No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Steering22V401000
Filed Jun 7, 20225,644 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain 2021-22 Granite, Anthem, LR, Pinnacle, and Terrapro tractor trailers. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.
Risk. A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy. Dealers will replace the steering gear, free of charge. Owner notification letters were mailed on July 29, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0437.
Parking Brake21V953000
Filed Dec 9, 202120,668 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
Risk. The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Remedy. Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.
Service Brakes, Air21V573000
Filed Jul 27, 2021124 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain 2021 Granite, LR, and TerraPro vehicles. The rear drive axle may have the incorrect type of brake cam installed, which could result in inoperative rear axle brakes.
Risk. Inoperative rear axle brakes can increase the distance required to stop, increasing the risk of a crash.
Remedy. Dealers will inspect the brake cams, and incorrect brake cams will be replaced, along with brake shoes, hardware, and wheel seals, as necessary, free of charge. Owner notification letters were mailed on August 10, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0427.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 7, 2022. Source: NHTSA Office of Defects Investigation.