2016 Lincoln MKX complaints

My Car has swollen lug nuts . I was informed of this by a Dealer who refused to remove the nuts to rotate the tires . I expressed a concern that I had a flat would the lug wrench remove nuts . I was told probably not. I travel long distances . This possibly means I could be stranded for an extended time due to a known fact. I have replaced the nuts but believe I should have been notified earlier by Lincoln .

I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.

The contact owns a 2016 Lincoln MKX. The contact stated that on several occasions while driving at undisclosed speeds, the contact heard an abnormal sound coming from the hood of the vehicle. The contact stated that at start-up there was an abnormal sound coming the hood of the vehicle. The check engine warning light and the tire pressure warning light illuminated. The contact then stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle decelerated to approximately 25 MPH and went into LIMP Mode. The vehicle was taken to the dealer where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was provided a case number. No further assistance was provided. The failure mileage was approximately 134,000.

Engine shutoff suddenly while driving, mainly on freeways & roads that have long downhills, while foot is off the gas pedal. But it happens on flat roads also. The stability control lights comes on, & I have to pull over with residual speed put suv in park, turn engine button off & wait for seat to return to neutral position then restart. This had happened at least 12 times & mostly in dry conditions while driving straight with no lane changes. Dealer could not duplicate & find the problem, visited them 4 times so far. Otherwise it will not start the engine.

Had to replace all lug nuts. They were destroyed when the tire was changed. The mechanic showed me that the lug nut was swollen.

In 2019 the rear liftgate on my 2016 Lincoln MKX would open correctly and then immediately start automatically closing causing whomever was standing at the rear of the vehicle to abruptly jump out of the way of the closing hatch to avoid serious injury. I am a 73 year old woman and my husband is 75. If we were unable to get out of the way of this malfunctioning closing hatch, this could result in serious injury or death. This issue was repaired under warranty by the dealer on December 19, 2019. Yesterday on April 28, 2023, this malfunctioning rear hatch issue started again almost caused serious injury to my young niece.

I placed my foot on the Brake to release the Emergency brake. I heard a pop. The brake pedal immediately went to car floor. I didn’t know what it was initially but quickly realized something was wrong with my brakes when I was on the highway. When I tried to brake the pedal went to the floor and the car did not slow properly. I made it to the subdivision entrance when the low brake fluid indicator light came on. I made it home safely. When I stopped, smelled an odor (I was told it was likely brake fluid). I had it towed to the dealership. It was diagnosed the day after, informing me brake line had broke. I asked what was the cause and possibly wear and tear? He informed a weak spot in the line. I called Lincoln customer relations bc it’s a safety issue whether it is a new or old car under warranty to address my concerns. They explained I would have to pay since a warranty was not in place. As a customer, my car is under 100, 000 miles and I service it routinely. I am more concerned of this being an issue with safety than a warranty being in place. My son or myself could have been in a bad accident sustaining serious injuries with no brakes. The Lincoln rep implied my car was old, which is an insult. It’s only 7 years old. My 22 year old Toyota is still working and the brake line has never broke. I was informed by the service tech it is unusual to see this occur in the back brakes. The brake line/hose broke and the brake fluid leaked out. In my opinion, it’s a defect, durabili

The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It’s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently k

Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.

The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.

The contact owns a 2016 Lincoln MKX. The contact stated that while driving at various speeds with her seat belt fastened, the front driver’s side seat belt loosened upon movement in the seat, without warning. The contact also stated that the seat belt failed to retract while attempting to unbuckle the seat belt. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.

In early September the vehicle was completely without electrical power. My husband was able to jump start the car. We bought a new battery from AutoZone and it was installed by their technician. September 22, 2022 the same issue occurred and the car had to be jump started. I took the vehicle to the dealership who was able to find no cause of the failure. There were no warning lamps, messages or other symptoms (no difficulty starting etc.) Based on other accounts this appears to be associated with NHTSA Campaign # 19V809000 - Electrical System. The dealership did not charge me for anything related to this failure as they could not recreate it.

The contact owns a 2016 Lincoln MKX. The contact stated that the vehicle failed to start after several attempts. The contact's husband replaced the battery, and the vehicle restarted; however, the failure reoccurred twice. The contact stated that the vehicle would not start. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 19V809000 (Electrical System). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.

Brought vehicle into the dealer for tire rotation service. They said they could not take my wheels off the car because the lug nuts have become swollen. This is a common condition where the chromed metal lug nut covers become separated from the lug nuts and expand such that the lug nut socket no longer fits. This means that I can't remove a wheel to fix a flat on the road which become a real hazard.

The contact owns a 2016 Lincoln MKX. The contact stated while driving approximately 65 MPH, the vehicle stalled without warning. The contact stated complete failure warning message was displayed. The contact was able to pull over and restart the vehicle and functionality was returned. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 43,700.

While driving, there is an electrical issue that is causing warning alarms to go off for hill-descend control, advance-trac traction control, etc. During this time, there is also a complete loss of power steering and making the vehicle almost impossible to turn. The first incident happened on November 26, 2021 around 7pm were I was able to stop prior to hitting a building. I shut the vehicle off and back on again and the power steering was now working. I was unable to get Lincoln to tow the vehicle because it was "too far" from the roadside tow drivers service area. On the same day, I drove it the rest of the way home but upon exciting the highway around 7:30pm, the power steering again went out and I was able to stop the vehicle prior to going into the ditch next to the road. I had it towed to a Lincoln dealer in Wixom, Michigan but over the weekend could not locate the vehicle and at that point I was talking to an Advisor with Lincoln. They told her it would be at least 5 weeks before they could even look at the vehicle so per her recommendation, it was towed to Lafontaine Lincoln in Flushing, Michigan. It was in the shop until Wednesday, December 15th. I was informed they changed out the steering rack and pinion but was given no paperwork because they told me it was all covered under warranty. On December 21, 2021 while driving on Linden Road in Fenton, Michigan, it did the same thing with my wife driving and resulted in a compete loss of power steering and she went into t

The contact owns a 2016 Lincoln MKX. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer informed the contact that the lug nuts needed to be replaced due to the lug nut edges being rounded. The vehicle was not repaired. The contact had safety concerns if the vehicle had a flat tire in a rural area or in cold weather conditions where the lug nuts could not be removed with a lug wrench to replace a flat tire. The manufacturer was made aware of the failure. The failure mileage was 20,963.

Brake pedal went to the floor causing crash. Inspected by the insurance company. No warning lamps came on

The contact owns a 2016 Lincoln MKX. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic who replaced the battery and indicated that the gear selector indicator on the gauge cluster and shifter buttons remained illuminated while the vehicle was off causing the battery to drain. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 85,000.

The contact owns a 2016 Lincoln MKX. The contact stated that while entering the vehicle and adjusting the seat adjuster switch, the seat failed to move forward. The contact restarted the vehicle and depressed the seat adjuster button and the seat moved forward but failed to stop. The contact moved forward into the steering wheel and squeezed his leg under the steering wheel. The contact turned off the vehicle for the seat to stop moving. The contact exited the vehicle however, the failure persisted. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.

Have a recall for the emergency brake light coming on due to possible brake line rupture. I took it into the dealership and they told me I needed a battery and the light would go out!!! While the light is still on after 2weeks leaving the dealership. I had an appointment for them to fix the issue with an service loaner to be giving them I was called a day before and they told me a vehicle would not be available cause customers cars had been damaged! Now what do that have to do with an safety issue regarding brakes that may cause me and my family to be in an accident? They have not contacted me other than to tell me my extended warranty will pay for it! That means I have to pay a deductible which I had already given $200 previous for that issue and it wasn’t solved.

The contact owns a 2016 Lincoln MKX. The contact initially received notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact recently received a recall letter that informed him that parts were available. The dealer had been notified about the recall however, the contact was informed that parts were still unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

2016 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-469. THE CONSUMER STATED MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THE PARTS WERE NOT YET AVAILABLE.

TL* THE CONTACT OWNED A 2016 LINCOLN MKX. THE CONTACT STATED WHILE COMING OUT OF A STANDSTILL, THE VEHICLE STATED "A TRAIN MAINTENANCE NEEDED" WARNING LIGHT WAS ILLUMINATED. SHORTLY AFTERWARDS SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT ON FIRE. FIRE MARSHALS WERE CALLED TO SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT, WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF FAILURE AND THEY APOLOGIZED TO CONTACT FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600. *DT

TRIED TO CONTACT BOTH THE DEALER AND FORD, NO RESPONSE. WAS LAST NOVEMBER WHEN THE RECALL WAS ANNOUNCED, WHY ARE THEY DRAGGING THEIR FEET?

FRONT RIGHT BRAKE HOSE SUDDENLY RUPTURED

ENTERING FREEWAY AND CAR STOPPED ACCELERATING. ENGINE WAS ON BUT WOULD NOT RESPOND TO THE GAS PEDDLE. COASTED TO SIDE OF ROAD AND ENGINE STILL ON BUT NO RESPONSE TO GAS PEDDLE. TURNED CAR OFF AND RESTARTED AND IT RAN NORMALLY. COULD HAVE BEEN A GREAT DANGER IF THERE HAD BEEN HEAVY TRAFFIC.

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TURN SIGNAL LAMP WAS INOPERABLE. THE VEHICLE WAS TAKEN TO TAYLOR MTR CO-WAYNESVILLE (524 RUSS AVE, WAYNESVILLE, NC 28786) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MOISTURE ENTERED THE HEADLAMP HOUSING CAUSING DAMAGE TO THE BULB AND TURN SIGNAL LAMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UNREASONABLE AMOUNT OF TIME FOR A MANUFACTURER RECALL REPAIR. GIVEN THE SEVERITY OF THIS RECALL FOR THE FRONT BRAKE FLEX LINES THE AMOUNT OF TIME FROM NOTIFICATION TO CURRENT DATE WITH NO REPLACEMENT PARTS AVAILABLE WHICH IS STILL ON GOING. AS SENIORS WE FEEL THAT OUR CAR IS VERY UNSAFE TO DRIVE AS WE HAVE BEEN TOLD WE MAY NOT BE ABLE TO STOP THE VEHICLE WITHOUT WARNING.

I HAVE NOTICED EXHAUST FUMES IN THE CABIN WHEN DRIVING. I DRIVE BOTH HIGHWAY AND CITY, BUT IT IS WORSE ON THE HIGHWAY. I STARTED FEELING TIRES AND FOGGY HEADED EVERY TIME I DROVE. I TRIED RECYCLING AIR AND OPEN AIR BOTH BUT DIDN'T SEEM TO HELP. I WENT TO THE DEALERSHIP FOR OIL CHANGE AND TOLD THEM ABOUT THE PROBLEM. SERVICE CONCIERGE SAID THEY HAD ANOTHER 2016 MKX IN AT THAT TIME WITH THE SAME PROBLEM. I WAS TOLD THEY COULDN'T LOOK AT MY VEHICLE FOR OVER TWO WEEKS AND WOULDN'T HAVE A LOANER CAR UNTIL THEN. I TOLD THEM I WAS CONCERNED ABOUT DRIVING WITH THE PROBLEM AND WAS OFFERED TWO OPTIONS... LEAVE IT THERE UNTIL THEY COULD LOOK AT IT, WITH NO LOANER CAR, OR FOR TIMES SAKE TAKE IT TO ANOTHER DEALERSHIP. THIS IS UNACCEPTABLE AND A LIABILITY IN MY OPINION.

RECALL ISSUED IN AUGUST OF 2020. I HAVE CALLED MONTHLY TO GET OBTAIN AN UPDATE FOR THE AVAILABILITY OF PART NEEDED TO REPAIR MY VEHICLES BRAKES, AND MY DEALERSHIP KEEPS PUSHING THE DATE OF AVAILABILITY BACK. THE DEALERSHIP STATES THAT THE MANUFACTURER IS NOT PROVIDING A DATE WHEN THE PART WILL BE AVAILABLE. MY DEALERSHIP IS INSTRUCTED ME TO CHECK MY VEHICLE 'DAILY FOR BRAKE FLUID LEAKS," THIS IS UNACCEPTABLE. I PURCHASED A "NEW" CAR IN 2016, "NOT A USED CAR," AND I SHOULD NOT HAVE TO "CHECK MY CAR DAILY" FOR A LEAK IN MY BRAKE FLUID. LINCOLN HAS HAD ALMOST SIX MONTHS TO OBTAIN AND START REPAIRS OF THIS RECALL AND HAS FAILED TO INITIATE THE REPAIR. AS A US CONSUMER I SHOULD NOT HAVE TO DRIVE MY VEHICLE WITH THE FEAR THAT MY BRAKES MAY GO OUT, OR FAIL TO STOP TIMELY EVERY TIME I DRIVE. THIS IS NOT A DOOR HANDLE THAT IS LOOSE, THIS IS MY BRAKES, ON MY CAR. PLEASE HELP! LINCOLN NEEDS TO BE HELD RESPONSIBLE AND START PROVIDING THE REPAIRS THAT CONSUMERS NEED IN ORDER TO OPERATE A SAFE VEHICLE. THANK YOU.

YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT'S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION.

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTHING HAPPENED YET ...TRYING TO SALE THE UNIT BUT CANT BECAUSE THE RECALL HAS NO FIX YET

THE BATTERY WILL DISCHARGE AFTER THREE TO FIVE DAYS WITHOUT STARTING. THE DEALER HAS BEEN UNABLE TO LOCATE THE BATTERY DRAW AFTER SEVERAL VISITS. THE BATTERY WAS REPLACED ON THE FIRST VISIT TO THE DEALER SERVICE DEPARTMENT BUT DID NOT RESOLVE THIS ISSUE.

I'M NOT SURE IF THIS IS CONSIDERED A DESIGN FLAW, BUT I DO CONSIDER THIS A SAFETY ISSUE. WHILE DRIVING, I HAVE REACHED OVER TO PRESS THE BUTTON TO TURN ON MY RADIO AND MY CAR HAS TURNED OFF AND I HAVE TO COME/ROLL TO A COMPLETE STOP TO RESTART THE CAR. AFTER THIS HAPPENED A FEW TIMES, I REALIZED I WAS PRESSING THE BUTTON LOCATED NEXT TO THE RADIO BUTTON. THE BUTTON I WAS PRESSING WAS THE START/STOP BUTTON. LUCKILY I HAVE DONE THIS WHILE DRIVING AROUND MY SMALL TOWN, BUT IT WOULD CAUSE AN ACCIDENT IF THIS HAPPENED ON A 4-8 LANE HIGHWAY. IN ORDER TO MAKE SURE THIS DOES NOT HAPPEN AGAIN, NOW I CONSCIOUSLY LOOK OVER BEFORE I TURN ON MY RADIO WHICH MEANS I TAKE MY EYES OFF THE ROAD FOR A FEW SECONDS. I WISH I COULD HAVE BEEN AWARE OF THIS WHEN I BOUGHT CAR TO AVOID THIS EVER HAPPENING. I AM PROVIDING A PICTURE TO SHOW THE SETUP OF THE BUTTONS. THIS OCCURRED AFTER I PURCHASED MY VEHICLE IN 2017, BUT I HAPPENED UPON THIS WEBSITE AND FELT THIS WARRANTED A COMPLAINT.

BREAK FLUID COMPLETELY GONE ALL OF A SUDDEN AND BREAKS NOT FUNCTIONING. THE BREAK WENT ALL THE WAY IN WITH OUT ANY RESISTANCE WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOWLING GREEN LINCOLN AUTO SALES (1079 N MAIN ST, BOWLING GREEN, OH 43402) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATES THAT REPAIRS FOR THE RECALL HAVE BEEN COMPLETED. *DL

WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.

TL* THE CONTACT OWNS 2016 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE LIFTGATE INADVERTENTLY CLOSED TRAPPING HER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE AND OTHERS WERE ABLE TO ASSIST HER. HOWEVER, THIS TIME SHE WAS BY HERSELF AND WHEN THE LIFTGATE CAME DOWN, SHE SUSTAINED A BROKEN HIP AND FEMUR WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958) WERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MANUFACTURER ENGINEER WAS UNABLE TO DIAGNOSE THE FAILURE ALSO. IN ADDITION, THE CONTACT STATED THAT THE SIDE VIEW MIRROR READJUST INDEPENDENTLY WHILE IN REVERSING OUT OF HER DRIVEWAY. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE REVIEW MIRROR WAS READJUSTED HOWEVER THE FAILURE RECURRED WHILE DRIVING AND THE CONTACT WAS UNABLE TO VIEW THE LANES. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

EXITED OFF FREEWAY BRAKE PEDAL POPPED AND WENT ALL THE TO THE FLOOR. I HAD NO BRAKES! RIGHT FRONT BRAKE LINE SPLIT, LOSS OF BRAKE FLUID AND LOSS OF BRAKES!!! THIS IS A HUGE SAFETY ISSUE, IF THIS WOULD HAVE HAPPENED 3 MINUTES SOONER, I WOULD HAVE BEEN GOING 70-80 MPH. THIS SHOULD BE UNDER A RECALL!

CAR IS GETTING CARBON MONOXIDE IN THE CABIN OF THE CAR WITH A STRONG SULFUR SMELL, ESPECIALLY AFTER HARD ACCELERATION. CAR IS BACK AT LINCOLN FOR THE SECOND TIME TRYING TO REPAIR THE PROBLEM. I BELIEVE THE CAR IS BACK DRAFTING THE FUMES INTO THE CAR AT THE REAR OF VEHICLE.

I RECEIVED A RECALL NOTICE FROM LINCOLN DESCRIBING THE SAFET ISSUES IN DECEMBER OF 2019. SINCE THEN MY CAR WAS NEVER RECALLED FOR THE SAFETY RECALL REPAIR. SAFETY RECALL 19S/41 / NHTSA RECALL 19V-809

WHEN LOADING GROCERIES IN THE TRUNK OF THE SUV, I HAD KEYS IN MY POCKET AND MY 8 YEAR OLD WAS LEANING OVER IN THE TRUNK PUTTING THE BAGS IN THE BACK- HER FEET WERE UNDER NEATH THE BACK OF THE CAR AND THE TRUNK STARTED CLOSING BC I WAS WITHIN RANGE FOR THE HANDLESS ENTRY (WHERE YOU WAVE YOUR FOOT UNDER THE REAR OF THE CAR FOR THE TRUNK TO OPEN) THE TRUNK STARTED CLOSING WITH HER LEANED INTO THE BACK OF THE VEHICLE... I TRIED TO GRAP THE TAILGATE TO GET IT TO STOP AND OPEN BACK UP, IT DIDN'T!!!! IF I HAD NOT OF ACTED SO QUICKLY AND GRABBED HER, THE TRUNK WOULD HAVE SHUT ON HER! THIS IS A MAJOR DANGER AND COULD NOT HAVE TURNED OUT OK!!! THERE NEEDS TO BE A SAFETY FEATURE WHERE IF YOU TOUCH IT TAILGATE IT STOPS CLOSING AND OPENS BACK UP

VEHICLE INFORMATION SYSTEM DISPLAYS DRIVE CONTROL MALFUNCTION HAVE SERVED.

IN MAY AND JUNE OF 2019 ON 2 DIFFERENT OCCASIONS, OUR 2016 LINCOLN MKX IGNITION 'TURNED OFF' ON ITS OWN WITHOUT ANY INPUT BY THE DRIVER WHILE USING CRUISE-CONTROL ON A CROWDED HIGHWAY GOING 75 MPH! WHEN IT OCCURRED, A TEXT MESSAGE WAS DISPLAYED SUPERIMPOSED OVER THE TACHOMETER THAT READ: 'CAUTION: IGNITION TURNED OFF'. FORTUNATELY, WHEN IT TURNED OFF, THE CAR AUTOMATICALLY SHIFTED INTO 'NEUTRAL' INSTEAD OF 'PARK', WHICH IT DOES AUTOMATICALLY WHEN THE IGNITION SWITCH IS USED TO TURN THE CAR 'OFF'! AFTER IT SHUT OFF, WE COASTED IN 'NEUTRAL' WITHOUT POWER BRAKES OR POWER STEERING WHILE SURROUNDED BY MACK TRUCKS AND OTHER CARS. THANK GOD THERE WAS A SHOULDER ON THE ROADWAY WHERE WE COULD SAFELY PULL OVER. BEFORE WE COULD ATTEMPT TO RESTART THE CAR, WE HAD TO COAST TO A COMPLETE STOP, PUT THE CAR IN 'PARK', DEPRESS THE BRAKE PEDAL, AND PRESS THE IGNITION BUTTON. HAD WE BEEN IN A WORK-ZONE W/CONCRETE BARRICADES AND NO SHOULDER, WE COULD HAVE BEEN RUN OVER/KILLED BY A MACK TRUCK AND/OR OTHER CAR(S) APPROACHING FROM BEHIND AT HIGH SPEEDS. THE SERVICE MANAGER AT OUR LINCOLN DEALERSHIP SAID THEY HAVE NEVER HEARD OF THIS OCCURRENCE, BUT WE EASILY FOUND TWO (2) WEBSITES DISCUSSING THIS ISSUE REGARDING THE MKX. WE CAN ONLY WONDER HOW MANY PEOPLE MAY HAVE ALREADY DIED WITH NO EXPLANATION ABOUT WHY THEY WERE AT A FULL STOP ON A BUSY HIGHWAY. BECAUSE WE RESTARTED THE CAR, THE SERVICE MANAGER SAID THE "ERROR" HISTORY IN THE COMPUTER WAS ERASED - BAD PROGRAMING! BOTH TIMES OUR INCIDENTS HAPPEN

THE MOTOR HAS TOTALLY GONE DEAD IN HEAVY TRAFFIC 5 TIMES. THE 1ST 3 TIMES THEY SHOWED UP ON THE INSPECTION AND A PART WAS REPLACED. AN INSPECTION THE LAST 2 TIMES SHOWED NOTHING. WHEN THE ENGINE STOPS, I PRESS N, THEN START AND IT RUNS, THEN D AND IT GOES AGAIN. MEANWHILE, TWICE ON HWY 80 AROUND CHICAGO IN BUMPER-TO-BUMPER TRAFFIC AT 70 MPH, CARS ARE SLAMMING ON THEIR BRAKES AND HONKING. 1. WHAT ACTION BEYOND THE DEALER NEED I TAKE? 2. MY INSURANCE WILL NOT COVER A MULTI-CAR ACCIDENT FROM A DEFECTIVE CAR UNDER WARRANTY. WHO DOES? 3. IF THE PROBLEM IS NOT CORRECTED HOW DO I GET A NEW ONE FROM LINCOLN? IT IS A GREAT CAR WITH ABOUT 33,000 MILES. I PREFER KEEPING IT. MY DAUGHTER SAID WHEN IT HAPPENED TO HER, SHE HAD JUST TURNED ON THE RADIO. PERHAPS IT IS AN ELECTRICAL OR COMPUTER DEFECT. TO MY KNOWLEDGE, THE DEALERSHIP HAS TAKEN NO ACTION TO CONTACT LINCOLN HEADQUAQRTERS. IT HAPPENED 3 TIMES OVER A 2 DAY PERIOD IN OCT. 2017, (REPAIRED) ONCE IN OCT. 2018 AND ONCE IN MAY 2019.