Page 2 of 2 · complaints 51–56 of 56

2009 Lincoln MKS complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Vehicle Speed Control
Filed Mar 12, 20103,000 milesCA

TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING THE VEHICLE AT SPEEDS OF AT LEAST 20 MPH, THE VEHICLE WOULD EXHIBIT A DRAGGING SENSATION. THE VEHICLE THEN ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED INSTALLING AN EVENT DATA RECORDER (OR BLACK BOX) IN THE VEHICLE TO RECORD ANY FURTHER FAILURES. THE CONTACT STATED SHE FELT HER SAFETY WAS AT RISK WHILE OCCUPYING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 9,701. UPDATED 05/26/10 *BF THE CONSUMER STATED WHEN ATTEMPTING TO MERGE INTO TRAFFIC, THE BRAKES LOCKED UP AND THE VEHICLE CAME TO A COMPLETE STOP. UPDATED 05/28/10.*JB

Equipment
Filed Feb 5, 201010,000 milesTX

BRAKE PADS--I TOOK THE LINCOLN MKS 2009 TO THE DEALER COMPLAINING ABOUT THE NOISE OF THE BRAKES (6) TIMES. ON THE 5TH VISIT THEY REPLACED THE BRAKE PADS-- AS I WAS DRIVING THE BRAKES CONTINUED TO MAKE NOISE THEN THE BRAKES LOCKED UP ON ME FOR A SHORT PERIOD OF TIME- I RETURNED TO A DEALER ABOUT THIS AND WAS TOLD THE PADS THEY PUT ON DID NOT CORRECT THE PROBLEM AND THEY HAD TO ORDER DIFFERENT PADS AND SOME OTHER PARTS TO FIX THE PROBLEM-- IT WOULD TAKE ABOUT 2 WKS. TO GET THE PARTS IN. I TURNED THE CAR IN AND PURCHASED A 2010. I WAS TOLD I NEEDED TO FILE UNDER THE LEMON LAW TO TRY AND GET ANY COMPENSATION. I DID NOT TRUST THAT CAR AND IT WAS VERY UNSAFE TO DRIVE. *TR

Service Brakes, Hydraulic
Filed Jan 19, 201010,250 milesFL

BRAKES AND SUPPORT BRACKETS ARE DEFECTIVE ON THE 2009 LINCOLN MKS...I HAVE HAD THE BRAKE PADS REPLACED TWICE IN THE LAST EIGHT MONTHS AND NOW THEY TELL ME THEY NEED TO INSTALL SPECIAL BRACKETS RELATING TO THE BRAKES. I HAD A SERIOUS PROBLEM TRYING TO STOP MY VEHICLE LATE LAST YEAR IN 2009 AND REPORTED TO THE DEALERSHIP. THEY COULD FIND NOTHING WRONG BUT DID CHANGE MY BRAKE PADS SHORTLY THEREAFTER FOR THE SECOND TIME...NOW THEY ARE TELLING ME THAT THEY ARE TRYING TO EXPEDITE THE PARTS FROM THE FACTORY WITHIN THE NEXT TWO WEEKS...I THINK THIS SHOULD BE A MAJOR RECALL AND ALL PERSONS DRIVING 2009 MKS VEHICLES SHOULD BE ALERTED TO THE DANGEROUS SITUATION. *TR

Power Train › Automatic Transmission
Filed Dec 28, 2009900 milesPA

TL* THE CONTACT OWNS A 2009 LINCOLN MKS. AFTER HE PICKED UP HIS VEHICLE FROM THE DEALER, HE SMELLED ENGINE OIL BURNING. HE WAS TOLD THAT BECAUSE IT WAS A NEW VEHICLE, IT WAS NORMAL. HE CONTINUED TO SMELL THE ODOR, AND THEN NOTICED LEAKAGE ON HIS GARAGE FLOOR. HE LOOKED UNDER THE VEHICLE AND SAW THAT THERE WAS A FLUID LEAKING ONTO THE EXHAUST PIPE AND SMOKING. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP AND WAS TOLD THAT THE DEALER DID NOT SEE ANYTHING WRONG. HE NOTICED THE ISSUE AGAIN AND TOOK THE VEHICLE BACK TO THE DEALERSHIP WHERE IT WAS CONFIRMED THAT THE TRANSMISSION FLUID WAS DRIPPING ONTO THE EXHAUST MANIFOLD. AT THE SAME TIME, THE REAR DOORS WOULD NOT OPEN WITH THE REMOTE OR THE BUTTON; IT WOULD RE-LOCK BEFORE SOMEONE COULD OPEN IT. THE TECHNICIAN TOLD HIM THAT THERE WAS A SERVICE BULLETIN FOR THE ISSUE AND THAT THEY WOULD TAKE CARE OF IT. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 4,200. THE FAILURE MILEAGE WAS APPROXIMATELY 900.

Seats
Filed Jan 19, 20093,292 milesOH

NEW AUTO DELIVERED 8/11/08 HAS SPENT 21 DAYS IN DEALERS REPAIR SHOP TO DATE. DEFECTS THAT BECAME KNOW ARE STUCK ACCELERATOR PEDAL (FORD & DEALER CLAIM "IT NEVER HAPPENED") DELUXE AUDIO SYSTEM THAT WORKED SOME OF THE TIME (DEALER REPLACED) CRACKED STEERING COLUMN ( DEALER REPAIRED) NOT KNOWING WHAT WILL HAPPEN NEXT, REQUESTED THAT FORD TAKE BACK THE CAR, WHICH COMPANY REFUSED. CAR HAS DESIGN DEFECTS WHICH AFFECT THE SAFETY OF THE DRIVER & PASSENGERS. FRONT HEADRESTS AND MIDDLE WINDOW PILLARS MAKE SIDE VISIBILITY DIFFICULT. THE DAYTIME GLARE FROM THE INFORMATION WINDOW ON THE DASH MAKES IT IMPOSSIBLE TO READ WHICH CAN BE DANGEROUS IN A WARNING SYSTEM FAILURE SITUATION. *TR

Equipment
Filed Jan 8, 2009150 milesMI

TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT DISCOVERED THAT ALL OF THE WINDOWS WERE DOWN WHEN THE VEHICLE WAS NOT IN OPERATION. THE DEALER SUGGESTED THAT THE KEY FOB MUST HAVE BEEN TOUCHED AND CAUSED THE WINDOWS TO GO DOWN. SHE WAS UNABLE TO ROLL THE WINDOWS BACK UP UNTIL THE VEHICLE WARMED UP. THE DEALER STATED THAT THE GLOBAL OPENING SYSTEM NEEDED TO BE DISARMED IN ORDER TO REMEDY THE FAILURE. THEY FURTHER STATED THAT IN ORDER TO PINPOINT THE FAILURE EXACTLY, THE KEYLESS ENTRY GLOBAL SYSTEM NEEDED TO BE RE-ARMED. HER CONCERN WAS THE SENSITIVITY OF THE VEHICLE FOB OPENING. NO REPAIRS HAVE BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 150.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Lincoln MKS → · Every MKS year → · How the figures are calculated →