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2011 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Unknown or Other
Filed Jun 23, 2020145,000 milesME

SO ONE OF THE KIA DEALERS IN THE STATE OF MAINE REPLACED THE MOTOR IN OUR 2011 OPTIMA, EVER SINCE THEN OUR AIR CONDITIONING SYSTEM HAS NOT BEEN WORKING. I'VE HAD IT TESTED AND RECHARGED. STILL NO ACC. I HAVE DIAGNOSED NO POWER TO THE AC PUMP. ALSO THE HEADLIGHTS HAVE NEW BULBS IN LOW BEAM AND ARE DIM..?? *TR

Engine
Filed Jun 23, 2020102,000 milesMD

CAR STARTS SMOKING AND MAKING NOISE WHILE DRIVING A DAY BEFORE SCHEDULED APPOINTMENT. CAR TOWED TO DEALER 6/23/2020- RODS IN ENGINE WENT BAD, ENGINE NEEDS TO BE REPLACED. 360 POINT INSPECTION NOVEMBER 2019. THIS CAR WAS BOUGHT USED AND HAS BEEN SERVICED AT THE DEALERSHIP SINCE PURCHASE. IT IS FRUSTRATING THE DEALERSHIP IN MAY 2020 DID NOT DETECT A PROBLEM AND I AM NOW AT THIS POINT. THE CHECK ENGINE LIGHT COMES ON CONTINUOUSLY AND WE HAVE BEEN TO THE DEALERSHIP AT LEAST 4 TIMES IN THE PAST YEAR FOR THIS CHECK ENGINE LIGHT ISSUE. WHAT'S THE POINT OF USING A DEALERSHIP TO SERVICE YOUR CAR? *TR

Exterior Lighting
Filed Jun 21, 202053,000 milesUT

2011 KIA OPTIMA WAS PURCHASED IN 2014 WITH LOW HEADLIGHT BEAMS OUTPUT, HAS SINCE DETORIATED TO ALMOST NON EXISTENT. HAVE REPLACED HEADLIGHT BULBS SEVERAL TIMES TRYING TO IMPROVE LIGHT QUALITY AND HAS NOT RESOLVED THIS ISSUE IN ANY WAY. HAD PLANNED ON KEEPING THIS CAR FOREVER AS I HAVE REPLACED THE ENGINE ONCE ALREADY BUT I'M AT A LOSS, U SIMPLY CAN NOT SAFELY DRIVE THIS VEHICLE AT NIGHT! SO UPON RESEARCH I FOUND THIS IS A VERY BIG AND COMMON PROBLEM FOR KIA OWNERS. CLEARLY IT IS A SAFETY ISSUE, BUT THERE HAS BEEN NO SERVICING OR RECALLS OFFERED TO CORRECT THIS FOR US DRIVERS. WITH THE SUGGESTED RESOLUTION FOR THIS PROBLEM BEING A NEW HOUSING/ASSEMBLY AT $1,000 OR MORE THAT IS COMPLETELY NOT A FEASIBLE RESOLUTION TO BE ACHIEVED FINANCIALLY BY WAY OF THE AVERAGE DRIVER AS THOSE REPAIRS ARE WAY TO COSTLY, KIA SHOULD HAVE ALREADY JUMPED IN AND OFFERED SOME SAFETY RECALLS! ALSO WORTH NOTING, I HAVE CHANGED THE HEADLIGHTS MANY TIMES JUST DO TO THEM BURNING OUT, NOT SURE IF THAT IS BECAUSE OF WHATEVER UNDERLYING PROBLEM THERE IS FOR THESE LIGHTS INITIALLY OR MAYBE BECAUSE OF AFTERMARKET LIGHTS, ETC. PLEASE PLEASE ADDRESS THIS ISSUE SOON!! MY REGARDS, *COMPLAINT FORM ASKS IS THERE WAS A CRASH WITH ONLY YES OR NO OPTIONS TO ANSWER AS. THERE NEEDS TO BE AN ADDED FIELD WITH "THERE IS GOING TO BE"!

Engine
Filed Jun 18, 2020101,000 milesCA

STEERING WHEEL HAS A CLICKING NOISE AND A PLAY. ALSO ENGINE LIGHT COMES ON AND OFF. *TR

Engine
Filed Jun 15, 2020MN

THE MOTOR SEIZED UP WHILE DRIVING. NO LIGHTS CAME ON. CHECKED OIL THAT HAD METAL SHAVINGS IN THE OIL. WE HAVE BEEN DOING REGULAR OIL CHANGES ON THE VEHICLE. IT WILL NO LONGER RUN. *TR

Service BrakesCrash
Filed May 29, 2020130,600 milesGA

KIA OPTIMA 2011 TOOK A TURN FOR THE WORST ON JULY 2 2018, MY KIA OPTIMA CAUSED ME TO PLUMMET INTO TRAFFIC AFTER MY BRAKE DIDN'T PERFORM L. THAT'S CAR HAD BEEN TAKEN TO KIA FOR ALL SERVICE NEED AND CAR STILL PERFORM POORLY. HAVE TO RESTART MY CAR MULTIPLE TIME JUST FOR IT TO ACT RIGHT. CAR STOPS ONE ME IN THE MIDDLE OF THE STREET ONE DAY. I HAVE A 3 OLD AND THAT DAY SHE COULD HAVE BEEN WITH ME. I LOST MY LICENSE AND MY MONEY I INVESTED FOR A SAFE CAR FOR ME AND MY CHILD. *TR

Exterior Lighting
Filed May 28, 202095,000 milesCT

THE LOW BEAMS ON THIS CAR ARE ALMOST NON EXISTENT. I HAVE TO DRIVE WITH MY HIGH BEAMS ON TO SEE ANYTHING IN FRONT OF THE CAR. IT'S SO BAD THAT WHEN A CAR IS BEHIND ME THERE IS THE SHADOW OF MY CAR FROM THE HEADLIGHTS BEHIND ME. I BROUGHT TO THE GARY ROME KIA IN JANUARY WHO TOLD ME IT WASN'T COVERED UNDER THE LIFETIME HEADLIGHT WARRANTY BECAUSE THE FOIL IN HEADLIGHT HOUSING IS INTACT. IT IS A MAJOR HAZARD AND I DON'T KNOW WHAT TO DO. I HAVE HAD THIS PROBLEM SINCE I BOUGHT THE CAR BUT IS GETTING PROGRESSIVELY WORSE. CAR HAS 109K ON IT.*DT*LN *TR THE CONSUMER SUBMITTED A PHOTO OF THE VEHICLE WITH THE DIM LIGHTS. THE CONSUMER STATED MINIMIZES DRIVING AT NIGHT OR IF DRIVING SHE WOULD HAVE TO USE THE HIGH BEAMS IN ORDER TO SEE AT NIGHT. *TR

Engine
Filed May 28, 2020120,000 milesGA

THE FUEL INJECTOR REQUIRED REPLACEMENT. THE CAR SPUTTERED AND CAME TO A COMPLETE STOP WITHOUT WARNING. IT SPUTTERED WHILE DRIVING ON THE HIGHWAY; IT CAME TO A COMPLETE STOP AT THE MOMENT THAT I MOVED ONTO THE EXIT RAMP. THE DEALERSHIP PERFORMED A FULL DIAGNOSTIC AND REPORTED THAT THE FUEL INJECTOR REQUIRED REPLACEMENT. WHILE REPAIRING THE INJECTOR, THE MECHANIC REPORTED THAT THE CATALYTIC CONVERTER WAS DAMAGED DUE TO THE INJECTOR LEAKING AND CLOGGING THE CONVERTER. NO CODES ALERTED MYSELF, OR THE MECHANIC TO THESE ISSUES. THE MECHANIC REPORTED THAT NEITHER ISSUE WAS COVERED UNDER THE ENGINE RECALL. *TR

Engine and Engine Cooling
Filed May 15, 2020170,000 milesSC

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED AFTER MAKING A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH COMPLETE ENGINE FAILURE. THE CONTACT SPOKE WITH STOKES KIA (202 S GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) WHERE SHE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE REMEDY WAS A FOUR STEP PROCESS. SHE WAS INFORMED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED ON VEHICLE TO DETERMINE WHETHER SHE WOULD BE ELIGIBLE FOR AN ENGINE REPLACEMENT UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Exterior Lighting
Filed May 9, 202090,000 milesAR

DRIVING AT NIGHT HAS BEEN NEAR IMPOSSIBLE. I HAVE GONE TO TWO DIFFERENT DEALERSHIPS WITH NO RESULTS. THERE WAS A RECALL, BUT THE DEALERSHIP SAID MY CAR DID NOT SHOW SIGNS FOR THE RECALL. *TR

Unknown or Other
Filed May 4, 2020FL

I WAS ON A CURVY BACK ROAD DOING ABOUT 45MPH APPLYING THE BREAKS NOT TO STOP BUT ONLY TO BREAK MY SPEED DOWN SOME IN ORDER TO GO AROUND THE CURVE. WHILE DOING SO MY STEERING WHEEL LOCKS UP, IT FEEL AS IF MY TIRES ARE SLIDING & IT FEELS LIKE MY BREAKS COULD BE LOCKED UP AS WELL. THE NEXT DAY I WAS GETTING OFF OF THE INTERSTATE ON A RAMP AND AGAIN APPLIED MY BRAKES TO BREAK MY SPEED DOWN AND THE EXACT SAME THING HAPPEN. MY WHEEL LOCKED UP, FELT AS IF MY BRAKES WERE LOCKED UP AS WELL & MY TIRES MAY HAVE SLID. I'M NOT NOTICING OF MY CAR IS SHUTTING OFF BECAUSE WHEN IT IS HAPPENING I'M TOO FOCUSED ON THE ROAD & NOT LOSING CONTROL. BUT I AM NOTICING THAT MY RADIO IS BOOTING UP. WHICH IT ONLY DOES THIS WHEN I START UP MY ENGINE.

Engine
Filed Apr 21, 2020OH

MY CAR HAVE LOT OF PROBLEMS IN SIDE

Exterior Lighting
Filed Apr 7, 2020100,000 milesNC

DIM HEADLAMPS DUE TO DETERIORATING REFLECTIVE COATING ON LOW BEAM HOUSING. *TR

Engine
Filed Mar 10, 202099,469 milesAZ

WAS DRIVING TO WORK. DROVE THROUGH THE FRONT GATE ENTRANCE TO MY STATION WHEN AN AWFUL METALLIC KNOCKING NOISE COULD BE HEARD IN THE ENGINE COMPARTMENT. HAD TO HAVE THE VEHICLE TOWED ALL THE WAY HOME THAT DAY. 80+ MILES. TURNS OUT I NEED A NEW ENGINE. TOOK IT TO A KIA DEALER WHO DIAGNOSED THE PROBLEM BEING A FAILURE TO A CRANK BEARING.

Engine
Filed Feb 19, 2020110,000 milesMD

CAR DRIVING AT HIGHWAY SPEED. SUDDEN LOSS OF POWER. NO CRANK, NO START. MECHANIC SAYS THE ENGINE HAS SEIZED.

Engine
Filed Feb 13, 2020174,000 milesVA

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE ENGINE SEIZED THE VEHICLE NEVER STARTED AGAIN, NOT DIAGNOSED YET CONSEQUENCE VEHICLE MUST BE TOWED AT OWNERS EXPENSE THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK IN A PARKING LOT , TRAVELING APPROXIMATELY 5 MPH, THE VEHICLE ENGINE SEIZED. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED AND WAS ADVISED TO TOW THE VEHICLE TO THE NEAREST AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

Structure › Body
Filed Feb 5, 2020FL

WILL PRODUCE PHOTO FROM BODY SHOP WHEN CALLED.

Power Train
Filed Feb 4, 2020196,000 milesWV

TRANSMISSION IS SOMETIME SHIFTING ABRUPTLY, & ALSO SLOW TO UP SHIFT GEARS.

Exterior Lighting
Filed Jan 28, 2020IL

PROBLEM WITH KIA DOOR SENSOR LIGHT STAYING ON WHEN ALL DOORS ARE SHUT TIGHT. I'VE GOTTEN (3) THREE JUMPS AND PURCHASED A NEW BATTERY BECAUSE THIS SENSOR IS DRAINING MY BATTERY. WHEN THE SENSOR IS ON IT WON'T ALLOW ME TO SECURE THE CAR. IF I USE THE CLICKER IT WON'T LOCK BECAUSE THE SENSOR LIGHT IS ON. I NEVER KNOW WHEN I GO TO THE CAR IF IT WILL ACTUALLY START OR NOT. I'M TRYING TO GET THE DEALERSHIP TO UNPLUG THE SENSOR. HAD TO CALL TOW TRUCK ON: JAN 1, JAN 17 AND JAN 19

Exterior Lighting
Filed Jan 27, 202075,000 milesGA

THE LOW BEAM HEADLIGHTS HAVE CONTINUOUSLY BECOME DIMMER OVER TIME. AFTER REPLACING THE BULBS A SECOND TIME, I DETERMINED THAT IT WAS CLEARLY NOT A BULB ISSUE. THERE WAS ABSOLUTELY NO LIGHT DIRECTLY IN FRONT OF THE CAR, ONLY TO THE SIDES. THE HIGH BEAMS ARE FINE. AFTER READING ON LINE THOUSANDS OF COMPLAINTS, I TOOK MY CAR TO A DEALER. BULLDOG KIA IN ATHENS, GA TOLD ME THAT THERE WAS IN FACT A SERVICE ISSUE (SHE WOULD NOT SAY RECALL), BUT BECAUSE NOTHING IN MY HEADLIGHT ASSEMBLY WAS "BROKEN OR CRACKED" THEY COULDN'T REPLACE IT. AND SINCE I DIDN'T BUY THE BULB FROM KIA, THAT WAS THE PROBLEM. I PURCHASED THE EXACT BULB RECOMMENDED FOR THIS YEAR, MAKE AND MODEL. KIA WAS GOING TO CHARGE ME $1,000 TO REPLACE THE HEADLIGHT ASSEMBLIES. THE NEW ASSEMBLIES WOULD BE EXACTLY THE SAME AS THE ONES THAT ARE CURRENTLY BAD. NOTHING HAS BEEN CHANGED! IF YOU LOOK AT ANY KIA OPTIMA ON THE ROAD THAT IS MORE THAN 3 OR 4 YEARS OLD, YOU WILL SEE THE SAME DARK AREA IN FRONT OF THE CAR, WITH A LOT OF LIGHT SHOOTING OUT TO THE SIDES. SINCE THIS IS MY DAUGHTERS CAR FOR COLLEGE, I PURCHASED NEW HEADLIGHT ASSEMBLIES ON LINE FOR $285 AND REPLACED THEM MYSELF AND USED LED BULBS TO PREVENT THE "BURNING" OF THE CHROME PLATING INSIDE THE ASSEMBLY THAT APPARENTLY CAUSE THE OTHERS TO GO BAD. THIS IS A TREMENDOUS SAFETY HAZARD. ANYONE WHO REPLACES THE BULB THINKS THAT THEY ARE FIXING THE PROBLEM, AND THEREFORE ARE DRIVING IN INADEQUATE LIGHTING. PLEASE, PLEASE DO SOMETHING TO FORCE KIA TO RECALL AND REPLACE THESE

Exterior Lighting
Filed Jan 22, 2020IL

HEADLIGHTS ARE TOO DIM. USING LOW BEAM LIGHTS AT NIGHT DOES NOT ILLUMINATE THE ROAD AT ALL. HAVE REPLACED THE HEADLIGHT BULBS 3 TIMES AND IT DOES NOT FIX THE PROBLEM.

Air Bags
Filed Jan 20, 2020137,000 milesNJ

HI MY CAR HAS LOT OF SAFETY ISSUES.. I TOOK MANY TIMES TO KIA DEALER IN JERSEY CITY MY CAR DOOR GETS UNLOCKED WHILE IT'S IN DRIVING MODE WHICH MAKES ME FEEL UNSAFE I TOLD SO MANY TIMES TO THE DEALERS TO FIX IT THEY DO SOME TEMPORARY THINGS IN MY CAR AND THEY LIVE ME BUT AGAIN AFTER SOME DAYS THAT PROBLEM IS ARISING AGAIN... I AM FED UP WITH THIS SITUATION AS I AM THE SECOND OWNER OF THE CAR...

Engine
Filed Jan 16, 2020119,000 milesOH

DRIVING IN HEAVIER THAN NORMAL TRAFFIC ABOUT 45 MPH. STOPPED AT A TRAFFIC LIGHT AND ENGINE CUT OFF. WAS ABLE TO RESTART, BUT WAS ONLY ABLE TO DRIVE LESS THAN HALF A MILE BEFORE THE ENGINE CUT OFF AGAIN. I COMPLETELY LOST POWER, BUT WAS ABLE TO COAST INTO A PARKING LOT. I WAITED APPROXIMATELY 10 MINUTES, ATTEMPTED TO RESTART THE CAR (SUCCESSFULLY!) AND DROVE AROUND THE PARKING LOT BEFORE TRAVELING THE REMAINING 20 MINUTES HOME. CALLED AAA AND HAD THE CAR TOWED UPON ARRIVING HOME. THE MECHANIC WAS NOT ABLE TO REPLICATE THE ISSUE AND NOTHING WAS CORRECTED. BATTERY AND ALTERNATOR WERE IN PERFECT CONDITION. CAR HAS OCCASIONALLY BEEN HESITATING WHILE STARTING OR WHILE IDLING AT TRAFFIC LIGHTS SINCE THAT EVENT.

Electrical System
Filed Jan 15, 2020145,362 milesTX

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER FATHER WAS DRIVING AT 70 MPH, THE VEHICLE SHUT OFF COMPLETELY WITHOUT WARNING. THE CONTACT'S FATHER STATED THAT THE VEHICLE HAD MADE ABNORMAL NOISES PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO PULL OFF TO SIDE OF THE ROAD AND HAD TO HAVE THE VEHICLE TOWED TO THEIR HOME DUE TO VEHICLE NOT RESTARTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED THAT THE CONTACT PAY FOR A TOW TO A LOCAL DEALER TO HAVE THE VEHICLE INSPECTED; THE CONTACT REFUSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 145,362.

Engine
Filed Jan 15, 2020149,000 milesGA

WAS DRIVING DOWN AND SUDDENLY THE CAR STARTS TO SLOW DOWN AND EVENTUALLY CUTS OFF. FOUND OUT THE ENGINE LOCKED EVEN THOUGH I GET THE RECOMMENDED MAINTENANCE.

Air Bags
Filed Jan 6, 2020114,000 milesOR

I HAVE A THETA II TURBOCHARGED ENGINE 6 SPEED MANUAL AND I WAS DRIVING DOWN THE STREET TAKING MY SON TO WORK. ALL OF A SUDDEN MY CAR STARTED MAKING A LOUD KNOCKING NOISE AND WOULDN'T GO PAST 2ND GEAR. WE CALLED A TOW TRUCK HAD IT SENT TO MECHANIC THEY DID A DIAGNOSTIC TEST AND 2 P CODES CAME BACK FROM CRANKSHAFT AND CONTROLS AND SEIZED ENGINE. SO I HAD IT TOWED INTO WESTON KIA DEALERSHIP. PLUS I HAD JUST BOUGHT THIS CAR IN APRIL. THE DEALERSHIP SHIP CALLED ME SAYING THEY WERE GOING TO REPLACE MY ENGINE AND WIRING AND COMPUTER AND SENSOR CHIP. ALSO MY PASSENGER AIR BAG LIGHT HAS BEEN BLINKING OFF 3 DAYS AFTER I BOUGHT IT AND STILL IS. MY EMERGENCY BRAKE DOESN'T WORK AND ROLLED WHILE IT WAS PULLED UP IN NEUTRAL AND HIT MY DAUGHTER AS SHE WAS RUNNING AROUND THE FRONT OF THE CAR TO THE PASSENGER SIDE RIGHT IN HER KNEE CAP. I GOT MY CAR BACK FROM WESTON AND IT DIDN'T FEEL RIGHT. SOMEONE PUT 380MILES ON MY CAR IT HAD A 1/2TANK OF GAS AND MY CLUTCH AND CLUTCH PEDAL AND GEAR SHIFT WAS WAY SHORTER AND 1/4 INCH OFF IN SHIFTER BOX. I WAS ON THE FREEWAY DRIVING 60 MPH WITH MY KIDS AND WE WERE LEAVING MY PARENTS HOUSE FROM XMAS. ALL OF A SUDDEN I ALMOST LIST CONTROL OF THE CAR MY CLUTCH PEDAL FELL TO THE FLOOR. I GOT US TO SAFETY ALMOST AVOIDING A HUGE WRECK AND HAD IT TOWED TO MY HOUSE. CALLED DEALERSHIP AND TOLD THEM AND HAD NOTICED ON INVOICE THEIR TECHNICIANS HAD TIGHTENED UP BY BOLTS AND FLYWHEEL. WELL I GO OUTSIDE AND THEIRS FLUID ALL OVER THE PAVEMENT UNDER THE CAR BUT NONE ON INSI

Steering
Filed Jan 2, 202085,000 milesIL

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHEN THE CONTACT TURNED THE STEERING WHEEL, IT WOULD NOT TURN SMOOTHLY AND THERE WAS A DELAY IN THE VEHICLE RESPONDING WHEN MAKING TURNS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT PAID TO HAVE THE FRONT END REPLACED AND BELIEVED THAT THE RACK AND PINION, TIE ROD, AND STRUTS WERE THE CAUSE OF THE FAILURE. WHEN THE CONTACT RETRIEVED THE VEHICLE FROM THE INDEPENDENT MECHANIC, THE FAILURE RECURRED. THE CONTACT RESEARCHED ONLINE AND DISCOVERED HOW TO RESOLVE THE FAILURE WITH A $2.00 PART FOR THE STEERING PLASTIC COUPLER; HOWEVER, THE COST TO REPAIR THE VEHICLE WAS OVER $1,000. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNKNOWN.

Engine
Filed Dec 29, 2019100,004 milesME

AS I WAS DRIVING DOWN THE ROAD ON MY WAY HOME MY CAR LOST POWER SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD AFTER A CAR ALMOST HIT ME FROM NOT BEING ABLE TO ACCELERATE IN THE MIDDLE OF THE ROAD. I THEN TURNED MY CAR OFF AND IT WOULD NOT TURN BACK ON.

Power Train
Filed Dec 28, 2019103,700 milesNJ

RECENTLY WHEN I HIT ABOUT 103,000 MILES MY 2011 KIA OPTIMA 2.0 TURBO TRANSMISSION HAS BEEN ACTING STRANGE. WHEN DRIVING FOR A LITTLE WHILE AND COMING TO A COMPLETE STOP AS I'M PULLING OFF ACCELERATING THE CAR JERKS MAKE AND WON'T ACCELERATE PAST 40 MPH. AFTER DOING ACOUPLE RESEARCH I WAS TOLD IT'S THE TRANSMISSION TEMPERATURE SENSOR. I. BELIEVE THIS IS A SERIOUS PROBLEM DUE TO THE FACT AS YOUR PULLING OFF AFTER THE COMPLETE STOP IT JERKS SO HARD YOU JERK SO HARD WITH THE CAR. ALSO IF ANYBODY IS BEHIND YOU AND IT DOES THAT SUDDEN JURK IT CAN CAUSE AN ACCIDENT BECAUSE THE DRIVER BEHIND YOU ISN'T AWARE BECAUSE IT'S NOT LIKE YOUR HITTING THE BREAKS. I ALSO SEARCHED ONLINE THAT THIS MODEL AND YEAR CAR HAS TWO OPEN RECALLS FOR ENGINE AND TRANSMISSION PROBLEMS (UNKNOWN).

Air BagsCrash1 injured
Filed Dec 19, 2019150,000 milesOH

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, ANOTHER VEHICLE REVERSED INTO THE FRONT OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG AND TRACTION WARNING INDICATORS WERE ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION, NECK INJURY, AND CONVERGENCE INSUFFICIENCY TO THE LEFT EYE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO KIA OF BEDFORD (LOCATED AT 18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-4000) WHERE THEY REPLACED THE BUMPER AND STATED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED FOR CRASH PARTS, BUT NOT FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Engine
Filed Dec 18, 2019109,000 milesPA

I WAS DRIVING DOWN THE ROAD, NO WARNING LIGHTS CAME ON. OIL PRESSURE GAUGE WAS NORMAL AND THE CAR JUST STOPPED. MADE NO NOISES, JUST STOPPED. TECHNICIAN PULLED OIL PAN AND STATED THAT HUNKS OF METAL FELL OUT AROUND THE BEARINGS.

Exterior Lighting
Filed Dec 14, 201960 milesNY

MY KIA 2011 INTERIOR DOME LIGHT GOES ON & OFF WHILE DRIVING. IT'S DANGEROUS AT NIGHT BECAUSE THE LIGHT GOES ON & OFF WHILE DRIVING

Exterior Lighting
Filed Dec 14, 201954,000 milesWV

THE LOW BEAM HEADLIGHTS ARE SO DIM THEY'RE BARELY VISIBLE AT NIGHT. THE REFLECTIVE COATING INSIDE THE LIGHT HOUSING FLAKES FROM GETTING HOT. THIS SHOULD BE RECALLED

Exterior Lighting
Filed Dec 12, 2019GA

MY COLLEGE STUDENT DAUGHTER DRIVES THE VEHICLE AND IS UNABLE TO SEE SUFFICIENTLY AT NIGHT WHILE DRIVING. THE LIGHTS ARE TOO DIM TO SAFELY SEE AT NIGHT. THE CAR WAS TAKEN TO THE LOCAL KIA DEALERSHIP AND WE WERE TOLD IT WOULD BE $1,000 TO REPAIR THE WIRING PROBLEM THAT IS WELL KNOWN TO THE DEALERSHIP. WE WERE UNABLE TO AFFORD TO MAKE THE REPAIR AND THE DEALERSHIP TOLD HER TO DRIVE WITH HER BRIGHT LIGHTS ON WHILE DRIVING AT NIGHT WHICH COULD CAUSE OTHER DRIVERS ISSUES.

Engine
Filed Dec 4, 2019145,355 milesMO

ENGINE SEIZED UP WHEN DRIVING DOWN THE ROAD WITH NO WARNING. I HEARD KNOCKING, WOULD NOT ACCELERATE AND OIL LIGHT WAS FLASHING PERIODICALLY DAYS BEFORE BUT NEVER STAYED ON SOLID. NO PRIOR MECHANICAL ISSUES AND ALL SERVICING KEPT UP TO DATE.

Exterior Lighting
Filed Nov 21, 2019150,000 milesSC

LOW BEAM HEAD LIGHTING IS VERY VERY POOR.

Steering
Filed Nov 12, 201998,000 milesAZ

STEERING WHEEL MAKES CLICKING SOUND WHEN IT IS TURNED, ADDITIONALLY, THE PART BEHIND THE STEERING WHEEL RATTLES A LOT, ALMOST AS IF ITS LOSE. THE CLICKING HAPPENS WHEN I ATTEMPT TO TURN RIGHT OR LEFT AND THE RATTLING HAPPENS WHEN THE CAR IS IN MOTION.

Engine
Filed Nov 3, 2019MO

HEADLIGHTS ARE SO DIM YOU CAN BARELY SEE USING LOW BEAM LIGHTS AND HIGH BEAMS ARE BARELY BRIGHTER THAN REGULAR BEAMS ON OTHER CARS. HAVE REPLACED THE HEADLIGHT BULBS 4 TIMES AND IT HAS NEVER CHANGED THE PROBLEM. ENGINE SEIZED UP WITH NO WARNING OR MECHANICAL SIGNS WHEN DRIVING DOWN THE ROAD.

Electrical System
Filed Oct 28, 2019FL

I WAS ON I 95 YESTERDAY IN THE EVENING HEADING HOME AND ALL OF SUDDEN MY CAR WENT TO SHAKING IN THE ENGINE LIGHT WAS BLINKING ON AND OFF I PULLED OVER TO THE SIDE OF THE ROAD TO STOP THE CAR AS I PULLED OVER ON THE SIDE OF THE ROAD I SAT IN THE CAR WHILE THE CAR WAS STILL RUNNING PART IN THE CAR CUT OFF BY ITSELF END IT ALL THE SUDDEN STARTED MAKING A KNOCKING SOUND ONCE I TURN THE CAR BACK ON.

Engine
Filed Oct 16, 2019180,000 milesGA

TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 40 MPH AND AN ABNORMAL NOISE WAS HEARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN OIL LEAK BECAUSE SHE WAS CONSTANTLY ADDING OIL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE OIL FILTER, ENGINE AIR FILTER, AC REFRESHER, AND TRANSMISSION NEEDED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD LOW COMPRESSION AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Air BagsCrash1 injured
Filed Oct 11, 2019150,000 milesVA

I HAD A FRONT END ACCIDENT ON 1 OCT 2018. MY AIRBAGS DID NOT DEPLOY. I RECEIVED RECALL NOTICE ON 18 OCT 2018. I HAVE CONTACTED KIA CONCERNING THIS MATTER SEVERAL TIMES, THEY WILL NOT RESPOND TO ME.

Electronic Stability Control (esc)
Filed Oct 9, 2019164,000 milesMD

MY ELECTRONIC STABILITY CONTROL LIGHT CAME ON AFTER PRESSING THE BRAKE ON A WET STREET WHILE MY VEHICLE WAS IN MOTION. THE NEXT DAY I WENT TO GET A OIL CHANGE AND NOTICED THAT MY TAIL LIGHTS DID NOT WORK WHEN I PRESSED THE BRAKES. MY TAIL LIGHTS WORK BUT THE TAIL LIGHTS DID NOT. I CHANGED THE BULBS AND THE PROBLEM STILL PERSISTED. I ALSO CHANGED THE BRAKE LIGHT PEDAL SWITCH BUT THAT DID NOT FIX THE PROBLEM. MY TURN SIGNAL LIGHTS FAIL TO WORK ALL THE TIME.

Service Brakes
Filed Oct 9, 201943,193 milesCA

WHILE PARKED IN VARIOUS LOCATIONS (ON STREET, AT GAS PUMP, IN PARKING LOTS), AND ON ABOUT 8-10 OCCASIONS, I WAS UNABLE TO GET THE CAR TO START AFTER DEPRESSING THE BRAKE AND START BUTTON ON MY CAR. ALL THE LIGHTS LIT UP ON THE INSTRUMENT PANEL AND THE RADIO WENT ON AS WELL - THE REST OF THE CAR ELECTRICAL SYSTEM WORKED FINE. THE BRAKE PEDAL BECAME VERY STIFF AND WAS HARD TO DEPRESS. I PUT MY KEY FOB INTO THE BYPASS IN THE TRUNK AND IT STILL WOULD NOT START. THE ONLY WAY TO GET THE CAR TO START WAS TO DEPRESS THE STIFF BRAKE PEDAL, THEN SHIFT FROM P TO D AND BACK AGAIN. THEN THE BRAKE PEDAL SEEMED TO LOOSEN UP AND I WAS ABLE TO START THE CAR SUCCESSFULLY. I HAD RESEARCHED THE REMEDY THROUGH YOU TUBE. THE FIRST TIME IT HAPPENED WAS OCTOBER 2, 2018 AND IT HAS HAPPENED ABOUT 8-10 TIMES SINCE THEN. I HAVE A VIDEO OF THE PROBLEM, BUT NOT OF THE SOLUTION THAT I FOUND ONLINE, THEREFORE I AM UNABLE TO ATTACH ANY DOCUMENTATION. I NOTICED THAT THE REPLACEMENT OF THE BRAKE SWITCH WAS "VOLUNTARY" NHTSA # 13V-114, BUT FEEL THAT THIS SHOULD BE A MANDATORY FIX INSTEAD SINCE IT HAS HAPPENED SO OFTEN TO ME. JUST LAST WEEK WHEN IT HAPPENED AGAIN, I REMEMBERED WHAT TO DO QUICKLY AS I WAS STUCK IN A LONG LINE AT THE GAS STATION JUST LAST WEEK, WITH CARS HONKING AT ME TO MOVE WHEN I COULD NOT. IT HAPPENED TO ME THE LAST TIME JUST YESTERDAY 10/8/2019 INSIDE MY GARAGE. PLEASE LOOK INTO MAKING THIS A MANDATORY RECALL. I WILL BE CONTACTING MY LOCAL DEALER THIS WEEK AS WELL. THANK YOU.

Steering
Filed Oct 7, 2019AZ

MY 2011 KIA OPTIMA EX STARTED MAKING A LOUD RATTLING SOUND IN THE STEERING COLUMN AREA. ANY LITTLE BUMP OR DIP MADE IT WORSE AND MUCH LOUDER. THIS PROBLEM IS ONLY GETTING WORSE AND THE STEERING FEELS VERY UNSAFE. I NOTICED THIS WHEN I WAS DRIVING ON THE FREEWAY.

Engine
Filed Oct 4, 2019147,000 milesWA

METAL SHAVINGS IN OIL AND ENGINE IS KNOCKING

Engine
Filed Oct 2, 2019116,000 milesTN

DRIVING TO WORK AND MY CAR WAS MAKING A KNOCKING SOUND. IT STARTED TO SPUTTER AND I WAS TRYING TO PULL OVER AND IT JUST SHUT OFF.

Steering
Filed Sep 30, 20195,300 milesOH

I HAVE A 2011 KIA OPTIMA WITH 53,000 MILES. I HAVE RECENTLY NOTICED A NOISE IN THE STEERING COLUMN. IT HAS BEEN REPORTED BY OTHERS TO BE DEFECT FROM A CHEAP PLASTIC PART . I AM READING THAT THIS PROBLEM COULD RESULT IN A LOSS OF LIFE. YOU CAN HEAR THE POPPING SOUND WHEN TURNING CORNERS, LEFT AND RIGHT.

Exterior Lighting
Filed Sep 27, 2019100,000 milesCA

I HAVE 2011 KIA OPTIMA SX WITH HID HEADLIGHTS AND THEY HAVE BEEN DIM FOR A LONG TIME. THEY BECAME NOTICEABLY DIM IN 2015 AND HAVE EVER SINCE BEEN DIM AND HAVE HAD A NOTICEABLE CHANGE IN THE LIGHT PATTERN. THIS IS NOT CAUSED BY FOGGY OR YELLOWING PLASTIC AS THE HEADLIGHTS HAVE BEEN PROTECTED BY A CLEAR PLASTIC PROTECTIVE "STICKER BRA" EVER SINCE THE CARE WAS PURCHASED NEW IN JULY 2011. THE HEADLIGHTS ARE EXPERIENCE THE SAME ISSUE AS OTHER OWNERS OF THE CAR, DETERIORATION OF THE INTERNAL REFLECTOR FOR THE HID HEADLIGHT. AS A RESULT THE LIGHT PATTERN BECOMES ALTERED OR DIM. IT IS DANGEROUS TO DRIVE AT NIGHT WITH THIS CAR. THE HEADLIGHT HAVE BEEN REPLACED WITH NO IMPROVEMENT IN THE LIGHTING OUTPUT OR PATTERN. THIS IS SIMILAR CONSISTENT WITH MANY OWNERS OF THE SAME MODELS. KIA HAS ISSUED A WARRANTY EXTENSION BUT THE DEALER NEEDS TO PROVIDE A VIDEO THAT SHOWS FLAKING OF THE REFLECTOR BETWEEN THE SPACE WHERE THE BULB IS AND THE CLEAR LENS CAP. THIS IS NOT THE REFLECTOR BEHIND THE BULB THAT WOULD AFFECT THE LIGHT PATTERN. DEALERS DO NOT LOOK AT THE LIGHT PATTERN AS IT IS NOT PART OF THE DIAGNOSTIC STEPS. THEY ONLY LOOK FOR FLAKING OF THE REFLECTOR BETWEEN THE SPACE WHERE THE BULB IS AND THE CLEAR LENS CAP WHICH WOULD SEEM TO BE MORE COSMETIC THEN FUNCTIONAL.

EngineFire
Filed Sep 26, 2019152,442 milesTX

TL* THE CONTACT OWNED A 2011 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED AN OFF DUTY POLICE OFFICER WHO FLAGGED THE VEHICLE DOWN AND INFORMED HIM TO PULL OVER BECAUSE FLAMES WERE PRESENT UNDERNEATH THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER OF THE ROAD AND EXITED THE VEHICLE AS IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY AN INDEPENDENT MECHANIC TO THE CONTACT'S RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 152,442.

Electrical SystemFire
Filed Sep 22, 201990,000 milesVA

RIGHT LOW BEAM NEEDED CONSTANT CHANGING (1 EVERY 4-6 MONTHS). WITHIN THE LAST 6 MONTHS, I HAD CHANGED THE BULB, 2 WEEKS LATER, THE LOW BEAM LIGHT WAS NOT WORKING AGAIN. NOTICED A WHITE FILM ON INSIDE OF LIGHT ASSEMBLY. UPON INVESTIGATION, I DISCOVERED THE WIRING CAUGHT FIRE AND MELTED THE CONNECTOR FOR THE LIGHT BULB. I PURCHASED A NEW ASSEMBLY, ONLY TO HAVE THE EXACT SAME THING HAPPEN. THIS IS A HUGE SAFETY CONCERN. FIRSTLY, THE LOW BEAM LIGHTING IS ABSOLUTELY HORRIBLE IN THIS CAR TO BEGIN WITH, NOW I'M RUNNING OFF OF ONE LIGHT. AFTER LOOKING INTO COMPLAINTS ONLINE, I SEE THIS PROBLEM IS PREVALENT ACROSS THE BOARD WITH THIS CAR. KIA IS A MULTI MILLION DOLLAR COMPANY, YOU NEED TO STAND BEHIND YOUR PRODUCT AND HAVE THE MINDSET OF PUTTING YOUR CUSTOMERS SAFETY AS A PRIORITY. I WORK AS A FIREFIGHTER/EMT AND I'D HATE TO ARRIVE ON SCENE OF SOMEONE THAT WAS KILLED DUE TO KIA'S FAULTY UNSAFE PRODUCT. ESPECIALLY OF ONE THAT COULD BE PREVENTED BY FIXING THESE PROBLEMS THAT YOU KNOW IS A MANUFACTURER DEFECT. SHAME ON YOU KIA FOR PUTTING PEOPLE AT RISK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Kia Optima → · Every Optima year → · How the figures are calculated →