2019 Lincoln MKC complaints

The contact owns a 2019 Lincoln MKC. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.

The engine light came on. It was inspected and there is a coolant intrusion. Apparently, this was a known issue for this engine. There is an existing Technical Service Bulletin (TSB) 22-2229 and a Ford Customer Satisfaction Program (CSP) 21N12 related to this issue The program indicates up to 7 years or 84k miles, which I believe this falls under (my mileage is 42k) providing a one-time repair program providing a no-cost short block replacement. Ford is not cooperating.

My car has been in and out of the shop since I purchased it, while still under the company’s warranty. I have went months without my vehicle at times. I feel these issues were directly related to a known engine failure/faulty engine by the manufacturer. My car was in a shop for nearly two months due to a rough idle without any diagnosis because it wasn’t producing a code. I brought the vehicle back in around a month later due to the same rough idle and was told the vehicle needed a new purge valve. Currently, my vehicle is at a Ford dealership waiting for a new engine to be installed. My vehicle was misfiring at start up, but my check engine light never illuminated. My coolant reservoir was completely empty. I found out that coolant was leaking into the engine compartment. I have been without my vehicle for a month now. At minimum Ford/Lincoln should be reimbursing the cost of my replacement engine since this is a known issue. Overall, I feel this should fall under a recall. I have a two year old daughter and driving this vehicle was a safety risk. Had I known about these issues I would not have purchased the vehicle. Ford/Lincoln failed to disclose that these vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure. Ford/Lincoln failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cyli

The vehicle has now been at the dealership for almost two weeks. I drove the car in under its own power and was shocked to learn that it needs a new engine (long block) due to a known issue described in a Technical Service Bulletin (TSB) 19-2346 After doing my own research, I discovered that this is a widespread problem with the Ford 2.0L engine, and the dealership confirmed this by stating they’ve replaced hundreds due to this defect. I then contacted Ford directly, but was told by customer service that the vehicle is out of warranty, and nothing could be done. The Ford case number is [XXX]. Let me be clear: this is not normal wear and tear. A major engine failure at only 63,000 miles is completely unacceptable — especially in a Certified Pre-Owned (CPO) vehicle, which I was sold as reliable transportation. I now realize that Ford and its dealers have been knowingly selling vehicles with a manufacturing defect, without taking responsibility when those vehicles inevitably fail. This is a documented defect in the engine block, as acknowledged by Ford in the TSB. Yet there is no recall. Why? This issue poses a serious safety risk, not to mention a massive financial burden for consumers who trusted Ford’s certification and quality standards. It is deeply concerning that Ford has chosen to avoid accountability, leaving owners like myself to pay for expensive repairs stemming from your own design flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

Coolant leak, no warning overheating car turned off,needs new engine,coolant leak into cylinder ,only 62000 miles on the car

On or about July 29, 2025, the check engine light illuminated in my 2019 Lincoln MKC Sport with a 2.0L EcoBoost engine. A mechanic inspected the vehicle on August 4, 2025, and confirmed coolant is entering cylinder one, likely due to a blown head gasket or, less likely, an engine block crack. Symptoms include coolant loss, potential misfiring, and the check engine light activation. The issue was identified through diagnostic testing (e.g., borescope inspection or compression test, pending specific results). No external coolant leaks were observed, indicating an internal engine failure. The vehicle has 89,516 miles and was purchased three months ago on May 5, 2025, from Ford City in Champaign, Illinois. Safety Concerns: Coolant intrusion into cylinder one risks engine misfiring, rough idling, or sudden power loss, which could cause engine stalling or failure during operation. This poses a serious safety hazard, as it may lead to loss of vehicle control, particularly at highway speeds or in traffic, endangering the driver, passengers, and other road users. The defect compromises the reliability of the 2.0L EcoBoost engine and requires costly repairs. Additional Context: • No known history of severe overheating exists, but maintenance records prior to purchase are unavailable. • The vehicle has no aftermarket modifications. • No crashes or injuries have occurred, but the issue emerged shortly after purchase, suggesting a possible pre-existing defect. • Similar coolant intrusion

My 2019 Lincoln MKC with a 2.0L EcoBoost engine experienced coolant intrusion into cylinder 2, leading to engine misfire, check engine light, and severe vibration. The dealership confirmed the issue and recommended a full long block engine replacement, estimated at over $11,000. This failure occurred at only 48,000 miles. This appears to be the exact issue described in Ford TSB 19-2346, which covers 2017–2019 model year vehicles with the 2.0L EcoBoost engine, including the Lincoln MKC and MKZ. The TSB acknowledges a design-related coolant leak into the engine cylinders that can cause white smoke, misfire, rough running, and warning lights. Ford’s recommended repair is to replace the long block assembly. I believe this is a widespread design defect and request NHTSA’s investigation to ensure proper manufacturer accountability.

The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle briefly vibrated, prompting the contact to discontinue driving the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the cylinders resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.

Only 69,000 miles and have engine failure. Car shut down on the highway and put me and my child in a very dangerous situation. Dealership diagnosed it as coolant intrusion into the engine. Seems to be a widely known problem with the MKC. The engine now must be replaced and the cost is more than the car is worth.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2019 MKC - Purchased from Lincoln last year used 20k. Known coolant intrusion into the engine. Clouds of white smoke in exhaust and coolant leak. Misfire. Requires replacement per TSB Ford replaced defective engines with exact same problem; Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion, PROGRAM TERMS This program provides a no-cost, one-time repair (if needed) to the 1.5L short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first. ...........but has not helped Lincoln Customers with the exact same issue.

When placing the vehicle in Reverse, the camera image is distorted. This problem happens intermittently but when it does, I am unable to view any potential hazards as I back up.

Was uninformed about previous recalls to this same make and model that took place prior to me getting this vehicle. Was told by Ford dealership recently once I took the vehicle for diagnostic for engine light being on that coolant has been leaking into the engine and would require a brand new engine. This has been a manufacture issue that ford has been made aware of years ago and has done absolutely nothing about.

COOLANT LEAKED INTO THE EMGINE BLOCK THAT RESULTED IN THE ENGINE BEING DAMAGED SO IT NEEDED TO BE REPLACED AT MY EXPENSE. THE CAR WAS PURCHASED ON JULY 2022 AND ONLY HAS 17500 MILES ON IT. THIS IS A KNOW PROBLEM WITH MANY LINCOLN KMC'S. I THINK LINCOLN SHOULD PAY FOR ENGINE REPLACTMENT.

I started my car with no prior warning light or malfunction alerts on my dashboard or Lincoln phone app. Upon shifting into drive, the vehicle began shaking severely, accompanied by a loud rattling noise for the first time. I had the car towed to a Lincoln dealership, where they evaluated the issue (see attached file for their conclusion). Seeking a second opinion, I had it towed again to an independent service center, where they determined that a cracked electrical plug caused a transmission fluid leak. The defect put our safety at risk, as I was unknowingly driving with transmission fluid levels below the minimum and blackened oil. As a result the transmission had to be replaced.

Coolant intrusion to cylinder in the engine

On my 2019 Lincoln MKC, which has 53,000 miles, the weather adhesive on one side of the moon/sunroof has come loose. The entire assembly is nearly detached, and I suspect this is a manufacturing defect, considering the car is relatively new and has low mileage. While I was driving on the highway, the roof could have come completely loose and potentially hit someone, which raises significant safety concerns regarding this manufacturer issue.

Misfire of Cylynder 1 and then had it replaced. Still losing coolant and rough start intermittently. White smoke from exhaust

Vehicle shaking when trying to start with me and my children in vehicle. Error code misfire of cylinder 1 and then smoke from exhaust. Just had it repaired in July

Engine misfires, using up antifreeze PO302 PO316 Took to dealer, wanted to replace engine but I am 3 months out of warranty

I have called Leith Lincoln in Raleigh twice in less than 30 days to report an alert that continues to come through on my Lincoln app about the airbags. The airbag light comes on-on the dashboard even when there is not a passenger in the seat. The Restraints Indicator Lamp Warning comes on and remains on for an ample amount of time. The alert on the app states that "your airbag warning is on due to a fault with the passenger airbag detection indicator." It also tells me to contact the dealer. This is a safety concern for me.

My Lincoln MKC 2019 2.0 EcoBoost with just 37k miles show and engine light. Dealership diagnostic was PC0301. Misfire on the cylinder number 1. The solution? Engine replacement with a cost of $9,000 USD. Due to a well know problem. Coolant leak. I can not afford to pay this amount, and unfortunately the vehicle is not under warranty. Ford Motor Company knows this issue and still isn’t doing anything to help owners that are out of warranty. Surely is not a problem cause by the user, is a defect from factory. This problem also affects Canadian market and Mexico.

Wheel bearing on driver's side front had to be replaced. It is not available for inspection. vehicle started making a loud woomp woomp noise near the wheel.My wheel could have seized while driving. The problem was confirmed and resolved by an independent service center. The vehicle was inspected by an independent service center There were NO warning lamps or messages prior to the failure. Symptom first appeared July 27, 2024.

The coolant/ transmission fluid is found to be leaking into the engine. Now I to pay for a new engine when I have had the car 1 year and 8 months. I still owe $22,000 on the vehicle, and while it’s said that Lincoln knew about this problem, no recall was ever issued. I am 3,000 miles over the warranty, but there are no security message popping up to say this is a problem. The dealership said nothing is firing of to warn of a problem in the computer either. I had the oil changed 1 month ago but was not told or warned of an engine defect either ( I was under mileage that time). I am asking for assistance to replace this engine. I feel there should have been a recall to replace the models effected. Others have had their engines replaced free of charge I asking to extended that same courtesy free of charge. And a recall should be issued for theses bad engines when the problem was known prior to sale. I have purchased Ford vehicles in the past and but I was married at the time but he too has a LMKC right now. Please advise on some type of assistance. Thank you

See attached document for complaint

I received a recall in July 2023 recall (23v378). It has now been six months of parking my car outdoors. I have contacted the dealership 3 times to no avail about the repair. Last contact was on 1/24/2024 no returned phone call.

Recall - 23S28 - NHTSA recall 23V378 I have not been able to get my dealership to return my calls or fix this recall - Monadnock Ford 119 Monadnock Highway Swanzey, NH 03446 I contacted them back in August and they finally (after multiple efforts) got back to me in November and asked for my info. I asked for an eta and they told me parts were on backorder. I have contacted them via their website, phone and email multiple times for an update with no reply.

The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the vehicle overheated. The contact allowed the vehicle to cool down and restarted the vehicle; however, the temperature level immediately registered from cold to hot. The contact stated that the failure reoccurred three times and the process was repeated; however, the vehicle remained inoperable. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact stated that when the temperature level was hot, coolant was leaking into the oil, which caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to pay a portion of the cost to repair the vehicle. The failure mileage was approximately 74,000. The VIN was unavailable.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Recall 23S28 on my vehicle has never been repaired. have contacted dealership several times and have been told I would have to wait for part. Three months is not acceptable . I have tried to call 888-327-4236 and line does not connect. Also tried to email NHTSA.gov and will not go through.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact stated that she had disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact stated that the vehicle was experiencing a rough start. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 70,000.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

Received recall notice and advised in AUG in letter that parts were available . Made appt with Nick Mayer Lincoln Mayfield Hts Ohio for 9/6 8:00 am. While on the way they called to say they cant do it because they didn't have the parts. I visited on 9/11 and discussed with the service manager that I was on the list and they would contact me////// Watching the Cleveland news tonight I see that there was a fire of a 2019 MKC3 . I will be 81 years old very soon and really don't need this [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall repair. The manufacture was notified of the issue. The VIN tool confirmed parts are now available.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact attempted to jumpstart the vehicle however, the battery failed. The vehicle started getting hot and the battery terminal was disconnected. The vehicle was towed to the residence and remained their inoperable. The contact called the dealer and was informed that the manufacturer only provided 2 parts per week per dealer for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Camelback Lincoln (1400 E Camelback Rd, Phoenix, AZ 85014) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In June of 2023, a potential fire recall was issued. Contacted two dealerships, was told no parts available. In August 2023, a second notice regarding fire (whether car is running or parked). Called dealer and was told “no parts yet, out on wait list, no idea when parts will come in.” Called several times.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked at a gas station the vehicle caught on fire. The dealer was made aware of the issue. The manufacturer was made aware of the issue. Parts distribution disconnect.