2016 Mahindra Genze 2.0

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control1
000
Electrical System1
000

1 safety recall

Part 573 reports
Suspension › Front16V554000
Filed Jul 26, 2016283 vehiclesMahindra Tractor Assembly Inc

Defect. Mahindra Tractor Assembly Inc. (Mahindra) is recalling certain model year 2015-2016 GenZe 2.0 and Enterprise 1 scooters manufactured October 2, 2015, to July 11, 2016. The front forks of the affected scooters may not be properly tightened within the steering mounts and, as a result, the fork tubes may move affecting low speed maneuverability.

Risk. If the fork tubes move and affect the maneuverability or the turning radius of the scooter, it can increase the risk of a crash.

Remedy. Mahindra will notify owners and new bolts and washers to ensure proper clamp force will be installed, free of charge. The recall began September 14, 2016. Owners may contact Mahindra customer service at 1-888-808-9526.

What owners reported

Newest filings
Electrical System
Filed Aug 15, 201799 milesNY

TAKATA RECALL I WAS A COURIER WITH THE POSTMATES PROGRAM FOR ABOUT SIX MONTHS AND I WAS A NEW PARTICIPANT OF THE POSTMATES SCOOTER PROGRAM BACK IN MAY. ON THE AFTERNOON OF SATURDAY, MAY 13TH -DUE TO HEAVY RAIN, STRONG WINDS, AND POOR ROAD CONDITIONS -I ENCOUNTERED A PROBLEM WITH THE SCOOTER WHILE CONDUCTING ROUTINE POSTMATES DELIVERIES, WHICH WOULDN'T ALLOW ME TO ACCELERATE PAST 15 - 17 MPH AFTER SHOWING A YELLOW EXCLAMATION POINT ICON ON THE TOP RIGHT CORNER OF THE TOUCH SCREEN. FURTHERMORE, I NOTICED THE SCOOTER BATTERY DRAINED MUCH FASTER THAN BEFORE AND THE TURNING SIGNALS FROZE IN PLACE. CONCERNED WITH MY SAFETY ON THE ROAD, I DETERMINED THAT THE SCOOTER WAS UNSAFE TO RIDE AND I WAS FORCED TO STOP IN ORDER TO PREVENT A TRAFFIC COLLISION WITH THE ONCOMING VEHICLES. ON SUNDAY, MAY 14TH, I RETURNED TO THE LOCATION OF THE SCOOTER IN MANHATTAN WITH THE TWO BATTERIES, WHICH I MADE SURE THEY WERE OPERATIONAL AND CHARGED IN COMPLIANCE WITH THE SCOOTER OWNER'S MANUAL. AFTER THAT, I PUT ON A FRESHLY CHARGED BATTERY AND OFF I WENT. THE SCOOTER OPERATED FINE UNTIL AROUND 10:30PM THAT NIGHT, WHILE EN ROUTE TO A DELIVERY DESTINATION. UNFORTUNATELY, THE SCOOTER MALFUNCTIONED AGAIN WHEN I WENT OVER A ROUGH PIECE OF ROAD DEBRIS DURING THE HEAVY RAIN IN LOWER MANHATTAN. THIS TIME, THE SCOOTER WOULD NOT ACCELERATE OVER 15 MPH ALONGSIDE VERY FAST MOVING TRAFFIC. SINCE THIS PROBLEM OCCURRED WHILE ON A VERY BUSY STREET, I IMMEDIATELY PULLED OVER TO A NEARBY BIKE LANE ADJACENT TO THE ROAD TO A

Vehicle Speed Control
Filed Jun 29, 2017100 milesCA

THE VEHICLE CHANGES DRIVING MODE BY ITSELF PERIODICALLY, AND THE DRIVING MODE ALSO STICKS PERIODICALLY. THIS HAS HAPPENED IN FAST MOVING TRAFFIC AND UP HILLS. GENZE'S RESPONSE WAS TO REPLACE THE DASHBOARD. THEY DID THAT TWICE BUT THE PROBLEM IS STILL THERE. WE HAVE DISCUSSED IT BEING AN ISSUE WITH MOISTURE GETTING IN, BUT THEY HAVE NOT BE ABLE/INTERESTED IN FIXING THE PROBLEM.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
2016 — this page2100Routine
20150100Routine

Compare every Genze 2.0 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 26, 2016. Source: NHTSA Office of Defects Investigation.