Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
VEHICLE STALLS INTERMITTENTLY WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE, AND CANNOT DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
VEHICLE HAD A LEAK ON PASSENGER'S SIDE . ONLY LEAKS WHILE DRIVING IN HEAVY RAIN. ALSO, LEAKS AT STRIP THAT COVERS INTERIOR AT AN ANGLE OF WINDOW. *AK
AT ANY GIVEN TIME VEHICLE CAN ACCELERATE TO AN UNKNOWN SPEED WITHOUT WARNING.*AK
VEHICLE WAS SLOWING DOWN/ GOING 8MPH, AND WAS NOT STOPPING. BRAKES FELT FINE. DIAGNOSTIC TEST COULDN'T FIND ANYTHING WRONG TECHNICALLY. VEHICLE'S COMPUTER MAY HAVE A DEFECT THAT DEALER CAN'T DETECT.*AK
FRONT BUMPER GUARDS, DAMPERS, ARE HELD UP BY PLASTIC BOLTS. THIS IS THE SECOND TIME THAT CONSUMER HAS TO TIE THEM UP BECAUSE THEY KEEP FALLING OFF. CONSUMER IS CONCERNED THAT PLASTIC COULD GET CAUGHT UNDERNEATH AND CAUSE A FIRE. APPARENTLY, PLASTIC BOLTS ARE NOT STURDY ENOUGH TO HOLD AGAINST DIFFERENT WIND SPEEDS. *AK
FRONT BUMPER AIR DEFLECTOR ON CAR HAS BEEN A MAJOR PROBLEMS SINCE WE FIRST DROVE CAR OFF THE LOT. WE ARE UNABLE TO DRIVE INTO ANY SHOPPING CENTER THAT HAS A SLIGHT INCLINE WITHOUT DRAGGING THE CAR. WE HAVE REPEATEDLY COMPLAINED ABOUT THIS AND ARE TOLD BY DEALER THAT CAR DOES NOT SIT TO LOW. HOWEVER I CAN NOT EVEN GO TO OUR NEIGHBORHOOD POST OFFICE WITHOUT SCRAPING THE UNDERCARRIAGE OF CAR. ON SEVERAL OCCASIONS WE HAVE HAD TO USE WIRE COATHANGERS TO REATTACH THE PLASTIC-LIKE PAN IN ORDER TO DRIVE THE VECHICLE. MY HUSBAND AND I ARE NOT "HOT-RODDERS" BUT 60+ SENIORS. WE DRIVE ONLY ON THE FREEWAYS AND IN RESIDENTIAL AREAS . AS THIS HAS BEEN AN ONGOING PROBLEM WE FEEL THAT EITHER WE HAVE A "LEMON" OR THAT THERE IS A MAJOR STRUCTURAL DEFECT IN THE SUSPENSION OF THIS VEHICLE . THE DAY WE WERE TO TAKE DELIVERY OF OUR CAR THE SALESPERSON CALLED TO NOTIFY US IT HAD TO GO TO THE BODY SHOP BECAUSE ONE OF THE DOORS WAS NOT ALIGNED PROPERLY. IN HINDSIGHT WE WONDER IF THAT IS WHERE OUR TROUBLES BEGAN AND IF POSSIBLY THIS PARTICULAR CAR WAS DROPPED OFF THE CARRIER? WE FEEL THAT HAVING TO RETURN THIS CAR TO THE DEALER 8 TIMES FOR VARIOUS PROBLEMS WITH MILEAGE OF ONLY 16000 IS EXCESSIVE.*AK
SIDEWALL CAME COMPLETELY OFF THE TIRE. MILEAGE ON THE AUTOMOBILE AT THE TIME WAS 6,000 MILES. TIRE HAS NO WORN TREADS, NOR HAS THERE BEEN ANY ACCIDENTS OR INCIDENTS INVOLVED THAT WOULD CAUSE THIS TO HAPPEN.*AK (TIRESIZE: P215/60R16)
WHILE TRAVELING IN WARM WEATHER AND WITHOUT ANY INDICATION SPEEDOMETER FAILED, GIVING NO PROPER READING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
UNDER NORMAL DRIVING CONDITIONS, THE RIGHT FRONT AND RIGHT REAR TIRES WERE MAKING A BUMPING NOISE. TOOK VEHICLE TO LOCAL TIRE SERVICE CENTER AND DISCOVERED BOTH TIRES WERE SEPARATING. REPLACED TIRES IMMEDIATELY DUE TO SAFETY CONCERNS. *AK (DOT NUMBER: W2X8 TIRESIZE: 2156016)
WIFE DRIVING, I'M PASSENGER. APPLIED BRAKES, HELF FIRMLY, WENT THRU STOP SIGN. LUCKY ! NEXT, AT RED LIGHT, CAR QUICKLY LURCHED FORWARD BUT WAS ABLE TO BRAKE BEFORE HITTING CAR IN FRONT. REPORTED THIS TO THE DEALERSHIP. THEY REPORTED BACK THAT THEY LOOKED FOR ANY SUCH PROBLEMS IN THEIR COMPUTER SYSTEM AND "THERE WAS NONE." THIS IS MOST FRIGHTENING. WHAT SHOULD I DO?*AK
WHILE DRIVING, WINDSHIELD WIPERS QUIT WORKING AND BOTH WASHER CAME OFF CAUSING WIPER FLUID TO SPRAY ONTO THE WINDSHIELD CAUSING ZERO VISIBILITY, WIPER DELAYS WERE INOPERATIVE AND THE PUSH BUTTON CONTROL DID NOT RELEASE ANY FLUID, ON THE WAY HOME THE WASHERS PERIODICALLY SPRAYED FLUID ON THEIR OWN, DEALER IS GOING TO REPLACE THE WIPER SWITCH. *SLC
SUDDEN ACCELERATION WHILE IN STOP AND GO HEAVY TRAFFIC. THIS CAUSED VEHICLE TO REAR END ANOTHER VEHICLE, NO INJURY REPORTED. DEALER / MANUFACTURER NOTIFIED, AND STILL WAITING FOR THEIR RESPONSE. * AK *JB
CONSUMER STATES ON SEVERAL OCCASIONS HE EXPERIENCED SUDDEN AND EXCESSIVE UNEXPLAINED ACCELERATION, WHILE IN HIS GARAGE AND ATTEMPTING TO PARK VEHICLE WITH HIS FOOT ON THE BRAKE THE ENGINE REVED AND THE TIRES STARTED SPINNING OUT OF CONTROL, CONSUMER ENDED UP GOING THROUGH THE BACK WALL OF THE GARAGE CAUSING DAMAGE TO THE VEHICLE AND THE WALL, DEALER HAS REPLACED TRANSMISSION, HOWEVER PROBLEM STILL OCCURS. *JB
ENGINE STALLS WHILE TURNING RIGHT OR LEFT AT LOW SPEEDS. DEALERSHIP CANNOT DETERMINE CAUSE OF DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
ENGINE STALLS WHILE AT HIGHWAY. SPEED. DEALER WORKED FOR A WEEK BUT PROBLEM HAPPENED AGAIN. DEALER WORKING AGAIN. SEEMS TO HAPPEN WHEN ENGINE IS HOT. *AK
VISIBILITY AT NIGHT IS REDUCED DUE TO CONDENSATION BUILD UP IN PASSENGER'S SIDE HEADLIGHT. *AK THE DEALER WAS NOT WILLING TO REPLACE THE LENS BECAUSE IT WAS DEFECTIVE. *YH
VEHICLE STALLS AT ANY SPEED. DEALER REPLACED FUEL PUMP AND SENDING UNIT, BUT IT DID NOT REMEDY PROBLEM. *AK
CONSUMER PUT VEHICLE IN DRIVE AND VEHICLE WENT BACKWARDS. *AK
ALL FOUR TIRES HAVE WORN DOWN TO BELT DUE TO SPINDLE. DEALER HAS BEEN NOTIFIED.*AK
TURNED STERRING WHEEL TO CHANGE LANES. LEFT FRONT BALLJOINT SNAPPED INTO CAUSING LEFT FRONT WHEEL TO TURN SIDEWAYS WHICH CAUSED LOSS OF STEERING RESULTING IN LOSS OF CONTROL OF VEHICLE CAUSING VEHICLE TO SPIN INTO AND JUMP GUARDRAIL CAUSING NUMEROUS AMOUNTS OF DAMAGE.THERE WAS A RECALL IN DEC. OF 2000 TO CHECH TORQUE OF BALLJOINTS WHICH I HAD COMPLETED THE SAME MONTH. I WAS DEFINITLY LUCKY I DID NOT GET KILLED AS I ENDED UP ACROSS TWO LANES OF I75 .I HAVE TALKED TO SEVERAL BODYSHOP MANAGERS AND THEY EACH HAVE HAD SEVERAL INSTENCES OF THE BALLJOINTS SNAPPING OFF ON THESE VEHICLES. THERE SEEMS TO BE STRUCTURAL DEFECT HERE THAT LINCOLN KNOWS ABOUT,BUT IS NOT DOING ANYTHING TO CORRECT.
CONSUMER WAS TRAVELIG 35-40MPH AROUND A SMALL CURVE BRAKES WERE APPLIED SLIGHTLY AND LOCKED UP. BRAKES STOPPED THE WHEELS COMPLETELY, BUT VEHICLE KEPT GOING. VEHICLE WAS PULLING TO LEFT & BLEWOUT.*AK
AIR BAG DEPLOYED BY OBJECT UNDER CAR.THERE WAS NO COLLISION.*AK
AIR BAG DEPLOYED BY OBJECT UNDER CAR.THERE WAS NO COLLISION.*AK
WHEN DEPRESSING BRAKE PEDAL BRAKES WOULD MAKE A LOUD NOISE. PLEASE PROVIDE FURTHER INFORMATION. DEALER HAS BEEN NOTIFIED. *AK
STEERING COLUMN EXPERIENCES VIBRATION AT A STAND STILL/ IDLING VEHICLE VIBRATES. IT HAPPENS IN REVERSE AND IN DRIVE. DEALER KNEW IT WAS A DESIGN PROBLEM, BUT THERE WAS NO REMEDY.*AK DEALER HAS REPLACED THE FOLLOWING: LEFT EXHAUST MANIFOLD, POWER STEERING PUMP, BELT&TENSIONER, SPRING IN STEERING COLUMN, AND REVISED STEERING YOKE, PROBLEM STILL EXISTS. *SLC
UPHILL AT 45 MPH VEHICLE LURCHED/TOOK OFF, APPLIED BRAKE FOR ABOUT 1/8 OF A MILE. BRAKES COULD NOT HOLD VEHICLE.WENT THROUGH TWO INTERSECTIONS BEFORE CONSUMER WAS ABLE TO STOP VEHICLE. DEALER HAD VEHICLE FOR 2 WEEKS, COULD NOT FIND CAUSE. CONSUMER NO LONGER FELT SAFE DRIVING VEHICLE. *AK
WHEN DRIVING 15-20 MPH AND UPON DEPRESSING BRAKE PEDAL TO MAKE A GRADUAL STOP VEHICLE SUDDENLY ACCELERATED, CAUSING AN ACCIDENT. VEHICLE HIT A BRICK WALL IN WHICH DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. CONSUMER HAS CONTACTED DEALER. *AK
ABOUT A MONTH AFTER CONSUMER PURCHASED VEHICLE MANUFACTURER STARTED TO INSTALL SOME EXTRA PROTECTION IN FRONT TO MAKE VEHICLE ABLE TO PASS A TEST. ALSO, GAVE IT MORE PROTECTION. CONTACTED DEALER,AND DEALER WAS NOT WILLING TO PUT THIS NEW SYSTEM ON. *AK
WAS SHIFTING INTO DRIVE WHEN TRANSMISSION STARTED TO WHINE & NOT SHIFT AT ALL. THEN SUDDENLY IT WOULD JERK HARD INTO GEAR. LATER WOULD TRY TO PASS ANOTHER VEHICLE, IT WOULD JERK HARD GOING INTO OVERDRIVE. COMPLAINED TO DEALERSHIP NUMEROUS TIMES, BUT NOT TAKEN SERIOUSLY. AFTER LAST COMPLAINTS INFORMED THAT VEHICLE NOT SAFE TO DRIVE IN THAT CONDITION. *AK
SMELL OF EXHAUST INSIDE OF VEHICLE, POSSIBLE FAILURE WITHIN THE EXHAUST SYSTEM. *CJ
THE CONSUMER CONTACTED THE DEALER REGARDING RECALL 00V-359 FOR THE LOWER BALL JOINT, CONSUMER TOOK THE VEHICLE IN FOR INSPECTION AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECT TO THE RECALL, WHEN THE CONSUMER INQUIRED WHY THE DEALER TOLD HIM THAT THE COMPUTER INDICATED "A LACK OF COMMENT" ON THE VEHICLE AND THAT FORD WOULD NOT PAY HIM TO INSPECT THE VEHICLE FOR DEFECT. NLM
THE LINCOLN LS IS MADE ON A EUROPEAN MODEL JAGUAR FRAME WHICH HAS ALL CONTROLS ON THE RIGHT SIDE. IN ORDER TO FIT AMERICAN STANDARDS ALL CONTROLS EXCEPT THE ABS SYSTEM HAS BEEN MOVED TO THE LEFT SIDE OF THE CAR. SINCE THE ABS SYSTEM REMAINS ON THE RIGHT SIDE, LINCOLN HAD TO RUN BRAKE LINES ACROSS THE CAR. IN DOING SO, THEY HAVE RAN THESE LINES ON TOP, BESIDE AND ALONG THE RADIATOR AND RIGHT ALONG THE EXHAUST SYSTEM. THIS SHORT CUT OF RUNNING THESE LINES, INSTEAD OF MOVING THE ABS ASSEMBLY TO THE LEFT SIDE, CAUSES THE BRAKE FLUID TO GET EXCESSIVELY HOT WHICH EVENTUALLY BREAKS THE PLASTIC RESERVOIR CONTAINER CAUSING LEAKAGE OF BRAKE FLUID. THIS LEAKAGE CAN SUBSTANTIALY CAUSE BRAKE FAILURE. I HAVE BEEN INFORMED BY MY DEALER THAT THEY WILL NO LONGER REPLACE THIS RESERVOIR BECAUSE THEY HAVE NOT FIGUERED OUT WHAT IS THE PROBLEM. I HAVE REPEATEDLY ADVISED THE LOCAL DEALER OF THIS DEFECT AND THEY HAVE NOT TAKEN IT SERIOUSLY. I HOPE THAT YOUR ORGANIZATION WILL FORWARD THIS COMPLAINT YOUR INTERNAL ENGINEERS TO ANALYZE AND INVESTIGATE MY COMPLAINT. JUST LIKE IN PREVIOUS COMPLAINTS THAT YOU MAY HAVE RECEIVED ABOUT FIRESTONES TIRE FAILURE, TIMING IS EVERYTHING. I URGE YOU TO TAKE IMMEDIATE ACTION (LIKE A FULL RECALL ON ALL LINCOLN LS VEHICLES) BEFORE SOMEONE GETS HURT. TO ADD FURTHER CREDIBILITY TO MY ANALYSIS OF THE PROBLEM, FORDS (MAKER OF LINCOLN) ONLY VEHICLE THAT HAS AN ABS SYSTEM ON THE RIGHT SIDE IS THE LINCOLN LS. PLEASE CALL ME IF YOU HAVE ANY FURTHER QUESTIONS OR NEED MORE DETAI
UNDER TORQUE CONDITION OF FRONT SUSPENSION. *CJ
WHEN CONSUMER IS AT A STOP SIGN OR LIGHT AND APPLIES BRAKES, BRAKES PEDAL GOES ALL THE WAY DOWN TO FLOORBOARD. DEALERSHIP IS AWARE OF PROBLEM, AND VEHICLE WILL GO INTO SHOP TODAY. *AK
AIRBAG LIGHT STAYS ON. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES FOR AIR BAG LIGHT FAILURE. CURRENTLY, VEHICLE IS AT DEALER FOR SAM EPROBLEM. ALSO. BRAKES ARE BEGINNING TO SQUEAK VERY LOUDLY, AND LEFT FRONT HEADLIGHT COMPONENT ASSEMBLY HAD TO BE CHANGED. *AK
IN APRIL OF 2000, I PURCHASED A NEW LINCOLN LS, AND I HAVE HAD 2 FIRESTONE TIRES BLOW APART AT THE SEAMS. IN INCIDENT #1, THE TIRE TOTALLY SEPARATED INTO 2 PIECES, AND IN INCIDENT #2, THE TIRE BLEW OUT ON THE INSIDE WALL, CREATING A WHOLE ABOUT 8" IN DIAMETER. AS A STATE HIGHWAY OFFICIAL HERE IN MASSACHUSETTS, I BELIEVE THAT THE FIRESTONE FIREHAWK LH SHOULD BE RECALLED.*AK (TIRESIZE: P235/50R17)( DOT NUMBER: TIRE SIZE: P235/50R17 )
MY WIFE REPORTED THIS INCIDENT YESTERDAY, BUT WITHOUT THE V.I.N. MOTOR TREND'S CAR OF THE YEAR HAD A MAJOR FAILURE WHILE I WAS DRIVING, FORTUNATELY IN A PARKING LOT, AT A VERY LOW SPEED. THERE WAS A SPONTANEOUS LOSS OF CONTROL (THERE WAS NO CONTACT WITH ANYTHING ELSE), FOLLOWED BY PARTIAL DETACHMENT OF THE FRONT LEFT WHEEL FROM THE VEHICLE. THIS OCCURRED AS A RESULT OF FRACTURE OF A BOLT SECURING THE LOWER CONTOL ARM. THE VEHICLE WAS RENDERED UNDRIVEABLE, AS THE WHEEL WAS TURNED 90 DEGREES. OBVIOUSLY, A SIMILAR INCIDENT AT A HIGHER RATE OF SPEED WOULD LIKELY HAVE RESULTED IN MAJOR INJURY. I THOUGHT IT WAS IMPORTANT TO REPORT THIS TO YOU BECAUSE, INCREDIBLY, IT IS FORD MOTOR CO.'S POLICY NOT TO DO SO AUTOMATICALLY!
THE TIRE TREAD PARTIALLY SEPARATED FROM THE TIRE AND CAUSED ME TO LOOSE CONTROL OF THE VEHICLE( DOT NUMBER: TIRE SIZE: P235 50R17 )
CAR STARTS TO RIDE ROUGH THEN SMOKE COMES OUT OF BACK. NOTICED CARS START SLOWING BEHIDE ME,THEN TIRE FLIES OFF.
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY, RESULTING IN A COLLISION. DEALER HAS VEHICLE. *AK
AT HIGHWAY SPEEDS VEHICLE SWERVED VIOLENTLY FROM SIDE TO SIDE. THE DEALER HAS RESET THE STEERING. HOWEVER, THE PROBLEM HAS CONTINUED. MANUFACTURER HAS BEEN NOTIFIED. *AK
WHEN DRIVING ABOUT 6000 FEET AND APPLY ING BRAKES, PEDAL BECOMES HARD. ALSO, WHEN STARTING VEHICLE IN COLD THERE ARE NO BRAKES FOR THE FIRST FIVE MINUTES.*AK THE BRAKE PROBLEM IS WORSE AT COLD/ HIGH ALTITUDE AND WHEN GOING UP THE HILL AT ANY SPEED. *YH
WHILE DRIVING ON HIGHWAY BRAKE PEDAL IS SOFT AND SPONGY. BRAKE SYSTEM STOPS PROPERLY. BUT, WHEN APPLYING BRAKES ON AN INCLINE OR IN TRAFFIC, PEDAL WILL GO TO THE FLOOR. CONTACTED DEALER AND THEY SAID THIS WAS THE WAY IT WAS DESIGNED. BRAKES ARE WORKING AS DESIGNED. *AK
CONSUMER NOTICED SMOKE COMING FROM HOOD OF VEHICLE. DEALER DOESN'T KNOW EXACTLY WHERE IT'S COMING FROM. RADIATOR CAP WAS LOOSE, BUT HASN'T BEEN DETERMINED THAT IT WAS THE CAUSE. DEALER IS GOING TO REPLACED THE POWER STEERING HOSE TO SEE IF IT SOLVES THE PROBLEM. *AK *ML
THE DRIVER SIDE AIR BAG DEPLOYED WHEN THE VEHICLE HIT LOOSE CHUNKS OF ASPHALT ON THE ROAD CAUSING DRIVER TO LOOSE CONTROL OF THE VEHICLE. YH
WHEN PUTTING VEHICLE IN REVERSE, AND KEEPING THE FOOT ON T BRAKE, VEHICLE JUMPED BACKWARDS. ALSO, IT HAPPENED WHEN PUTTING VEHICLE IN DRIVE AFTER GOING INTO REVERSE. DEALER HAS SEEN VEHICLE 3 TIMES, AND COULDN'T FIX IT. *AK
WHEN THE TRANSMISSION IS PLACED IN GEAR IT MOVES A LITTLE THEN STOPS(AS IF IN NEUTRAL), THEN ALL OF A SUDDEN IT LUNGES FORWARD WITHOUT CONSUMER'S FOOT ON THE GAS. NLM
WHILE DRIVING VEHICLE DID NOT SHIFT INTO GEARS PROPERLY, IT WOULD PAUSE AND SUDDENLY JERK FORWARD OR SURGE FORWARD WHICH COULD CAUSE A CRASH. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK *ML
VEHICLE EXPERIENCED PROBLEMS WITH SUDDEN ACCELERATION AND JUMPING OUT OF GEAR. PROVIDE FURTHER DETAILS. *AK CONSUMER ENDED UP GOING THROUGH BACK WALL OF GARAGE ON ONE OCCASION, CONSUMER STATES SOMETIMES THE REAR TIRES WOULD SPIN OUT OF CONTROL EVEN WITH FOOT ON BRAKE AND THE ONLY WAY TO STOP SUDDEN ACCELERATION WAS TO TURN THE IGNITION OFF, DEALER CONVINCED COSUMER TO LEASE ANOTHER LS, HOWEVER CONSUMER IS CONCERNED WHAT WILL HAPPEN WITH THE OTHER VEHICLE, IF IT WOULD BE SOLD AND SOMEONE COULD BE HARMED. *SLC
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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