2014 Lexus CT Hybrid

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000
Service Brakes, Hydraulic1
000
Electrical System1
000

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Mar 2, 2023100,500 milesFL

The contact owns a 2014 Lexus CT200H. The contact stated while driving 20 MPH, the brake pedal became firm while depressed. The ABS and traction control warning lights illuminated. The contact coasted the vehicle into parking lot, stopped, and turned off the vehicle. Due to the failure, the vehicle was towed to the residence and later to a local dealer. The contact was informed by the dealer that the brake pump assembly and brake cylinder needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,500.

Electrical System
Filed May 20, 201985,000 milesCA

THE DRIVER DOOR ON MY CAR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS IS THE 3RD TIME I HAVE HAD AN ISSUE WITH THE DOOR LOCKS ON MY CAR. THE DRIVER DOOR LOCK ACTUATOR STOPPED WORKING AT 60000 MILES, SO I SPENT THE $500 TO REPLACE IT. THEN THE PASSENGER FRONT DOOR ACTUATOR STARTED ACTING UP, AND NOT WORKING. NOW MY DRIVER DOOR WILL NOT OPEN AT ALL, THE CAR CURRENTLY HAS 85000 MILES ON IT. THIS SEEMS TO ME TO BE A SAFETY ISSUE, NOT HAVING SOME KIND OF MANUAL OVER RIDE TO GET THE DOOR OPEN. I HAVE BEEN LOOKING ON THE INTERNET A LOT, AND HAVE FOUND THIS TO BE A COMMON ISSUE WITH TOYOTA/LEXUS VEHICLES. I AM A DISABLED VETERAN AND TRYING TO CRAWL OUT OF MY TINY CAR IS VERY PAINFUL. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF I WERE TO GET IN A WRECK AND NOT BE ABLE TO OPEN MY DOOR.

Unknown or Other
Filed May 21, 201836,000 milesMN

REPEATED ISSUES WITH FAULTY DOOR LOCK ACTUATORS ON LEXUS CT AND TOYOTA PRIUS MODELS, RESULTING IN UNLOCKED DOORS AT TIMES WHEN LOCKED WOULD BE DESIRED. IN THIS PARTICULAR LEXUS CT, THE FIRST DOOR LOCK ACTUATOR STOPPED WORKING AT 36,000 MILES EXACTLY; DRIVER'S DOOR. THE SECOND STOPPED WORKING AT 39,000 MILES; DRIVER-SIDE REAR DOOR. THE THIRD STOPPED WORKING AT 39,500 MILES; PASSENGER- SIDE REAR DOOR. PROBLEMS OCCUR AS CAR IS STATIONARY BUT BEING PUT INTO GEAR; THEN PERSIST AS DRIVER IS IN TRANSIT. (FOR INSTANCE, IF THE DOOR DOESN'T LOCK, IT REMAINS UNLOCKED AS DRIVER IS AT STOP LIGHT.) SAME PROBLEMS ON A 2010 MODEL YEAR TOYOTA PRIUS, WHICH IS BUILT ON SAME OR SIMILAR PLATFORM AS LEXUS CT. REPLACED SIX DOOR-LOCK ACTUATORS IN 5 YEARS ON THIS 4-DOOR CAR.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20174000Routine
20153010Routine
2014 — this page3000Routine
20132000Routine
201210100Routine
20115100Routine

Compare every CT Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.