Page 3 of 4 · complaints 101–150 of 170

2010 Lincoln MKZ complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Nov 28, 2017MN

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BLOOMINGTON LINCOLN, 1001 CLOVER DR, BLOOMINGTON, MN 55428) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *TT UPDATED 8/14/18*JB

Air Bags
Filed Nov 28, 2017TX

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST POINT LINCOLN OF HOUSTON, TEXAS (11666 KATY FREEWAY, 77043) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 20, 201785,000 milesKY

TAKATA RECALL

Air Bags
Filed Nov 16, 2017CA

TAKATA RECALL- RECEIVED LETTER FROM BIG VALLEY FORD AT 3282 AUTO CENTER IN 2016 SAYING THAT AIRBAG NEEDED REPLACEMENT AND THEY WOULD CONTACT US WHEN THEY HAD REPLACEMENT FOR THE AIRBAGS. TO DATE THEY HAVE NEVER CONTACTED US. RECEIVED A NOTICE ABOUT CHAPTER 11 CASE # 17-11375 CONCERNING AIRBAGS. LOOKED UP CAR INFORMATION ON NHTSA SITE AND CONFIRMED CAR HAD RECALL FOR AIRBAG. CALLED BIG VALLEY FORD IN STOCKTON CA. AT 1-800-871-8112 AND WAS TOLD THAT UNTIL SOMEONE TAKES OVER AIRBAG BUSINESS THEY HAVE NO AIRBAGS AVAILABLE TO REPLACE OUR CURRENT DEFECTIVE AIRBAG. THIS WAS LEFT ON OUR VOICE MESSAGE SYSTEM YESTERDAY 11/15/17 AT 4:27PM BY JACKIE AT BIG VALLEY FORD (209-870-4361). MY QUESTION IS WHAT DO WE DO NOW AND HOW DO WE GET THIS DANGEROUS DEFECT FIXED? APPARENTLY FORD DOESN'T PUT AIRBAGS IN THEIR CARS ANY MORE SINCE THEY HAVE NONE TO REPLACE THE ONE THEY CHOSE TO PUT IN THE CAR I DRIVE. HOPEFULLY WE WILL NEVER BE IN AN ACCIDENT WHERE THE KNOWN DEFECTIVE AIRBAG IS DEPLOYED.

Air Bags
Filed Nov 13, 2017MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 10, 2017DE

WAITING FOR RECALL OF DEFECTIVE AIRBAGS SINCE JULY 2014 AIRBAGS ARE NOT AVAILABLE AND HAVE NOT BEEN REPLACED.

Air Bags
Filed Nov 8, 201748,210 milesSC

TAKATA RECALL. PADDED DASHBOARD CONTAINING AIR BAG FAILED BY SPLITTING APART.

Air Bags
Filed Nov 7, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (999 SERRAMONTE BLVD, COLMA, CA 94014, (650) 763-2400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 6, 2017PA

"TAKATA RECALL"; ANY PASSENGERS OF THE THE VEHICLE ARE AT RISK.

Air Bags
Filed Oct 31, 2017IL

TAKATA RECALL RECEIVED NOTICE OF RECALL ON 05/31/2016 AND HAVE NO FURTHER NOTICE OF WHEN REPAIR WILL BE AVAILABLE. ON INTERNET LINCOLN ONLY SAYS "...YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE..." IT IS NOW 15 MONTHS SINCE RECALL NOTICE WAS RECEIVED. THESE REPLACEMENTS SHOULD BE REQUIRED TO BE AVAILABLE BEFORE ANY 2018 MODELS ARE FOR SALE!

Air Bags
Filed Oct 27, 2017MA

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO WEST LINCOLN MERCURY MAZDA OF SHREWSBURY, MASSACHUSETTS (940 BOSTON TURNPIKE 01545) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 26, 201742,356 milesTX

TAKATA RECALL - DEALER NEVER CONTACTED ME. WHEN I CALLED DEALER THEY TOLD ME REPLACEMENT AIRBAGS ARE UNAVAILABLE. THIS IS TOTAL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Air Bags
Filed Oct 26, 2017OK

CONTACTED DEALER: WILMES FORD IN ALTUS OKLAHOMA AND THEY STATED THEY ARE STILL WAITING FOR PARTS. HAS BEEN OVER 6 MONTH SINCE I CONTACTED THEM.

Air Bags
Filed Oct 24, 2017AL

TAKATA RECALL - RECEIVED SAFETY RECALL JULY 2016. CONTACTED DEALER AND WAS TOLD THAT PARTS WERE NOT AVAILABLE AT THAT TIME. DEALER SAID I WOULD BE NOTIFIED BY MAIL WHEN PARTS WERE AVAILABLE. I HAVE RECEIVED NO OTHER CORRESPONDENCE FROM THE DEALER. I WOULD LIKE TO GET THIS TAKEN CARE ASAP. PLEASE ADVISE.

Air Bags
Filed Oct 24, 2017NC

AIRBAG RECALL SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384

Air Bags
Filed Oct 23, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER (NORTH PARK LINCOLN, 9207 SAN PEDRO AVE, SAN ANTONIO, TX, 78216) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT ALSO INQUIRED ABOUT THE TK HOLDINGS CARD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 20, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TIDELANDS FORD LINCOLN, 9387 OCEAN HWY, PAWLEYS ISLAND, SC 29585 (843) 237-3673, EXT. 3673) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 19, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GERMAIN LINCOLN, 13303 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 649-3826) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 19, 2017FL

TAKATA RECALL: OVER A YEAR SINCE FIRST RECALL NOTICE DEALERS STILL DO NOT HAVE REPLACEMENT PARTS. SAFETY RECALL NOTICE # 16S26/ NHTSA RECALL # 16V-384

Air Bags
Filed Oct 19, 2017FL

TAKATA RECALL HAVE BEEN WAITING SINCE THE RECALL WAS ISSUED IN JUNE 2016 TO REPLACE THE AIRBAG, AND STILL THE REPLACEMENT IS NOT AVAILABLE, PUTTING ME IN RISK OF SERIOUS INJURY OR DEATH.

Air Bags
Filed Aug 30, 2017NC

RECALL 16S26 FOR MY VEHICLE STILL DOES NOT HAVE AN EXPECTED FIX DATE. PARTS ARE STILL NOT AVAILABLE. I NEED TO SELL MY VEHICLE AND THE APPRAISAL VALUE HAD BEEN DROPPED BY $2000 DUE TO DEALERS NOT HAVING PARTS TO FIX THEM. THEY DO NOT REALLY WANT TO TAKE THEM IN TRADE SINCE THEY CAN NOT SELL A RELIABLE VEHICLE.

Air Bags
Filed Aug 30, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FORD OF PORT RICHEY LOCATED AT 10715 US-19, PORT RICHEY, FL 34668; (727) 868-9545 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 27, 2017TX

TAKATA RECALL: I WANT TO PURCHASE A NEW CAR BUT BECAUSE THIS RECALL IS LISTED ON IT FOR SO LONG A PERIOD NOW, NO DEALERSHIP IS WILLING TO OFFER ME ANY AMOUNT CLOSE TO WHAT MY CAR WOULD BE VALUED OTHERWISE AS A TRADE-IN. THERE IS SOMETHING VERY WRONG WITH THE FACT THAT I AM BEING SEVERELY FINANCIALLY PUNISHED BECAUSE OF THIS RECALL. WE ARE TALKING MANY THOUSANDS OF DOLLARS HERE. I VERY MUCH WANT TO KNOW MY LEGAL RIGHTS IN THIS MATTER. I ALSO BELIEVE THAT DEALERS ARE PURPOSELY USING THIS AS A WAY TO PRESSURE POTENTIAL BUYERS LIKE MYSELF INTO DUMPING THEIR VEHICLES BECAUSE THEY FEEL HELPLESS IN THIS SITUATION. I ANXIOUSLY AWAIT A REPLY AND A SOLUTION TO THIS AS SOON AS POSSIBLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Aug 15, 2017NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO DEALERS WERE CONTACTED: (GENE MESSER LINCOLN IN LUBBOCK, TX AND PERMIAN FORD LINCOLN IN HUBBS, NM). BOTH DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 11, 2017AR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER FORD BORDER STORE (LOCATED AT 92 ROUTE OO, JANE, MO 64856, PHONE: 417-726-4650) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 3, 2017CA

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH THE FORD DEALER (PALM SPRINGS MOTORS, 69200 HIGHWAY 111 CATHEDRAL CITY, CA, 92234 PHONE: 760-328-2102) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 24, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 10, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (FAIRWAY FORD LINCOLN OF GREENVILLE 2323 LAURENS RD, GREENVILLE, SC, 29607) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting
Filed Jun 26, 2017SC

RIGHT SIDE BRAKE LIGHT HAS FAILED.

Air Bags
Filed Jun 12, 2017IN

MY CAR IS ON RECALL FOR FAULTY AIR BAG ON PASSENGER SIDE OF CAR. I RECEIVED A LETTER TELLING ME I WOULD BE NOTIFIED OF WHEN AND WHERE TO GO FOR REPLACEMENT. THAT HAS BEEN OVER A YEAR NOW AND I'M STILL WAITING. I WORRY ABOUT THIS PROBLEM EVERY TIME I RIDE IN MY CAR. PLEASE ADVISE---

Air Bags
Filed May 1, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER WAS CONTACTED IMMEDIATELY AND THE MECHANIC ADVISED THE CONTACT NOT TO CALL UNTIL THE MANUFACTURER SENT A SECOND RECALL NOTICE. THE CONTACT RECEIVED SEVERAL RECALL NOTIFICATION LETTERS, BUT THE PARTS HAD NOT YET BEEN SUPPLIED FROM THE MANUFACTURER TO THE DEALER FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Apr 2, 2017NJ

(1) DRIVER REAR CIRCUITBOARD LIGHTS ARE NOT ILLUMINATED,THE FIRST ROW,AND SECOND ROW..400 TO 500.00 REPAIR BECAUSE OF DEFECTIVE LIGHTING.. (2) DRIVER SIDE FRONT WINDOW ARE NO LONGER AUTOMATIC UP OR DOWN..HAVE TO KEEP THE POWER WINDOW BUTTON DEPRESSED,FOR OPERATION OF THIS WINDOW.. STARTED WITH THESE PROBLEMS ALMOST SIMULTANEOUSLY 4/5 MONTHS OR SO AGO..

Service Brakes
Filed Mar 28, 2017115,000 milesNC

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND IT FELT STIFF CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE CONTACT ALSO MENTIONED THERE WAS A HISSING NOISE EMITTING FROM BEHIND THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A BOTH A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BOTH TIMES THAT THE POWER BRAKE BOOSTER HAD FAILED AND NEEDED TO BE REPLACED. THEY ALSO STATED THAT THE MASTER CYLINDER ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Air Bags
Filed Mar 22, 2017FL

TAKATA RECALL - STILL WAITING SINCE JULY, 2016 FOR BOTH OUR MERCURY MILAN AND LINCOLN MKZ TO HAVE NEW PASSENGER FRONTAL AIR BAGS REPLACED. CONCERNED ABOUT PASSENGER SAFETY SINCE FORD HAS DISCONNECTED THEM!!! HOW LONG MUST WE WAIT FOR THIS TO BE CORRECTED???

Air Bags
Filed Mar 1, 2017AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 22, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 15, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility/Wiper
Filed Feb 2, 201791,000 milesWV

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE REAR SCREEN WINDOW SHADE WOULD NOT GO BACK DOWN WHEN PROMPTED. THE CONTACT STATED THAT THE SCREEN OBSTRUCTED THE REARVIEW VISION OF THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Jan 6, 2017100,000 milesIL

BRAKES WERE INTERMITTENTLY FAILING TO WORK. WHEN THEY MOST OFTEN FAILED WAS AFTER HITTING A POT HOLE OR SMALL BUMP IN THE ROAD APPROACHING A SITUATION TO STOP WITH THE FOOT ON THE BRAKE PEDAL. THE ABS SYSTEM WOULD KICK IN AND THE BRAKE PEDAL WOULD GO TO THE FLOOR LOSING PRESSURE AND BRAKING. I HAVE HAD SEVERAL NEAR MISS ACCIDENTS AND HAVE BLOWN STOP SIGNS AND RED LIGHTS BECAUSE OF THIS ISSUE. HAD IT IN THE SHOP SEVERAL TIMES TO HAVE IT CHECKED OUT. WHAT I HAD REPLACED WAS THE HYDRAULIC CONTROL ASSEMBY FOR THE ABS SYSTEM. A VALVE WAS STICKING IN THE MODULE THAT CAUSED THIS TO HAPPEN. I HAVE KEPT THE PART. I HAVE TRIED TO CONTACT FORD TO NO AVAIL.

Fuel/Propulsion System
Filed Oct 20, 2016122,000 milesMA

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE LEAKED FUEL AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 22, 201698,000 milesNY

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Air BagsCrash1 injured
Filed Mar 24, 201643,000 milesLA

TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE PULLING OFF FROM A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT HAND THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNKYARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Air BagsCrash1 injured
Filed Feb 24, 201663,000 milesNV

MY 2010 LINCOLN MKZ CAR WAS STRUCK DIRECTLY ON THE DRIVERS DOOR ON DECEMBER 29, 2014 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER BEING BADLY INJURED. THIS ACCIDENT OCCURRED ON A CITY INTERSECTION WHERE THE OTHER DRIVER RAN A RED LIGHT.

Service BrakesCrash
Filed Jan 28, 201627,000 milesWV

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT PROCEEDED TO MAKE A RIGHT TURN AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE BRAKES WHERE DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 03/16/16*LJ *JS

Structure › Body1 injured
Filed Jan 13, 201664,000 milesCO

INTERIOR DOOR GRAB HANDLE CHROME TRIM FLAKES ON THE REAR EDGE CAUSING CUTS TO FINGERS WHEN PULLING DOOR CLOSED.

Structure › Body
Filed Oct 6, 201555,109 milesSC

ELECTRONIC DOOR LOCK/RELEASE SWITCH FAILED, TRAPPING ME IN DRIVERS SEAT. UNABLE TO EXIT VEHICLE EXCEPT BY CRAWLING OVER CONSOLE. ONCE EXITED FROM VEHICLE, WAS UNABLE TO LOCK AND SECURE VEHICLE. PROBLEM WAS WITH DRIVERS SIDE (MASTER) DOOR LOCK AND RELEASE SYSTEM. OCCURRED WHEN VEHICLE WAS PARKED, ENGINE OFF, AND ATTEMPTING TO EXIT VEHICLE NORMALLY.

Unknown or Other
Filed Jun 23, 201515,000 milesFL

ALTHOUGH THE VEHICLE HAD ONLY 15,000 MILES ON IT, THE DEALER REPORTED TO ME THAT A TIRE REPLACEMENT WAS RECOMMENDED THESE WERE ORIGINAL EQUIPMENT MICHELIN TIRES..AFTER INSPECTION, MICHELIN AGREED TO REPLACE TIRES FOR A FEE OF $100 PER TIRE.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 22, 2015117,000 milesTX

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO RELATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 117,000.

Seat Belts
Filed Jun 4, 201548,550 milesSC

PASSENGER SIDE SEAT BELT WILL NOT RETRACT TO SECURE POSITION. POSSIBLY DEACTIVATING PASSENGER SIDE AIR BAG.

Structure › Body › Door
Filed May 14, 201540,000 milesFL

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT LOWERED THE DRIVER SIDE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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