2018 Look Cargo Trailer

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
000
Power Train1
000

2 safety recalls

Part 573 reports
Suspension › Front › Springs › Leaf Spring Assembly › Hanger,bracket19V619000
Filed Aug 22, 2019170 vehiclesLgs Industries Inc

Defect. LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.

Risk. A bracket failures could affect the vehicle's stability, increasing the risk of a crash.

Remedy. LGS will notify owners, and dealers will weld gussets on both ends of the hanger bracket to provide reinforcement, if necessary, free of charge. The recall began October 3, 2019. Owners may contact LGS customer service at 1-877-475-5665.

Suspension › Rear › Axle › Non-powered Axle Assembly18V201000
Filed Mar 28, 2018132 vehiclesLgs Industries Inc

Defect. LGS Industries Inc (LGS) is recalling certain 2018 Look, Pace, and Cargo Express cargo trailers. The spindle weld on the axle may fail, causing separation of the spindle and pipe.

Risk. If the spindle weld fails causing separation of the spindle and pipe, it can lead to loss of vehicle control, increasing the risk of a crash.

Remedy. LGS will notify owners, and dealers will replace the axle assemblies, free of charge. The recall began on April 13, 2018. Owners may contact LGS customer service at 1-877-475-5665.

What owners reported

Newest filings
Power Train
Filed Aug 19, 2019OH

TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, 866-638-6080) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM LOOK TRAILERS. ATTACHMENT SHOWS PACE ELITE TRAILER TORSION AXLE MOUNTING POINTS UNDERNEATH THE TRAILER CHASSIS. ALUMINUM SIDES OF AXLE HANGER BRACKETS STILL BOLTED TO AXLE. DANGEROUS UNSAFE DESIGN. *JB *BF*JB

Structure › Body
Filed Aug 15, 20182,500 milesPA

I WAS DRIVING DOWN THE INTERSTATE AND THE ROOF OF THE TRAILER FLEW OFF. IT APPEARS THE TOP METAL SHEET WAS HELD BY ONLY A THIN LAYER OF CAULK OR PUDDY AS THERE ARE NO SCREWS TO SECURE WHERE THE ROOF SHOULD HAVE BEEN. THIS WOULD HAVE KILLED SOMEONE IF THERE WAS ANYONE BEHIND ME. IT IS A 2019 WITH LITTLE USE THAT I PURCHASED LESS THAN 90 DAYS AGO. *TT *DT CARFAX CANNOT PROCESS THIS REQUEST. SAYS IT IS INVALID. *JB

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
20200100Routine
20190100Routine
2018 — this page2200Routine
20170200Routine
20161100Routine
20150100Routine

Compare every Cargo Trailer year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 22, 2019. Source: NHTSA Office of Defects Investigation.