THE REAR SEAT BELTS WERE INSTALLED BACKWARDS, AND THEREFORE THEY DID NOT LOCK. *JB
2002 Kia Rio complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE ENGINE STALLED WITHOUT WARNING. *JB
DUE TO AN ELECTRICAL PROBLEM THE DEALER HAD MY VEHICLE FOR APPROXIMATELY 25 DAYS. THE CAR JUST SHUTS DOWN. DEALER PLACED FOUR FUSIBLE LINKS ON LINE THAT LEADS TO FUSE #13. THE DEALER HAD SPLICED INTO WIRING HARNESS, AND THEY A DID SLOPPY JOB. THE DEALER AND MANUFACTURER REFUSED TO CORRECT THIS DEFECT. MY WIFE AND FAMILY ARE NOW FEARFUL OF DRIVING THIS VEHICLE DUE TO UNPREDICTABLE NATURE OF DEFECT AND POTENTIAL FOR SERIOUS PHYSICAL HARM TO US. *JB
WHEN BRAKE PEDAL IS PRESSED THERE WAS A MUSHY FEELING. DEALER REPLACED THE BACK PLATE ASSEMBLY, AND BRAKE SHOES. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
VEHICLE WAS IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. UPON IMPACT, FRONT AIRBAGS DID NOT DEPLOY, ALSO, MOTOR MOUNTS FAILED, RESULTING IN DASHBOARD PUSHING INTO DRIVER AND PASSENGER. BOTH DRIVER AND PASSENGER SUSTAINED INJURIES. *AK
THE PASSENGER SEAT BELT JAMMED SO TIGHT THAT THE PLASTIC AROUND IT SHATTERED AND PIECES HIT THE DRIVER. AFTER THAT OCCURRED THE AIR BAGS DEPLOYED RESULTING IN AN ACCIDENT. THE DEALER IS AWARE OF THE PROBLEM. *AK *NLM
WHILE DRIVING AT THE SPEED OF 35MPH WAS INVOLVED IN A FRONTAL COLLISION, NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. IF YOU HAVE ANY ADDITIONAL INFORMATION FEEL FREE TO ADD.*AK
WHILE TRAVELING ON THE HIGHWAY THERE IS A RATTLING NOISE COME FROM THE REAR OF THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
WHILE DRIVING VEHICLE STOPS ABRUPTLY AND WILL NOT ACCELERATE GOING UP HILLS. DEALER CONTACTED. TS CONSUMER PROVIDED MORE INFORMATION WHICH IS IN SPANISH. *TT
WHILE DRIVING AT LOW SPEEDS, THERE'S A CLICKING NOISE AND VEHICLE WILL STALL, BUT WILL START BACK UP IMMEDIATELY. THE DEALERSHIP CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS *DT
WHILE DRIVING AT 65 MPH HAD AN ACCIDENT HITTING A DEER. AND NEITHER AIR BAG DEPLOYED, NOR SEAT BELTS HOLD THE PASSENGER IN THE SEAT. DEALER AND MANUFACTURER HAS BEEN NOTIFIED.PLEASE PROVIDE FURTHER INFORMATION:: MR
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ENGINE LIGHT, THE RUBBERS ON THE BACK DOORS WERE DAMAGED,CLANK,ALSO THE LAST THINGS WERE THE CARTEPILLAR WERE WEARD OUT AND NEEDED TO BE REPLACED. DEALER WAS CONTACTED AND HAVE FIX ALL THE PROBLEMS. MR
WHILE IN MOTION CONSUMER WAS HIT BY ANOTHER DRIVER ON THE REAR DRIVER'S SIDE. VEHICLE SPUN AROUND THREE TIMES. DURING THIS INCIDENT, SAFETY DEVICES FAILED TO OPERATE AS DESIGNED. DRIVER'S SIDE SEAT BELT DID NOT LOCK; THEREFORE, CONSUMER WAS THROWN FORWARD. SEAT BELT IN THE BACK SEAT WHICH SECURED THE CHILD SEAT DID NOT LOCK, THROWING THE SEAT FORWARD AND OUT OF ITS ORIGINAL POSITION. *JG ...*AK
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. MR
CAR STALLED NUMEROUS TIMES AT ANY SPEED. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES. AND THE PROBLEM HAS REOCCURED. PLEASE PROVIDE FURTHER INFORMATION. TS
BACK WINDOW ON DRIVER SIDE OF VEHICLE IS LEAKING, INTERIOR SMELLS LIKE MILDEW. VEHICLE WAS REPAIRED BY DEALER, ON OCTOBER 18TH CONSUMER NOTICED IT LEAKING AGAIN. TS
THE CONSUMER STATES THAT THE BRAKES WENT OUT AND THE CAR WOULDN'T STOP. THE CLOSED VALVE CAUSED A THUMPING IN THE VEHICLE AND AIR HAD COME IN CAUSING A LOUD WHISTLING NOISE AND THE VEHICLE BECOMES HARD TO STEER. *SCC
MR
2002 KIA RIO. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768044
THE VEHICLE WAS STATIONARY WHEN IT WAS REAR ENDED AT A SPEED OF 30-35 MPH AND NEITHER AIR BAGS DEPLOYED. DEALER NOTIFIED. *MR THE CONSUMER STATED THAT BEFORE THE VEHICLE WAS REPAIRED FROM THE FIRST COLLISION, TNE 2ND CRASH OCCURED WHEN THE LEFT TIRE BLEW OUT (NO TIRE INFO WAS GIVEN). *SCC
THE CONSUMER STATES THAT THE LEFT FRONT TIRE HAD A BLOW OUT AT 70 MPH. AFTERMARKET EQUIPMENT WAS INSTALLED AT 7,000 MILES, TIRE SIZE 165/70R14 AND THE DOT# UNAVAILABLE. *MR THE CONSUMER STATES THAT THE TIRES WERE OEM SWITCHED BY THE DEALER AT 4132 MILES. THE FIRST SET DEVELOPED LARGE BLISTERS ON THE INSIDE TIRE WALLS. THE CONSUMER WAS DRIVING ON A BRIDGE WHEN HE LOST CONTROL OF THE VEHICLE, AS A RESULT THE VEHICLE SWERVED TO THE LEFT, HIT THE GUARDRAIL WHICH CAUSED THE VEHICLE TO PING ACROSS THE HIGHWAY AND HIT AN EMBANKMENT, THEN THE VEHICLE ROLLED END OVER END SPINNING THE FRONT END THEN ROLLING DOWN THE EMBANKMENT 3 AND HALF TIMES LANDING ON THE PASSENGER SIDE. THE LEFT FRONT TIRE HAD BLOWN AND THE AIR BAGS DID NOT DEPLOY. *SCC
THE CAR HAS BEEN TOWED ON 9/2 AND 9/6 DUE TO THE CAR SHUTTING DOWN THEY SAID FIRST IT WAS THE ALTERNATOR AND FUEL PUMP NOW THEY SAY IT IS THE BATTERY CABLE TODAY IS THE 15TH OF SEPT. AND I STILL DO NOT HAVE THE NEW CAR I BOUGHT PLEASE HELP BEFORE IT SHUTS DOWN IN HIGHWAY TRAFFIC AND I GET KILLED. NLM
I WAS WONDERING IF OTHER KIA OWNER'S HAVE HAD SIMILAR PROBLEMS? I HAD THE FRONT BRAKES REPLACED DUE TO A CLIP THAT FELL OFF AND GOT BETWEEN THE BRAKE PAD AND DRUM, AND THE REAR BRAKES REPLACED DUE TO BRAKE DUST AND GLAZING OF DRUMS. NOW LESS THAN TWO WEEKS LATER, I'M STARTING TO HAVE THE SAME GRINDING NOISE IN THE REAR BRAKES AGAIN AND I HAVE AN APPT. WITH MY KIA DEALER ON WED. 9/11/02 TO HAVE THE REAR BRAKES EXAMINED AGAIN. THE GRINDING NOISE GETS LOUDER AS TIME GOES BY, AND OCCASIONALLY THE BRAKES GRAB.
CONSUMER STATED WHEN SHE ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE WOULD NOT STOP, AND LOST CONTROL OF THE VEHICLE, WHICH RESULTED IN A SCRATH ON THE VEHICLE.*JB
CONSUMER STATES THAT THE VEHICLE STALLS AND THE PROBLEM HAS NOT BEEN FIXED. *SLC
WHILE DRIVING AT 55 TO 60 MPH THERE'S A HESITATION; THEN, ENGINE SHUTS DOWN IF THIS HAPPENS ON THE FREEWAY SOMEONE COULD BE KILLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN DRIVING 65 MPH VEHICLE SWERVES FROM LEFT TO RIGHT. VEHICLE IS HARD TO CONTROL. TOOK TO DEALER AND DEALER INDICATED VEHICLE NEEDED NEW BUSHINGS, FRONT END ALIGNMENT AND TIRES. *AK CONSUMER STATED THAT THE DEALER HAS NOT AGREED THAT ANY THING IS WRONG WITH THE VEHICLE. BUT 9 ALIGNMENTS, 4 NEW TIRES AND BALL BEARINGS WERE REPLACED AT LESS THAN 2000 MILES. *YH
IN MODELS WITH 2ND ROW BUCKET SEATS, A STANDARD CHILD SEAT (FOR 20-40 POUNDS) CAN NOT BE SAFELY SECURED. THE PLASTIC STOP BUTTON ON THE BELT THAT KEEPS THE BUCKLE FROM FALLING TO THE FLOOR WHEN NOT IN USE, ALSO PREVENTS YOUR FROM DRAWING THE SEAT BELT TIGHT ENOUGH TO TIGHTEN THE CAR SEAT DOWN PROPERLY. WHEN THE BELT IS DRAWN AS TIGHT AS IT CAN BE, YOU CAN STILL EASILY MOVE THE CAR SEAT AROUND. THE SEAT AND BELT WILL ALLOW YOU TO TIGHTEN THE LARGER BOOSTER SEATS IN PLACE, BUT THEY ARE NOT FOR CHILDREN IN THE 20-40 POUND RANGE. I TRIED THIS WITH ALL 3 SEATS THAT I OWN, AND I WENT TO A RETAILER AND MEASURED A NUMBER OF OTHER SEATS. IT SEEMS THAT MOST OF THEM MEASURE APPROXIMATELY 7.5 INCHES FROM THE BASE TO THE BELT HOLE, BUT YOU NEED AT LEAST 9.5 INCHES (APPROXIMATELY) IN HEIGHT TO RAISE THE CAR SEAT HIGH ENOUGH FOR THE SEAT BELT TO SECURELY TIGHTEN IT IN.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Kia Rio → · Every Rio year → · How the figures are calculated →