MY CAR BEGAN HAVING STEERING PROBLEMS WITH SPEED OF 40 MPH AND/OR IF I HIT A RUT IN THE ROAD. I CONTACTED A PRIVATE SHOP THAT DEALT WITH SUSPENSION PROBLEMS AND HAD IT REPAIRED. WHEN I PICKED UP THE VEHICLE IT DID NOT FEEL RIGHT. MY HUSBAND SAID THAT IT WOULD PROBABLY NEED TO BE DRIVEN FOR IT TO BE THE SAME. NINETEEN DAYS LATER WHILE I WAS GOING APPROXIMATELY 30 MPH WITH MY HUSBAND AS A PASSENGER, THE CAR MADE A HUGE NOISE AND WENT OUT OF CONTROL. I LOOKED OUTSIDE MY DOOR (DRIVER SIDE) AND MY FRONT WHEEL WAS SIDEWAYS AND OFF OF THE CAR. THE CAR WAS TOWED HOME THAT NIGHT. THE NEXT DAY THE CAR WAS TOLD BACK TO THE SHOP THAT DID THE WORK. THE OWNER OF THE PRIVATE SHOP DOESN'T FEEL LIKE HE DID ANYTHING WRONG. I EXPLAINED TO HIM, THAT I WANTED IT FIXED CORRECTLY WITH ALL NEW PARTS (THERE ARE OTHER DAMAGES TO THE CAR). HE CALLED HIS INSURANCE COMPANY AND I IN TURN CALLED MINE. I THEN WENT ON THE INTERNET AND FOUND OUT THERE WAS A RECALL ON THE CAR PRIOR TO MY PURCHASING THE CAR. THE DEALERSHIP I BOUGHT THE CAR FROM, DID NOT HAVE A RECORD OF THE RECALL. THEY HAVE REFERRED ME TO ANOTHER DEALERSHIP OUT OF MY STATE. BECAUSE EVERYTHING THAT WAS WRONG WITH MY CAR IS EXACTLY LIKE THE RECALL, ONE CAN ONLY GUESS THAT THIS CAR WAS NOT PROCESSED CORRECTLY. PLEASE HELP ME. *JB
2000 Lincoln LS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
DT*: THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED IT HAS HAD PROBLEMS WITH THE ENGINE STALLING WHILE IN MOTION. ON ONE OCCASION, THE PROBLEM ALMOST CAUSED AN ACCIDENT FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS TEST DRIVEN BUT THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS BUT THE DEALER COULD NOT DETERMINE THE PROBLEM WITH THE VEHICLE. THE MANUFACTURER HAS BEEN NOTIFIED. THE MANUFACTURER HAS BEEN UNABLE TO CHECK FOR RECALLS ON THE VEHICLE DUE TO A COMPUTER MALFUNCTION.
DT*: THE CONTACT STATED WHILE DRIVING UNDER 5 MPH, THE VEHICLE FELL TO THE GROUND AS IF THE TIRE WAS FLAT. THE VEHICLE WAS IMMEDIATELY SHUT OFF. UPON INSPECTION, THE TIRE WAS OBSERVED TO BE OFF OF THE AXLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALERSHIP DETERMINED THERE IS AN NHTSA RECALL, #, 00V359001 REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, BUT THE VIN WAS NOT INCLUDED IN THE RECALL.
I UNDERSTAND THAT THERE IS AN OUTSTANDING RECALL ON THE 2000 LINCOLN LS V8 CARS. I DID NOT RECEIVE A RECALL LETTER FROM THE LINCOLN DEALER, BUT I DID CONTACT THEM IN REFERENCE TO THE OUTSTANDING RECALL AND WAS TOLD THAT MY CAR DID NOT HAVE A RECALL ON IT. THE PROBLEMS THAT I'M HAVING WITH THE BALL JOINTS HAVE EVERTHING TO DO WITH THE OUTSTANDING RECALL THAT OTHER 2000 LINCOLN LS ARE HAVING AT THIS TIME. PLEASE INFORM ME ON HOW I CAN RECTIFY THIS PROBLEM AND GETTING MY CAR REPAIRED, BECAUSE THE PROBLEMS THAT I'M HAVING WITH THE BALL JOINTS WILL FALL UNDER A MANUFACTURE PROBLEM AND NOT JUST A NORMAL WEAR AND TEAR ON A VEHICLE. I PURCHASED THE CAR FROM SOUTHWEST MERCURY LINCOLN AND I CURRENTLY HAVE 62,000 MILES ON MY VEHICLE AND I WANT MY CAR REPAIRED FROM THE DEALER, BECAUSE IT'S A MANUFACTURE PROBLEM. *NM
FOR ABOUT 2 DAYS I NOTICED MY CAR PULLING TO THE LEFT AND A SLIGHT NOISE COMING FROM THE FRONT END. SUDDENLY ON THE SECOND DAY WHEN I TRIED TO DRIVE IT PULLED SEVERELY TO THE LEFT TO THE POINT IT WAS NOT DRIVABLE. UPON INSPECTION I FOUND THAT THE BOLT HOLDING THE FRONT LOWER BALL JOINT WAS SO LOSE I COULD TURN IT WITH MY FINGERS. THE PROBLEM IS EXACTLY LIKE THE ISSUE IN RECALL 00S39. WHEN TALKING TO MY LOCAL DEALER AS WELL AS LINCOLN DIRECTLY THEY INFORMED ME THAT THE RECALL DID NOT INCLUDE MY CAR EVEN THOUGH I AS EXPERIENCING THE EXACT SAME PROBLEM. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE WIRING UNDER THE DRIVER SIDE SEAT HAD FRACTURED AND NEEDED TO BE REPLACED. THE DEALERSHIP HAS BEEN ALERTED. UPDATED 7/13/2006 - THE CONSUMER HAD THE CONNECTOR REPLACED AT AND INDEPENDENT REPAIR FACILITY PER SERVICE BULLETIN 02-13-7. *NM
AIRBAG LIGHT FLASHES CODE 36 THEN GOES STEADY. THE LIGHT FLASHES THREE FLASHES, PAUSES THEN FLASHES SIX FLASHES, THEN PAUSES AND REPEATS SEQUENCE. IT DOES THIS SEQUENCE ABOUT FIVE TIMES THEN THE LIGHT GOES ON STEADY. AFTER DOING SOME ONLINE RESEARCH FOR CLUES, I LOOKED UNDER THE DRIVER'S SEAT AND FOUND A BROKEN WIRE ON A YELLOW CONNECTOR. THIS YELLOW CONNECTOR IS FOR THE AIRBAG SYSTEM. I TALKED TO THE LOCAL DEALER ABOUT IT, AND HE SAID THAT I WOULD HAVE TO PAY TO HAVE IT FIXED. THIS SHOULD BE A RECALL ITEM SINCE IT AFFECTS SAFETY. THE VEHICLE HAS TO HAVE AIRBAGS BY LAW, BUT I GUESS THEY DON'T HAVE TO WORK. THE EMISSION SYSTEM IS STILL COVERED UNDER WARRANTY AND IS NOT A MATTER OF SAFETY, GO FIGURE!*JB
CONSUMER IS CONCERNED WITH THE AIR BAG IN VEHICLE, AIR BAG LIGHT ILLUMINATED. *TS *JB THE PROBLEM WAS DIAGNOSED BY THE DEALER AS BEING FAULTY ELECTRICAL HARNESSES. THE CONSUMER WAS UNABLE TO HAVE THE HARNESSES ON THE TWO SEAT REPAIRED DUE TO THE COST. THE CONSUMER BELIEVES THE PART SHOULD BE RECALLED. *NM
I TOOK MY CAR IN FOR REGULAR SERVICE, INCLUDING OIL CHANGE AND TIRE ROTATION. UPON INSPECTION, THE DEALER NOTED THAT THE STEERING KNUCKLES WERE WORN OUT, ALLOWING THE TIE RODS TO MOVE. THE RISK IS THAT THE WHEEL CAN SEPARATE FROM THE CAR. *NM
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE ACCELERATOR CABLE FRACTURED AND BROKE. THE VEHICLE SUDDENLY LOST POWER AND WAS PULLED TO SAFETY. THE CONTACT REPAIRED THE CABLE TEMPORARILY UNTIL THE VEHICLE CAN BE INSPECTED AND REPAIRED BY A DEALER. UPDATED 4/6/2006 - *NM
MONDAY, MARCH 6, 2006, I WAS DRIVING TO WORK ON A THREE LANE HIGHWAY. I STOPPED AT A RED LIGHT, AND MY CAR WOULD NOT MOVE. I WAS STUCK IN A DANGEROUS SITUATION. I CALLED A TOW TRUCK TO TOW MY CAR. THE MECHANIC DIAGNOSED THE PROBLEM, AND DETERMINED THAT THE TRANSMISSION DIED. THERE WAS SUFFICIENT FLUID IN THE TRANSMISSION, THE TRANSMISSION JUST SEEMED TO DIE. A POLICE OFFICER STOPPED TO SEE WHAT THE PROBLEM WAS. HE TOLD ME IT WAS THE WORST POSSIBLE PLACE FOR MY CAR TO DIE.*JB
DRIVING AT NIGHT HIT DEBRIS IN ROAD AT APROX. 55 MPH. NOTICED FUEL GAGE LEVEL DESCENDING. WHILE EXITING RIGHT CURVING RAMP AND BRAKING AUTO STARTED TO LOSE CONTROL. ABS HELPED CORRECT SWERVE. INSPECTED UNDERBODY FOLLOWING DAY. FUEL TANK WAS RUPTURED. I PAID LOCAL LINCOLN DEALER TO REPLACE FUEL TANK. *APROX. INCIDENT DATE. *JB
DT*: THE CONTACT STATED THE FRONT END MAKES A SQUEAKING NOISE WHILE THE VEHICLE IS TURNING. THERE IS A NHTSA RECALL, # 00V359001, REGARDING THE LOWER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A SMELL OF SMOKE AND A PINCHING SENSATION EMITTING FROM THE DRIVER SEAT CUSHION AREA OF THE SEAT HEATER. THE CONTACT PULLED OVER AND EXITED THE VEHICLE AT WHICH TIME THE SEAT HEATER AUTOMATICALLY TURNED OFF ON ITS OWN. ALTHOUGH THE DEALER WAS ALERTED, THE VEHICLE WAS NOT INSPECTED.
CAR PURCHASED 2/2000. RECALL ON FRONT BALL JOINT(TIGHTEN NUTS) PERFORMED ON 11/27/00 WITH CAR MILEAGE AT 9548. IN JANUARY OF 06 BEGAN EXPERIENCING CAR JERKING TO THE LEFT. CAR TAKEN IN FOR REPAIRS AND FOUND LOWER BALL JOINT NUT WAS EXTREMELY LOOSE, NUT TIGHTENED. TWO WEEKS LATER SAME SYMPTOMS BEGAN. THIS TIME DIAGNOSIS WAS BOTH LOWER CONTROL ARM BALL JOINT SEATS WALLOWED OUT. TOTAL COST TO REPLACE BOTH STEERING KNUCKLES AND LOWER CONTROL ARM $1500. RESEARCHED EARLIER RECALL AND FOUND THAT IT WAS ENTIRELY POSSIBLE THAT THE STEERING KNUCKLES SHOULD HAVE BEEN REPLACED AT THAT TIME DUE TO THE MILEAGE ON THE CAR. MANUFACTURER OFFERED $500. *JB
LOWER CONTROL ARM BROKE. TOOK TO A MECHANIC AND HE INDICATED A RECALL ON THE CAR FOR THE SAME PROBLEM. THE MECHANIC ALSO DEEMED THE CAR UNSAFE TO DRIVE, "FIX OR TOW". CALLED LINCOLN CUSTOMER SERVICE AFTER THE DEALER TOLD ME NO RECALL ON THE CAR. I HAVE PAID FOR THE COSTLY REPAIR OF THE LOWER CONTROL ARM. *JB
I CURRENTLY DRIVE A 00' LINCOLN LS WITH 71K MILES ON IT AND HAVE HAD NUMEROUS UNACCEPTABLE PROBLEMS, THE WORST OF WHICH HAS BEEN THE TRANSMISSION(S). I HAVE JUST BEEN INFORMED BY THE DEALERSHIP HERE THAT I NEED A NEW TRANSMISSION AGAIN. I JUST BOUGHT A NEW ONE 32K MILES AGO, BECAUSE THE ORIGINAL HAD GONE BAD. THIS IS THREE TRANSMISSION I HAVE NOW NEEDED FOR A CAR WITH UNDER 75K MILES ON IT, THIS IS COMPLETELY UNACCEPTABLE. PLUS, ON AVERAGE, THE VEHICLE HAS BEEN IN THE SHOP FOR VARIOUS REPAIRS AT LEAST ONCE EVERY OTHER MONTH. THE ONLY EXPLANATION I HAVE RECEIVED FROM THE DEALER FOR THIS IS THAT "00' WAS THE FIRST YEAR THEY MADE THE LS AND IT TOOK THEM A FEW YEARS TO GET IT RIGHT," SO I WILL HAVE TO DEAL WITH THEM. THE PROBLEMS ASSOCIATED WITH THIS VEHICLE ARE WAY TO FREQUENT AND EXPENSIVE TO BE CONSIDERED NORMAL FOR ANY CAR. ACCORDING TO MY DEALERSHIP, THE 00' LS IN GENERAL IS A LEMON AND EVERY ONE WITH THAT YEAR LS IS SUFFERING BECAUSE OF IT. OTHER PROBLEMS ASIDE, I SHOULD NOT BE PAYING FOR ANOTHER TRANSMISSION ON THIS CAR WITH THIS LOW OF MILES. I ONLY DRIVE THIS VEHICLE TO WORK AND BACK AND AROUND TOWN AND NEVER WRECKLESSLY. THIS VEHICLE HAS ALWAYS BEEN HANDLE WITH CARE, SO WHY THE PROBLEMS? DEALER INFO: CAPITOL LINCOLN MERCURY 3469 S STATE ST SALT LAKE, UT 84115 801-263-2222. *NM
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 00V359001 CONCERNING THE LOWER BALL JOINT. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT HAD THE NUT TIGHTENED TWICE AT HIS OWN EXPENSE.*AK UPDATED 01/23/06. *JB
I JUST HAD TO REPLACE THE 4TH ELECTRICAL SPARK PLUG COIL (OUT OF 8) IN MY 2000 LINCOLN LS. COILS USUALLY DON'T FAIL. THIS ONE DID WHEN I WAS DRIVING UP INTO THE MOUNTAINS. THANKFULLY, I WASN'T PASSING ANYONE AT THE TIME, OTHERWISE, THINGS MAY HAVE GOTTEN UGLY. EACH REPAIR COSTS ABOUT $300, SO FOR ALL EIGHT CYLINDERS, I MAY END UP SPENDING $2400. I'VE NEVER HAD A CAR GO THROUGH COILS BEFORE. *JB
MY CAR WAS SLUGGISH AND LOSING POWER UPON TAKING IT IN FOR SERVICING I HAD FIVE OF EIGHT COIL ON PLUGS REPLACED BY DEALERSHIP, NOT MORE THAN ONE WEEK AFTER MY CAR STARTED THE SAME SYMPTOMS AND HAD AN CLICKING NOISE IN THE ENGINE. I WAS TOLD BUY THE DEALERSHIP THAT THEIR DIAGNOSTIC EQUIPMENT WAS GIVING THEM FALSE READING, ONE SAYING THAT THE CAR WAS ALRIGHT, AND THE OTHER SAYING THAT IT WASN'T. THEY COULDN'T DO ANYTHING FOR ME. PLEASE CONTACT ME WITH AN ANSWER ON WHAT I CAN DO. *NM
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 00V359001 CONCERNING THE LOWER BALL JOINT. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
I HAVE HAD MANY SHIFTING PROBLEMS WITH MY 2000 LINCOLN LS. I HAVE HAD IT LOOKED AT BY DEALERS AND HAVE BEEN TOLD MANY DIFFERENT REASONS WHY I AM HAVING THE SHIFTING PROBLEMS. ONE DEALER TOLD ME IT WAS A COMPUTER GLITCH AND CANNOT BE FIXED. SO FAR I HAVE HAD MY COMPUTER RESET, FUEL FILTER CHANGED, IGNITION COILS AND IGNITERS CHANGED, FUEL INJECTORS CLEANED OR SOMETHING LIKE THAT AND SOME SHIFTING SENSOR OR TRANSMISSION SENSOR CHANGED. WITH ALL THIS MAINTENANCE DONE I STILL HAVE A ENGINE LIGHT ILLUMINATED ON MY DASH AND MY CAR STILL SHIFTS WHEN IT FEELS LIKE IT. MANY TIMES WHEN I NEED TO ACCELERATE IT PAUSES AND SEEMS TO NOT BE ABLE TO FIND GEARS. THE MOST SCARY INCIDENT WAS WHILE DRIVING ON THE FREEWAY ON DECEMBER 3, 2005 MY 2000 LINCOLN LS'S SHIFTING BECAME ERRATIC SPUTTERED AND THEN THE CAR TURNED OFF. WHILE GOING ABOUT 65 MILES PER HOUR I WAS LEFT WITH NO POWER STEERING AND HAD TO PULL TO THE SIDE OF THE ROAD NEARLY BEING REAR ENDED BY A TRUCK. I HAVE YET TO HAVE AN ACCIDENT BUT FEAR THAT WITH THIS ERRATIC SHIFTING IT MIGHT HAPPEN. I WILL PAY WHATEVER IT TAKES TO HAVE THIS PROBLEM FIXED ONCE AND FOR ALL. I HAVE NO CHOICE BUT TO DRIVE THIS CAR TO AND FROM WORK BECAUSE IT IS MY ONLY MEANS OF TRANSPORTATION. I LOVE MY LINCOLN AND THIS IS MY SECOND ONE MY FIRST WAS A 2001 AND IT HAD THE SAME SHIFTING PROBLEMS BUT NOT AS BAD AS THIS ONE. MY LINCOLN IS NOT THE ONLY ONE WITH THESE PROBLEMS I AM A MEMBER OF 4 LINCOLN CLUBS ON LINE AND HAVE HEARD MANY HORROR STORIES ABOUT LINCOLN LS
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 00V359001 CONCERNING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN.*AK
LOWER BALL JOINT STUD ON RIGHT SIDE OF MY 2000 LINCOLN LS BROKE OFF WHILE DRIVING @ 45 MPH. I WAS ABLE TO AVOID PROPERTY DAMAGE & WRECKING VEHICLE,THE AMOUNT OF REPAIRS MY CAR WILL REQUIRE IS STILL NOT KNOWN AT TIME. *JB
DT: THE CONTACT STATED WHILE SITTING IN VEHICLE AT A COMPLETE STOP HE WAS INVOLVED IN A CRASH. THE CONTACT'S WAS HIT FROM BEHIND BY ANOTHER VEHICLE, AND IT, IN TURN , HIT A VEHICLE FROM BEHIND. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. HE HAD THE BRAKE PEDAL DEPRESSED. THE CONTACT REPORTED THE AIR BAG FAILURE TO THE MANUFACTURER. THEY OFFERED NO FREE REMEDY. THERE WERE POLICE AND INSURANCE REPORTS TAKEN. *AK
DT: WHILE THE CONTACT'S SON WAS DRIVING THE VEHICLE WAS SWERVING. HE THOUGHT IT MIGHT HAVE BEEN THE TIRES. HE TOOK THE VEHICLE TO A TIRE STORE, BUT IT WAS NOT THE TIRES. THE MECHANIC DETERMINED THAT IT WAS THE BOLTS IN THE SUSPENSION WHICH WERE NOT TIGHTENED PROPERL, CAUSING THE BALL JOINTS WEAR OUT. THIS WILL BE REPAIRED AT CONTACT'S EXPENSE. THERE WAS NHTSA RECALL 00V35900. HE CONTACTED THE MANUFACTURER, AND WAS TOLD THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
ON SEVERAL OCCASIONS MY LS WILL CRANK BUT WILL NOT START. THE ANTI-THEFT INDICATOR ON THE DASHBOARD FLASHES WHICH INDICATES THAT THE CAR WILL NOT START. I HAVE BEEN STRANDED ON THREE SEPARATE OCCASIONS ONLY TO HAVE MY CAR TOWED TO THE DEALER WHERE IT STARTS JUST FINE FOR THEM. I HAVE HAD THE FOLLOWING REPLACED: TRANSCEIVER, ANTI-THEFT MODULE, COMPUTER AND THE CABLES THAT CONNECT THE TRANSCEIVER TO THE COMPUTER. THE DEALER HAS NOT BEEN ABLE TO SOLVE THE PROBLEM. *JB
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 10, 2005. THE VEHICLE HIT A POT HOLE AND HEARD SOMETHING POP. THE BOLTS OF THE CONTROL ARM CAME OFF. SHE TOOK VEHICLE TO THE DEALERSHIP, AND THEY REPLACED THE STEERING KNUCKLE. THERE WAS A SECOND ACCIDENT ON OCTOBER 19, 2005. THE CONTACT'S HUSBAND WAS DRIVING, NOT HITTING ANYTHING, THE CONTROL ARM DISCONNECTED AND THE WHEEL ON THE LEFT SIDE OF THE VEHICLE CAVED IN. SHE TOOK VEHICLE BACK TO THE DEALERSHIP FOR THE SECOND TIME. THE DEALERSHIP STATED IT WAS THE CONTROL ARM THAT WAS DISCONNECTED. THERE WERE NO INJURIES DURING THE ACCIDENTS, AND THE PASSENGERS WERE WEARING SEAT BELTS. THE DEALERSHIP RAN THE VEHICLE IDENTIFICATION NUMBER TO SEE IF THERE WERE ANY RECALLS AND THERE WERE NO RECALLS. THE CONTACT HAS NOT CONTACTED MANUFACTURER.*AK
CONTROL ARM AND LOWER BALL JOINTS NEED REPLACING ON VEHICLE (I HAVE TWO QUOTES) - POTENTIALLY HAZARDOUS TO DRIVE- SAME YEAR INCLUDED IN RECALL (82000 PLUS VEHICLES). *NM
DT: THE CONTACT OWNS A 2000 LINCOLN LS. THE AIR BAG WARNING LIGHT FIRST BEGAN TO BLINK, AND IT IS NOW STAYING ON ALL THE TIME. THE DEALERSHIP TOLD THE CONTACT THAT THIS WAS WHAT THE AIR BAG WARNING LIGHT DID. THE PROBLEM WITH THE LIGHT FIRST BEGAN ABOUT ONE MONTH AGO.*AK UPDATED 11/16/2005 - THE RIGHT REAR WINDOE WOULD NOT COME BACK UP. THE DEALER HAD TO REPLACE THE WINDOW REGULATOR ASSEMBLY BECAUSE IT HAD BROKEN. *NM
LOWER TIE ROD ENDS. *NM
DT: THE CONSUMER WAS DRIVING ON THE INTERSTATE AT 60 MPH WHEN THE FRONT DRIVERS SIDE TIRE SWAYED INTO THE VEHICLE. THE CONSUMER LOSTCONTROL OF THE VEHICLE FOR A MOMENT. SUDDENLY FLAMES ERUPTED OUT OF THE FRONT TIRE AREA. THE VEHICLE SKIDDED TO THE LEFT INTO THE MEDIAN ABOUT 100 FEET AND HAD COME TO A STOP. THE CONSUMER PUT THE VEHICLE IN PARK AND TURNED OFF THE ENGINE AND ESCAPED FROM THE VEHICLE. A PEDESTRIAN PUT OUT THE FIRE WITH AN EXTINGUISHER. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TIRE DEALER WHO SAUGGESTED THAT THERE WAS A SEPARATION OF THE FRONT CONTROL ARM AND THE LOWER BALL JOINT THAT CONTRIBUTED TO THE PROBLEM, AS WELL AS A LEAK IN THE FUEL LINES. THE CONSUMER SEARCHED THE INTERNET AND FOUND A RECALL THAT THE CONSUMER BELIEVED PERTAINED TO HER VEHICLE. (RECALL 00V359001 WHICH DID NOT INCLUDE THE LOWER BALL JOINTS. THE CONSUMER CONTACTED FORD, WHO SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS OR CORRECTIONS WERE MADE AND NO POLICE REPORT WAS FILED. THE FIRE DEPARTMENT DID NOT COME. *SC . *AK
DT: CONTACT STATES THE RIGHT FRONT BALL JOINT BROKE, CAUSING THE WHEEL TO DETACHED FROM THE SUSPENSION WHILE THE CONSUMER WAS DRIVING DOWN THE STREET. THERE IS A RECALL ON THIS COMPONENT, BUT THIS SPECIFIC VEHICLE DID NOT FALL UNDER THE RECALL DUE TO VIN. . THE VEHICLE HAS BEEN REPAIRED.*AK
I HAVE A LINCOLN LS 2000 WHICH HAD TO HAVE THE REAR WHEEL BEARINGS REPLACED( DONE 6/27/05) AFTER 34,343 MILES. CROSSING AN INTERSECTION ON 6/29/05, THE LEFT REAR AXLE BROKE, MAKING THE CAR INOPERABLE WITH ON COMING TRAFFIC FROM BOTH LEFT AND RIGHT. LUCKILY, CARS WERE ABLE TO STOP AND HELP PUSH CAR OFF THE ROAD. AXLE WAS REPLACE 34,400 MILES. ON 8/6/05, DRIVING THE VEHICLE IN TOWN, THE SAME THING HAPPENED, MAKING THE CAR INOPERABLE, BLOCKING TRAFFIC AND OPPORTUNITY FOR AN ACCIDENT. THIS TIME THE RIGHT REAR AXLE BROKE ( 34,806 MILES). BOTH INCIDENTS IF HAD HAPPENED ON AN INTERSTATE OR VERY BUSY ROAD, WOULD HAVE DEFINITELY RESULTED IN AN ACCIDENT AND SEVERE INJURY OR DEATH. BOTH LINCOLN AND THE DEALER (BOB WADE LINCOLN, HARRISONBURG, VA) HAVE TOLD ME THEY DON'T KNOW WHAT CAUSED THE ISSUE. *JB
I HAD TWO FRONT NEW TIRES PUT ON ON 08-15-05 AND THE REPAIR FOUND THAT MY RIGHT FRONT LOWER BALL JOINT WAS DAMAGED. HE ATTEMPTED TO LOOK FOR PARTS BUT COULD NOT FIND THEM. IN LOOKING ON INTERNET, I FOUND A RECALL NOTIFICATION ON MY MAKE AND MODEL VEHICLE (2000 LINCOLN LS - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). I WAS TOLD THAT MY VEHICLE WAS NOT ON RECALL BUT FIND IT IRONIC THAT IT HAS THE SAME PROBLEM.*AK
DT: THERE IS A RECALL ON THE VEHICLE CONCERNING THE UPPER BALL JOINTS. THE CONSUMERS VEHICLE WAS NOT INCLUDED DUE TO VIN. THE VEHICLE HAD TO HAVE BALL JOINTS TIGHTENED, THEN THE OTHER SIDE HAD TO BE REPLACED BECAUSE IT WAS CRACKED. THERE WAS A LOSS OF STEERING EVERY TIME THE VEHICLE WAS DRIVEN AROUND CURVES. THE VEHICLE WOULD WANDER BACK AND FORTH. *AK *NM
PURCHASED MY 2000 LS IN OCTOBER OF THAT YEAR. IN 2001 HAD TO HAVE REGULATOR ON BACK PASSENGER WINDOW REPLACED. SINCE THEN 2 MORE BACK WINDOW REGULATORS HAVE ALSO BEEN REPLACED AT COST OF APPROX. $700. HAD TO HAVE COIL REPLACED. CAR HAS ALWAYS HESITATED SHIFTING INTO REVERSE. AT 40 MPH CAR RUNS ROUGHLY, SHAKES. IN JUNE THIS YEAR CAR WOULD NOT START AFTER SHUTTING OFF. SOME COMPUTER VALVE STICKING; DEALERSHIP TOLD MY HUSBAND TO TAKE A ROCK AND HIT IT TO FREE IT UP SO CAR WILL START. SEVERAL TIMES CAR WOULD NOT START AT ALL FOR NO APPARENT REASON. CALLED DEALERSHIP ABOUT BALL JOINT NOISE UNDER FRONT OF CAR; THEY SAID NOTHING WRONG. FRONT PASSENGER DOOR DRAINS PLUGGED --- DOOR FILLED WITH WATER THAT SLOSHED WHEN COMING TO A STOP. CALLED DEALERSHIP(S) --- NO HELP. CALLED LINCOLN HOTLINE - NO HELP. THEY SAID IT WAS A 5 YEAR OLD WHAT DO WE EXPECT!
FROM THE DAY I BOUGHT THE CAR THE TRANSMISSION HAS SHIFTED STRANGELY. SEVERAL VISITS TO THE DEALER AND THEY TRIED SEVERAL "REFLASHES" ON THE TRANSMISSION CONTROL MODULE. NO CHANGE. RECENTLY THE PROBLEM HAS GOTTEN WORSE, AND THE CAR HAS STALLED 3 TIMES WHILE UNDER POWER, AND NUMEROUS TIMES WHILE IDLING AT A STOP LIGHT. HARD SHIFTS AND ERRATIC SHIFTS AROUND 40MPH ARE EVERYDAY DRIVING OCCURANCES. DEALER TOLD ME 'THAT IS HOW THAT TRANSMISSION IS DESIGNED'. THAT'S CRAP. SO'S THE TRANSMISSION. DATE THAT I ENTERED INTO THIS COMPLAINT IS THE MOST RECENT OCCURANCE. CERTAINLY NOT THE ONLY. I THINK THIS IS A DEFECTIVE PART AND FORD SHOULD REPLACE IT WITH A UNIT THAT WORKS PROPERLY ALL THE TIME.
MY 2000 LINCOLN LS HAS ALLREADY BAD FRONT WHEEL BEARINGS AT 42000 MILES. THE LEFT SET HAS BEEN REPLACED A MONTH AGO (SEEMS THAT THE BEARINGS WERE NOT PROPERLY GREASED AT ASSEMBLY PLANT) AT A COST OF OVER $200.00 AND NOW THE RIGHT HAND BEARING IS FAILING.THIS FAILURE COULD CAUSE THE WHEEL TO COME OFF AT GREAT PERIL TO THE PERSONS IN THE VEHICLE (INTERSTATE AT 70 MPH)
RECALL 00V359000 CONCERNING THE LOWER BALL JOINTS. THE FRONT SUSPENSION LOWER BALL JOINTS WERE LOOSE. THE NUTS THAT HELD THE BALL JOINTS IN POSITION WERE NOT TIGHTENED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL DUE TO THE VIN. *AK *SC *JB
DT: ON MAY 27, 2005 CONSUMER TOOK VEHICLE TO HEISER LINCOLN MERCURY BECAUSE WAS HAVING PROBLEMS OPENING DRIVER'S DOOR WITH KEY OR KEYLESS ENTRY. DOOR WOULD SOUND LIKE IT UNLOCKED, BUT WOULD NOT OPEN. CONSUMER TOOK VEHICLE TO DEALER, WHO DID A FULL DIAGNOSTIC TEST ON DOOR AND FOND THAT DOOR LOCK ROD BROKE. DEALER TOLD CONSUMER THAT IT WAS NORMAL WEAR. CONSUMER PAID FOR REPAIRS, WARRANTY WOULD NOT COVER REPAIRS. AFTER CONSUMER PICKED UP VEHICLE AND LEFT. WHEN CONSUMER REACHED DESTINATION DRIVER'S DOOR WOULD NOT OPEN. AFTER SOME EFFORT CONSUMER GOT DOOR OPEN. CONSUMER STATED THAT THE MORE THE DRIVER'S DOOR WAS USED THE WORSE THE PROBLEM GOT. ON MAY 29, 2005 CONSUMER CALLED DEALER COMPLAINING THAT BEFORE REPAIR DRIVER JUST HAD PROBLEM OPENING DOOR FROM OUTSIDE, AFTER REPAIR PROBLEM WAS FROM THE INSIDE. CONSUMER TOOK CAR IN ON JUNE 16, 2005 AT ABOUT ONE O'CLOCK PM. DEALER SAID DRIVERS SIDE INTERIOR DOOR HANDLE BROKE. CONSUMER ASKED TO SEE BROKEN HANDLE, CONSUMER COULD NOT SEE WHERE HANDLE BROKE. DEALER REPLACED INTERIOR HANDLE FOR $70 INSTEAD OF 1$140. D CONSUMER STATED THAT THIS FIXED THE PROBLEM, BUT IT WAS NOT THAT DEALER ACTUALLY REPLACED HANDLE.*AK
I PURCHASED THIS VEHICLE FROM A DEALER SHIP IN IOWA 30 DAYS AGO AND IT HAS BEEN IN THE SHOP EVER SINCE WITH THE SAME PROBLEM AS I HAVE READ HERE
REF. CONFIRMATION #10100980 THIS INCIDENT HAPPEN AT BUD DAVIS LINCOLN 2177 COVINGTON PIKE MEMPHIS TENNESSEE 38128 (901)373-5700 I WENT TO THIS DEALERSHIP TO PURCHASE A KEY AND DOOR REMOTE TO BE PROGRAM. IN THE PROCESS MY VEHICLE WAS RETURN TO ME WITH A BROKEN DOOR HANDLE, THE DEALERSHIP WAS LIABLE FOR THE DAMAGE BROKEN DOOR HANDLE, BUT INSISTED THAT I PAY TO HAVE THE DOOR HANDLE REPAIRED. MY VEHICLE AND I WERE HELD HOSTAGE UNTIL THE SERVICE MANAGER MR. GOLDSMITH INSISTED THAT I PAY FOR REPAIR OF A DOOR HANDLE THAT WAS BROKEN WHILE MY VEHICLE WAS IN THE COUSTODY AND LIABILITY OF THE DEALERSHIP. THE HANDLE THAT REPLACED THE OEM NOW HAS BEEN MODIFIED AND HAS GEARS IN TO PREVENT SUCH PROBLEMS. THE HANDLE IS MADE OF PLASTIC AND HAS STRESS CRACKS WHICH PREVENT THE DRIVER/PASSENGERS DOOR FROM OPENING/EXITING THE VEHICLE. I HAVE THE ORIGINAL HANDLE THAT WAS REMOVED FROM THE VEHICLE BY THE DEALERSHIP AND WOULD LIKE THE NHTSA TO TAKE A LOOK AT THIS. IT APPEARS THAT FORD HAS SOMETHING TO HIDE AND ARE CHARGING CONSUMERS FOR MODIFIED OEM DEFECTIVE DOOR HANDLES. YOUR ATTENTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I FILED COMPLAINTS WITH THE FORD CONSUMER COMPLAINTS 1-800-LINE AND DID NOT RECEIVE A RESPOND TO THIS MATTER/INCIDENT. HAS FORD/NHTSA ISSUE ANY RECALLS CONCERNING THESE INCIDENTS? IF NHTSA WOULD LIKE ME TO SHIP THE DEFECTIVE PART PLEASE RESPOND WITH INSTRUCTION BY EMAIL. THANK YOU.
DT: THE CONSUMER'S COMPLAINT IS IN REFERENCE TO A RECALL THAT WAS SUPPOSED TO HAVE BEEN PERFORMED IN 2000. THE CONSUMER IS THE SECOND OWNER OF THE VEHICLE. THE RECALL WAS IN REFERENCE TOT EH FRONT LOWER BALL JOINT FRACTURE. THE CONSUMER HAS BEEN HEARING FRONT END NOISE. SHE WAS TOLD BY THE DEALER THAT IF SHE BOUGHT NEW TIRES THE NOISE WOULD GO AWAY BUT THE NOISE IS STILL THERE. FORD IS NOT WILLING TO DO ANYTHING AND THEY STATE THE RECALL WAS PERFORMED. ( FORD HAS TOLD HER SHE NEEDS TO HAVE THE BALL JOINTS AND THE STEERING KNUCKLE ON THE FRONT END REPLACED). *NM
DT: WHILE DRIVING THE VEHICLE PULLED SLIGHTLY TO THE RIGHT. THE CONSUMER COULD ALSO HEAR A NOISE WHILE DRIVING ON ROUGH ROADS AND AFTER DRIVING OVER BUMPS IN THE ROAD. THE CONSUMER BELIEVES THE PROBLEM IS THE BALL JOINTS BUT IS UNSURE WHETHER IT IS THE UPPER OR LOWER BALL JOINTS. THE CONSUMER HAS NOT TAKEN THIS VEHICLE TO THE DEALER FOR REPAIR. *NM
CONCERNS OF THE LOCATIONS OF THE BRAKE AND ACCELERATOR PEDALS ON 2000 LINCOLN LS.*MR WHEN BRAKE ARE DEPRESSED, IT IS EASY TO HIT THE ACCELERATOR PEDAL AS WELL. WHEN THIS HAPPENED THE CONSUMER HAD TO TURN OFF THE IGNITION WHILE KEEPING PRESSURE ON BOTH PEDALS. IF BOTH PEDALS WERE RELEASE AT THE SAME TIME THE VEHICLE WOULD LURCH FORWARD. THE VEHICLE LURCH ONCE WHICH RESULTED IN THE VEHICLE HITTING THE CONSUMER'S GARAGE DOOR AND RIGHT TURN SIGNAL LENS. THE MANUFACTURER WAS CONTACTED BUT THERE HAS BEEN NO FOLLOW-UP CORRESPONDENCE. *BF *NM
THE FRONT PASSENGER SIDE LOWER BALL JOINT CAME LOOSE. AS A RESULT, THE WHEEL WOBBLES AND PULLS TO THE RIGHT IF DRIVEN OVER A BUMP IN THE ROAD.*AK
NHTSA RECALL CAMPAIGN 00V359001. FORD ISSUED A FRONT LOWER BALL JOINT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT THE BALL JOINTS MADE NOISE AT VARIOUS SPEEDS, WHICH THE OWNER WAS CONCERNED THAT THEY CAN BECOME DETACHED FROM THE FRONT.*AK
A CLANGING TYPE NOISE WAS HEARD IN THE FRONT SUSPENSION WHEN THE FRONT WHEELS WERE TURNED/ BRAKING/ACCELERATING OR DRIVING OVER THE SLIGHTEST IMPERFECTION IN THE ROAD. DEALERSHIP INDICATED THAT THE UPPER/LOWER BALL JOINTS WERE DEFECTIVE, AND NEEDED TO BE REPLACED. LOWER BALL JOINT RECALL 00V3590001 WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
COMPLAINT RECEIVED VIA E-MAIL. MY CAR WHICH HAD A RECALL FOR LOWER BALL JOINT INSPECTION (NOT TORQUED TO PROPER SPECIFICATIONS) IN NOVEMBER 2000. MY COMPLAINT IS I HEARD LOUD CLANKING NOISE EMITTING FROM FRONT SUSPENSION WITH BAD VIBRATION IN STEERING WHEEL. I BROUGHT THE CAR TO THE DEALERSHIP, WHERE I PURCHASED THE CAR FROM TO CHECK OUT THE NOISE. AS A MECHANIC WAS DRIVING THE CAR INTO SHOP, THE SUSPENSION SNAPPED AND THE CAR AND SUSPENSION FELL TO GROUND. I WENT TO DEALERSHIP AND INFORMED THEM THAT THIS WAS A RECALL. I WAS INFORMED THAT THE VEHICLE'S FIRST OWNER BROUGHT THE CAR IN FOR THE RECALL TBS# 00S39 TO A LINCOLN DEALERSHIP IN SAFFORD MARYLAND.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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