Page 2 of 2 · complaints 51–58 of 58

2020 Land Rover Defender complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Service Brakes
Filed Nov 23, 20201,900 milesNY

TOTAL BRAKE AND STEERING LOSS AT 60MPH ..I CAN SEND YOU THE SCREEN SHOTS TOMORROW/ NOVEMBER 23RD (PROM THE PHOTOS TAKEN ON MY SON'S PHONE OF THE DASHBOARD NOTICE...PLUS A VIRTUAL GHOST-LIKE ABRUPT TAKE OVER OF LANE ASSISTANCE DESPITE MY HAVING TURNED THAT OFF!

Exterior Lighting
Filed Nov 10, 2020155 milesCA

THE CONE OF LIGHT PROJECTED FORWARD BY THE HEADLIGHTS IS TOO NARROW. WHEN TURNING RIGHT OR LEFT FROM ONE DARK ROAD ONTO ANOTHER DARK ROAD, ONE CANNOT DETERMINE IF IT IS SAFE TO TURN. THE LIGHT CONE IS BLOCKED BY THE ESCUTCHEON AROUND THE HEADLIGHT, WHICH ARE SET INWARD TOO DEEP.

Visibility/Wiper
Filed Oct 16, 2020222 milesCT

I WAS AT A RED LIGHT AND COULD NOT TURN ON THE WINDSHIELD WIPERS DURING A RAINSTORM. I TOOK A VIDEO OF THE INCIDENT BUT IT IS TOO LARGE TO UPLOAD TO YOUR WEBSITE

Exterior Lighting
Filed Oct 6, 202093 milesCA

1. HEAD LIGHT ESCUTCHEON BLOCKS LIGHT IN DIRECTION OF RIGHT OR LEFT TURN. WHEN TURNING, THIS LEAVES THE CORNER IN THE DARK. 2. THE TOUCH SCREEN DISPLAY IS "WHITE", AND TOO BRIGHT WHEN DRIVING AT NIGHT. VERY DISTRACTING. SHOULD HAVE BEEN A BLACK BACKGROUND, WITH WHITE INFO.

Steering
Filed Sep 21, 2020800 milesMD

WHILE DRIVING ON STRAIGHT HIGHWAY, THE VEHICLE'S LANE KEEP ASSIST FEATURE WHICH WAS TURNED OFF (THE DEFAULT POSITION) ACTIVATED AUTOMATICALLY WITHOUT DRIVER INPUT OR WARNING AND CAUSED THE STEERING WHEEL TO TURN AND ABRUPTLY MOVED THE VEHICLE FROM SIDE TO SIDE. THIS REQUIRED THE DRIVER TO TAKE CORRECTIVE ACTION TO FORCE THE VEHICLE TO REMAIN STRAIGHT. A CONSIDERABLE AMOUNT OF FORCE WAS REQUIRED TO OVERRIDE THE AUTOMATIC STEERING ACTION.

Electrical System
Filed Sep 8, 20201,297 milesFL

WHILE DRIVING MY VEHICLE AT HIGH SPEEDS ON AN INTERSTATE, THE BATTERY WARNING LIGHT ACTIVATED. BEFORE I WAS ABLE TO PULL THE VEHICLE OVER THE AIR CONDITIONER I'LL PROBABLY BEGIN TO STOP WORKING. FOLLOWING THIS, A SERIES OF MULTIPLE WARNING LIGHTS ACTIVATED. THE VEHICLE WOULD NOT ACCELERATE AND I WAS FORCED TO PULL OVER. FOLLOWING THIS, THE VEHICLE WOULD NOT ACTIVATE WHATSOEVER. ALL POWER WAS LOST. I COULD NOT SHIFT GEAR. THE CAR REQUIRED A TOW TO THE LOCAL DEALERSHIP.

Service Brakes
Filed Aug 14, 20202,041 milesNY

WHILE DRIVING OUR ONE-MONTH OLD RANGE ROVER DEFENDER 110SE, THE BRAKES FAILED WITH NO WARNING. THE DEALERSHIP (PATRICK JAGUAR & LAND ROVER OF NAPERVILLE IL) WAS NON-RESPONSIVE TO MY REQUESTS FOR ASSISTANCE AND INFORMATION WHEN CALLED FROM ROADSIDE. VEHICLE HAD TO BE FLAT-BEDDED FROM SCENE. IT WAS TERRIFYING NOT TO HAVE BRAKING ABILITY.

Structure › Body
Filed Aug 13, 20203,500 milesIN

ON AUGUST 3RD, WHILE DRIVING WEST-SOUTHWEST AT APPROXIMATELY 80 MPH ON INTERSTATE 90 IN MONTANA, THE A-PILLAR COVER BECAME LOOSE AND THE SMALL COVER AT THE BASE OF THE A PILLAR FLEW FROM THE VEHICLE WHILE MOVING. THE TWO REMAINING PIECES REMAINED ON THE VEHICLE, ONE PIECE BARELY HELD ON BY A SCREW AT THE BASE, THE OTHER HELD ON WITH ABOUT 50% OF THE ADHESIVE STILL INTACT. BOTH WOULD HAVE FLOWN OFF HAD WE NOT IMMEDIATELY PULLED OVER AND REMOVED EACH WITH THE TOOLS I HAD IN THE CAR (PERSONAL TOOLS I HAPPENED TO HAVE WITH ME). THE TWO PIECES THAT REMAINED ON THE CAR WERE APPROXIMATELY 26 INCHES LONG, ONE 5 INCHES WIDE, THE OTHER 3 INCHES WIDE. THE EVENT STARTLED MY WIFE BUT COULD HAVE REALLY IMPACTED A CAR BEHIND US HAD THE TWO PIECES COME OFF. PRIOR TO THE INCIDENT, I HEARD A LOT OF 'FLUTTERING' NOISE COMING FROM THE A AND / OR B PILLARS. BEING THAT IT WAS A NEW VEHICLE I DID NOT DO ANYTHING ABOUT IT (ASSUMED IT WAS PART OF NATURAL ROAD NOISE). I WAS PLANNING ADDRESSING IT WITH THE DEALER UPON MY RETURN FROM MY TRIP. AT THE TIME OF THE INCIDENT, THE CAR HAD LESS THAN 3.5K MILES ON THE ODOMETER. I BELIEVE THIS COULD BE A SAFETY RISK TO THE DRIVER AND OTHER PASSENGER CARS AROUND THE VEHICLE IF THIS WERE TO HAPPEN AGAIN. IT APPEARS THAT THE DESIGN ALLOWS AIR TO GET UNDER THE A PILLAR COVER WHICH CREATES VIBRATION AND ULTIMATELY BREAKS IT LOOSE FROM THE PIECE UNDERNEATH ATTACHED BY ADHESIVE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Land Rover Defender → · Every Defender year → · How the figures are calculated →