2016 Mack Cxu

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Power Train1
000

1 safety recall

Part 573 reports
Parking Brake › Driveline › Hydraulic › Actuator15V025000
Filed Jan 22, 2015349 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2015 and 2016 CXU and LEU trucks manufactured May 20, 2014, to March 24, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured from January 9, 2014, through February 3, 2015. The affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of the Life Seal actuator.

Risk. If the diaphragm is not completely attached, there may be internal leakage from the service section past the diaphragm, potentially trapping air pressure in the parking brake section. This air pressure in turn, if not vented, may prevent full release of the actuator unit, and may induce brake drag and may result in overheated wheelend service brakes, increasing the risk of a fire.

Remedy. Mack will notify owners, and dealers will inspect the brake actuator and replace, as necessary, free of charge. The recall began March 20, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0387.

What owners reported

Newest filings
Power Train
Filed Nov 5, 2025MI

Second occurrence of below happening, first time being 11/28/25, and most recently 11/05/25. Clutch engaged uncommanded while stopped with service brakes engaged. Truck kept trying to power through the service brakes until it was forcefully stalled out with service brakes. Truck is start-able immediately afterwards, but not drivable with engine stop warning lamp illuminated and a error message "Neutral Gear Not Secured" Nearly rear ended a stopped vehicle in front of truck, so yeah, slight safety concern of uncommanded movement of vehicle. Has not been looked at by independent shop or manafacterer, nothing has been inspected, mechanics within company vehicle is operated by currently researching into problem and waiting for stated problem to occur again. Refrencing a previous investigation here that i believe is related; PE 20-005

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
2016 — this page1100Routine
20101710Routine
20093300Routine
20080700Routine
20070300Routine
20060100Routine

Compare every Cxu year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 22, 2015. Source: NHTSA Office of Defects Investigation.