I WAS IN THE ROAD SLOWLY BECAUSE I WAS GOING TO STOP IN A TOLL BRIDGE ABOUT 10 MILES AND SUDDENLY MY KIA SPORTAGE 2012 WAS DOWN AND A BIG NOISE I WAS REALLY SCARED. A BIG HOLE APPEARED UNDER THE CAR AND ALL OIL SCATTERED ON THE PAVEMENT. THE PISTON BROKE SO THE ENGINE. I'M REALLY FRUSTRATED DUE TO I STILL OWE THE VEHICLE AND TO FIX THE CAR THE COST IS $5,000.00 IN KIA OF YUMA ARIZONA. I OWE 6,000.00 PLUS 5,000.00 IT'S UNFAIR
2012 Kia Sportage complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
I HAD AN ENGINE FAILURE WHILE THE CAR WAS IN MOTION. TOOK IT TO KIA MECHANIC WHO STATED THERE WAS A PREMATURE CONNECTING ROD BEARING FAILURE. KIA HAS A RECALL SC147 ON ENGINES FOR THIS REASON, BUT IS CLAIMING THAT MY ENGINE DOES NOT QUALIFY EVEN THOUGH IT IS THE SAME EXACT PROBLEM.
I WAS DRIVING DOWN A BUSY STREET GOING 60MPH WHEN MY ENGINE JUST DIED. I COASTED UNTIL I WAS ABLE TO PULL OVER AND THANKFULLY NO ACCIDENT OCCURRED. I TRIED TO TURN THE KEY BUT THE CAR WOULDN'T START. IT WAS COMPLETELY DEAD. IT WAS TOWED TO OUR LOCAL MECHANIC AND WE WERE TOLD THE ENGINE WAS BLOWN AND HE COULDN'T EVEN TURN IT OVER MANUALLY. WHEN LOOKING FOR A NEW ENGINE THERE WAS NOT 1 IN ALL OF THE US AVAILABLE!! HE MENTIONED THE RECALL REGARDING ENGINE FAILURE ON CERTAIN KIA SPORTAGES SO I CALLED THE KIA DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY SAID MY VIN # WAS NOT PART OF THE RECALL AND MY WARRANTY HAD JUST EXPIRED SO THEY WERE NOT ABLE TO HELP ME AT ALL! I COULDN'T BELIEVE WHAT THEY WERE SAYING AND ESPECIALLY HOW TERRIBLE THEY TREATED ME. MY CAR ONLY HAS 80K MILES ON IT AND THIS WAS NOT RIGHT. I INVESTIGATED THE RECALL AND FOUND IT WAS FOR THE ENGINES FAILING WHICH IS EXACTLY WHAT HAPPENED TO MINE. I ALSO FOUND A LOT MORE PEOPLE THAT HAVE BEEN DEALING WITH THIS SAME SITUATION FOR OVER A YEAR NOW THAT ARE UNABLE TO EVEN PURCHASE ANOTHER ENGINE BECAUSE THERE ARE NONE AVAILABLE DUE TO ALL THE ENGINES EXPLODING AND NEEDING REPLACEMENT. THEY TOO WERE NOT UNDER THE VIN RECALL BUT THEIR ENGINES WERE DOING THE EXACT SAME THING. KIA IS DEFINITELY HIDING SOMETHING AND I THINK SOMEONE NEEDS TO SERIOUSLY INVESTIGATE THIS! MY FAMILY COULD HAVE DIED AND SO COULD ALL OF THE OTHER FAMILY'S THAT THIS HAS HAPPENED TO. MY CAR NOW SITS IN OUR DRIVEWAY UNABLE TO DRIVE, UNABLE TO FIX AND UN
MY 2012 KIA SPORTAGE ENGINE HAD A CATASTROPHIC FAILURE AT 141,000 MILES. THERE WAS METAL DEBRIS IN THE ENGINE, HOWEVER, I AM TOLD THAT MY PARTICULAR ENGINE IS NOT IN THE CLASS ACTION LAWSUIT COVERING THESE ENGINE FAILURES. HOWEVER, KIA HAS DISCONTINUED THE ENGINE AND NOW THE REPLACEMENT ENGINE IS BACK ORDERED 5-6 MONTHS. I HAVE TO SPECULATE THAT THERE ARE MORE CATASTROPHIC ENGINE FAILURES OUT THERE THAT HAVE NOT BEEN ADDRESSED BY THE LAWSUIT. I AM LODGING A COMPLAINT BECAUSE I BELIEVE THEY KNOW THERE IS A PROBLEM WITH THIS ENGINE OVERALL AND THEY HAVE DECIDED THAT THE NUMBER OF COMPLAINTS ARE TOO LOW TO BOTHER WITH. WE WERE IN THE VEHICLE IN COMMUTER TRAFFIC ON THE FREEWAY AT THE TIME THAT THE ENGINE FAILED...THANKFULLY, QUICK THINKING SAVED US FROM HAVING A WRECK AND WE MANAGED TO GET THE VEHICLE OFF THE ROAD. MY SPORTAGE HAD BEEN WELL MAINTAINED, ALL OIL CHANGES AND MAINTENANCE PERFORMED AT THE RIGHT TIMES...THERE WAS NO REASON FOR THE ENGINE TO FAIL. $23,000 FOR A CAR THAT RAN FOR 141,000 MILES...SO DISAPPOINTED. AND THEY WANT $6500 TO DO THE REPAIRS AND I HAVE TO WAIT 5-6 MONTHS BECAUSE OF THE BACK ORDERED ENGINE! WILL NEVER BUY ANOTHER KIA...SHOULD HAVE BOUGHT A HONDA CRV...MY SISTER'S HAS 250,000 MILES ON IT AND IT RUNS LIKE IT'S NEW!
OUR KIA 2012 SPORTAGE BEGAN TO SUDDENLY MAKE KNOCKING NOISE WHILE DRIVING ON THE HIGH WAY . REVIEWING INFORMATION I EXPECT THE WORST . NEW MOTOR!!!!
MY 17YR OLD SON WAS DRIVING THE CAR WHEN IT STARTED MAKING A NOISE AND WOULDN'T ACCELERATE.HE SLOWED DOWN TO PULL OVER AND THE STEERING WHEEL DIDN'T WANT TO TURN. HE SAID IT WAS HEAVY. WE HAD THE CAR TOWED HOME AND CHECKED OUT BY A MECHANIC WHO STATED IT WAS ROD BEARINGS. I REMEMBERED A COUPLE YEARS AGO GETTING A LETTER FROM NHTSA AND KIA MENTIONING THEY WERE INVESTIGATING A PROBLEM WITH THE ENGINE. I LOOKED UP AND IT SAID NO RECALLS ON MY CAR. THE CAR HAS THE EXACT SAME PROBLEM AS THE RECALL SAME YEAR AND EVERYTHING. THE CAR ONLY HAS 106 THOUSAND ON IT AND HAS ALWAYS RECEIVED ALL SCHEDULED MAINTENANCE. THE MECHANIC SAID HAD MY SON KEPT DRIVING THE CAR THE ENGINE WOULD HAVE SEIZED WHICH COULD HAVE CAUSED A SERIOUS ACCIDENT. MY SON WAS DRIVING ON A BUSY RURAL ROAD WITH A LOT OF CURVES. WE HAVE A LOT OF OILFIELD TRUCKS AND TRAFFIC WITH VEHICLES THAT CAN'T STOP FAST AND HAD MY SON BROKE DOWN ON A CURVE OR BOTTOM OF A HILL HE COULD HAVE BEEN SERIOUSLY INJURED OR WORSE. I THINK THE RECALL NEEDS TO BE INVESTIGATED MORE. KIA SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE MY ENGINE WAS MANUFACTURED IN A DIFFERENT FACILITY. MY CAR HAS THE EXACT PROBLEM AS THE RECALL SAME YEAR MODEL EVERYTHING.
OUR KIA 2012 SPORTAGE ENGINE FAILED WHILE WE WERE DRIVING ON INTERSTATE 95 ON MARCH 10 2018. WE HAD NEVER HAD AN ENGINE WARNING LIGHT COME ON EVER UNTIL THE ENGINE SEIZED GOING 65 MPH. HEARD A KNOCKING SOUND COME FORM THE ENGINE. CAR SEIZED WITHOUT WARNING ON THE HIGHWAY - HAD TO COAST TO THE SHOULDER. MY VIN DOES NOT SHOW UP IN THE RECALL BUT HAS THE EXACT SAME ISSUE. CAR CURRENTLY AT MECHANIC. THE ENGINE FAILURE IS THE EXACT DESCRIPTION OF ALL THE OTHER ENGINE FAILURES. ******WE CALLED KIA AND THEY SAID THAT OUR VIN DID NOT MATCH THEIR RECALL. AND TOO BAD FOR US. **** WE HAVE BEEN IN A QUANDRY ABOUT HOW TO DEAL WITH THIS. WE SPOKE TO OUR HYUNDAI SERVICE ADVISOR (WE HAVE OWNED A HYUNDAI FOR 10 YEARS WITH NO PROBLEMS) AND HE SAID THAT WE SHOULD DEFINITELY PURSUE THIS FURTHER WITH KIA. DO YOU HAVE ANY ADVICE ON WHO TO DEAL WITH ON THIS? WE HAVE NO IDEA WHERE TO START. I DO APPRECIATE YOUR TIME AND ANY ADVICE YOU MIGHT HAVE.
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (PAT PECK KIA, 10611 BONEY AVE, D'LBERVILLE, MS 39540, 228-679-5200) WHERE IT WAS DIAGNOSED THAT THE CONNECTING ROD WAS FAULTY AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,200.
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MONTROSE KIA IN SHEFFIELD (5033 DETROIT RD, SHEFFIELD, OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTAINED METAL SHAVINGS AND THE ENGINE SHORT BLOCK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 104,000.
THE VEHICLES ENGINE SEIZED WHILE DRIVING ON THE HIGHWAY, CERTIFIED ASE MECHANIC VERIFIED THAT THERE WAS BALL BEARING MATERIAL IN THE OIL FILTER. THE MECHANIC HAD TOLD ME TO SEND IT TO A REGISTERED KIA DEALERSHIP WHICH I DID. THE VEHICLE YEAR AND MODEL ARE BEING INVESTIGATED HOWEVER THE DEALERSHIP DOES NOT RECOGNIZE OUR VIN SERIES AS IT WAS MANUFACTURED IN A DIFFERENT LOCATION. TO MY KNOWLEDGE THROUGH HOURS OF RESEARCH THE PARTS THAT WERE MANUFACTURED WERE NOT MANUFACTURED CORRECTLY CAUSING FASTER WEAR AND TEAR ON THE BALL BEARINGS AND THUS CAUSING ENGINES TO SEIZE. I HAVE BEEN TOLD IN THE PAST AFTER FILING A REPORT THAT MY CAR CAN NOT BE CONSIDERED. THE VEHICLE HAS A TOTAL OF 90,000 MILES AND NOT EVEN 1 YEAR OF USE BY MYSELF BEFORE THIS EVENT OCCURRED. IT IS A SAFETY VIOLATION, AND THAT IS THAT SIMPLE. THE KIA DEALERSHIP HAD TOLD ME THEY HAD MANY OTHER VEHICLES OF THE SAME MODEL YEAR AND SERIES AS MINE DO NOT FIT THE CRITERIA AND UNFORTUNATELY THE VEHICLES ARE NOT WORTH THE MONEY TO REPAIR THEM MYSELF. NOT ONLY HAVE I LOST 14 THOUSAND DOLLARS FOR BUYING A VEHICLE THAT IS FAULTY BUT I COULD HAVE BEEN KILLED. I THOUGHT THE JOB OF THE NHTSA WAS TO KEEP AMERICANS LIVES AS SAFE AS POSSIBLE AND I AM TRULY APPALLED THAT THEY ARE IN-FACT NOT. THIS IS NOT RIGHT A STATISTIC ON ISSUES SHOULD NOT BE AT THE PERCENTAGE THEY ARE BEING ALLOWED.
VEHICLE IN MOTION HIGHWAY SPEEDS FLAT SURFACE SUDDENLY TURNED OFF TOWED TO DEALER -- CATASTROPHIC ENGINE FAILURE ENGINE NEEDS TO BE REPLACED
I WAS DRIVING THE VEHICLE ON AN INTERSTATE WHEN I SUDDENLY HEARD A POPPING SOUND AND THE BATTERY AND OIL LIGHTS CAME ON SIMULTANEOUSLY. THEN THE ENGINE SHUT OFF ENTIRELY. I WAS ABLE TO GLIDE TO THE END OF THE EXIT RAMP BEFORE THE CAR CAME TO A STOP AND I COULDN'T RESTART THE ENGINE.
I WAS DRIVING IN THE MIDDLE OF A BUSY HIGHWAY WHEN MY CAR ALL THE SUDDEN LOST ALL POWER. I LUCKILY WAS ABLE TO GET TO THE SIDE OF THE ROAD. THE CAR HOWEVER WOULD TURN OVER. ELECTRIC WORKED BUT ENGINE MAKE LOUD NOISE. I HAD TO HAVE IT TOWED BACK HOME, 2 HOURS AWAY, TO HAVE A DEALERSHIP TAKE A LOOK AT IT. THE BEARING WORE FROM THE ENGINE COMPLETELY LOCKED UP THE ENGINE. FOUND OUT VEHICLE HAS RECALL ON SOME 2012 SPORTAGE BUT NOT MINE WILL COST $5000 TO FIX
I WAS DRIVING DOWN THE ROAD WHEN THE ENGINE SIEZED UP AND DIED ON ME. I WAS TRAVELING AT 60 MPH WHEN IT DIED ON ME AND LUCKILY THERE WAS A SHOULDER TO PULL OFF OF THE HIGHWAY SO THAT I COULD GET OUT OF HARMS WAY IN THE HEAVY TRAFFIC.
VEHICLE BEGAN TO SUDDENLY MAKE KNOCKING NOISES WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO MAKE IT SHORT DISTANCE HOME BEFORE ENGINE COMPLETELY SEIZED. TOWED TO KIA DEALERSHIP WHO CONFIRMED THE ENGINE HAD SEIZED (PISTONS BECAME COMPLETELY STUCK AND UNABLE TO MOVE). SERVICE MANAGER SAID ONLY FIX IS TO REPLACE THE MOTOR,
I PURCHASED A 2012 KIA SPORTAGE FOR MY DAUGHTER FOUR MONTHS AGO. LAST WEEK SHE WAS DRIVING LATE AT NIGHT ON THE FREEWAY AND SHE HEARD A LOUD BANG, LOST POWER AND WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE CAR FILLED UP WITH SMOKE AS ALL THE OIL HAD DRAINED OUT AND THE HOT ENGINE WAS BURNING IT. I HAD TO HAVE IT TOWED TO THE NEAREST KIA DEALERSHIP. THEY DETERMINED THAT THE PISTON HAD GONE THROUGH THEN ENGINE BLOCK. THEY TOLD ME THAT I SHOULD HAVE TO ONLY PAY $119 DOLLARS TO PULL THE HEAD GASKET AND KIA SHOULD COVER THE COST OF A NEW ENGINE. AFTER PULLING THE GASKET THEY TOLD ME THE BLOWN ENGINE WAS NO FAULT OF KIA AND SINCE THE CAR HAD NOT BEEN SERVICED THERE THE DEALERSHIP WOULD NOT PAY TO FIX IT. AFTER MANY HOURS OF RESEARCH I LEARNED THAT THE SAME MODEL AND SAME YEAR THE ENGINES I HAVE HAS BEEN INVOLVED IN A RECALL. THE ONLY DIFFERENCE BETWEEN THE TWO ENGINES IS THEY COME OUT OF DIFFERENT MANUFACTURING FACILITIES. THIS MAKES ABSOLUTELY NO SENSE SINCE THE ENGINES ARE HAVING THE EXACT SAME ISSUES. I ABSOLUTELY DO NOT HAVE $6800 TO PAY FOR A USED ENGINE WHICH HAS MORE MILES ON IT THEN THE ONE THAT WAS BLOWN. NOT TO MENTION IT TAKES THE VALUE DOWN CONSIDERABLY. WE WOULD LIVE IN CONSTANT FEAR THAT THE ENGINE WOULD BLOW AGAIN PUTTING MY DAUGHTER IN DANGER. I HAVE GOTTEN ONE MESSAGE FROM THE ESCALATION DEPARTMENT. I HAVE TRIED TO CALL BACK REPEATEDLY, WITH NO RETURN CALL. THIS EXPERIENCE AND TREATMENT BY A COMPANY THAT SUPPOSEDLY PRIDES THEMSELVES ON THEIR CUSTOMER SERVIC
CAR ENGINE SEIZED UP WHILE DRIVING IN TOWN . HAVE AUTO AT MECHANIC WHO HAS BROKE DOWN MOTOR SAID ENGINE BEARING WAS BAD , THE BEARING WAS SPUN CAUSING THE ENGINE TO SEIZE WHILE DRIVING DOWN THE ROAD
ENGINE FELL APART ON EXPRESSWAY GOING 70MPH
ALL GAUGES ON INSTRUMENT PANEL STOPPED WORKING.
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 65 MPH, THE ENGINE SEIZED WITHOUT WARNING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE SEIZED. DOUG SMITH KIA IN AMERICAN FORK, UTAH WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 66,000.
CHECK ENGINE LIGHT CAME ON. MECHANIC TESTED AND GOT CODE- P0017 WHICH IS UNKNOWN TROUBLE CODE. THE MECHANIC SAID THERE WAS A RECALL ON THIS MOTOR IN OTHER VEHICLES DUE TO ENGINE SEIZING UP WITH THIS CODE. TWO DAYS AFTER THAT THE CAR IS NOT DRIVEABLE. WHEN I WENT OUT TO START THE CAR IT TOOK AWHILE TO TURN OVER AND WON'T START. THE CAR HAS NEW BATTERY AND ALTERNATOR WAS TESTED AND IS GOOD. I WAS LUCKY AND WASN'T DRIVING WHEN ENGINE SEIZED UP. CAR ONLY HAS 104,000 MILES ON IT.
AFTER ATTEMPTING TO REMOTE START MY CAR PARKED IN THE LOT, I WENT OUTSIDE TO A CAR THAT DIDN'T REALIZE IT COULD START AND YET IT CONTINUED TO TRY. I STOPPED IT AND TRIED THE KEY, AND THE CAR LIGHTS WORKED BUT THE CAR WAS QUIET, AND WOULD NOT TURN OVER. I HAD IT TOWED TO KIA DEALER, AND AFTER TWO DAYS THEY SAID IT WAS THE TIMING CHAIN, GUIDES, AND TENSIONS $1,116, PLUS TAX.....AFTER A WEEK THEY SAID YOU HAVE 16 OF YOUR 32 VALVES DAMAGED $2,500, PLUS TAX. APPARENTLY MY 2012 KIA SPORTAGE 2.4L MPI THETA II 64,000 MILEAGE, IS NOT PART OF THE RECALL. I BOUGHT THE CAR AS A SECOND OWNER SO THE WARRANTY RAN OUT AT 60,000 FOR SECOND OWNERS. KIA CORPORATE, CUSTOMER SERVICE SAYS "NO GOODWILL", WHICH MEANS THEY CAN'T HELP ME. I LIKE MANY STILL HAVE A CAR LOAN FOR THE VEHICLE THAT HAS BEEN SITTING FOR 2 WEEKS AT THE DEALERSHIP.
DRIVING AT 50 MPH DOWN HIGHWAY, HEAR A KNOCKING SOUND COME FORM THE ENGINE. CAR SEIZED WITHOUT WARNING ON THE HIGHWAY - HAD TO COAST TO THE SHOULDER. MY VIN DOES NOT SHOW UP IN THE RECALL BUT HAS THE EXACT SAME ISSUE. CAR CURRENTLY AT MECHANIC.
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE ON A HILL BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE DEALER (BUTLER KIA, 4950 CRATER LAKE AVE, MEDFORD, OR 97504, (541) 776-3088) STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL FOR THE ENGINE ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
DRIVING DOWN THE ROAD AND VEHICLE SHUT OFF ON ITS OWN, ENGINE STARTED MAKING A LOUD NOISE IN THE ENGINE AREA, METAL SHAVINGS WERE FOUND IN MY OIL. THIS HAPPENED ON A STATE HIGHWAY NEAR MY HOME.
WAS DRIVING DOWN THE ROAD AT ABOUT 20-25 MPH WHEN THE ENGINE DIED WITHOUT WARNING. AFTER HAVING IT TOWED TO A LOCAL SHOP, THEY DETERMINED THERE WAS AN INTERNAL "CATASTROPHIC" ENGINE FAILURE. HAD THE CAR TOWED TO THE DEALER WHERE IT WAS PURCHASED, LEE JOHNSON KIA IN KIRKLAND, WA. THEY CONFIRMED THE FIRST DIAGNOSIS OF CATASTROPHIC ENGINE FAILURE. IT APPEARS THE ENGINE STARVED ITSELF OF OIL AND EXACTLY MATCHES ALL OF THE SYMPTOMS DESCRIBED IN THE CURRENT KIA "THETA II" ENGINE RECALL CAMPAIGN. THE DEALER AGREES THAT IT SHOULD BE COVERED UNDER THE RECALL BUT KIA REFUSES TO COVER IT. WE HAVE BEEN WITHOUT THIS VEHICLE SINCE LATE MAY 2017. IT HAS BEEN SITTING AT THE DEALER EVER SINCE. KIA'S REASONING FOR NOT COVERING THE ENGINE REPLACEMENT WAS THAT THE ENGINE DID NOT ORIGINATE FROM THE ASSEMBLY FACTORY OUTLINED IN THE RECALL. HOWEVER, JUST AS KIA ASSUMED THE PREVIOUS HYUNDAI RECALL DIDN'T IMPACT THEM (AS NOTED IN YOUR CURRENTLY OPEN INVESTIGATION), I BELIEVE THEY CONTINUE TO UNDERESTIMATE THE BROADER IMPACT OF THIS MANUFACTURING DEFECT ACROSS ALL OF THEIR ASSEMBLY FACTORIES. THIS LEAVES CUSTOMERS LIKE ME TO FOOT THE BILL AND REPLACE THE DEFECTIVE ENGINE WITH A USED, ALSO LIKELY DEFECTIVE ENGINE, TO THE COST OF ~$7,000. THIS IS UNACCEPTABLE AND UNSAFE. WE COUNT OUR BLESSING THIS DIDN'T HAPPEN WHILE ON THE FREEWAY, AS THE OUTCOME COULD HAVE BEEN DEADLY.
AS I PULLED OUT OF MY DRIVEWAY AND BEGAN ACCELERATING, MY CAR BEGAN MAKING A LOUD KNOCKING NOISE IN THE FRONT END. AFTER PULLING OVER AND VERIFYING THE NOISE WAS COMING FROM THE MOTOR, I TOOK THE CAR TO MY MECHANIC. HE PULLED THE OIL FILTER AND CUT IT OPEN. CONFIRMING THERE WERE METAL SHAVINGS IN THE OIL FILTER. AFTER CALLING OUR LOCAL KIA DEALERSHIP, THEY CONFIRMED THERE WAS A RECALL FOR THE 2012 KIA SPORTAGES, BUT CONTINUED TO TELL ME MY VIN WAS NOT INCLUDED IN SAID RECALL. (I PURCHASE MY CAR USED, AFTER A ONE YEAR LEASE, SO THE WARRANTY WAS VOID FOR ME.) I AM CONFUSED AS TO WHY MY ISSUE WAS "VERIFIED" TO BE THE SAME ISSUE AS THE RECALL, BUT MY ENGINE (2.4 L VS. 2.0 L) WAS NOT INCLUDED?!?!?! SOMETHING IS NOT RIGHT. NOW I AM STUCK WITH MONEY REMAINING ON MY LOAN AND A VERY LARGE PAPERWEIGHT. (APPROXIMATE MILEAGE AT THE TIME OF ISSUE 79,000)
ENGINE SEIZED. MOVES WHILE IN PARK MOVES FORWARD IN REVERSE. DRIVING ENGINE STALLED PULLED OVER CAR DIED. THEN WOULD NOT ENGAGE BUT STILL MOVED AS DESCRIBED. HAD HAPPENED A FEW MONTHS AGO AFTER TRANSMISSION REPLACE. THEN THE IGNITER SWITCH NEEDED REPLACEMENT.
VEHICLE IS EQUIPPED WITH 2.4L MPI ENGINE, 140,000 KILOMETERS, METICULOUSLY MAINTAINED WITH REGULAR OIL CHANGES WITH PREMIUM SYNTHETIC OIL AND FILTERS, SPARK PLUG CHANGE, ETC. ENGINE ALWAYS MADE SOME LIGHT KNOCKING SOUND BUT ASSUMED IT WAS THE INJECTORS, NO LIGHTS OR ERRORS EVER CAME ON AND SERVICE TECHS NEVER SAID ANYTHING AND FORUMS MENTIONED NOISY INJECTORS SO ASSUMED IT WAS NORMAL. A FEW DAYS AGO I WAS ON MY HOME ASCENDING A REGULAR HILL IN THE RESIDENTIAL AREA WHEN AN UNUSUALLY LOUD KNOCKING NOISE BEGAN AND ENGINE BEGAN TO STRUGGLE. IT WAS LATE AT NIGHT, AND 5 MINUTES AWAY FROM HOME SO I WAS HOPING I COULD AT LEAST MAKE IT HOME TO BED AND GET IT TOWED TO THE SHOP IN THE MORNING BUT AS I APPROACHED THE TOP OF THE HILL THE ENGINE COMPLETELY SHUT DOWN CAUSING ABRUPT DECELERATION AND THE VEHICLE BEGAN TO ROLL BACK DOWN IN REVERSE QUITE RAPIDLY AND WAS VERY DIFFICULT TO SLOW IT TO A SAFE STOP SINCE THE BRAKES STIFFEN UP WITHOUT VACUUM FROM THE RUNNING ENGINE ON TOP OF BEING STARTLED FROM THE EVENT AND SLIGHTLY PANICKING FROM THE SURPRISE. LUCKILY ENOUGH IT WAS AT NIGHT AND THERE WAS NO TRAFFIC OR PEDESTRIANS BEHIND OR NEAR ME BUT STILL WAS FRIGHTENING ENOUGH. I WAS ABLE TO BARELY CONTROL THE SPEED OF THE CAR DOWN THE HILL IN REVERSE WITH NO POWER STEERING AND BRAKES STIFFENED UP AND THE EMERGENCY BRAKE WAS NOT STRONG ENOUGH AT THAT INCLINE. I WAS ABLE TO MOVE THE CAR OFF THE MAIN STREET TO A SIDE STREET AND ATTEMPTED TO START THE VEHICLE SEVERAL TIMES HOPING IT WAS EITHER A FU
CAR IS A 2012 KIA SPORTAGE. 82,000 MILES 5 YRS OLD. FIRST INSTANCE. CAR WAS MOVING AROUND 2 MPH THROUGH DRIVE THRU WHEN THE CAR STALLED. ENGINE LIGHT CAME ON AT THAT TIME. WAS ABLE TO RESTART. TOOK TO DEALERSHIP. SAID THE ENGINE WAS DIRTY BUT COULD NOT FIND PROBLEM. 1 WEEK LATER WHILE EXITING FREEWAY AROUND 20MPH. CAR SHUT OFF WHILE STILL IN MOTION BUT COMING TO A STOP. AGAIN ENGINE LIGHT CAME ON. CAR TURNED OVER WAS ABLE TO RESTART. HAPPENED AGAIN WHILE APPROACHING STOP. SHUT DOWN BEFORE COMING TO COMPLETE STOP. HAD CAR TOWED TO DEALERSHIP. FOUND SLUGE BUILD UP AND METAL SHAVINGS IN ENGINE. DEALERSHIP NOW STATING COMPLETE ENGINE FAILURE. HAVE EXTENDED WARRANTY AND WILL NOT COVER ENGINE DUE TO "MAINTENCE" ISSUE. WILL COVER REPLACEMENT PARTS ONLY. MECHANIC STATED ISSUE WILL MOST LIKELY NOT BE RESOLVED WITH PART REPLACEMENT WANTS OIL CHANGE RECORDS.
LEFT WORK AND ONTO HIGHWAY IN RUSH HOUR DOING AROUND 20 MPH. WITHIN A MILE OF WORK, OIL LIGHT CAME ON AND THE ENGINE SEIZED. HAD TO PUSH CAR OFF ROAD IN LARGE CITY CONSTRUCTION ZONE OF ONLY TWO LANES WITH NO SHOULDER LANES AVAILABLE. THE VEHICLE HAD GOTTEN REGULAR AND PROPER OIL CHANGES USING SYNTHETIC OIL. AFTER THE EVENT, CHECKING THE OIL, THERE WAS OIL STILL ON THE DIPSTICK. THIS IS A VEHICLE THAT HAS BEEN INVOLVED IN A RECENT RECALL, AND YET, FOR SOME REASON THE CLAIM IS MY CAR/ENGINE IS NOT INVOLVED. I SEE MANY OTHERS REPORTING THE SAME THING WITH KIA ENGINES FROM THIS TIMEFRAME BEING GIVEN A SIMILAR SONG AND DANCE. THE ORIGINAL RECALL WAS EXPANDED. I WOULD SAY IT SHOULD BE EXPANDED AGAIN. I WAS FORTUNATE WITH IT BEING RUSH HOUR THAT I WAS NOT GOING FULL HIGHWAY SPEED. THE ENGINE HAD 150,000 MILES ON IT, BUT IT WAS DUE TO AVERAGING ALMOST 27,000 A YEAR IN MOSTLY HIGHWAY MILES.
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE INADVERTENTLY ACCELERATED AT A RAPID SPEED. THE VEHICLE WAS TAKEN TO FOX KIA (4141 28TH ST SE, GRAND RAPIDS, MI 49512 (616) 524-4008), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
2012 KIA SPORTAGE (APPROX 55K MILES, VIN NOT COVERED BY THE RECALL - MANUFACTURER WARRANTY EXPIRED IN JANUARY). DRIVING ACROSS COUNTRY FOR THANKSGIVING. WE LEFT TUCSON, AZ LAST THURSDAY NIGHT (11/16). FRIDAY AFTERNOON WE STARTED HEARING A RATTLING SOUND COMING FROM THE ENGINE. AS I ACCELERATED, THE RATTLING BECAME FASTER AND WORSE. ABOUT 1 TO 2 MILES LATER, THE CARS JUST STOPPED RUNNING. WE WERE STRANDED 50 MILES WEST OF ODESSA TX FOR ABOUT 2 HOURS. $400 TOW TRUCK RIDE TO THE KIA DEALERSHIP IN ODESSA. WE GOT THERE ABOUT 30 MINUTES BEFORE THEY CLOSED AND WERE TOLD THE CAR LIKELY WOULD NEED A ENGINE REPLACEMENT, BUT THEY COULDN'T CHECK IT OUT UNTIL MONDAY. WE DECIDED TO RENT A CAR AND FORGE AHEAD TO NORTH CAROLINA LEAVING OUR SPORTAGE IN TEXAS. I CALLED ON MONDAY, AND WAS THE TOLD THE ENGINE WOULD NEED TO BE REPLACED. I ASKED ABOUT THE OIL, AND WAS TOLD THE OIL WAS "FULL AND CLEAN". THEY WERE GOING TO TRY TO FIND A REASONABLY PRICED USED ENGINE FOR US. AFTER LEARNING OF THE ENGINE RECALL, I CALLED KIA ON TUESDAY MORNING (800-333-4KIA) AND WAS TOLD OUR CAR WASN'T AFFECTED BY THE RECALL, BUT IF THE CAR WAS DIAGNOSED AT THE DEALERSHIP A "TECH-LINE" WOULD BE GENERATED AND KIA COULD LOOK AT THE CASE AND POSSIBLY HELP OUT ON A CASE-BY-CASE BASIS. I CALLED THE DEALERSHIP BACK AND THEY TOLD ME THEY DON'T START A "TECH-LINE" IF THE CAR IS NO LONGER COVERED BY WARRANTY, BUT THEY WOULD CHECK WITH HIS REGIONAL MANAGER AND GET BACK TO ME. I HAVEN'T HEARD FROM THEM TODAY. ANYWAY... SORRY FOR
AIR QUALITY. CAR CONSISTENTLY SMELLS LIKE MOLD AND MILDEW IN THE AIR VENTS DESPITE FREQUENT CHANGING OF FILTERS AND TREATMENT FOR MOLD AND MILDEW. CONDENSATION DOESN'T EVAPORATE AND MILDEW FORMS CREATING AN INDOOR AIR QUALITY ISSUE IN THE CAR. HAPPENS FREQUENTLY AND MAKES THE CAR UNDRIVEABLE FOR ANYONE WITH MOLD AND MILDEW ALLERGIES
MY DAUGHTER WAS DRIVING ON THE HIGHWAY AND THE CAR JUST STOPPED, NO WARNING, NOTHING. LUCKILY WAS ABLE TO GET TO SIDE OF ROAD, TOWED AND MECHANIC SAID THE ENGINE IS COMPLETELY BLOWN/SEIZED. WON'T START, STILL AT MECHANICS IN ANOTHER STATE. NO WARNINGS OR PRIOR ISSUES. CONSISTENT W/OIL CHANGES AND UPKEEP
DOOR WILL NOT LOCK COMPLETELY WHEN CAR IS SITTING IN THE SUN AND ITS HOT OUTSIDE. DRIVER WINDOW WILL NOT ROLL DOWN WHEN ITS HOT OUTSIDE, TRUNK HATCH WILL NOT OPEN/UNLOCK WHEN HOT OUT SIDE. ALARM DOESNT WORK WHEN HOT OUTSIDE.
THE ENGINE SEIZED UP WHILE DRIVING ON LOCAL STREET. KIA STATES THAT MY ENGINE (2.4L) WAS NOT PART OF RECALL. WHILE THIS ENGINE WAS UNIQUE TO THE SPORTAGE IN 2012 IT IS THE SAME 2.4L THAT THEY RECALLED IN OTHER VEHICLES. NOT EXPLANATION GIVEN FOR DENIAL. IT TOOK KIA ALMOST 3 MONTHS TO TELL ME THAT IT WAS NOT COVERED WHICH ALSO RAISED SOME CONCERNS.
RATTLING NOISE FROM STEERING COLUMN THAT IS CONTINUOUSLY GETTING WORSE. VIBRATION FROM WHEEL WHILE BRAKING INTERMITTENTLY. THIS MORE OFTEN OCCURS WHILE MAKING TURNS. EVERY TIME THE WHEEL IS TURNED LEFT, THERE IS A CLICKING NOISE BUT NOT WHEN IT'S TURNED TO THE RIGHT. I WAS ORIGINALLY TOLD IT WAS THE VISCOUS COUPLING, THEN I WAS TOLD IT MAY BE THE ENTIRE STEERING COLUMN. WHY DOES A 5 YEAR OLD VEHICLE NEED A NEW STEERING COLUMN. ALSO, THIS HAS BEEN GOING ON SINCE I GOT THE CAR AND HAS JUST CONTINUOUSLY GOTTEN WORSE. I TOOK IT TO ANOTHER MECHANIC SINCE KIA HAS MISDIAGNOSED THE ISSUE SEVERAL TIMES. HE AGREES ITS IN THE STEERING COLUMN BUT THE ENTIRE DASH HAS TO BE PULLED APART TO PINPOINT THE EXACT PIECE WITHIN THE STEERING COLUMN. PLEASE SEE THE ATTACHED EMAIL FROM KIA.
INTAKE MANIFOLD RUNNER CONTROL WENT OUT RIGHT AFTER WARRANTY. I ORIGINALLY HAD THIS ISSUE IN 2014 AT APPROXIMATELY 38K MILES- WHEN IT WOULD HAVE BEEN COVERED UNDER WARRANTY. IN 2014 THE FLAP WAS STUCK OPEN, THEY CLOSED THE FLAP, CLEARED THE CODE AND IT DIDN'T BECOME A PROBLEM AGAIN UNTIL 2017- RIGHT AFTER THE WARRANTY EXPIRED. BOTH TIMES I HAD THIS ISSUE, I WAS DRIVING DOWN RESIDENTIAL STREETS, SO UNDER 25 MPH. BOTH TIMES THE ENGINE SOUNDED SO HORRIBLE, I WAS AFRAID THE ENGINE WAS GOING TO BLOW UP. MY QUESTION IS HOW DID THE VEHICLES COMPUTER NOT DETECT THIS AS AN ISSUE FOR 3 YEARS FOLLOWING THE INITIAL CODE AND HOW MUCH ENGINE DAMAGE DID THIS CAUSE? THE ENGINE TAPPING NOISE HAS CONTINUOUSLY GOTTEN WORSE, EVEN AFTER I HAD THE PART REPLACED. IT'S SO NOISY IN PARK, NOT TO MENTION HOW LOUD THE SOUND IS DURING ACCELERATION. THEY ARE CURRENTLY ONLY RECALLING THE ENGINES ON THE 2012 SPORTAGE TURBO BUT I CAN TELL YOU THERE IS SOMETHING WRONG WITH MY CAR. THIS RECALL IS EITHER NOT BEING THOROUGH WITH THIS RECALL OR ITS INTENTIONAL TO MINIMIZE THE COMPANIES LOSS ON THIS RECALL.
RATTLING NOISE COMING FROM STEERING COLUMN FOR A WHILE AND HAS CONSTANTLY GOTTEN WORSE. TOOK IT TO A KIA OF CHERRYHILL FIRST THEY TOLD THE NOISE WAS COMING FROM SOMETHING IN THE DOOR, THEN THEY GUY AT THE SERVICE DESK TOOK A RIDE WITH ME, I POINTED THE NOISE OUT & HE TOLD ME IT WAS A VISCOUS COUPLING, THE FOLLOWING WEEK I REQUESTED HE EMAIL ME THE QUOTE & HE RESPONDED THAT MY PARTICULAR VEHICLE DOESN'T EVEN HAVE THAT PART & IT'S PROBABLY THE STEERING COLUMN. I DECIDED TO TAKE IT TO ANOTHER MECHANIC & HE CONFIRMS THE RATTLING NOISE IS COMING B FROM THE STEERING COLUMN. THEY LOOKED UP THE RECALLS & THERE WERE OTHER RECALLS FOR THIS ISSUE BUT MY VIN # WAS NOT ON THERE. I BELIEVE KIA WAS NOT THOROUGH WITH THE INITIAL RECALL.
I WAS TRAVELING NORTH ON A CITY STREET, CAME TO A STOP OF A LIGHT AND NOTICED THE KIA WAS SHACKING. I TURNED OFF THE RADIO AND AIR CONDITIONING AND ROLLED DOWN THE WINDOWS. THE ENGINE WAS KNOCKING VERY LOAD SO I PULLED OFF THE CITY STREET INTO A NEARBY PARKING LOT. THE NOISE WAS LOUD SO I STARTED HOME I MADE IT A FEW MILES TO MY SON'S HOUSE AND HAD HIM LOOK AT IT. HE SAID THERE WAS METAL IN THE OIL AND HE GUESSED THE ENGINE HAD GONE. I LEFT IT THERE AND CALLED MCGRATH THURSDAY JULY 20TH TO LET THEM KNOW WHERE IT WAS AND WHAT HAD HAPPENED. THEY TOWED IT TO THEIR SHOP AND LATER DROVE IT TO THE KIA SHOP NORTH OF TOWN. THEY CALLED A FEW DAYS LATER TO LET ME KNOW THAT I NEEDED A NEW ENGINE AND THAT WOULD COST $7,300.00
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A NOISE EMERGING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING TO THE RESIDENCE. ONCE AT THE DESTINATION, THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER (FREEWAY AUTO CENTER IN DULUTH MINNESOTA) WHERE THEY DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE NOISE STARTED THREE MONTHS BEFORE THE ACTUAL FAILURE OCCURRED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 12428804. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
WHILE TRAVELING AT OR BELOW THE SPEED LIMIT ON A HIGHWAY MY VEHICLE SUDDENLY LOST ANY POWER OR "GAS". I PULLED OVER AS SAFELY AS I COULD, WITH PROPER DIRECTIONAL AND FOLLOWED BY HAZARDS. AFTER STOPPING VEHICLE AND PLACING VEHICLE IN PARK ENGINE WAS TURNED OFF. AFTER TRYING TO RESTART WITH NO LUCK MY VEHICLE WAS TOWED TO MY VEHICLE TECHNICIAN, WHOM STATED THAT THE VEHICLES ENGINE SEIZED AND THAT HE FOUND BEARING MATERIAL WITHIN MY ENGINE OIL WHICH WAS JUST CHANGED ONE WEEK PRIOR. MY VEHICLE WAS THEN TOWED TO KIA DEALERSHIP WHERE I WAS TOLD THAT MY VEHICLE DOESN'T FIT UNDER THE WARRANTY BECAUSE I HAVE A DIFFERENT ENGINE. FROM WHAT I READ MY 2012 KIA SPORTAGE WITH A 2.4L ENGINE MADE IN KOREA IS IN FACT UNDER SC147 AS I RESEARCH. AFTER FOLLOWING UP WITH KIA NORTH AMERICA MULTIPLE TIMES AND GETTING DIFFERENT STORIES MULTIPLE CALLS LATER. MY VEHICLE HAS BEEN SITTING AT A KIA DEALERSHIP FOR NOW 3 WEEKS.
I WAS DRIVING ON HIGHWAY AND JUST ABOUT TO TAKE EXIT AND MY ENGINE DIDN'T GAVE ME ANY POWER AND LIGHTS ON A COMPUTER WHEN ON, STIRRING WELL AND BRAKES BECOME HEAVY. I PULLED TO THE SIDE OF THE HIGHWAY AND MY CAR DIDN'T START SINCE THEN. I TOOK CAR TO SERVICE AND THEY SAD IT'S ENGINE SEIZING UP. I COULD MAKE A SERIOUS CAR EXCITED ON A HIGHWAY. I DID ALL OIL CHANGES, I TAKE A GOOD CARE OF THE CAR.
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND A LOUD BANGING NOISE WAS HEARD. IN ADDITION, SMOKE APPEARED FROM THE FRONT AND REAR OF THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 10/24/17*LJ UPDATED 10/26/2017*JS THE VEHICLE WAS REPAIRED. UPDATED 10/26/2017*JS
WHILE DRIVING THE CAR, A KNOCKING SOUND STARTED AND THE SOUND SEEMED TO BE COMING FROM THE ENGINE. AS WE STARTED TO ACCELERATE AND GRADUALLY CLIMB IN ELEVATION (ON OUR WAY TO A CAMPING TRIP IN COLORADO) WE NOTICED A BURNING SMELL. WE PULLED OVER AND CHECKED THE OIL AND IT WAS AT NORMAL LEVELS. TURNED AROUND AND HEADED BACK HOME (NORTH OF DENVER). KNOCKING SOUND GOT WORSE. STOPPED THE CAR FOR ABOUT 45 MINUTES AND GOT SOMETHING TO EAT. STARTED THE CAR AGAIN AND ABOUT A HALF MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON AND THE KNOCKING SOUND WAS LOUDER. MADE IT HOME. TOOK THE CAR INTO A KIA DEALERSHIP (ABOUT 8 MILES FROM HOME) THE NEXT MORNING 7/22/2017. WE LEARNED THAT OUR VIN # WAS NOT PART OF THE CURRENT KIA RECALL (SC147). OUR VEHICLE IS CURRENTLY STILL PARKED IN THE KIA DEALERSHIP LOT AWAITING NEXT STEPS.
I WAS DRIVING IN THE MIDDLE OF A BUSY HIGHWAY WHEN MY CAR ALL THE SUDDEN LOST ALL POWER. I LUCKILY WAS ABLE TO GET TO THE SIDE OF THE ROAD. THE CAR HOWEVER WOULD NOT TURN OVER. ELECTRIC WORKED BUT NOTHING ELSE. I HAD TO HAVE IT TOWED BACK HOME, 2 HOURS AWAY, TO HAVE A DEALERSHIP TAKE A LOOK AT IT. THE BEARING WORE FROM THE ENGINE COMPLETELY LOCKED UP THE ENGINE. CALLED KIA AND TWO KIA DEALERSHIPS DIRECTLY AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME, EVEN THOUGH THEY ARE HAVING THESE ENGINE ISSUES WITH MANY OF THEIR OTHER MAKES WITHIN THE SAME YEAR. REPRESENTATIVE STATED THAT SINCE I WAS OVER MY POWER TRAIN WARRANTY AS A SECOND OWNER, WITH ONLY 112,000 MILES ON THE CAR, AND THE CURRENT RECALL WAS ONLY COVER 2.0 LITER ENGINES AND NOT 2.4 LITER ENGINES. I WAS TOLD THAT I WOULD NEED TO PAY FOR A NEW ENGINE OUT OF POCKET SINCE MY VIN DID NOT MATCH ANY OF THE CURRENT RECALLS, EVEN THOUGH THIS IS HAPPENING TO MULTIPLE KIA MODELS.
I OWN A 2012 KIA SPORTAGE THAT I PURCHASED FROM RIVERHEAD AUTO MALL, THAT EXPERIENCE WAS WONDERFUL. I ORIGINALLY PURCHASED A KIA FOR A FEW REASONS, THE AFFORDABILITY BUT MAINLY THE 5 YEAR/10 YEAR WARRANTY. SINCE I HAVE PURCHASED THIS VEHICLE, I HAVE HAD A FEW ISSUES THAT I HAVE VISITED VARIOUS SERVICE DEPARTMENTS TO RECTIFY WHICH HAVE STILL NOT BEEN RESOLVED. THESE ARE SAFETY RELATED ISSUES, WHICH I SPOKE TO CUSTOMER SERVICE DEPARTMENT REGARDING AND CANNOT BELIEVE THAT KIA WOULD NOT STAND BEHIND THEIR VEHICLES. I CAN GUARANTEE YOU ONE THING, AFTER MY RECENT EXPERIENCES WITH KIA I WILL NEVER PURCHASE ANOTHER KIA OR RELATED VEHICLE AGAIN. FOR YEARS, I HAVE BEEN TRYING TO HAVE TWO ISSUES RESOLVED, AGAIN BOTH SAFETY ISSUES. FIRST, THE SEATBELTS ON THE DRIVER SIDE AND PASSENGER SIDE DO NOT FULLY RETRACT. THEY END UP GETTING STUCK IN THE DOOR, ALSO MORE RECENTLY THERE ARE TIMES WHEN WEARING A SEATBELT AND STEPPING ON THE BRAKES, THE SEATBELT IS NOT RESTRAINING THE PERSON. SECOND, THE DRIVER SIDE DOOR LOCK WILL NOT OPEN WITH EITHER KEY' YOU NEED TO MANUALLY OPEN THE DOOR. WHEN THE CAR IS PUT INTO DRIVE, THE DOOR WILL NOT LOCK. ALL OTHER DOORS WILL LOCK, NOT THE DRIVERS DOOR. I HAVE BROUGHT THE CAR TO MULTIPLE SERVICE LOCATIONS OVER THE PAST FEW YEARS TRYING TO GET THESE ISSUES RESOLVED. ALL WHILE UNDER WARRANTY, AND WAS TOLD TIME AFTER TIME THIS WAS AN INTERMITTENT PROBLEM AND MY COMPLAINTS WERE NOT SHOWING AT THAT TIME. IN MAY I BROUGHT THE CAR IN AGAIN FOR SERVICE AND WAS TOLD THA
TERRIBLE NOISE WHILE DRIVING; PARKED IT FOR TOWING; WHEN STARTED IT QUIT! JUST COMPLAINED TO KIA CUSTOMER SERVICE. THIS VIN IS CURRENTLY OUTSIDE THE ENGINE RECALLS---YOU CAN'T TELL ME THAT THERE ARE NOT MORE ENGINES INVOLVED IN THE CURRENT RECALL!!!!! KIA AND HYUNDAI ARE JUST WAITING US OUT...AND I'M GETTING PISSED OFF!
TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 23 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED DUE TO PREMATURE BEARING WEAR. THE CONTACT STATED THAT METAL SHAVINGS WERE FOUND IN THE OIL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED OR TAKEN TO A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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