2020 Lance Camper Truck Camper (1172)

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Equipment4
000

1 safety recall

Part 573 reports
Unknown or Other19V357000
Filed May 13, 2019287 vehiclesLance Camper Manufacturing. Corp.

Defect. Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2019-2020 855S and 1172 Truck Campers. There may be a large gap between the fold down bunk bed, while it is in the sleeping position, and the window near the sleeping area.

Risk. An occupant may fall and get stuck in the gap, increasing the risk of injury.

Remedy. Lance Camper will notify owners and dealers will attach a warning label, free of charge. The recall began July 8, 2019. Owners may contact Lance Camper customer service at 1-661-949-3322.

What owners reported

Newest filings
Equipment
Filed Jun 22, 2021GA

The contact owns a 2020 Lance Camper equipped with a Dometic cooking stove. The contact received notification of NHTSA campaign number: 20E071000(Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.

Equipment
Filed Apr 20, 2021CO

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK CAMPER (1172). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BUT THERE WAS A FAILURE EXPERIENCED ASSOCIATED WITH THE RECALL. THE VEHICLE WAS TAKEN TO GANDER RV & OUTDOORS OF DENVER (9870 W 48TH AVE, WHEAT RIDGE, CO 80033) WHERE THEY REFUSED TO SERVICE THE VEHICLE. THE TRAILER HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

Equipment
Filed Apr 7, 2021CA

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). BARBER RV (6500 AUTO CENTER DR, VENTURA, CA 93003) WAS CONTACTED AND INFORMED HIM THAT THE PARTS WOULD BE ORDERED TO FACILITATE THE RECALL REPAIR. THE CONTACT WAS THEN INFORMED BY THE DEALER THAT THEY HAD NOT HEARD BACK FROM THE MANUFACTURER REGARDING THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Equipment
Filed Feb 8, 2021UT

TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RVZZ REPAIR SHOP (1265 E TELEGRAPH ST, WASHINGTON, UT 84780) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
2020 — this page4100Routine
20191100Routine

Compare every Truck Camper (1172) year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 13, 2019. Source: NHTSA Office of Defects Investigation.