2008 Lexus RX350 complaints

RUBBER ON BACK LATCH HANDLE HAS MELTED INTO A BLACK TARRY GOO THAT DRIPPED DOWN ONTO THE LICENSE PLATE. I HAVE READ ONLINE OF MANY OTHER PEOPLE LIVING IN HOT STATES HAVING THE SAME PROBLEM AND SOME THINK IT IS CAUSED BY AN ELECTRICAL ISSUE BUT I AM UNSURE.

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 45 MPH, THE TIRE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN BRAKING, THE VEHICLE VEERED TO THE RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

THE REAR SWITCH ON THE TAILGATE IS MELTED. WHEN YOU PUSH ON THE BUTTON IF FEELS STICKY AND COMES OFF ON YOUR HANDS. TO REPLACE THIS PART IT COST 100.00 FOR THE PART AND 200.00 TO INSTALL. WHEN I LOOKED ONLINE SO MANY PEOPLE ARE HAVING THIS ISSUE. SOMETHING IS WRONG WITH THE MAKING OF THIS PART. IT HAS FAILED.

MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH CAUSING REAR DOOR AUTOMATIC LIFT TO STOP FUNCTIONING ISSUE REPORTED MULTIPLE TIMES ON HTTP://WWW.CLUBLEXUS.COM/FORUMS WITH INCIDENT OF ELECTRICAL ISSUE INVOLVED.

THE RUBBER ON THE BACK DOOR OPENER HAS GOTTEN MORE MELTED AND STICKY OVER THE PAST YEAR. IT IS NOW UNUSABLE DUE TO THE TAR LIKE SUBSTANCE THAT CANNOT BE REMOVED VERY EASILY. IF THIS MELT DOWN IS ELECTRICAL, IT COULD BE A SAFETY ISSUE.

I WAS DRIVING ON A ROAD, MY VEHICLE BEGAN TO SHAKE UNTIL EVENTUALLY DROPPING TO THE ROAD AND DRAGGING UNTIL I COULD GAIN CONTROL OF IT , BY APPLYING THE BRAKES. I NOTICED OUT OF MY DRIVER'S SIDE WINDOW ACROSS THE ROAD WAS MY TIRE ROLLING AT A RAPID SPEED. I CALLED 911 TO RECEIVE ASSISTANCE TO STOP THE TRAFFIC AND TO HELP WITH MY DISABLED VEHICLE. OFFICERS ASSISTED WITH HELPING MYSELF, MY MOTHER AND MY TWO TODDLERS OUT OF THE VEHICLE AND TO RETRIEVE MY TIRE. THE TIRE HAD FALLEN OFF OF MY VEHICLE, AT THE RIM, LEAVING THE BOLTS AND THE MIDDLE PORTION OF THE RIM STILL ATTACHED TO THE VEHICLE, WHILE THE REMAINING MAJORITY OF THE RIM WAS STILL ATTACHED TO MY TIRE ROLLING DOWN THE ROAD. THE VEHICLE WAS IN PROPER WORKING CONDITION PRIOR TO THIS INCIDENT. I DID NOT HIT A POTHOLE NOR WAS I IN AN ACCIDENT. MY VEHICLE WAS TOWED TO MY RESIDENCE, THE FOLLOWING DAY AFTER CONTACTING LEXUS AND ADVISING THEM OF THE INCIDENT, I WAS INSTRUCTED BY LEXUS TO HAVE THE VEHICLE TOWED TO THEIR PROPERTY FOR AN INSPECTION. AFTER THE VEHICLE ARRIVED TO THEIR PROPERTY, THEY CONTACTED ME AND STATED THAT THE THE INCIDENT WAS NOT A MANUFACTURERS DEFECT, THAT HAD IT BEEN A MANUFACTURES DEFECT IT WOULD HAVE HAPPENED WITHIN THE FIRST YEAR THE VEHICLE WAS MANUFACTURED. LEXUS THEN INFORMED MYSELF THAT I NEEDED TO MAKE A CLAIM WITH MY INSURANCE COMPANY FOR DAMAGES THAT HAVE BEEN INCURRED. PRIOR TO THIS INCIDENT THIS VEHICLE WAS IN PERFECT WORKING ORDER. ALL PREVIOUS SERVICES WERE PERFORMED BY AUTO LENDERS AND THE M

I NOTICED THAT MY INFLATE TIRE LIGHT WAS ON. WHEN I LOOKED UNDER MY CAR TO INFLATE THE SPARE I NOTICED THAT THE SPARE WAS GONE AND THE CABLE HAD SNAPPED DUE TO RUSTING. THIS IS AN OBVIOUS DEFECT AND IS SURELY A SAFETY HAZARD IF THE TIRE WERE TO FALL OFF WHILE DRIVING. 2008 LEUS RX 350 AWD.

THE REAR BOOT OPENER IS MELTED AND DRIPPING ONTO THE BUMPER

BROUGHT VEHICLE TO DEALER FOR ROUTINE SERVICE, WAS INFORMED ONE OF THE POWER STEERING BOOTS WAS "RIPPED AND LEAKING PRETTY GOOD." I WAS QUOTED $1600 FOR A COMPLETE RACK & PINION STEERING REPLACEMENT INCLUDING PARTS AND LABOR, WHICH I DECLINED BECAUSE THOSE ARE MSRP PRICES.. MY WIFE DRIVES THIS CAR AND I AM NOW CONCERNED FOR HER SAFETY AS WELL AS OTHER PASSENGERS. BASED ON OTHER COMPLAINTS WITH 2007-2009 RX350'S ON THIS SITE, LEXUS IS WELL AWARE THEY HAVE AN ONGOING SAFETY PROBLEM AND THEY NEED TO ISSUE A RECALL TO COVER THESE INSANE COSTS. WE MAINTAIN THE VEHICLE AT THE DEALER, I HAVE NEVER HEARD OF A POWER STEERING FAILURE AT BELOW 75K MILES ON ANY VEHICHLE BUILT IN THE LAST 20 YEARS...NOT HAPPY AND THIS WILL BE ONE AND ONLY LEXUS!

WE BOUGHT THE CAR IN 2012 BY 2013 DASH STARTED TO CRACK & GET VERY STICKY. NOW DASH COMPLETELY CRACKED AROUND PASSENGER FRONT AIRBAG. WE ARE CONCERNED ABOUT THE CONTINUED DASH CRACKING & IF WILL EFFECT THE AIRBAGS & INJURY FROM THE AIRBAG IF DEPLOYED.

REAR LATCH MELTED, NOT DUE TO TEMPERATURES IN THE CITY AND STATE WHERE I LIVE BUT INSTEAD TO A ELECTRICAL COMPONENT OVERHEATING. LEXUS WILL NOT FIX WITHOUT A CHARGE OF OVER $200. THIS IS CLEARLY A DEFECT

AS I APPROACH A RED LIGHT, I NOTICED THE CAR WAS SMOKING. I PULLED INTO THE NEAREST AUTOMOTIVE FACILITY AND I NOTICE A TRAIL OF OIL WAS FOLLOWING ME. I LOOK UNDER THE MY HOOD AND I SAW AND OIL LEAK. I LOOKED UNDER THE CAR AND THERE WAS A PUDDLE OF OIL. *TR

THERE WAS A TORN POWER STEERING BOOT ON THE RACK. THE TORN SHOULD BE THERE FOR A WHILE. I PURCHASED A 100K MILES WARRANTY WHEN I BOUGHT THE CAR BUT THE LEXUS DEALERS NEVER MENTIONED OR POINTED OUT ABOUT THE DAMAGE UNTIL THE 100K MILES WARRANTY RAN OUT. AS SOON AS THE WARRANTY RAN OUT, I GOT INFORMED THAT THE POWER STEERING BOOT ON THE RACK GOT TORN AND IT WILL COST ME $1600. *TR

TICKING NOISES WHEN COLD START FOR FIRST 15 MINUTES. *TR

I TOOK MY CAR IN FOR A ROUTINE SERVICE; WHEN I WENT TO PICK IT UP I WAS TOLD THAT THE RACK AND PINION WAS LEAKING, THERE WAS A TEAR IN THE BOOT AND IT WAS LEAKING FLUID, AFTER BEING QUOTED $1800 FOR PARTS AND LABOR I DECLINED THE REPAIR. I FIND IT HARD TO BELIEVE THAT A 7 YEAR OLD CAR WITH MAJORITY OF HIGHWAY MILES WOULD HAVE AN ISSUE WITH THE RACK AND PINION GOING BAD. WHEN I CAME HOME I DID SOME RESEARCH AND FOUND THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THE SECOND GENERATION RX. IN MY FAMILY, MAJORITY OF OUR CARS ARE TOYOTAS & LEXUS; WE HAVE A COROLLA, 2 CAMRY'S, SIENNA, HIGHLANDER, IS350, RX350. ONE CAMRY HAS ALMOST 200KMILES, THE COROLLA HAS OVER 150K MILES. WE'VE OWNED 2 OTHER COROLLAS, ES250, CELICA, I'VE OWNED OTHER BRAND CARS TOO AND HAVE DRIVEN OVER 150K MILES AND NEVER HAD A PROBLEM WITH THE RACK AND PINION BOOT TEARING. THIS IS NOT THE FIRST TIME I HAD AN ISSUE WITH THE RX, THE LAST TIME THERE WAS AN ISSUE WITH A (MOTOR) OIL LINE BURSTING, THE OIL LINE THAT RUNS FROM THE OIL COOLER - THANK GOD NOTHING HAPPENED, THE CAR MADE IT HOME SAFELY HOME (BUT NO LOW OIL LIGHT CAME ON) AND WE HAD IT TOWED TO THE DEALERSHIP AND THE REPAIRS WERE COVERED UNDER WARRANTY. WAS TOLD BY A MECHANIC THAT THE OIL LINE BURSTING WAS A COMMON PROBLEM, AND THAT THE NEWER RX MODELS THE PIPE WAS REPLACE WITH METAL PIPE. IN MY OPINION ABOUT THE RACK AND PINION, IT'S DEFINITELY A SAFETY ISSUE - THE STEERING OIL COULD POTENTIALLY LEAK ONTO THE EXHAUST AND CATCH FIRE, AND IF ALL THE POWER STEE

PART# 84840G 8484021010 SWITCH ASSEMBLY, BACK DOOR OPENER - RUBBER COVER OF SWITCH HOUSING DETERIORATES/DEPOLYMERIZES LEAVING BEHIND A HAZARDOUS GOO AND HINDERING OPERATION OF REAR HATCH RELEASE MECHANISM. *TR

THE RACK AND PINION STEERING BLEW UP SPEWING POWER STEERING FLUID ALL OVER THE UNDERCARRIAGE. LOSS OF THE POWER STEERING RESULTED DO TO LACK OF FLUID. NO PRIOR WARNING OF ANY LEAKS OR POOR PERFORMANCE FROM THE STEERING. NO NOISE INDICATING THAT THERE MAY HAVE BEEN A LEAK. FORTUNATELY, NO ACCIDENTS WAS CAUSED. THE OIL GOT ALL OVER THE CATALYTIC CONVERTER AND COULD HAVE RESULTED IN A FIRE. THIS IS A VERY UNSAFE CONDITION THAT COULD HAVE BEEN CATASTROPHIC. *TR

THE DASH BOARD BEGAN TO CRACK SHORTLY AFTER WE PURCHASED THE CAR IN MARCH OF 2012. AT THAT TIME I THOUGHT THAT THE PREVIOUS OWNER MIGHT HAVE HIT THE DASH WITH HIS FIST STARTING THE PROBLEM. HOWEVER, THIS WAS NOT THE CASE. THE DASH CONTINUED TO CRACK IN MULTIPLE PLACES AND CHUNKS OF THE VINYL STARTED TO FALL OFF LEAVING THE FOAM UNDER THE DASH COVERED EXPOSED. WITH THE RECENT PROBLEMS WITH AIR BAGS, I FEARED THAT IF THE AIR BAG WENT OFF IT COULD SEND DASH PIECES FLYING EVERYWHERE POSSIBLE CAUSING INJURY. I CONTACTED LEXUS, THEY ARE AWARE OF THE PROBLEM BUT THEY REFUSED TO DO ANYTHING ABOUT IT. *TR

THE RUBBER COVER OF THE LIFTGATE SENSOR MELTED. I AM CONCERNED ABOUT IT CATCHING FIRE. I HAVE READ MULTIPLE COMPLAINTS ONLINE FROM OWNERS WITH THE SAME ISSUE. THE BLACK RUBBER MELTS AND STICKS TO FINGERS. I ALSO CAUSES THE SENSOR TO MALFUNCTION SINCE THE RUBBER PIECE INTERFERES WITH THE SENSOR. *TR

WHILE DRIVING MY 2008 LEXUS RX350 AT 35 MPH IN HEAVY TRAFFIC, THE VEHICLE SUDDENLY STALLED LEAVING ME WITHOUT POWER STEERING OR BRAKES. I WAS ABLE TO STOP THE VEHICLE BUT WAS STUCK IN THE TRAFFIC LANE WITH HEAVY TRAFFIC. FEARING THAT I WOULD BE HIT BY ONCOMING TRAFFIC I CALLED 911 FOR SUPPORT WHILE THE TOW VEHICLE WAS DISPATCHED. I WAS UNABLE TO LEAVE THE VEHICLE SAFELY UNTIL POLICE ARRIVED 20 MINUTES LATER, DUE TO THE POSITION OF THE VEHICLE AND THE TRAFFIC. THE LOCAL LEXUS DEALER HAS CONTACTED ME TO LET ME KNOW THAT THE ISSUE WAS A BROKEN VALVE SPRING CAUSED THE ENGINE TO SEIZE WHILE RUNNING. I AM CONCERNED THAT THIS CONDITION MAY BE SOMEWHAT OF A KNOWN ISSUE WITH LEXUS AS I HAVE SEEN THAT THEY HAD PROBLEMS WITH VALVE SPRINGS BREAKING IN THIS ENGINE. *TR

WHILE DRIVING TO WORK HEARD A FUNNY NOISE AND OIL LIGHT BEGIN TO BLINK. FOUND OUT ENGINE OIL COOLING TUBE BURST AND LEAKED ALL THE OIL OUT AND HAS CAUSED MOTOR DAMAGE. LEXUS SEND A WARRANTY ENHANCEMENT LETTER JUST A FEW WEEKS BEFORE DESCRIBING A PROBLEM WITH THE TUBE AND THAT THEY WOULD INSPECT AND REPAIR. WAITING ON LEXUS CUSTOMER CARE TO ASSIST. SO FAR ONLY 25%. LOOKS LIKE A CLASS ACTION LAWSUIT MAY ENTAIL. *JS

I TOOK MY RX 350 FOR THE 80,000 SERVICE. MY SERVICE ADVISER CALLED ME AND TOLD ME THE I HAD AN OIL LEAK IN THE RACK AND PINION STEERING AND IT MUST BE REPLACED AT THE COST OF $2600.00 TO $3000.00. I BELIEVE THIS IS A LEXUS PROBLEM THEY SHOULD TAKE CARE IT. *TR

THE DASHBOARD IS CRACKING IN MULTIPLE AREAS AND GETTING WORSE EVERY DAY. *TR

TODAY, AS I WAS CLEANING MY SUV, A LEXUS 2008 RX350, I 1ST NOTICED THAT THE COVERING PLASTIC BOOTH, AT THE OPENING HATCH/LATCH, WAS MELTING. SINCE THAT WAS NOT EXPECTED, I WENT ONLINE AND SEARCHED FOR THAT SAME ISSUE, TO FIND OUT THERE HAS BEEN OTHER SIMILAR REPORTS. I'M CONCERN THAT AN ELECTRIC OVERHEATING MAY HAVE CAUSED THAT MELTING, WHICH COULD CAUSE A FIRE OR SOMETHING WORSE TO THE CAR AND EVEN DANGEROUS TO ANY HUMAN OR LIVING THING. THROUGH THE ONLINE RESEARCH, I DISCOVERED THAT LEXUS HAS REFUSED TO RECALL THE AFFECTED VEHICLES TO "FREELY" REPLACE THE PROBLEM, BUT WILL REPLACE THE ITEM FOR OVER $100. BY MEANS OF THIS COMPLAINT, I WOULD LIKE TO REQUEST A DETAILED INVESTIGATION OF THAT PROBLEM AND THE PROPER FIXING OF SUCH PART WITHOUT HAVING THE CONSUMER TO BEAR ANY COSTS. *TR

REAR SWITCH ASSEMBLY PART #84840 FAILED. CAR IS SUBJECT TO SOUTHERN CALIFORNIA TEMPERATURES AND IS PARKED IN THE GARAGE. PLASTIC MELTED THE REAR DOOR MANUAL SWITCH/HANDLE AND PROVIDE A MELTED TAR LIKE SUBSTANCE BEHIND. NO ACCIDENT OR ANY MISUSE WAS DONE TO THE VEHICLE. *TR

WHEN I WAS AT THE DEALER FOR MY ROUTINE OIL CHANGE, I WAS TOLD THE POWERING STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING WOULD NEED TO BE REPLACED AT A COST OF $1600. MY CAR IS OUT OF WARRANTY BUT LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. THIS TYPE OF LUXURY CAR AT 55,000 MILES SHOULD NOT NEED THIS REPLACED. IT SEEMS LIKE A MANUFACTURING DEFECT AND LEXUS SHOULD DO A RECALL TO FIX THIS PROBLEM FOR ALL 2008 LEXUS RX350. *TR

WHEN I BROUGHT MY CAR AT THE DEALER FOR SERVICE, I WAS TOLD THE POWER STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING ASSEMBLY WOULD NEED TO BE REPLACED AT A COST OF $1602.44. MY CAR HAS LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. I HAVE RESEARCHED THROUGH THE INTERNET AND FOUND SAME PROBLEM WITH THIS CAR. THIS TYPE OF LUXURY CAR AT 81,000 MILES SHOULD NOT NEED THIS REPLACED. DESPITE WITH ALL COMPLAINTS AND SAME PROBLEM WITH THIS LEXUS 2008 RX350 REGARDING THE POWER STEERING RACK ASSEMBLY, LEXUS SHOULD RECALL THIS PART FOR REPLACEMENT WITH NO COST TO OWNER. *TR

I JUST RECENTLY NOTICED THAT MY DASHBOARD HAD CRACKS AND WAS STICKY/SHINY WHEN HOT. I ALSO FOUND SMALL FOAM FRAGMENTS ON THE FLOOR COMING FROM THE DASHBOARD. I CONSIDER THIS A SERIOUS QUALITY PROBLEM THAT MAY CAUSE AN ACCIDENT BECAUSE OF THE REFLECTIVE DASHBOARD. IT ALSO COULD BECOME A FIRE HAZARD WHEN SMALL FOAM PARTICLES COLLECT AROUND ELECTRICAL PARTS UNDER THE DASHBOARD. I HAVE CONTACTED TOYOTA CUSTOMER SERVICE AND WAS TOLD THAT THEY DO NOT HAVE TO DO ANYTHING SINCE THE CAR IS OUT OF WARRANTY. HOWEVER THEY OFFERED TO COVERED 25% OF THE ESTIMATED $2520.00 REPAIR COST. THIS IS NOT ACCEPTABLE FOR ME SINCE THIS IS A HAZARDOUS QUALITY PROBLEM CAUSED BY TOYOTA AND THEY SHOULD COMPLETELY COVER THE REPAIR. *TR

MY HEADLIGHTS KEPT GOING OF AND ON AT CERTAIN POINTS, NOW AT NIGHT I HAVE NO LOW BEAM, IT APPEARS TO HAVE MOISTURE INSIDE THE LENS AND THE LENS ON ALL OF THE HEADLIGHTS ARE VERY FOGGY LOOKING. THEY LOOK LIKE THEY ARE 20 YEARS OLD. WHEN TAKEN TO THE DEALER IRA LEXUS IN BEDORD NH, THEY SAID IT IS NOT UNDER WARRANTY EVEN THOUGH I HAVE A LETTER FROM LEXUS DESCRIBING EXACTLY HOW MY LIGHTS ARE WORKING OR SHOULD I SAY NOT WORKING. I REALIZED THE PROBLEM WHEN I WAS STOPPED AND ISSUED A WARNING FOR HAVING A HEADLIGHT BURNED OUT. LEXUS IS TRYING TO BLAME IT ON A BALLISTER WHICH THEY WANT $900 TO REPLACE. I SAY IT IS WHAT IS IN THE LETTER THAT IS CAUSING THIS. I FEEL THEY ARE JUST TRYING TO CHARGE ME $900 FOR SOMETHING THAT SHOULD BE TAKEN CARE OF BY LEXUS. I HAVE OWNED LEXUS VEHICLE FOR YEARS AS WELL AS MANY FAMILY MEMBERS AND IT DOES SEEM LIKE IF YOU HAVE AN ISSUE IT IS NEVER UNDER WARRANTY OR IF IT IS, THEN SOMETHING ELSE CAUSED IT TO HAPPEN. IT IS SO HARD TO SEE AT NIGHT AND I FEEL THIS IS A HUGE SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY THEM OR AT LEAST OFFER AND AFFORDABLE RESOLUTION NOT OVER $900 FOR A SINGLE HEADLIGHT, WHICH ACTUALLY COULD CAUSE THE OTHER HEADLIGHT TO GO. WHAT WOULD HAPPEN WITH THE OTHER HEADLIGHTS IN THE FUTURE. I AM GETTING SO DISAPPOINTED WITH LEXUS , SAD TO SAY THIS MAY BE MY LAST LEXUS VEHICLE. I HAVE OWNED THIS VEHICLE SINCE AUGUST 2009. *TR

WHEN I WAS AT THE DEALER FOR MY ROUTINE OIL CHANGE, I WAS TOLD THE POWERING STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING WOULD NEED TO BE REPLACED AT A COST OF $1790. MY CAR IS OUT OF WARRANTY BUT LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. I HAVE 2 FRIENDS WITH THE EXACT SAME CAR AND SAME YEAR AND THEY BOTH HAD THE SAME PROBLEM AND HAD TO HAVE THEIRS REPLACED AS WELL. ONE WAS UNDER WARRANTY, ONE WAS NOT. I CALLED TO COMPLAIN TO LEXUS CORPORATE AND WAS OFFERED $700 TO HELP PAY HALF OF THE REPAIR. THIS TYPE OF LUXURY CAR AT 65,000 MILES SHOULD NOT NEED THIS REPLACED. *TR

TRUNK HATCH HANDLE HAS MELTED COMPLETELY, LEAVING BLACK RUBBERY GOO. UNABLE TO OPEN THE BACK TRUNK DUE THIS ISSUE. *TR

THE DASHBOARD ON MY LEXUS RX350 HAS CRACKED IN 4 PLACES. OF SERIOUS CONCERN IS THE MULTIPLE CRACKS ON THE GLOVE COMPARTMENT ON THE PASSENGER SIDE THAT HOUSES THE AIRBAGS. I HAVE ADDRESSED THIS WITH LEXUS AND THEY REFUSE TO REPLACE THE DASHBOARD. THEY OFFERED A 25% ON THE REPAIR. THIS IS A MAJOR PROBLEM OCCURRING ALL OVER THE WORLD AND LEXUS/TOYOTA IS REFUSING TO ADDRESS IT BECAUSE DEFECTS ARE NOT REPAIRED AFTER THE WARRANTY EXPIRES. IT IS A SAFETY CONCERN OF THE HIGHEST ORDER AND I AM REQUESTING THE NHTSA ORDER A RECALL ON ALL MAKES AND MODELS THAT HAVE CRACKED DASHBOARDS. THANK YOU. *JS

THE TRUNK HATCH HANDLE HAS MELTED, LEAVING BLACK RUBBERY GOO ON FINGERS IF OPENING USING THE HANDLE. RESIDUE IS HARD TO WASH OFF. CONCERNED THAT IT MELTED DUE TO ELECTRICAL PROBLEM. I'VE READ ALL COMPLAINTS AND HAVE FOUND NUMEROUS OTHER OWNERS EXPERIENCED THE SAME PROBLEM. *TR

THE TRUNK HATCH HANDLE HAS MELTED, LEAVING BLACK RUBBERY GOO ON FINGERS IF OPENING USING THE HANDLE. RESIDUE IS HARD TO WASH OFF. THIS DOES NOT SEEM SAFE AS MY CHILDREN SOMETIMES OPENS IT AND MAY ACCIDENTALLY INGEST THE RESIDUE IF NOT WASHED OFF COMPLETELY. *TR

THE DASHBOARD IN MY VEHICLE HAS BEEN CRACKING OVER THE PAST 2 YEARS. INITIALLY IT WAS A SMALL CRACK ON THE PASSENGER SIDE, SO I OVERLOOKED IT. HOWEVER THE MORE TIME HAS PASSED, THE MORE IT CRACKS, EVEN ON THE DRIVER'S SIDE AND THE AREA AROUND THE SPEED/MILEAGE METERS. I HAVE CONTACTED LEXUS AND THEY HAVE OFFERED TO PAY FOR THE PARTS BUT I WOULD BE RESPONSIBLE FOR THE LABOR BECAUSE THEY CLAIM THAT MY CAR IS OUT OF WARRANTY. I HAVE SEEN REPORTS FROM OTHER CONSUMERS REGARDING A DEFECTIVE DASHBOARD MAINLY FOR TOYOTA AND LEXUS. I BELIEVE THAT THIS IS A MANUFACTURER DEFECT. AT THIS POINT I AM AFRAID THAT MY ENTIRE DASHBOARD WILL FALL APART AS I AM DRIVING. THIS IS POTENTIALLY DANGEROUS AND HOPEFULLY SOMETHING COULD BE DONE ABOUT THIS BEFORE SOMEONE ACTUALLY GETS HURT. *JS

THE TRANSMISSION COMPLETELY FAILED WHILE I WAS DRIVING ON THE FREEWAY. THIS WAS VERY DANGEROUS AND CAUSED A SAFETY HAZARD. THE TRANSMISSION HAD TO BE REPLACED. THE POWER STEERING RACK HAD TO ALSO BE REPLACED. IT'S RIDICULOUS THAT THESE FAILURES OCCURRED BEFORE 120,000 MILES. *TR

AUTO UNDERWENT ROUTINE 35,000 MILE MAINTENANCE - DEALER NOTED POWER STEERING LEAK, REQUIRING RACK AND PINION REPLACEMENT. IS THE PART DEFECTIVE? WHY IS THERE NO RECALL? NOTED LARGE NUMBER OF THE SAME ISSUE ON THE INTERNET. *TR

I HAVE A LEXUS RX350 2008 WITH MOISTURE IN THE PASSENGER SIDE HEADLIGHT, NO MORE WARRANTY (55,000) AND IS BLOCKING THE LIGHT, WENT TO THE DEALER AND COST TOO MUCH TO REPAIR. *TR

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THEN INTO A TELEPHONE POLE. THE CONTACT SUSTAINED CHEST AND KNEE INJURIES AND THE DRIVER OF THE SECOND VEHICLE SUSTAINED MULTIPLE FRACTURES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS UNAVAILABLE.

INNER AREA THAT COVERS THE REAR HATCH HANDLE/OPENER HAS COMPLETELY MELTED, IT HAS TURNED INTO A SUPPER STICKY AND STAINY BLACK GU. LEXUS RX 350 - 2008. *TR

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE AND THEN CRASHED INTO A POLE. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO A HOSPITAL FOR TREATMENT OF CHEST AND LEGS INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 69,000...UPDATED 12/03/13 *BF UPDATED 12/06/2013 *JS

UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MONDAY. I SUSPECT IT WILL BE TOTALED AND JUDGING BY THE NUMEROUS COMPLAINTS SIMILAR IN NATURE, THIS PROBABLY SHOULD HAVE BEEN ADDRESSED AND RECALLED PRIOR TO BEING SOLD. *TR

WE HAVE COMPLAINED ABOUT A NOISE UPON STARTING THE CAR FOR THE PAST YEAR WHEN HAVING THE VEHICLE SERVICED. THIS WAS THE FIRST SERVICE VISIT WHERE DEALER WAS ABLE TO PINPOINT THE CODE AND THEY CAME BACK WITH THE CAM SHAFT VARIABLE VALVE TIMING (VVT) GEAR ISSUE. THE REPAIR ESTIMATE WAS $6830. I FOUND YOUR RECALL DATED SEPTEMBER 4, 2013 # 13V395000 FOR VVT ON LEXUS GS350, IS350 AND IS350C MODELS FOR THE SAME MODEL YEAR AND FIND IT SUSPICIOUS AS THE SAME ENGINE IS USED. I AM WONDERING IF OTHER RX 350S HAVE THE SAME ISSUE AND THE RECALL SHOULD ACTUALLY BE EXPANDED TO INCLUDE THE RX350 MODEL. AT THIS POINT, THE DEALER SAYS THEY NEED TO TEAR THE VEHICLE DOWN TO ACCURATELY ASSESS IF IT IS THE BOLTS OR ANOTHER ISSUE BUT THE EXPENSE IS VERY HIGH. I ALSO WAS WONDERING WHAT THE RANGE OF MILES WERE ON THE RECALLED VEHICLES? THANK YOU FOR LOOKING INTO THIS. *TR

I NOTICED MY BACK DOOR OPENER SWITCH WAS STARTING TO MELT. AT FIRST WE THOUGHT ITS FROM THE HEAT OF THE SUMMER BUT THEN AFTER CAREFUL CONSIDERATION WE THOUGHT THAT WE'VE HAD THE CAR FOR 4 PREVIOUS SUMMERS WITH NO ISSUES WITH SAID BUTTON. WE THOUGHT THAT THERE MUST BE SOME ELECTRICAL COMPONENT INSIDE THE AUTOMATIC BUTTON THAT MUST BE GETTING TOO HOT THAT'S CAUSING THE HARD PLASTIC TO MELT. *TR

JUST WISH TO REPORT MELTED REAR DOOR LATCH... BEEN GETTING GOOEY FOR MONTHS AND FINALLY CAME OFF - SEEMS TO BE AN ONGOING PROBLEM WITH SEVERAL LEXUS AND TOYOTA VEHICLES. WASN'T SURE IF THIS IS HEAT RELATED OR ELECTRICAL. *TR

I WAS DRIVING ON THE STREETS AND THE SUNROOF JUST SHATTERED. NO IMPACT OR ANYTHING. I DO NOT KNOW WHY IT SHATTERED BUT I BELIEVE THAT ITS A DEFECT. REPORTED IT LEXUS AND THEY REFUSED TO FIX IT UNDER MY EXTENDED WARRANTY. *TR

MOISTURE/CONDENSATION IN HEADLAMP DUE TO MANUFACTURE DEFECT( KNOWN FOR SEVERAL YEARS BY TOYOTA). DEALER CLAIMS NOT UNDER WARRANTY (COSMETIC). IT IS A HAZARD AS WHOLE SYSTEM CAN FAIL AT ANY TIME (NIGHT) MANY COMPLAINTS FILED AND NO ACTION TO CORRECT THE PROBLEM BY TOYOTA. IT IS MY UNDERSTANDING THAT ONLY A LEXUS/TOYOTA DEALER CAN INSTALL REPLACEMENTS AT A HIGH COST TO CONSUMER ( $1500 ). THE MOISTURE BUILDUP IS PRESENTLY ON THE DRIVERS SIDE, HOWEVER WHEN THE OTHER FAILS...AND HOW MANY TIMES THIS MAY HAPPEN WITHOUT A TRUE "FIX". *TR

I WAS DRIVING A LEXUS RX350 THAT WE PURCHASED USED IN 2011. I WAS PULLING INTO A PARKING SPACE IN FRONT OF A LOCAL BUSINESS. WHEN I PUT MY FOOT ON THE BRAKE NOTHING HAPPENED AND THE VEHICLE SPED UP AND RAN INTO AN OFFICE IN THE BUILDING WHERE A LADY WAS SITTING AT A DESK. MY CAR CAME TO REST AGAINST HER DESK. I LOST CONSCIOUSNESS FOR A MOMENT DUE TO FRIGHT I THINK. THEREFORE, AN AMBULANCE WAS CALLED AND I WAS TAKEN TO A LOCAL HOSPITAL WHERE I HAD TO HAVE NUMEROUS XRAYS. THANK GOODNESS I HAD ONLY SOME STIFFNESS IN MY NECK AND SOME SORENESS....THE SAME FOR THE LADY IN THE OFFICE. I COULD HAVE KILLED HER OR ANYONE IN THE VICINITY OF THE OFFICE. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THIS WAS ONE OF THE MOST FRIGHTENING EXPERIENCES I HAVE EVER HAD. *TR

I WAS DRIVING MY 2008 LEXUS RX350 ON THE FREEWAY AT 65MPH AND MY SON ROLLED DOWN HIS WINDOW AND INSTANTANEOUSLY THERE WAS AN EXTREME AND PAINFULL CABIN PRESSURE THAT LEXUS CALL "NORMAL CABIN PRESSURE". IT STARTLED ME, I ALMOST CRASHED WITH MY WIFE AND TWO KIDS IN THE CAR WITH ME.IT MAKES YOUR EARS HUT, VERY PAINFULL. I BOUGHT A LEXUS BECAUSE OF T HE QUALITY AND LUXURY THAT THE LEXUS CORPORATION PORTAYS. I AM VEY DISAPPOINTED BECAUSE THE LEXUS DEALERSHIP TOLD ME THIS IS NORMAL CABIN PRESSURE. THE CORPORATE OFFICE TOLD ME THAT THIS IS NORMAL AND IS NO LONGER WANTING TO DISCUSS THIS MATTER ANY FURTHER WITH ME. THEY SAID THAT I WILL HAVE TO HIRE A LAWYER IF I WANT TO PURSUE THIS MATTER ANY FURTHER. I THINK THAT THE LEXUS CORPORATION IS PROMOTING FALSE ADVERTISEMENT BY CLAIMING THAT THEY ARE COMMITED TO HIGH QUALITY AND LUXURY WHILE STILL MASS PRODUCING THE LEXUS RX MODEL WITH THIS DEFFECT OF "NORMAL CABIN PRESSURE". THIS IS SO FRUSTRATING. I FINALLY BUY A LUXURY VEHICLE AND IT TURNS OUT TO BE DEFECTIVE WITH NO APPARENT SOLUTION. BASSICALLY I JUST HAVE TO LIVE WITH THIS EAR PEARCING ANNOYANCE. WHAT A DISAPPOINTMENT WITH LEXUS.I PAYED SO MUCH MONEY FOR A DISAPPOINTMENT! *TR

AT 65,000 MILES VEHICLE HAD A MAJOR BREAKDOWN. SERPENTINE BELT RUPTURED CAUSING FIRE AND SMOKE INSIDE THE ENGINE COMPARTMENT AND BOTH INSIDE THE CABIN AND OUTSIDE. GAS PEDAL BECAME INOPERATIVE AND VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY. AS FURTHER DETERMINED THE CAUSE OF THE BELT RUPTURE IS THE A/C COMPRESSOR FREEZING STUCK. REPAIR IS EXTREMELY COSTLY. PARTS ALONE ARE CLOSE TO $1500. LEXUS IS NOT WILLING TO HELP IN ANY WAY AND ALL OF THE MAINTENANCE PER THE MAINTENANCE BOOKLET IS PERFORMED AND ON TIME. ADDITIONALLY THE MAINTENANCE BOOKLET DOES NOT REQUIRE ANY WORK OTHER THAN FILTERS, OIL CHANGES UNTIL 100,000 AT WHICH TIME ONLY SPARK PLUGS ARE MOSTLY DUE TO BE REPLACED. A/C COMPRESSOR SHOULD NOT HAVE GONE OUT AT 65,000 MILES ON A 2008 LEXUS. *TR