Page 3 of 3 · complaints 101–132 of 132

1999 Lincoln Navigator complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Tires
Filed Sep 20, 2000IL

I NOTICED A VIBRATION IN THE STEERING WHEEL AT APPROXIMATELY 60+ MPH. I THOUGHT I NEEDED A FRONT END ALIGNMENT SO I SCHEDULED IT AT THE TIME I HAD THE ENGINE OIL CHANGED. AFTER THE OIL WAS CHANGED, I WAS INFORMED THE REAR RIGHT TIRE WAS "BAD" AND THE TIRE WAS REPLACED BY THE DEALER FREE OF ANY COST TO MYSELF. I DO NOT HAVE THE VIBRATION ANY MORE. I AM HAPPY WITH THE REPLACEMENT POLICY BUT AM CONCERNED WITH THE STRUCTUAL INTEGRITY OF THE OTHER TIRES. IN LIGHT OF THE RECALL BY CONTINENTAL OF ONLY "16" INCH TIRES, I THINK IT MIGHT BE PRUDENT TO REVIEW HISTORY ON THE "17" INCH TIRES. *AK( DOT NUMBER: TIRE SIZE: P255/75R17 )

Tires
Filed Sep 20, 2000OH

WHILE DRIVING CONSUMER EXPERIENCED POOR DRIVABILITY, UPON INSPECTION HE NOTICED THAT THE LEFT REAR TIRE HAD A 8-10 INCH SPLIT DOWN THE MIDDLE, TO THE BELTS (17 IN FIRESTONE TIRES). NLM

Tires › Tread/Belt
Filed Sep 20, 2000CA

THE CONTINENTAL CONTITRAC AT P255/75R17 TIRE ON THE VEHICLE EXPERIENCED BLOWOUT FROM TREAD SEPARATION WHICH CAUSED DAMAGE TO THE VEHICLE. *MJS

Tires › Tread/Belt
Filed Sep 19, 2000FL

TREAD SEPERATED FROM TIRE( DOT NUMBER: )

Tires › Tread/Belt
Filed Sep 18, 2000CA

TREAD SEPARATED FROM CARCASS AT SPEED, DIFFICULT TO CONTROL VEHICLE, BUT LUCKILY IT WAS RIGHT REAR AND I FELT IT STARTING TO GO AND SLOWED BEFORE TOTAL TREAD SEPARATION( DOT NUMBER: TIRE SIZE: 255/75R-17 )

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 12, 2000MA

LINCOLN NAVIGATOR STALLING AT RANDOM TIMES AND AT RANDOM SPEEDS...NO WARNING LIGHTS TO ALERT ME OF PROBLEM. THIS VEHICLE HAS BEEN IN THREE TIMES FOR THE SAME PROBLEM...AND WAS JUST TOWED IN FOR THE FOURTH TIME, SAME PROBLEM.THE VEHICLE HAS A SERIOUS SAFETY DEFECT AND I AM REFUSING TO DRIVE IT. DEALER CANNOT PINPOINT THE PROBLEM AND ADMITTED THAT THERE IS SOME SORT OF UNKNOWN COMPUTER GLITCH. BOTH THE DEALER AND FORD MOTOR CO HAVE MADE THIS PROCESS VERY DIFFICULT AND I AM DEMANDING A FULL REFUND UNDER THE LEMON LAW.*AK

Wheels
Filed Jul 20, 2000FL

RIGHT FRONT WHEEL BECAME EGG SHAPED & DEALER IN CHASNSC SAID IT WAS BECAUSE OF METAL FATIGUE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 3, 2000TN

WHILE DRIVING VEHICLE SHUTDOWN WITHOUT ANY PRIOR WARNING. VEHICLE DID NOT INDICATE ANY WARNING LIGHT ON REPORTED FAILURE. VEHICLE WAS CURRENTLY AT THE DEALERSHIP FOR REPAIRS. AT THIS POINT, DEALERSHIP WAS NOT AWARE OF ANY PROBLEMS, AND HAD NO SOLUTION. *AK *ML

Seat Belts1 injured
Filed Mar 21, 2000MA

WHILE DRIVING CONSUMER'S SON GOT CAUGHT ON THE REAR SEAT BELT WHICH TIGHTENED AROUND HIS NECK. CONSUMER HAD TO CUT THE BELT IN ORDER TO RELEASE HER SON. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 15, 2000IN

4-WHEEL AUTOMATIC TRANSFER CASE IS SHIFTING PROPERLY, CAUSING GRINDING AND PULLING TO THE SIDE, UNABLE TO FIX AT THIS TIME. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 26, 1999LA

BRAKES ARE MAKING NOISE. CONTACTED DEALER, AND WAS TOLD DUE TO AN ENVIRONMENTAL PROBLEM THE BRAKES ARE MADE WITH DIFFERENT MATERIAL. DEALER ORDERED PADS AND ROTORS. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 21, 1999PA

WHILE DRIVING WHEEL SEPARATED FROM THE VEHICLE. THE LEFT REAR WHEEL WAS SEPARATED. DEALER HAS VEHICLE NOW. *AK

Visibility › Windshield Wiper/Washer
Filed Oct 15, 1999MI

WINDSHIELD WIPERS COME ON AND OFF ON A DAILY BASIS. TOOK TO DEALER , DEALER WILL NOT CORECT THE PROBLEM. *AK

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Sep 23, 1999NJ

WINDSHIELD WIPERS ARE COMING ON/OFF INTERMITTENTLY. CONTACTED DEALER ON JUNE 3, AND WAS TOLD THEY HAD NO CORRECTION PIECE FOR THIS PROBLEM. TOOK THE VEHICLE AGAIN ON 7 JUN 99, THEY WERE IN THE PROCESS OF UPDATING THE GEM MODULE AND WAITING. CONSUMER CURRENTLYWAITING ON THE PART. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 3, 1999IL

WHEN CONSUMER MAKES A STOP AND THEN PROCEEDS CAR WOULD STALL IN THE MIDDLE OF TRAFFIC. CONSUMER TOOK CAR TO DEALER, AND THE DEALER SAID THAT HE DIDN'T SEE A PROBLEM IN HIS COMPUTER, AND THAT HE COULD NOT FIX IT UNLESS IT WAS IN THE COMPUTER. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 2, 1999MD

VEHICLE HAS HEAVY GAS FUMES AFTER FILLING UP. LEAKS AROUND WHERE GAS TANK AND SEAL COLLAR MEET. DEALER CONTACTED AND REPLACED TANK, GAS LEAK AND FUMES NO LONGER EXIST. *ML

Visibility › Windshield Wiper/Washer
Filed Sep 2, 1999TX

WINDSHIELD WIPERS COME ON PERIODICALLY WITHOUT MANUAL OPERATION. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Trailer Hitches
Filed Aug 17, 1999IL

A FACTORY INSTALLED TRAILER HITCH NEARLY DETACHED FROM THE VEHICLE FRAME. 4 OF THE 6 BOLTS ATTACHING THE HITCH TO THE FRAME CAME LOOSE AND FELL OUT. THE 2 REMAINING BOLTS WERE EXTREMEMLY LOOSE.

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Aug 12, 1999FL

WIPERS COME ON INTERMITTENTLY DEALER HAS REPLACED MULTIFUNCTION SWITCH WHICH WORKED FOR ABOUT A MONTH AND NOW IT IS MALFUNCTIONING AGAIN. DEALER WILL NOT DO ANYTHING ELSE SINCE THEY CANNOT GET THE WIPERS TO MALFUNCTION. MY CONCERN IS FIRE SINCE THIS IS IN THE WIRING IT IS POSSIBLE THAT THE CAR MIGHT SET ON FIRE. DEALER SEES NO CONCERN EVEN WITH THE OTHER LINCOLN RECALLS DUE TO FIRE.

Seat Belts › Front › Buckle Assembly
Filed Jul 28, 1999TX

WHEN LEAVING WORK ON EVENING OF 07-08-99, ATTEMPTED TO PLACE SEATBELT INTO LATCH AND LATCH FAILED TO WORK. I WAS CONCERNED THAT IF I HAD BEEN INVOLVED IN AN ACCIDENT I COULD HAVE POSSIBLY BEEN EJECTED FROM MY VEHICLE. INCIDENTLY, IN 1997, I WAS INVOLVED IN A CAR ACCIDENT AND THE PERSON DRIVING THE OTHER VEHICLE WAS NOT WEARING A SEATBELT AND WAS EJECTED AND KILLED. I RUN HIGH ANXIETY LEVELS CONCERNING WEARING SEATBELTS. I FEEL THAT MY SAFETY AND MY FAMILIES SAFETY IS AT HAND AND THIS PROBLEM COULD HAPPEN AGAIN.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jul 26, 1999UT

CONSUMER RECEIVED RECALL NOTICE 99S12 DUE TO INSUFFICIENT CLAMPING ACTION OF THE WHEEL LUGS ON THE CHROME STEEL WHEELS. HOWEVER, CONSUMER WAS DENIED REPAIRS FROM DEALER. *YC

Visibility › Windshield Wiper/Washer
Filed Jul 23, 1999WA

WINDSHIELD WIPERS COME ON WITHOUT APPLICATION. DEALER CAN'T FIND REASON FOR DEFECT. *AK

Visibility › Windshield Wiper/Washer
Filed Jul 23, 1999WA

FRONT WIPERS COME ON AT ANY TIME. DEALER HAS BEEN INFORMED BY MANUFACTURER THAT THEY ARE AWARE OF PROBLEM AND THE MANUFACTURER HAS DIRECTED DEALERS NOT TO WORK ON PROBLEM UNTIL A FIX HAS BEEN IDENTIFIED. I WAS BLINDED BY SMEARED BUGS & DUST AT NIGHT LEADING ME TO HAVE TO STOP ON THE FREEWAY AT NIGHT TO CLEAN.

Service Brakes, Hydraulic › Foundation Components
Filed Jun 22, 1999NY

VEHICLE EXPERIENCED THREE ACCIDENTS, DUE TO BRAKE FAILURE, RESULTING IN EXTENDED STOPPING DISTANCE. *YC

Latches/Locks/Linkages › Doors › Latch
Filed Jun 9, 1999VA

LITTLE KNOB THAT MANUALLY LOCKS THE DOOR IS SO FAR DOWN INSIDE THE DOOR THAT CONSUMER HAS TO USE TWO FINGERS TO GET THE LOCKS UP. *AK

Wheels
Filed Apr 27, 1999CA

LEFT REAR WHEEL,RIM, AND TIRE DISENGAGED FROM CAR WHILE CAR WAS TRAVELING AT A SPEED OF 65 MPH. NO WORK WAS DONE ON THIS VEHICLE SINCE THE PDI (PREDELIVERY INSPECTION) AT THE DEALERSHIP. WE WANT TO KNOW THE CAUSE OF THE WHEEL DISENGAGING AND WHAT WOULD PREVENT IT FROM HAPPENING AGAIN. THE 1998 NAVIGATOR HAD A RECALL FOR BAD LUG NUTS. DO THE 1999'S HAVE THE SAME PROBLEM?

Visibility › Defroster/Defogger/Hvac System
Filed Mar 6, 1999MA

ON JANUARY 15, 1999 WE HAD A SNOW STORM IN BOSTON WITH AN OUTSIDE TEMP OF 5 DEGREES. WE WERE 4 PEOPLE IN NAVIGATOR TRAVELING ON HIGHWAY AT SPEEDS OF 25 - 35 MPH AND TO MY ABSOLUTE DISMAY FOUND OUT THAT THE WINDSHIELD KEPT FREEZING IN MY LINE OF VISION / FULL DEFROST & FAN SPEED. THEN ALL SIDE WINDOWS ICED UP & WE COULD NOT SEE OUTSIDE @ ALL. I HAVE SUBMITTED A LETTER TO THE PRES. OF FORD'S LINCOLN MERCURY DIVISION & HAVE NOT HEARD FROM ANYONE. THE DEALER TRIED RECTIFYING IT.

Seats
Filed Feb 26, 1999NY

A REAR SEATED PASSENGER IN MY LINCOLN NAVIGATOR IS UNABLE TO PHYSICALLY REACH THE RELEASE LEVER IN ORDER TO EXIT THE VEHICLE. ANOTHER PERSON MUST FIRST RELEASE THE SEAT IN FRONT TO EXIT. AS A FATHER AND A PHYSICIAN, THIS IS A VERY SCARY SITUATION. IN AN EMERGENCY, THAT REAR PASSENGER WILL BE TRAPPED BACK THERE. I WAS SO CONCERNED ABOUT THIS THAT I REMOVED THE CONSOLE PRESENT BETWEEN THE "CAPTAIN CHAIR" IN THIS OEM CONFIGURATION. NOW MY KIDS EASILY WALK OUT. I RECEIVED NO HELP FROM THE COMPANY IN HOW TO DO THIS AND HAVE NOT HEARD FROM THEIR ENGINEERS REGARDING THIS EASILY REMEDIED PROBLEM. THE SIMPLE FIX IS TO REPOSITION THE RELEASE LEVER IN A PHYSICALLY APPROPRIATE LOCATION. WE DO LOVE THE CAR OTHERWISE. PLEASE RESPOND.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 25, 1999MD

THE REAR LEFT WHEEL HAD SEPARATED FROM VEHICLE WHILE DRIVING 35MPH. THERE WAS NO WARNING. THIS WOULD HAPPEN. HAD HEARD A CLICKING NOISE & NOTICED THE TIRE ROLLING PASSED. MECHANIC WAS SENT TO PICK UP VEHICLE & THE TIRE. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jan 27, 1999MD

LEFT REAR DRIVER'S SIDE LUGS: NUTS CAME OFF, TIRE WENT ROLLING. DEALER CONTACTED, AND REPAIRED BY INSTALLING ANTI-LOCK NUTS ON EACH WHEEL. INCIDENT OCCURRED AGAIN. DEALER CONTACTED SECOND TIME AND REFUSED SERVICE TO REMEDY THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

Tires2 injured
Filed Jan 19, 1999MD

ON JANUARY 11, 1999 MY HUSBAND AND MYSELF HAD PULLED OFF THE LOT OF THE DEALERSHIP WHEN WE CAME TO THE RED LIGHT ABOUT 100 FEET AWAY FROM THE DEALERSHIP . WHEN THE LIGHT TURNED GREEN AND WE PROCEED THRU THE LIGHT THE LEFT REAR SIDE OF THE VEHICLE WENT BOMB AND THE TIRE ROLLED DOWN THE STREET BESIDE US.

Air Bags › FrontalCrash1 killed
Filed Oct 28, 1998IL

CONSUMER WAS INVOLVED 20 MPH FRONTAL COLLISION HITTING A TREE IN WHICH THE DRIVER'S PASSENGER'S AIR BAGS DID NOT DEPLOY. DRIVER DIED IN THE CRASH. (STATE OF ILLINOS TRAFFIC CRASH REPORT). *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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