DASHBOARD IS MELTING AND HAS NUMEROUS CRACKS. DASHBOARD IS STICKY TO TOUCH AND CAUSING GLARE ON FRONT WINDSHIELD, CAUSING REDUCED VISIBILITY. CRACKS ARE AROUND PASSENGER AIRBAG AND IS UNSAFE AS A POSSIBLE EXPLOSION OF AIRBAG MAY OCCUR OR AIRBAG MAY NOT DEPLOY DURING IMPACT (WHEN NEEDED TO DEPLOY). ADDITIONAL CRACKS AROUND IGNITION AND INSTRUMENT PANEL, AGAIN UNSAFE CONDITION. DOOR PANELS ARE MELTING AND CRACKING. INSIDE DOOR PANEL, MATERIAL AROUND WINDOW IS NOW MELTING CAUSING THE PLASTIC TO REMAIN ON WINDOWS AFTER THEY ARE LOWERED AND RAISED. AGAIN, UNSAFE CONDITION, AS VISIBILITY IS REDUCED WHEN TRYING TO SEE OUT WINDOWS. *TR
2007 Lexus RX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
I VISITED THE DEALER FOR A REGULARLY SCHEDULED OIL CHANGE AND WAS TOLD THE STEERING ASSEMBLY NEEDED TO BE CHANGED DUE TO SEVERAL LEAKS THAT WERE NOT RECOMMENDED FOR INDIVIDUAL REPAIR. THIS COMES FOUR MONTHS AFTER HAVING THE POWER STEERING FLUID FLUSH AND MAINTENANCE. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT OR EXPERIENCED ANYTHING MORE THAN NORMAL WEAR AND TEAR. UPON RESEARCHING THE MATTER, I NOTICED THOUSANDS OF OTHER LEXUS OWNERS HAS HAD THE SAME ISSUE. MY RESEARCH WAS PROMPTED BY THE MORE THAN $6,000 I HAVE PERSONALLY SPENT ON MAKING REPAIRS TO THE TWO LEXUS VEHICLES I OWN OVER A TWO YEAR PERIOD, 70% OF WHICH ENDED UP BEING RECALLS. I'M A MORE THAN FAIR AND REASONABLE PERSON. HOWEVER, A LUXURY VEHICLE SHOULD NOT REQUIRE 20% OF ITS VALUE IN REPAIRS EVERY YEAR. *TR
THE DASHBOARD PRESENTS MULTIPLE CRACKS WITH NO APPARENT REASON. *JS
THE EXTERIOR LIFT GATE BUTTON HAS BECOME A BLACK STICKY GOOEY MESS. IT IS CONCERNING THAT AN ELECTRICAL ISSUE COULD BE MELTING THE BLACK RUBBER BUTTON. FOUND MANY OTHER CASES OF THIS WITH LEXUS AND TOYOTA SIENNA'S ONLINE. HAS SOMETHING BEEN DONE ABOUT THIS OCCURRENCE? *JS
THE DASHBOARD HAS CRACKS, IT BECOMES STICKY TO THE TOUCH AND THEN CRACKS APPEARS. THOUGHT THIS WAS A PROBLEM WITH JUST MY CAR BUT AFTER SEARCHING ON THE INTERNET I LEARNED THAT THIS IS A PROBLEM WITH THE DASHBOARD ON THE LEXUS CAR. IT ODD THAT IT STARTED CRACKING ABOVE THE AREA HERE THE AIRBAG IS, AT FIRST JUST ONE CRACK THEN MONTHS LATER MULTIPLE CRACKS TO THE POINT THEY HAVE JOINED TOGETHER AND NOW PIECES OF THE DASH IS FALLING OFF. THIS CAR IS GARAGE KEPT, NEVER LEFT OUTSIDE IN THE SUN FOR ANY LENGTH OF TIME, SO SUN EXPOSURE IS NOT AN ISSUE. *TR
TRAVELING DOWN HIGHWAY AT 65 MPH. VEHICLE BEGAN LOSING POWER AND EVENTUALLY STALLED. CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT RESTART. VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO DID NOTHING MORE THAN REMOVE EXHAUST MANIFOLD. INDEPENDENT SHOP MADE ME AWARE OF LEXUS BULLETIN REGARDING 2GR-FSE ENGINE AND SIMILAR SYMPTOMS. I REVIEWED BULLETIN AND VERIFIED SYMPTOMS WERE EFFECTIVELY IDENTICAL TO THOSE I EXPERIENCED. VEHICLE TOWED TO JACK SAFRO LEXUS OF BROOKFIELD, WI AND LEXUS CORPORATE WAS CONTACTED BY ME AT THAT TIME. THE ENGINE WAS REMOVED AND TWO OF THE THREE BOLTS HOLDING BANK ONE VVT IN PLACE HAD COME LOOSE AND WERE RESTING INSIDE THE CRANKCASE. THE THIRD BOLT WAS ~50% OUT WHEN IT SHEARED OFF AND VVT FAILURE CAUSED ENGINE FAILURE. LEXUS CORPORATE WAS ASKED BY ME REPEATEDLY TO CONDUCT AN INVESTIGATION WITH AN ENGINEER FAMILIAR TO THE SYSTEM AND TO EVALUATE THIS (2GR-FE) FOR POTENTIALLY THE SAME ROOT CAUSE AS THE ISSUE NOTED IN THE BULLETIN. LEXUS WAS MADE AWARE, UP TO THE EXECUTIVE LEVEL, THAT THE FAILURE MODE WAS VIRTUALLY IDENTICAL TO THAT DESCRIBED AND EVIDENCE OF FAILURE WAS REPEATEDLY OFFERED. LEXUS CORPORATE CONTINUES TO REFUSE TO INVESTIGATE THIS ISSUE.
HEADLAMP CONDENSATION MAKE LIGHT ON OFF. IT IS SAFETY CONCERN. *TR
DRIVER SIDE HEADLAMP DEVELOPS CONDENSATION AND CAUSES HEADLAMP BULB TO BURN OUT. COMMON PROBLEM APPARENTLY WITH RX 330S/350S & 400H. LEXUS WILL NOT FIX IF IT IS OUT OF WARRANTY. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Lexus RX → · Every RX year → · How the figures are calculated →