Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS MADE AWARE THAT LEXUS WOULD NOT HAVE PARTS FOR THE RECALL UNTIL SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
GOT INTERIM SAFETY RECALL NOTICE NHTSA 16V-340 & 17V-006. GIVEN THE UNKNOWN DATE WHEN A REMEDY IS AVAILABLE,NTHSA SHOULD REQUIRE COMPENSATION FOR LOSS OF USE AND/OR BUYBACK OF THE VEHICLES BY THE MANUFACTURER. I LACK FULL USE OF THE CAR AS THE FRONT PASSENGER SHOULD NOT USE THAT SEAT AND POSSIBLE SALE IS IMPEDED AS CAR VALUE IS LESSENED BECAUSE OF THE EXISTING DEFECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL, VERY UPSET DUE TO THE FACT I TRAVEL LONG DISTANCE AND HAVE PASSENGERS IN MY CAR I WOULD LIKE TO KNOW WHAT CAN BE DONE AND WOULD LEXUS PROVIDE A SAFE LOANER CAR FOR ME
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN
DIRECT REPLY - LETTER FROM SENATOR RUBIO INQUIRY ON BEHALF OF CONSTITUENT REGARDING LEXUS RECALL. *SMD 2009 LEXUS ES350. THE CONSUMER WAS UNABLE TO GET A TIME FRAME FROM LEXUS, AS TO WHEN THE RECALL WOULD BE RECTIFIED. *JB
CONTACTED PALM BEACH LEXUS DEALERSHIP IN WEST PALM BEACH AUGUST 2016 REGARDING RECALL ON CAR. I WAS TOLD THAT THE AIRBAR WASN'T AVAILABLE UNTIL 02/17 DEALERSHIP GAVE ME A RENTAL CAR. AS OF TODAY, 02/06/17, NO NEWS ON WHEN THE AIRBAR WILL BE REPLACED. MY DAUGHTER IS UNDER 25 YEARS OLD AND CAN'T DRIVE A RENTAL CAR. THIS IS CAUSING A HARDSHIP TO MY FAMILY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
8 MONTHS WAITING FOR A FIX..HAVE CALLED TWICE. THIS LAST TIME I WAS HUNG UP ON...LINE JUST WENT DEAD AFTER AGENT ANSWERED. NEVER CALLED ME BACK EVEN THOUGH HE HAD MY INFO. THEY SAY A PASSENGER SHOULD NOT RIDE SO MY HUSBAND AND I ARE LOOKING LIKE "DRIVING MISS DAISY" HOW LONG IS THIS SUPPOSED TO GO ON???? *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE PARTS BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL" I RECEIVED RECALL NOTIFICATION IN MAY 2016. NOW 8 MONTHS PASSED, NO FURTHER ACTION. REMEDY IS NOT DONE. WE CAN'T USE FRONT SEAT SO THAT MY CAR ONLY CAN SHIP 4 SEATS. WHEN CAN YOU FIX IT? I AM SHOPPING FOR NEXT CAR FOR MY FAMILY - LUXURY SUV. THIS BAD EXPERIENCE ON RECALL MAKES ME DECIDE TO STAY AWAY FROM LEXUS IN THE FUTURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL, WE RECEIVED THE LETTER FROM LEXUS ABOUT THE RECALL FOUR MONTHS AGO, AND DO NOT SEE ANY MORE ACTION TAKEN BY LEXUS TO REMEDY THE AIRBAG PROBLEM, WANT TO KNOW THE STATUS OF WHEN THE PROBLEM SHOULD BE FIXED.
VEHICLE DASHBOARD IS MELTING AND CREATES A DANGEROUS ROAD GLARE WHEN DRIVING ON SUNNY DAYS OR HOT DAYS. IT IS ALSO A VERY STICKY SURFACE THAT IS STICKING TO EVERYTHING. THIS IS KNOWN PROBLEM ON LEXUS AND TOYOTA CARS. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ THE CONSUMER STATED IT HAS BEEN FIVE MONTHS. UPDATED 01/12/17.*JB
TAKATA RECALL I RECEIVED A LETTER FOR AIRBAG REPLACEMENT FROM LEXUS DIVISION, TOYOTA MOTOR SALES, USA INC. THIS JULY. BUT SO FAR I DID NOT GET ANY FURTHER NOTICE OF IT. PLEASE LET ME KNOW WHEN THE REMEDY WILL BECOME AVAILABLE. BEST REGARDS,
A1 INCOMING EMAIL: LETTER FROM CONSUMER RE 2009 LEXUS 350ES AIR BAG RECALL SAFETY DEACTIVATION. *SMD THE CONSUMER RECEIVED AN AIR BAG RECALL IN MAY 2016. THE CONSUMER STATED IT WAS UNACCEPTABLE, TO WAIT SO LONG FOR A REMEDY. *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL NOTICE SENT OUT ON MAY 21, 2016 STATED THAT WE "SHOULD NOT DRIVE WITH ANYONE IN THE FRONT PASSENGER SEAT" UNTIL THE FIX FOR THE RECALL IS COMPLETE. IT IS NOW NOVEMBER 11, 2016 AND THERE ARE NO FIX STATEMENTS NOR ANY HINT WHEN OUR VEHICLE (LOCATED IN HOUSTON, TX) WILL BE SCHEDULED FOR A REPAIR. DRIVING WITH THE RESTRICTION OF NOT USING THE FRONT PASSENGER SEAT IS EXTREMELY INCONVENIENT AS WE USE THE CAR FOR CLIENTS. LEXUS DEALERS STATE THAT THEY HAVE NO IDEA WHEN THE REPAIRS CAN BE MADE AND LEXUS CORPORATE SIMPLY SAID TO CONTACT A DEALER FOR A LOANER CAR, WHICH THEY REFUSE TO DO WHEN CONTACTED. WHILE WE RECOGNIZE THAT THIS IS A DANGEROUS SITUATION, THE EXCESSIVE TIME REQUIRED TO COME UP WITH A FIX IS UNACCEPTABLE TO THE AMERICAN PUBLIC AND UNCONSCIONABLE BEHAVIOR BY THE MANUFACTURER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL STILL WAITING FOR PARTS IN FLORIDA. MY SON HAD HIS ACURA FIXED IN MARYLAND. (OCT 3)ZONE A SHOULD BE FIXED BEFORE ANY OTHER.(ZONE A =6 TO 9 YRS,B=10 TO 15).ANY BODY WATCHING HOW TAKATA IS WORKING ON THIS RECALL?
TAKATA RECALL. AFTER RECEIVING THE RECALL, I PARKED OUR LEXUS. IF THERE IS A CHANCE OF METAL FRAGMENTS STRIKING THE PASSENGER, THEN THERE IS ALSO A CHANCE THE FRAGMENTS COULD STRIKE REAR SEAT OCCUPANTS. THE RECALL STARTED 5/23/16. FIVE MONTHS LATER THERE IS NO RESOLUTION. THIS HIGH $ CAR IS WORTHLESS TO US. LEXUS SHOULD OFFER TO BUY BACK THE VEHICLES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - I AM THE ORIGNAL OWNER OF A 2009 LEXUS ES350 AND I HAVE NOT RECEIVED NOTICE OF THE RECALL FOR MY VEHICLE. HOWEVER I SEE COMPLAINT AFTER COMPLAINT ABOUT THE AIRBAG RECALL FOR THE SAME VEHICLE AND YEAR. MANY PEOPLE WHO OWN THE SAME VEHICLE HAVE REPORTED THAT THEY HAVE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); WHY HAVEN'T EVERYONE RECEIVED NOTICED OF THIS DEFECT? THE CONTACT IN THIS COMPLAIN STATES THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE OWNERS WHO RECEIVED NOTICE STATE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. HOW CAN WE SPEED UP THE REPAIR PROCESS? HOW LONG MUST WE WAIT!
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL" I HAD TO CALL THE LEXUS DEALER IN MELBOURNE FLORIDA WHEN I LEARNED ABOUT RECALL ON RADIO. THE DEALER REP HAD MY INFORMATION AND TOLD ME THEY WILL CONTACT ME WHEN THE PARTS COME IN. IT'S ABOUT TWO MONTHS AND CALLED SEVERAL TIMES AND THE SAME RESPONSE. THEY ARE DRAGGING THIS THINKING CONSUMER WILL GET TIRED AND GIVE UP. GOVERNMENT MUST DO SOMETHING ABOUT THIS ISSUE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. LEXUS SERVICE HAS NO PARTS TO FIX THIS. THEY EXPECT FIRST QUARTER 2017. MY WIFE IS AFRAID TO RIDE IN THE PASSENGER SEAT. CAN LEXUS PUT THIS OFF SO LONG?
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. I RECEIVED A RECALL NOTICE AND WAS TOLD 1) I SHOULD NOT HAVE A PASSENGER IN THE PASSENGER SEAT OF MY CAR AND 2) THERE IS NO REPLACEMENT YET. I CHECKED TODAY(8/16/16) AND THERE STILL IS NOT A SOLUTION FOR THIS SAFETY DEFECT. THIS PROBLEM WITH TAKATA AIRBAGS HAS BEEN GOING ON FOR SEVERAL YEARS AND THERE IS NO SOLUTION. HOW CAN THERE BE NO SOLUTION. HAVE THERE BEEN NO SAFE AIRBAGS INSTALLED IN THE LAST SEVERAL YEARS? IF THERE ARE SAFE AIRBAGS INFLATORS AVAILABLE WHY CAN'T THEY BE INSTALLED ON AFFECTED AUTOS. I BOUGHT A CAR TO TRANSPORT MY WIFE AND GRANDKIDS. AND I CAN NOT USE IT BECAUSE OF FOOT DRAGGING BY BOTH TAKATA AND TOYOTA. HOW MUCH LONGER MUST I WAIT?
2009 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NO AVAILABLE REMEDY TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB
TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 08/29/16 *BF UPDATED 08/30/16.*JB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Lexus ES350 → · Every ES350 year → · How the figures are calculated →