2003 Lincoln Navigator complaints

TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE RUNNING BOARDS ON BOTH SIDES OF VEHICLES WERE EXHIBITING ROTTING. THE BRACKETS WERE RUSTED AND CORRODED AND THE SHEET METAL UNDERNEATH THE BOARDS WAS MISSING. THE CONTACT ATTEMPTED TO CONSULT WITH THE DEALER ON SEVERAL OCCASIONS BUT TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 96,800.

I OWN A 2003 LINCOLN NAVIGATOR, OVER THE PAST TWO YEARS MY TRUCK HAS PRIMARILY SAT IN THE GARAGE, THE SUSPENSION WENT OUT TWO YEARS AGO, WE WERE TOLD THE COMPRESSOR NEEDED TO BE REPLACED, WE DID THIS TO THE TUNE OF $599.00, AFTER THE COMPRESSOR WAS REPLACED MY TRUCK RAN OKAY, IT NEVER SEEMED QUITE THE SAME, AFTER ALMOST 5 MONTHS THE COMPRESSOR WENT OUT AGAIN, THIS TIME WE WERE TOLD IT NEEDED A NEW COMPRESSOR AND AIR BAGS AND WOULD COST APROX. $1,300.00 AND COULD COST MORE IF OTHER SUSPENSION ISSUES WERE DISCOVERED, WE CANNOT AFFORD TO HAVE REPAIRS DONE DUE TO SEVERAL REASONS FINANCIALLY, THIS IS MY ONLY VEHICLE AND IT CANNOT BE DRIVEN, THE BODY OF THE TRUCK SITS SO LOW, WE'VE BEEN TOLD IT LOOKS LIKE WE MAY HAVE AXEL DAMAGE FROM THE IMPROPER DISTRIBUTION OF BODY WEIGHT ON THE VEHICLE DUE TO THE SUSPENSION BEING OUT. OUR LOCAL LINCOLN DEALER (APROX. 20 MILES AWAY) SAID WE NEED TO BRING THE VEHICLE TO THEM TO HAVE IT LOOKED AT?, OUR TRUCK IS NOT DRIVABLE, I ATTEMPTED TO DRIVE IT TO THE DEALERSHIP AND GOT ABOUT 2.5 BLOCKS FROM OUR HOME AND HAD TO TURN AROUND AND GO BACK HOME, THE VIOLENT BOUNCING AND ROCKING GIVES A WHIPPING MOVEMENT THAT CAUSED MY HEAD TO CONTINUOUSLY HIT THE HEAD REST VERY HARD, THIS CAUSING GREAT BACK AND NECK PAIN, NOT TO MENTION CAUSE FOR ALARM ON WHAT THIS UNSAFE DRIVING IS DOING TO THE VEHICLE...I AM SO DISAPPOINTED, I AM MAKING $500.00 A MONTH PAYMENTS ON A VEHICLE I CANNOT AND HAVE NOT BEEN ABLE TO DRIVE OVER THE PAST TWO YEARS. WHAT'S EVEN MORE TROUBLIN

A YEAR AND AHALF AGO, THE NAVIGATOR BEGAN TO MAKE STRANGE GROWLING NOISES WHEN IT WAS PARKED UNDER THE GARAGE. SOME DAYS WHEN I WOULD TRY TO GET INTO THE CAR, IT WAS HIGH OFF THE GROUND, OTHER DAYS IT WOULD BE EXTREMELY LOW. THE ENTIRE SUSPENSION WENT OUT ON OUR 2003 NAVIGATOR. IT COST ME OVER $700 TO HAVE IT REPAIRED. THIS IS MY ONLY TRANSPORTATION, SO I HAD TO BORROW A CAR FOR A WEEK TO GET TO WORK. NOW, IT IS OUT AGAIN! BECAUSE OF THE LAST EXPERIENCE, I HAD BEEN DOING A SYSTEM CHECK PERIODICALLY. THE CHECK ALWAYS SAID, "SUSPENSION OK". WELL, TWO WEEKS AGO, I BEGAN TO NOTICE THE CAR SEEMED TO LEAN TO THE RIGHT OR LEAN FORWARD WHEN PARKED. FINALLY, LAST WEEK MY HUSBAND SAID, THE CAR WAS RIDING LIKE A BOUNCING BUGGY - THE SUSPENSION IS GONE AGAIN! THIS IS THE SECOND TIME AND I CANNOT AFFORD TO HAVE IT REPAIRED. IT IS THE ONLY TRANSPORTATION WE HAVE FOR GETTING TO WORK. AND I'M STILL PAYING ON A CAR THAT I CANNOT RIDE. *TR

VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVING POLICY AT COST, THIS WAS DUE TO KNOWN PROBLEM, TRANSMISSION CASE AND UNIT WAS SO BADLY DAMAGED THAT IT COULD NOT HAVE BEEN MISSED. PREVIOUS OWNER CONTACTED AND STATED THEY TOLD DEALERSHIP OF PROBLEM. ALSO SINCE VEHICLE WAS OWNED ELECTRICAL SYSTEM HAS GONE HAYWIRE, BATTERY NOT CHARGING PERIODICALLY, ALARM AND LIGHTS OPERATING ON THEIR OWN,LIGHTS STAYING ON, COMING ON AT NIGHT, RADIO STAYING ON DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG WHEN BROUGHT IN FOR ISSUES, THEY KEPT VEHICLE FOR THREE DAYS. HAPPENED SEVERAL MORE TIMES, SAME STATEMENT BY DEALER. I RESEARCHED PROBLEM ON INTERNET AND DISCOVERED TSB'S ON SAME PROBLEMS, BUT NO RECALL. BUT TSBS HAVE EXISTED SINCE 2004, DEALER KNEW WINDSHIELD LEAKS INTO COMPUTER AND MOONROOF CAN LEAK CAUSING SAME PROBLEM, DEALERSHIP DIDN'T FIX ANYTHING, THEN WHEN OUT OF WARRANTY DEALERSHIP STATES KNOWN ISSUE AND FUSE PANEL NEEDS REPLACING AT COST OF $4,000 . THIS SHOULD BE A RECALL AFTER MY RESEARCH AND SINCE THE DEALERSHIPS ARE DOING EVERYTHING THEY CAN INCLUDING LYING AND SELLING VEHICLES WITH KNOWN PROBLEMS. BBB WAS CONTACTED AND IN PRO

FRONT AIR SUSPENSION ON THE PASSENGER SIDE DOES NOT WORK IN COLD WEATHER, AND ONLY WORKS HALF OF THE TIME IN WARM WEATHER. TRUCK IS VERY WELL TAKEN CARE THRU THE DEALERSHIP AND HAS ONLY 76,000 MILES AND BEEN TO THE DEALER SEVERAL TIMES FOR THE SUSPENSION AND RIGHT RUNNING BOARD. SEE ALL OVER THE INTERNET NUMEROUS COMPLAINTS ABOUT THE SAME THING, THIS IS CLEARLY A COMMON PROBLEM WITH THE MODEL (2003 LINCOLN NAVIGATOR). THE TRUCK HAS NOT BEEN DRIVEN IN 2 MONTHS BECAUSE OF THE EXPENSE AT THE DEALER TO REPAIR. *TR

THE SUSPENSION IN MY 2003 LINCOLN NAVIGATOR HAS GONE COMPLETELY OUT. THE ESTIMATE TO GET IT FIXED IS OVER $1000, BUT CANNOT REPAIR BECAUSE I HAVE BEEN LAID OFF FOR OVER A YEAR. BEING AS HOW THIS DEFECT IS SO WIDELY AFFECTS THIS MAKE AND MODEL VEHICLE, IT SHOULD BE INVESTIGATED AS A POSSIBLE RECALL. A TYPICAL CAR DRIVER SHOULD NOT HAVE TO BE EXPECTED TO PAY FOR AN OBVIOUS ENGINEERING DEFECT. WE'RE TALKING ABOUT THE ENTIRE SUSPENSION SYSTEM FAILING WITH ONE COMPONENT GOING OUT. *TR

2003 LINCOLN NAVIGATOR TRAVELING 65 MILES AN HOUR AND SUSPENSION WENT OUT REAR ONE THIS TIME TRUCK BOUNCED SO HARD HIT MY HEAD AND TRUCK WAS UNCONTROLLABLE WE NEED TO SUE LINCOLN. BOUGHT MINE IN STATEN ISLAND DANA MOTORS WAS IN SHOP 21 TIMES FOR THE SUSPENSION THEY FIXED AND 3 MONTHS LATER OUT AGAIN LAST TIME OCTOBER COST ME 1100 DOLLARS . VERY BAD TRUCK STUCK WITH PAYMENT OF A DEATH TRAP! *TR

POWER SIDE STEP BARS ROTTEN WITH RUST, WE CAN NO LONGER STEP ON THEM BECAUSE THEY WILL BREAK OFF COMPLETELY THEN WE WILL HAVE A BIGGER PROBLEM. *TR

2003 LINCOLN NAVIGATOR AIR SUSPENSION SENSOR FAILURE AT HIGHWAY SPEED. CAUSED VEHICLE TO LOSE ALL SUSPENSION AND DROP AS LOW AS IT WOULD GO, PROVIDING NO SUSPENSION. TRUCK BOUNCED DANGEROUSLY OVER THE ROAD WHILE ATTEMPTING TO DECREASE SPEED AND REMAIN WITHIN LANE. *TR

I HAVE A 2003 LINCOLN NAVIGATOR .I BOUGHT IT IN STATEN ISLAND NY DANA MOTORS 2 YEARS AGO I HAVE HAD IT IN THERE SHOP FOR SUSPENSION CENSORS AND BAGS OVER 10 TIMES MY WARRANTY EXPIRED 30 DAYS AGO AND GUESS WHAT MY REAR SUSPENSION WENT OUT .I CONTACTED FORD OVER 10 TIMES AND I WANT TO SAY THAT THIS HAS TO BE THE WORST TRUCK AND COMPANY I HAVE EVER HAD TO DEAL WITH FORD FOUND ON ROAD DEAD GO GM. *TR

AIR SUSPENSION SENSOR WILL NOT STAY ATTACHED AND CAR HEIGHT ADJUSTMENT RANDOMLY GOES UP TOO HIGH OR DOWN TOO LOW. IF THIS OCCURS WHILE IN MOTION IT COULD BE VERY DANGEROUS AS THE TIRE CAN COME IN CONTACT WITH THE WHEEL WELL. CAR WAS TAKEN TO DEALER AND WE WERE TOLD THAT IT WOULD BE $2000 TO REPAIR. FOR NOW THE SENSOR WAS CLIPPED BACK ON AND EVERYTHING WAS WORKING FINE. A WEEK LATER SENSOR CAME OFF AGAIN AND WE HAVE FIGURED OUT HOW TO PUT IT BACK ON OURSELVES. AFTER DOING SOME RESEARCH IT SEEMS THAT THIS IS A COMMON PROBLEMS WITH THIS MAKE AND MODEL AND YEAR OF VEHICLE. THOUGH LINCOLN DID CORRECT THE ISSUE WITH THE NEWER MODELS NO ATTEMPT HAS BEEN MADE ON THE OLDER MODELS TO MAKE A MORE LASTING REPAIR. ON LINE THERE ARE TONS OF REPORTS OF PEOPLE THAT HAVE HAD THE PARTS REPLACED TO ONLY FIND THAT THIS DID NOT REMEDY THE ISSUE AT HAND AND MORE MONEY NEEDED TO BE SPENT TO ATTEMPT TO CORRECT IT. THERE ARE COMPANIES THAT HAVE COME UP WITH SYSTEMS TO REPLACE THE AIR SUSPENSION WITH TRADITIONAL SUSPENSION SO THAT MULTIPLE REPAIRS CAN BE AVOIDED IN THE FUTURE. THIS IS EVIDENCE TO ME THAT A DEFECT IS KNOWN INDUSTRY WIDE. *TR

CAN YOU CHECK OUT 03 LINCOLN NAVIGATOR AIR SUSPENSION BECAUSE MY KEEPS FAILING COMPRESSOR AND HEIGHT SENSOR CAUSING ROUGH RIDES CHECKED ONLINE SEEMS LIKE ALOT OF PEOPLE HAVE SAME PROBLEM LIKE ME TOO. *TR

MY 03 LINCOLN NAVIGATOR HAS BEEN HAVING PROBLEMS WITH THE POWER RUNNING BOARDS ON THE DRIVER SIDE. AFTER CAR IS STARTED THE RUNNING BOARD REMAINS DEPLOYED AND WILL NOT RETURN TO THE "IN" POSITION UNTIL VEHICLE HAS EXCEEDED MORE THAN 5MPH. THE RUNNING BOARD WILL GO IN AND OUT EVERY TIME THE VEHICLE COMES TO A STOP. THE PROBLEMS TEMPS TO BE WORST ON HOT DAYS. I HAVE NOT DONE ANYTHING TO FIX THE PROBLEM YET, BUT AFTER RESEARCHING AND READING SOME BLOGS ABOUT LINCOLN'S 03 NAVIGATOR I SAW THAT THERE IS A LOT OF OTHER NAVIGATOR OWNERS THAT ARE OR HAD EXPERIENCED THE SAME PROBLEM. WHEN THE RUNNING BOARD DOES NOT GO IN, IT MAKES THE AIR SUSPENSION NOT INFLATE AS IT SHOULD. THIS MAKES THE VEHICLE FEEL LIKE IF IT IS HEAVIER THAN IT IS AND AT TIME MAKING IT HARD TO HANDLE ON THE ROAD. WITH THIS I HAVE NOTICED THAT SINCE THE SUSPENSION IS NOT RUNNING OK THE CAR FEELS LIKE IF ITS DRAGGING, WHICH PUTS EXTRA STRESS ON THE TIRES, WEARING OUT THE TIRES FASTER THAN IT SHOULD. *TR

HI I WAS WONDERING THE INSIDE PASS. DOOR HANDLE WE WENT TO OPEN IT AND THE HANDLE BROKE IN HALF, WELL FOR 1 CANT BELIEVE IT WAS MADE OF CHEAP PLASTIC FOR THE PRICE YOU PAY FOR THE TRUCK AND 2 WHAT WOULD HAPPEN IF THERE WAS AN ACCIDENT AND THE HANDLE BROKE ETC. *TR

BOUGHT A 2003 NAVIGATOR USED IN JANUARY OF 2007. EVER SINCE THEN, THE VEHICLE HAS BEEN EXPERIENCING ELECTRICAL PROBLEMS AS IN WINDOWS GO UP WHEN YOU PUSH DOWN, THE ELECTRONIC LIFTGATE DOESN'T ALWAYS WORK, THE REAR ELECTRONIC SEATS DON'T ALWAYS WORK, THE ODOMETER READS 0 MILES TO EMPTY WHEN I HAVE A FULL TANK, FRONT AIR SUSPENSION HAS GONE TWICE NOW DUE TO AN ELECTRONICALLY SENSOR, POWER LOCKS HAVEN'T WORKED. *TR

HAD SMOKE IN PASSENGER AREA OF CAR. DEALERSHIP STATES IT WAS INSTRUMENT CLUSTER, BUT HAS BEEN UNABLE TO FIND AN INSTRUMENT CLUSTER FOR VEHICLE TO THIS DATE AND STATES THEY ARE "BACKORDERED:. *TR

A POPPING SOUND CAME FROM BENEATH THE HOOD OF MY 2003 LINCOLN NAVIGATOR. AFTER TAKING THE CAR TO MY LOCAL FORD DEALERSHIP SERVICE CENTER, I LEARNED THAT A SPARK PLUG EJECTED AND DAMAGED THE CYLINDER HEAD. THE DEALERSHIP IS RECOMMENDING A NEW ENGINE FOR $7,5000 OR REPLACING THE CYLINDER HEAD FOR $4,200. MY VEHICLE IS STILL COVERED BY AN EXTENDED WARRANTY THROUGH GE CAPITAL. HOWEVER, THEY REFUSE TO REPAIR THE CYLINDER HEAD (EVEN THOUGH FULLY COVERED BY THE WARRANTY) BECAUSE THE DAMAGE WAS CAUSED BY A SPARK PLUG, WHICH IS NOT COVERED. *TR

MY WIFE DROVE OUR 2003 LINCOLN NAVIGATOR TO WORK AND ALL WAS FINE, WHEN SHE WENT OUT TO GO TO LUNCH SHE STARTED THE VEHICLE AND PRESSED THE BRAKE PEDAL AND IT WENT ALMOST ALL THE WAY TO THE FLOOR. THE BRAKE PEDAL WAS NORMALLY MUSHY, BUT THIS IS UNSAFE AND SHE ASKED ME TO TAKE IT FOR THE REST OF THE DAY. I CHECKED IT OUT AND THE PEDAL, ALTHOUGH IT GOES ALMOST TO THE FLOOR NOW, STILL APPLIES BRAKES, JUST AT A MUCH GREATER DISTANCE THAN WHAT HAS BEEN NORMAL. THIS CONDITION IS EXTREMELY UNSAFE, IF THIS HAD OCCURRED DURING DRIVING AN ACCIDENT WOULD MOST SURELY HAVE OCCURRED, POSSIBLY SERIOUS. I HAVE A FRIEND AT WORK WHO SAID HER HUSBAND WAS HAVING THE EXACT SAME ISSUE WITH THEIR 2005 LINCOLN NAVIGATOR. THE DEALERSHIP REPLACED THE MASTER CYLINDER AND IT DIDN'T FIX IT, AFTER MUCH COMPLAINING THE DEALERSHIP REPLACED ALL THE COMPONENTS OF THE BRAKE SYSTEM BECAUSE THEY DIDN'T KNOW WHAT THE PROBLEM WAS, THIS HAS SEEMED TO FIX IT FOR THE LAST 3 MONTHS. I READ ON THE FOLLOWING SITE SIMILAR COMPLAINTS, BUT BOTH OURS AND MY FRIENDS OCCURS AT ALL SPEEDS NOT JUST BELOW 30 MPH BUT MUCH HIGHER, AS SOME OF THE FORUM HAVE REPORTED. PLEASE READ THE FOLLOWING THREAD. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1666E3/0 IF IT IS AS SOME OF THE PEOPLE HAVE REPORTED ON THIS FORUM THAT THE PROBLEM IS THE ABS SPEED SENSORS, I AS AN ENGINEER AND CAR ENTHUSIAST, CAN'T BELIEVE SOMEONE WOULD DESIGN A VEHICULAR BREAKING SYSTEM THAT IF THE ABS SENSOR FAILED, THE DEFAULT WOULD BE TO PROVIDE ALMOST NO BREAKI

I BOUGHT A USED 2003 LINCOLN NAVIGATOR WITH A BIG 5.4-LITER V-8 ENGINE FROM WITTMEIER FORD IN CHICO, CA. IN 2004. THE NAVIGATOR LOOKED LIKE A GREAT DEAL. THE PRICE WAS $43,000. THE NAVIGATOR HAD ONLY 23,000 MILES ON THE ODOMETER. BUT THE GREAT DEAL BLEW UP IN MY FACE WHEN THE USED LINCOLN NAVIGATOR SPIT A SPARK PLUG AT 81,000 MILES. THE CHECK ENGINE LIGHT CAME ON AS THE TRUCK BEGAN TO LOSE POWER. AS WE DROVE THE CAR IT CONTINUED TO BACK FIRE. THE IGNITION PACK FOR THAT PLUG WAS SHREDDED. I CALLED WITTMEIER SERVICE AND THEY SAID THEY KNEW NOTHING OF THE PROBLEM. THE THREADS IN THE NUMBER 3 SPARK PLUG HOLE IN THE NAVIGATOR WERE STRIPPED. WE NEEDED TO RE-THREAD THE NUMBER 3 SPARK PLUG HOLE AND REPLACE THE IGNITION PACK. I READ ON THE INTERNET WHERE THIS IS A COMMON PROBLEM AND IT WILL LIKELY HAPPEN AGAIN. I BELIEVE FORD SHOULD TAKE CARE OF THIS PROBLEM. *TR

THE TRANSMISSION SHIFT INTERLOCK HAS FAILED - EFFECTIVELY LEAVING THE VEHICLE STUCK IN PARK WHILE MANEUVERING THE VEHICLE FROM A STOPPED POSITION AND ATTEMPTING TO MOVE FORWARD. THIS IS THE SECOND TIME THIS HAS HAPPENED. LUCKILY, IT WAS NOT IN AN EMERGENCY SITUATION WHERE WE NEEDED TO MOVE RIGHT AWAY AS INDICATED BY A PREVIOUS POSTER. FOR SOME REASON, THE TRANSISTOR IN THE TRANSMISSION SHIFT INTERLOCK FAILS, EFFECTIVELY LEAVING THE VEHICLE IN PARK. AS THERE IS NOT A SAFETY OVERRIDE SWITCH THAT IS HANDY, OR A SLOT TO PUT A KEY IN THE CONSOLE TO OVERRIDE THE INTERLOCK - YOU ARE BASICALLY STRANDED. PER THE OWNERS MANUAL, YOU HAVE TO REMOVE A PORTION OF THE CONSOLE WITH A SCREWDRIVER (POTENTIALLY DAMAGING IT) AND MANUALLY PUSH A LEVER - IN ORDER TO MOVE THE VEHICLE. THIS IS RATHER DANGEROUS, AND I AM NOW ON MY THIRD ONE - THERE ARE NO MODIFICATIONS TO THIS VEHICLE. *TR

SEVERAL ELECTRICAL PROBLEMS WITH THE VEHICLE SINCE PURCHASE. TOOK BACK TO DEALER WHO EXPLAINED THERE WAS NOT A PROBLEM. RECENTLY, AIR SUSPENSION SYSTEM FAILED. I CHANGED FUSES WITH NO RELIEF. HAD SEARCHED FOR MECHANIC OTHER THAN DEALER TO LOOK AT VEHICLE BUT NO MECHANIC WILL LOOK AT OR SERVICE BECAUSE THEY SAY THAT THERE IS ALWAYS A PROBLEM WITH THE AIR SUSPENSION ON NAVIGATORS AND I WOULD NOT FIND ANY MECHANIC WHO WOULD TOUCH IT. TODAY MY VEHICLE IS SITTING IN FRONT OF THE HOUSE BECAUSE OF THE AIR SUSPENSION PROBLEM. I DON'T TRUST THE DEALER AS THEY ARE ALWAYS TRYING TO GET ME TO PURCHASE A NEW CAR FROM THEM AND WHEN I DON'T THEY OVERCHARGE ME FOR REPAIRS. *TR

THE TRANSMISSION SHIFT INTERLOCK FAILED ON THIS 2003 LINCOLN NAVIGATOR. WHEN IT FAILED, IT COULD HAVE IMPACTED THE SAFETY OF BOTH ITS PASSENGERS AND THE PASSENGERS OF OTHERS AROUND IT, AS IT WAS IN AN INTERSECTION. *TR

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE HESITATED. THE DEALERSHIP REBUILT THE AUTOMATIC TRANSMISSION, BUT THIS DID NOT REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND THE GEAR SHIFTER ASSEMBLY WAS REPLACED. THEN THE AUTOMATIC TRANSMISSION CONTROL VALVE WAS REPLACED. THE VEHICLE HAS NOT BEEN DRIVEN SINCE THE LAST REPAIR WAS MADE. THE CONSUMER STATED THE VEHICLE STALLED BETWEEN 20 AND 40 MPH. THE DOOR LOCK SWITCH WAS INOPERATIVE, THE MIRRORS WOULD NOT RETURN TO THEIR ORIGNAL SETTING. UPDATED 10/27/06. *JB

MY 2003 LINCOLN NAVIGATOR ULTIMATE @ 84,000 MILES BLEW 2 SPARK PLUGS THROUGH THE ALUMINUM HEAD OF THE 5.4 LITER TRITON ENGINE. IT IS MY UNDERSTANDING THAT THIS ALUMINUM HEAD HAS BEEN REDESIGNED BY FORD AND THAT THERE IS ALSO AN AFTER-MARKET FIX TO THIS INCREASING PROBLEM THAT RE-THREADS THE SPARK PLUGS, BUT THAT SAID FIX ALSO GETS FORCED THROUGH SAID INADEQUATELY ENGINEERED ALUMINUM HEAD. FOR REFUSES TO PAY FOR THE REPLACEMENT OF SAID HEAD AND SAID REPAIR IS ESTIMATED IN THE THOUSANDS OF DOLLARS. I REPLACED THE MELTED COIL AND BARELY WAS ABLE TO THREAD NEW PLUGS INTO PLACE, BUT I AM CONCERNED ABOUT BEING STRANDED SOMEWHERE IN MY CAR. I THINK THAT FORD SHOULD HAVE TO RECALL ALL OF THESE ENGINES AND REPLACE THE OLD HEADS WITH NEW, BETTER ENGINEERED HEADS. *JB

MY CAR IS 2003 LINCOLN NAVIGATOR. ONE OF THE 2ND ROW SEAT (BEHIND THE DRIVER SIDE) HAS A DEFECTIVE SEAT BELT (THE CONNECTOR IS IN THE WRONG DIRECTION, SO I NEED TO TWIST THE SEAT BELT IN ORDER TO SECURE THE SEAT BELT). I HAVE BROUGHT MY CAR TO THE DEALER (STILL UNDER WARRANTY) AND THE DEALER STATED THAT IT IS NORMAL AND IT IS ON OTHER NAVIGATOR TOO. THE DEALER REFUSED TO FIX THE TWISTED SEAT BELT. *JB

POWER DEPLOYABLE RUNNING BOARD ON THE PASSENGER SIDE DID NOT EXTEND OUT (DEPLOY) WHEN THE DOOR WAS OPENED TO EXIT THE VEHICLE. THE PASSENGER STEPPED OUT OF THE VEHICLE AND FELL TO THE GROUND. THE BOARD HAS NOT DEPLOYED SINCE THIS INCIDENT. TAKEN THE VEHICLE IN FOR REPAIR AND PARTS (MOTOR) ARE NOT COVERED BY EXTENDED WARRANTY. SAME PROBLEM HAPPENED AROUND 40K MILES. DEALERSHIP REPLACED BOTH RUNNING BOARD ASSEMBLIES. *NM

MY NAME IS KIM DAVIS, I PURCHASED A NAVIGATOR FROM ARKANSAS AND I HAVE BEEN TRYING TO GET MY TRUCK SERVICED BUT I HAVE BEEN GETTING THE RUN AROUND ABOUT IT. I DO NOT UNDERSTAND WHY. THE COMPANY IS AWARE OF MY WARRANTY BUT HERE IN TENN. THEY COULD CARE LESS ABOUT YOUR WARRANTY. COULD SOMEONE PLEASE CONTACT ME A.S.A.P. THE PERSON THAT I HAVE BEEN DEALING WITH IS MIKE ROSS AND HE DOES NOT FEEL MY WARRANTY FROM THIS COMPANY MEANS NOTHING TO HIM. *JB

DT: THE CONTACT STATED VEHICLE HAS FRONT AIR SUSPENSION. WHILE DRIVING THE FRONT END DROPPED DOWN TOO LOW. THIS WAS CAUSING THE FRONT TIRES TO RUPTURE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE ON THREE DIFFERENT OCCASIONS. THE DEALER REPLACED THE VALVES, SEALS, AND SUSPENSION AIR BAGS. HE DID NOT KNOW IF THE LAST REPAIR HAS TAKEN CARE OF THE PROBLEM. *AK

DT: THE CONTACT STATED THAT VEHICLE WAS DIFFICULT TO SHIFT FROM PARK. THE TRANSMISSION WAS MAKING A CLANKING SOUND. WHEN STARTING UP THE ENGINE IT MADE A STRANGE NOISE. AFTER THE ENGINE WAS RUNNING FOR A WHILE THE NOISE WENT AWAY. THE VEHICLE HAS BEEN TO DEALERSHIP ABOUT SIX TIMES FOR THE SAME PROBLEM. THE DEALERSHIP WAS UNABLE TO MAKE A DIAGNOSIS. *AK

DRIVING ON INTERSTATE; CRUISE CONTROL SET AT 70 MPH; ENGINE REVVED TO FULL SPEED AND COULD NOT BE DISENGAGED BY THE OFF OR BY CHANGING SPEED OF CRUISE; BRAKING WOULD SLOW THE VEHICLE TEMPORARILY; WAS ONLY ABLE TO STOP THE VEHICLE BY BRAKING WHICH DID NOT STOP THE VEHICLE BUT SLOWED IT SOMEWHAT AND THEN I PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE IGNITION. VEHICLE WAS NOT ABLE TO BE DRIVEN UNTIL IT WAS TOWED TO A DEALER AND THE CRUISE CONTROL WAS DISCONNECTED. IT WAS A VERY FRIGHTENING EXPERIENCE. ALSO SMELLED SOMETHING BURNING AFTER THE VEHICLE WAS STOPPED. THE VEHICLE WAS A 2003 LINCOLN NAVIGATOR. *NM

CONSUMER LINCOLN NAVIGATOR AIRBAG LIGHT CONTINUES TO COME ON AND REMAIN ON FOR VARIOUS LENGTHS OF TIME. *TS THE DEALER HAS BEEN CONTACTED NUMEROUS TIMES. THEY CLAIMED THAT THEY DID NOT KNOW WHY THE AIR BAG LIGHT CONTINUED TO ILLUMINATE AND COULD NOT REASSURE THE CONSUMER THAT THE AIR BAG WOULD WORK IF INVOLVED IN AN ACCIDENT. *NM

DT: WHILE MAKING A RIGHT TURN OFF ON AN EXIT, THE VEHICLE WENT OUT OF CONTROL, THE FRONT DRIVER'S TIRE ROLLED OFF, THEN THE TIE ROD SNAPPED AND THE CONSUMER WAS TRAPPED. THE CONSUMER HIT A GUARD RAIL. NO OTHER VEHICLES OR PEOPLE WERE INVOLVED. THE CONSUMER STATED THAT TIRE OR TIE ROD WAS SO HOT THAT AS IT ROLLED INTO THE GRASS IT CAUGHT ON FIRE. TIRE WAS RETRIEVED. PROBLEMS WITH REAR DIFFERENTIAL PRIOR TO THE ACCIDENT. THE VEHICLE WAS REGULARLY SERVICED. THE CONSUMER WAS SLIGHTLY INJURED IN THE ACCIDENT. POLICE REPORT FILED.

WHILE DRIVING AT 45 MPH AN ACCIDENT OCCURRED. THE OTHER VEHICLE MADE A SUDDEN LEFT TURN, AND CONSUMER'S VEHICLE CAUGHT THE TAIL END OF THE OTHER VEHICLE. HOWEVER, THE AIR BAG DID NOT DEPLOY.*AK

WHILE SHIFTING THE TRANSMISSION WOULD DOWN SHIFT ON ITS OWN. DRIVER HEARD A CLANKING SOUND. DRIVER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

THE SUNROOF OF MY 2003 LINCOLN NAVIGATOR HAS A DEFECT IN THAT IN HEAVY RAIN THE TRACKS OF THE SUN ROOF FILL WITH WATER AND OVERFLOW INTO THE HEADLINER (INTERIOR) AND LEAK INTO THE CAR FROM VARIOUS LOCATIONS SUCH AS THE DVD PLAYER. THIS HAS HAPPENED 2 TIMES SINCE OWNERSHIP. WAS TOLD BY THE LINCOLN DEALER THAT IT WAS A DEFECT IN DESIGN AND THEY COULD NOT FIX IT. THEY SAID THEY WOULD REPAIR ANY DAMAGE CAUSED BY THE PROBLEM, BUT ONLY IF THE CAR WAS STILL "IN WARRANTY". THERE SEEMS TO BE A PROBLEM WITH THE DRAIN HOLES IN THE SUNROOF THAT DOES NOT ALLOW FOR PROPER DRAINING. I HAVE TALKED TO ONE OTHER OWNER OF AN FORD EXPEDITION AND FOUND HE HAD THE SAME PROBLEM. HE WAS ALSO TOLD IT WAS A DESIGN FLAW IN THE SUNROOF. I THINK FORD WAS AWARE OF THIS PROBLEM AND SHOULD HAVE ADVISED ME AND ALL OTHERS BEFORE WE PURCHASED THE CAR. EVERYTIME IT RAINS HEAVY THE RAIN LEAKS INTO THE VEHICLE AND I AM AFRAID IT WILL CAUSE AN ELECTRICAL SHORT AND FIRE IN THE CAR. THE WATER TRAVELS DOWN THE HEADLINER INTO THE DASHBOARD AREA AND ALSO THE DVD AS STATED ABOVE. IF YOU CAN LOOK INTO THIS PROBLEM AND SEE HOW MANY PEOPLE ARE EFFECTIVE BY THIS I WOULD APPRCIATE IT. I DO BELIEVE, IF YOU INVESTIGATE, YOU WILL FIND THIS IS A COMMON PROBLEM FOR ALL OWNERS OF NAVIGATORS OR EXPIDITIONS AND MAYBE EVEN EXPLORERS. THANK YOU.*AK

WHILE DRIVING 70 MPH THE VEHICLE WOULD SUDDENLY SHUT DOWN. THIS PROBLEM HAS OCCURRED FOUR TIMES. *NM THE VEHICLE WOULD LOSE POWER STEERING AND POWER BRAKES. THE SERVICE DEALER TRIED VARIOUS FIXES BUT THE PROBLEM REMAINED THE SAME. *SC *JB

WHILE DRIVING VEHICLE STALLED FOUR TIMES ON THE HIGHWAY. ALSO, VEHICLE HAD PROBLEMS WITH GETTING THE GEAR OUT OF PARK. CONTACTED THE DEALER. THE PROBLEM RECURRED. *AK

WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A LOUD SQUEAKING NOISE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS NEEDED TO BE REPLACED, AND REPLACED THEM. TWO MONTHS LATER, WHILE DRIVING 10 MPH, VEHICLE VIBRATED UNCONTROLLABLY, AND CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT THE CAUSE OF THE PROBLEM WAS NOT DETERMINED. *AK

THE RETRACTABLE POWER RUNNING BOARDS ON MY 2003 LINCOLN NAVIGATOR INTERMITTENTLY FAIL TO DEPLOY AND/OR RETRACT. AS A RESULT OF THE FAILURE TO DEPLOY, I FELL WHILE EXITING THE VEHICLE, HITTING MY HEAD ON THE GROUND, INJURING MY LOWER BACK (LUMBAR)IN TWO PLACES AND FRACTURING MY (THORACIC) SPINE AT T-12. I'VE RESEARCHED THIS ON LINE AND FOUND SEVERAL OTHERS VEHICLE OWNERS WHO HAVE THE SAME PROBLEM WITH THE RUNNING BOARDS. I'M TOLD THAT FORD HAS A SERVICE BULLETIN #17249 THAT DESCRIBES THE MALFUNCTION. FORD AND THE DEALER HAVE BEEN UNABLE OR UNWILLING TO REPAIR MY VEHICLE. I HAVE LEFT IT WITH THE DEALER FOR REPAIRS NUMEROUS TIMES, TWICE ONE OF THE RUNNING BOARDS WAS STUCK IN THE OUTER POSITION AT THE TIME IT WAS LEFT FOR REPAIR. I HAVE MET WITH THE FACTORY ENGINEER ON TWO OCCASIONS. I HAVE MADE NUMEROUS COMPLAINTS AND TELPHONE CALLS TO THE LINCOLN CUSTOMER SERVICEHOTLINE AND MET WITH SMITHTOWN LINCOLN MERCURY'S PREVIOUS AND CURRENT SERVICE MANAGERS. A DANGEROUS CONDITION EXISTS. HOPEFULLY YOU WILL TAKE AN INTEREST AND FORCE THEM TO TAKE WHATEVER ACTION IS REQUIRED TO CORRECT THE MALFUNCTION BEFORE OTHERS ALSO SUSTAIN SERIOUS INJURIES. *SC

WHILE DRIVING AT 45 MPH, THE VEHICLE EXPERIENCED A COMPLETE ELECTRONIC SHUTDOWN CAUSING THE STEERING TO BECOME INOPERATIVE AND BRAKE PROBLEMS. THE VEHICLE HAD COME TO A ROLLING HALT. THE LINCOLN DEALERSHIP WAS UNABLE TO ASSURE REPAIRS OR EXPLAIN THE CAUSE AND EFFECT OF THE MALFUNCTION. *AK *SCC *TC

WHILE DRIVING VEHICLE EXPERIENCED COMPUTER ELECTRONIC SYSTEM SHUTDOWN. *BF THE CONSUMER REFERENCED 10044144 A PREVIOUS CLAIM FILED ABOUT THE SAME PROBLEM. THE CONSUMER LOST POWER STEERING AND POWER BRAKES WHILE TRAVELING AT A SPEED OF 70 MPH. *TC

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM INSIDE OF THE ENGINE. VEHICLE WAS INSPECTED SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK

DEALERSHIP REPLACED THE MOTOR AND THE COMPUTER OF DRIVER'S SEAT THAT WAS TOO LOOSE AND MOVED BACK AND FORTH WHILE DRIVING, CAUSING A DISTRACTION TO THE CONSUMER. 6 MONTHS LATER, CONSUMER EXPERIENCED THE SAME PROBLEM. *AK THE VEHICLES BRAKES SQUEAKED, THE DOOR PANEL WAS LOOSE, THE SIDE MIRROR MOTOR FAILED. THERE WAS A RATTLING NOISE COMING FROM THE REAR CENTER CONSOLE AND THERE WAS A LOUD HUMMING NOISE FROM THE PASSENGER DASH IN COLD WEATHER. THE GEAR SHIFTER BROKE WHILE DRIVING. THE ORIGINAL WINDSHIELD WIPER LEFT A BLACK SMEAR ON THE WINDOW WHEN IT RAINED WHICH MADE IT DIFFICULT TO SEE. THE FRONT DOOR MOLDING WARPED. THE CONSUMER NO LONGER WASN'T THE VEHICLE AND HAS REQUESTED A REFUND. *NM

WHILE DRIVING 20 MPH FRONT TIE ROD COLLAPSED, CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE. VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION. *AK

CONSUMER STATED THAT WHEN OPENING VEHICLE DOORS OR WHEN DRIVING, WITHOUT WARNING REMOTE MARROW WOULD SHIFT IN THE DOWNWARD POSITION FACING THE GROUND. DEALER AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *LA

DOOR RATTLES AND WIND NOISE OCCURS WHEN DRIVING AT HOGHWAY RATED SPEED. THIS IS THE SAME ISSUE AS COMPLAINT#'S: 10062258,10005562,10028646. *AK

PASSENGER SIDE MIRROR DOES NOT WORK PROPERLY, RADIO COVER HAS MARKS ON IT WHERE IT RETRACT INTO THE DASH, KICK PLATE INSIDE OF THE DRIVER'S SIDE DOOR IS BROKEN, ALL FOUR DOORS EXTERNAL PATTERNS ARE LOOSE, AND THE FRONT CONSOLE LOCK IS BROKEN.*MR THE DOOR AJAR LIGHT ILLUMINATED CONTINUALLY AFTER BEING REPAIRED THREE TIMES. *NM

AFTER PURCHASING A 2003 NAVIGATOR WITH POWER RUNNING BOARDS, I NOTICED THAT THE RUNNING BOARDS DO NOT ALWAYS DEPLOY (IE; MOVE OUT) WHEN A DOOR IS OPENED. I HAVE WORKED WITH MY LOCAL DEALER TO GET THE MATTER RESOLVED AND THE MANUFACTURER CONTINUES TO EXTEND THE DATE THAT THEY PROMISE THERE WILL BE A FIX. I HAVE BEEN WAITING FOR MORE THAN A YEAR. THE FIRST FIX DATE WAS OCT'03, THEN NOV'03,THEN DEC '03 AND NOW DEC '04. THIS CAN BE A SERIOUS SAFETY PROBLEM IS SOMEONE WAS TO OPEN THE DOOR AND TRY TO STEP OUT OF THE VEHICLE WITH NOTHING TO STEP ON TO -- ESPECIALLY IF YOU FACTOR IN THE HEIGHT OF THE VEHICLE. LINCOLN HAS MOST DEFINATELY DROPPED THE BALL ON THIS ONE AND SEEMS TO NOT VIEW THE MATTER AS A HIGH PRIORITY. I CALLED THE LINCOLN CUSTOMER HOTLINE AND THEY HAVE NOT BEEN HELPFUL, NOR HAVE THEY BEEN ABLE TO GET BACK TO ME WITH ANY ANSWER. I HAVE BEEN TOLD BY MY DEALER THAT LINCOLN HAS DETERMINED THAT THE ELECTRONIC "CONTROL" MECHANISM IS DEFECTIVE. I AM EXTREMELY DISSAPOINTED WITH LINCOLN OVER THE MATTER AND FEEL THAT THEY HAVE ABANDONED PURCHASERS OF THEIR LINCOLN NAVIGATOR'S.*AK

WHEN DRIVING THE VEHICLE AT ANY SPEED, THE DRIVER NOTICED THAT BOTH SIDE MIRRORS SHOWED POOR VISIBILITY WHEN TOWING A TRAVEL TRAILER. THIS CAUSED THE DRIVER NOT TO SEE OTHER PASSING VEHICLE'S. THE CONSUMER HAD MADE CONTACT WITH THE DEALER ABOUT THIS ISSUE. *JB THE CONSUMER FEELS THE MIRRORS SHOULD BE EXTENDED. *NM

I PURCHASED MY VEHICLE BRAND NEW IN JANUARY OF 2003. I HAVE HAD NUMEROUS PROBLEMS WITH THE VEHICLE SINCE DAY 1.THE ENTIRE COMPUTER HAD TO BE CHANGED. THE TRUCK STALLED ON ME AT HIGHWAY SPEED. IT TOOK OVER 2 1/2 WEEKS TO GET MY VEHICLE BACK.HERE IS A LIST OF THE OTHER PROBLEMS I HAVE HAD. THE REAR VENT MOTORS HAVE BEEN CHANGED . I HAD MY WINDOWS STUCK OPEN WITH HALF OF MY ELECTICAL SYSTEM OUT FOR OVER FOUR DAYS DUE TO THE PROBLEM. THE SIDE VIEW MIRROR MOTOR HAD TO BE CHANGED. THE POWER RUNNING BOARDS HAVE NEVER WORKED PROPERLY AND THE DEALER CAN'T FIND THE PROBLEM. ALL FOUR WHEELS HAD TO BE CHANGED DUE TO PEELING. A NEW ALTERNATOR HAD TO BE INSTALLED WHICH LEFT MY VEHICLE DEAD WITHOUT WARNING. THE CD CHANGER HAD TO BE REPLACED. THE ENTIRE NAVIGATION SYSTEM HAD TO BE REPLACED. THE COIL HAD TO BE CHANGED THREE TIMES. WHICH ONCE AGAIN DIED AT HIGHWAY SPEED ON ME. I WAS NEARLY HIT BY A SEMI TRUCK FROM BEHIND. I THOUGHT FOR SURE THAT MY FAMILY AND I WERE GOING TO BE SERIOUSLY INJURED. IT IS AT THE DEALER RIGHT NOW GETTING LOOKED AT. TWICE WHILE BEING AT THE DEALER FOR SERVICE, MY VEHICLE WAS HIT NEEDING REPAIR. THE LIST GOES ON. AS YOU CAN SAY MY VEHICLE IS AT THE DEALER MORE THAN IT IS AT HOME, WHERE IT SHOULD BE. MOST OF THE PROBLEMS TIE MY VEHICLE DOWN FOR MORE THAN A WEEK. I AM FED UP AND TIRED OF ALL THE PROBLEMS. I DON'T FEEL COMFORTABLE DRIVING SUCH AN UNSAFE VEHICLE. I KNOW IT WILL STALL AGAIN ON ME. HOPEFULLY THERE WILL BE NO INJURIES OR FATALITIES DUE TO SUCH AN UNRELIABL