2025 Lexus RX Plug-In Hybrid

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

On the evening of October 29, 2025, my 2025 Lexus RX 450h+ suffered two complete electrical failures within a few hours. The vehicle lost all power and became totally unresponsive — no lights, sounds, or electrical function. During the first failure, both of my young children (ages [XXX] and [XXX] were trapped inside because the doors would not unlock or open manually from the inside or outside. The failure occurred at night, and I was stranded for nearly five hours. I repeatedly tried to reach Lexus Roadside Assistance, but the calls disconnected multiple times before I reached an agent. A tow truck was dispatched with a 90-minute ETA, but before it arrived, the vehicle suddenly restarted on its own. We finally got home close to 1:00 a.m. I am a single parent and this was a terrifying, unsafe situation that could have resulted in serious harm if my phone had died or if outside help had not stopped to assist us. The vehicle was brand new (leased April 2025) and has approximately 5,000 miles. It was taken to Serramonte Lexus for inspection, and Lexus Corporate is reviewing my request for replacement or buyback. This is an extremely dangerous defect affecting the 12-volt electrical system and electronic locking mechanisms. The vehicle doors should never be inoperable during power loss, especially when children are inside. I am filing this report so NHTSA is aware of this incident and can investigate whether similar failures are occurring in other 2025 Lexus RX 450h+ vehicles. I