Owners filed 9 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body
3
2
0
0
Unknown or Other
2
0
0
0
Power Train
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Electrical System
1
0
0
0
Air Bags
1
1
0
2
6 safety recalls
Part 573 reports
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings18V831000
Filed Nov 26, 20186,334 vehiclesMaserati North America, Inc.
Defect. Maserati North America, Inc. (Maserati) is recalling certain 2014-2015 Maserati Quattroporte and Ghibli vehicles. During production of the fuel lines, the lines may have been damaged, possibly resulting in a fuel leak.
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Maserati will notify owners, and dealers will replace the fuel line assemblies, free of charge, unless previously repaired under recall 17V-045. The recall began January 15, 2019. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 378. Note: This recall supersedes recall number 17V-045.
Seats › Front Assembly › Power Adjust17V046000
Filed Jan 20, 201739,381 vehiclesMaserati North America, Inc.
Defect. Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Risk. An electrical short can increase the risk of a fire.
Remedy. Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Power Train › Automatic Transmission › Gear Position Indication (prndl)16V424000
Filed Jun 10, 201612,631 vehiclesMaserati North America, Inc.
Defect. Maserati North America, Inc. (Maserati) is recalling certain model year 2014 Quattroporte and Ghibli vehicles manufactured June 1, 2013, to February 28, 2014. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may mislead owners about which gear the vehicle is in and may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Risk. Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy. Maserati will notify owners, and dealers will perform a software update, free of charge. The remedy software is currently in development. Owners were mailed an interim notification on July 1, 2016. A second notice will be mailed when the software is available. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 307.
Suspension › Rear16V264000
Filed May 2, 201626,464 vehiclesMaserati North America, Inc.
Defect. Maserati North America, Inc. (Maserati) is recalling certain model year 2014-2016 Quattroporte and Ghibli vehicles manufactured February 1, 2013, to September 18, 2015. During the assembly process, the rear tie-rod to hub assembly attaching bolt may not have been properly tightened.
Risk. An improperly tightened rear tie-rod to hub carrier assembly attaching bolt may allow the tie-rod to separate from the hub carrier, resulting in a loss of control, increasing the risk of a crash.
Remedy. Maserati will notify owners, and dealers will inspect the left and right rear tie-rod to hub carrier assembly attaching bolts to verify that they are properly tightened, replacing the rear tie-rod to hub carrier assembly as necessary, free of charge. The recall is expected to begin during July 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 303.
Equipment › Accessory › Floor Mat16V122000
Filed Mar 1, 201628,235 vehiclesMaserati North America, Inc.
Defect. Maserati North America, Inc. (Maserati) is recalling certain model year 2014-2016 Quattroporte and Ghibli vehicles manufactured February 1, 2013, to November 30, 2015. In the affected vehicles, the driver-side floor mat anchor may break allowing the floor mat to move and get trapped between the accelerator pedal and the vehicle carpet.
Risk. If the floor mat moves and becomes trapped between the accelerator and the vehicle carpet, it may result in very high vehicle speeds, which could cause a crash, serious injury or death.
Remedy. Maserati will notify owners, and dealers will replace the driver-side floor mat and possibly the accelerator pedal cover, free of charge. The recall began April 29, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 301. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings14V654000
Filed Oct 17, 2014139 vehiclesMaserati North America, Inc.
Defect. Maserati North America, Inc. (Maserati) is recalling certain model year 2014-2015 Quattroporte, and Ghibli vehicles manufactured July 23, 2014, to August 7, 2014. The fuel delivery hoses in the vehicles may have been improperly crimped.
Risk. The improper crimp can cause a fuel leak and, in the presence of an ignition source, could result in a fire.
Remedy. Maserati will notify owners, and dealers will replace the entire fuel delivery line, free of charge. The recall began in October 2014. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 256.
What owners reported
Newest filings
Power Train
Filed May 4, 202683,000 milesCA
The contact owns a 2014 Maserati Quattroporte. The contact stated that while operating the vehicle the transmission would randomly shift into the manual position. Also, while driving the message "Service Parking Brake" had remain displayed. The vehicle was taken to the local dealer who performed a software update but the failures continued to occurred. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 83,000.
Structure › Body
Filed Jul 26, 2022MD
The Maserati SQ4 car exterior laminated safety glass on the front window shield, the four door side windows and rear window are delaminating from the edges inward. The safety windows are failing on the exterior. I am members of five Facebook Maserati groups and there are many owners that have this issue around the world
Unknown or Other
Filed Jul 8, 2020FL
THE DOORS WILL NOT LOCK, ONLY DRIVER SIDE WORK. THE UNLOCK FEATURE WORK BUT PRESSING THE REMOTE OR DOOR BUTTON WILL NOT LOCK THE DOOR. THE AUTO DOOR LOCK AFTER STARTING THE VEHICLE DOES NOT WORK EITHER.
Fuel/Propulsion System
Filed Jun 24, 202044,000 milesTX
WHILE DRIVING ON A PUBLIC STREET, THE ENGINE BEGAN TO LOSE POWER AND FAILED TO RESPOND TO ACCELERATOR INPUT, EVENTUALLY STALLING. THE TRANSMISSION AND POWER STEERING LOCKED AND THE VEHICLE WOULD NOT RESTART, PRECLUDING TIMELY CLEARANCE OF THE VEHICLE FROM THE STREET WHERE IT WAS PARTIALLY BLOCKING TRAFFIC. AFTER SEVERAL ATTEMPTS TO JUMP START THE VEHICLE, IT RESTARTED; HOWEVER, THE ENGINE LOST POWER AND STALLED AGAIN. SUBSEQUENT ATTEMPTS TO RESTART THE ENGINE WERE UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AT THE DEALERSHIP (MASERATI OF AUSTIN), WHERE IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY LOW PRESSURE FUEL PUMP (THE V-8 GTS VERSION OF THE MASERATI QUATTROPORTE WAS RECALLED IN 2017 FOR REPLACEMENT OF AN ACTUATOR IN THE LOW PRESSURE FUEL PUMP THAT RESULTED IN THE SAME LOSS OF ENGINE POWER; NHTSA RECALL NUMBER, 17V610000). *TR
Structure › BodyCrash
Filed May 12, 20207 milesFL
I FINANCE A PREOWN MASERATI IN 2017 FROM CA. IN MARCH 2019 I HAD A MINOR COLLISION AND THE FRONT END OF MY VEHICLE WAS DAMAGE. MY CAR SET AT THE BODY SHOP FOR 1 1/2 MONTH BEFORE THEY TOLD ME IT WAS TOTAL. I WAS APPALLED BECAUSE THE DAMAGE WAS MINOR. AFTER DOING MY INVESTIGATION I FOUND OUT THE CAR HAD PRIOR FRAME DAMAGE DUE TO DEER ACCIDENT. I HAVE THE ESTIMATE FROM PROGRESSIVE SHOWING THE FRAME WAS PULLED. I'M PISSED BECAUSE I LOST MY CAR AND MONEY DUE TO GEICO TOTALING THE CAR. PROGRESSIVE SHOULD'VE DISCLOSE THIS INFORMATION AND I SHOULD BE COMPENSATED FOR MY LOSS. I RECEIVED 14K AFTER I LOSS OVER 35K IN DOWN PAYMENT AND MONTHLY PAYMENT. THIS CAR HAD NO BUSINESS BEING SOLD THEN OR NOW AGAIN. *TR
Electrical System
Filed Feb 19, 202064,000 milesFL
THE VEHICLES INFOTAINMENT CENTER WENT OUT, SEEMINGLY AFTER THE CAR BATTERY WENT DEAD AFTER SITTING AT THE AIRPORT FOR 4 DAYS. I CAN'T OPERATE ANY FUNCTIONS OF THE CAR INCLUDING RADIO, A/C, BACK UP CAMERA ECT.
Structure › BodyCrash
Filed Jun 8, 201937,000 milesFL
I PURCHASED THE VEHICLE PRE-OWNED TO FIND OUT A YEAR AND HALF LATER IT HAD STRUCTURAL DAMAGE THAT WAS NOT DISCLOSED TO ME UNTIL I HAD A MINOR FENDER BENDER. I HAD BEEN DRIVING AN UNSAFE VEHICLE AND NOW MY INSURANCE CARRIER WANTS TO TOTAL THE IT.
Unknown or Other
Filed Jan 27, 201816,460 milesFL
THE BACKUP CAMERA DISPLAYS A FUZZY REDDISH BLURRY IMAGE...NOT A TRUE PICTURE OF WHAT IS BEHIND THE CAR. I ALMOST BACKED INTO A CAR BECAUSE I COULD NOT SEE IT.
Air BagsCrash2 injured
Filed Nov 22, 20143,500 milesIL
I WAS DRIVING ON A 2 LANE STREET (CRAWFORD ST) IN SKOKIE IL, WHEN A CAR GOING THE OPPOSITE DIRECTION CAME INTO OUR LANE HEADING HEAD ON INTO OUR CAR, I TRIED TO PROCEED OVER THE CURB/SIDEWALK INTO THE GRASS INTO SOMEONE'S FRONT LAWN, THE OTHER CAR HIT MY DRIVER DOOR WENT DOWN THE SIDE OF THE CAR WHICH STRAIGHTEN MY VEHICLE OUT FROM THE DIRECTION I WAS GOING. THAT MADE MY CAR GO DIRECTLY INTO PROBABLY A 40' TALL WOODEN LIGHT POLE, WE SNAPPED THE POLE ABOUT 2' ABOVE GROUND LEVEL AND THE POLE WENT UP IN THE AIR AND CAME DOWN ON TOP OFF THE CAR, SMASHED THE SUN ROOF, THE TOP OF THE CAR, THE TRUCK AND BOUNCE OFF THE CAR ONTO THE GROUND ON THE PASSENGER SIDE. I PROCEEDED TO CHECK ON MY WIFE SHE WAS SCREAMING IN PAIN AND SCARED. THE CAR WAS SMOKING FROM THE ENGINE BECAUSE THE CAR WAS STILL RUNNING, WHICH ALSO THERE WAS A POWER LINE FROM THE POLE ON THE GROUND I TRIED TO SHUT THE CAR OFF FROM THE USH START BUT NUMEROUS TIMES CAR WOULD NOT SHUT OFF, SO I HAD TO KICK MY DRIVER DOOR OPEN WENT AND TOOK MY WIFE OUT OF THE CAR. WITH ALL THE IMPACTS (3 TOTAL) NO AIR BAGS WENT OFF WHICH COULD HAVE STOPPED ME AND MY WITH FROM HITTING THE WINDSHIELD, FIRE DEPARTMENT HAD TO CUT THE BATTERY CABLE TO SHUT THE CAR OFF, LUCKILY WE DIDN'T GO THROUGH THE WINDSHIELD. WE CAME OUT WITH CUT, BRUISES, TORN LIGAMENTS, BACK PAIN AND SORENESS BUT WE BOTH ARE STILL HERE. I FEEL THE AMOUNT OF MONEY I PAID FOR THIS CAR EVERYTHING SHOULD BE UP TO PAR ESPECIALLY THE SAFETY AIRBAGS. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 26, 2018. Source: NHTSA Office of Defects Investigation.