2009 Lexus RX350 complaints

VEHICLE STARTED LEAKING OIL AND WITHIN 50 YARDS LOST ALL ENGINE OIL. TOYOTA DEALERSHIP FOUND OIL COOLER PIPE HAD LEAKED AND THEY HAD TO REPLACE THE OIL COOLER ASSEMBLY - PARTS NUMBERS - 15767-31020, 11496-31010, 15785-31010. *TR

DURING VEHICLE SERVICE TODAY, I WAS TOLD THAT THE RACK OF POWER STEERING IS LEAKING. I WAS CHARGED $1750 FOR REPLACING POWER STEERING RACK. AFTER LOOKING ON LINE, I FOUND THIS IS A COMMON PROBLEM FOR RX 350 WITH LOW MILEAGE . THIS IS A SAFETY ISSUE LEXUS SHOULD RECALL AND TO FIX THE PROBLEM. *TR

I TOOK OUR 2009 LEXUS RX 350 IN FOR ROUTINE 60K MILE SERVICE AND WAS NOTIFIED BY THE SERVICE ADVISER OF A POWER STEERING LEAK WHICH WOULD REQUIRE THE REPLACEMENT OF THE RACK AND PINION MECHANISM. WAS QUOTED A COST OF $1700 - $1800 FOR THE REPLACEMENT. I DENIED THE SERVICE RECOMMENDATION. AFTER RESEARCHING THIS ISSUE, IT BECAME CLEAR THAT THIS IS A RECURRING PROBLEM WITH THIS VEHICLE AND I FILED A COMPLAINT WITH NHTSA. THIS IS CLEARLY A SAFETY ISSUE WHICH TOYOTA/LEXUS SHOULD ADDRESS. *TR

I OWN A LEXUS SUV, MY THIRD LEXUS/TOYOTA BRAND VEHICLE. SO I TRUSTED THE SAFETY AND RELIABILITY. ONE DAY EVERYTHING IS FINE. THE NEXT DAY, I SEE A SMALL CRACK IN THE LOWER PART OF THE DASHBOARD OF THE PASSENGER SEAT. LITERALLY, ONE DAY FINE AND THE NEXT CRACKED AND WITHOUT A SINGLE INCIDENT THAT CAUSED IT. IN JUST A MATTER OF WEEKS, MY ENTIRE LEFT DASHBOARD IS CRACKING AND CHIPPING AND IT CONTINUES TO SPREAD AND DETERIORATE DAY BY DAY. I AM SHOCKED AND ALARMED! I DO NOT TRUST THAT THIS DASHBOARD IS SAFE AS I AM GREATLY CONCERNED THAT THE AIR BAG (S) WILL BE COMPROMISED. I AM ALSO CONCERNED THAT IT COULD COMPONENTS INTEGRAL TO THE OPERATION OF THE VEHICLE. THIS IS WELL-KNOWN ISSUE WITH TOYOTA AND LEXUS (AFFECTING TENS OF THOUSANDS OF VEHICLES) YET LITTLE TO NO ACTION HAS BEEN TAKEN AND I RESPECTFULLY REQUEST A RECALL. IT HAS BEEN COVERED EXTENSIVELY IN NEWS STORIES, ON THE WEB AND BY DEALERSHIPS CONCERNED ABOUT CUSTOMER SATISFACTION AND SAFETY. THERE ARE ALSO KNOWN TO BE INTERNAL DOCUMENTS BY TOYOTA THAT ACKNOWLEDGES THE PROBLEM. I CONTACTED LEXUS CORPORATE AND IT SENT ME TO A LOCAL LEXUS DEALER TO DOCUMENT THE ISSUE AND THIS WENT BACK TO LEXUS CORPORATE. THIS LANGUISHED FOR MANY WEEKS WITHOUT FOLLOW UP AND THEN MY CLAIM WAS UNCEREMONIOUSLY DENIED AND WITHOUT EXPLANATION. I AM GREATLY CONCERNED. THANK YOU FOR YOUR TIME AND ATTENTION. *TR

I TOOK MY VEHICLE IN FOR WHAT I THOUGHT WAS AN OIL LEAK AFTER HAVING MY OIL CHANGED, AND I WAS TOLD THAT THE RACK AND PINION STEERING WAS LEAKING FROM A CRACK IN THE BOOT AND NEEDED TO BE REPLACED. I WAS CHARGED OVER $1400.00 TO REPLACE THE RACK AND PINION STEERING PART. A DISCUSSION WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP AND A REVIEW OF A NUMBER OF WEBSITES MAKES IT OBVIOUS THAT THIS HAS BECOME A COMMON ISSUE WITH THIS VEHICLE AND NEEDS TO BE ADDRESSED IMMEDIATELY. *TR

ON 22 JULY 2014, I PROCEEDED TO THE LEXUS OF HUNTSVILLE DEALERSHIP FOR A 75,000 OIL CHANGE, TIRE ROTATION, AND SERVICE MAINTENANCE FOR MY 2009 RX 350. I WAS TOLD THAT THE RACK AND PINION STEERING HAD A LEAK NEAR THE LEFT SIDE BOOT AND NEEDED TO BE REPLACED. I ALSO WAS TOLD THAT MY FRONT AND REAR BRAKES NEEDED TO BE SERVICED AS WELL. I WAS GIVEN AN APPROXIMATE QUOTE OF $1600.00 TO REPLACE THE RACK AND PINION STEERING PART, AND A NEEDED FRONT END ALIGNMENT ALONG WITH HAVING MY FRONT AND REAR BRAKES REPLACED AND THE ORIGINAL OIL CHANGE, AND TIRE ROTATION. I ENDED UP PAYING $2,265.00 THAT DAY. I WENT AHEAD AND HAD MY VEHICLE SERVICED WITH THE INTENT OF FILING THIS COMPLAINT AS I TOLD THE SERVICE MANAGER THAT LEXUS HAD A HISTORY OF THESE RACK AND PINION STEERING AND BOOTS LEAK AS I SHOWED HIM THE COMPLAINTS ON THIS WEBSITE. IN ADDITION TO PAY AT LEAST $38,00 DOLLARS FOR THIS VEHICLE AND STILL GET CHARGED FOR A MAJOR PART TO HAVE IT FIX IS WORTHY FOR A COMPLAINT. TO HAVE NUMEROUS COMPLAINTS OF THE SAME PARTS OVER THE AMOUNT OF YEARS TELLS ME WHY HAVEN'T THIS BEEN ON THE RECALL LISTS AND WHAT ARE YOU ALL WAITING FOR? WILL IT TAKE A FATALITY TO GET THE ATTENTION OF A RECALL. I LIVE PAYCHECK TO PAYCHECK, AND THIS HAS PUT ME IN A MAJOR BIND FINANCIALLY. PLEASE ADVISE. *TR

RECALL THERE HAS BEEN A SERIES OF COMPLAINTS REGARDING THE DASHBOARD OF LEXUS GETTING STICKY AND CRACKING FURTHER AND FURTHER AS TIME GOES BY. I AM NOW ALSO INCLUDED IN THIS LIST OF UNSATISFIED AND CONCERNED OWNER. MY 2009 LEXUS RX350 HAS NOTICEABLE STICKINESS IN THE DASHBOARD AND CRACKING IN CERTAIN LOCATIONS ALL OVER THE DASHBOARD. WHAT IS ALARMING IS THAT THE CRACKS ARE BEGINNING TO BE MORE NOTICEABLE AROUND OR ON THE AIRBAG LOCATION ON THE DASHBOARD. I AM ALARMED AND CONCERNED BECAUSE OF HOW THE CRACKS IS SPREADING IT MAY CAUSE THE AIRBAG TO DEPLOY ACCIDENTALLY. THE DEALER OFFERED TO SUPPLY THE NECESSARY PARTS BUT WANTS ME TO PAY UP TO $1000 IN LABOR. THE TO ME IS VERY INSULTING BECAUSE THIS IS KNOWN AS AN ISSUE AND IT IS A MANUFACTURER FAULT NOT OWNER. PLEASE ADVICE. THANK YOU ON ADVANCE. *TR

TOOK CAR IN FOR SERVICE AND THEY DID A OIL CHANGE AND TOLD ME THAT THE RACK AND PINION WAS LEAKING AND NEEDED REPAIRS OF 1667.00. SEEMS LIKE A COMMON MALFUNCTION AND SHOULD BE INVESTIGATED. *TR

EXPLODING PASSENGER SIDE MIRROR I OWN A 2009 LEXUS RX-350. IT'S IN EXCELLENT CONDITION WITH LIMITED MILEAGE. LAST WEEK, WE WERE STOPPED AT A STOPLIGHT WHEN SUDDENLY THERE WAS A VERY LOUD & FRIGHTENING EXPLOSION EMANATING FROM THE PASSENGER SIDE MIRROR. THE MIRROR CAME FLYING OUT OF ITS CASING, HANGING BY ITS WIRES, & WAS CRACKED. MOREOVER, THE FLUID THAT'S IN THESE AUTO-DIMMING MIRRORS SPRAYED/DRIPPED ONTO VARIOUS PANELS, DAMAGING THE PAINT. I DID NOT HIT ANYTHING. NO BIKER, PERSON, OR CRAZY BIRD HIT MY MIRROR, NOR WAS I SHOT AT. IT WAS ALSO NOT TEMP-RELATED. SEVERAL PEOPLE HAVE REPORTED A SIMILAR EXPERIENCE IN DIVERSE MAKES & MODELS: HTTP://WWW.PLANETLEXUS.COM/LEXUS-FORUMS/SHOWTHREAD.PHP?T=2787 HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/2129791/SPONTANEOUS-EXPLOSION-OF-RIGHT-SIDE-MIRROR HTTP://WWW.JUSTANSWER.COM/MERCEDES/1KS72-POSSIBLE-SIDEMIRROR-RIGHT-OUSIDE-EXPLODE.HTML HTTPS://ANSWERS.YAHOO.COM/QUESTION/INDEX?QID=20100730125750AANPD6F HTTP://WWW.MYFORDFREESTYLE.COM/FORUMS/VIEWTOPIC.PHP?F=8&T=4095&VIEW=NEXT HTTP://WWW.TOYOTANATION.COM/FORUM/8-GENERAL-DISCUSSION/102512-REAR-VIEW-MIRROR-EXPLODED-FREEWAY.HTML HTTP://WWW.MAZDAS247.COM/FORUM/SHOWTHREAD.PHP?123702932-[XXX]-IT!!-(SIDE-MIRROR-COVER-EXPLODED!!) HTTP://WWW.JAGUARFORUMS.COM/FORUM/XK8-XKR-17/ANYONE-EVER-EXPERIENCE-REAR-VIEW-MIRROR-EXPLODING-INTERNALLY-27371/ SOMETHING IS DEFECTIVE. IF THIS WERE TO HAPPEN WHILE YOU WERE DRIVING, IT COULD HAVE VERY SERIOUS SAFETY IMPLICATIONS. IN THE LAST LINK ABOVE, THE DEFECT HAPPENED IN

TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

WHILE DRIVING IN THE VERY BUSY FREEWAY, THE CAR SUDDENLY STOPPED WITHOUT ANY PRIOR WARNING OR ANY SIGNAL. UPON LEXUS DEALER INSPECTION, THE CAUSE WAS , BOLTS USED TO SECURE THE VARIABLE VALVE TIMING CONTROL DEVICE CAN BECOME LOOSE, ONE OF THE BOLTS CAME OUT AND CAUSED THE TIMING CHAIN TO BREAK AND IT BROKE THE ENGINE HEAD, CAUSING THE VEHICLE TO STOP WHILE BEING DRIVEN. LEXUS HAS NOT RECALLED THE RX 350 MODELS, HOWEVER ON SEPTEMBER 3, 2013 LEXUS HAS RECALLED IS 350, IS 350C AND GS 350 VEHICLES FOR THE EXACT SAME REASON. MY CAR HAS ALWAYS BEEN SERVICED AT LEXUS DEALER. ACCORDING TO LEXUS SERVICE DEPARTMENT, THERE WAS NO WAY FOR ME TO PREVENT THIS OR TO KNOW. THE SUDDEN STOP OF THE VEHICLE IN THE FREEWAY AS THE RESULT OF THIS ENGINE FAILURE COULD HAVE CAUSED A MAJOR ACCIDENT WHICH WAS VERY LIFE THREATENING. THESE ENGINES HAS TO BE RECALLED FOR INSPECTION AND REPAIR BY LEXUS. LEXUS DID NOT ACCEPT THE FAULT EVEN THOUGH THEY ACCEPTED TO PAY PARTIAL PART OF THE COST OF THE REBUILDING THE ENGINE AS A COURTESY. *TR

TL* THE CONTACT OWNS A 2009 LEXUS RX 350. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE SPEED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE PLANETARY ASSEMBLY HAD BECOME DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,410. UPDATED 2/11/14*CN THE CONSUMER STATED AAMCO RE-BUILT THE ORIGINAL TRANSMISSION. THEY FOUND THE SOURCE OF THE FAILURE WAS THE PINS HAD WORKED THEMSELVES OUT ON THE REAR PLANET ASSEMBLY GEARS, CAUSING THE TRANSMISSION TO FAIL. UPDATED 02/14/14

AFTER A ROUTINE OIL CHANGE AND MAINTENANCE SERVICE AT 94,000 I WAS INFORMED THAT THE POWER STEERING RACK AND PINION NEEDS REPLACEMENT FOR A FEE OF $1854, PLUS BRAKE PAD AND REPLACEMENT AND RESURFACING OF THE REAR ROTORS FOR $385. I FOUND NO EVIDENCE OF OIL LEAKAGE ON THE GARAGE FLOOR. *TR

I TOOK MY CAR IN FOR REGULAR SERVICE A COUPLE OF WEEKS AGO AND THEY RECOMMENCED SEVERAL THINGS, INCLUDING REPLACING THE POWER STEERING RACK DUE TO A LEAK. I GOT A SECOND OPINION BEFORE REPLACING IT AND THEY SAID IT SEEMED VERY ODD TO HAVE THAT AT SUCH LOW MILEAGE. I THEREFORE DID LOTS OF RESEARCH TO SEE IF I WAS JUST UNLUCKY AND HAVE FOUND MANY PEOPLE THAT OWN A LEXUS OR TOYOTA HAVE HAD THIS PROBLEM AT SUCH LOW MILEAGE. I HAVE ONLY EVER TAKEN MY CAR TO BE SERVICED AT LEXUS AS THEY STATE NEEDED, AND THEREFORE DO NOT BELIEVE THAT THIS PROBLEM SHOULD BE HAPPENING AND THINK IT'S COMPLETELY UNACCEPTABLE I SHOULD BE RESPONSIBLE FOR PAYING FOR THIS. IF THIS IS A SAFETY CONCERN (MY CAR DID NOT PASS INSPECTION DUE TO IT) HOW CAN LEXUS NOT RECALL THE PART AFTER SO MANY INCIDENTS? *TR

DEALERSHIP SAID THERE IS A LEAK . THE STEERING COULD FAIL. NEED TO REPLACE RACK AND PINION SYSTEM. *JB

WENT TO LEXUS DEALERSHIP FOR OIL CHANGE TODAY & WAS TOLD THAT RACK & PINION STEERING ASSEMBLY IS LEAKING AND NEEDS TO BE REPLACED. VEHICLE HAS ONLY 51,000 MILES ON IT & HAS BEEN SERVICED REGULARLY AT DEALER. NOTICED MANY COMPLAINTS ONLINE WITH THE SAME PROBLEM ON LEXUS RX VEHICLES. THIS SHOULD BE A MANUFACTURE RECALL! AVERAGE COST TO REPLACE IS $1500. *TR

DURING VEHICLE SERVICE,WAS TOLD THE RACK AND PINION, POWER STEERING WAS LEAKING. AFTER LOOKING ON LINE I DISCOVERED THIS A COMMON PROBLEM WITH RX VEHICLES. MOST WITH LOW MILEAGE OR AGE. LEXUS APPARENTLY ORDERED NO RECALL OR UPGRADED THEIR PARTS TO FIX THE PROBLEM. *TR

HEADLIGHT CONDENSATION ON THE PASSENGER SIDE; MANUFACTURER DEFECTED LEAD TO A TSB AND CLASS ACTION LAW SUIT; DEALER DO NOT WANT TO REPAIR UNDER DUE TO MANUFACTURER DEFECT. *TR

2009 LEXUS RX 350. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION. *SMD THE CONSUMER WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE WAS PUSHED INTO THE SIDE OF HER VEHICLE. ACCORDING TO A LETTER FROM TOYOTA, THE IMPACT WAS DIRECTED AT THE LEFT FRONT DOOR, WHICH WAS A MORE YIELDING PORTION OF THE VEHICLE. THE B-PILLAR WAS NOT IMPACTED AND DEPLOYMENT WAS NOT WARRANTED. THE SIDE TORSO AIR BAGS WERE DESIGNED TO HELP MITIGATE SERIOUS INJURY TO THE OCCUPANTS TORSO, AND IT WOULD NOT HAVE PREVENTED THE TYPE OF INJURY THE CONSUMER SUSTAINED.

TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE GLOBAL POSITION SYSTEM UPDATED VERSION INSTALLED, HOWEVER THE GLOBAL POSITION SYSTEM FAILED TO REGISTER THE LOCATION AND THE MONITOR FACE BECAME BLANK. THE CONTACT BELIEVED THAT THE FAILURE COULD HAVE CAUSED A CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 64,000. UPDATED 12/21/12*LJ THE NAVIGATION SYSTEM WAS REPAIRED IN OCTOBER 2012. UPDATED 01/09/13. *JB

2009 LEXUS RX 350. CONSUMER STATES PROBLEMS WITH VEHICLE BRAKES *TGW THE CONSUMER STATED THE BRAKES WOULD VIBRATE WHEN HE/SHE REACHED A HIGH SPEED. THE VEHICLE WAS TAKEN TAKEN TO THE DEALER AND FIXED FREE OF CHARGE. HOWEVER, 5,000 MILES LATER THE PROBLEM RETURNED.

IN DEC 2011, A REPUTABLE TOYOTA DEALER PERFORMED A RE-ALIGNMENT BECAUSE THE STEERING WAS PULLING TO THE RIGHT. THE CAR WAS FINE FOR A FEW WEEKS. IN FEB 2012, THE STEERING STARTED PULLING AGAIN. AGAIN TO THE RIGHT. *TR MY CONCERN IS THAT SOMETHING BASIC IS WRONG WITH THE STEERING/ALIGNMENT MECHANISM.

2009 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO DISPUTE WITH LEXUS REGARDING LEASE AGREEMENT AND EXCESSIVE WEAR AND USE CHARGES FOR VEHICLE *TGW

BY DESIGN THE ELECTRIC TAILGATE DOES NOT REVERSE WHEN IN THE PROCESS OF CLOSING THEREBY TRAPPING A PERSON IF THEY ARE NOT CLEAR OF THE TAILGATE RESULTING IN INJURY. *TR

PASSENGER SIDE AIRBAG SYSTEM OF LEXUS RX 350 (2009) WILL NOT WORK FOR LIGHT WEIGHT PERSON WHOSE WEIGHT IS LESS THAN 90 LBS WHILE OTHER AUTOMAKER?S PASSENGER SIDE AIR BAG SYSTEM WORKS FOR PERSON EVEN WHOSE WEIGHT IS AROUND 60 LBS. OWNER?S MANUAL DOES NOT SPECIFY REQUIRED OR SUGGESTED WEIGHT OF A PERSON FOR WHICH PASSENGER SIDE AIRBAG SYSTEM DESIGNED TO FUNCTIONING. DEALERSHIP SAID AFTER ADJUSTING ZERO WEIGHT CALIBRATION, IT WAS DESIGNED AS SUCH WAY AND COULD NOT FIX THE ISSUE. THIS ISSUE MAY HAVE SOME CONCERN FOR FAMILIES THOSE WHO HAVE LIGHT WEIGHT FAMILY MEMBER LESS THAN 90 LBS WHEN SELECTING THIS MODEL. *TT

WHEN THE SUV SHIFTS FROM 1ST TO 2RD GEAR THE ENGINE REVS UP ABOUT 1000 RPMS AND HESITATES 2-5 SECONDS BEFORE THE SHIFT TAKES PLACE. I CAN'T RELY ON POWER WHEN NEEDED BECAUSE OF THIS. IT'S NOT CONSTANT, ABOUT 30% OF THE TIME IT OCCURS. THE SAME THING HAPPENS WHEN DOWN SHIFTING. THE DEALER, KENDALL LEXUS OF EUGENE OREGON (RICK STRONG-SERVICE MANAGER) IS AWARE OF THE PROBLEM AND SAYS "TOYOTA WON'T PUT OUT A NEW CHIP TO FIX THE PROBLEM". RICK STRONG ALSO SAID" I TOLD THE SALESMAN HE SHOULD INFORM POTENTIAL BUYERS ABOUT THIS PROBLEM BEFORE THEY PURCHASE A VEHICLE". THIS PROBLEM IS ONGOING SINCE I BOUGHT THE VEHICLE.

THE DRIVER SIDE OUTSIDE REMOTE MIRROR DOES NOT TILT DOWN WHEN SHIFTED INTO REVERSE. PASSENGER SIDE OUTSIDE MIRROR IS OPERATING NORMALLY. INTENT TO BRING VEHICLE IN FOR REPAIR. *TR

I WAS DRIVING MY 2009 LEXUS RX 350 DOWN A MAJOR SURFACE STREET WHEN MY POWER BRAKES AND STEERING WENT OUT. I ATTEMPTED TO DRIVE AGAIN AFTER MOVING TO A SIDE STREET, AND MY STEERING AND BRAKES WENT OUT 2 MORE TIMES, I THEN HAD MY VEHICLE TOWED TO MY LEXUS DEALER. THEY COULD NOT IDENTIFY THE REASON FOR THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED WHILE DRIVING INTO TRAFFIC AND SLOWING DOWN, THEN MOVING AGAIN AT ABOUT 2MPH, THE TRANSMISSION DOES NOT SHIFT INTO THE RIGHT GEAR, IT LURCHES AND SPUTTERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY RAN A DIAGNOSTIC TEST. THEY INFORMED HER THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THAT WAS THE DESIGN OF THE VEHICLE. ALSO, IT IS THE ELECTRONIC TRANSMISSION THAT TRIES TO ANTICIPATE WHAT THE DRIVER OF THE VEHICLE SHOULD DO NEXT BECAUSE IT IS THINKING FOR YOU. THE MANUFACTURER WAS ALSO CALLED AND STATED THERE WAS NOTHING THAT COULD BE DONE AND THAT WAS THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

TL*THE CONTACT OWNS A 2009 LEXUS RX 350. THE CONTACT WAS DRIVING AT A LOW SPEED WHILE DRIVING INTO A PARKING SPACE, WHEN THE VEHICLE SUDDENLY ACCELERATED AND DROVE OVER THE CURB. SHE ATTEMPTED TO USE THE BRAKES WHICH DID NOT WORK AT FIRST TO STOP THE VEHICLE. SHE THEN DEPRESSED THE BRAKE PEDAL WITH EXTREME FORCE AND SHIFTED INTO PARK WHICH STOPPED THE VEHICLE BEFORE IT COULD COLLIDE WITH A PLATE GLASS WINDOW. THE VEHICLE PREVIOUSLY HAD SLIGHT ACCELERATION PROBLEMS BUT WHEN SPEAKING TO THE DEALER IN JANUARY, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE VEHICLE WAS AT THE TIME OF THE COMPLAINT. THE DEALER STATED THAT THE MANUFACTURER WOULD SEND A REPRESENTATIVE OUT TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 32,000-BK

THE RADIO/CD UNIT WHEN CHANGING STATIONS WILL TURN UNIT OFF AND EJECT A CD FROM THE UNIT. THIS OCCURS INTERMITTENTLY. IN ADDITION THE BACKLIGHT DISPLAY FLASHES ON AND OFF INTERMITTENTLY. DEALER STATES THAT NO PROBLEM HAS BEEN FOUND WHEN TROUBLESHOOTING. *TR

TL*THE CONTACT OWNS A 2009 LEXUS RX350. WHILE DRIVING 65 MPH THERE WAS A LOUD NOISE AND THE AIR BAG IN THE REAR NEAR THE LIFT GATE DEPLOYED. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DAMAGED. THE FAILURE AND CURRENT MILEAGES WERE 31,000.

TL*THE CONTACT OWNS A 2009 LEXUS RX350. WHILE DRIVING 65 MPH THERE WAS A LOUD NOISE AND THE AIR BAG IN THE REAR NEAR THE LIFT GATE DEPLOYED. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DAMAGED. THE FAILURE AND CURRENT MILEAGES WERE 31,000.

I WAS DRIVING MY 2009 LEXUS RX 350 AT ABOUT 25 MILES PER HOUR WHEN IT SUDDENLY RAPIDLY ACCELERATED. FORTUNATELY THERE WAS NOTHING/NO CAR IMMEDIATELY IN FRONT OF ME. I PRESSED DOWN ON THE BRAKES AND THE CAR RESPONDED BY SLOWING DOWN. I HAVE REPORTED THE INCIDENT TO LEXUS AND WILL HAVE THE DEALER INSPECT THE CAR AS SOON AS POSSIBLE. (THEY GAVE ME AN APPOINTMENT IN 2 DAYS.) *TR

THE NAVIGATION SYSTEM MAP ICON DOES NOT MATCH ACTUAL LOCATION OF VEHICLLE AS THE MAP IS OF A DIFFERENT AREA AND OFTEN ICON IS NOT ON A ROAD.

TL* THE CONTACT OWNS A 2009 LEXUS RX350. WHILE PULLING INTO AN OFF-STREET PARKING SPACE AT SPEEDS OF LESS THAN 5 MPH, THE VEHICLES ENGINE BEGAN TO SURGE AND THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, HOWEVER THE BRAKES WERE NON-RESPONSIVE. THE VEHICLE THEN CRASHED HEAD ON INTO A STONE WALL. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE CRASH SITE. SHE THEN DROVE TO HER LOCAL DEALER. THE DEALER DID A SHORT VISUAL INSPECTION AND STATED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT DRIVER ERROR WAS THE CAUSE OF THE CRASH. A DIAGNOSTIC WAS NOT PERFORMED ON THE VEHICLE. REPAIRS TO THE VEHICLE WERE MADE. THERE WERE NO ADDITIONAL FAILURES FOLLOWING THE REPAIRS. SHE STATED THAT FOLLOWING THE REPAIRS, THE ACCELERATOR PEDAL FELT HIGHER AND AS IF THERE WERE MODIFICATIONS DONE ON THE VEHICLE, HOWEVER SHE COULD NOT PROVE WHAT REPAIRS WERE DONE. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT WAS APPROXIMATELY 7,500. UPDATED 4/28/10 *CN UPDATED 07/01/10.*JB

LEXUS RX 350-2009. WHEN THERE IS SNOW ON THE REAR HATCH, IF YOU OPEN THE HATCH WITH THE KEY WHEN IT REACHES THE TOP IT COMES DOWN, HITTING ANYONE TRYING TO PUT SOMETHING IN THE HATCH OR TAKE SOMETHING OUT. THIS HAPPENED TO ME TONIGHT. THE SECOND DEFECT IS THAT WHEN THE DOOR HITS SOMETHING, LIKE MY HEAD, IT AUTOMATICALLY DOESN'T STOP AND GO UP, THEREBY REDUCING THE BLOW, IT KEEPS COMING DOWN. *TR

I OWN A 2009 LEXUS RX 350. WHEN I AM DRIVING ON A BUMPY ROAD AND APPLY THE BRAKES THE CAR WILL NOT STOP. THEY ACT LIKE YOU ARE GOING INTO A SKID. SHORTLY AFTER PURCHASING THE CAR I REPORTED THE PROBLEM TO LEXUS. THEY KEEP ASSURING ME THAT THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE BEEN LUCKY ENOUGH TO AVOID SEVERAL NEAR SERIOUS ACCIDENTS . I HAVE HAD TO JUMP CURBS ON SEVERAL OCCASIONS. I HAVE ROLLED INTO THE MIDDLE OF INTERSECTIONS WITH CARS COMING AT ME IN ALL DIRECTIONS*TR

SEVERAL TIMES A WEEK THE ENGINE IDLES FAST ON START UP AND LASTS FOR ABOUT FIVE MINUTES. IT DOES NOT SEEM TO BE RELATED TO THE WEATHER AND THERE SEEMS TO BE NO IDENTIFYING FACTOR WITH WHICH IT CAN BE ASSOCIATED. *TR

VEHICLE WILL AT RANDOM BEGIN TO PULL TO THE LEFT. *TR

LEXUS RX 350 BACK DOOR DOES NOT REMAIN UP WHEN THERE IS SNOW ON THE ROOF OR SNOW ON THE DOOR. IT GOES UP AUTOMATICALLY VIA KEY OR DASHBOARD ENTRY OR USE OF REAR DOOR OPENER, BUT WHEN IT GETS UP AND YOU ARE UNPACKING FROM THE REAR CARGO AREA, IT COMES DOWN WITHOUT WARNING AND TWICE HIT MY WIFE IN THE HEAD. *TR

FOOT SLIPS BETWEEN GAS PEDAL AND BRAKE CAUSING CAR TO ACCELERATE. *TR

TRAVELING EAST BOUND ON TEXAS HIGHWAY 380 IN DENTON COUNTY, TX. TRAFFIC SLOWED AS IT APPROACHED ENTRANCE RAMP TO I35 SOUTHBOUND. I APPLIED PRESSURE TO THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND SLOW VEHICLE, NOTHING HAPPENED. DID THIS SEVERAL TIMES AND ALSO TRIED TO TURN CRUISE OFF FROM STEERING COLUMN LEVER. CRUISE DID NOT DISENGAGE, CAR DID NOT SLOW, MY VEHICLE RAN INTO THE REAR END OF THE ROCK HAULER TRUCK IN FRONT OF ME. *TR

MY 2009 LEXUS SUV TOOK OFF ON ITS OWN OUT OF A DRIVEWAY WHILE I WAS TRYING TO BACK OUT. I PUT THE CAR IN REVERSE, AND THE ENGINE BEGIN TO REV AND THEN THE CAR WAS UNCONTROLLABLE. IT ACCELERATED OUT THE DRIVEWAY, ACROSS THE STREET, INTO A YARD, AND FINALLY STOPPED WHEN IT HIT A HUGE TREE. THE CAR WAS TOTALED. *TR

WHILE TRAVELING AT NORMAL HIGHWAY SPEED THE FRONT TIRE OUTER SIDEWALL SHREDDED COMPLETELY AND UNIFORMLY AROUND THE ENTIRE CIRCUMFERENCE OF THE SIDEWALL, RESULTING IN COMPLETE FAILURE OF THE TIRE. THE TIRE / CAR HAS 5,000 MILES. MICHELIN BRAND. I DO NOT KNOW THE DOT NUMBER, TYPE OF TIRE OR SIZING OTHER THAN IT IS A MICDHELIN TIRE, OR VIN NUMBER; SO GUESSES FOR THE SAME HAVE BEEN INSERTED. *TR

UPON TAKING DELIVERY OF NEW RX350 I IMMEDIATELY NOTICED A TRANSMISSION WHINE. I FEEL IT IS A SAFETY FACTOR BECAUSE I AM CONSTANTLY THINKING OF THE PROBLEM AS I DRIVE. MY MIND IS NOT ON DRIVING AS IT SHOULD BE. I IMMEDIATELY WENT BACK TO DEALER AND SHOP FOREMAN DROVE THE CAR AND HEARD THE NOISE. HE SAID DON'T WORRY AS I HAVE A WARRANTY. THIS IS NOT A VIABLE ANSWER TO MY PROBLEM. WHAT IF I BREAK DOWN IN THE MIDDLE OF NOWHERE. TALKED WITH SALES MANAGER AND HE STATED WAIT UNTIL THE 2010 MODEL COMES OUT. HE WOULD NOT DO ANYTHING. *TR

MY WIFE WAS DRIVING CAR AFTER PICKING KIDS UP FROM SCHOOL. DURING DRIVING MY 8Y/O DAUGHTER DISCONNECTED REAR SEAT BELT TO REACH DOWN AND PICKUP A DROPPED TOY. SEAT BELT RETRACTED AROUND MY DAUGHTERS NECK CHOKING HER. MY STOPPED CAR AND TRIED TO GET BELT TO RELEASE. IT JUST GOT TIGHTER AROUND MY DAUGHTERS THROAT. POLICE WERE CALLED BY CELL PHONE AND HAD TO CUT BELT TO RELEASE IT FROM MY DAUGHTERS NECK. *TR