Page 2 of 2 · complaints 51–64 of 64

2016 Lincoln MKZ complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Nov 18, 201960,000 milesMN

HEATED SEAT MODULE PROGRAMMING PUT OUT TOO MUCH CURRENT AND MELTED WIRING HARNESS UNDER THE SEAT. LUCKILY IT DIDN'T START A FIRE. THE CALIBRATION FIRMWARE HAS AN UPDATE TO FIX THIS PROBLEM, BUT I WAS UNAWARE BECAUSE THERE IS NO RECALL OR SERVICE WARNING. IF THEY HAVE A FIX FOR IT, WHY NOT NOTIFY FOLKS. THE VEHICLE WAS IN MOTION WHEN I SMELLED BURNING. A VIDEO FROM THE DEALER CAN BE SEEN HERE: HTTPS://YOUTU.BE/1AVTHV3T_XG

Air BagsCrash3 injured
Filed May 22, 201930,006 milesFL

A VEHICLE STOPPED SUDDENLY IN FRONT OF ME BECAUSE A CAR DID THE SAME IN FRONT OF THEM. I BRAKED SUDDENLY BUT IT FELT LIKE MY VEHICLE WAS BEING PUSHED FROM BEHIND, MY STEERING WHEEL AIR BAGS DEPLOYED SO DID THE SIDES. THE AIR BAGS DEPLOYED BEFORE THE IMPACT BLINDING ME AS I REAR ENDED THE CAR IN FRONT. I SUFFERED BURNS, BRUISES, NECK INJURIES AND LOWER BACK PAIN. I WAS DRIVING NO MORE THAN 25-30 MILES PER HOUR. MY CAR WAS A TOTAL LOST AND I HAD OWNED IT FOR LESS THAN A YEAR.

Air Bags
Filed Apr 27, 201932,400 milesCA

TAKATA RECALL

Air Bags
Filed Apr 27, 201932,400 milesCA

TAKATA RECALL

Air Bags
Filed Mar 5, 2019KS

ON 05/17/2018 THE CONSUMER STATED PROBLEM WITH ATTEMPTS WERE MADE TO REPLACE THE AIRBAGS. *BF *TR

Air BagsCrash1 injured
Filed Oct 29, 2018CA

MY AIRBAGS DIDN'T DEPLOY RESULTING IN ME HAVING LIFE-LONG INJURIES. I HAD A CAR ACCIDENT IN AUGUST 31ST, 2017. I T-BONED A VEHICLE THAT CAME OUT OF A PARKING LOT ILLEGALLY RESULTING IN THE ACCIDENT. MY AIRBAGS DIDN'T DEPLOY. IF THEY HAD I WOULD NOT HAVE SUSTAINED THE INJURIES THAT I DID. IT WAS OVER $17,000 WORTH OF DAMAGE TO MY VEHICLE.

Air Bags
Filed Oct 27, 201821,000 milesDE

NO RECALLS NOTICED ON THIS AUTO. NO AIRBAG ISSUES AS YET AM I ELIGIBLE TO JOIN THE CLASS ACTION SETTLEMENT. IS THERE A FORM I MUST FILL OUT? 2016 LINCOLN MKZ VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Apr 2, 2018GA

TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALLAN VIGIL FORD AT 673-364-3673 (LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash1 injured
Filed Nov 13, 20179,000 milesMD

TL* THE CONTACT OWNED A 2016 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE DEALER WAS CONTACTED (SHERWOOD AUTOMOTIVE, SALISBURY, MD, 410-548-46), BUT DID NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A TAKATA SETTLEMENT NOTICE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

Air Bags
Filed Nov 1, 2017TX

TAKATA RECALL-NEED TO REPLACE AIR BAGS BUT NO COMMUNICATION FROM DEALER

Air Bags
Filed Mar 10, 2017MA

SAFETY RECALL NOT COMPLETED I FEAR I WILL GET INTO A CRASH AND BE KILLED FROM FLYING METAL FROM AIR BAG. WHAT IS GOING ON? WHY IS THIS NOT TAKEN CARE OF?

Engine
Filed Aug 5, 20167,000 milesMI

WHILE TRAVELING ON THE THE HIGHWAY THE ENGINE WENT TO LOW IDLE. THE PLACES THE OPERATOR IN A VERY PRECARIOUS SITUATION WHEN TRYING TO NAVIGATE THE CAR TO TO THE SHOULDER OF THE ROAD. AT ISSUE WAS THE THROTTLE BODY. FORD AND LINCOLN SEEM TO KNOW THAT THERE IS AN ISSUE. THERE SHOULD BE A SERVICE BULLETIN OR A RECALL FOR THE ISSUE. FORD HAS NOTHING UP ON THEIR WEB SITE.

Electrical System
Filed Jul 17, 201611,000 milesCA

WHILE I WAS DRIVING IN THE CARPOOL LANE GOING APPROXIMATELY 75-80 MPH IN THE EXPRESS LANE ON THE 405 FREEWAY IN THE CITY OF LOS ANGELES THE VEHICLE WENT INTO SUDDEN DE-EXCELERATION TO 20 MPH WITHOUT ANY WARNING. THE CAR SHOWED DEFAULT CODES AND NO MATTER WHAT I DID THE CAR WOULD NOT GO ANY FASTER THAN 20 MPH. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND CALLED FOR ROADSIDE ASSISTANCE.

Service BrakesCrash
Filed Jun 29, 201618,000 milesNV

TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED WITH THE BRAKE PEDAL DEPRESSED TO THE FLOOR, THE VEHICLE FAILED TO RESPOND. THE CONTACT CRASHED THE VEHICLE INTO A POLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH MOTION SENSORS TO STOP THE VEHICLE WHEN AN OBJECT WAS NEAR, BUT THEY FAILED TO OPERATE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Lincoln MKZ → · Every MKZ year → · How the figures are calculated →