2013 Lincoln MKX complaints

The brake booster went out, as well as the PTU

Brake Booster problem. When looking online this is a common problem with my year make and model. This is very dangerous concern as I had my children in the car and my brakes would not stop no matter how hard I pressed my brakes. I was lucky there was no on coming traffic or I would have been in an accident

Lately when I put the car in park it still beeps and say place in park. I have to take it in and out of park to get it to know that it is in park. the other day I put it in park and got out of the car with it still running and then it started rolling up the driveway. it was in the park position but it was moving up the hill like it was in reverse

The contact owns a 2013 Lincoln MKX. The contact stated that on several occasions while the brake pedal was depressed, extreme pressure was needed to stop the vehicle. No warning lights were illuminated. The vehicle was taken to a Mr. Tire to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 96,000.

Our Lincoln MKX had a failure of its power brake booster showing no warning indicator light on the dashboard. The brakes felt like they had air in the lines and excessive pumping was needed to build pressure on the brake pads which eventually needed to be pushed close to the floor in order to stop. We made an appointment at the Ford Dealership. But, since it was a long distance from our home, and not to put us in danger of getting into an accident, we made it to the closest brake repair business we could find that was close to our home. It was found that our Power Brake Booster & Brake Master Cylinder needed to be replaced. We are the 2nd Owners of this Vehicle & we learned that there was an a Customer Satisfaction Program 13N02 - Supplement #1 for certain 2010-2013 Model Year MKX (& Edge) Vehicles that had an Extended Warranty Coverage on Brake Boosters. Our car VIN # falls in the timeframe of this. Moreover, when the Vehicle was purchased from the Ford/Lincoln Dealership, it had 33,341 miles on it & it now only has 51,920. The Customer Satisfaction Program repairs the issue with the power brake booster at no cost within 10 years & on cars up to 150,000 miles. We had to pay out of pocket for our repair & need assistance in getting reimbursement for this expense. This unsafe occurrence also lead to having to replace a Stop Lamp Switch on 02/4/22 which failed & we were charged again (in less than a month's time) for another switch. It was also found on that repair that the boo

The contact owns a 2013 Lincoln MKX. The contact stated while driving approximately 50 MPH and attempting to depress the brake pedal, the brake pedal went all the way to the floorboard and failed to stop the vehicle within a reasonable time frame. The contact was able to pull over and restart the vehicle after waiting approximately 10 minutes. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 125,482.

11.30.2021 REVERSED OUT OF DRIVEWAY, SHIFTED INTO 'DRIVE'. STOP SIGN AT INTERSECTION AND TURNED LEFT ONTO STREET. THE TRANSMISSION LUGGED, NOT IN GEAR, THE RPMs RAN HIGH (ON DISPLAY) AND THEN RE-ENGAGED AND INTO FORWARD MOTION. NO WARNING LIGHTS OR SOUNDS. CLEAR DAY, 60d, FORTUNATELY NO TRAFFIC.

The contact owns a 2013 Lincoln MKX. The contact stated that while driving at approximately 60 MPH, the brake pedal was depressed and traveled to the floorboard. In addition, the brake pedal needed to be pumped several times for the brakes to operate. The failure recurred three times. The vehicle was taken to the dealer and then to an independent mechanic where the failure was undetermined. The vehicle was taken to the dealer where a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

My brakes failed. I did not have a vehicle crash. I was pulling out of a parking lot and I was far enough behind the other car to avoid an accident. I took my 2013 Lincoln MKX to the Lincoln dealer and found that there is a 13no2 bulletin but it does not include my car even though they found that the brake booster is bad. I received no notice regarding this problem from Ford and no message on my car. There were no warning messages. I have 47,000 miles on my car.

The contact owns a 2013 Lincoln MKX. The contact stated that while driving at various low speeds, a burning odor was detected. The burning odor affected the contact's asthma. Additionally, there was fluid leaking onto the garage floor. The vehicle was taken to an independent mechanic and diagnosed with fluid leaking from the transfer case. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and due to the age of the vehicle, it was not covered. The manufacturer advised the contact to have the vehicle repaired by the dealer, and the dealer could request financial assistance on the contact's behalf. The failure mileage was approximately 20,000. Vehicle has not been repaired.*JB

REAR END - REAR DIFFERENTIAL I TOOK CAR IN MANY MANY TIMES BECAUSE OF A STRANGE NOISE IT WAS MAKING AND THEY KEPT TELLING ME NOTHING IS WRONG, WELL NOW MY REAR END SOUNDS LIKE IT IS FALLING APART. THEY GAVE ME MY CAR BACK AND TOLD ME PARTS ARE ON A NATIONAL BACKORDER. NO WARNING LIGHTS IN THE CAR ARE ON, NOR EVER CAME ON. MY CAR WAS SERVICED REGULARLY BY THE LINCOLN DEALERSHIP, Bob Ferrando in Girard, PA. I ONLY DRIVE TO WORK AND STORE SO LITTLE MILEAGE. I AM JUST AT 64,000 MILES AND IT IS A 2013. DEALERSHIP TOLD ME THAT THEY ALSO HAVE A 2016 LINCOLN IN THE SHOP WITH THE SAME PROBLEM. I AM REPORTING THIS BEFORE ANY ACCIDENT OCCURS. DEALERSHIP GM HAS LIED TO ME SAYING THE HEAD OF SERVICE IS LOOKING INTO THIS AND HE WILL CALL ME. I WAITED AND WAITED THEN I CALLED HIM AND HE SAID THAT THE GM NEVER TALKED TO HIM ONCE ABOUT MY CAR OR SERVICE.

The contact owns a 2013 Lincoln MKX. The contact stated while driving 30 MPH, he heard an abnormal noise and had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the brake booster system needed to be repaired. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,000.

The power brake booster failed. This happened without any warning or warnings lights coming on. We noticed a hissing sound when using the brakes and a spongy feel. We often had to push the brake almost to the floor in order to stop the car! This put us and others at risk because the brakes were not working properly. We took the car to an auto repair shop and they diagnosed the issue as the power brake booster needing to be replaced. This first started happening a couple days ago. We are now afraid to drive it. Upon doing research, we noticed this is a known issue with Ford and Lincoln and our car was manufactured one month outside of the Customer Satisfaction Program 13N02. This program repairs this exact issue at no cost within 10 years and on cars up to 150k miles. Our car has 81k miles on it. There is no question about the dangers of these vehicles on the road. There should be a recall and it should be extended to cover OUR CAR. We should not have to pay out of pocket for the EXACT same issue others whose car was manufactured one month earlier are being covered for. The issue was clearly not resolved when our car was manufactured. Please look into this.

The contact owns a 2013 Lincoln MKX. The contact stated while his wife was driving 35 mph and coming to a stop, the brake pedal was depressed but hesitated to respond causing 30 feet stopping distance delay. The contact stated that the brake pedal was soft. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power brake booster had failed, and the failure was related to an unknown recall. The vehicle was not repaired. The contact stated the failure reoccurred while driving. The vehicle was taken to the dealer, who informed the contact that the vehicle could not be repaired under the unknown recall since the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the repair would not be completed under the recall. The vehicle was not repaired. The approximate failure mileage was 31,000.

WHEN TRAVELING DOWN A BUMPY ROAD, I DEPRESSED THE BRAKE PEDAL JUST AS I HIT A RATHER LARGE BUMP. THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR. FROM THAT POINT ON, I HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES JUST TO GET THE BRAKES TO ACTIVATE AND SLOW THE VEHICLE DOWN. THIS IS A KNOWN ISSUE WITH VALVES STICKING IN THE ANTI-LOCK BRAKING SYSTEM ON THE FORDS AND LINCOLN'S. IN ORDER TO BE ABLE TO DRIVE THE VEHICLE, I HAD TO REMOVE THE 40AMP ABS PUMP FUSE AND THE 10AMP ABS MODULE FUSE. I NOW HAVE PERFECT BRAKE PEDAL PRESSURE, BUT THE ABS LIGHT AND BRAKE LIGHT ARE ILLUMINATED ON MY DASH. THIS ALMOST CAUSED AN ACCIDENT. LUCKILY, I WAS TRAVELING ON A ROAD WITH NO TRAFFIC. THIS SHOULD BE A RECALL, SINCE THE EARLIER VERSIONS OF THIS VEHICLE WERE RECALLED FOR SIMILAR PROBLEMS.

STEPPED ON BRAKE, MADE NOISE AND PEDAL WENT ALL THE WAY TO TO THE FLOOR AND WOULD NOT STOP ALMOST HITTING CAR IN FRONT OF ME.

STEERING LOCKED & POWER STOPPED. INTERIOR DASH LIGHTS REMAINED ON. REVERSED OUT OF A PARKING SPOT, SHIFTED TO DRIVE & STEERING LOCKED. I WAS BARELY ROLLING FORWARD. BRAKED, PUT ON FLASHERS, SHIFTED TO PARK & RESTARTED. A COUPLE OF DAYS EARLIER IT HAPPENED, BUT TWICE ? !

THE DRIVER'S DOOR IS CLOSED, BUT THE 'OPEN DOOR' ALERT REMAINS ON, AS WELL AS THE INTERIOR LIGHTS & EXIT LIGHTS. MULTIPLE DOOR CLOSURES, SOFT, SLAMMING, PARK, RESTART. NO RESOLUTION. RAMDOMLY TURNS OFF , BUT HAS STAYED ON OVERNIGHT, & IN PARKING LOTS, BEING UNAWARE IT STAYED ON. ALSO AT THESE TIMES, THE AUTO UNLOCK DOES NOT WORK, I HAVE TO USE THE KEYPAD TO OPEN THE DRIVER'S DOOR

PRIMARY AND SECONDARY HOOD LATCHES COME UNDONE LEAVING HOOD COMPLETELY UNLATCHED. FIRST TIME, CAR WAS BEING BACKED OUT ON A CONCRETE DRIVEWAY AFTER SITTING FOR SEVERAL DAYS. THE SECOND TIME, ANOTHER DRIVER NOTICED IT AS I WAS LEAVING A PARKING LOT. HE EXITED HIS CAR AT A STOP SIGN TO TELL ME ABOUT IT AND TO CLOSE THE HOOD. NEITHER LATCH WAS ENGAGED IN EITHER INSTANCE AND WAS AFTER CAR SAT UNDRIVEN FOR A FEW HOURS UP TO 3-4 DAYS. NO DRIVING AT ANY TIME ON ROUGH TERRAIN, POT HOLES, OR GRAVEL/DIRT ROADS. ALL CITY OR HIGHWAY DRIVING M

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO LOWER, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. AFTER THE VEHICLE CAME TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BILL HOOD FORD (1500 N. MORRISON BLVD, HAMMOND, LA 70401) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER BRAKE BOOSTER WAS FAULTY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.*DT*JB

MY TRANSFER CASE IN MY CAR BROKE AND I JUST BOUGHT THIS CAR IN AUGUST. IS IT FROM THE RECALL?

THE HVAC AND PCM NEEDED THE VIN NUMBER RECODED?? TWO HOURS OF LABOR AT A COST OF $385. DOLLARS. REASON IS HEAT WOULD BLOW COLD AIR ON DRIVERS SIDE AND HEAT ON PASSAGEM SIDE. DEALER SAID THE VEHICLE VIN NUMBER NEEDED TO BE CORRECTED IN BOTH THE HVAC AND PCM MODULES.. DEALER SAID IT IS A GLITCH? VEHICLE IS USED REGULARLY AND THE CABIN AIR FILTER HAD JUST BEEN CHANGED BY THE DEALER WHEN PROBLEM STARTED.

CONTINUED BRAKING PROBLEMS, I REPLACED ALL 4 WHEEL CALIPERS , ROTORS PADS AND CYLINDERS APPROX. 1 YEAR AGO. I HIT A BUMP AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. I CHANGED THE BRAKE FLUID AND THE ABS PUMP. THE BRAKE PEDAL IS STILL MUSHY

WHEN YOU HIT THE GAS PEDAL YOU LOSE ALL ACCELERATION. YOU HAVE TO DRIFT TO A COMPLETE STOP, TURN THE CAR OFF AND THEN RESTART IT. HAVE ALMOST BEEN HIT MULTIPLE TIMES AND ONCE ON THE HIGHWAY TRAVELING ABOUT 50 MPH. THANKFULLY TRAFFIC WAS NOT HEAVY AND I WAS ABLE TO GET MY CAR STOPPED AND RESTARTED BEFORE THE POSSIBILITY OF SOMEONE RUNNING INTO US. THERE WAS NO SHOULDER TO PULL OFF ON BECAUSE OF CONSTRUCTION. IT WAS TERRIFYING. IT HAPPENS RANDOMLY AND THERE IS NO WARNING AS TO WHEN. A VEHICLE IN THIS CONDITION IS NOT SAFE TO DRIVE AND LINCOLN SEEMS TO NOT KNOW WHAT THE PROBLEM IS SO THEY SEND PEOPLE HOME IN THEIR DEFECTIVE VEHICLES BECAUSE AS THEY SAY THEY CAN'T GET THE PROBLEM TO DUPLICATE SO THEY TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR AND SENT ME HOME NOW TWICE. TRUST ME THERE IS SOMETHING WRONG WITH MY CAR AND MANY OTHERS AND IT IS A HUGE SAFETY HAZARD!!!

I TOOK MY 2013 LINCOLN MKX FOR MAINTENANCE. I WAS TOLD THAT MY POWER TRANSFER UNIT, (PTU) WAS DEFECTIVE, IT IS A SEALED UNIT AND BEING AN INTEGRAL PART OF THE DRIVE TRAIN, IT NEEDED TO BE CHANGED. VEHICLE WAS STATIONERY. I CONTACTED LINCOLN TO SEE WHY AN ESSENTIAL PART SHOULD HAVE FAILED. I WAS TOLD THERE ARE NO RECALLS, NOTHING COULD BE DONE. 1.OTHER PEOPLE HAD SIMILAR ISSUES. 2. THE POLICE CARS WERE EQUIPPED WITH COOLERS SO THAT THE PTU WOULD NOT OVERHEAT. 3. THE CARS WITH THE PTUS SOLD OVERSEAS WERE GIVEN A DRAIN PLUG. 4. FORD SWITCHED THE MAKERS TO A NEW ONE BECAUSE OF THE INCIDENTS. I SENT AN EMAIL TO NANCY JOY FALOTICO, PRESIDENT, THE LINCOLN MOTOR COMPANY, NOT HEARING I CALLED THE EXECUTIVE OFFICES, I RECEIVED A CALL FROM ANOTHER REP. WHO WAS RESPONDING FOR MS. FALOTICO, SHE SAID AGAIN, NOTHING COULD BE DONE. KEEP YOUR RECEIPTS AND IF THERE SHOULD BE A RECALL YOU CAN GET REIMBURSEMENT. THE MALFUNCTION OF THIS PART COULD HAVE CATASTROPHIC RESULTS. LINCOLN MOTORS GAVE THE BBB AN UNACCEPTABLE RESPONSE. 2.CONTACTED ATTORNEY GENERAL'S OFFICE OF CT RESPONSE NOT ACCEPTABLE. SAME RESPONSE AS TWAS SENT TO BBB. 3.RECCOMMENDED TO CONTACT YOU. 4. LETTER FROM FORD TRIED TO MAKE IT JUST A WARRANTY ISSUE. IT OBVIOUSLY HAS NOTHING TO DO WITH WARRANTY.

WHILE IN ANY ROAD CONDITION AND NORMAL DRIVING THE BRAKE PEDAL WHEN PRESSED GOES VERY CLOSE TO THE FIREWALL FLOOR WHEN BRAKING AN ITS A VERY SOFT BRAKING, ITS VERY HARD TO GAUGE HOW MUCH PRESSER TO APPLY TO THE BRAKE PEDAL. THERE WASN'T ANY ACCIDENT. FW

WHILE DRIVING ON THE HIGHWAY AT OVER 70 WITH MY WHOLE FAMILY IN THE VEHICLE THE VEHICLE SIMPLY STOPPED RESPONDING AND WENT INTO WHAT I HAVE NOW BEEN INFORMED IS LIMP MODE BY THE GRACE OF GOD WE SURVIVED THIS FRIGHTENING EXPERIENCE ON ANOTHER INSTANCE AFTER THAT ANOTHER CAR HIT ME THANKFULLY NO DAMAGE, WHILE DOING SOME RESEARCH I SEE THERE IS A SAFETY CAMPAIGN 13NO3 BUT FOR SOME REASON THIS MODEL WAS NOT INCLUDED. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND BELIEVE THIS VEHICLE AND OTHERS LIKE IT HAVE A SERIOUS SAFETY ISSUE THAT IS GOING TO COST SOMEONE THERE LIFE.

CAR WAS IN MOTION AT 65MPH ON A 4 LANE FREEWAY TRAVELING IN LANE 2 OR 3. IT MADE A LOUD THUD AND THE WRENCH ICON APPEARED ON THE DASHBOARD. AT THE SAME TIME, THE GAS PEDAL NO LONGER PROVIDED ACCELERATION AND THE ONLY THING I COULD DO WAS COAST TO A STOP, WHILE MANEUVERING THE VEHICLE TO THE SHOULDER. AFTER STOPPING I RESTARTED THE CAR AND IT FUNCTIONED PERFECTLY FINE. THE WRENCH LIGHT WAS NO LONGER ILLUMINATED. TWO MONTHS LATER IT HAPPENED AGAIN WHILE IN A FORWARD MOTION ON CITY STREETS...MADE A LOUD THUD, THE WRENCH ICON APPEARED. I WAS AT THE WEST SIDE OF A 4 LANE INTERSECTION AND BARELY HAD ENOUGH POWER TO COAST THROUGH THE INTERSECTION AND PULL OVER ON THE EAST SIDE. AFTER SHUTTING THE CAR OFF, IT STARTED UP FINE AGAIN. I AM AFRAID TO DRIVE IT NOW

FRONT PASSENGER DOOR AJAR WARNING LIGHT. DOME LIGHT STAYS LIT AND UNABLE TO LOCK DOORS AUTOMATICALLY.. I RECEIVED A RECALL NOTICE FOR THE DRIVER SIDE BUT NOT PASSENGER SIDE. ALSO THE RECALL HAS MILEAGE LIMITS. IT STARTED ONLY PERIODICALLY IN 2019, BUT NOW IS CONSTANT

DOOR AJAR WARNING WHILE REAR DRIVER SIDE DOOR IS CLOSED. WHEN THE DOOR IS CLOSED, THE DOOR AJAR LIGHT STAYS ON AND THE DOORS NEVER LATCH WHILE DRIVING. WHICH AFFECTS SEVERAL ELECTRICAL COMPONENTS SUCH AS, AUTOMATIC DOOR LATCHS, ALARM SYSTEM, COURTESY LIGHTS AND OTHER ELECTRICAL COMPONENTS.

IN REGARDS TO MY 2013 LINCOLN MKX, THE AUTOMATIC TRANSMISSION FREQUENTLY DOES NOT ENGAGE IN PARK --- ABOUT HALF THE TIME. WHEN STATIONARY, THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IS PUSHED INTO THE "P" POSITION, BUT THE VEHICLE WARNS VIA A DINGING AND DASH WARNING THAT IT IS NOT IN PARK. STATIONARY LOCATIONS INCLUDE MY GARAGE, WHICH IS LEVEL, AND PUBLIC PARKING LOTS, WHICH ARE TYPICALLY LEVEL IN MY AREA. THERE IS AN EXISTING RECALL FOR THE 2013 LINCOLN MKX (NTSA CAMPAIGN NUMBER: 14N393000), WHICH REGARDS A DEFECTIVE "HALF-SHAFT DISENGAGEMENT". IT INCLUDES COMMENT THAT UNTIL REPAIRED, WHEN STOPPED TO ENGAGE THE PARKING BRAKE OR THE VEHICLE COULD ROLL AWAY. I DO NOT KNOW WHETHER THAT RECALL INVOLVES THE PROBLEM WITH MY LINCOLN. A SEARCH WAS PERFORMED ON YOUR WEBSITE FOR A RECALL ON MY VEHICLE USING ITS VIN, BUT NO RECALL WAS FOUND.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE BOOSTER AND THE ABS MODULE FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING UP HIS DRIVEWAY. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY A DEFECT IN THE HYDRAULIC CONTROL UNIT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD OF OCALA INC (2816 NW PINE AVE, OCALA, FL 34475), AND WAS REPAIRED UNDER WARRANTY. THE WARRANTY COVERED THE ABS MODULE BUT NOT THE HYDRAULIC CONTROL UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 90,700.

BRAKE PEDAL GOES TO THE FLOOR OR FIREWALL WHEN BRAKING. THE BRAKES SEEMED TO GET BETTER BUT CONDITION RETURNED. THIS BACK AND FORTH HAS HAPPENED TWICE BUT NOW THE BRAKE AREN'T GETTING BETTER. ALL OF THESE BRAKING SITUATIONS ARE HAPPENING ON CITY STREETS HIGHWAYS, TURNING ALL WHILE IN MOTION. LINCOLN MKX 2013. *TR

I PURCHASED MY VEHICLE 2 YEARS AGO WITH ONLY 36K MILES. 10 MONTHS AGO I NOTICED ON OCCASION THAT AFTER SHIFTING TO PARK THE VEHICLE WAS NOT RECOGNIZING AND ALERT SAID TO SHIFT TO PARK. ALSO WHILE BRAKING ON HILLS I COULD FEEL PRESSURE BUILDING UP AND PRESSING AGAINST MY FOOT CAUSING ME TO BE FORCED TO PRESS VERY HARD TO STOP,THIS CONTINUED ONLY ON OCCASION UNTIL RECENTLY WHILE STOPPED AT A TRAFFIC LIGHT MY CAR WILL LOOSE POWER AND THE LOW ENGINE PRESSURE LIGHT BEEPS 3 TIMES. AS THIS HAS PROGRESSED MY VEHICLE IS NOW UN DRIVEABLE. I TOOK MY VEHICLE TO LINCOLN DEALER IN SPOKANE WA AND WAS TOLD THE BRAKE BOOSTER WAS FAILING AND THERE WAS AN ACTIVE RECALL FOR THIS ISSUE BUT THEY WERE UNABLE TO REPAIR BECAUSE MY VIN # WASN'T SHOWING THAT MY VEHICLE WAS INCLUDED IN RECALL. PLEASE HELP *TR

AROUND SEPTEMBER 2019, THE BRAKE BOOSTER ON MY LINCOLN MKX BEGAN FAILING, GETTING WORSE AND WORSE QUICKLY. IT GOT TO THE POINT THAT I HAD TO ALMOST STAND WITH TWO FEET ON THE BRAKE TO MAKE THE CAR STOP. (WHICH WAS FRIGHTENING WHEN I WAS TRYING TO STOP THE CAR BEFORE HITTING THE ONE IN FRONT OF ME, EVEN THOUGHT I WAS ONLY GOING ABOUT 30-40 MPH). WHEN I PRESSED THE BRAKE THE PEDAL WOULD SLIGHTLY DEPRESS, THEN HISS AND THEN WITH MY INCREASED PRESSURE ON THE BRAKE PEDAL IT WOULD DEPRESS FURTHER, SEEMINGLY CLOSE TO THE CAR FLOOR. THE CAR BECAME INCREASINGLY DIFFICULT TO STOP. MY MECHANIC SAID MY BRAKE BOOSTER NEEDED REPLACED AND THAT THERE WAS AN EXTENDED WARRANTY ON THE PART. I PURCHASED THE CAR USED. I CALLED FORD AND GAVE THEM MY VIN NUMBER AND THEY SAID THAT THE BAD PARTS STOPPED BEING USED IN MARCH OF 2013 AND THAT MY CAR WAS PRODUCED IN MAY OF 2013. WELL OBVIOUSLY SINCE I HAD THE EXACT SAME PROBLEM AS THAT WHICH WAS THE SUBJECT OF THE RECALL, THE BAD PART WAS USED IN MY CAR AS WELL. FORD OPENED A CASE (#24559511K4) BUT REFUSED TO COVER THE REPAIR. I HAD TO PAY OUT OF POCKET TO HAVE MY CAR REPAIRED SINCE IT WAS DANGEROUS TO CONTINUE TO DRIVE. THE MILEAGE ON THE CAR AT THE TIME OF REPAIR IN OCTOBER 2019 WAS 110,334. I BELIEVE THE FORD SHOULD REIMBURSE ME FOR THE COST OF THE REPAIR.

DOOR AJAR WARNING COMES ON DESPITE ALL DOORS BEING CLOSED SECURELY. THIS CAUSES ANY NUMBER OF ISSUES INCLUDING INTERIOR LIGHTS COMING ON WHICH IS NOT SAFE AT NIGHT, ENTRY ALARM GOING OFF AT ANY HOUR OF THE DAY OR NIGHT, AND EXCESSIVE DRAIN ON BATTERY. THE PROBLEM OCCURS BOTH WHILE IN MOTION AND WHILE STATIONARY.

WHEN WHEN I PUT MY CAR INTO PARK IT DOESN'T ALWAYS REGISTER THAT THE CAR IS IN PARK AND THE P DOESN'T LIGHT UP. A NOTICE POPS UP ON MY DASH AND TELLS MEN TO PUT MY CAR INTO PARK.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED WHILE HER HUSBANDS FRIEND WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE FELT AS IF THEY WENT OVER CEMENT BLOCKS AND MADE A LOUD NOISE. THERE WERE NO WARNING LIGHTS. THE DRIVER MERGED OFF THE ROAD. THE VEHICLE WAS TOWED AND TAKEN TO A LOCAL MECHANIC FOR A DIAGNOSIS. THE VEHICLE WAS DIAGNOSED THAT THE BOLTS WERE MISSING AND THE BOLTS AT THE END OF THE DRIVESHAFT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE FAILURE MILEAGE WAS 72,000 AND THE VIN IS ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN THE AIR CONDITION IS ON IT IS COOL FOR A WHILE THEN THE HEAT IS ON AND WILL NOT GO BACK TO AIR CONDITION. SAME PROBLEM WITH THE HEAT IT IS WARM FOR A WHILE AND THEN THE AIR CONDITION COMES ON. ALSO, I HAVE HAD WARM AIR ON THE PASSENGER SIDE AND COOL AIR ON THE DRIVERS SIDE AT THE SAME TIME.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREG SWEET FORD (440-593-7736, LOCATED AT 4011 E CENTER ST, NORTH KINGSVILLE, OH 44068) WHERE THE BRAKE MODULE (PART NUMBER: DT4Z2C215A) WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

THE VEHICLE WAS IN MOTION WHEN BRAKE PRESSURE WAS LOST AS I WAS TURNING RIGHT. I HAVE TO PUSH THE BRAKE ALL THE WAY INTO THE FLOOR BOARD. THIS HAS HAPPENED THREE OTHER TIMES, WHERE THE BRAKES EVENTUALLY RESET THEMSELVES TO WHERE I GENTLY PUSH DOWN ON THE BRAKE PEDAL. AT THIS MOMENT I HAVE TO PUSH HARD ON THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 50 MPH, THE VEHICLE DOWNSHIFTED ON ITS OWN. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 293-8900) MULTIPLE TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. *DT *TP ISSUES ALSO OCCURS AT LOWER SPEEDS WHEN EXCELORATING WHEN TRY TO MOVE AT STOPPED, TRAFFIC LIGHT OR STOP SIGN *TP

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND AN ABNORMAL HISSING NOISE WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) WHERE IT WAS DIAGNOSED THAT THE VACUUM BOOSTER NEEDED TO REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.

I'M GETTING EXHAUST SMELL COMING OUT OF VENTS. MAKING ME SICK & GIVING ME HEADACHES.. TOOK IT TO DEALER DID NOTHING, REPLACED CABIN FILTE ? HAPPENS WHEN DRIVING BUT NOT ALWAYS. BEEN GOING ON FOR WEEKS. NOW IT'S MAKING BAD NOISE UNDER CAR WHEN I START DRIVING FOR ABOUT 5 MINUTES THEN STOPS..

WHEN DRIVING THE WRENCH ICON POPS UP AND THEN THE CAR GOES INTO LIMP MODE. THE ONLY WAY OUT OF THIS IS TO PUT THE CAR IN PARK PRESS THE STOP BUTTON THEN RESTART THE VEHICLE. THIS HAPPENS EVERY COUPLE OF WEEKS. I CALLED THE DEALERSHIP IN MEMPHIS AND THEY COULDN'T TELL ME WHAT TO DO OTHER THAN TO BRING THE CAR IN FOR 4-5 DAYS AND THEY WOULD TRY TO DETERMINE THE PROBLEM.

THERE HAS BEEN A HISSING NOISE MADE WHILE DEPRESSING THE BRAKE PEDAL FOR SEVERAL MONTHS. LATELY, WHILE PRESSING THE BRAKE PEDAL, IT FEELS 'SPONGY' WITHOUT A NOTICEABLE EFFECT ON BRAKING PERFORMANCE. JUST RECENTLY, THE EFFORT REQUIRED TO STOP THE CAR HAS INCREASED TO THE POINT THAT IT FEELS LIKE THE POWER BRAKING SYSTEM IS HARDLY ASSISTING. THIS MATCHES THE DESCRIPTION OF FIELD SERVICE ACTION 13N02 ISSUED BY FORD/ LINCOLN, WHICH ONLY APPLIES TO "CERTAIN" VEHICLES. HOWEVER, UPON CONTACTING A LOCAL DEALERSHIP AND THE NATIONWIDE CALL CENTER IT WAS DISCOVERED THAT THIS VEHICLE WAS EXCLUDED FROM THE FSA. THIS IS A POTENTIALLY LIFE THREATENING ISSUE, ESPECIALLY IF AN INDIVIDUAL DID NOT HAVE THIS SERVICED AND RELIED SOLELY ON DRIVING WITHOUT POWER BRAKES. FORD/ LINCOLN SHOULD NOT BE ABLE TO PICK AND CHOOSE "CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES" WHEN IT IS APPARENT FROM REVIEWING FORD EDGE AND LINCOLN MKX REPORTS ON CARCOMPLAINS.COM THAT BOTH VEHICLES EXHIBIT THIS ISSUE FREQUENTLY, AND THAT FORD/ LINCOLN HAVE EXCLUDED NUMEROUS VEHICLES FROM REPAIRS. THE COMPANY IS AWARE THAT AN ISSUE EXISTS, BUT THERE ARE MULTIPLE INSTANCES OF FORD/ LINCOLN REFUSING TO REPLACE A FAULTY PART THAT SHOULD LAST THE LIFE OF A VEHICLE. IT IS UNACCEPTABLE TO ALLOW A COMPANY TO OPERATE IN THIS MANNER.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 60 MPH, THE BRAKES FAILED. THE CONTACT DROVE TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379, (952) 445-2420) WHERE IT WAS DIAGNOSED THAT THE BRAKE POWER BOOSTER MALFUNCTIONED AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT HAVE THE PART AVAILABLE. THE DEALER STATED THAT THE VEHICLE SHOULD NOT BE DRIVEN BECAUSE THE BRAKES COULD FAIL COMPLETELY. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN FORD DEALER AND REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 38,700. *BF CONSUMER SAYS THAT FAILURE IS SIMILAR TO THE FORD EDGE WHICH HAD A RECALL. CONSUMER MADE MANUFACTURER AWARE OF THIS CONNECTION, BUT THEY STILL REFUSED ASSISTANCE. *DL

MY VEHICLE'S POWER SHUT DOWN WITHOUT ANY WARNING ON BUSY CITY STREET (3 LANE ROAD). I WAS UNABLE TO STEER OR BRAKE. I HAD TO COAST OFF THE ROAD UNTIL CAR STOPPED. THEN I PUT IT INTO PARK. IT RESTARTED AND DROVE FINE AFTER THE RESTART. VERY SCARY. THANKFUL I WASN'T DRIVING 70 MPH ON BUSY INTERSTATE. THROTTLE BODY REPLACED RECENTLY AS ENGINE HAD BEEN BUCKING AND WASN'T ACCELERATING WHEN GAS PEDAL WAS DEPRESSED.

SOMEONE AT THE COMPANY EVIDENTLY DOES NOT UNDERSTAND THE AUTO ASSEMBLY PROCESS WHEREIN THE COMPONENT SUPPLIERS ARE REQUIRED TO WAREHOUSE COMPONENTS AND ASSEMBLIES FOR JUST IN TIME DELIVERY TO THE ASSEMBLY PLANTS. COMPONENTS AND ASSEMBLIES ARE STORED AND DELIVERED AS RETRIEVED , NOT IN ORDER OF MANUFACTURE, SO THE THE LAST PARTS DELIVERED MAY HAVE BEEN BUILT MONTHS BEFORE DELIVERY. BY SETTING A DEADLINE MANUFACTURE DATE OF MARCH 2013 FOR VACUUM BOOSTER ASSEMBLY YOU ARE ASSUMING THAT ALL THE DEFECTIVE PARTS HAVE BEEN PURGED FORM THE SYSTEM, WHEN THAT IS PROBABLY NOT THE CASE. SO MY 2013 LINCOLN MKX #2LMDJ6JK2DB[XXX] COULD POSSIBLY HAVE A VACUUM BOOSTER ASSEMBLY MANUFACTURED IN 2012, YET YOUR SYSTEM REFUSES TO ALLOW REPLACEMENT. THIS IS TOTALLY UNFAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 65 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO STAR LINCOLN (24350 WEST 12 MILE ROAD, SOUTHFIELD, MI, 48034, (248) 354-4900) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE BRAKE BOOSTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT BRAKES WERE PREVIOUSLY REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE BRAKE BOOSTER WARRANTY COVERAGE WAS FOR TEN YEARS AND 150,000 MILES. THE FAILURE MILEAGE WAS 130,000.