Page 2 of 2 · complaints 51–81 of 81

2001 Lincoln Navigator complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Automatic Transmission
Filed Jul 7, 200366,000 milesAR

COMPLETE TRANSMISSION BURNOUT, THAT HAD TO BE REPLACED WITH A NEW ONE. *AK

Fuel System, Gasoline
Filed Jun 26, 20032,000 milesIL

PROBLEMS WITH FUEL PUMP, WINDSHIELD WIPERS, DRIVER'S SEAT, BRAKES, AIR CONDITIONER, GEAR SHIFT, AIR BAG, CD PLAYER, WINDOW MOTORS, DRIVER'S HANDLE DOOR, SUNROOF. *MR PH. ALSO THE FUEL PUMP, TRAILER HITCH, THE LIGHTER EJECTED TO THE FLOOR ,THE IGNITION WAS LOOSE AND THERE WAS AN ELECTRICAL SHORT IN THE WINDOWS.. *JB

Vehicle Speed ControlCrash1 injured
Filed May 14, 200325,000 milesIL

I WAS ON THE EXPRESSWAY, THE GAS PEDAL CONTINUED TO ACCELERATE AFTER REMOVING MY FOOT. I THOUGHT I MAY HAVE SET OFF THE CRUISE CONTROL ON THE STEERING WHEEL, SO I PUSHED THE OFF BUTTON. THE CAR CONTINUED TO ACCELERATE, SO I HIT THE BRAKES, HOPING THAT WOULD TURN OFF THE CRUISE. THE BRAKES ON THE CAR WERE STIFF AND THE PEDAL WOULD NOT GO DOWN. THE BRAKES WERE NOT WORKING AT ALL. I DOWN SHIFTED TO SLOW THE CAR DOWN , THE CAR JUMPED A LITTLE AND SLOWED DOWN A LITTLE. I DOWN SHIFTED AGAIN AND THE CAR SLOWED DOWN EVEN MORE. I CONTINUED TO MOVE FORWARD AT APPROX. 40 MILES PER HOUR AND WAS UNABLE TO STOP. I FINALLY SHIFTED INTO REVERSE, THE CAR JUMPED A FEW TIMES, THE WHEELS SPUN BACKWARDS THUS MAKING THE CAR GO BACKWARDS. I THEN TURNED THE WHEEL TO THE LEFT WHICH DIRECTED THE CAR INTO THE MEDIAN OF THE EXPRESSWAY. AS I CRASHED INTO THE MEDIAN BACKWARDS THE CAR STOPPED, BUT THE WHEELS CONTINUED TO SPIN, AND SMOKE WAS COMING FROM THE TIRES. I THEN TURNED OFF THE IGNITION. *NLM

Tires › Tread/Belt
Filed Mar 18, 200316,000 milesFL

CONSUMER REQUESTED REIMBURSEMENT FOR THE CONTINENTAL TIRE VOLUNTARY RECALL, HOWEVER THE CLAIM WAS DENIED, THE MANUFACTURER STATED THE TIRES WERE NOT PURCHASED BETWEEN AUGUST 19, 2001 THROUGH OCTOBER 10, 2002.*AK *JB

Suspension
Filed Mar 18, 200352,000 milesIL

THE VEHICLE SUSPENSION IS FAULTY. *NLM

Air Bags › FrontalCrash1 injured
Filed Mar 17, 200328,000 milesIL

THE VEHICLE WAS AT A COMPLETE STOP AND WAS HIT HEAD ON BY ANOTHER VEHICLE, HOWEVER NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. WHICH RESULTED IN THE DRIVER BEING SERIOUSLY INJURED. *JB

Air Bags › FrontalCrash
Filed Mar 5, 200321,000 milesAK

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB

Electrical System › Wiring
Filed Feb 20, 2003NJ

THE PASSENGER SEAT STARTED SMOKING. *JB THE CONSUMER SMELLED AN ELECTRICAL WIRE BURNING. THE CONSUMER TURNED OFF THE HEAT WARMER ON THE SEAT. THE SMELL CONTINUED. WHEN THE CONSUMER HAD GOTTEN OUT OF THE VEHICLE, HE VIEWED SMOKE COMING FROM THE SEAT. THE CONSUMER HAD DIFFICULTY GETTING THE SMOKE TO STOP, EVEN WITH THE IGNITION TURNED OFF. SCC

Tires
Filed Feb 10, 200316,000 milesFL

MY TIRES WERE SUBJECT TO A VOLUNTARY RECALL AND WHEN TAKEN TO THE DEALER WERE FOUND TO BE DEFECTIVE. I WAS INFORMED BY THE DEALER THAT IT WOULD BE WEEKS BEFORE REPLACEMENT CONTINENTAL TIRES WOULD BE AVAILABLE SO I PURCHASE GOOD YEAR TIRES. I SUBMITTED ALL THE REQUIRED PAPER WORK FOR A REFUND AND THE BILL OF SALE SHOWS THE NEW TIRES WERE PURCHASED 10/4/02. I RECEIVED A REPLY FORM LETTER FROM CONTINENTAL WITH A BOX CHECKED THAT STATES; "THE PURCHASE DATE OF THE RECEIPT YOU SUPPLIED DOES NOT QUALIFY. THE ONLY PREVIOUSLY PURCHASED TIRES ELIGIBLE FOR REIMBURSEMENT ARE THOSE TIRE(S) PURCHASED BETWEEN AUGUST 19, 2001 AND OCTOBER 10, 2002 AS STATED IN YOUR NOTIFICATION LETTER." I DO NOT UNDERSTAND WHY THEY CANNOT SEE WITH THEIR OWN EYES THE RECEIPT I SUPPLIED HAS A PURCHASE DATE OF 10/4/02 AND DOES QUALIFY.

Tires
Filed Feb 4, 2003FL

CONSUMER DIDN'T RECEIVE RECALL NOTICE. PH

Tires › Tread/Belt
Filed Feb 3, 2003FL

CONSUMER REPLACED THE TIRES ON THE VEHICLE, HOWEVER THE CLAIM FOR REIMBURSEMENT WAS DENIED, THE MANUFACTURER STATED THE TIRES WERE NOT PURCHASED WITH IN THE TIME FRAME AS STATED.*JB

Engine and Engine Cooling › Engine
Filed Jan 10, 2003CA

FRONT BRAKES FAILED WHILE DRIVING. ALSO, ENGINE BLEW OUT WITHOUT WARNING.*JB. *AK

Tires
Filed Jan 2, 2003FL

CONSUMER HAS A COMPLAINT ABOUT A CLAIM FOR REIMBURSEMENT FILED AGAINST FAULTY TIRES. CONSUMER FEELS REIMBURSEMENT IS ESSENTIAL. *JG *JB

Electrical System
Filed Oct 11, 2002CT

CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE. MR

Electrical System › Horn
Filed Oct 11, 2002CT

CONSUMER STATES THAT THE HORN BUTTON IS HARD TO PUSH. HAVE TO PUSH ON IT THREE TIMES FOR IT TO WORK. WHICH MAY CAUSE AN ACCIDENT. MR

Suspension
Filed Oct 11, 2002CT

CONSUMER STATES THAT WHILE MAKING THE SLIGHTEST TURN VEHICLE WILL SCREECH SO HARD. WHEEL HAVE NO TRACTION CAUSING VEHICLE TO SLIDE OUT OF CONTROL. MR

Tires › Sidewall
Filed Oct 3, 2002NY

TIRE MANUFACTURER CONTINENTAL CONTITRACK AD9C4484300; WHILE DRIVING 65 MPH, THE DRIVER NOTICED TRUCK HAD STARTED TO SWAY. THE DRIVER THEN SLOWED DOWN AND STOPPED THE TRUCK. THE OWNER CHECKED THE TIRES AND NOTICED THE LEFT REAR TIRE HAD BLOWN THE WHITE SIDEWALL OFF. THE TIRE LOOKED LIKE IT HAD BEEN SLICED THRU TO THE RIM. NLM

Wheels
Filed Oct 1, 2002TX

WHILE TRAVELING ON THE HIGHWAY THERE WAS A KNOCKING AND POPPYING NOISE COMING FROM THE REAR WHEEL. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM

Tires
Filed Sep 16, 2002CA

CONSUMER STATES THAT WHILE DRIVING ON THE FREEWAY, HE FELT A VIBRATING SENSATION WHICH APPEARED TO BE COMING FROM THE TIRES. AS THE VIBRATIONS WORSENED, THE CONSUMER WITH AN EMPLOYEE AT WINSTON TIRE NOTICED THAT THE LEFT REAR TIRE WAS BADLY SHREDDED, CONSUMER WAS INFORMED THAT THE SHREDDED TIRE WAS DUE TO ROAD DAMAGE, WHICH CONSISTED OF A SMALL NAIL EMBEDDED IN THE TIRE.(CONTINENTAL TIRES)*SCC

Suspension › Front
Filed Jul 31, 2002NJ

FRONT END RAISES UP HIGHER ABOUT 10-12 INCHES THAN REAR. DUE TO THE VEHICLE BEING UNBALANCED IT CAUSES THE VEHICLE TO WANDER. VEHICLE WAS SENT IN 5 TIMES TO DEALER,AND ONCE TEST DRIVEN BY A AREA REPRESENTATIVE, WHO DETECTED A PROBLEM.*AK

Tires
Filed Jun 13, 2002FL

CONSUMER PURCHASING A NEW LINCOLN NAVIGATOR 2001 AFTER DRIVING 14000 MILES ON TRUCK TIRES BEGAN TO WEAR OUT. DEALER HAS BEEN NOTIFIED.*AK

Seat Belts › Front › Buckle Assembly1 injured
Filed Jun 2, 2002MA

A TWELVE YEAR OLD CHILD WAS STUCK IN THE THIRD ROW SEAT BELT DUE SEAT BELT LATCH FAILURE. WHILE ATTEMPTING TO UNLATCH THE BUCKLE THE RETRACTOR TIGHTENED SO BAD THAT THE CHILD RECEIVED BRUISES ACROSS THE CHEST AREA. PLEASE DESCRIBE DETAILS

Suspension › Rear
Filed May 7, 2002NY

WE HAVE HAD A TWO MAJOR INCIDENTS WITH AN EXPENSIVE VEHICLE. TRANSMISSION FAILED WITH LESS THAN 4000 MILES AND OUR REAR SUSPENSION FAILED DUE TO SOMEONE AT FORD USING ELECTRICAL TAPE ON A HIGH PRESSURE AIR HOSE.*AK

Electrical System
Filed Apr 19, 2002IA

WHEN DRIVER SIDE POWER WINDOW IS ACTIVATED IT CAUSES A SHORT AND THE RADIO CUTS OUT. DEALER STATED THERE WAS NO REMEDY FOR THE PROBLEM. NLM

Exterior Lighting › Turn Signal › Switch
Filed Apr 10, 2002CO

WHEN TURNING ON SIGNAL LIGHT SWITCH WHILE HEADLIGHTS ARE ON IT TURNS HEADLIGHTS OFF. DEALER CONTACTED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 5, 2002FL

THIS PROBLEM HAS OCCURRED ON NUMEROUS OCCASIONS, I STEP ON THE BRAKE AND THEY DON'T WORK AND THE CAR CONTINUES TO MOVE, I HIT ONE CAR, THE UTILITY SINK IN MY GARAGE, MY GARAGE DOOR AND A TRUCK BACKING OUT OF MY DRIVEWAY, BESIDES HAVE MANY NEAR MISSES, I TAKEN THE CAR TO THE DEALER AND CALLED LINCOLN, THEY SAY THERE IS NOTHING WRONG, YET THE PROBLEM CONTINUES TO HAPPEN, I KEEP A DISTANCE BETWEEN ME AND OTHER VECHICLES IN TRAFFIC TO TRY AND AVOID HITTING ANY ONE, BUT I'M SCARED DRIVING THIS CAR. I'M TRYING TO GET LINCOLN TO DO SOMETHING ABOUT IT AND THEY ARE SENT ME FORMS TO FILL OUT, MEAN WHILE I'M A DANAGER TO MYSELF AND OTHERS.*AK

Air Bags › FrontalCrash3 injured
Filed Jan 11, 2002CA

I AM A CAPTAIN WITH THE FIRE DEPARTMENT AND RESPONDED TO A 2 CAR HEAD ON CRASH. OTHER VEHICLE HAD AIRBAG DEPLOYMENT, WHILE THIS NAVIGATOR HAD A MAJOR FRONT END COLLISION AND AIR BAGS WERE LOADED (NOT ACTIVATED) ON OUR ARRIVAL. ONLY ONE OCCUPANT IN THE NAVIGATOR WAS INJURED, MINOR, BUT REQUIRED AMBULANCE TRANSPORTATION. COLTON FIRE ALSO RESPONDED, AND COLTON P.D. WAS THE INVESTIGATIVE AUTHORITY, SGT. STEVE DAVIS WAS THE OFFICER IN CHARGE. THE OWNER OF THE NAVIGATOR, LINDA JONES OF 1245 WEST "C" STREET, COLTON CA, 92324 STATED THAT THE AIR BAG WAS NOT DE-ACTIVATED ON THE PASSENGER SIDE. THE FRONTAL IMPACT OF THIS COLLISION SHOULD HAVE CERTAINLY CAUSED AIR BAG DEPLOYMENT. *AK

Tires
Filed Dec 9, 2001FL

WE UNJUSTLY LOST THE LEMON HEARING, OUR 2001 HAS 1997 TIRES WHICH THEY REFUSE TO CHANGE, THE BOARD FELT THE VIB, AND OUR TIRES ARE BEGINNING TO DRY ROT. THIS HAS BEEN FROM DAY ONE WHEN WE PEELED THE PLASTIC OFF AND HEADED HOME, WE HAVE ALL R/O TO BACK OUR CLAIM. THEY ARE NOW TELLING US THAT IT IS NORMAL FOR A $46,000 CAR TO VIBRATE. PLEASE HELP ME. (DOT NUMBER: E4 0213797 TIRESIZE: P275/60R17)

Power Train › Driveline › Driveshaft
Filed Apr 6, 2001FL

VEHICLE EXPERIENCES DRIVETRAIN VIBRATION AT 60+ MPH. DRIVESHAFT REPLACED, TIRES REPLACED, PROBLEM STILL EXISTS. *AK

Structure › Body › Door
Filed Mar 26, 2001CA

LEFT FRONT PASSENGER'S DOOR DOES NOT SHUT COMPLETELY. UPPER PART OF DOOR DOES NOT CLOSE.*AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and FittingsCrash
Filed Jan 19, 2001CA

CLAMP THAT IS ATTACHED TO BRAKE FLUID LINE CASUES BRAKE FLUID TO LEAK OUT, RESULTING IN LOSS OF BRAKES WHICH CAUSED A COLLISION. DEALER REPLACED CLAMP AND BRAKE HOSE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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