2013 Kia Optima complaints

Paint was chipping from the top of the car. White pear white and I seen alot of people having the same problem.it is available for inspection upon request.

The contact owned a 2013 Kia Optima. The contact stated that while the vehicle was parked at the residence, she attempted to start the vehicle and noticed smoke coming from the hood near the battery compartment. The vehicle then caught on fire. The fire department came to extinguish the fire. A fire report was filed. The cause of the fire was a faulty engine component. The vehicle remained at the residence and was not repaired. The vehicle was deemed a total loss. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

Paint is chipping everywhere. Snow White pearl

Stirring wheel column is loose when turning left or right

Just purchase this vehicle about a couple a months ago and the engine is knocking,engine needs to be replace , fuel low pressure tool recall on 2013 Kia Optima and recall on the Engine Long Block recall NHTSA recall #17V224, This car was NOT IN A ACCIDENT, ITS WAS TOOK TO KIA DEALERSHIP TO REPLACE THE ENGINE AND THEY REFUSE TO REPLACE IT AND TOLD ME THAT I HAD TO PAY HIM $11,000 TO FIX THIS VECHILE ON 7050 OGDEN AVE BERWYN, IL 60402 KIA DEALERSHIP

Paint chipping off on various spots of the vehicle

The contact owns a 2013 Kia Optima. The contact initially received a recall notice for NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The contact took the vehicle to the dealer where he was informed that no issues were found with his vehicle. The contact insisted that a knocking noise could be heard from the vehicle but the dealer stated otherwise. The contact was informed that if the knocking noise he heard persisted, to take the vehicle back to the dealer. The contact stated that the vehicle started to consume an excessive amount of oil and the knocking noise persisted. The check engine warning light illuminated. The contact had taken the vehicle back to the dealer where he was informed that sludge and metal fragments were found in the engine. The contact was informed by the dealer that the manufacturer would be notified about the failure; however, the contact had not yet heard from the dealer or the manufacturer. The vehicle was not repaired. The failure mileage was unknown.

Moved my vehicle from California to New York and when the temperature reached around 30 degree's i noticed that that paint would begin to bubble and flake off. Since i have owned the vehicle the vehicle has not been in a location where temperatures reach below 55 degree's. since I relocated to NY for the past 2 years I have had consistent issues with paint flaking and chipping off my vehicle once temperatures go below 30 degree's.

I was driving to work and smelled fuel. The loud Oder of fuel was coming from under the hood. Called kia and they had the car towed to the Kia place in mobile alabama. Was told that my vin number is not covered under the 3 recalls that they have for this same make and model. Kia place said it has a fuel leak from high pressure fuel pump.

Driving on highway and car engine shut off without any notice or warning. Brakes still worked but car shut completely off. Was in car with younger child. Not a pleasant experience. Have to pay over $400 to get it towed to my house. Absolutely, not a car that I want to drive or ever buy Kia brand again!

Steering the vehicle is a struggle. Jerky, not smooth at all. I've had it repaired once over 2 years ago. Same issue has returned... It's like a hard workout for my upper arms. I have done my research, and other owners have complained about the same issue. LONG trips are a nightmare. Any/all help would be greatly appreciated. This has been going for at least the LAST 6 months!

The contact owns a 2013 Kia Optima. The contact stated while driving at 55 mph during rain, the windshield wiper where violently wiping and there was a burning odor coming from the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

I was in the fast lane doing about 70 MPH an all of a sudden my car turned off no power at all no warning lights nothing thank God there was no cars on side of me I went over 3 lanes of traffic an got to side of road the engine light was blinking . I had to tow to dealership an they told me that it might be minimum 2 weeks till they can look at my car . So now I have no car an have to be at work in morning . But still making car payments with broken car . I bought car from kia thinking I would not have problem with car specially for the dealership to have for 2 weeks or more so I guess I have to rent a car on top of car payment.

The car's paint is comiming off

The fuel gauge in the dashboard indicates the car still has gas (approx. 1/4 tank) when in reality the tank is empty. This cause to be stranded on the street, freeway, going up the hill in the freeway. This can cost an accident while random stoppage of the car. It happend 4 times already

The engine is burning thru 2 quarts of motor oil per week. No leaks just burning oil

Smell like gas everyday I don’t want my car get in fire

Basically my paint just started peeling off in spots I have pictures and video showing the paint just come off as we blow on it

Kia has replaced the Hybrid battery, which said that would fix the warning light "Hybrid System Failure - Do Not Drive" and the light came on again. This is the second battery that I have replaced. The safety issue caused the car to lose power in the middle of an intersection on the way and barely had enough power to park the car safely.

In 2013 we were driving to NC it was raining the steering just left the car completely un steerable thank God it had came back to be able to control the car ...told dealership about it they acted like I was crazy ....needless to say we don't drive it when it's raining ...if we get caught in rain we use extra caution and very slow speeds ..at this point it was a new car hadn't even had 150 miles on it

The paint on my white 2013 Kia Optima is starting to flake off on the hood and the passenger side rear door.

I put gas in my car and my hand and mileage did not move and my brakes feel stuck after I release my foot and press the gas aldeco put a protective cap Over something when they change my oil and I keep having to have my brake fluid flushed and refilled

My Kia has been chipping it’s paint off for years now. I have paint chip marks all around car. Car looks like it’s 15 yrs old due to bad paint. It’s down to the primer bare of the car.

Our engine has been replaced twice. Engine stalled while driving 65mph. Transmission pulled hard almost causing accident. Twice. First engine was @ 60,000. Second @ 90,000. Now they want us to pay our $250 deductible again, to add transmission fluid because it’s completely almost empty. We told them that it has been pulling hard from the first replacement of engine. They did nothing. Engine has been heating up all other components like radiator causing it to over heat. We paid to replace it before it cause a fire. Fuel line. We payed to get it fixed before it cause a fire. Now they want us to pay again, to add fluid to transmission before it causes a pull and we crash. Please help us. They have had the car for 2 months at Garden Grove Kia in California.

My paint is peeling all over my car. I’ve stored it in a garage and kept very good care of it, but it keeps getting worse.

The contact owns a 2013 Kia Optima. The contact stated while driving 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to sputter and hesitate upon depression of the accelerator pedal. The oil warning light illuminated the instrument panel as the engine stalled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). Due to the failure, the vehicle was towed to a dealer for repair. The dealer diagnosed the vehicle with an engine failure but later informed him that an investigation was launched by the manufacturer and the result found that there was not enough evidence that the bearing wear had caused the engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. The VIN was not available.

The contact owned a 2013 Kia Optima. The contact stated while driving at 20 MPH, the accelerator pedal was depressed, however, the vehicle accelerated to a speed which caused the vehicle to go over a medium and crash into a tree. The air bags did deploy. No warning lights illuminated on the vehicle. The contact was the only person in the vehicle, and sustain injuries to their chest and lower back. There was medical treatment at the scene however the contact did not go to the hospital for further evaluation. A police report was filed. The vehicle was towed to an auto body shop where it was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.

The body paint is delaminating and coming off so fast. Every auto body shop I go to says its a manufacturer error. This isn’t okay. I know many other kia optima cars doing that same for the same year. I have many pictures to provide. I shouldn’t have to pay for a new paint job when it was a manufacturing error.

Paint on car is chipping away little by little . Has been ongoing for a while now & rust spots are starting to pop up around the car . I’ve had the car detailed waxed and sealed and still continues to get worse. Was told by a body shop that the paint was not done right from the beginning

I took my vehicle in to get serviced due to a recall. Upon driving home, there was a loud knocking noise that had never been there before. Got home and called the dealership and they sent a tech out. There was no knocking noise because the vehicle wasn't in motion for him to hear. Due to my medical issue I wasn't able to take my car back to them. About a week later my car wouldn't start. Bought a brand new battery and it lasted for a few days. I didn't have any problems until after the dealership serviced the recall.

PEARL WHITE PAINT FLAKING AND PEELING OFF EXPOSING BARE METAL TO ELEMENTS INCREASING THE RISK OF RUST AND CORROSION TO BODY. NUMEROUS AREA OF VEHICLE ARE AFFECTED.

Hello. Last week while driving on a motorway 80 mph engine in my 2013 optima SX 2.0 TGDI just stopped working. Due to fact this engines had problems and Kia recalled owners to replace seized engine, I would like to ask you here, how could I get help in this case. Thing is my car was imported to Europe (Poland) in 2014. Had 3 owners since new (first in US and two previous ones in Poland). Car ran smooth and without any problems till last Monday. Unfortunately engine just stopped on my way work, thanks God without any accident, just passed off motorway and waited for assistance. My mechanic said is impossible to turn an engine even manually, so it must be seized. Could you advise how I could get help from Kia to replace my engine? I’ve called Kia customer helpline, they redirected me to closest Kia dealer, and no one heard about these recalls on US market. Could you advise where I should report my case, to get any information how this recall could be done here with cooperation with Kia USA. Expecting yours [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

All my paint on my WHITE Kia is coming off. So many white Kia’s are having This problem.

The paint has started to peel above the doors in all 4 corners and is now peeling on the passenger side of the hood.

A year ago, the paint started falling off of the roof rails on my 2013 Kia Optima. It is continuing to peel away. The color I have is Snow White Pearl. I have contacted my dealership and have been told that there is only a 3 year, 36,000 mile warranty on the paint and since I am outside of those parameters, there is nothing they can do for me. I have also taken it to a body shop to find out about repainting the areas and get an estimate for having the work done.

Steering has a notchy feel. Binds releases and binds

Engine stopped while driving. Would not start afterwards after researching I see it happens to those years and certain models were recalled wondering if mine possibly got missed in that recall, based off the recall seems exactly what happened to mine has plenty oil keep maintained well and only drive back and forth to work.

Engine recall completed. Two weeks after..Engine light on due to a Crack in the emissions system..

My paint stated chipping ang peeling about 3 years ago, I did not think much of it until I saw several people who also have pearl snow white paint having the same issues. I ordered touch up paint and a clear coat to try and stop it in the areas that it is peeling. I have had someone rear end me but this is not where the issues with the paint are. It is on my hood, doors, sides etc. I have always parked in a garage or covered parking and have no hail damage etc

The contact owns a 2013 Kia Optima. The contact stated that the low-beam headlight was not providing proper illumination while driving, making it difficult to see the roadway. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

Out of no where the paint began peeling in large flakes while going down the road. At first it was small pieces then progressively began to be larger pieces. When I washed it, even more came off on multiple locations on the vehicle. Noticed blistering all over after further review.

Vehicle started to make knocking noises from engine when stopped at an intersection and when I attempted to make a left turn, engines acceleration failed midway and incoming traffic almost collied with my vehicle. After a few second vehicle slowly regained acceleration but knocking noise persisted.

When driving without any warning regardless of speed a hybrid system failure message appears and then check brakes. It causes me to then lose all brake control in the ability to give it gas and I have to Coast to a stop it's almost caused a collision three times now. And the car no matter if it's off or on sitting in my driveway it always makes a crackling noise and it makes a crackling noise when I hit the brake as well

About 2 weeks ago my Kia Optima I started noticing a burning smell coming from under the hood. I took it into an auto shop and they could not find anything wrong. Just recently, the burning smell accompanied smoke from under the hood.

Paint peeling

The contact owns a 2013 Kia Optima. The contact stated while inside the vehicle with the engine idling smoke was suddenly present coming from under the hood of the vehicle. The fire department was called to the scene who extinguished the flames. The vehicle was towed to the local dealer. The vehicle was not yet repaired. No further information was available. The contact indicated that the failed engine was a replacement engine previously installed under a recall campaign. The manufacturer was also notified of the failure. The failure mileage was 110,000. Consumer had the car inspected and was told there was oil leakage but inspection states engine presented with oil inside. *JB

The contact owned a 2013 Kia Optima. The contact stated while driving approximately 10mph when the contact was struck by another vehicle which resulted in none of the airbags deploying. The contact sustained bruise sternum, bruised heart, and neck injury and sought medical treatment. There was a police report taken and the vehicle was towed to an insurance lot where it was diagnosed as destroyed. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 93,000. Consumer stated air bags did not deploy and seat belt was torn.

The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving at 40 - 45 mph, the "Safely Stop And Do Not Drive" warning message was displayed and the vehicle lost motive power. Additionally, a burning odor was detected. This was the third recurring failure. The vehicle was towed to the dealer and diagnosed with electrical system failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 104,000.

Was driving the car up a hill and alarm starting dinging and gave a notice something to the effect of Stop Safely. The car died and I was unable to move the car out of the traffic lane. People behind were blowing their horn and I did not feel safe to get out of the car. Eventually someone stopped to block traffic and we were able to roll the car back out of traffic.

I purchased this vehicle 10/21/2016. The vehicle was driving fine and I regularly took it in for maintenance. Regular oil changes, filters, tires rotated. I am very good at getting maintenance done on the vehicle. There was a recall on the engine, but I never received any notice. It was recalled on Mar 31, 2017. I have no records of any recalls, so I am not sure who they were sending them to. I moved shortly after the recall on February 16, 2018. I still received no notices at my new location. I did have all my mail forwarded. Long story short, my engine blew in September of 2019. I still had not received any notices of a recall. I have been trying to get this resolved with Kia for the last two years basically. I have had an independent shop verify that the engine is blown. Kia of Janesville and Madison refused to give me any help trying to get the car diagnosed or repaired. I have spent $700 getting the car towed, storage, and two years so far trying to get the car repaired or looked at. They keep on telling me that they are not going to cover anything and that I need to pay for repairs. I finally got the car towed to an independent service shop and they are telling me that the engine is indeed blown and that I need to replace it. Costs are expected to be in the $3700 range. I cant wait any longer to get this vehicle repaired as I have already dealt with it for two years with no good faith effort from Kia. I would appreciate some help dealing with the situation.