Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 1 time.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine and Engine Cooling | 1 | 0 | 0 | 0 |
Defect. ON CERTAIN SCOOTERS WITH ENGINE NUMBER (SF10K & SH10B) AND EMBOSSED CASTING NUMBER (KEB7-1), THE ENGINE MOUNT CAN BREAK.
Risk. IF THIS BREAKAGE OCCURS, IT COULD CAUSE A REAR SUSPENSION FAILURE, WHICH COULD RESULT IN A CRASH.
Remedy. KYMCO WILL REPLACE THE ENTIRE ENGINE. THIS RECALL BEGAN ON JULY 22, 2004. OWNERS SHOULD CONTACT KYMCO USA CUSTOMER SERVICE TOLL FREE AT 1-888-235-3417.
THE CONSUMER RECEIVED RECALL NOTICE #04V38100. THE CONSUMER HAD TAKEN THE SCOOTER TO THE DEALERSHIP IN LATE SEPT. THE DEALERSHIP KEPT THE SCOOTER, BUT REFUSED TO REPAIR IT BECAUSE OF LACK OF REIMBURSEMENT FROM THE MANUFACTURER. THE CONSUMER WAS INFORMED BY THE MANUFACTURER THEY WOULD CONTACT THE DEALERSHIP AND CALL THE CONSUMER BACK. THE CONSUMER HAS NOT HEARD FROM THE MANUFACTURER OR DEALERSHIP REGARDING RECALL REPAIR. *JB
1 of 1 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2005 | 0 | 1 | 0 | 0 | Routine |
| 2004 — this page | 1 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 6, 2004. Source: NHTSA Office of Defects Investigation.