I HAD THE WINDSHIELD REPLACED IN MY 2007 LEXUS IS350 ON 2/3/2010 BY A REPAIRMAN WHO WORKS FOR STATE FARM INSURANCE. THIS COMPLAINT IS ABOUT THE MANUFACTURER OF THE WINDSHIELD GLASS. THE GLASS MANUFACTURER IS PILKINGTON AND THEY MADE THE WINDSHIELD THAT WAS INSTALLED IN MY CAR. PILKINGTON MAKES TWO GRADES OF AUTO GLASS, OEM AND AFTER MARKET. OEM HAS TO MEET THE AUTO MANUFACTURERS SPECS AND THE AFTER MARKEY DOES NOT. THE WINDSHIELD PUT IN MY CAR HAD AN OPTICAL DISTORTION ON THE PASSENGER SIDE SIGHT LINE. THE WINDSHIELD WAS CHIPPED ON THE TOP OF THE GLASS. THE WINDSHIELD WAS CUT TOO SHORT ON THE TOP AND DID NOT MEET THE ROOF OF THE CAR. THEIR IS A GAP THERE NOW WHICH WAS NOT PRESENT ON THE OEM LEXUS WINDSHIELD. HOW WOULD THIS WINDSHIELD ACT IN A HIGHWAY SPEED CRASH? WINDSHIELDS ARE NOW A PART OF THE BODY INTEGRITY OF THE CAR. THE MANUFACTURERS OF THE AFTERMARKET GLASS MAKE IT CHEAPLY FOR THE INSURANCE COMPANY'S. THE AUTO INSURANCE COMPANY'S DO NOT WANT TO PAY FOR QUALITY. QUALITY COSTS MORE MONEY. PILKINGTON GLASS NEEDS TO BE HELD TO A HIGHER STANDARD THAN THEY CURRENTLY HAVE NOW. *TR
2007 Lexus IS 350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 LEXUS IS350. WHILE PARKING, THE VEHICLE RAPIDLY ACCELERATED OVER AN EMBANKMENT, HIT A FENCE, AND THEN ROLLED OVER. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.2/25/2010 *CW UPDATED 3/17/10 *CN UPDATED 05/06/10.*JB UPDATED 06/18/10.*JB
THE COLD IDLE SPEED ON MY CAR IS BETWEEN 1000 AND 1500 RPMS. AT CERTAIN SPEEDS, THIS CAUSES THE CAR TO SLOWLY ACCELERATE WITH THE FOOT OFF THE ACCELERATOR. EVERY OTHER CAR I'VE DRIVEN WILL DECELERATE WITH THE FOOT OFF THE ACCELERATOR. THIS CAUSES ME TO RIDE THE BRAKE AT CITY SPEEDS TO MAINTAIN A SAFE SPEED, WITH THE BRAKE SIGNALS POTENTIALLY CONFUSING TO OTHER MOTORISTS. ADDITIONALLY, WHEN NAVIGATING SNOWY OR ICY PARKING LOTS & STREETS, HITTING A SLIPPERY PATCH UNDER THE HIGH COLD RPMS WILL CAUSE THE CAR TO TEMPORARILY BREAK FREE OF THE BREAKS, SPIN THE WHEELS, AND LURCH FORWARD. THE CAR IS EQUIPPED WITH WINTER TIRES. THIS IS NOT A SINGLE OCCURRENCE, BUT HAPPENS WHENEVER THE CAR IS DRIVEN WHILE COLD. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Lexus IS 350 → · Every IS 350 year → · How the figures are calculated →