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2018 Lincoln MKC complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed Sep 5, 2024UT

I have the 2.0L EcoBoost I-4 (assembled December 2017, engine block part number HV 206 AA) in my 2018 Lincoln MKC Black Label. The head gasket failed at 37,000 miles in May 2023, according to my Ford/Lincoln dealer. It started as intermittent misfiring/running rough with the check engine light illuminated. My scanner detected the code P0301 cylinder one misfire. My coolant reservoir tank level also gradually decreased, with no visible leakage. After waiting weeks to have my engine looked at, they confirmed that cylinder 1 was burning coolant as it failed Ford's cooling system pressurization test. A borescope test also proved that the coolant was leaking into cylinder one's combustion chamber. At this point, I've learned from many complaints online that these engines are notorious for suffering coolant intrusion even at low mileage, and Ford refuses to issue a recall despite this well-known issue that also plagues other EcoBoost I-4 variants. This well-known coolant intrusion problem affecting many Ford and Lincoln models is a costly safety issue for owners. Ford needs to do the right thing and recall these engines. I bought the car in December 2021 with 30,000 miles from a Lincoln dealer in Las Vegas, Nevada, and it was CPO, so the extended warranty covered the engine replacement (long block). Had this not been under warranty, I would have paid more than $7,000. Most owners are not fortunate like me to have a warranty cover this repair. The replacement engine in my MKC now wa

Engine
Filed Aug 29, 2024PA

2.0 Ecoboost engine has coolant intrusion issues due to manufacturing defect and is causing the vehicle to be unsafe to drive

Engine
Filed Aug 23, 2024GA

Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 37,000 miles, just 1 year outside of the warranty.

Engine and Engine Cooling
Filed Aug 16, 202450,000 milesMI

The contact owns a 2018 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The contact stated while starting the vehicle, there was a slight hesitation in the response of the vehicle. The vehicle had been taken to the dealer and was diagnosed and determined that the coolant level was low and that there was coolant intrusion into cylinder #3, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not covered under recall or warranty. The manufacturer opened a case for the failure. The failure mileage was 50,000.

Engine
Filed Aug 1, 2024NV

I purchased car in Septemver of 2023, in May of 2024 I started ha jng issues with it misfiring and a mechanic told me I had a coolant leaking. in June 2024 I had to take it to a mechanic as an emergency as it wasn't driving properly. I was then informed that I need a new engine because coolant is leaking onto engine block. I then took it to the dealership i bought it from, they in turn took it to Lincoln, who verified with a diagnostic that yes it did need a new engine. i did some research and Lincoln has a safety bulletin out for ghis exact issue for cars from 2017-2019. I have had my car at dealership I bought it form snd at lincoln and no one is taking responsibility of this issue and the fact that I've had the car less then 1 year. I can't afford to replace the engine for $7,000.

Engine
Filed Oct 17, 2023FL

My car was recalled by Lincoln in May 2023 because a battery sensor causes the car to catch on fire anytime, on or off. I have had my car in to Lincoln 2 times since then and there are no parts to fix the recall. Lincoln says the sensors are on back order and they don't know when they will be available, no end date. My car can combust at anytime and Lincoln has no idea when they will have the part to fix it! There are 143, 000 cars in this recall and since May when Lincoln finally announced the recall, there have been no parts available to fix the recall since they made the announcement.

Engine
Filed Sep 26, 2023NC

The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Sep 5, 202360,000 milesNJ

The contact owns a 2018 Lincoln MKC. The contact stated that while starting the vehicle, the battery warning light and other unknown warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the part was shipped to the dealer to perform the recall repair. The failure mileage was approximately 60,000. Parts distribution disconnect

Electrical System
Filed Jul 29, 2023AZ

My car has 2 recalls 1. RISK OF UNDERHOOD FIRE and 2. pcm reprogramming recall, Took my car to Lincoln service center they only fixed the 2nd one which is the PCM reprogramming. They called me and said my car is ready for pick up. After couple of hours I’ll check in your website STILL the under hood fire recall wasn’t fix so what should I do. This is too UNSAFETY to drive and park i need your help thank you

Engine
Filed Jul 24, 2023NM

The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Jul 3, 202341,000 milesMA

The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

Lane Departure › Blind Spot Detection
Filed Jun 8, 2023MI

Backup camera, side blind-spot warning and park assistant failed due to inoperative DC/DC converter. All failed items safety related. Dealer service tech confirmed problem and cause. This system has been a subject of recalls on previous model years. Warning system on dashboard indicated failure of these systems.

Wheels
Filed Apr 1, 2023CA

When purchasing new tires today, we were informed that we needed to replace the lug nuts as the lug nut wrench no longer fit the top of the nuts. We were told that they often have this problem with Lincolns and some Fords. He said they could "force" the old ones back on, but the next time they would have to be cut off and replaced. We researched this problems and found that others had the same problem. This is not acceptable - especially if out on the road and we get a flat tire. I only wonder if the recent accident when a tire flew off the truck on the freeway and hit another car causing it to flip over was because their lug nuts were "forced" on. This cost us an additional $60 and would have been even more if they would have had to cut the old ones off.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 8, 202250,400 milesIL

The contact owns a 2018 Lincoln MKC. The contact stated that while at the dealer for routine maintenance, the mechanic discovered multiple wheel lug nuts had swollen and the wheels could not be removed using the standard wrench supplied by the manufacturer. The contact indicated that the failure was present on each of the four wheels. The cause of the failure was not yet determined. The contact was informed that the lug nuts needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,400.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Sep 26, 202223,480 milesFL

The contact owns a 2018 Lincoln MKC. The contact stated that upon having the tires serviced by an independent mechanic, the mechanic informed him that all the lug nuts were swollen and difficult to be removed. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed him that they were aware of the failure; however, the parts were on backorder. The vehicle was not repaired. The failure mileage was 23,480.

Engine
Filed Aug 4, 202261,000 milesNC

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11477621 *DJR ******* DELETE VOQ *******

Fuel System, Gasoline › Delivery
Filed Aug 4, 202254,000 milesNC

The contact owns a 2018 Lincoln MKC. The contact stated that after refueling, the vehicle would not immediately start. The driver had to turn the ignition key and depress the accelerator pedal simultaneously to start the vehicle. Additionally, while attempting to refuel the vehicle, the fuel nozzle would constantly click off and on. The vehicle was taken to the local dealer who replaced a fuel system line and the failure was remedied. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 54,000.

Engine
Filed Jun 13, 2022OH

My check engine light went on one week ago and we received a message that my vehicle was unsafe to drive due to an engine misfire. We did not drive the vehicle, but could not take it into the dealership until today as they were backlogged and could not fit it in until today (9/13/22). I just received notice that my 2018 Lincoln MKC needs the engine block replaced due to a known issue with the 2.0 ecoboost engine leaking coolant into the engine, which can cause overheating and possible combustion. I discovered that there is a technical service bulletin noting this known issue, but there has not been a recall on the vehicle and it will now cost $7800 to replace.

Engine
Filed Mar 2, 2022OH

Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 77,000 miles, just 7,000 miles outside of the warranty.

Engine
Filed Nov 6, 2021NV

Engine light came on and my LinolnWAy app told me to not drive over 45 mph because my car may start having smoke come out. I took the car to the dealership and was told that I needed a new engine because the coolant has leaked over . I was told that my car was the 5th Lincoln that came in and needed a new engine. A new engine was installed and I was told that i had just made the warranty otherwise it would have been a $9000 fix. I was without a car for a week and a half.

Tires
Filed Aug 17, 2021IL

I purchased this vehicle in 2020 and it came with these tires. THREE of the four tires either had a bubble or repeatedly lost air around 28000 miles. These are very unsafe tires and unlikely a road hazard damaged three of the four.

Unknown or Other
Filed Jan 3, 202120,000 milesNJ

REAR DECK DOOR DOES NOT FULLY CLOSE AND LOCK, CAUSING THE SYSTEM TO CONTINUALLY ATTEMPT TO CLOSE AND LOCK IT. CAUSING THE BATTERY TO BECOME FULLY DISCHARGED WHEN PARKED.

Wheels
Filed Sep 30, 201923,000 milesTN

AFTER LESS THAN 26000 MILES THE TIRES ARE REPORTED BY FORD MAINTENANCE TO BE WOREN TO A DANGEROUS LEVEL WHEN TRAVELING THERE IS A LOUD NOISE FROM TIRES

Power TrainCrash
Filed Jun 21, 201910,000 milesNY

TL* THE CONTACT OWNS A 2018 LINCOLN MKC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE CONTACT EXITED THE VEHICLE AND VEHICLE STARTED TO ROLL AWAY. THE CONTACT ATTEMPTED TO REENTER THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONTACT FELL AND SUSTAINED SEVERAL BRUISES AND MINOR CUTS. THE CONTACT WAS CERTAIN THAT THE SHIFT LEVER WAS SWITCHED TO THE PARK POSITION. THE VEHICLE THEN CRASHED INTO A LIGHT POLE. THE VEHICLE WAS TAKEN TO HERITAGE LINCOLN INC LOCATED AT 900 W GENESEE ST, SYRACUSE, NY 13204, (315)472-4534 TO BE DIAGNOSED, HOWEVER THE RESULT WAS STILL PENDING. THE DAMAGE TO THE VEHICLE WAS REPAIRED, THERE WAS NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE. *BF *TR

Electronic Stability Control (esc)
Filed Feb 11, 20193,000 milesFL

THE DEALER THAT SOLD ME MY VEHICLE GAVE ME THIS DEFECTIVE CAR WILE MY VEHICLE WAS BEING SERVICED FOR ISSUES. I WAS WITH MY WIFE AND STOPED TO BUY HONEY AT A STAND AT THE CORNER OF AN INTERSECTION IN DELRAY BEACH, I PARKED THE CAR AND LEFT THE CAR ON OPENED THE DOOR AND WENT OUT TO BUY HONEY, MY WIFE WAS ON THE PASSENGER AND ALSO CAME OUT , LEFT THE DOOR OPEN, WE WHERE ABOUT 7 MIN TALKING WITH THE GUY AT THE HONEY STAND WHEN ALL THE SUDEN THE CAR WAS COMING AT US, THANKFULLY THE THREE OF US WHERE NOT RUN OVER , I RAN AS FAST AS I COULD TO GET INSIDE THE DRIVER SIDE TO PUT THE BRAKE AND WAS ABLE TO STOP IT, THE VEHICLE WAS GOING TOURD A MAIN ROAD (JOG RD) SCARIEST MOMENT .......

Unknown or Other
Filed Nov 9, 2018FL

SUNROOF HAS A LARGE CRACK IN IT AND LINCOLN DEALERSHIP STATES IT WAS HIIT BY SOMETHING. NOTHING HIT THAT GLASS. LINCOLN WILL NOT COVER THE CHARGE AND WANTS TO CHARGE ME$1500. THE GLASS SUNROOF IS DEFECTIVE

SteeringCrash3 injured
Filed May 1, 20182,382 milesWV

TL* THE CONTACT OWNS A 2018 LINCOLN MKC. WHILE DRIVING APPROXIMATELY 65 MPH, THE LANE DEPARTURE SAFETY FEATURE ACTIVATED TO CORRECT THE VEHICLE FROM VEERING OUT OF THE LANE. THE LANE DEPARTURE FEATURE STEERED THE VEHICLE TOO FAR TO THE LEFT, CAUSING THE VEHICLE TO CRASH INTO THE MEDIAN AND FLIP OVER. THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE, BUT THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE DRIVER, FRONT SEAT PASSENGER, AND REAR DRIVER SIDE PASSENGER ALL SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER (MOUNTAINEER LINCOLN IN BECKLEY, WV) WERE NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,382.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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