The contact owns a 2018 KZ Durango N/A RV. The contact stated that while the RV was parked, the awning was independently enabled. The contact removed the awning control unit and noticed that the awning control unit was filled with water. The vehicle was taken to the dealer. The contact was provided with a new awning control unit. The contact replaced the awning control unit; however, the failure reoccurred. The contact stated that the new awning control unit was filled with water. The dealer was contacted and made aware of the failure. The contact referenced NHTSA Campaign Number: 18V242000 (Equipment). The dealer informed the contact that water damage was not covered under warranty. The contact stated that whenever it rained, the awning control unit had to be drained of water. The contact referenced NHTSA Campaign Number: 18V242000 (Equipment); however, the dealer informed the contact that the warranty did not cover water leaking into the control unit. The manufacturer was made aware of the failure, and a case was filed.
2018 Kz-Rv Gold
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsEquipment
Filed Mar 17, 2026ME
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2018Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.