SUMMARY: THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAG SENSOR WOULD NOT IDENTIFY THAT A PASSENGER WAS SITTING IN THE VEHICLE, CAUSING THE AIRBAG TO INDICATE THAT THE AIR BAGS WERE OFF. COMPLAINED TO THE DEALER 4 TIMES. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY WRONG.. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS FIRST REPORTED 30,000 NOW HAS 49,000. THEY SHOULD RECALL THESE KIA. LAST TIME AT THE DEALER WAS FEBRUARY, 2012. *TR
2008 Kia Optima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIRBAG SENSOR WOULD NOT IDENTIFY THAT A PASSENGER WAS SITTING IN THE VEHICLE, CAUSING THE AIRBAG TO INDICATE THAT THE AIR BAGS WERE OFF. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 36,000.
MY 2008 KIA OPTIMA STALLED, WITHOUT WARNING, WHILE DRIVING APPROXIMATELY 35-40 MPH ON A BUSY HIGHWAY NEAR AN EXIT. THE CAR LOST ALL POWER, INCLUDING STEERING. THE CAR ENDED UP RIDING A GUARDRAIL AND LANDED ON TOP OF IT. THE END RESULT WAS, FOR ME, A BROKEN NECK! THERE WAS ABSOLUTELY NO WARNING PRIOR TO THIS HAPPENING. I WAS ON MY WAY TO PICK MY 3 YEAR OLD SON UP FROM SCHOOL. HAD HE BEEN IN THE CAR, THIS MAY HAVE BEEN CATASTROPHIC! MY AIRBAGS DID NOT DEPLOY! THIS IS UNACCEPTABLE. THE CAR IS UNDERGOING BODYWORK REPAIRS AND I AM SCARED TO DEATH TO STEP FOOT IN THIS DEATH TRAP EVER AGAIN. CALLS TO THE KIA DEALER WHERE I BOUGHT THE CAR GO UNANSWERED, AS THEY USUALLY DO. THIS IS SERIOUS! IF YOUR OPTIMA HAS STALLED WHILE DRIVING WITHOUT WARNING PLEASE POST A COMPLAINT. THIS NEEDS TO BE A RECALL! *TR
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT WAS DRIVING 65 MPH WHEN THE BRAKE WAS APPLIED AND THE ABS SYSTEM ACTIVATED WITHOUT WARNING. THE FAILURE CAUSED THE STEERING WHEEL TO SEIZE AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER OF THE SECOND VEHICLE WAS INJURED. THE CONTACT ALSO SUSTAINED INJURIES TO THE RIGHT WRIST. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY AND A POLICE REPORT WAS FILED (AUSTIN POLICE DEPARTMENT CASE NUMBER: 1200904053). THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
DECEMBER 28, 2011, I NOTICED THAT MY AIRBAG LIGHT LOCATED ON THE DASHBOARD CONTINUOUSLY STAYS ILLUMINATED. I HAVE TAKEN IT TO THE DEALER TO GET IT CHECKED OUT. I WAS TOLD THAT THE AIRBAG SENSORS ARE LOCATED IN THE DRIVER/ PASSENGER SEATS. THE MECHANIC AT KIA DEALER TRIED TO FIX THE PROBLEM, BUT WAS UNSUCCESSFUL. THE SERVICE REPRESENTATIVE INFORMED ME THAT THEY WOULD HAVE TO REPLACE THE SENSORS. I'VE VIEWED THE COMPLAINTS OF PEOPLE THAT OWN KIA OPTIMA 2008. IT STATES THAT THESE CARS WERE RECALLED BECAUSE OF SIGNIFICANT AMOUNT OF DEFECTS. (I ONLY HAVE 43,000 MILES) IN ADDITION, A WEEK AGO I'VE STARTED HEARING A TICKING NOISE COMING FROM THE ENGINE AREA WHEN I ACCELERATE GOING UP IN A ROLLER COASTER CLIMBING POSITION. THANK YOU FOR YOUR EXPEDITIOUS RESPONSE. *TR
WHEN I FILL MY 2008 KIA OPTIMA WITH GASOLINE, THE PUMP SHUTS OFF BUT GAS GUSHES OUT OF THE TANK. *KB
FIRST OF 2 SIDEWALL BLOW OUTS NO EXTERNAL CAUSE. *TR
SIDE WALL BLOW OUT REPLACED TIRE NO EXTERNAL CAUSE. *TR
2008 KIA OPTIMA 4CYL AUTOMATIC. I LIVE IN FLORIDA, HOT ALL THE TIME, USE AIR ALMOST ALL YEAR. CAR WILL STALL OUT WHILE IN MOTION WITHIN FIRST FEW MINUTES WHILE AC IS ON WHEN I AM SLOWING DOWN TO STOP SIGNS OR WHEN CROSSING INTERSECTIONS WHERE I HAVE TO GET ACROSS QUICKLY THEN LET OFF GAS TO MAKE TURN. CAR BECOMES HARD TO STEER WHEN ENGINE CUTS OFF, WORSE THAN A CAR WITHOUT POWER STEERING, SOMETIMES IT FEELS LIKE IT WONT MAKE IT THROUGH THE INTERSECTION TO THE MEDIAN SAFELY. CAN START THE CAR AGAIN, BUT IT TAKES A FEW SECONDS TO THROW CAR INTO NEUTRAL, TURN IGNITION, AND PUT BACK INTO DRIVE. AS I SAID THIS HAPPENS A LOT WHILE GOING THROUGH THE TURN OF INTERSECTION/ DIVIDED HIGHWAY AND THOSE FEW SECONDS MAKE THE DIFFERENCE BETWEEN A SAFELY TIMED TURN AND A POTENTIAL COLLISION. PROBLEM OCCURS FREQUENLTY FOR A WEEK OR TWO, THEN GOES AWAY FOR A WHILE AND COMES BACK. ONCE THE ENGINE HAS WARMED UP AND HAS BEEN MOVING FOR 5 MINUTES OR SO, IT DOESN'T HAPPEN. TOOK IT TO KIA DEALERSHIP SINCE THIS VEHICLE HAS 45000 MILES ON IT AND IS STILL UNDER MANUFACTURES BUMPER TO BUMPER WARRANTY, DEALERSHIP SERVICE DEPARTMENT SAID THEY WERE AWARE OF THE ISSUE WITH THAT GENERATION OF OPTIMAS AND THAT IT WAS ONLY WITH THE 4CYL MOTORS, THE V6'S WERE FINE. SERVICE DEPARTMENT SAID AT THIS TIME THERE IS NOT A FIX FOR IT AND WOULD NOT REPLACE ANY PARTS SINCE THEY DON'T KNOW WHICH PART(S) ARE CAUSING THE MALFUNCTION. WAS TOLD TO LET MY CAR WARM UP LONGER AND TO HOPE THAT KIA/HYUNDAI COMES UP WITH A RECALL O
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT WHEN THEY TRY TO STOP THE VEHICLE THE ENGINE REVS UP AND IT FEELS LIKE THE VEHICLE DOES NOT WANTED TO STOP. THE CONTACT STATED THAT IF THEY TAKE THEIR FOOT OFF OF THE BRAKE, IT FEELS LIKE THE VEHICLE IS GOING TO ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD NOTHING WAS FOUND WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 60,000.
WHEN I FILL MY 2008 KIA OPTIMA WITH GASOLINE, THE PUMP SHUTS OFF BUT GAS GUSHES OUT OF THE TANK. MY LOCAL DEALER HAS CLAIMED TO FIX THE PROBLEM, BUT IT STILL HAPPENS. THE SERVICE DEPT. RARELY ANSWERS THEIR TELEPHONE SO I CAN'T EVEN CALL THEM TO GET THE PROBLEM HANDLED. *TR
TL* THE CONTACT OWNS A 2008 KIA OPTIMA LS. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE SUN VISORS WOULD NOT REMAIN IN THE CLOSED, UPRIGHT POSITION AND THE DRIVER SIDE CHILD DOOR LOCK WOULD NOT UNLATCH. IN ADDITION, THE SAFETY LOCK FOR THE TRUNK WOULD DETACH AND CAUSE THE TRUNK TO OCCASIONALLY FLY OPEN WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WOULD CONSTANTLY BREAK DOWN AND THE DEALER WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED WHO SENT HER TO A SECOND DEALER FOR THE REPAIRS. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 54,800.
PASSENGER AIRBAG SAYS OFF WHEN PASSENGER IS SITTING IN THE FRONT SEAT. *TR
FORMAL COMPLAINT AGAINST ENTERPRISE AND BRIDGESTONE/FIRESTONE REGARDING IMPROPERLY MAINTAINED AND DEFECTIVE TIRE(S) ON A 2008 KIA OPTIMA RENTED FROM ENTERPRISE RENT-A-CAR, SEPTEMBER 2008 THAT RESULTED IN CATASTROPHIC TIRE FAILURE ACCIDENT. *KB THE CONSUMER ALSO STATED INJURIES WERE SUSTAINED FROM THE ACCIDENT. CALLED CONSUMER TO SEE IF THERE WAS A POLICE REPORT AND THE NUMBER OF INJURIES. *JB LEFT CONSUMER A VOICE-MAIL STATING HER COMPLAINT HAS BEEN FORWARDED TO THE APPROPRIATE DEPARTMENT. 05/10/11
2008 KIA OPTIMA. PASSENGER AIR BAG LIGHT STAYS OFF EVEN WHEN 175 POUND PERSON IS SITTING IN SEAT. TAKEN CAR IN 4 TIMES TO BE FIXED. KIA SAYS WE ARE PROBABLY SITTING IN THE SEAT WRONG. FINALLY THEY REPLACE SEAT. STILL DIDNT SOLVE PROBLEM. DOESENT MATTER WHAT SPEED. *TR
WHEN FRONT SEAT PASSENGER SITS IN THE PASSENGER SEAT OF THE 2008 KIA OPTIMA, THE AIRBAG "OFF" INDICATOR DOESN'T SWITCH TO ON. I WAS TOLD BY DEALER THAT THE STEPS IS THAT THE CAR NEEDS TO BE OFF, PASSENGER SITS, THEN TURN THE CAR ON. THIS AUTOMATIC FEATURE IS GOING TO GET SOMEONE KILLED . . . NOT TURNING ON THE PASSENGER RESTRAINT. UNLESS THE CAR IS OFF. TRUE SITUATION - MY WIFE GETS DISCHARGED FROM HOSPITAL FROM HAVING A BABY, I PULL CAR AROUND, GET OUT, LOAD ITEMS IN THE CAR. MY WIFE GETS IN THE CAR. HALF WAY HOME, WE REALIZE THE FRONT PASSENGER AIRBAG IS "OFF." *TR
THE PASSENGER SIDE AIRBAG MALFUNCTIONS. IT MAY OR MAY NOT ENGAGE WHEN ONE SITS IN THE SEAT. AFTER MOVING AROUND; GETTING OUT OF CAR AND/OR REFASTENING SEAT BELT IT WILL MOST OF THE TIME ENGAGES. THE SIZE OF THE PERSON, THE MOVEMENT OF THE CAR (OR NOT), AND SITTING POSITION DO NOT APPEAR TO MATTER. ONE KNOWS THAT THE AIRBAG IS NOT EMPLOYED PROPERLY BECAUSE THE LIGHT INDICATING THE FUNCTIONING OF THE PASSENGER SIDE AIRBAG WILL READ "OFF."
I HAVE A 2008 KIA OPTIMA THAT I PURCHASED BRAND NEW IN 2007 I HAVE NOTICED THAT WHEN I HAVE A PASSENGER THE AIRBAG LIGHTS STATES THAT AIR BAG IS OFF THIS IS SCARY ARE MY PASSENGERS NOT BEING PROTECTED BY THE AIR BAG. *TR
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THE STEERING WHEEL WOULD INTERMITTENTLY LOCK AND THE ENTIRE INSTRUMENT CLUSTER WOULD ILLUMINATE. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTING IT RESUMED NORMAL OPERATION. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE OVER A DOZEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR DIFFERENT TIMES BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THAT WITHOUT A PROPER DIAGNOSIS, THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,000.
2008 KIA OPTIMA STALLS WHILE IN MOTION. VEHICLE WILL SHUT ITSELF OFF. IT IS AS IF SOMEONE REACHES OVER AND TURNS THE KEY OFF. IT HAS HAPPENED WITH THE CAR STANDING STILL AND WITH THE CAR IN MOTION. STALLING USUALLY OCCURS WITHIN FIRST FEW MINUTES OF OPERATION AND WITH HOT OUTDOOR TEMPERATURES. FIRST VISIT TO KIA RESULTED IN REPLACED FUEL TANK (CODES FOR BAD ROLL OVER VALVE). PROBLEM WENT AWAY FOR ABOUT A YEAR THEN CAME BACK. CAR HAS BEEN IN THE SHOP 4 TIMES OVER THE LAST MONTH AND A HALF. SHOP CAN'T DUPLICATE THE PROBLEM, SO THEREFORE, CAN'T FIX THE PROBLEM. THE CAR IS SUBJECT TO SHUTTING ITSELF OFF AT ANYTIME WITH NO WARNING, THE LAST OCCURRENCE HAPPENED JUST BEFORE MY WIFE WAS TO MERGE ONTO A BUSY HIGHWAY. APART FROM FUEL TANK, DEALER HAS DONE NOTHING SUBSTANTIAL TO REPAIR THE ISSUE (COMPUTER UPDATE, TIGHTENED LOOSE WIRES). *TR
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. WHILE DRIVING WITH AN OCCUPANT IN THE PASSENGER'S SEAT, THE CONTACT NOTICED THE PASSENGER'S AIR BAG INDICATOR LIGHT WAS NOT ILLUMINATED, INDICATING THE AIR BAG WAS NOT ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE MUST BE STARTED PRIOR TO HAVING AN OCCUPANT IN THE PASSENGER'S SEAT IN ORDER FOR THE PASSENGER AIR BAG TO FUNCTION CORRECTLY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 32,000.
I OWN A KIA 2008 OPTIMA. EVERY 3-5 DAYS THE PASSENGER AIRBAG SENSORS DO NOT DETECT A PERSON SITTING IN THE PASSENGER SEAT. I CAN DRIVE FOR MILES AND HAVE THE PERSON ADJUST THEIR POSITION AND IT STILL DOESN'T REGISTER. IT SEEMS TO OCCUR WITH PEOPLE BETWEEN 120-160 POUNDS. THEY ARE ALL OVER 5'5". I HAVE CONTACTED KIA CORPORATE CASE #[XXX] . BECAUSE IT HAPPENS EVERY THREE TO FIVE DAYS THEY WON'T DO ANYTHING UNTIL THE COMPUTER REGISTERS AN ERROR. THE COMPUTER DOESN'T THINK ANYONE IS THERE. IT DOESN'T THINK THERE IS AN ISSUE. THEY'VE BASICALLY TOLD ME WHEN IT HAPPENS TO TURN OFF THE CAR AND HAVE THE PERSON GET OUT OF THE CAR FOR 3 SECONDS AND THEN TRY IT AGAIN. THIS DOESN'T WORK WELL WHEN YOU ARE PICKING HS KIDS UP FROM SCHOOL. YOU CAN'T JUST STOP YOUR CAR IN THE MIDDLE OF THE STREET. I'VE DONE SOME RESEARCH. IT LOOKS LIKE KIA HAS BEEN AWARE OF THE PROBLEM SINCE 2006. I BELIEVE IT IS A SERIOUS SAFETY ISSUE. IF THE SYSTEM DOESN'T IDENTIFY THE PERSON IN THE SEAT AND THERE IS A HEAD ON COLLISION THE AIRBAG IS NOT GOING TO DEPLOY. I HAVE VIDEO AND PICTURES OF IT RECURRING. KIA WILL DON'T ACCEPT IT AS EVIDENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I CALLED KIA ROADSIDE ASSISTANCE WHEN LOCKED MY KEYS IN THE TRUCK OF MY 2008 KIA OPTIMA ACCIDENTLY. WHEN HE USED HIS INSTRUMENT TO OPEN THE DRIVER'S DOOR, THE ANTI-THEFT ALARM SOUNDED. HE WAITED UNTIL IT STOPPED AND ATTEMPTED TO OPEN THE TRUNK WITH THE RELEASE BUT IT WOULD NOT OPERATE DUE TO THE CAR SHUUTING DOWN. WHEN I GOT IN THE VEHICLE AND CLOSED THE DOOR IT LOCKED AGAIN AND I WAS NOT ABLE TO GET OUT. I WAS LITERALLY TRAPPED INSIDE MY CAR. THERE IS NO WAY TO ACCESS THE TRUNK FROM THE INSIDE. YOU CAN ONLY FOLD THE BACK SEAT DOWN BY USING A RELEASE FOUND ONLY INSIDE OF THE TRUNK. IF I HAD BEEN ALONE OR THE DRIVER HAD LEFT, I WOULD HAVE BEEN TRAPPED INSIDE OF MY VEHICLE WITH NO MEANS OF EXIT. THE ANTI-THEFT DEVICCE MAY PROTECT THE CAR FROM BEING STOLEN BUT IT SURE DOES NOTHING TO PROTECT THE CONSUMER. WHAT WOULD HAVE HAPPENED IF I HAD A BABY INSIDE WITH ME OR IT WAS 100 DEGREES OUTSIDE AND I COULD NOT UNLOCK THE DOORS TO GET OUT? I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS PROMPTLY TOLD THAT IT WAS REALLY MY FAULT FOR LOCKING MY KEYS IN THE TRUNK IN THE FIRST PLACE. THE ALSO EXPLAINED THAT THE 'NO ACCESS TO THE TRUNK FROM THE INSIDE' IS TO PROTECT AGAINST THIEVES BREAKING INTO MY CAR AND ENTERING THE TRUNK THROUGH THE BACKSEAT AND STEAL SOMETHING SUCH AS MY SUITCASE. WELL, I THINK IT WOULD BE EASIER TO REPLACE A SUITCASE THAN MY LIFE OR THE LIFE OF A CHILD. NEEDLESS TO SAY, I DEFINITELY DON'T FEEL SAFE DRIVING THIS CAR!
HEAD LIGHTS ARE NOT ADJUSTED CORRECTLY,LEFT LIGHT IS LOW CAUSING A DARK SPOT ON THAT SIDE. THIS HAPPENS WHEN LOW BEAM IS USED. RIGHT SIDE SHINES OUT FURTHER,BUT IT TAKES EFFECT AT THE SOLID WHITE LINE AT THE RIGHT SIDE OF ROAD. I HAVE HAD ONE CLOSE CALL I DID NOT SEE THE PERSON TILL HE GOT INTO THE LIGHT OF THE RIGHT HEAD LIGHT. *TR
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT TURNED THE IGNITION OFF AND ACTIVATED THE OPENING OF THE REAR TRUNK WHEN SUDDENLY THE RADIO UNIT BEGAN TO FUNCTION FOR APPROXIMATELY FIVE SECONDS. THE ENGINE WAS RESTARTED AND THE GEAR SHIFTER WAS PLACED INTO THE "DRIVE" POSITION, WHILE PRESSURE WAS APPLIED TO THE BRAKE PEDAL, THERE WAS UNCONTROLLABLE ACCELERATION. THE DRIVER TURNED THE IGNITION OFF AND PULLED OVER TO THE SIDE OF THE ROAD. AFTER RESTARTING THE VEHICLE HE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 6,835.
FRONT PASSENGER SIDE AIR BAG DOES NOT ALWAYS ACTIVATE WHEN AN ADULT SITS IN THE FRONT PASSENGER SEAT. THE DASHBOARD LIGHT INDICATES THAT THE AIRBAG IS OFF. EVEN WITH AN ADULT WEIGHING ABOUT 115 POUNDS OCCUPIES THE SEAT. *TR
INDICATOR LIGHT FOR PASSENGER SEAT AIR BAG HAS IRREGULAR PERFORMANCE. CAN'T DEPEND ON OPERATION OF PASSENGER SIDE AIR BAG. HAVE MADE 4 OR 5 COMPLAINTS WITH DEALER AND NO RESOLUTION. LOOKING AT INTERNET IT APPEARS THIS IS A PROBLEM WITH VARIOUS MODEL YEARS ON THE KIA OPTIMA AND OTHER MODELS WITHIN THE KIA FAMILY. WOULD LIKE TO HAVE RESOLUTION PRIOR TO HAVING AN ACCIDENT WITH SOMEONE IN THE PASSENGER SEAT AND THE AIR BAG DOES NOT FUNCTION.
WE HAVE A 2008 KIA OPTIMA, WITH 12,000 MILES.. THE PASSENGER SIDE AIRBAG INDICATOR LIGHT MALFUNCTIONS. WHILE PEOPLE ARE SEATED, IT COMES ON, INDICATING THE AIR BAG IS OFF; WHICH MEANS, IN CASE OF ACCIDENT IT WILL NOT DEPLOY. IT HAS DONE THIS RECENTLY ON THREE SEPARATE OCCASIONS WITH THREE DIFFERENT MEDIUM TO LARGE ADULTS. WE HAVE TAKEN THIS TO THE LOCAL KIA SERVICE TWICE AND HAVE BEEN TOLD EACH TIME, "YOU ARE NOT SITTING CORRECTLY." THEY EVEN SUPPLIED US WITH A "SERVICE BULLETIN" INSTRUCTING EMPLOYEES HOW TO RESPOND WHEN PEOPLE REPORT THIS CONCERN... INSTRUCTING THE CONSUMER HOW TO "SIT CORRECTLY." AFTER, MUCH CONVERSATION WITH THE LOCAL KIA DEALERSHIP EMPLOYEES, EVERYONE, THE SERVICE MANAGER, TECH, AND COMPANY MANAGER AGREED THAT WE HAD A PROBLEM BUT THEY COULDN'T FIX IT. THEIR REASON WAS KIA WOULD NOT RECOGNIZE IT AS A PROBLEM AND WOULD NOT COVER IT UNDER THE WARRANTY. AS A MATTER OF FACT, THE MANAGER REPORTED TO ME THAT THE KIA REP WAS NOT PLEASED THAT THE EMPLOYEES HAD USED THE WORD "PROBLEM" WHEN REFERRING TO MY SITUATION. THIS IS A MAJOR SAFETY CONCERN AND IT LEAVES ME WITH A CAR, THAT WHEN THE LIGHT COMES ON, I HAVE TO STOP AND MOVE THE PASSENGER TO THE BACK SEAT, AS THE AIRBAG WOULD NOT DEPLOY IN CASE OF AN ACCIDENT. UPON CHECKING THE INTERNET, I HAVE DISCOVERED PAGES OF OTHERS REPORTING THIS SAME PROBLEM WITH THE SAME INANE INSTRUCTIONS OF "NOT BEING SEATED PROPERLY." IF THE KIA'S SENSOR IS THAT SENSITIVE, IT NEEDS TO BE FIXED. WE FEEL THIS NEEDS TO BE ADDRESSED AND
EARLIER THIS YEAR WE PURCHASED A NEW 2008 KIA OPTIMA LX/EX 4D. YESTERDAY MY HUSBAND WAS DRIVING SOUTH ON FLORIDA'S TURNPIKE HE WAS SLOWING DOWN TO GET OFF ON AN EXIT WHEN THE CAR MADE A LOUD NOISE AND IT STARTED PULLING TO THE RIGHT. HE TRIED VERY HARD TO GAIN CONTROL OF THE CAR BUT IT KEPT ON PULLING RIGHT. HE CRASHED INTO TWO PARKED VANS THAT WERE ON THE SIDE OF THE ROAD (COUNTY WORKERS). WHEN THE CAR FINALLY STOPPED HE NOTICED THAT THE DRIVER'S SIDE WHEEL WAS FACING FORWARD WHILE THE PASSENGER SIDE FRONT TIRE WAS FACING COMPLETELY TO THE RIGHT. SINCE THE ACCIDENT I HAVE CONTACTED THE KIA HEADQUARTERS AND REPORTED THE DEFECT. THEY TOLD ME THAT IT FIRST HAD TO BE EVALUATED BY A KIA SERVICE CENTER BUT THEY ARE REFUSING TO PAY FOR THE TOWING. THEY DO NOT WANT TO PROVIDE A RENTAL CAR AND THEY TOLD ME IT WILL BE AT LEAST FOUR DAYS BEFORE THEY CAN EVALUATE THE CAR. *TR
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. WHILE DRIVING 40 MPH, AIR WOULD SEEP THROUGH THE WINDOW WHILE IT WAS CLOSED. THE CONTACT COULD HEAR THE WIND AT SPEEDS OF 40 AND 60 MPH. ONE DEALER SUGGESTED DRIVING WITH THE REARVIEW MIRROR CLOSED TOWARDS THE DOOR. ANOTHER DEALER ATTEMPTED TO ADJUST THE DOOR, BUT WAS UNSUCCESFUL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 4,000.
BOUGHT A NEW OPTIMA 2008. THE PASSENGER AIRBAG IS ALMOST ALWAYS OFF WHEN A PASSENGER IS SEATING NORMALLY ON THE FRONT SEAT. THE DEALER REFUSES TO FIX IT DESPITE THE CAR BEING BRAND NEW. *TR
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE NOT PROVIDING THE APPROPRIATE LIGHTING DISTANCE. THE DEALER WAS UNABLE TO CORRECT THE FAILURE. IT WOULD COST APPROXIMATELY $100 TO REPLACE EACH BULB. THE BUMPER WOULD HAVE TO BE REMOVED FROM THE VEHICLE IN ORDER TO INSTALL THE BULB. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST SINCE THERE WAS NO DEFECT. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 3,878.
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED, WHICH MEANT THAT THE AIR BAG WAS DEACTIVATED. THE INDICATOR NEVER ILLUMINATED TO INDICATE THAT IT WAS ACTIVATED. THE FAILURE OCCURS INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT FINDS THIS TO BE VERY UNSAFE BECAUSE THERE WAS NO GUARANTEE THAT THE AIR BAG WOULD ACTIVATE IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT BECAUSE PASSENGERS WERE SEATED IMPROPERLY, THE AIR BAG MODULE WOULD NOT ACTIVATE. NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER COULD NOT FIND ANY RECALLS; THEREFORE, NO COMPENSATION WOULD BE MADE. THE FAILURE MILEAGE WAS 5 AND CURRENT MILEAGE WAS 5,843.
CONSUMER STATES THAT THE VEHICLE HEADLIGHTS DIM AT LOW SPEEDS AND WHEN APPLYING THE BRAKES OR JUST SLOWING DOWN. *NJ THE CONSUMER WAS INFORMED IT WAS THE DESIGN OF THE VEHICLE. *JB
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 25 MPH IN THE RAIN ON A HIGHWAY AND APPLYING PRESSURE TO THE BRAKE PEDAL IT LOCKED UP. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE TO THE EMERGENCY LANE AND WAS UNSUCCESSFUL. HE REAR-ENDED THE PROCEEDING VEHICLE AND CAUSED A MULTI-VEHICLE TRAFFIC COLLISION. THE AIR BAGS DID NOT DEPLOY WITH THE IMPACT TO THE FRONT OF THE VEHICLE. THE "AIR BAG" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED ON UNTIL THE ENGINE WAS SHUT OFF. IN ADDITION, THE SEAT BELT SHOULDER HARNESS STRAPS WERE NON-FUNCTIONAL ON THE FRONT PASSENGER SIDE. THE POLICE AND AMBULANCE ARRIVED AND A POLICE REPORT WAS FILED. THERE WAS NO PERSONAL INJURY. THE VEHICLE SUSTAINED DAMAGES AND WAS DRIVEN TO HIS RESIDENCE. THE FAILURE AND CURRENT MILEAGES WERE 2,600.
2008 KIA OPTIMA EXV6, SINCE NEW, WHEN LIGHTLY BRAKING WHILE DECELERATING FROM 40 MPH, THE CAR DOWNSHIFTS AND HAS AN ACCELERATION SURGE AT AROUND 25 MPH. WHEN COMPLAINING TO THE DEALER, THEY SAID THE KIA'S WERE MADE THAT WAY. THIS IS AN UNSAFE CONDITION THAT CAN CAUSE A REAR END COLLISION. THE CAR SHOULD HAVE NORMAL ENGINE BRAKING THAT ALLOWS FOR CONTINUOUS DECELERATION AS LONG AS THE ACCELERATOR PEDAL IS NOT TOUCHED. THANK YOU FOR YOUR CONSIDERATION OF THIS COMPLAINT. *TR
I WAS TURNING INTO A PARKING SPOT, AND WHILE BRAKING, THE VEHICLE SHUTTERED AND HIT A CONCRETE POLE. *TR
DEALER HAS PUT OFF FOR OVER A MONTH REPAIRING FUNCTIONALITY OF PASSENGER AIR BAG SYSTEM. SYSTEM DOES NOT WORK. ONE MONTH WITH RUN AROUND AND DEALER SEEMINGLY UNABLE TO EXPRESS CONCERN OVER THIS SAFETY ISSUE. KIA CUSTOMER SERVICE NOTIFIED. *TR
MY NEW KIA HAS ABOUT 700 MILES ON IT, AND WHEN I PARK IT ON AN INCLINE SUCH AS THE ONE ENTERING MY GARAGE AND I SHUT THE ENGINE OFF AND PLACE IT INTO 1ST GEAR (IT IS A STANDARD SHIFT), THE CAR SLIPS BACKWARD. UPON TAKING IT TO THE DEALERSHIP, THEY INFORMED ME THAT THE ENGINE COMPRESSION IN THE CAR IS TOO LOW TO HOLD THE CAR IN 1ST GEAR ALONE, AND THAT THE EMERGENCY BRAKE MUST ALSO BE APPLIED. MY QUESTION IS: I HAVE A 3 YR OLD GRANDSON, BUT LET'S SUPPOSE HE IS 5 AND HE WANTS TO GO OUT AND PLAY, WHICH HE COULD DO UNSUPERVISED, AND HE DECIDES HE WANTS TO GET IN GRANDMA'S CAR AND PLAY AND ACCIDENTALLY LETS THE EMERGENCY BRAKE OFF. MY CAR WOULD THEN BEGIN SLIPPING BACKWARD WITH THE CHILD INSIDE. I CONSIDER THAT TO BE A BIG SAFETY HAZARD. FURTHER I HAVE ALWAYS BEEN TAUGHT THAT IF YOUR PARKING BRAKE FAILS, THE GEAR BOX WOULD STILL KEEP THE CAR FROM ROLLING BACKWARDS. 2. MY CAR STALLS FAIRLY FREQUENTLY IN 1ST GEAR, AND VERY FREQUENTLY IN REVERSE, BOTH INCIDENTS OCCUR WHEN THE CAR IS INCHING UP OR OUT OF A PARKING SPACE. THE DEALERSHIP SAID THEY ARE LOOKING INTO IT AND WILL LET ME KNOW, BUT AGAIN, IN HEAVY TRAFFIC THIS RUNS THE RISK OF BEING REARENDED. IF YOU CAN INFORM ME ON EITHER OF THESE ITEMS, I WOULD APPRECIATE IT AS THE DEALERSHIP DOESN'T SEEM INCLINED TO DO ANYTHING ABOUT EITHER PROBLEM AT THE MOMENT. IT MAY JUST BE A FUEL TO AIR RATIO MIX GOING INTO THE ENGINE ON THE STALLING, WHICH SHOULD BE SIMPLE ENOUGH TO FIX, BUT SURELY THE COMPRESSION IN THE ENGINE CAN ALSO BE ADJUSTED
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. TWO DAYS AFTER PURCHASING THE VEHICLE, THE AIR BAG OFF WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE A PASSENGER WAS PRESENT. THE DEALER STATED THAT THE ADULT PASSENGER WOULD EITHER HAVE TO RIDE IN THE BACK SEAT OF THE VEHICLE OR CARRY A 10 LBS. WEIGHT WHILE RIDING IN THE VEHICLE BECAUSE THE AIR BAG SENSOR WOULD ONLY DETECT 110 LBS. AND UP. THE FAILURE MILEAGE WAS 18.
THE PASSENGER AIR BAG DOES NOT ACTIVATE WITH A 115LB WOMAN IN THE SEAT. I HAVE RESEARCHED THE WEB AND UNDERSTAND THAT THE AIR BAG MUST ACTIVATE IN THE EVENT THE OCCUPANT IS 100LB OR MORE. THE MANUFACTURER HAS INDICATED THAT THEIR SPEC. IS 115LB. *TR
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. WHENEVER THE CONTACT WOULD DRIVE DOWN A HILL OR SLOPE WITH THE LOW BEAMS ACTIVATED, A BLIND SPOT WOULD APPEAR THREE CAR LENGTHS AHEAD OF HIS VIEW. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 2,000. UPDATED 07/31/08. *LJ UPDATED 08/05/08
TL*THE CONTACT OWNS A 2008 KIA OPTIMA. WHILE THE VEHICLE WAS IDLING OR IN MOTION, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL, WHICH INDICATED THAT IT WAS DEACTIVATED. THE FRONT PASSENGER SIDE AIR BAG SENOR DOES NOT OPERATE WHEN THE OCCUPANT SEATED IN THE PASSENGER SEAT WEIGHS LESS THAN 105 POUNDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE SENSOR WAS OPERATING PROPERLY. THE FAILURE CONTINUED AND THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED WITH THE AIR BAG. THE FAILURE MILEAGE WAS 50 AND CURRENT MILEAGE WAS 450.
HAD IN POSSESSION FOR 2 DAYS A 2007 KIA OPTIMA, PULLED TO THE RIGHT. COULDN'T BE FINANCED. RECEIVED A 2008 KIA OPTIMA RIGHT OFF OF DELIVERY TRUCK,IT PULLS TO THE RIGHT EVEN WORSE. TOLD DEALERSHIP OF PROBLEM. TOLD IT WAS MOST LIKELY LOW TIRE PRESSURE AND SENT IT FOR AN ALIGNMENT. STILL PULLS TO RIGHT. I WAS TOLD AS A JOKE TO TURN ON BLINKER IF I WAS TO LET GO OF WHEEL! THE FRONT END OF BOTH NEW CARS, FROM 2 DIFFERENT YEARS, LOOKING DOWN ON THE HOOD, ARE TWEAKED. THE DRIVERS SIDE IS FLUSH AND PASSENGER SIDE IS OFF AND SITS FUNNY. NO ACCIDENTS YET! *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Kia Optima → · Every Optima year → · How the figures are calculated →