Page 4 of 4 · complaints 151–167 of 167

2007 Kia Optima complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags › Frontal
Filed Aug 9, 20096,750 milesNJ

IN 2007 I PURCHASED A NEW KIA OPTIMA FROM COLEMAN KIA IN TRENTON, NJ. SOON AFTER, I DISCOVERED THAT THE PASSENGER AIRBAG INDICATOR LIGHT WOULD SOMETIMES REMAIN ILLUMINATED EVEN THOUGH THERE WAS AN ADULT PASSENGER IN THE SEAT, MEANING THAT THE AIRBAG WAS NOT ACTIVATED. THE DEALER PERFORMED A SYSTEM CHECK AND DETERMINED THAT THE SYSTEM WAS PERFORMING TO SPECIFICATIONS. SHORTLY THEREAFTER, THE PROBLEM RECURRED. THE DEALER THEN SAID THAT THEY COULD NOT DIAGNOSE THE PROBLEM UNLESS THE CONDITION OCCURRED IN THEIR PRESENCE.THIS TIME WHEN THE PROBLEM RECURRED I RETURNED TO THE DEALERWITH MY WIFE IN THE PASSENGER SEAT. THIS TIME, THE SEAT CUSHION ASSEMBLY WAS REPLACED. THE NEXT TIME THE PROBLEM OCCURRED, THE DEALER PROVIDED ME WITH A BULLETIN FROM KIA OUTLINING PROPER SEATING POSITIONS. I WAS ALSO ADVISED THAT IF THE PROBLEM RECURRED (WHICH IT DID) THAT I SHOULD PULL TO THE SIDE OF THE ROAD AND TURN THE IGNITION OFF, HAVE THE PASSENGER GET OUT AND THEN BACK IN AND THEN RESTART THE CAR. THIS SHOULD ALLOW THE ONBOARD COMPUTER TO RESET AND (HOPEFULLY) RECOGNIZE THE PRESENCE OF A FRONT SEAT PASSENGER. AT THIS POINT, I CONTACTED KIA'S REGIONAL OFFICE TO FILE A COMPLAINT. THE REFERENCE # IS K1580673. AN APPOINTMENT WAS SCHEDULED WITH KIA'S FIELD TECHNICAL REPRESENTATIVE. IN THE MEANTIME, I WAS TOLD TO PLACE A TOWEL ON THE SEAT TO MORE EVENLY DISTRIBUTE PASSENGER WEIGHT?? ON 07/30/09, KIA'S FIELD TECH INSPECTED THE CAR AND DETERMINED THE AIRBAG SYSTEM WAS OPERATING TO DESIGN INTENT. SINCE TH

Air Bags › Frontal
Filed Aug 5, 2009CT

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHENEVER AN OCCUPANT WAS POSITIONED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED 80% OF THE TIME WHEN AN OCCUPANT WAS DETECTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NINE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 27,000.

Power Train › Automatic Transmission
Filed Jul 14, 200926,591 milesIL

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE THE CONTACT WAS BACKING OUT OF THE DRIVEWAY AT A LOW SPEED, HE ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE. HE NOTICED THAT THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SHIFT CABLE NEEDED TO BE RE-ATTACHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 38,100 AND FAILURE MILEAGE WAS 26,591.

Air Bags
Filed Mar 12, 2009100 milesMO

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY. THE FAILURE OCCURRED 75% OF THE TIME AND HE COULD NEVER DETERMINE WHEN IT WOULD ILLUMINATE OR DIM. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES WITHIN TWO YEARS, BUT THEY COULD NEVER DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE MANUFACTURER STATED THAT THEY WOULD COLLECT SERVICE RECORDS AND GET BACK WITH HIM. THE CURRENT MILEAGE WAS APPROXIMATELY 11,800 AND FAILURE MILEAGE WAS APPROXIMATELY 100.

Latches/Locks/Linkages
Filed Feb 11, 20096,000 milesWA

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE TRUNK WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. UNEXPECTEDLY, THE TRUNK UNLATCHED WITHOUT ASSISTANCE. THE FAILURE OCCURRED SPONTANEOUSLY. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND CLOSED THE TRUNK DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURES OCCURRED ON THIRTY SEPARATE OCCASIONS. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 14,000. UPDATED 03/18/09.*LJ THERE WAS A HESITIATION WITH THE VEHICLE BETWEEN 40 AND 50 MPH, THERE WAS A BURNING SMELL WHEN THE VEHICLE WAS TURNED OFF. THERE WAS NO HEAT COMING FROM THE LOWER HEATING DUCTS. THE CRUISE CONTROL CAME ON BY ITSELF

Visibility
Filed Jan 30, 200921,000 milesIN

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. ON JANUARY 27, 2009, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING 10 MPH IN THE SNOW. THE DEALER STATED THAT THE MOTOR, WIPER LINKS, AND WIPER BALL JOINT FAILED. THE DEALER REPLACED THE MOTOR UNDER WARRANTY, BUT WANTED TO CHARGE $100.83 TO REPLACE THE BALL JOINT AND WIPER LINK BECAUSE THEY WERE NOT INCLUDED IN THE WARRANTY. THE CONTACT FEELS THAT THE FAILURE WAS CAUSED BY A DEFECT AND ALL THE PARTS SHOULD BE COVERED BY THE MANUFACTURER. SHE WILL FILE A REPORT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 21,000.

Air Bags › Side/Window
Filed Dec 29, 200814,000 milesMS

THE PASSENGER AIR BAG WARNING LIGHT STAYS ILLUMINATED WHEN MY WIFE SITS IN THE PASSENGER SEAT. SINCE SHE ONLY WEIGHS ABOUT 100 POUNDS I CALLED KIA THEIR REPRESENTATIVE TOLD ME THAT IT TOOK 120M POUNDS TO TURN THE LIGHT OFF. THIS DOES NOT SOUND CORRECT TO ME. THE VEHICLE IS A 2007 KIA OPTIMA. ANY HELP THAT YOU CAN GIVE ME WILL BE GREATLY APPRECIATED *TR

Air BagsCrash
Filed Nov 5, 200833,000 milesFL

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE SLID AND STRUCK A GUARDRAIL WHILE AVOIDING ANOTHER VEHICLE. THE ROADS WERE WET DUE TO RAINY CONDITIONS. AFTER STRIKING THE RAIL, THE FRONT END SLID AND THE PASSENGER SIDE WAS DAMAGED. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE HAD TO BE TOWED TO A SHOP AND WAS CONSIDERED TO BE DESTROYED BY THE INSURANCE COMPANY. THE CONTACT STATED THAT DUE TO THE SEVERITY OF THE CRASH, THE AIR BAGS SHOULD HAVE DEPLOYED AND MAY HAVE FAILED DUE TO A DEFECT IN THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 33,000. UPDATED 11-25-08 *BF

Air Bags › Frontal
Filed Aug 13, 20083,000 milesMO

WE OWN A 2007 KIA OPTIMA. THE PASSENGER SIDE AIRBAG DASHBOARD INDICATOR LIGHT CONTINUOUSLY SHOWS THAT THE AIRBAGS ARE IN THE OFF POSITION WHICH MEANS THAT THEY MAY NOT DEPLOY DURING A COLLISION. WE TOOK OUR NEW CAR TO THE DEALER WHERE IT WAS PURCHASED TWICE AND WAS TOLD BOTH TIMES THAT THE PROBLEM WAS A MANUFACTURING "FLAW" AND THAT NO REPAIR WAS POSSIBLE. THEY REFUSED TO EVEN LOOK AT IT. *TR

Seat Belts
Filed Aug 1, 200823,000 milesAZ

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT WHEN SMALL FRAMED PASSENGERS OCCUPY THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. THIS INDICATES THAT THE FRONT PASSENGER SIDE AIR BAG IS INOPERATIVE AND MAY NOT INFLATE IN THE EVENT OF A CRASH THAT MERITS AIR BAG DEPLOYMENT. THE FAILURE MAY RESULT IN INJURY TO THE PASSENGER. THE DEALER STATED THAT HIS MODEL WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS), ALTHOUGH THE FAILURES WERE IDENTICAL. CURRENTLY, THE DEALER IS REPLACING THE SEAT ASSEMBLY, WHICH CONTAINS THE AIR BAG SENSORS. THE FAILURE AND CURRENT MILEAGES WERE 23,000. UPDATED 09/13/08.*LJ THE SEAT BELT WAS REPLACED.

Engine and Engine Cooling
Filed Jul 11, 2008GA

2007 KIA OPTIMA WITH SEVERAL SAFETY ISSUES. CONSUMER STATES THAT THE TRANSMISSION WAS REPLACED IN FEBRUARY 2008, 5 WEEKS AFTER THE CAR WAS PURCHASED. IN APRIL MECHANIC INFORMED CONSUMER THAT THE #1 ENGINE BRACKET BOLT WAS MISSING. *KB THE CONSUMER STATED THE TPMS LIGHT ILLUMINATED OCCASIONALLY. *JB

Air Bags › On-off Switch Assembly
Filed Mar 29, 200850 milesIL

WARNING LIGHT FOR PASSENGER AIR BAGS IS DEFECTIVE TO THE EXTENT THAT PASSENGER MUST SIT IN SEAT AN EXACT, CERTAIN WAY UPON FIRST ENTERING VEHICLE. IF SAID PASSENGER DOES NOT POSITION THEMSELVES CORRECTLY, SENSORS IN SEAT WILL NOT ANALYZE PERSON CORRECTLY, AND SUBSEQUENTLY THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF CRASH. KIA DEALERS HAVE RECEIVED A BULLETIN FROM KIA CORP., PERTAINING TO THIS MATTER, SO SEVERAL CONSUMERS HAVE APPARENTLY NOTICED THIS RATHER SERIOUS ISSUE AND REPORTED THE PROBLEM. MY VEHICLE RECENTLY WAS CHECKED BY A KIMECHANIC FOR THE FORMENTIONED PROBLEM, AND FOUND NO HISTORY OF FAILURES IN THE SYSTEM OF MY VEHICLE. *TR

Air BagsCrash1 injured
Filed Dec 21, 200711,000 milesIL

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING 30 MPH, THE ANTI-LOCK BRAKES FAILED. THE CONTACT VEERED OFF THE ROAD, DROVE INTO THE EMBANKMENT, AND STRUCK A TREE. THE REAR END OF THE VEHICLE SPUN AROUND AND A TREE CRASHED THROUGH THE WINDSHIELD. THE VEHICLE FLIPPED OVER AND LANDED UPRIGHT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS PRESUMED TO BE COMPLETELY DESTROYED. KIA STATED THAT THEY WOULD SEND OUT A REPRESENTATIVE TO DETERMINE WHY THE AIR BAGS AND ANTILOCK BRAKES FAILED. THE WIFE SUSTAINED BRUISES AND ALL THE OCCUPANTS WERE WEARING THEIR SEAT BELTS PROPERLY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 11,000. UPDATED 02-12-08 BF * THE CONSUMER STATED DOES NOT FEEL FAIRLY COMPENSATED FOR THE LOSS OF THE VEHICLE DUE TO THE DEFECT. UPDATED 02/12/08 *TR

Air Bags › On-off Switch Assembly
Filed Nov 22, 2007FL

WE PURCHASED OUR 2007 KIA OPTIMA THIS YEAR IN APRIL AND EVER SINCE WE'VE HAD THE CAR WE'VE HAD ISSUES WITH AIR BAG SENSOR ON THE PASSENGER SIDE FRONT SEAT. I RIDE IN THE PASSENGER SEAT AND ABOUT 30% OF THE TIME THE AIR BAG IS OFF LIGHT DOESN'T TURN OFF WHEN I'M SITTING IN THE SEAT, ONCE I LIFT MY REAR END OFF THE SEAT AND PUT IT BACK DOWN THEN THAT LIGHT GOES OFF. I'VE TAKEN THIS IN TO THE DEALER ONCE ALREADY AND THEY SAID THERE WAS NOTHING APPARENTLY WRONG, WE BROUGHT THE CAR HOME AND WITHIN 2 DAYS THE PROBLEM WAS RECURRING. THE CAR WILL BE RETURNED TO THE DEALER FOR A SECOND TIME WITH THIS ISSUE, I JUST WANT MY AIR BAG TO GO OFF IN THE EVENT OF AN ACCIDENT, I BELIEVE THAT'S FAIR. THE LAST TIME WE TOOK IT IN THEY SAID THERE WAS NOTHING WRONG WITH SENSOR ACCORDING THE COMPUTER, THEY RESET THE COMPUTER AND SENT US ON OUR WAY. HOPEFULLY THIS TIME WE'LL BE MORE SATISFIED WITH THE CONCLUSION OF THIS SERIOUS PROBLEM. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Nov 9, 2007SC

THE KIA OPTIMA WAS PURCHASED IN SEPTEMBER 2007. WITHIN A FEW DAYS, THE PASSENGER AIR BAG INDICATOR LIGHT SIGNALS THAT THE AIRBAG IS OFF AS IF THERE WERE NO PASSENGER WHEN A PASSENGER IS PRESENT. THIS OCCURS EVEN THOUGH THERE IS A PASSENGER WEIGHING OVER 120 POUNDS PROPERLY SEATED IN THE PASSENGER SEAT ABOUT 75% OF THE TIME OVER THE LAST MONTH . SERVICE APPOINTMENT SCHEDULED FOR 11/13/07. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Oct 14, 2007783 milesVT

THE KIA OPTIMA WAS PURCHASED IN AUGUST 2007. WITHIN A FEW WEEKS, THE PASSENGER AIR BAG INDICATOR LIGHT SIGNALS THAT THE AIRBAG IS OFF AS IF THERE WERE NO PASSENGER WHEN A PASSENGER IS PRESENT. THIS OCCURS EVEN THOUGH THERE IS A PASSENGER WEIGHING BETWEEN 120 AND 150 POUNDS PROPERLY SEATED IN THE PASSENGER SEAT ABOUT 25% OF THE TIME OVER THE LAST 2 MONTHS . OFTEN, BUT NOT ALWAYS, THE LIGHT GOES OUT IF THE CAR IS SHUT OFF AND RESTARTED. THE CAR HAS BEEN TO THE DEALER FOR REPAIR 5 TIMES. SEAT HARNESS CONNECTIONS WERE CHECKED, THE SEAT BOTTOM WAS REPLACED AND, MOST RECENTLY, THE SEAT MODULE WAS INCLUDING A "REPROGRAMMED". HOWEVER THE FAILURES CONTINUE. THERE IS ANOTHER REPAIR APPOINTMENT SCHEDULED FOR OCTOBER 15, 2007. PASSENGER SAFETY IS AT RISK BECAUSE THE AIR BAG WILL NOT DEPLOY IF THE INDICATOR LIGHT IS ON. *TR

Air Bags › Frontal
Filed Sep 13, 200750 milesFL

TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING 40 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE DEALER REPROGRAMMED THE SWITCHES, BUT THE FAILURE RECURRED. THE LIGHT DIMS WHEN THE VEHICLE IS SHUT OFF AND RESTARTED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER FOR INSPECTION. HE ALSO STATED THAT THE RADIO ANTENNA WAS MALFUNCTIONING AND THE RADIO STATIONS HAVE A LOT OF STATIC. THE MANUFACTURER STATED THAT THE ANTENNA WAS NOT THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 100 AND FAILURE MILEAGE WAS 50. UPDATED 01/09/08. *LJ UPDATED 12/12/07 *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Kia Optima → · Every Optima year → · How the figures are calculated →