I WAS DRIVING DOWN THE HIGHWAY WHEN MY ENGINE SEIZED AND MY CAR SHUT OFF. MY CAR IS COMPLETELY USELESS AND WILL NOT EVEN START.
2013 Kia Optima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
2 DAYS AFTER MY WARRANTY EXPIRED A LIGHT APPEARED ON MY DASH AND MY HORN STOPPED WORKING, KIA SAID IT WAS AN AIRBAG LIGHT. I WAS QUOTED OVER $600 TO REPLACE A CLOCK SPRING. I TOOK IT TO A MECHANIC WHO PUT IN A CLOCK SPRING, IT FIXED THE HORN BUT IT WOULD COST MORE TO REPLKACE A SENSOR OR AIRBAG WHICH EVER WOULD BE NEEDED ONCE THEY DUG INTO IT. I COULDN'T AFFORD THE EXTRA COST SO IT STILL APPEARS ON MY DASH.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE REFILLED TO AVOID AN ENGINE FAILURE. THE FAILURE RECURRED ON A WEEKLY BASIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. *DT
ON JAN 2ND, MY ECM MODULE WENT OUT ON MY CAR. THIS PART KIA TELLS ME IS RECALLED FOR 15-18 DAYS- TODAY IS JAN 15TH- THERE IS NO PART- THEY TELL ME THIS IS THE PART ENGINE COMPUTER MODULE THAT RUNS THE CAR. ALL LIGHTS CAME ON IN MY CAR, AND I COULD NOT ACCELERATE MORE THAN 10 MPH WITH THE CAR. TOOK IT IMMEDIATELY TO A REPAIR SHOP. IT'S ON BACK ORDER BECAUSE SO MANY OPTIMAS IN MY YEAR ARE FAILING THIS PART. IN THE INTERIM, I AM WITHOUT A CAR- MY CAR IS STUCK IN SATELLITE BEACH AT BONIFACE KIA IN MELBOURNE, FL I LIVE 140 SOUTH IN WEST PALM BEACH AND I HAVE NO ASSISTANCE FROM KIA. THEY HAVE NO REAL ANSWER ON GETTING THIS PART OR ETA ON WHEN I CAN EXPECT MY CAR BACK. I DO NOT HAVE ANY DOCUMENTATION YET- THE SERVICING WAS ALL SCHEDULED THROUGH DEVON'S AUTOMOTIVE IN SATELLITE BEACH AT 321-773-6412. THEY JUST INFORMED ME TODAY THAT ON JAN 14TH BONIFACE KIA CALLED THEM FOR MY CAR AS THEY FOUND A PART LOCALLY BUT THE PART WAS DEFECTIVE.
CAR HAS NOT WANTED TO START 5 TIMES. FIRST STARTED IN NOVEMBER 2018. WHILE DRIVING ON THE HIGHWAY, IS HAS COMPLETELY SHUT DOWN TWICE IN THE MIDDLE OF TRAFFIC AND WOULD NOT START. ONCE MID DECEMBER & EARLY JANUARY. BATTERY DISCHARGE WARNING CAME ON SO I GOT A NEW BATTERY BUT STILL CONTINUED TO HAVE THE SAME PROBLEM. AT RANDOM TIMES IT ACTS AS IF IT DOES NOT WANT TO ACCELERATE AND STALLS
BACK UP CAMERA NOW A SMOKEY HUE AROUND THE PICTURE AND IT'S NOT VERY CLEAR.
MY VEHICLE WAS INVOLVED IN A FENDER BENDER. I WAS STATIONARY IN TRAFFIC ON A CITY STREET WHEN MY VEHICLE WAS STRUCK FROM BEHIND.A FEW DAYS AFTER, I NOTICED THE AIRBAG LIGHT CONTINUED TO STAY ON AND REAR SEAT BELT DOESN'T WORK. PRIOR TO THE FENDER BENDER I HAD NO PROBLEMS WITH AIR BAG OR SEAT BELT. A MINOR INCIDENT CAUSED MY AIRBAG TO MALFUNCTION AND I'M TRYING TO UNDERSTAND WHY. I'VE ONLY HAD THIS VEHICLE FOR 2 YEARS AND NOW ITS NOT SAFE TO DRIVE.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS STOPPED, A KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED AND THE KNOCKING SOUND BECAME LOUDER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED DUTCH MILLER KIA OF CHARLOTTE (704-247-7124, LOCATED AT 7725 SOUTH BLVD, CHARLOTTE, NC 28273) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THERE WERE METAL SHAVINGS IN THE OIL AND CYLINDER NUMBER TWO WAS MISFIRING. THE VEHICLE WAS TOWED TO HIS HOME. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON AND THEN THE CAR STARTED TO OVERHEAT AND THEN JUST CUT OFF. I TRIED TO START THE VEHICLE BUT WOULD NOT START. HAD IT TOWED TO KIA WICH TOLD ME IT WAS THE PULLEYS FROZE UP AND SHREDDED THE BELT. NOW KIA JUST REPLACED MY ENGINE FROM THE RECALL. NOW I ALWAYS HAVE THE OIL CHANGED EVERY 3,000 MILES AND I TAKE IT TO THE SAME PLACE EVERYTIME NOW WHEN THEY CHANGED THE ENGINE THEY SAID I WOULD NEED A NEW ALTERNATOR BUT THAT WAS IT. NOT TO MENTION I JUST HAD IT AT KIA FOR A OIL CHANGE AND A FREE INSPECTION. WHICH THE INSPECTION STATED NOTHING ABOUT THE BELTS OR PULLEYS WHICH ARE SUPPOSED TO BE INSPECTED. SO THAT IS TWICE THEY MISSED A WORN OUT IDLER PULLEY. NOW THE MECHANIC I HAD LOOKING AT IT TOLD ME IT WAS SO WORN THAT IT BROKE OFF AND THAT THERE IS NO WAY THEY MISSED IT.
I WAS DRIVING TO WORK AND THE CAR JUST STOP IN THE MIDDLE OF TRAFFIC.THE AAA DRIVER SAID THE STARTER BUT THE FIRESTONE SAID THE MOTOR SEIZED UP.THIS HAPPENED 3 DAYS BEFORE CHRISTMAS THIS IS VERY HORRIBLE ME AND MY CHILDREN HAVE NO TRANSPORTATION AT ALL OR MONEY FOR A PROBLEM KIA OVER LOOK .
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WASHER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
STEERING WHEEL WOBBLING AND CAUSING SLACK FOR NO REASON. BEARING OR BOLT HAS GONE OUT. DOLLAR PART WILL COST 350 TO FIX HAS TO BE DONE BY DEALERSHIP UNSAFE AND RIDICULOUS.
I HAVE BEEN HAVING REPEATED ISSUES FOLLOWING THE KIA THETA II ENGINE RECALL REPLACEMENT (SC147) SINCE JUNE 2018. MY CAR IS PRACTICALLY NEW WITH 53K +/- MILES, PURCHASED NEW, AND HAD ALL THE RECOMMENDED AND REQUIRED MAINTENANCE PERFORMED. I TOOK MY CAR TO RICK CASE KIA (DEALER CODE:GA083) TO HAVE MY ENGINE REPLACED MIDSUMMER 2018. SINCE THEN I HAVE BEEN EXPERIENCING PERSISTENT CHECK ENGINE LIGHT (CEL) ISSUES FOR THE SAME ENGINE DIAGNOSTIC CODE(P2191). EACH TIME I TAKE MY CAR TO THE DEALER FOR RESOLUTION, TECHNICIANS GIVE ME DIFFERENT REASONS FOR WHAT THEY "THINK" COULD BE THE ROOT ISSUE. THUS FAR, I HAVE BEEN TOLD THE ISSUE WAS DUE TO BAD GAS, AN O2 SENSOR GONE BAD, A LEAK, HISTORY CODE FROM ANOTHER DEALER NOT CLEARING THE RECALL, AND NOW A FUEL KIT WILL BE REPLACED. IT IS MY ASSUMPTION THAT IF KIA TECHNICIANS TRULY KNEW WHAT THE ISSUE WAS I WOULD NOT HAVE SO MANY REPEATED TRIPS FOR THE SAME ISSUE. TO THIS DATE(DECEMBER 14TH 2018) THEY STILL HAVE NOT PROVIDED A CLEAR RESOLUTION. IN LIGHT OF RECENT EVENTS SURROUNDING KIA VEHICLES, SPECIFICALLY OPTIMA, CATCHING ON FIRE AND ENGINES RANDOMLY BLOWING UP THIS IS SOMETHING THAT NEEDS AN IMMEDIATE RESOLUTION.IT IMPACTS MY SAFETY AS THE VEHICLE OWNER AND THOSE DRIVING AROUND ME. I HAVE EXPRESSED HOW UNCOMFORTABLE I AM DRIVING THIS CAR IN THE CURRENT STATE (WITH THE ENGINE LIGHT ON) AND MY CONCERNS ARE BEING DISMISSED. I AM TOLD THAT IT IS NOT A DRIVABILITY ISSUE AND I CAN DRIVE IT AWAY WITH THE LIGHT ON. IT SHOULD BE NO SURPRISE WHY TH
THE HEAD LAMPS POINT AT THE GROUND AND MAY LIGHT 10 FEET IN FRONT OF THE CAR. KIA SAID THERE IS NOTHING WRONG, BUT THE LIGHTS WORKED WELL WHEN WE BROUGHT THE CAR, AND WHEN THIS HAPPEN IT WAS ONE LAMP AT A TIME, DRIVERS SIDE FIRST AND THEN PASSENGERS SIDE ABOUT A MONTH LATER. I REPLACED THE BULBS WITH NO HELP, AND THERE IS NO ADJUSTMENTS FOR THE LOW BEAMS AND THOSE ARE THE LAMPS WITH THE ISSUE.
IT STARTED AS A METAL TO METAL CLICKING SOUND. I WAS ABLE TO DRIVE HOME SAFELY. THE FOLLOWING MORNING WHEN I TRIED TO START IT THE CAR RATTLED AND SHUT OFF ON IT'S OWN.
ENGINE STARTED MAKING NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE. ENGINE EXPLODED, CAR WAS IN GULFED IN SMOKE AND FLAMES. I PULLED THE CAR TO THE THE SIDE OF THE ROAD AND GOT OUT AS FAST AS I COULD. TOTAL BURN DOWN AND TOTAL LOSS OF MY CAR IN LESS THAN 10 MINUTES. I HAVE VIDEO AND PICTURES
DRIVING DOWN THE FREEWAY WHEN MY ENGINE JUST LOCKED UP. HAD MY CAR PICKED UP BY A TOW TRUCK AND FOUND THERE WAS NO OIL IN THE CAR, AND THE BOTTOM OF MY CAR WAS COATED IN OIL. HAD NO INDICATIONS THERE WAS ANY TROUBLE BEFORE THE ENGINE SEIZED. IMAGE ATTACHED SHOWS UNDERCARRIAGE COVERED IN OIL.
I THOUGHT MY KEY FOB STOPPED WORKING I TOOK IT TO THE DEALERSHIP HAD IT TESTED AND THEY SAID IT WAS FINE. THEY SAID IT HAD TO BE THE WIRING IN MY CAR FOR MY ALARM SYSTEM. ABOUT 4 MONTHS AGO I WAS GOING TO GET INTO MY CAR. I PUT MY KEY IN THE DOT UNLOCKED IT PULLED MY DOOR OPEN AND MY CAR ALARM STARTED GOING OFF. I TRIED EVERYTHING POSSIBLE TO GET IT TO TURN OFF. FINALLY AFTER ABOUT 3 MINUTES IT JUST STOPPED. NEVER HAPPEN AGAIN UNTIL A WEEK AGO. SAME SCENARIO. THEN 2 DAYS AGO SAME SCENARIO. I'M READ ONLINE IT'S A COMMON ISSUE PEOPLE HAVE AND I'M WONDERING IF IT'S RELATED TO THE CAR FIRE THING AND WIRES SHORTING OUT.
FIRST OFF THIS IS MY DAUGHTER'S VEHICLE THAT I PURCHASED THINKING IT WAS A SAFE VEHICLE FOR HER. WHEN HERE AIR BAG LIGHT CAME ON AND WE FOUND OUT ABOUT THE AIR BAG RECALL SHE KEPT GETTING THE RUN AROUND AT THE DEALERSHIP IN ALABAMA. I WENT AND GOT HER VEHICLE TO BRING IT HOME TO GA TO HAVE IT SERVICED. WELL THEY SERVICED THE VEHICLE AND WHEN I GOT MY CAR AND NOTICED THE LIGHT WAS ON I WAS TOLD OH THAT HAS NOTHING TO DO WITH THE RECALL BECAUSE THE RECALL ISSUE WOULD NOT HAVE MADE THE LIGHT COME ON. I WAS TOLD I NEEDED TO PAY A DIAGNOSTIC FEE TO FIND OUT THE ISSUE. I ASKED WHY SINCE THEY ALREADY HAD THE CAR IN THE BACK AND ITS AN AIRBAG ISSUE AND THEY SAID OH WE WOULD HAVE TO PULL THE CAR APART. AFTER TAKING THE CAR TO ANOTHER DEALERSHIP AND FINDING OUT IT IS THE CLOCK SPRING I CALLED KIA I SPOKE WITH SOMEONE OVER THE PHONE AND WAS TOLD TO BRING IT BACK IN AT 2PM BECAUSE THAT SHOULD BE COVERED AND THEY WOULD TAKE CARE OF IT AND ONCE THEY DO THAT THE CAR WOULD BE GOOD TO GO. ONCE I GOT THERE I WAS TOLD SORRY THAT THEY MISSPOKE AND DIDNT HAVE ALL MY INFORMATION THAT THEY ONLY HAD MY VIN NUMBER. WELL HOW THE HELL YOU GOT MY VIN NUMBER WITHOUT GETTING ALL MY INFORMATION. THIS IS SO NOT RIGHT AS YOU KNOW THAT THE CLOCK SPRING HAS BEEN RECALLED ON OTHER KIAS. I WAS CHARGED ALMOST $400.00 FROM KIA TO FIX SOMETHING THAT SHOULD HAVE BEEN COVERED AFTER GOING BACK AND FORTH WITH THEM.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT, THE OIL PRESSURE INDICATOR ILLUMINATED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE STALLED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER KIA OF HUNTINGTON (1720 EAST JERICHO TNPK, HUNTINGTON, NY 11743) WHO DIAGNOSED THAT THE TURBO WASTE GATE VALVE SOLENOID FAILED AND NEEDED REPLACEMENT. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12523258 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
CAR BURNING THROUGH OIL EVERY 20 DAYS TO THE POINT THE OIL IS COMPLETELY EMPTY. STARTED A OIL CONSUMPTION TEST ON OCTOBER 1, 2018. OIL LIGHT CAME ON BY OCTOBER 20, WPQ8. I CONTACTED DEALERSHIP ABOUT OIL LIGHT HOWEVER THEY STATED I MUST WAIT 30 DAYS AND DO NOT TOP OFF CAR WITH OIL. I DECREASED DRIVING THE NEXT 10 DAYS TO PREVENT DAMAGE. I WENT BACK AFTER OVER 1,000 MILES AND 30 DAYS ON OCTOBER 30, 2018 TO KIA DEALERSHIP IN CHAMBLEE, GA. WAS ONLY GIVEN A OIL CHANGE AND ADDITIVE. CAR DEALERSHIPS STATED THAT THIS IS HOW MY CAR IS AND I WILL NEED TO FREQUENTLY DO OIL CHANGES.
WHILE ON THE FREEWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE STARTED SMOKING OUT THE REAR END AND LOST ALL POWER. WHEN I PULLED ONTO THE SHOULDER AND STOPPED, FLAMES CAME FROM UNDER THE HOOD TOWARDS THE WINDSHIELD. MY VEHICLE CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. ONCE EXTINGUISHED THE FIRE CAPTAIN SAID IN HIS EXPERIENCE THIS APPEARED TO HAVE BEEN AN ELECTRICAL ISSUE. KIA ALSO HAS CLAIMS ABOUT SPONTANEOUS FIRES IN SEVERAL MODELS INCLUDING MINE DUE TO METAL SHAVINGS FROM THE FACTORY IN THE OIL CAUSING A FIRE.
ON SEPTEMBER 16, 2018 AT APPROXIMATELY 930AM, WHILE ON DUTY AT WORK(CORRECTION OFFICER) MY KIA OPTIMA GDI 2013 WENT UP IN FLAMES IN THE PARKING LOT OF MY JOB.. I WAS NOT PRESENT AND THE VEHICLE. I HAD ALREADY BEEN ON DUTY 530AM THAT MORNING. ONCE I MADE IT TO THE SCENE MY CAR WAS COMPLETELY ALMOST BURNT TO THE GROUND. THE FIRE DEPARTMENT LABELED IT AS A ELECTRICAL FIRE, WHICH CAUSED THE CAR THE BURN FROM THE INSIDE OUT, STARTING FROM THE ENGINE. I HAD SEVERAL PERSONAL ITEMS OF MINE BURNT IN THE FIRE AND ALSO WORK EQUIPMENT THAT WAS LOST IN THE FIRE. SINCE THE INCIDENT I'VE SUFFERED MENTAL, EMOTIONAL AND PHYSICAL DISTRESS. I'M A SINGLE MOTHER AND I DEPENDED ON MY CAR TO GET ME WHERE I NEEDED TO GO. THINGS HAVE BEEN VERY FRUSTRATING AND HARD. I'M SEEKING HELP FROM KIA MOTORS. *TR
WHILE DIVING MY 2013 KIA OPTIMA SX. ALL THE LIGHTS IN THE DASH STATED FLASHING WHILE DRIVING I PULLED OVER ON THE HIGHWAY MY DAUGHTER AND I SEEN SMOKE COME FROM THE HOOD OF THE CAR AND I THEN SEEN A REFLECTION ON THE GROUND IT WAS 9PM AT NIGHT. THAT'S WHEN MY DAUGHTER AND I WALKED AS FAR AS WE COULD ON THE HWY AND CALLED THE POLICE. I HAVE CALLED KIA NATIONAL FILED A COMPLAINT I HEARD FROM SOMEONE ONCE AND HAVENT HEARD FROM ANYONE ELSE SINCE. THE ACCIDENT HAPPENED ON SEPTEMBER 29, 2018.
TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO SLOW DOWN, SMOKE APPEARED UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HEARD A POPPING SOUND AND THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MATTER WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
TOOK VEHICLE IN FOR SERVICE A MONTH AGO FOR AIRBAG RECALL AS WAS TOLD WOULD NOT INFLATE IN CRASH. CALLED KIA CORP. TO ASK STATUS AS I HAVE HEARD NOTHING MORE AFTER CALLING EACH WEEK AND WAS TOLD MY CAR WAS READY AS OF THAT MOMENT. PICKED UP CAR AND TRANSMISSION (LIGHT CAME ON AND DIED) IN MIDDLE OF 4 LANE HWY 5O'CLOCK TRAFFIC AS I WAS IN MOTION APPROACHING TRAFFIC LIGHT AT WITHIN A MILE OF LEAVING REGAL KIA AND WAS THEN TOLD THAT THE AIRBAG WAS STILL NOT WORKING AS THE EXTRA FIX WAS OUTSIDE OF THE RECALL AND I WOULD BE RESPONSIBLE FOR. I COULD HAVE BEEN IN A MAJOR ACCIDENT DURING STALL AS I WENT IN FOR A AIRBAG RECALL AND LEFT WITH A DEAD TRANSMISSION AND AIRBAG WAS NOT FIXED, PUTTING MY LIFE IN DANGER WITHIN MINUTES OF LEAVING THE SAME DEALERSHIP THAT EARLIER MONTHS CLEARED MY CAR AS PERFECT EXCEPT FOR TUNE-UP BECAUSE OF ANOTHER PREVIOUS RECALL. I WAS NOT PLACED IN REQUESTED LOANER TO MATCH MY VEHICLE SIZE AS NEEDED DUE TO MY FAMILY SIZE FOR 4 WEEKS. THIS IS NOT ACCEPTABLE BY ANY MEANS AS A CUSTOMER.
WAS DRIVING THE CAR, SMELLED A ELECTRICAL SMELL, AND THE CAR BURST INTO FLAMES WHILE DRIVING DOWN THE ROAD, 17 MINUETS AFTER IT BEING SERVICED AT THE DEALERSDHIP
THIS VEHICLE HAS AN ELECTRICAL BURNING ODOR QUITE OFTEN, AFTER HAVING DRIVEN SHORT OR LONG DISTANCES. PLEASE REQUIRE KIA TO SOURCE THE ISSUE AND REPAIR, AT THEIR COST, THE ISSUE BEFORE THIS VEHICLE STARTS A FIRE!!!
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING INDICATOR ILLUMINATED. CRAIN KIA (5830 WARDEN ROAD, SHERWOOD, ARKANSAS 72120, (501) 542-6042) WAS MADE AWARE OF THE FAILURE AND DISABLED THE AIR BAG LIGHT; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS) ON JULY 27, 2018. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
MY 2013 KIA OPTIMA DISPLAYED SEVERAL ELECTRICAL ISSUES WITH RADIO PANEL, WARNING LIGHTS ON DASH, SEAT BELT WARNING ON WHILE BUCKLED AND DRIVING, AND DOORS WOULD LOCK ON THEIR OWN WEEKS PRIOR TO THE CAR GIVING OUT ON ME AFTER A QUARTER OF A MILE DRIVE. IT WOULD NOT START AT ALL. MECHANIC THOUGHT IT WAS A STARTER ISSUE BUT TURNED OUT THAT THE ENGINE LOCKED. I PURCHASED THE CAR IN 2015 AND HAD SOME FUEL SYSTEM ISSUE A YEAR AFTER PURCHASE , COSTING OVER $900 TO REPAIR. NOW THIS...THERE WAS NO SMOKE OR OTHER WARNINGS RIGHT BEFORE IT STOPPED. I HAD NOTICED THE SMELL OF WIRES OR SOME TYPE OF ELECTRICAL COMPONENTS BURNING AFTER DRIVING THE CAR A FEW TIMES OVER THE LAST FEW YEARS BUT WASN'T SURE OF WHERE IT MAY HAVE BEEN COMING FROM. WOULD BE GREAT IF I DIDN'T HAVE TO SPEND A LUMP SUM TO REPAIR MOTOR WHILE STILL PAYING OFF THE CAR!
THERE IS AN OPEN ENGINE RECALL CURRENTLY, I SCHEDULED AN APPOINTMENT FOR THE RECALL FOR 10/9. ON FRIDAY OF 10/5 I WAS DRIVING DOWN I-95 SOUTH AND MY CAR STARTED TO SHAKE AND THE ENGINE AND OIL LIGHT CAME ON, I PLACED THE CAR IN NEUTRAL IN THE LANE AND I WAS ABLE TO PLACE THE CAR IN NEUTRAL AND ROLE TO THE SHOULDER DUE TO ENGINE FAILURE. I HAD IT TOWED TO THE DEALERSHIP TUESDAY 10/9 TO THE LAUREL KIA LOCATED AT 14921 BALTIMORE AVENUE LAUREL, MD. JEREMY WAS THE SERVICE LEADER THAT I SPOKE WITH AND HE SUPPOSEDLY SERVICED MY CAR. AFTER GETTING MY CAR SERVICED ON 10/9 I HAD TO IMMEDIATELY RETURN THE DEALERSHIP AGAIN BECAUSE I HAD ENGINE FAILURE AGAIN AND MY CAR STALLED WHILE DRIVING HOME. I WENT BACK AND JEREMY SAID THAT NOTHING WAS WRONG TO LET THE CAR RUN THEN DRIVE HOME. I MADE IT HOME THAT DAY BUT ON WEDNESDAY 10/10 MY CARE BROKE DOWN DUE TO ENGINE FAILURE AGAIN WHILE DRIVING ON THE HIGHWAY, THE CAR BEGAN TO SHAKE THE ENGINE STALLED AND THE ENGINE BEGAN KNOCKING EXTREMELY LOUD. I ALMOST GOT INTO A ACCIDENT BECAUSE OF THIS. THE CAR WAS TOWED ON 10/11 BACK TO THE DEALERSHIP SO THAT THE ENGINE CAN GET CHECKED. I HAVE GONE TO THE LAUREL KIA DEALERSHIP THREE TIMES TO HAVE THIS RECALL REPAIRED AND I AM STILL UNABLE TO DRIVE MY CAR EFFECTIVELY AND SAFELY ON THE ROAD DUE TO THE MANUFACTURERS ERROR. AND THE DEALERSHIP OF SERVICE IS UNWILLING TO CORRECT THIS RECALL ERROR.
I WAS DRIVING ON THE FREEWAY FOR ABOUT 20 MINUTES WHEN THE CAR SHUT OFF AND DIDN'T NOT START TOOK IT TO A MECHANIC AND SAID THE ENGINE LOCK.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING ABILITY BECAME DIFFICULT AND THE VEHICLE VEERED LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
MY 2013 KIA OPTIMA CAUGHT ON FIRE JUST SHORT OF DRIVING IT FOR ABOUT 15-20 MIN ON 9/23/18. WE GOT NO WARNING ON THE DASHBOARD WE HEARD A LIGHT POP NOISE, THE VEHICLE TURNED OFF WHEN WE GOT OFF THERE WAS FIRE COMING OUT FROM THE HOOD THAT FASTLY SPREAD THROUGHT OUT UP TO THE WHOLE FRONT OF THE CAR DESTROYING THE WHOLE ENGINE. THE CAR NEVER HAD ANY MECHANICAL ISSUES. WE HAD JUST DRIVEN FROM AZ TO CA THE NIGHT BEFORE WITH NO PROBLEMS. I STILL HAVE NO EXPLANATION WHY MY 5 YEAR OLD CAR WITH JUST A LITTLE OVER 86K MILES CAUGHT ON FIRE.
CAR SPONTANEOUSLY CAUGHT ON FIRE RESULTING IN TOTAL LOSS. NO INJURY BUT DRIVER HAD TO JUMP OUT OF MOVING VEHICLE.
MY HEADLIGHT BULBS BLEW FINALLY AFTER 5 YEARS BUT THE COVER TO CHANGE THEM IS STUCK! IT'S LIKE THEY ARE SUPER GLUED OR WELDED SHUT! I TRIED TO OPEN THE COVER AND TAKE IT OFF AND SO DID MY HUSBAND. WE WENT TO AUTOZONE AND A ACTUALLY KIA DEALERSHIP AND THEY CAN'T EVEN REMOVE IT! LIGHT ARE SUPER IMPORTANT AND ARE A HUGE SAFETY ISSUE IF YOU CAN'T ACCESS YOUR HEADLIGHT BULBS WITHOUT THEM HAVING TO REMOVE YOUR FRONT END. KIA IS CHARGING ME 108.00 A HOUR SAYING THEY ARE GOING TO HAVE TO REMOVE THE FRONT PART OF MY OF MY CAR TO TRY TO REMOVE THE LIGHT COVER. PLEASE REVIEW THIS ISSUE!
MY CAR (KIA OPTIMA 2013) WAS PART OF THE RECALL IN 2017 AND IN DECEMBER 2017 MY CAR CAME TO A COMPLETE STOP ON A VERY BUSY FREEWAY IN CALIFORNIA. I HAD MY CAR TOW TO THE DEALERSHIP. THEY REPLACED MY ENGINE BECAUSE IT WAS PART OF THE RECALL. 9 MOS LATER SEPTEMBER 16TH 2018 MY FIANCEE WAS DRIVING DOWN A HILL ON A CALIFORNIA FREEWAY AND HE HAD NO BRAKES AND OTHER DRIVERS WERE HONKING AND YELLING YOUR CAR IS ON FIRE. HE USED THE EMERGENCY BRAKES TO TRY AND SLOW DOWN TO EXIT THE FREEWAY HE WAS PICKING UP SPEED BECAUSE HE WAS GOING DOWN HILL THE CAR WAS WAS STARTING TO FILL UP WITH SMOKE. HE WAS HOPING THE WINDOWS WOULD GO DOWN AND THEY DID HE START EXITING FREEWAY PUSHING ON THE EMERGENCY BRAKE SLOWING DOWN APPROACHING A CURB TURNING THE WHEEL TOWARDS THE CURB STILL ROLLING HE JUMPS OUT OFT THE CAR RUNNING AWAY FROM VEHICLE. JUST SECONDS AFTER HE GETS OUT HE SAID THE CAR JUST WAS IN FLAMES BURNING FROM THE ENGINE TIRES POPPING AND WINDOWS BREAKING OUT. THE CAR HAS ONLY 8,000 MILES ON NEW MOTOR THE WHOLE CAR HAD 108,000 THE WAS A 2013 5 YEARS OLD
THESE ENGINES CATCH ON FIRE AND I THINK I KNOW WHY AND HAVE VIDEO PROOF. THIS CAR IS NOT SAFE.
I JUST WANT TO MAKE SURE THAT A REPAIR IS AVAILABLE AND BEEN APPROVED FOR THE KIA OPTIMA 2013 AIRBAG DEFECT. I CHECKED THE NHTSA WEBSITE AND IT STILL SAYS THE RECALL IS INCOMPLETE AND NO REPAIR IS AVAILABLE. I REQUESTED A LOANER VEHICLE FROM KIA A MONTH AGO AND THEY WERE VERY SLOW TO PROVIDE ONE JUST LETTING ME KNOW YESTERDAY THAT THEY WOULD HAVE TO FIND A DEALER THAT HAS A LOANER/RENTAL PROGRAM OR OTHERWISE I WOULD HAVE TO PURSHASE MY OWN RENTAL AND THEY WOULD REIMBURSE ME WHEN THE REPAIR BECAME AVAILABLE. TODAY WHEN I ASKED THEM FOR THE REIMBURSEMENT POLICY IN WRITING BEFORE I WENT OUT TO GET A RENTAL, THEY THEN TOLD ME A REPAIR JUST BECAME AVAILABLE AND FOR ME TO TAKE IT TO THE DEALER TO BE FIXED. BECAUSE OF THE RUN AROUND I GOT, I WANT TO MAKE SURE THAT THE REPAIR IS LEGIT BEING ITS NOT SHOWING ON THE NHTSA SITE
MY CAR IS PARKED IN THE DRIVEWAY AT MY JOB. IT HAD BEEN PARKED THERE SINCE 2:50 PM. AT 11 PM I WENT OUTSIDE AFTER CLOCKING OUT AND IT WOULD NOT CRANK. HOWEVER, ALL MY LIGHTS IN THE INSIDE AND ON MY DASHBOARD REMAINED WORKING. UPON TRYING TO TURN OVER MY KEY, MY CAR WOULD MAKE A CLICKING SOUND. AFTER AB 10 MINUTES OTHER THINGS BEGAN TO FADE OUT SUCH AS MY LIGHTS. I ALSO COULD NOT USE MY REMOTE KEY ANYMORE TO LOCK OR UNLOCK MY DOORS. I ONLY HAD THIS CAR A MONTH, AND IT IS STILL IN THE CONDITION IT WAS BOUGHT IN. I'M NOT SURE WHAT THE PROBLEM IS OR WHAT COULD HAVE CAUSED THIS PROBLEM.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT WAS AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN PROPERLY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME AND THE BODY DAMAGE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.
WHILE DRIVING DOWN THE EXPRESSWAY MY CAR STALLED AND THEN CAUGHT FIRE WITH NO WARNING AT ALL, AS I PULLED OVER ON THE SIDE OF THE EXPRESSWAY I SEEN SMOKE AND THEN FLAMES WHILE CAR WAS TOTAL LOSS.
2013 KIA OPTIMA SX. CAR LOSES POWER WHILE ON THE ROAD, ENGINE WARNING LIGHT COMES ON. CAR CAN'T BE DRIVEN PAST 20 MPH OR SO NO MATTER ACCELERATOR POSITION. CAR HAS BEEN TAKEN TO DEALER SEVRAL TIMES AND A CAUSE STILL UNKNOWN. DEALERSHIP CHANGED ENGINE CABLE HARNESS AND RESET COMUTER (APPARENTLY SETTINGS WERE SCRAMBLED) AND CAR THEN IS FUNCTIONAL. LAST TIME, CAR LOST POWER IN HIGHWAY AND ALMOST GOT REAR-ENDED. DANGEROUS.
THE PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR . WHEN THE DEALERSHIP REMOVED THE DOOR TO LOOK AT WHAT HAPPENED THEY FOUND WHERE THE PLASTIC WHEEL AND WIRES THAT HELP THE WINDOW GO UP AND DOWN HAD BROKE THEY FELT IT WAS A MALFUNCTION VERY COSTLY TO REPLACE
AIR BAG LIGHT CAME ON WITH VEHICLE AT APPROXIMATELY 86,400 MILES, VEHICLE WAS STATIONARY. VEHICLE SENSING DEVICE INDICATES ON PASSENGER WHETHER WEIGHT IS ENOUGH TO TURN AIR BAG ON OR OFF. DEALER SHOWED AIR BAG CLOCK SPRING NEEDED TO BE REPLACED INDICATED ONLY AIR BAG THAT WAS AFFECTED WAS PASSENGER SIDE. NOT SURE IF THIS IS CORRECT, THAT CLOCK SPRING FAILURE ONLY AFFECTS DEPLOYMENT OF ONE AIR BAG. SUBSEQUENT PROBLEMS THUS FAR IN TWO WEEKS SINCE TAKING TO DEALER: CRUISE CONTROL BUTTONS NOT WORKING, TRIP COMPUTER AND ECO CONTROLS ALSO FAILED ALL CONTROLS ARE LOCATED ON STEERING WHEEL. CONTACTED KIA CUSTOMER SERVICE AND THEY DENIED COVERING REPLACEMENT OF PART AS VEHICLE IS NO LONGER UNDER WARRANTY THAT COVERED THIS FAILURE AND CLAIM THEIR ARE NO RECALLS ON THIS PART FOR VIN NUMBER.
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS DID NOT ILLUMINATE FAR ENOUGH AHEAD OF THE VEHICLE FOR IT TO BE DRIVEN SAFELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CHROME REFLECTIVE TAPE WAS BEING BURNED OUT, WHICH RESULTED IN INSUFFICIENT LIGHT BEING REFLECTED. THE TECHNICIAN RECOMMENDED THAT THE HEADLAMP ASSEMBLY BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE THERE WAS NO RECALL FOR THAT COMPONENT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
MY AIRBAG WARNING LIGHT CAME ON AND HAS STAYED ILLUMINATED FOR SEVERAL WEEKS AND MY HORN ISN'T WORKING AS WELL CRUISE CONTROL AND OTHER STEERING WHEEL BUTTONS NOT WORKING.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Kia Optima → · Every Optima year → · How the figures are calculated →