OIL LEAK WHILE DRIVING - ENGINE OIL COOLING PIPE TECHNICAL SERVICE BULLETIN #L-SB-0154-11 TECHNICAL SERVICE BULLETIN# ZLC TECHNICAL SERVICE BULLETIN # POL14-02
2008 Lexus RX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
OIL COOLER LINE MALFUNCTIONED. MAJOR OIL LEAK, TOWED VEHICLE TO MECHANIC. HOPEFULLY NO ENGINE DAMAGE. THIS WAS REPLACED BY LEXUS DEALER IN 09, THEY USED A RUBBER HOSE ASSEMBLY INSTEAD OF THE NEW METAL PIPE REDESIGN.
AIRBAG/SEATBELT PASSENGER LIGHT WARNING IS ON AND NOT FUNCTIONAL. TIRE LIGHT WARNING IS ALSO ON AND COULD NOT BE RESET.
3.5 L ENGINE HAS PROBLEMS WITH OIL COOLING PIPE/HOSE. IT LEAKS OIL EVERY 4 TO 5 YEARS. DANGER IS EMPTYING THE MOTOR OIL WITHOUT NOTICE. ONE CAN EASILY BURN THE ENGINE IF GONE UNNOTICED. AND GET STRANDED ANYWHERE WITHOUT WARNING.
THE DRIVER SEATBELT GETTING TIGHT. IT IS HARD TO PULL OUT AND HARD TO WITHDRAW.
MY OIL LINE BURST ON MY LEXUS RX 350 SUV AND CAUSED SEVERE ENGINE DAMAGE AS A RESULT. THIS IS A VERY LARGE LEAK WHICH COVERS THE GROUND, ENGINE, AND UNDERCARRIAGE. IF THE OIL LINE RUPTURES WHILE DRIVING, THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS WILL ILLUMINATE (WHICH IT DID NOT, NO WARNING, NO ILLUMINATION OF LIGHTS) AND WILL RESULT IN COMPLETE ENGINE FAILURE DUE TO OIL STARVATION.THERE WAS NO WARNING LIGHTS AHEAD OF TIME AND THEN ALL THE WARNING LIGHTS WENT OFF AT THE SAME TIME WHEN I CAME OUT OF THE STORE TO START THE CAR, AND IT WAS TOWED IMMEDIATELY TO A SERVICE CENTER AND WAS NOT DRIVEN WHEN THE PANEL LITE UP (THE WHOLE PANEL ILLUMINATED WITH WARNINGS IN EVERY CATEGORY WITH NO WARNING TO INCLUDE TIRE PRESSURE, OIL LIGHT, ENGINE LIGHT, BATTERY LIGHT, AIR BAG, SRS, MASTER LIGHT, BRAKE LIGHT, POWER STEERING LIGHT, ELECTRIC CHARGING SYSTEM LIGHT). THE CAR HAS NO DAMAGE TO THE UNDERCARRIAGE INDICATING THIS COULD NOT BE THE CAUSE. THE MECHANIC REPORTS A DEFECT IN THE OIL LINE/PUMP, IT CRACKED AND SHOULD NOT HAVE. THEY ARE REPORTING A VERY LARGE LEAK THAT WOULD HAVE OCCURRED THUS DAMAGING THE ENTIRE ENGINE VERY QUICKLY. WITH A RUPTURE OF THIS MAGNITUDE NO OIL TO THE ENGINE, THE ENGINE WILL BE IRREPARABLY DAMAGED, YOU CANNOT JUST REPLACE . YOU CANNOT REPAIR SUCH A MASSIVE OIL LEAK WITHOUT WARNING BECAUSE THE DAMAGE CAN BE DONE IMMEDIATELY WITH SUCH A SEVERE LOSS SO SUDDENLY. I NEVER RECEIVED A RECALL NOTICE REGARDING THIS ISSUE. THE ONLY WAY TO FIX IT IS TO RE
I HAVE REGULARLY MAINTAINED MY LEXUS RX AT AN INDEPENDENT LEXUS SHOP. WHILE THE CAR WAS PARKED/RUNNING, THE ENGINE SUDDENLY, WITHOUT ANY WARNING NOISE OR DASHBOARD ALERT, STOPPED. AFTER THE CAR FAILED TO RESTART, I SUSPECTED IT NEEDED A BATTERY JUMP. HOWEVER AFTER REPLACING THE BATTERY, THE CAR STILL DID NOT START. THE CAR WAS TOWED TO AN INDEPENDENT LEXUS SHOP-DAVENPORT, WHERE IT WAS DISCOVERED THAT VALVE SPRINGS HAD DROPPED AND CAUSED THE ENGINE TO SEIZE/LOCK. THE SHOP NOTIFIED ME THAT I WOULD NEED TO EITHER GET A NEW ENGINE OR HAVE IT REPAIRED, BOTH OPTIONS WOULD COST >$8500USD. THIS IS UPSETTING BECAUSE MY CAR WAS WELL MAINTAINED, THERE WERE NO WARNINGS, AND IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT OR LEFT ME TOTALLY STRANDED.
TAKATA RECALL DASHBOARD IS CRACKING AND I DID NOT GET THE RECALL TO HAVE IT REPLACED.
THE OIL COOLER LINE DEVELOPED A PIN HOLE LEAK IN IT IN WHICH IN A MATTER OF MINUTES THE CAR WAS COMPLETELY OUT OF OIL IN WHICH THE ENGINE STARTED MAKING GRINDING NOISES UNTIL I STOPPED THE CAR. THIS HAPPENED ON MY 2008 LEXUS AND LOOKING INTO THE ISSUE, LEXUS CHANGED THE DESIGN OF THE PART IN 2011 AFTER CONCERNS OF FAILURE OF THIS PART. THERE WAS A SECTION OF THE PART THAT WAS A RUBBER HOSE IN BETWEEN TWO METAL LINES. LEXUS CHANGED THIS PART TO MAKE IT ONE WHOLE METAL LINE IN 2011. FOR SOME REASON FROM 2007 TO 2011 THIS PART WAS NOT RECALLED AND STILL HAS THE RUBBER HOSE OIL LINE ON IT. IT COSTED ME SEVERAL HUNDRED DOLLARS TO REPLACE THIS PART AND COULD OF DESTROYED MY ENGINE AS WELL OR AT LEAST LIMITED THE ENGINE LIFE SINCE IT WAS WITHOUT OIL FOR A COUPLE MILES. I'M CONCERNED THAT IT HAPPENED WHILE I WAS DRIVING AND LEAKED OIL ON THE ROAD TO THE POINT OF MY VEHICLE BEING EMPTY AND COULD OF SEIZED UP MY ENGINE AS WELL WHICH BOTH ARE SAFETY CONCERNS AND ENVIRONMENTAL ISSUES. LEXUS OBVIOUSLY KNEW OF THE PART ISSUE TO CHANGE IT'S DESIGN IN 2012 BUT STILL DOESN'T HAVE A RECALL ON IT. NOT SURE IF I'M BUYING ANOTHER LEXUS BECAUSE OF THIS.
AUTOMATIC REAR DOOR DOES NOT OPEN IN HOTTER WEATHER. VEHICLE IS CONSISTENTLY GARAGED. LATCH ON REAR DOOR MELTS AND BLACK GOOEY TAR RUBS OFF ON FINGERS AND HANDS WHEN OPENING DOOR. DEALER SAID TO REPLACE THIS MELTED TAR LIKE DOOR LATCH IS $650. AUTOMATIC DOOR DOES NOT OPEN IN HEAT. LEXUS SAYS THERE IS NO FIX FOR THIS.
AFTER MY PREVIOUS COMPLAINT OF EXPERIENCING TRANSMISSION SHUDDERS, THE CAR BECAME PROGRESSIVELY WORSE. I HAD IT TAKEN TO THE LOCAL DEALER, WHERE THEY INFORMED ME THAT THE TRANSMISSION HAD FAILED. THIS CAR HAS ONLY 136,000 MILES, WHICH IS NOT MANY FOR THE QUALITY USUALLY ASSOCIATED WITH THE LEXUS BRAND. THEY CLAIM TO HAVE NO REASON FOR THE FAILURE, BUT ARE CHARGING ME ALMOST $5,700 TO REPLACE IT. I ASKED LEXUS CORPORATE TO ASSIST ME WITH THIS REPAIR, DUE TO THE KNOWN TRANSMISSION ISSUES ON MANY RX MODELS, BUT THEY DECLINED. THE VEHICLE ALMOST DIED ON ME IN THE MIDDLE OF THE HIGHWAY ON SEVERAL OCCASIONS WHILE EXPERIENCING THESE TRANSMISSION SHUDDERS, WHICH COULD HAVE LED TO A BAD ACCIDENT. I THINK THIS IS RIDICULOUS AND SHOWS POOR QUALITY IN THEIR MANUFACTURING.
FOLLOWING A ROUTINE OIL CHANGE AT MY LEXUS DEALER, THE CAR EXHIBITED AN OIL LEAKAGE WHILE DRIVING ON THE HIGHWAY. THE CAR'S ENGINE BEGAN SMOKING, A BURNING SMELL WAS NOTICEABLE, AND THE REAR WINDSHIELD WAS COVERED IN OIL. THE VIEW THROUGH THE REARVIEW WINDSHIELD WAS NOT VISIBLE. THE CAR ENGINE MADE SOME STRANGE NOISES AND IT WAS DIFFICULT TO DRIVE THE VEHICLE. RESIDUAL ENGINE DAMAGE IS POSSIBLE, AND AN ACCIDENT WAS LUCKILY AVOIDED. THE DEALER CLAIMED THAT THERE WAS A RECALL ON THE VEHICLE FOR THIS PROBLEM, AND THAT THEY WOULD EXTEND THE WARRANTY OF THE VEHICLE AND REPLACE THE OIL COOLER. SOME RESEARCH ONLINE YIELDED SOME CONFLICTING INFORMATION. MANY DIFFERENT CUSTOMERS HAVE EXPERIENCE THIS PROBLEM, BUT NO RECALL WAS EVER ISSUED. T.S.B. POL-14-02 (NHTSA NUMBER 10056509) WAS ISSUED IN JULY 2014 TO FIX THIS DANGEROUS DEFECT THAT PUTS DRIVERS AT RISK, WHEN A RECALL MAY HAVE BEEN WARRANTED. WE WERE NEVER NOTIFIED BY LEXUS OR THE DEALER THAT THIS WAS A POTENTIAL ISSUE. THOUSANDS OF TOYOTA AND LEXUS OWNERS MAY HAVE FACED OR WILL FACE A SIMILAR RISK IN THE NEAR FUTURE.
DASHBOARD STICKY, SHINY AND CRACKED ALL OVER. THE HOOD IS STARTING TO RUST. *TR
MY DASH BOARD CRACKED AND THIS IS A MANUFACTER'S ISSUE. THERE ARE THOUSANDS W/ THE SAME ISSUE & LEXUS DOES NOT WANT TO BE RESPONSIBLE. IT CRACKS EVERY WHERE & MELTS BECAUSE OF THE HEAT. OUR CARS ARE WORTH NOTHING W/ THIS ISSUE. THERE ARE CRACKS WHERE THE AIR BAG RESIDES & THIS IS A SAFETY ISSUE. PLEASE HELP US!!! *TR
HEAD LIGHT GATHER WATER WHICH CAUSES DIM HEAD LIGHTING . COILED GO OUT AT ANYTIME WHILE DRIVING. LOTS OF CONDENSATION ON THE HID HEADLIGHTS. *TR
AS OF THIS DATE, THERE HAS NOT BEEN AN ACCIDENT OR FAILURE TO THE STEERING RACK ON THIS CAR. HOWEVER, WHEN THE CAR WAS IN THE LEXUS DEALERSHIP FOR A ROUTINE OIL CHANGE, I WAS TOLD BY A REPRESENTATIVE OF THE SERVICE DEPARTMENT THERE IS A LEAKAGE OF FLUID FROM THE STEERING RACK BOOT AND IF LEFT UN-REPAIRED IT WOULD BE A SIGNIFICANT PROBLEM. WHAT CAUGHT MY ATTENTION MORE WAS THEIR STATEMENT THAT THIS SHOULD BE/HAVE BEEN A RECALL AS IT IS A PROBLEM ON THE LEXUS RX350 SPANNING SEVERAL MODEL YEARS. I DON'T KNOW IF BY "RECALL" THEY MEANT A VOLUNTARY RECALL OR A NHTSA RECALL. ONE DOES NOT HAVE TO LET ONE'S IMAGINATION WANDER TOO FAR TO CONTEMPLATE THE SERIOUSNESS OF A FAILURE WHILE ON THE HIGHWAY. *TR
THE WATER PUMP WENT AND WHILE REPLACED THE RACK AND PINION IS LEEKING.....SEEMS EARLY FOR PROBLEMS WITH THESE CARS AND MAYBE A MAJOR SAFETY ISSUE! *TR
TL* THE CONTACT OWNS A 2008 LEXUS RX8. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A WALL. THERE WAS EXTENSIVE FRONT END DAMAGE TO THE VEHICLE. NO ONE WAS INJURED AND THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THE INVESTIGATION OF THE FAILURE WOULD TAKE THIRTY DAYS TO COMPLETE. THE CONTACT STATED THE VEHICLE WAS GIVEN BACK TO HER AFTER THE BODY DAMAGE WAS REPAIRED BUT THE MEMORY CARD THAT WAS RETRIEVED WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE ACCELERATION FAILURE. THE FAILURE MILEAGE WAS 50,000.
ALL FOUR TIRES NEEDED TO BE REPLACED IN A BRAND NEW VEHICLE AFTER ONLY 1000 MILES BECAUSE THE CAR IS TITLED TO THE LEFT AND MISALIGNED. AFTER SIX ATTEMPTS, TWO DIFFERENT DEALERS CAN'T GET THE DEFECTS FIXED. *TR
VEHICLE WAS BEING DRIVEN BY DENICA GORDON-MANDEL (WIFE). DRIVER WAS ON TOP FLOOR OF A PARKING GARAGE ADJOINING A DEPARTMENT STORE. DRIVER APPLIED GAS TO PULL INTO PARKING SPACE, THEN DRIVER APPLIED BRAKE TO SLOW DOWN, THEN DRIVER TOOK FOOT OFF BRAKE. CAR LURCHED FORWARD AND SLAMMED INTO WALL OF PARKING STRUCTURE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Lexus RX → · Every RX year → · How the figures are calculated →