2010 Lexus RX complaints

WHEN I WAS ON REVERSE GEAR IN MY LEXUS TRYING TO GET OUT OF THE PARKING SPOT, THERE WAS SUDDEN UNINTENDED ACCELERATION CRASHING MY LEXUS INTO A PARKED VEHICLE. I TRIED TO HIT THE BRAKES WHICH DID NOT WORK AND THE VEHICLE DID NOT STOP. THERE WAS EXTENSIVE DAMAGE TO THE PARKED CAR.

TRAFFIC ON I 5 N CAME TO A SUDDEN STOP. I STEPPED HARD ON THE BRAKES. THE ABS FUNCTION DID NOT WORK AND MY CAR SKIDDED AND WOULD HAVE GONE INTO THE LANE ON MY RIGHT IF I HAD NOT CORRECTED THE SKID. THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH POTENTIAL BODILY INJURIES. I HAD THE VEHICLE INSPECTED BY LEXUS DEALER AND THEY SAID NOTHING WAS WRONG WITH THE ABS BRAKE SYSTEM AND THAT THIS COULD BE ONE IN A THOUSAND INCIDENT. I HAVE DRIVEN SEVERAL OTHER MANUFACTURERS AUTOS WITH ABS AND KNOW THAT THE LEXUS EXPERIENCE IS NOT HOW NORMAL ABS BRAKES SHOULD FUNCTION. THIS IS A SERIOUS DRIVING HAZARD AND I HAVE NOT RECEIVED A SATISFACTORY SOLUTION TO THIS ISSUE FROM LEXUS TO DATE. UPDATED 04/08/14

MY LEXUS HAS A MOLD PROBLEM. THEY HAVE BEEN UNABLE TO REMEDY IT, BUT WILL NOT REPLACE THE VEHICLE. THEY HAVE TRIED TO REMEDY THE PROBLEM NO LESS THAN 7 TIMES, BUT CANNOT ELIMINATE THE MOLD. EMPLOYEES OF LEXUS OF GREENWICH HAVE ADMITTED TO ME THAT THEY KNOW THIS IS A RECURRING PROBLEM. YET THEY CONTINUE TO RETURN THE VEHICLE, WITH MOLD, TO THEIR CUSTOMERS. *TR

LEXUS RX 450H. 2010. WAS PURCHASED BRAND NEW FROM THE DEALERSHIP. ALL MAINTENANCE WAS PERFORMED AT THE SAME DEALERSHIP THE CAR WAS PURCHASED. SINGLE OWNER. TWENTY MONTHS LATER (AT 34,000 MILES) ALL 4 TIRES ARE NO LONGER GOOD AT THE INNER EDGE. TWO POSSIBILITIES: 1) THE TIRES WERE BAD QUALITY; 2) THE DEALERSHIP FAILED TO BALANCE AND ROTATE THE TIRES. FOR SAFETY, I HAD NO OTHER CHOICE TO CHANGE THEM. I AM VERY DISSATISFIED. *TR

TL* THE CONTACT OWNS A 2010 LEXUS RX 450H. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 70 MPH WHILE DRIVING UP AN EXTREMELY STEEP INCLINE. AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE RESPONSE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING APPROXIMATELY 25 MPH THE CONTACT DROVE OVER A BUMP IN THE ROAD WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE STALLED AND SUDDENLY THE BRAKES DISENGAGED. THE CONTACT STATED THE FAILURE OCCURRED SEVERAL TIMES AND CAUSED A REAR END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIANS STATED THE REGENERATIVE AND THE HYDRAULIC BRAKING SYSTEM BEGAN TO SWITCH FROM ONE TO THE OTHER AND CAUSED THE HESITATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

2010 LEXUS RX450H. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW THE CONSUMER NOTICED AFTER DRIVING THE VEHICLE FOR A FEW MONTHS, THAT IT SOMETIMES SURGED FORWARD A FEW FEET WHILE BRAKING OR WHEN LETTING OFF THE BRAKE. THE DEALER INFORMED THE CONSUMER THE BRAKING SYSTEM WAS TYPICAL OF A HYBRID VEHICLE. THE CONSUMER STATED A COUPLE OF WEEKS LATER, THE VEHICLE SURGED FORWARD AGAIN AS SHE WAS BRAKING. *JB

I WAS DRIVING APPROXIMATELY 30 - 40 MPH ON THE FREEWAY. I WENT TO MAKE A LANE CHANGE, LOOKED OVER MY SHOULDER TO MAKE SURE LANE WAS CLEAR, AS I TURNED BACK, THE CAR IN FRONT OF ME STOPPED. I PUT ON MY BRAKES, THERE WAS NO RESPONSE FROM MY BRAKES, THEY DISENGAGED. MY CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. MY SEATBELT DID NOT HAVE ANY TENSION, THEREFORE, MY BODY HIT THE STEERING WHEEL. NOTHING HAS BEEN DONE. THE ACCIDENT JUST HAPPENED. *TR

I AM WRITING TO YOU TO DESCRIBE A VERY DANGEROUS CHARACTERISTIC OF THE LEXUS RX 450H. I AM LUCKY THAT A GUARDRAIL PREVENTED ME FROM GOING OFF A CLIFF AND I AM VERY CONCERNED THAT OTHER DRIVERS WILL NOT BE SO FORTUNATE. WHILE DRIVING DOWN A SLIGHT INCLINE ON AN INCH OF SO OF FRESH SNOW IN INCLINE VILLAGE, NEVADA AT 25 MPH, I FOUND MYSELF OUT OF CONTROL EVEN THOUGH I HAD AT LEAST 200 FEET TO SLOW DOWN FOR A TURN; I HIT A GUARDRAIL AT 15 MPH, CAUSING $20,000 WORTH OF DAMAGE TO MY LEXUS RX 450H. NEEDLESS TO SAY, I TRADED IT THE NEXT DAY FOR AN RX 350H TO AVOID ANOTHER SIMILAR EXPERIENCE. SO HOW DID THE SITUATION I DESCRIBE HAPPEN? WHEN I BRAKED, I QUICKLY NOTICED THAT THE WHEELS WERE LOCKED AND THAT THE STEERING NO LONGER WORKED (I HAVE FORTY YEARS OF EXPERIENCE DRIVING IN SNOW, HAVING BEEN IN SNOW SINCE MY YOUTH IN CANADA) AND I REMOVED MY FOOT FROM THE BRAKE TO REGAIN STEERING CONTROL. UNFORTUNATELY, THE WHEELS REMAINED LOCKED AND I RAN OUT OF TIME. MY LEXUS RX 450H HAD LESS THAN 2,300 MILES AT THE TIME. I ACQUIRED IT WHEN MY LEASE ON MY RX 400H RAN OUT. WHILE I WAS AWARE THAT THE RX 400H LOCKED ITS WHEELS IN SLIPPERY ROAD CONDITIONS (A KNOWN ATTRIBUTE DOCUMENTED IN THE USER MANUAL), I KNEW HOW TO REACT AND NEVER PANICKED WHEN THE WHEELS LOCKED; I SIMPLY REMOVED MY FOOT FROM THE BRAKE AND REGAINED STEERING CONTROL. SO WHAT MAKES THE RX 450H DIFFERENT THAN THE RX 400? A LOOK AT THE POWER GAUGE WHILE DRIVING IDENTIFIES THE DIFFERENCE QUICKLY; IN THE RX 400, THE CHARGING SYSTEM DO

SERVICE BRAKES, MARCH 13, 2011 - MANSFIELD MA I PURCHASED MY 2010 LEXUS RX 450H IN DECEMBER 2010. EVER SINCE I BOUGHT IT, I HAVE NOTICED THAT FROM TIME TO TIME, WHEN I PRESS THE BRAKE PEDAL, THE CAR SEEMS TO SURGE FORWARD(!) MOMENTARILY BEFORE IT SLOWS DOWN. THIS HAPPENS MOST FREQUENTLY. IT WILL HAPPEN EVEN IF I AM ONLY COASTING AND NOT TOUCHING THE GAS PEDAL WHEN PRESSING THE BRAKE INITIALLY. IT HAPPENS TO ME AT LEAST ONCE OR TWICE A WEEK. IT IS SOMEWHAT DISTURBING. I HAVE MENTIONED THIS TO MY LEXUS DEALER, BUT THEY HAVE DISMISSED MY CONCERNS BOTH TIMES I BROUGHT IT UP. HAS ANYONE ELSE NOTICED THIS ISSUE? VIEW DETAILS

TL* THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO UNINTENTIONALLY DECELERATE. DURING THE FAILURE THE CHECK ENGINE, ALL WHEEL DRIVE AND HYBRID SYSTEM LIGHTS WERE ILLUMINATING. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.

I WAS DRIVING MY NEW LEXUS 450H (2,000 MILES) IN A FRESH LIGHT SNOW (1.5 TO 2 INCHES) IN INCLINE VILLAGE NV AT 25 MILES PER HOUR ON A SLIGHT DECLINE WHEN I DEPRESSED THE BRAKE PEDAL TO SLOW DOWN FOR A CURVE A FEW HUNDRED FEET AWAY. IT LOCKED THE WHEELS IMMEDIATELY AND AS A RESULT I HAD NO STEERING CONTROL. GIVEN THAT I HAD ENOUGH TIME TO GET MY FOOT OFF THE BRAKE BEFORE HAVING TO MAKE TURN AHEAD, I REMOVED MY FOOT FROM THE BRAKE (I HAVE BEEN DRIVING IN SNOW MY WHOLE LIFE SINCE I WAS RAISED IN CANADA) AND IT HAD NO EFFECT -- THE WHEELS REMAINED LOCKED AS I GAINED NO CONTROL OF STEERING AND THE VEHICLE CONTINUED TO SLIDE UNTIL IT HIT THE GUARD RAIL ACROSS THE STREET AS I ENTERED THE TURN AT SOME 10 TO 15 MILES AN HOUR. I AM CONVINCED THAT THE PROBLEM LIES IN THE 450H TRYING TO GENERATE POWER WHENEVER THE GAS PEDAL IS NOT DEPRESSED -- THIS IS DIFFERENT THAN MY FORMER LEXUS 400H WHICH ONLY TRIED TO GENERATE POWER WHEN THE BRAKE PEDAL IS DEPRESSED (I KNOW ABOUT THE NEW LOGIC BECAUSE THE POWER GAUGE (THAT SHOWS WHETHER THE BATTERIES ARE CHARGING OR DISCHARGING) SHOWS CHARGING WHENEVER ONE'S FOOT IS TAKEN OFF THE GAS PEDAL ON THE 450H, NOT ON THE 400H). NEEDLESS TO SAY, I IMMEDIATELY WENT TO THE LOCAL LEXUS DEALER AND TRADED THE VEHICLE FOR AN RX350 THAT WILL DRIVE LIKE A NORMAL CAR. I AM ONLY INTERESTED IN HAVING PEOPLE THAT LIVE IN HILLY SNOW CONDITIONS AVOID BUYING THE RX450H AS THEY WILL NECESSARILY HAVE THE SAME EXPERIENCE. I DO NOT HAVE VIN AT THIS TIME AS I AM AT MY SECOND HO

WE BOUGHT A LEXUS 450H 3 MONTH AGO. ON LAST SATURDAY, WHEN THE CAR HIT CURB AT STARTING SPEED, THE STEER WHEEL TURNS 90 DEGREE. THE LEFT FRONT TIRE HAS ONLY VERY SMALL IMPACT, SOME DUST MARK CAN BE EASILY WIPED OFF. THE CAR IS STILL DRIVABLE, BUT WE ARE AFRAID THAT THIS CAR MAY LOSS CONTROL VERY EASILY, ESPECIALLY WHEN IT IS OFF ROAD ON BUMPY ROAD. DEALER IS STILL TALKING WITH THE FACTORY TO CHECK WHETHER THE FACTORY WARRANTY WILL COVER THE DAMAGE. *TR

TL* THE CONTACT OWNS A 2010 LEXUS RX450 HYBRID. THE CONTACT WAS DRIVING AT UNKNOWN SPEEDS IN A PARKING LOT WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE BRAKES WOULD NOT ENGAGE DESPITE HER REPEATED ATTEMPTS TO STOP THE VEHICLE. THE VEHICLE PROCEEDED TO ACCELERATE AND THE FRONT PASSENGER TIRE EXPLODED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.

I WANTED TO ALERT YOU THAT OTHER HYBRID MODELS THAT WERE MANUFACTURED WITH THE SAME BRAKING SYSTEM AS THE PRIUS SUFFER THE SAME ISSUE. I HAVE A 2010 LEXUS 450H RX AND ITS BRAKES DISENGAGE WHEN I AM DRIVING ON BUMPY ROADS AND OVER POT HOLES. I LIVE IN A NORTHEASTERN CITY WITH MANY BUMPS AND MY BRAKES STOP WORKING OFTEN AND AS A RESULT I HAVE TO SLAM THEM ON MUCH MORE QUICKLY. ALTHOUGH I HAVEN'T HAD A CRASH AT THIS POINT, I CAN EASILY SEE RUNNING INTO THE BACK OF A STOPPED CAR IN FRONT OF ME IF MY BRAKES DISENGAGE AT THE WRONG TIME. THIS IS A CONTINUAL ISSUE AND I DON'T HAVE A SPECIFIC DATE BUT GIVEN THE PRIUS RECALL, I AM CONFUSED WHY MY OWN BRAKES HAVE NOT HAD A SIMILAR SOFTWARE FIX AND THE ISSUE SOUND EXACTLY THE SAME. THE DATE BELOW IS NON SPECIFIC. I HAVE HAD THE CAR FROM DEC 2009 UNTIL NOW AND THE ISSUE HAS BEEN CONTINUOUS. THE BRAKES APPEAR TO WORK FINE ON SMOOTH ROADS. *TR

I PURCHASED MY 2010 LEXUS RX 450H IN JULY OF 2009. EVER SINCE I BOUGHT IT, I HAVE NOTICED THAT FROM TIME TO TIME, WHEN I PRESS THE BRAKE PEDAL, THE CAR SEEMS TO SURGE FORWARD(!) MOMENTARILY BEFORE IT SLOWS DOWN. THIS HAPPENS MOST FREQUENTLY WHEN DRIVING OVER BUMPY ROADS. AND IT WILL HAPPEN EVEN IF I AM ONLY COASTING AND NOT TOUCHING THE GAS PEDAL WHEN PRESSING THE BRAKE INITIALLY. IT HAPPENS TO ME AT LEAST ONCE OR TWICE A WEEK. IT IS SOMEWHAT DISTURBING. I HAVE MENTIONED THIS TO MY LEXUS DEALER, BUT THEY HAVE DISMISSED MY CONCERNS BOTH TIMES I BROUGHT IT UP. I NOTICED THIS EVEN BEFORE I HAD HEARD OF THE TOYOTA RECALL ON HYBRID PRIUS BRAKES, BUT FROM WHAT I READ, THE ISSUE SOUNDS SIMILAR TO THE PRIUS HYBRID 2010 PROBLEMS. BUT THERE IS SO FAR NO RECALL ON LEXUS 2010 HYBRID BRAKES. HAS ANYONE ELSE NOTICED THIS ISSUE? *TR

I WAS DRIVING A 2010 LEXUS RX450H ON A HIGHWAY AT @60 MPH WHEN IT ACCELERATED ON ITS OWN TO @80 MPH WITHIN A FEW SECONDS. IT RESPONDED TO THE BRAKE AND I EXITED THE HIGHWAY. I HAD THE VEHICLE PREVIOUSLY CHECKED BY THE DEALER, RALLYE LEXUS IN GLEN COVE NY, AND THEY SAID THEY WERE NO PROBLEMS. THE DEALER AND FACTORY REP. CHECKED THE VEHICLE AFTER THE INCIDENT AND THEY AGAIN SAID THERE WERE NO PROBLEMS WITH THE CAR. HOWEVER, THE EVENT DID OCCUR AND NOW I WILL NOT DRIVE THE VEHICLE. FORTUNATELY THERE WAS NO ACCIDENT AS A RESULT OF THE MALFUNCTION. *TR

PURCHASED A 2010 LEXUS 450H IN AUGUST OF 2009 AND LESS THAN ONE WEEK AFTER PURCHASED MY WIFE PARKED THE CAR FOR TWO HOURS AND RETURNED AND THE BATTERY WAS DEAD. LEXUS SENT SOMEONE TO JUMP START IT AND WE BROUGHT TO SERVICE AT THE DEALER IN CARLSBAD, CA. THE NEXT DAY. THEY CHECKED IT OVER AND SAID THAT THE ONBOARD COMPUTER NEVER FOUND A PROBLEM AND THAT ALL APPEARED TO BE PERFECT. THEY DOUBTED THAT THE CAR WAS EVER JUMP STARTED BUT THEN CALLED THE TOWING PEOPLE AND FOUND THAT TO BE TRUE. THEY GAVE ME A READOUT SHOWING THE CAR WAS FINE AND THAT THE ONBOARD COMPUTER SHOWED NO ERROR. *TR

TL*THE CONTACT OWNS A 2010 LEXUS RX450H. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH OVER A BUMPY ROAD SURFACE. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL IN WHICH THERE WAS A DELAY POWER RESPONSE. THE DRIVER WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED WHENEVER ENCOUNTERING A BUMPY ROAD SURFACE. IN ADDITION, DURING ACCELERATION THE VEHICLE BECAME UNCONTROLLABLE WHICH OCCURRED INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DETECT A PROBLEM. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 900. UPDATED 03/15/10 *BF UPDATED 10/05/10

THE RX450H IS DOWNRIGHT DANGEROUS. THE 4 WHEEL DRIVE DOES NOT SWITCH "ON DEMAND" AS THE ADVERTISING SAYS. I LIVE IN SNOWY MASSACHUSETTS AND DO NOT NEED PERMANENT 4 WHEEL DRIVE, BUT IT IS ESSENTIAL WHEN THE ROADS ARE FULL OF SNOW OR ICE. I WAS PUZZLED AT FIRST THAT THE 4 WHEEL DRIVE ONLY ACTUATED UNDER 25 MPH. I TESTED IT ON SHARP CORNERS IN THE SNOW: THE BACK SLID OUT; AND ON FASTER, GRADUAL CORNERS: THE CAR SIDE SLIPPED. NEVER DID THE 4 WHEEL DRIVE SWITCH ON AND CORRECT THE SLIDE. I LOOKED IN THE MANUAL FOR THE METHOD TO MANUALLY ACTIVATE 4 WHEEL DRIVE BUT COULDN'T FIND IT. I CONTACTED LEXUS. THEY SAID THAT I SHOULD USE THE SNOW SWITCH. THIS IS A MENU ITEM WHICH ANNOYINGLY MUST BE SWITCHED ON EVERY TIME YOU DRIVE. IT DIDN'T WORK AS IT ONLY CHANGES THE GEAR AND ACCELERATION CHARACTERISTICS LIKE ANY OTHER WINTER/SUMMER SWITCH. THEY ALSO SAID THAT IT SHOULD WORK AT HIGH SPEEDS WHEN MORE POWER IS NEEDED. I TRIED THAT AND FOUND THAT AT 60 MPH IF I ABSOLUTELY FLOORED THE ACCELERATOR ON A STEEP HILL THE 4 WHEEL DRIVE WOULD SWITCH ON BRIEFLY. THAT'S HYBRID TECHNOLOGY BEING USED TO REDUCE CONSUMPTION?! I WENT BACK TO MY DEALER: WHAT WAS I DOING WRONG? AFTER TWO MONTHS OF PHONE TAG WITH THE DEALER AND LEXUS, THE DEALER PROMISED TO PICK UP THE CAR AND TEST IT. AFTER A WEEK OF TELEPHONE CALLS THEY SAID THERE WAS NO POINT IN TESTING THE CAR AS IT WAS WORKING "AS DESIGNED". HOWEVER IT WASN'T WORKING AS ADVERTISED WHICH IS THAT THE 4 WHEEL DRIVE WILL COME ON "AS NEEDED". I'D SAY THAT A BRO

I LIVE IN ALDIE, VA AND HAVE A NEW LEXUS 2010 RX 450H HYBRID. I HAD AN ACCIDENT ON 01/30/2010 AROUND 11AM. WHAT HAPPENED WAS... I WAS DRIVING AROUND 5 TO 10 MILES SPEED AND TURNED THE VEHICLE TO 90 DEGREES SLOWLY TO GO TO THE SCHOOL. BUT THE VEHICLE WENT 45 DEGREES AND HIT A WOODEN STOP SIGN. I WAS REALLY DRIVING SLOW. I APPLIED THE BRAKE, BUT THE CAR SUDDENLY PICKED SOME SPEED AND HIT THE STOP SIGN. ITS UNUSUAL. THERE MAY BE SOME DEFECT IN THE BRAKES/GAS PEDALS OR WITH THE ABS SYSTEM OR THE ELECTRONICS AROUND IT. I CALLED LEXUS CUSTOMER SERVICE AND FILED A COMPLAINT ABOUT THE VEHICLE. THEY ARE SENDING IT TO THE LEGAL DEPARTMENT. THE ESTIMATED DAMAGE TO MY CAR WAS AROUND $5,550 AND THE CAR IS CURRENTLY AT THE AUTOBODY SHOP FOR REPAIR.

LEXUS HYBRID SUV 2010 RX450H. CAR WAS IN SNOW SETTING AND WHEN I TRIED TO BRAKE ON A LIGHT SNOW SURFACE, THERE WAS NO RESPONSE FROM THE BRAKES AND I ALSO WAS UNABLE TO STEER. I CONTINUED FORWARD UNTIL I REACHED CLEAR PAVEMENT AND WAS THEN ABLE TO BRAKE. THIS HAPPENED 3 TIMES TODAY UNDER THE SAME CONDITIONS. LUCKILY NO CARS WERE COMING OR I WOULD HAVE BEEN HIT BROADSIDE ON A BUSY STREET. *CN

TL*THE CONTACT OWNS A 2010 LEXUS RX458. WHENEVER THE STEERING BASE WAS ADJUSTED AN ITEM COULD FALL BETWEEN THE STEERING BASE AND IT PREVENTED THE CONTACT FROM MAKE A LEFT OR RIGHT TURN. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A PART OF HIS KEY CHAIN WAS CAUGHT IN THE STEERING WHEEL. THE CURRENT AND FAILURE MILEAGES WERE 40.

THE FRONT HEAD RESTRAINTS WILL NOT LOCK IN THE PROPER POSITION ON MY NEW LEXUS RX350. THEY KEEP RISING UNTIL THEY REACH THE TOP POSITION AND THEY WILL LOCK IN THAT POSITION, BUT NOT IN THE FIRST OR SECOND POSITIONS. THIS IS A SAFETY ISSUE BECAUSE I NEED THEM TO LOCK IN THE FIRST POSITION. THE DEALER SAID THEY WERE OPERATING CORRECTLY AND LEXUS SAID I SHOULD GET A SECOND OPINION FROM A DIFFERENT DEALER. HOWEVER, THE OWNER'S MANUAL ON PAGE 71 STATES: "AFTER ADJUSTING THE HEAD RESTRAINTS, PUSH DOWN ON THEM AND MAKE SURE THEY ARE LOCKED IN POSITION." THEY WILL NOT LOCK IN ANY POSITION BUT THE TOP ONE. *TR

I BOUGHT A NEW LEXUS RX 350 2010 ON JULY 3, 2009 AT NEWPORT LEXUS. ON AUGUST 28 WHEN I OPENED THE LEFT REAR DOOR AT NIGHT, WHILE SUV WAS PARKED IN THE GARAGE, TO RETRIEVE ITEM FROM THE BACK SEAT, THE WHOLE LEFT REAR WINDOW SHATTERED IN PIECES. IT WAS QUITE A TRAUMATIC EXPERIENCE FOR ME. IT TOOK ME ALMOST FORTY MINUTES TO CLEAN UP THE FIBROGLASS DEBRIS. PRIOR TO THIS INCIDENT, I WAS NOT AWARE OF ANY DAMAGE TO THE LEFT REAR PASSENGER SIDE WINDOW. I TOOK THE SUV BACK TO DEALER NEXT DAY. THE COMPANY DID REPLACE IT IN GOODFAITH. THEY CLAIMS IT WAS THE FIRST TIME THEY HEARD SUCH AN INCIDENT. I JUST WONDER WHETHER THERE ARE OTHER REPORTED SIMILAR INCIDENT. I DO HAVE GRANDKID OCCASIONALLY SITTING IN THE REAR SEAT. IF COULD POTENTIALLY CAUSE INJURY TO THE PASSENGER SITTING IN THE BACK SEAT. *TR

FIRESTONE TIRE 235/75/19 DUELER H/L 400 TIRE HAS HAIR LINE SPLITS ON SIDE WALL THAT CAUSE TIRE TO GO FLAT. THIS IS A NEW LEXUS RX450 WITH ONLY 2,800 MILES, CAR DID NOT BUMP A CURB,POT HOLE OR BEEN IN A ACCIDENT. LEXUS AUTO DEALER WILL REPLACE THE TIRE AT A COST TO ME. *TR

TL*THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT HEARD A RATTLING SOUND IN THE REAR DRIVER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS IN ORDER TO CORRECT THE FAILURE, BUT THE NOISE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 720. UPDATED 08/04/09. *LJ UPDATED 08/10/09.*JB