Page 2 of 2 · complaints 51–66 of 66

2009 Lincoln MKX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed May 20, 2017TX

TAKATA RECALL STILL HAS NO REMEDY FROM LINCOLN AFTER A YEAR OF WAITING. PLEASE FORCE THEM TO BE RESPONSIVE.

Air Bags
Filed May 2, 2017TX

TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Dec 16, 201640,000 milesMI

SYNC RADIO. EVERY ONCE IN A WHILE, WITHOUT WARNING, THE RADIO WILL SUDDENLY EMIT AN EXTREMELY LOUD EXPLOSION NOISE, ENOUGH TO STARTLE YOU TO JERK THE WHEEL AND LEAVING YOUR EARS RINGING. THIS HAS HAPPENED TO US THREE TIMES SINCE OWNING THE VEHICLE. ONCE ON A LOCAL HIGHWAY AND TWICE ON THE FREEWAY. AT ALL TIMES WAS THE VEHICLE BEING DRIVEN IN A STRAIGHT LINE. RESEARCH ONLINE SHOWS MANY COMPLAINTS AS THIS APPEARS IS A COMMON PROBLEM WITH THE SYNC RADIO AND LINCOLN HAS NO RESOLUTION. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR

Electrical System
Filed Mar 8, 201684,500 milesPA

DOOR AJAR WARNING LIGHT WILL NOT DISENGAGE EVEN THOUGH THE DOOR IS CLOSED AND IT ALSO CAUSES MY ALARM TO SOUND.

Wheels
Filed Feb 22, 2016VT

I LIVE IN A NORTHERN AREA WHERE SALT IS USED TO DEICE ROADWAYS. I HAVE NOTICED THE CHROMED ALUMINUM RIMS ARE LOSING THE CHROME IN BIG STRIPS. I CANNOT KEEP AIR IN THE TIRES FOR MORE THAN 3 OR 4 DAYS AT A TIME BECAUSE THE CHROME AROUND THE TIRE INFLATERS WILL NOT SEAL CORRECTLY., ALSO THE RISK OF BEING CUT ON THE DEGRADING CHROME WHEN WASHING RIMS IS VERY DANGEROUS.IS THE CHROMING PROCESS AT FAULT AND IF SO WILL FORD REPLACE THESE DEFECTIVE RIMS/

Service Brakes
Filed Jan 27, 201669,500 milesMN

I HAVE A 2009 LINCOLN MKX WHERE THE BRAKES WERE SO STIFF THAT I COULD HARDLY STOP MY VEHICLE. THIS IS SUCH A HUGE SAFETY ISSUE. THIS ISSUE HAS BEEN COVERED UNDER FORD FOR CERTAIN VIN #'S BUT NOT UNDER MY 2009 VIN NUMBER. I CAN'T UNDERSTAND HOW THIS IS COVERED BY THEM FOR SOME CARS AND NOT OTHERS? EVIDENTLY IT WILL TAKE INJURY OR DEATH FOR FORD TO REALIZE THAT THIS ISN'T SOMETHING THAT SHOULD BE OVER LOOKED IN SOME VINS AND NOT OTHERS. THIS WAS A COST OF CLOSE TO $850 WHICH IN MY OPINION SHOULD BE COVERED BY FORD! HAVE A 2009 LINCOLN MKX WHERE THE BRAKES WERE SO STIFF THAT I COULD HARDLY STOP MY VEHICLE. THIS IS SUCH A HUGE SAFETY ISSUE. THIS ISSUE HAS BEEN COVERED UNDER FORD FOR CERTAIN VIN #'S BUT NOT UNDER MY 2009 VIN NUMBER. I CAN'T UNDERSTAND HOW THIS IS COVERED BY THEM FOR SOME MKX CARS AND NOT OTHERS? EVIDENTLY IT WILL TAKE INJURY OR DEATH FOR FORD TO REALIZE THAT THIS ISN'T SOMETHING THAT SHOULD BE OVER LOOKED IN SOME VINS AND NOT OTHERS. THIS WAS A COST OF CLOSE TO $850 WHICH IN MY OPINION SHOULD BE COVERED BY FORD! THIS IS ALSO SOMETHING THAT GOT WORSE OVER TIME. THIS STARTED IN SEPTEMBER 2015 UNTIL I FINALLY HAD TO GET IT FIX IN NOVEMBER 2015.

Unknown or Other
Filed Aug 1, 201539,317 milesAK

THE A/C WENT OUT, BLOWING HOT AIR. SO TOOK IT TO THE MECH. HE SAID LOOKED LIKE WEAR FROM A TUBE PLACED TO TIGHT AND NEAR THE CONDENSER RUBBED A HOLE IN IT. APPROX REPAIR COST 1500.00. WE BOUGHT THE CAR IN 2011, USED AT LYBERGERS ANCHORAGE AK,PUCHASED CUSTOM EDGE, WARRENTECH AUTO INC, BEDFORD, TX, EXTENDED WARRANTY. FOR $3000.00..SO OF COURSE AFTER A BATTLE WITH WARRENTECH, THEY DENIED CLAIM THEY SAID A ROCK HIT THE CONDENSER. WE WERE LOOKING FOR INFO FROM LINCOLN FOR OTHERS WITH PROBLEM OF C/C CONDENSER. THANKS

Fuel/Propulsion System
Filed Jun 22, 201593,000 milesMN

THE GAS TANK HAS CORRODED SO I HAVE GAS LEAKING UNDER MY VEHICLE. THE MAINTENANCE MAN TOLD ME I COULD NOT DRIVE IT DUE TO DANGER OF A SPARK AND FIRE RISK. THE 2007 AND 2008'S HAVE THIS SAME PROBLEM WHICH ARE RECALLED SO WHY AREN'T THE 2009'S AS WELL. IT IS THE SAME FAULTY GAS TANK.

Electrical System
Filed Apr 23, 2015115,000 milesMI

TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE AUTOMATIC RELEASE BUTTON FAILED TO RESPOND. IN ADDITION, THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THERE WERE NO DOORS OPENED. THE CONTACT ALSO NOTICED THAT THE TRUNK DOOR WAS NOT AUTO RELEASING UPON COMING DOWN AND WHICH COULD CAUSE AN INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Electrical System
Filed Jul 29, 201439,000 milesCA

WIRES TO HEADLIGHTS BRITTLE AND/OR BROKEN. THIS VEHICLE HAS HEADLIGHTS THAT MOVE THE DIRECTION STEERING WHEEL IS TURNED AND ALSO SELF ADJUST HEIGHT UP AND DOWN AS VEHICLE IS TRAVELING. THE ALMOST CONSTANT MOVEMENT OF HEADLAMP IS CAUSING WIRES TO BECOME BRITTLE AND BREAK CAUSING HEADLIGHT FAILURE. NOT ONLY IS THIS UNSAFE, BUT IT APPEARS THAT SOME REPAIR SHOPS ARE SAYING THE FUSE BOX NEEDS TO BE REPLACED AND REPROGRAMMED TO REPAIR SYMPTOM. SOME PEOPLE MAY JUST THINK A HEADLAMP IS BURNED OUT AND AFTER REPLACING BULB, LIGHT STILL WON'T WORK. THOSE WHO CONTINUE TO DRIVE RISK LOOSING OTHER HEADLIGHT AT SAME TIME. THERE IS NO WARNING INDICATOR IN CAR TO NOTIFY DRIVER THERE IS A HEADLAMP OUT SO A PERSON COULD EASILY BE DRIVING WITH ONE LIGHT AND NOT EVEN NOTICE. UPON SEARCHING INTERNET I NOTICED OTHER LATE MODEL FORD PRODUCTS WITH SAME PROBLEM. ON MY CAR THE INSULATION WAS STILL IN TACT SO IT WAS NOT EASILY NOTICED, BUT YES THE WIRE WAS PHYSICALLY BROKEN INSIDE WIRE INSULATION. MY CAR HAS NEVER BEEN IN A CAR ACCIDENT, NOR HAS IT BEEN WORKED ON BY ANYONE OTHER THAN LINCOLN DEALERSHIP OR MYSELF. THERE IS A CAP THAT HAS TO BE REMOVED FROM HEADLIGHT HOUSING BEFORE ONE COULD ACCESS THIS SEALED OFF AREA. *JS

Electrical System
Filed Jul 1, 201440,000 milesPA

FREQUENCY: ONCE EVERY OTHER DAY WHEN TEMPERATURE OVER 73 F. ELECTRICAL: (ISSUE 1) THE SOUND SYSTEM WHILE IN USE CREATES A HORRENDOUS SOUND/BANG THAT SOUNDS LIKE AN ACCIDENT. THIS CAUSES A LOSS OF DRIVER ATTENTION AND DISTRACTION FROM TRAFFIC. (ISSUE 2) AFTER LOUD SOUND, THE STEREO WILL LOCK IT SELF AND NOT ALLOWING TO SHUT IT DOWN OR ANYTHING. (ISSUE 3) AFTER LOUD SOUND, THE TURN SIGNAL WILL FLASH IN A FASTER PACED THAN NORMAL. (ISSUE 4) AFTER LOUD SOUND, AIR CONDITIONER WOULD NOT WORK. ALL THIS ISSUES WOULD RESOLVE BY TURNING CAR OFF AND OPENING THE DRIVER DOOR TO RESET ITSELF. THIS IS A BIG SAFETY ISSUE, WITH SLEEPING KIDS IN THE BACK WHEN LOUD SOUND GETS TRIGGER AND HAVE TO STOP IN THE MIDDLE OF HIGHWAY TO "RESET THE SYSTEM". *TR

Service Brakes
Filed Jun 18, 201440,000 milesMI

BRAKES ACTIVATE WHEN TURNING AND I PUSHING THE GAS PEDAL ONE YEAR AFTER I PURCHASED THIS CAR , I NOTICED THE BRAKES WOULD ACTIVE WHEN I AM MAKING A RIGHT TURN.IT WAS EITHER RAINING OR BEGINNING TO SNOW. THE CAR WOULD BRAKE AS I WAS MAKING A TURN WHILE I GIVING IT GAS TO TURN. HAPPENED AT LEAST 3 TIMES WHILE I WAS TURNING ON A MAIN ROAD. THIS COULD HAVE BEEN A LIFE THREATENING EVENT. IMAGINE A CAR COMING AT YOU AND YOUR GAS PEDAL IS NOT RESPONDING WHILE AT THE SAME TIME YOUR CAR IS BRAKING. A VERY SCARY SCENARIO. I TOOK IT TO THE DEALER. THEY SAID BRAKES NEED CALIBRATION AND THAT I NEEDED NEW BRAKES. I SAID SURE.I ASKED IS THAT NORMAL FOR A CAR TO DO THAT WHEN BRAKES WEAR OUT . THEY SAID NO AND TESTED THE & FOUND NO ISSUES. I PAID FOR THE BRAKE REPLACEMENTS. 3 MONTHS GO BY AND THE SAME THING. TOOK BACK TO DEALER AND THEY COULDN'T DUPLICATE BUT THE BRAKES WERE FINE. I STRESSED THE PROBLEM OF MOISTURE( RAIN & SNOW) WHEN THIS OCCURS. THIS OCCURS WHEN I FIRST START DRIVING THE CAR UNDER THOSE CONDITIONS. HAPPENS ONCE AND THEN I AM FINE FOR THE OF THE DRIVE. THIS KEEPS HAPPENING TO ME. I HAVE CONTACTED THE LINCOLN HEADQUARTERS & ALL I HEAR IS TAKE IT TO THE DEALER. BUT NO SOLUTION. I EVEN FOUND PEOPLE WITH SIMILAR PROBLEMS ON GOOGLE AND PRINTED THEM & SHOWED TO THE DEALER. I DID NOT GET ANY HELP. ALL I GOT WAS THAT WE CANT DUPLICATE IT.. ON JUNE 15, 16 AND 17 2014 THIS PROBLEM HAS OCCURRED 6 DIFFERENT TIMES. I WILL CONTRACTING THE DEALER SOON. THIS IS A VERY SCARY SITUATION. *TR

Structure › Body › Door
Filed Mar 1, 201486,000 milesFL

OUTSIDE OF DRIVERS SIDE DOOR HANDLE CAME OFF. *TR

Visibility
Filed May 18, 20118,050 milesPA

THERE WERE NO EXTRANEOUS VARIABLES LEADING TO THE REAR WINDOW EXPLOSION. THE POLICE WERE NOT ABLE TO FIND ANY CONTACT ENTRY OR EVIDENCE OF VANDALISM AND INDICATED IT WAS POSSIBLY DEFECTIVE GLASS. DEALERSHIP INDICATED THAT THEY WOULD NOT INVESTIGATE THE POSSIBILITY OF PREVIOUS STRESS CRACKS OR DESIGN DEFECTS, ALTHOUGH THEY ADMITTED THAT THIS CLASS OF VEHICLE HAS SEVERE INTERNAL PRESSURE FLUCTUATIONS WHILE A REAR PASSENGER WINDOW IS OPEN TRAVELING AT HIGHWAY SPEEDS, AND THIS WAS EXPERIENCED THE DAY BEFORE. THE GLASS SHATTERED WHILE THE CAR WAS PARKED, WITH THE TEMPERATURE BEING BETWEEN 65 & 70F, WITH NOBODY IN IT. THERE WERE NO PRIOR ISSUES WITH THE GLASS. THE ONLY ISSUE WITH THE VEHICLE PRIOR TO THE GLASS WAS THE PRESSURE FLUCTUATIONS. *TR

Service Brakes, Hydraulic
Filed Sep 17, 201010,000 milesMO

TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT BRAKES WOULD EXHIBIT AN ABNORMAL RUMBLE WHEN ENGAGED. VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN TIMES WHERE THE BRAKE PADS AND ROTORS WERE REPLACED YET, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 17,000.

Seats
Filed Mar 9, 20106,000 milesCA

2009 LINCOLN MKX VEHICLE HAS DRIVER POWER SEAT THAT IS UNSTABLE AND ROCKS WHILE DRIVING. THIS CAUSES AN UNSAFE DRIVING CONDITION THAT MAKES THE FOOT FALL OFF THE BRAKE PEDAL WHEN BRAKING. DEALER SAYS THIS IS NORMAL. ANOTHER DEFECT IS THE SOUND SYSTEM WHILE IN USE CREATES A HORRENDOUS SOUND/BANG THAT SOUNDS LIKE AN ACCIDENT. THIS CAUSES A LOSS OF DRIVER ATTENTION AND DISTRACTION FROM TRAFFIC. DEALER SAYS THIS IS A DEFECT WITH NO FIX. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Lincoln MKX → · Every MKX year → · How the figures are calculated →