Page 2 of 3 · complaints 51–100 of 109

2012 Kia Optima Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Service BrakesCrash
Filed Jun 14, 2018140,000 milesFL

TODAY I JUST GOT MY CAR BACK FROM THE DEALERSHIP YESTERDAY FOR THE BRAKES FAILING IN THE HYBRID SYSTEM THEY TOLD ME EVERYTHING WAS FINE BUT THE MECHANIC SAID TO ME THAT WE DON'T KNOW WHAT'S GOING ON WITH THE CAR SO THEY LET ME LEAVE WITH IT I WAS IN LAKE WORTH TODAY DOING 45 MILES PER HOUR AND IT DID IT AGAIN AND SAID CHECK BRAKE CAR SHUT OFF MY BRAKES FAILED AND I RAN INTO A MEDIAN TO STOP MY CAR. KIA CORPORATION IS NOT DOING NOTHING ABOUT THIS THE DEALERSHIP DOES HE EVEN HAVE AN ANSWER FOR ME AND THAT IS GUNTHER KIA. I BELIEVE THAT I AM GOING TO DIE IF I DRIVE THIS CAR ANYMORE AND I HAVE A 4 YEAR OLD CHILD THAT THEY DO NOT CARE ABOUT I HAVE COMPLAINED TO THE KIA CORPORATION 5 TIMES ALREADY

Electrical System
Filed Jun 8, 2018140,000 milesFL

I WAS DRIVING AT 45 MILES PER HOUR IN ALL SUDDEN MY CAR SHUTS OFF AND SAYS HYBRID SAFETY ISSUE CHECK BREAK. THE CAR SHUT OFF ON ME AND MY BRAKE WENT RIGHT TO THE FLOOR AND I COULD NOT STOP. SO I RAN INTO A FIELD THANK GOD THAT WAS RIGHT THERE AND I HAD MY FOUR YEAR OLD KIDS IN THE CAR. I TURN THE CAR BACK ON AND EVERYTHING WENT BACK TO NORMAL STARTED DRIVING IT DID IT AGAIN AND MY BRAKE WENT RIGHT TO THE FLOOR AND SAID THE SAME THING. I HAVE SAW FOUR OTHER COMPLAINTS ABOUT THIS. IT IS IN THE DEALERSHIP I DO NOT KNOW WHAT IT IS YET BUT THIS SCARED THE CRAP OUT OF ME IT COULD HAVE KILLED ME AND MY FOUR YEAR OLD. I WAS GOING 45 MILES PER HOUR WHEN THIS HAPPEN. IT SAID HYBRID CYST SAFETY ISSUE CHECK BRAKE IN THE BRAKE ONE TREE TO THE FLOOR AND I COULD NOT STOP. PRICES ON THE MAIN ROAD NOT A HIGHWAY. I WAS IN FORT LAUDERDALE FLORIDA ON 19TH STREET WHEN THIS HAPPENED IN LAUDERHILL FLORIDA

Engine
Filed Jun 1, 201884,000 milesAZ

NHTSA RECALL 17V224000 MY 2012 KIA WAS SUPPOSEDLY NOT IN THIS RECALL BUT MY CAR BEARINGS ACCORDING TO INDEPENDENT MECHANIC ARE ALREADY WEARING OUT PREMATURELY AT 84000 MILES . THE CAR WILL LOSE OIL PRESSURE AND KNOCK (BEARING) BLOW WHITE SMOKE AND STOP IN THE MIDDLE OF THE INTERSTATE. THIS HAPPENED ONCE IN STOP AND GO TRAFFIC AND ONCE TRAVELING AT 65 MPH WHERE CAR DECELERATED TO 30 MPH. CAR HAS ALWAYS BEEN TAKEN TO KIA DEALERSHIP FOR SERVICE BUT THEY CLAIM THEY CAN NOT SEE THE SERVICE RECORDS AND WILL NOT COVER UNDER PURCHASED WARRANTY WITHOUT THEM

Engine
Filed May 18, 201892,000 milesFL

WHILE DRIVING, AT NIGHT WITH MY TWO YEAR OLD SON, ON A TWO LANE ROAD MY CAR STARTING MAKING A LOUD KNOCKING NOISE, I BEGAN TO LOSE POWER QUICKLY. THANK GOD I WAS ABLE TO GET THE CAR TO THE EDGE OF THE ROAD. I CALLED FAMILY, WHO SAID TO STAY PUT, THEY BROUGHT A TRAILER TO LOAD MY CAR ON. I WASN'T SURE WHAT TO DO NEXT, I WAS BEING TOLD THE MOTOR HAD THROWN A ROD. SADLY THEY WERE ALL CORRECT. I CALLED KIA HEADQUARTERS, THEY GAVE ME A CASE NUMBER AND THE NAME OF A DEALERSHIP NEAR ME, WHICH IS STILL 60 MILES AWAY, WEST PALM BEACH KIA. I TOWED THE CAR OVER ON APRIL 3, 2018, AFTER THEIR DIAGNOSES I WAS TOLD I NEEDED A MOTOR. I TOO QUESTIONED THE KIA OPTIMA RECALL, I WAS TOLD THE HYBRIDS ARE NOT INCLUDED IN THAT RECALL, NEITHER WAS MY VIN. TODAY IS MAY 18, 2018, MY CAR IS STILL AT WEST PALM BEACH KIA AWAITING A MOTOR. SINCE BEING AT WEST PALM BEACH KIA, WHO I REMIND YOU WAS SUGGESTED BY KIA HEADQUARTERS I HAVE BEEN THROUGH THREE SERVICE MANAGERS. I HAVE BEEN INFORMED THAT I WILL HAVE TO PAY $3500 OF THE $8000 BILL, DUE TO KIA GOODWILL." TENTATIVE DATE OF MAY 29, 2018", WHICH IS THE THIRD CHANGE OF DATE ALSO. MY CAR IS STILL THERE WITH A MY CAR HAS 92,000 MILES ON IT. WITH KIA OFFERING TO PAY AT ALL, IT SEEMS THEY KNOW THEY HAVE A PROBLEM MOTOR, WITH A SAFETY ISSUE SO WHY IS THERE NOT A RECALL?? MY TWO YEAR OLD SON AND I COULD HAVE BEEN HURT SERIOUSLY IF A SEMI TRACTOR TRAILER OR PICK UP TRUCK HAD BEEN BEHIND ME. PLEASE ISSUE A RECALL BEFORE PEOPLE GET KILLED!!!

Engine
Filed May 15, 201883,324 milesAZ

THE CAR WILL STALL/LOSE POWER, BLOW WHITE SMOKE OUT THE EXHAUST. THIS HAPPENS ON ACCELERATION OR DRIVING AT NORMAL HIGHWAY SPEEDS THIS HAS OCCURRED ON THE HIGHWAY AND ON CITY STREETS. YESTERDAY ON THE INTERSTATE I WAS ALMOST REAR-ENDED BECAUSE THE VEHICLE STALLED. IT IS BELIEVED THE CONNECTING ROD BEARINGS IN CERTAIN ENGINES FAIL AS METAL DEBRIS CIRCULATE THROUGHOUT THE ENGINE VIA THE ENGINE OIL. OVER TIME, THE CONTAMINANTS IN THE OILING SYSTEM CAUSE THE CONNECTING ROD BEARINGS TO FRACTURE AND SPEW LARGE AMOUNTS OF METAL DEBRIS INTO THE ENGINE OIL, WHICH IT CANNOT FILTER OUT TO MAINTAIN NECESSARY OIL PRESSURE. THERE ARE NUMEROUS COMPLAINTS REGARDING THE ISSUE AND THIS SAFETY CONCERN NEEDS TO BE ADDRESSED.

Engine
Filed May 3, 201895,000 milesFL

MY VEHICLE IS A 2012 KIA OPTIMA HYBRID. I HAVE BASICALLY HAD ENGINE PROBLEMS SINCE DRIVING OFF THE LOT. STARTED SMALL AND ENDED UP LIKE MANY OTHERS HERE WHERE AFTER EXPERIENCING VERY LOUD REVVING IN THE ENGINE AS I WAS BRINGING MY CAR TO A STOP THERE WAS A LOUD BOOM FROM THE REAR OF THE VEHICLE AND A THUD. I FELT LIKE I HAD BEEN REAR ENDED. AFTER TRYING TO DRIVE IT BACK TO A SAFE SPACE THE LOUD REVVING STOPPED AS AN ENGINE ROD WAS THROWN AND MY HYBRID WARNING SIGN APPEARED AND THE ENGINE THEN DIED. THE TOW TRUCK DRIVER TOLD ME I WAS LEAKING OIL. HE TOWED IT BACK TOT HE KIA DEALERSHIP WHERE I GOT THE SAME NEWS AS MOST COMPLAINING HERE...OIL SLUDGE AND AN $11,000 FIX. THERE IS A DEFINITE ENGINE DEFECT IN THESE VEHICLES AND KIA NEEDS TO DO THE RIGHT THING AND RECALL THE ENGINE AND MAKE THEIR CUSTOMERS WHOLE. THE CONSUMER STATED THE DEALERSHIP WAS KNOWINGLY SELLING VEHICLES WITH UNREPAIRED SAFETY RECALLS. *JS THE CONSUMER STATED THE ENGINE HAD CATASTROPHIC ENGINE FAILURE *JS.

Engine
Filed Apr 29, 201869,000 milesAZ

2012 KIA OPTIMA HYBRID. VEHICLE HAS 69,000 MILES. VEHICLE WAS SERVICED EVERY 3,000 MILES. MY WIFE WAS DRIVING TO WORK ON 04/26/18. SHE WAS DRIVING ON THE 143 FREEWAY IN PHOENIX, ARIZONA. SHE CALLED ME AT HOME AND SAID THE ENGINE WAS MAKING A KNOCKING/CLANGING NOISE. I COULD HEAR THE NOISE ON THE PHONE. I TOLD HER TO PULL OVER. I DROVE TO MEET HER AND INVESTIGATE. I OPENED THE HOOD AND CHECKED ALL FLUIDS. ALL WERE FULL AND CLEAN. I ASKED HER TO START THE ENGINE. THERE WAS A LOUD CLANGING OR SCRAPING NOISE COMING FROM THE LOWER PART OF THE ENGINE ON THE PASSENGER SIDE. I HAD HER TURN THE CAR OFF AND WE CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO CAMELBACK KIA IN PHOENIX, AZ. AS SOON AS THE CAR WAS TAKEN OFF THE TOW TRUCK, A SERVICE ADVISER STARTED IT FOR A FEW SECONDS. HE IMMEDIATELY SAID THE ENGINE FAILED AND HAD TO BE COMPLETELY REPLACED. WELL OVER $8,000 TO REPLACE! HE SAID THE WARRANTY WOULD NOT COVER THE ENGINE. HE SAID THAT THIS HAPPENS ALL OF THE TIME. THERE IS NO REASON AN ENGINE SHOULD FAIL AT 69,000 MILES WHEN IT WAS PERFECTLY CARED FOR. KIA HAS RECALLED THE OTHER 2012 KIA OPTIMAS. WHERE WAS OUR KIA PRODUCED. MOST LIKELY THE SAME FACTORY. KIA SHOULD RECALL THESE AND REPLACE THE ENGINES.

Electrical System › Propulsion System › Traction Battery
Filed Apr 26, 2018107,000 milesVA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STARTED TO SLOW DOWN AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYBRID BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. *TT

Engine
Filed Apr 6, 201896,000 milesFL

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 65 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, BUT THE NOISE PERSISTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (MCGUIRE KIA, 21280 US-27, LAKE WALES, FL 33859) WHERE IT WAS DIAGNOSED THAT THE OIL PORT WAS CLOGGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONTACT THE DEALER WHERE THE VEHICLE WAS LOCATED. THE FAILURE MILEAGE WAS 96,000.

Engine
Filed Mar 28, 2018129,000 milesMD

PROPERLY MAINTAINED KIA OPTIMA HYBRID CEASED OPERATING WHILE BEING DRIVEN ON A HIGHWAY. SYMPTOMS APPEARED ELECTRICAL IN THAT ALL OF THE VEHICLE INDICATORS ILLUMINATED, THEN STOPPED AS THE VEHICLE ALSO STOPPED. WHEN TRYING TO RESTART THE VEHICLE, THE ENGINE IGNITED IN "ECO" MODE (THE HYBRID ENGINE STARTED), BUT THE GAS ENGINE DID NOT AND THE VEHICLE WAS ONLY MARGINALLY ROAD-WORTHY. IT WOULD NOT GET UP TO SPEED. UPON EXAMINATION BY A KIA DEALER, THEY SAID THEY FOUND "LARGE METAL PIECES," IN THE OIL PAN AND RECOMMENDED REPLACING THE SHORT BLOCK AND RECONDITIONING THE CYLINDERS. THIS IS DESPITE THE FACT THAT THE VEHICLE HAD HAD AN OIL CHANGE THE DAY PRIOR, AND HAD BEEN FULLY OPERATIONAL, WITH ZERO MAINTENANCE FAILURES IN THE 5 YEARS I'VE OWNED IT. KIA HAS RECALLED ITS GDI ENGINES DUE TO COMPLAINTS THAT ARE STRIKINGLY SIMILAR TO THE ISSUE HERE, BUT WERE PATENTLY UNSYMPATHETIC REGARDING THE GAS ELECTRIC HYBRID.

Engine
Filed Mar 19, 201872,000 milesCA

BOUGHT A USED 2012 KIA OPTIMA FROM A KIA DEALERSHIP ON 1/12/18. I DID NOT DRIVE THIS VEHICLE FROM 1/13/2018 - 1/19/18. STARTED DRIVING THIS VEHICLE AND 5 (FIVE) DAYS LATER, ON 1/23/18 THE VEHICLE BLEW A ROD IN THE ENGINE. AFTER SEVERAL UNSUCCESSFUL ATTEMPTS AT HAVING THE DEALERSHIP FIX THE ISSUE AT THEIR EXPENSE, I WAS GETTING NOWHERE. I CONTACTED KIA HEADQUARTERS AND THEY ASSISTED ME WITH COMMUNICATION WITH THE DEALERSHIP AND GETTING THE ENGINE REBUILT (AS A GOODWILL BY THE DEALERSHIP). HAD THE CAR TOWED TO THE DEALERSHIP ON 1/25/18; THEY HAD MY VEHICLE FOR EXACTLY 1 (ONE) MONTH WHILE THE DEALERSHIP REBUILT THE ENGINE. I RECEIVED THE CAR BACK FROM DEALERSHIP ON 2/23/18. ON 3/6/18 AS I WAS DRIVING ON FREEWAY, THE CAR STARTED TO LOSE POWER WHILE DRIVING. I WAS DRIVING AT APPROXIMATELY 70 MPH ON FREEWAY, AND CAR JUST STARTED LOSING POWER. THE CAR SLOWED DOWN TO APPROXIMATELY 40 MPH AND ENGINE OIL LIGHT TURNED ON & OFF SPORADICALLY. NO MATTER HOW MUCH I TRIED TO ACCELERATE, THE CAR WOULD NOT GO OVER 40 MPH. THIS WAS VERY DANGEROUS AS I WAS SCARED THAT I WOULD GET REAR-ENDED ON THE FREEWAY. I SLOWLY MOVED OVER THE SHOULDER AND TURNED OFF THE CAR; I WAITED APPROXIMATELY 30 MINUTES BEFORE TURNING THE CAR BACK ON AND PROCEEDING TO MY PERSONAL MECHANIC (NOT KIA DEALERSHIP). MY MECHANIC SAID NOT TO TURN CAR OFF; HE INSPECTED CAR & SCANNED IT. NO ERROR CODES WERE DETECTED. HE SAID MAYBE IT WAS A FLUKE AND TO JUST CONTINUE TO DRIVE IT. ON 3/12/18 THE SAME THING HAPPENED AGAIN. THIS TIME

Engine
Filed Mar 14, 2018105,000 milesNC

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING HIGHWAY SPEEDS, THE "HYBRID SYSTEM FAILURE, PLEASE PULL OVER AND TURN OFF VEHICLE" MESSAGE ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO JT'S KIA OF COLUMBIA (230 KILLIAN COMMONS PKWY, COLUMBIA, SC 29203) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT UNDER A RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000.

Engine
Filed Mar 7, 201852,000 milesCA

UPON ENTERING THE FREEWAY, MY CAR SUDDENLY MADE A LOUD RATTLING NOISE. THE SCREEN ON MY DASHBOARD WROTE ALONG THE LINES OF "HYBRID SYSTEM WARNING: SAFELY STOP AND DO NOT DRIVE!" THEN MY CAR'S ENGINE BEGINS TO REV RANDOMLY AND BECAME UNRESPONSIVE TO MY CONTROL. I'M NOT EVEN SURE HOW I MANAGED TO PULL OVER, BUT MADE IT TO THE SIDE AND TURNED ON MY EMERGENCY LIGHTS ON A VERY BUSY FREEWAY AT NIGHT. THE EMERGENCY LANE I WAS PULLED OVER IN WAS SO NARROW, I HAD TO STAY IN MY CAR. MY CAR THEN BEGAN TO TURN ON AND OFF REPEATEDLY UNTIL IT BECAME COMPLETELY DEAD AND ALL MY LIGHTS WENT OUT, INCLUDING MY EMERGENCY LIGHTS. I WAS PRAYING NO CAR WOULD HIT ME AS I WAITED FOR A TOW. HAD IT HAPPENED EVEN A SECOND LATER, SUCH AS WHEN I WOULD BE TRAVELING AT HIGHWAY SPEEDS, I WOULD MORE THAN LIKELY HAVE BEEN IN AN ACCIDENT TODAY.

Engine
Filed Feb 20, 201871,000 milesTX

I RECENTLY STARTED HEARING A KNOCKING NOISE COMING FORM THE ENGINE WHEN ACCELERATING. I WORK AT LEXUS OF AUSTIN AND HAD THE CAR DIAGNOSED. THEY DETERMINED THAT THE ENGINE WAS SUFFERING FROM A CONNECTION ROD FAILURE. THE SOUND KEPT GETTING LOUDER AND LOUDER, I FINALLY TOOK THE CAR TO SOUTHWEST KIA IN NEW BRAUNFELS, TX. THEY ALSO DIAGNOSED THE CAR AS HAVING A CONNECTION ROD FAILURE. I WOULD NEED A NEED ENGINE. THE CAR IS A 2012 WITH ONLY 71,000 MILES. I AM NOT THE FIRST OWNER SO THE WARRANTY ENDED AT 60,000 MILES. THE ENGINE SUFFERED THE SAME FAILURE AS THE KIA OPTIMA RECALL COVERS ON THE NON-HYBRID ENGINES. KIA PAID FOR A PORTION OF THE REPAIRS. I STILL HAD TO PAY $2,681 OUT OF POCKET. I BELIEVE THIS SHOULD BE COVERED UNDER THE RECALL. I HAVE FOUND SEVERAL INSTANCES ONLINE OF PEOPLE WITH THE HYBRID ENGINE AND CONNECTION ROD FAILURES. I WAS ALSO TOLD BY KIA THAT WHEN THEY DRAINED THE OIL, THE OIL HAD METAL SHAVINGS IN IT. THE SAME SYMPTOM AS THE RECALL ENGINES. KIA MUST BE FORCED TO ADD THE HYBRID ENGINES TO THEIR RECALL. THE PARTS ARE FAILING FROM THE SAME ISSUES AS THE RECALLED PARTS. I DID NOT HAVE THE TIME TO ARGUE WITH KIA OVER THE COST OF REPAIRS BECAUSE I NEEDED MY CAR BACK ASAP IN ORDER TO DRIVE TO WORK. I SHOULD BE REFUNDED THE COST OF THE REPAIRS AND KIA SHOULD BE REQUIRED TO RECALL THE HYBRID ENGINES THAT ARE THE SAME YEAR AS THE GAS ENGINE RECALLS.

Electrical System
Filed Feb 11, 2018LA

WHILE DRIVING CAR SHUT OFF AND HYBRID BATTERY WENT DEAD. IS SAYS 'HYBRID SYSTEM WARNING SHUT OFF VEHICLE AND DO NOT DRIVE'. I HAD THE CAR CHECKED AND THE ENGINE SEEMS TO BE LOCKED UP. I HAVE SEEN SEVERAL COMPLAINS ON THIS AND I WON'T PAY FOR A NEW ENGINE WHEN KIA NEEDS TO BE RESPONSIBLE.

EngineFire
Filed Jan 15, 201855,550 milesPA

ENGINE LOST POWER STATED SMOKING ALL OVER TRUNK ENGINE GOING 60 MPH ON RT15 THURMONT MARYLAND OUTSIDE OF CAMP DAVID, OIL WAS EVERYWHERE LOUD BOOM, MY GRANDSON WAS IN THE BACK SEAT AT THIS TIME AS WELL, DEALERSHIP TELLING ME THEY ARE NOT AT FALT OR REPLACING ENGING,AS I SEE A FEDERAL INVESTIGATION ON THIS ISSUE AS WELL, I NEED MY CAR REPAIRED OR REPLACED ASAP,.

Engine
Filed Dec 1, 2017116,000 milesFL

AT 116,000, WHILE DRIVING IN CITY CAR WOULD DECELERATE AND JERKED "HYBRID WARNING SYSTEM-DO NOT DRIVE" LIGHT CAME ON. WHEN BACKING OUT OF PARKING SPACE, CAR WOULD JERK BACKWARDS. TOOK TO DEALER WHO DIAGNOSED THAT IT NEEDED NEW TRANSMISSION. TOOK CAR TO MY MECHANIC WHO PROVIDED BETTER WARRANTY ON TRANSMISSION WORK. REPLACING TRANSMISSION HAS NOT FIXED CAR.

Engine
Filed Nov 20, 2017136,000 milesWA

WHILE DRIVING ABOUT 40 MILES FROM HOME AROUND MIDNIGHT, ON A BUSY FREEWAY (I-5), GOING ABOUT 70 MPH, MY CAR SUDDENLY FLASHED A WARNING ABOUT THE HYBRID BATTERY DISCHARGING AND TO PULL OVER. THEN THE POWER STEERING WAS GONE AND THE CAR SHUT OFF. THANKFULLY WE WERE ABLE TO COAST TO THE SIDE BEFORE GETTING HIT. AFTER ABOUT 5 MINUTES ON THE SIDE OF THE ROAD EVERYTHING DIED INCLUDING THE EMERGENCY FLASHERS AND WE WERE LEFT IN THE DARK WAITING 2 HOURS FOR A TOW TRUCK. THIS IS A SERIOUS SAFETY HAZARD AND WE COULD'VE BEEN HIT OR CAUSED ANOTHER ACCIDENT. THE CAR HAS NOT STARTED SINCE, HOWEVER IF THE BATTERY IS ACTIVELY BEING CHARGED IT WILL LIGHT UP THE DASH BOARD WHICH JUST FLASHES WELCOME REPEATEDLY AND WON'T START. CURRENTLY AT A KIA DEALERSHIP IN TACOMA, WA AND WAITING TO HEAR WHAT THEY THINK IS WRONG. FROM READING OTHER STORIES ON THIS SITE, SOUNDS LIKE THIS A REOCCURRING ISSUE FOR KIA AND THERE WAS A RECALL FOR 2012 OPTIMAS, JUST NOT THE HYBRIDS.

Engine
Filed Nov 16, 201798,214 milesCA

I STARTED MY CAR AND STARTED DRIVING BACK HOME AND AS I GOT ONTO THE FREEWAY AND THE ENGINE TURNED, I COULD HEAR A RATTLING NOISE THAT WOULD MATCH THE RPM OF THE ENGINE. BY THE TIME I GOT HOME THE ENGINE WAS LOUD AND SQUEALING. I TOWED IT TO THE DEALERSHIP THE NEXT DAY, WHERE THEY SAID THAT I NEEDED A NEW ENGINE DUE TO A"BEARING/ CONNECTING ROD ISSUE". WHICH IS A REASON THERE IS A RECALL ON SELECT OPTIMA MODELS. BUT THE HYBRID MODELS ARE NOT INCLUDED FOR SOME REASON. I SUSPECT THE FAILURE RATE ON THE HYBRIDS TO BE ABNORMALLY HIGH AS WELL.

Engine
Filed Oct 23, 201797,000 milesCA

WITHOUT WARNING WHILE DRIVING THE ENGINE STARTED KNOCKING WHEN THE EV WASN'T WORKING, JUST ENGINE. I COASTED TO A SAFE PLACE WITH THE EV AND HAD IT TOWED TO MY MECHANIC WHICH STATED IT WAS THE RODS KNOCKING AND HE KNEW ABOUT THE KIA ENGINE RECALL SO HE ASKED ME TO FIND OUT IF MINE WAS UNDER WARRANTY, APPARENTLY THE KIA ENGINE RECALL DOESN'T INCLUDE MY CAR ONCE I GAVE THEM MY VIN NUMBER. ITS DISTURBING TO KNOW THAT IT PROBABLY SHOULD BE IN THE SAME RECALL BUT THEY SAY ITS NOT...HOW DO I GO ABOUT MAKING SURE ITS NOT REALLY COVERED?

Engine
Filed Oct 11, 201765,099 milesCA

VEHICLE WAS IN MOTION AT 35 MPH AND SUDDENLY LOST ACCELERATION, WOUL D NOT GO FASTER THEN 15 MPH FOR ABOUT 1/2 MILE THEN GAVE MESSAGE "HYBRID SYSTEM FAILURE, PLEASE PULL OVER AND TURN OFF VEHICLE." THE DEALERSHIP SERVICE DEPARTMENT SAYS THEY HAVE REPLACED THE ENGINE WITH A USED ONE, REPLACED THE HYPER-TRANSMISSION? AND THE BATTERY. DEALER HAS IGNORED REQUESTS FOR FURTHER INFORMATION & ITEMIZATION OR INVOICE FOR THE ALLEGED REPAIRS AND THE EXTENDED SERVICE CONTRACT ORIGINALLY ONLY AUTHORIZED $3851.50 FOR ENGINE REPLACEMENT. THE OTHER TROUBLES WERE DISCOVERED LATER, AFTER THE ENGINE WAS REPLACED AND WHILE VEHICLE WAS STILL IN DEALER'S SERVICE DEPT POSSESSION. THE UNDERBODY OR FLAPS UNDERNEATH, FLEW OFF CAR AS CUSTOMER DROVE IT HOME UPON PICKING IT UP. DEALER ASSUMES NO RESPONSIBILITY FOR THAT OR FOR CRACKING BUMPER IN THE FRONT CENTER OF VEHICLE.

Service Brakes
Filed Sep 19, 201780,000 milesCA

ON TWO SEPARATE OCCASIONS, I WAS DRIVING WITH MY CHILDREN IN THE CAR AND HAVE LOST BRAKE FUNCTIONS TO MY CAR. THE FIRST TIME, I WAS ON THE FREEWAY. IN THE MORNING WITH ALOT OF TRAFFIC. I HAD TO SWERVE INTO THE EMERGENCY LANE AND GRIND THE BRAKES TRYING TO STOP THE CAR. THERE WAS A LOUD GRINDING AND SCRAPPING SOUND BUT CAR DID NOT STOP. I HAD TO USE EMERGENCY BRAKE TO STOP THE CAR. I TURNED OFF THE CAR AND RESTARTED IT AND THE BRAKES WORKED AGAIN. I WAS ABLE TO EXIT THE FREEWAY AND SLOWLY MADE IT TO MY HOME. I THEN HAD THE CAR TOWED TO AN AUTO SHOP NEAR BY. THEY RAN A DIAGNOSTIC AND FOUND CODE ERROR 1237 IN THE ACTIVE HYDRAULIC BOOST SYSTEM AND WAS TOLD THAT THE CAR HAS AN INTERNAL PRESSURE LEAK IN THE ABS SYSTEM. THE MECHANIC WAS NOT ABLE TO FIX THE ISSUE DUE TO NOT HAVING THE EQUIPMENT TO DO SO AND I WAS SENT TO KIA DEALER. I TOWED THE CAR TO KIA. I TOLD THEM WHAT THE MECHANIC HAD SAID AND I WAS TOLD THAT KIA NEEDED TO RUN ITS OWN DIAGNOSTIC. AFTER THEY DID THAT THEY SAID IT WAS THE BATTERY. I REPLACED THE BATTERY. 3 MONTHS LATER, THE SAME THING HAPPENED. I WAS JUST ABOUT TO ENTER THE FREEWAY WHEN I LOST THE BRAKES AND HEARD THE GRINDING AND SCRAPPING SOUND. I PULLED INTO A GAS STATION RIGHT BEFORE THE FREEWAY AND WAS ABLE TO STOP THE CAR USING MY EMERGENCY BRAKE. I AGAIN TURNED OFF THE CAR AND TURNED IT BACK ON. I TRIED TO DRIVE IT BUT IT CONTINUED TO HAPPEN. I COULD NOT DRIVE IT SAFELY SO I HAD IT TOWED TO KIA. THEY DID ANOTHER DIAGNOSTIC AND TOLD ME THAT THEY HAD FOUND A

Engine
Filed Jul 17, 201763,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE. THE DEALER (JIM BONE KIA, 1255 SANTA ROSA AVE, SANTA ROSA, CA 95404, (707) 545-7050) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE HYBRID MODEL EXHIBITED THE SAME FAILURE AS THE RECALL, BUT THE MANUFACTURER REFUSED TO APPROVE THE REPLACEMENT OF THE ENGINE ASSEMBLY AND THE DEALER DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ... .UPDATED 11/16/17 *BF *TR

Engine
Filed Jun 21, 201789,000 milesNJ

I HEARD A TICKING NOISE COMING FROM UNDER THE HOOD. I STOP TO CHECK THE OIL, IT WAS FINE. IT HAD ALSO BEEN CHANGE ABOUT 3500 MILES BEFORE THIS HAPPEN. BY THE TIME I GOT HOME IT WAS MUCH WORST! I CHECK THE OIL AGAIN, THERE WAS STILL OIL AT THE APPROPRIATE LEVEL. THIS TIME THE DIP STICK HAD METAL SHAVINGS ON IT. I CALLED MY LOCAL GARAGE AND HAD IT TOWED TO THEM. THEY SAID IT NEEDED A NEW ENGINE! I HAD IT BROUGHT TO THE DEALER THAT I BOUGHT IT FROM KEMPER KIA OF BRIDGEWATER NJ. THEY ALSO AGREED THE ENGINE NEEDED TO BE REPLACED. THEY TOLD ME A RECALL FOR THIS ENGINE JUST CAME OUT. THE RECALL IS FOR PREMATURE BEARING WEAR CAUSING THESE ENGINES TO THROW A ROD. THIS IS EXACTLY WHAT HAPPEN TO MY ENGINE! THEY SAID BECAUSE I AM THE SECOND OWNER IT IS NOT COVERED UNDER THE 10YEAR 1000,000 MILE WARRANTY. MY CAR HAS 88,989. THIS CAR SHOULD BE COVERED! SOME HOW MY VIN NUMBER IS NOT ON THE RECALL LIST! THEY HAVE HAD THE CAR FOR 3 WEEKS NOW! KIA HAS ONLY PUT ME ON THEIR ESCALATION DEPARTMENT.

Steering
Filed Jun 21, 201785,000 milesTN

WHEN TURNING THE STEERING WHEEL WHILE DRIVING OR SETTING STILL THERE IS A CATCH. LIKE IT IS STIFF.

Engine
Filed Jun 14, 2017108,189 milesGA

WHILE DRIVING ON A 4 LANE HIGHWAY, MY CAR JERKED AND LOSS POWER, GOING FROM 60 MPH TO 20 MPH. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY SAID A THREW AN ENGINE ROD! THE CAR HAD 108,189 MILES ON IT. THERE IS A NATIONWIDE RECALL ON THE KIA OPTIMA ALREADY, BUT MINE IS NOT. IT SHOULD! THE BEARING RODS GO OUT PREMATURELY AND THAT IS EXACTLY WHAT MINE DID.

Engine
Filed Jun 12, 2017178,000 milesGA

I WAS DRIVING ON A TWO LANE HIGHWAY WHEN MY VEHICLE STARTED TO STALL, AS IF IT WAS GOING TO STOP, WHEN I PRESSED THE ACCELERATOR, THE CAR SLIGHTLY SPEEDS UP BUT THEN STARTS TO STALL AGAIN. AFTER SEVERAL REPEAT EPISODES OF STALLING, MY ENGINE LIGHT COMES ON. SINCE THERE WAS NO STORES IN MY IMMEDIATE AREA AND NO CELLULAR SERVICE IN THE AREA, I PROCEEDED TO DRIVE AND MOVED INTO THE OUTER LANE. THE CYCLE OF STALLING AND INCREASING CONTINUED REPEATEDLY. ONCE I REACHED A SERVICE AREA, I WAS ABLE TO CALL A TOW SERVICE TO THE NEAREST DEALERSHIP THAT HAPPENED TO BE A HYUNDAI DEALERSHIP. THEY RAN A DIAGNOSTIC CHECK AND FOUND NOTHING BUT DID CHANGE MY OIL AND THE FILTER. FOR THE REST OF THE DAY MY CAR DROVE FINE, BUT MONDAY MORNING ON MY WAY TO WORK BACK TO THE SAME STALLING CYCLE AND THE ENGINE LIGHT ON. I DROVE TO THE KIA DEALERSHIP AND LEFT IT FOR ANOTHER DIAGNOSTIC TEST. AFTER A WEEK AND A HALF I RECEIVE A CALL THAT THE TEST SHOWED THE CRANKSHAFT SENORS NEEDED TO BE REPLACED WITH A COST OF $200.00. AFTER THREE WEEKS, I RECEIVE A CALL THAT MY CAR IS FIXED. I PAY THE CHARGES AND DRIVE AWAY; AFTER DRIVING 10 MILES, MY CAR BEGINS TO STALL, ENGINE LIGHT COMES ON, THE CAR IS MAKING A LOUD KNOCKING NOISE AND THE CAR HAS A BURNING SMELL. I DRIVE BACK TO THE DEALERSHIP, AND ANOTHER DIAGNOSTIC TEST IS DONE. THEN A KIA SALESMEN STATES "YOUR ENGINE NEEDS TO BE REPLACED BUT THE CAR IS STILL DRIVEABLE; HOWEVER, AT SOME POINT, YOUR ENGINE WILL LOCK UP AND THE THE CAR WILL STALL AND STOP." "WE WILL

Electrical System
Filed Jun 9, 201770,000 milesKS

TAKATA RECALL I JUST RECENTLY PURCHASED MY HYBRID IN DECEMBER. WITH IT BEING WINTER, I OF COURSE DID NOT USE THE AIR CONDITIONING UNIT. NOW AS IT IS SUMMER, I HAVE USED THE AC. EACH TIME I USE THE AC THE MOTOR STARTS MAKING AN EXTREMELY LOUD NOISE, AND THE AC AT TIMES STOPS WORKING. WITH THAT, THE TEMP GAUGE GOES OUT OF CONTROL. THE VEHICLE MAY BE STATIONARY OR IN MOTION, AND AT ANY SPEED THE MOTOR WILL INCREASE IN NOISE.

EngineFire
Filed Jun 7, 201776,000 milesAZ

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE A THUMPING NOISE AND A LOUD BOOM SOUND WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED BROWN SMOKE COMING FROM THE REAR OF THE VEHICLE. EVENTUALLY, THE SMOKE TURNED BLACK AND APPEARED FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED OIL LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, MARK KIA, WHERE IT WAS DIAGNOSED THAT SLUDGE WAS IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 12369116. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Engine
Filed Apr 11, 2017100,116 milesOR

I TOOK MY 2012 KIA OPTIMA HYBRID IN FOR AN OIL CHANGE AS WE WERE TAKING A ROAD TRIP TWO DAYS LATER. SERVICE DEPARTMENT SAID EVERYTHING LOOKED GOOD. TWO DAYS LATER AFTER DRIVING APPROXIMATELY 2 HOURS MY CAR STARTED TO HAVE A CLICKING SOUND AS I ACCELERATED (WE WERE GOING APPROXIMATELY 65MPH). THERE WERE NO CHECK ENGINE LIGHTS AND ON WITHIN A MINUTE I HEARD A CLUNK SOUND AND MY DASH READ "HYBRID SYSTEM FAILURE. SAFETY STOP AND DO NOT DRIVE." THE HYBRID BATTERY QUICKLY STARTED TO DECREASE SO WE HAD NO CHOICE BUT TO IMMEDIATELY PULL OVER ALONG A NARROW SHOULDER AS WE WERE 15 MILES FROM THE NEAREST TOWN. THIS WAS A NARROW TWO LANE HIGHWAY WITH OUR CAR UP AGAINST THE CONCRETE BARRIER WITH A LAKE DIRECTLY DOWN THE OTHER SIDE OF THE BARRIER. WE WERE STRANDED THERE FOR APPROXIMATELY 2 HOURS TRYING TO COORDINATE A TOW TRUCK AND TAXI (THERE WERE THREE OF US. MYSELF, MY HUSBAND, AND OUR 3 MONTH OLD SON). THE LOCATION OF WHERE WE WERE STRANDED WAS COMPLETELY UNSAFE WITH SEVERAL SEMI TRUCKS PASSING BOTH WAYS AND WE HAD TO TRANSFER ALL OUR BELONGINGS AND MOVE OUR 3 MONTH OLD SON TO THE TAXI ALONG THIS NARROW SHOULDER ON THE HIGHWAY. ONCE MY CAR WAS TOWED TO THE NEAREST DEALER THEY SAID THE ENGINE BLEW AND I WOULD NEED A NEW SHORT BLOCK. AFTER GETTING MY CAR TOWED TO THE NEAREST DEALER TO MY HOMETOWN THEY SAID THEY FOUND METAL SHAVINGS AND MY CYLINDER 1 BLEW. I WAS QUOTED $4,500-$11,000 FOR THE REPAIRS. THE SERVICE DEPARTMENT CAN ATTEST TO MY PERFECT MAINTENANCE. LESS THAN THREE WEEKS LATER

Engine
Filed Apr 7, 2017158,027 milesCA

I WAS DRIVING LONG DISTANCE AND I HEARD KNOCKING SOUND COMING FROM MY ENGINE, IT BECAME LOUDER AND LOUDER SO I COULDN'T DRIVE ANYMORE. THE ENGINE KNOCKED OFF.

Electrical System
Filed Apr 7, 201750,000 milesCA

TAMARA RECALL. WHILE DRIVING DOWN FREEWAY THE CAR TURNED COMPLETELY OFF. ALSO THE BACK WINDOWS DON'T ROLL UP OR DOWN ALL THE TIME WITH THE SWITCH. DEFECTIVE SWITCHES.

Engine
Filed Mar 28, 201780,000 milesAR

I BOUGHT A 2012 KIA OPTIMA HYBRID I ALSO BOUGHT AN EXTENDED WARRANTY WITH MY VEHICLE. NOVEMBER 2016 MY WIFE AND TWO KIDS WERE ON THEIR WAY TO WORK AND SCHOOL WHEN THE CAR JUST SHUT DOWN WHILE TRAVELING ABOUT 55 MPH ON THE HIGHWAY AND WOULD NOT DO ANYTHING STEERING WHEEL WOULD NOT EVEN TURN. I CALLED THE CAR COMPANY I BOUGHT THE CAR FROM AND THEY TOLD ME THEY CAN'T WORK ON HYBRIDS SO I NEEDED TO FIND A KIA DEALERSHIP I FOUND ONE HUNDRED MILES AWAY I HAD THE CAR TOWED TO KIA DEALERSHIP AND THEY SAID THE STARTING BATTERY WAS BAD IN IT AND WOULD HAVE IT FIXED. THEY CALLED ME A FEW DAYS LATER SAYING IT WAS NOT THE BATTERY THAT IT NEEDS A NEW ENGINE. AND IT WOULD COST AROUND 8,000 TO FIX AND WARRANTY STATED THEY WOULD NOT FIX IT DUE TO ENGINE SLUDGE FOUND IN THE OIL PAN AND MOTOR. THE MAIN KIA PLACE GOT INVOLVED AND SAID THEY NEEDED OIL CHANGING RECORDS SO I WENT TO THE PLACE WHERE WE GET OUR OIL CHANGED AND THEY SAID THEY JUST BOUGHT THE PLACE SO I CONTACTED THE OLD OWNER AND HE STATED THAT HE HAD BURNED ALL OIL CHANGING RECORDS. I DONE SOME RESEARCH AND THERE ARE HUNDREDS OF THE SAME CAR HAVING THE SAME PROBLEM AND THE DEALERSHIPS ARE TELLING THEM THE SAME THING. SLUDGE WAS IN THE MOTOR, POOR MAINTENANCE ON OWNERS. I OWE 13,000 ON THIS CAR AND THEY WANT 8,000 FOR THE MOTOR TO BE PUT IN IT AND THIS CAR PUT MY FAMILY'S LIFE AT RISK WITCH YOU CAN'T PUT A PRICE ON WHEN THE CAR WAS SERVICED LIKE IT WAS SUPPOSED TO BE. I JUST DON'T KNOW WHAT TO DO OR WHO ELSE I CAN GO TO. I KNOW THIS I

Electrical System
Filed Mar 20, 201799,500 milesNC

THE ORANGE SQUARE WRENCH LIGHT ON THE DASHBOARD CAME ON BUT AS SOON AS THE CAR WAS TURNED OFF WOULD GO AWAY. NO TROUBLE CODES SHOWED UP. IT HAPPENED 3 TIMES IN A WEEK SO ONCE IT POPPED ON, WENT TO THE DEALERSHIP TO DIAGNOSE WHILE IT WAS STILL RUNNING. WHILE DRIVING THERE, THE CAR HAD VERY LITTLE POWER-MAKING THE LEFT TURN INTO THE DEALERSHIP (CROSSING HEAVY ONCOMING TRAFFIC) WAS SCARY SINCE THE GAS PEDAL WAS TO THE FLOOR AND THE VEHICLE WAS BARELY MOVING. THE DEALERSHIP SAID THE DRIVE MOTOR TEMP SENSOR IN THE HYBRID SYSTEM WAS GOING OUT AND THE CAR WAS IN SAFE MODE AND HAD CODE P0A2B IN THE HISTORY. BECAUSE I AM THE 2ND OWNER OF THE CAR, KIA WILL NOT COVER THE REPAIR UNDER WARRANTY EVEN THOUGH THE CAR IS UNDER 100,000 MILES. THEY DESIGNED THIS PART SO THE SENSOR CANNOT BE REPLACED-THE ENTIRE DRIVE MOTOR MUST BE REPLACED AT A COST OF $6251. THIS IS ABSOLUTELY RIDICULOUS THAT A CUSTOMER CAN BE LEFT FOOTING THE BILL FOR A FAULTY AND UNSAFE DESIGN. THIS IS NOT SOMETHING THAT A OWNER HAS ANY CONTROL OVER.

Engine
Filed Mar 19, 2017114,000 milesNC

MY KIA HYBRID WAS BOUGHT NEW IN 2013. IT WAS A 2012 MODEL. HAD IT SERVICED EVERY 7500 MILES WITH AMSOIL 25,000 MILE OIL. WAS WELL PLEASED UNTIL AT 114,000 MILES AFTER JUST HAVING SERVICED, THE ENGINE FAILED. HAD IT TOWED TO A DIFFERENT DEALER THAN WHERE I PURCHASED AS IT WAS CLOSER. WELL TO SAY THE LEAST A CATASTROPHIC ENGINE FAILURE. KIA SADI NO LONG BLOCKS WERE AVAILABLE AND WOULD SEND SHORT BLOCK FORM KOREA. NO RECALL ON HYBRIDS BUT IT IS THE SAME 2.4 ENGINE THAT HAS FAILED FOR MANY. LONG STORY SHORT, IT TOOK 63 DAYS TO GET A SHORT BLOCK WHICH COST ME 3156.00 TO INSTALL. TO SAY THE LEAST I HAVE RETAINED AND ATTORNEY AND HOPEFULLY WE CAN GET ANOTHER CALSS ACTION SUIT AS THE ROD WAS LAYING IN THE OIL PAN JUST LIKE THE RECALLS. I AM HAPPILY DRIVING A NEW HONDA!!

Unknown or Other
Filed Jan 9, 201780,000 milesTX

THE ENGINE SHIFTS REALLY HARD AND MY CAR WILL SHUT DOWN IN THE MIDDLE OF THE HIGHWAY AND TODAY WHILE DRIVING SEVERAL OF MY WARNING LIGHTS CAME ON IN THE CAR AND ONE ADVISED ME TO STOP THE CAR AND DO NOT DRIVE. *TR

Engine
Filed Jan 3, 201795,000 milesLA

LOUD BANGING NOISE FROM THE MOTOR THEN LOUD BAND AND 2 PARTS FLEW OUT THE BOTTOM ANT IT STARTED SPILLING OIL EVERYWHERE

Power Train
Filed Oct 26, 201632,000 milesNE

OVER THE LAST MONTH, I HAVE BEEN EXPERIENCING MANY TRANSMISSION ISSUES WHERE THE MY 2012 KIA OPTIMA HYBRID IS HARD SHIFTING BETWEEN GEARS 2-3 AND 5-6; SAME WHEN DOWN SHIFTING. I HAVE HAD TO BREAK EXTRA LONG BECAUSE OF THE DOWNSHIFTING, THE CAR 'LURCHES' FORWARD, AND I FAIL TO GET SUFFICIENT POWER IN THE PROPER GEAR WHEN I ACCELERATE.

Engine
Filed Oct 10, 201688,000 milesIN

NEED TO REPLACE COMPLETE BELT TENSIONER & BRACKET ASSEMBLY & SERPENTINE BELTS. MY CONCERN IS THE PLASTIC CRACKING IN THIS ASSEMBLY, THE EVAPORATIVE CANISTER, ALSO PLASTIC IS CRACKED AND WILL BE REPLACED ALSO. WAS THERE A BAD BATCH OF PLASTIC USED ON THESE CARS? COST TO REPLACE BELT TENSIONER, BRACKET ASSEMBLY & BELTS IS APPROX. $800.00. THE CANISTER IS COVERED BY KIA - COST 164.00.

EngineFire
Filed Oct 7, 201687,000 milesCA

TL* THE CONTACT OWNED A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN ABNORMAL BANGING NOISE UNDER THE HOOD. THE VEHICLE MOMENTARILY LOST POWER AND THE CONTACT NOTICED BLACK SMOKE AND FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. THE TECHNICIAN STATED THAT THE FIRE WAS DUE TO A CONNECTING ROD MALFUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Engine
Filed Sep 2, 201680,000 milesAL

AFTER ~20K MILES, I NOTICED A SLIGHT TAPPING/KNOCKING NOISE COMING FROM THE ENGINE. I TOOK THE CAR TO THE DEALERSHIP FOR MAINTENANCE AND ASKED ABOUT THE NOISE. THEY SAID THERE WAS NOTHING WRONG. OVER TIME, IT GOT A BIT LOUDER BUT NOT MUCH AND EACH TIME IT WAS TAKEN TO THE DEALERSHIP, THEY WOULD SAY THERE WAS NOTHING WRONG. AT ~80K MILES, MY WIFE WAS TRAVELING HOME ON THE FREEWAY AT 70MPH WHEN THE ENGINE STARTED MAKING A TERRIBLE NOISE (SOUNDED LIKE A ROD WAS ABOUT TO COME THROUGH THE ENGINE), LOST POWER, AND ALL OF THE LIGHTS CAME ON, WHICH ALMOST CAUSED HER TO WRECK, AS SHE WAS IN HEAVY TRAFFIC. SHE IMMEDIATELY PULLED OVER AND WE HAD TO CALL A TOW TRUCK. AFTER CALLING THE DEALERSHIP, THEY SAID THAT THEY WOULDN'T FIX IT AND THAT I'D HAVE TO PAY 7K TO HAVE THE ENGINE REPLACED. I ENDED UP BUYING AN ENGINE FROM A WRECKED 2014 KIA OPTIMA HYBRID. SO MUCH FOR A WARRANTY. AFTER DOING RESEARCH, IT SEEMS THAT THERE ARE NUMEROUS PEOPLE HAVING THE EXACT SAME ISSUES I'VE EXPERIENCED.

Steering
Filed Aug 10, 201660,000 milesGA

INHERENTLY BAD ELECTRONIC POWER STEERING COUPLER. BROKEN WILE STILL RELATIVELY LOW MILAGE. MAKES A VERY BAD CLUNKING NOISE WHEN STEERING AND GOING OVER BUMPS AND CAUSES STEERING WHEEL TO WOBBLE.

Steering
Filed Jul 29, 2016TX

THE STEERING COUPLER ON THE OPTIMA SHATTERS BECAUSE IT IS MADE OF PLASTIC

Power Train
Filed Mar 30, 201686,000 milesWA

APPROACHING A STOP LIGHT, THE AUTOMATIC TRANSMISSION STARTED DOWNSHIFTING. AS IT WENT THROUGH EACH GEAR THERE WAS A SHORT PAUSE FOLLOWED BY A JERKING CAR MOTION. ACCELERATING THROUGH THE INTERSECTION, THE ENGINE STARTED TO REV LIKE THE CLUTCH WAS OUT ON THE TRANSMISSION. AS I WAS ON A BUSY STATE HIGHWAY, THIS PUT ME IN DANGER OF BEING HIT. I MANAGED TO PULL MY CAR ONTO A SIDE STREET, AND THE TRANSMISSION CONTINUED TO BEHAVE IN THIS MANNER. THERE WERE NO WARNING LIGHTS ON THE DASH, OR ANY SORT OF INDICATION THERE WAS A PROBLEM WITH THE CAR. I PUT THE SHIFTER INTO MANUAL MODE, AND FOUND THAT I COULD CONTROL THE GEAR SHIFTS WELL ENOUGH TO GET THE CAR TO THE DEALER. AFTER 3 DAYS AT THE DEALER, THEY TRIED A RESET TO THE RELEARN SYSTEM AND UPDATES TO THE ECM/ECU AS SUGGESTED BY KIA. THE PROBLEM REMAINED. NOW THEY ARE TALKING ABOUT REPLACING THE TRANSMISSION, BUT KIA CANNOT TELL THEM WHEN THE TRANSMISSIONS WILL BE AVAILABLE. THE DEALER HAS ANOTHER CAR THAT HAS ALREADY BEEN WAITING FOR MORE THAN 3 WEEKS TO HAVE THE TRANSMISSION REPLACED. FAILING TRANSMISSIONS ARE A SERIOUS SAFETY ISSUE, AND WHEN DRIVERS HAVE NO WARNING THAT THE SYSTEM IS FAILING IT MAKES IT EVEN WORSE. THE LACK OF AVAILABLE TRANSMISSIONS WOULD INDICATE TO ME THAT THEY HAVE A KNOWN PROBLEM THAT SHOULD BE INVESTIGATED.

Steering
Filed Mar 9, 201650,000 milesFL

BOUGHT THE CAR NEW IN 2012 FROM FUCCILLO KIA IN CAPE CORAL, FLORIDA FOR MY WIFE. SHE NOTICED THE VERY SLIGHT "CLUNKING" NOISE IN 2014 WITH ABOUT 50K MILES ON IT AND DIDN'T THINK IT WAS MUCH OF A PROBLEM. IT GRADUALLY BECAME VERY, VERY LOUD AND SHE COULD NOW FEEL THE CONSTANT "CLUNKING" WHEN TURNING THE STEERING WHEEL OR HITTING SMALL IMPERFECTIONS IN THE ROAD. SHE BROUGHT IT TO MY ATTENTION AT ABOUT 65K MILES AND AFTER RESEARCHING THE NOISE ON THE INTERNET I FOUND THIS PROBLEM HAS BEEN OCCURRING IN THOUSANDS OF KIA AND HYUNDAI VEHICLES FROM 2010 TO 2014 MODEL YEARS. IT IS A QUARTER SIZED RUBBER STAR SHAPED BUSHING BETWEEN TWO METAL COUPLERS THAT DISINTEGRATES OVER TIME AND VERY QUICKLY IN WARM CLIMATES LIKE SOUTH FLORIDA. THIS REPAIR IS NOT A RECALL AND IS NOT COVERED AFTER 60K WARRANTY. I PURCHASED THE "NEW & UPGRADED" PART FROM A LOCAL KIA DEALER FOR LESS THAN $2 BUT, THE LABOR TO INSTALL IS CLOSE TO $350!!! THIS SHOULD BE A RECALL FOR THE VEHICLES INVOLVED DUE TO THE UNSAFE STEERING CHARACTERISTICS AND THE VOLUME OF VEHICLES AFFECTED AS IT DOES NOT INVOLVE AN OWNER SERVICEABLE ROUTINE MAINTENANCE COMPONENT!!!

Vehicle Speed ControlCrash
Filed Dec 14, 201542,000 milesCA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK AND CRASHED INTO A GARAGE DOOR, WITHOUT ANY WARNING. THE CONTACT REVERSED THE VEHICLE AND PLACED THE VEHICLE IN PARK. THE CONTACT MENTIONED WHEN EXITING THE VEHICLE, IT BEGAN TO SHAKE, JERK AND ATTEMPTED TO ACCELERATE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Engine
Filed Sep 28, 201535,000 milesNY

OUR CAR IS CURRENTLY AT THE DEALER FOR THE 4TH TIME FOR THE SAME PROBLEM. LAST SPRING THE ENGINE WARNING LIGHT CAME ON WITH THE MESSAGE "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE". THE DEALER SAID IT WAS THE BATTERY (REGULAR, NOT HYBRID) SO WE HAD THAT REPLACED (OUT OF WARRANTY - WE PAID FOR THAT). THIS PAST AUGUST, THE WARNING MESSAGE APPEARED AGAIN - THE DEALER SAID THERE HAD BEEN A TECHNICAL BULLETIN, AND THEY PERFORMED AN UPDATE (COVERED BY WARRANTY). WE HAD THE CAR BACK FOR A FEW DAYS AND THE MESSAGE APPEARED AGAIN, AS WELL AS THE FOLLOWING MESSAGE "CHECK CHARGING SYSTEM". THE DEALER REPLACED A WIRE (UNDER WARRANTY). A COUPLE OF WEEKS AGO, THE CHECK ENGINE LIGHT CAME ON AND THE HYBRID SYSTEM WARNING APPEARED AGAIN. THIS TIME (4TH TIME) THE DEALER SAID THAT THE TRACTION MOTOR NEEDED REPLACING AND THAT WE NEEDED A NEW TRANSMISSION (ALSO UNDER WARRANTY). WE BELIEVE THAT THERE IS AN INHERENT PROBLEM WITH THIS CAR.

Service Brakes
Filed Aug 18, 201535,000 milesTX

I WAS APPROACHING A STOP SIGN TRAVELING 30 MPH. WHEN APPLYING THE BRAKES TO SLOW DOWN THEY WERE INITIALLY WORKING AND I WAS REDUCING SPEED, HOWEVER SUDDENLY I HEARD A VERY LOUD CRUNCHING/GRINDING NOISE AND I LOST ALL BRAKE FUNCTIONALITY. TO STOP THE VEHICLE I HAD TO PLACE THE VEHICLE IN PARK. IF A CAR WAS IN FRONT OF ME I WOULD HAVE CRASHED INTO IT. ADDITIONALLY, BECAUSE I LOST BRAKE FUNCTIONALITY I WENT INTO THE INTERSECTION. IF CARS WERE CROSSING THE INTERSECTION OR IF A PERSON WAS CROSSING THE STREET I WOULD HAVE CRASHED INTO THEM. I TURNED OFF THE CAR AND GOT OUT AND CHECKED THE VEHICLE AND WAS UNABLE TO FIND ANYTHING WRONG. SINCE I WAS IN THE INTERSECTION I TURNED THE VEHICLE BACK ON AND THE BRAKES SEEMD TO BE WORKING AGAIN. THE VEHICLE WAS TOWED TO THE KIA DEALER. THE KIA DEALER HAD THE CAR FOR THREE DAYS. PER THE KIA TECHNICIAN THEY INSPECTED THE BRAKES AND THE HYBRID REGENERATIVE BRAKING SYSTEM AND WERE UNABLE TO FIND ANY PROBLEMS OR RECREATE THE ISSUE. PER THE KIA TECHNICIAN THEY EXHAUSTED ALL OF THEIR OPTIONS AND WERE UNABLE TO FIND ANY ISSUES AND RETURNED THE CAR TO ME. ADDITIONALLY, I CONTACTED KIA CUSTOMER SERVICE AND THEY STATED THAT IF THEY WERE UNABLE TO RECREATE THE PROBLEM THERE IS NOTHING THEY COULD DO. WHILE RESEARCHING THIS ISSUE I FOUND THAT TWO OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM TO THE NHTSA (NHTSA ID 10638311, 10650553). ONE PERSON CRASHED BECAUSE OF THE ISSUE AND THEY REPORTED THAT THE ISSUES HAVE SPORADICALLY HAPPENED MULTIPLE TIMES. I BELIE

Seat Belts
Filed Jun 9, 2015OK

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE THE VEHICLE WAS PARKED, THE CHILD SEATED IN THE REAR SEAT IN A HIGH BACK BOOSTER SEAT BECAME ENTANGLED IN THE SEAT BELT. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED TO UNLOCK. AS A RESULT, THE CONTACT HAD TO USE SCISSORS TO CUT AND RELEASE THE CHILD FROM THE SEAT BELT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Vehicle Speed Control
Filed May 18, 201539,000 milesVA

PURCHASED THE CAR USED AT 25000 MILES FROM A DEALERSHIP. CAR WAS FINE, SMOOTH FOR ABOUT 10 MONTHS. DID OIL CHANGES AS USUAL. NOTICED SOME JERKING RECENTLY WHEN I WOULD COME TO A COMPLETE STOP BUT DIDN'T REALLY BOTHER ME AT FIRST. THEN I NOTICED IT WAS HAVING TROUBLE ACCELERATING FROM A COMPLETE STOP. IT WOULD SOMETIMES TAKE 3+ SECONDS FOR IT TO RESPOND AND START MOVING. THE MORE I WOULD COME TO A COMPLETE STOP (BUMPER TO BUMPER TRAFFIC) IT WOULD TAKE LONGER TO RESPOND TO ACCELERATE. COUPLE DAYS AGO, I DID THE MAINTENANCE 30K SERVICE. I THOUGHT IT WOULD SOLVE THE PROBLEM BUT IT STILL DID ITS THING. I HAD THE "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" MESSAGE HAPPEN TWICE..ONCE AFTER THE MAINTENANCE. I TOOK IT BACK TO KIA AND FORTUNATELY THE GUY DID A TEST DRIVE AND REPLICATED THE ISSUE WITH THE LAG. HE ALSO REPLICATED THE HYBRID SYSTEM WARNING MESSAGE AS WELL. I NOW HAVE A LOANER. NOT SURE HOW LONG IT'LL TAKE BUT FROM THE SOUNDS OF IT FROM THIS FORUM, THEY DONT KNOW WHATS WRONG. HOPEFULLY I DONT HAVE TO BUY A NEW CAR =/ ANYONE WITH QUESTIONS, EMAIL ME AT [XXX]@SBCGLOBAL.NET VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Kia Optima Hybrid → · Every Optima Hybrid year → · How the figures are calculated →