MY JEEP SHAKES VIOLENTLY AT HIGHWAY SPEEDS WHEN I HIT A BUMP IN THE ROAD OR ANYTHING THAT IS UNEVEN. IT'S NOW AT THE DEALER FOR THE 4TH TIME THEY CAN'T FIGURE OUT WHAT'S WRONG. I WILL NOT DRIVE THIS TRUCK IT'S DANGEROUS.
2018 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
"DEATH WOBBLE" VIOLENT LEFT TO RIGHT SHAKING IN THE STEERING WHEEL AND WHOLE FRONT END OF JEEP. HAPPENS ANYTIME AFTER HITTING BUMP, POTHOLE, BRIDGE JOINT; ON ANY TYPE OF ROAD AND SPEEDS FROM 40MPH TO 80MPH+. ISSUE DOES NOT RESOLVE ITS SELF UNTIL SLOWING THE VEHICLE DOWN TO VERY LOW SPEEDS, SOMETIMES AS LOW AS 30MPH. *NO* 'UPGRADES' OR ANY AFTERMARKET PARTS/WORK HAVE BEEN DONE TO THE JEEP.
THERE'S AN INCH OF STEERING PLAY, BOTH LEFT AND RIGHT. VEHICLE SWERVES AND IS DIFFICULT TO MAINTAIN A SINGLE LANE. CONSTANTLY HAVING TO CORRECT STEERING AND FEELS THAT IF I WERE TO OVER CORRECT IN AN EMERGENCY SITUATION I COULD EASILY LOSE CONTROL. FEELS LIKE I'M DRIVING IN HIGH WINDS. TOOK VEHICLE TO DEALERSHIP DAY AFTER IT WAS PURCHASED AND THEY ADJUSTED TO THE TOE AND REPROGRAMMED THE STEERING BOX. FEELS SLIGHTLY BETTER, BUT STILL HAVING SAME ISSUES MAINTAINING A LANE. DOESN'T MATTER IF I'M DRIVING AT A LOW OR HIGHER RATE OF SPEED. IS MOST NOTICEABLE WHILE DRIVING STRAIGHT, AND NOT AS NOTICEABLE WHILE TURNING, BUT STILL NOTICEABLE.
STEERING WHEEL 'LOCKED UP' WHILE NEGOTIATING A CURVE. DRIVING ABOUT 60-65. MPH. HAD A HARD TIME NOT DRIVING OFF THE ROADWAY.
THE STEERING WHEEL IS SHAKING VIOLENTLY AT HIGH SPEEDS AT UNEVEN SURFACES AFTER THE REPLACEMENT OF THE STEERING DUMPER AND THE SOFTWARE UPDATE STILL THE CAR HAS THE SAME PROBLEM.REALLY HARD TO KEEP IT STRAIGHT ON THE HIGHWAY,EXCESS PLAY ON THE STEERING WHEEL.NOT SAFE AT ALL
WHEN TRAVELING AROUND 65 MPH, WHENEVER I HIT A POTHOLE OR BRIDGE EXPANSION JOINT THE FRONT END OF MY 2018 WRANGLER JLU STARTS TO SHIMMY. ON THE INTERNET IT'S GIVEN THE NICKNAME OF "DEATH RATTLE". THE SHIMMY/VIBRATION LASTS FROM 5 TO 10 SECONDS AND SOMETIMES REQUIRES SLOWING DOWN TO MAKE IT STOP.
WINDSHIELD ON JEEP WRANGLER 2018 AND NEWER JL MODELS ARE WEAKER THAN EXPECTED. I'VE HAD 2 CRACKS IN THE WINDSHIELD IN LESS THAN 5K MILES. OTHER OWNERS ARE EXPERIENCING SIMILAR ISSUES, SOME AS QUICKLY AS LEAVING THE DEALER LOT. THE FRONT DEFROSTER MAY BE CAUSING ISSUES WHICH WEAKEN THE GLASS. THE IMAGES BELOW SHOW ONE OF MY CRACKS. THE SECTION FROM THE DRIVER SIDE WIPER TO PASSENGER SIDE FRACTURED IN ONE SHOT WITH AN AUDIBLE CRACK. THIS WAS AFTER THE DEFROST WAS TURNED ON. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/CRACKED-WINDSHIELD-CLUB.5935/PAGE-23#POST-588325
MY VEHICLE HAS UNDER 3000 MILES. I HAVE ALREADY TAKEN IT IN ONCE TO SEE A DEALER ABOUT THIS PROBLEM. WHEN GOING 50MPH OR HIGHER, AFTER I HIT A BUMP, MY STEER WHEEL WILL VIBRATE FOR A COUPLE OF SECONDS THEN STOP. TWICE NOW, AFTER HITTING A BUMP ON THE HIGHWAY, GOING OVER 50 MPH AND SURROUNDED BY TRAFFIC, THE STEERING WHEEL AND THE VEHICLE SHOOK VIOLENTLY. THE FIRST TIME IT LASTED ABOUT 10 SECONDS. I IMMEDIATELY TOOK TO DEALER AND THEIR PAPERWORK SAYS THAT THE STEERING DAMPENER WAS REPLACED. THE SECOND TIME JUST HAPPENED BUT LUCKILY IT ONLY LASTED 2 SECONDS. BOTH TIMES IT ONLY STOPPED SHAKING AFTER I SLOWED DOWN UNDER 50 MPH WHILE ON A BUSY HIGHWAY WHICH HAS CARS GOING 70 MPH. THIS A MAJOR SAFETY CONCERN. I'VE BEEN READING ON FORUMS AND I'M NOT THE ONLY DRIVER EXPERIENCING THIS. PLEASE MAKE THIS AWARE BEFORE SOMEONE GETS INJURED OR EVEN KILLED DUE TO THIS DEFECT.
BATTERY GROUND CABLE SPARKS WHEN REMOVED NO MATTER HOW LONG YOU WAIT. BATTERY CHARGE DECREASED TO 60 % CHARGE BEFORE DISCONNECTED. VEHICLE IS STATIONARY IN MY GARAGE. VEHICLE HAS FIFTEEN RELAYS UNDER HOOD MANY OF WHICH ARE ALWAYS IN ON STATE. AM INSTALLING 180 AMP RELAY TO ISOLATE BATTERY. THIS VEHICLE IS HAZARD TO FIREMEN. MOST RELAYS DRAW 1.4 AMPS IN ON STATE.
JEEP ATTEMPTED A SECOND FIX OF THE DEATH WOBBLE PROBLEM. BY CHANGING OUT THE DAMPENERS AND EXTENDING SOME ROD. WELL IT DID HELP WITH THE DEATH WOBBLE, IF YOU HIT CERTAIN BUMPS JUST RIGHT WITH THE WHEEL TURN, IT STILL FEELS LIKE THERE'S A SLIGHT WOBBLE, THAT IS QUICKLY CORRECTED . AFTER THIS SECOND FIX. MY JEEP NO LONGER RIDES LIKE IT USED TO. I FIND MYSELF DRIFTING MORE EASILY AND THE STEERING NOT AS IT WAS BEFORE
I HAVE A JEEP WRANGLER UNLIMITED JL SPORT PURCHASED IN JUNE OF 2018. JUST RECENTLY EVERY TIME I GET ABOVE 60-65 MPH I GET A MASSIVE AMOUNT OF VIBRATION ALSO KNOWN AS 'DEATH WOBBLE' THIS IS HAPPENING AT HIGHWAY SPEEDS AND CAN START EVEN IF I DONT HIT A BUMP OR POTHOLE. THE ONLY WAY TO GET OUT OF IT IS TO BRAKE HARD TO SLOW THE VEHICLE DOWN TO STOP IT. HAS POSSED A SAFETY HAZARD TO ME BECAUSE IT MAKES ME LOOSE CONTROL OF THE VEHICLE AS I CANT TURN OUT TO MOVE MY VEHICLE TO THE SIDE OF THE ROAD. THE DEATH WOBBLE IS CAUSED BY A COMBINATION OF ITEMS AND THIS SHOULD BE INVESTIGATED TO SEE WETHER A SAFETY NOTICE IS NEEDED.
DEATH WOBBLE. VEHICLE HAS BEEN IN TWICE TO GET FIXED. ONCE FOR A MONTH. NOW WE HAVE LESS THAN 4000 MILES ON IT AND IT IS STILL THERE. WE HAVE A HORRIFYING VIDEO ALSO.
WHEN TRAVELING AT SPEEDS ABOVE 60 MPH AND A BUMP IS HIT OR A BRIDGE IS CROSSED, THE STEERING WHEEL, FRONT TIRES, AND FRONT OF THE TRUCK VIBRATES VIOLENTLY. TWO STEERING DAMPERS HAVE BEEN PUT ON THE JEEP WHICH REDUCES THE SHAKING FOR A SHORT PERIOD OF TIME BEFORE IT RETURNS.
THERE'S ABOUT A HALF SECOND DELAY IN THE HORN WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THIS COULD BE A SAFETY CONCERN IF YOU'RE TRYING TO WARN AN UNATTENTIVE MOTORIST IN A POTENTIAL COLLISION.
AT HIGHWAY SPEEDS, 3 TIMES NOW THE STEERING WHEEL BEGINS TO SHAKE QUITE VIOLENTLY AND IMPEDED ONE'S ABILITY TO CONTROL THE CAR. THIS CONDITION APPEARS TO LAST UNTIL SPEED IS SIGNIFICANTLY REDUCED. THE JEEP WRANGLER 4 DOOR IS A 2018 WITH LESS THAN 6K MILES.
WHEN HITTING A POTHOLE, BRIDGE CONNECTION, OR OTHER LARGE BUMP AT SPEEDS OF 60+ MPH, THE STEERING WHEEL AND VEHICLE SHAKE VIOLENTLY. THIS REQUIRES A DRASTIC REDUCTION OF SPEED ON THE HIGHWAY, ALONG WITH TIGHT CONTROL OF THE STEERING WHEEL. THE SPEED REDUCTION IS POTENTIALLY DANGEROUS TO YOU AND OTHER VEHICLES NEAR YOU, LET ALONE THE VIOLENT SHAKING OF THE VEHICLE CAUSING POTENTIAL MECHANICAL PROBLEMS AND HUMAN ERROR. QUICK FIX AT JEEP DEALERSHIP REPLACING STABILIZER ACTS AS A BAND AID WITHOUT ANY ACTUAL SOLUTION TO THE ISSUE.
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
STEERING WHEEL HAS EXCESS PLAY, WANDERS AROUND THE HIGHWAY WENT AT HIGHWAY SPEEDS, ESPECIALLY IN TURNS.
I GO AND GET IN MY JEEP, IT'S RAINING A LITTLE TURN ON DEFROST AND THE WINDSHIELD CRACKS, JUST SITTING STILL, IT'S NOT SNOWING SLEETING OR FREEZING RAIN JUST RAINING
WHEN DRIVING THE STEERING HAS PLAY AND MUST CONSTANTLY CORRECT TO KEEP CAR GOING STRAIGHT. DRIFTS AND WANDERS, THIS IS NOT A FOLLOWING THE CROWN ISSUE. VERY NOTICEABLE AT LOCAL SPEEDS (20-40 MPH) AND DRIVING CONSTANTLY ON A STRAIGHT ROAD
HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY CAR IS SHAKING NON STOP AFTER I HIT A BUMP ON THE ROAD, IT CAN LAST UP TO 1 1/2MINUTE NON STOP. TOOK INTO THE DEALER AND WAS TOLD AFTER 1 WK THAT THERE WAS NOTHING WRONG WITH IT. I HAVE UNDER 5,000 MILES ON MY CAR.
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.
LOOSE STEERING, CAUSES OVER CORRECTION AT HIGHWAY SPEEDS. SUSPECT THE LACK OF RIGIDITY IN THE RUBBER BUSHINGS TO BE TOO SOFT, CAUSING A HALF INCH DEAD SPOT IN THE STEERING BEFORE THE WHEELS ADJUST TO THE STEERING WHEEL INPUT.
JEEP WONDERS WHEN ON THE HIGHWAY. FEEL LIKE I NEED TO ALWAYS HANG ON WITH 2 HANDS
STEERING IS LOOSE AND VEHICLE WANDERS ALL OVER THE ROAD. CONSTANT CORRECTION OF THE WHEEL IS REQUIRED TO STAY IN LANE. MOST NOTICEABLE AT HIGHWAY SPEEDS BUT IS APPARENT AT ALL SPEEDS.
WHILE DRIVING AT 40 MPH THE STEERING LOCKED UP AND I COULD NOT TURN. APPLIED BRAKES AND ADDITIONAL PRESSURE TO STEERING WHEEL AND WAS ABLE TO STEER VEHICLE ENOUGH TO AVOID ANY COLLISION, CAME TO A STOP AND STEERING SEEMED TO RETURN TO NORMAL. THIS HAPPENED AT ABOUT 9500 MILES. THIS HAPPENED 1/19 WAS DRIVING AT 55 MPH, AND HIT A DIP IN THE ROAD. THE ENTIRE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY, WENT LEFT OF CENTER, APPLIED BRAKES AND SLOWED VEHICLE DOWN. REGAINED ENOUGH STEERING TO RETURN TO MY LANE AT ABOUT 10/15 MPH. ON COMING TRAFFIC SLOWED TO A STOPPED TO ASSIST IN AVOIDING AN ACCIDENT. THIS HAPPENED AT ABOUT 11000 MILES. THIS HAPPENED 2/21/19
AT A SPEED OF APPROX. 75 MPH AFTER HITTING A NUMBER OF PUMPS/POTHOLES ON THE HIGHWAY THE STEERING WHEEL STARTED TO VIBRATE/SHAKE LIKE CRAZY - A TERRIFYING SITUATION IN RUSH HOUR ON A HIGHWAY. THE SHAKING STOPPED ONCE THE SPEED WAS UNDER 50 MPH.
VEHICLE STEERING WHEEL COMPLETELY LOCKS UP WHILE DRIVING ON HIGHWAY NEARLY CAUSING AN ACCIDENT AS YOU ARE UNABLE TO CORRECT WHEEL FOR UP TO 10 SECONDS. WHILE TSB 08-092-18 WAS ISSUED 7 MONTHS AGO THIS PRESENTS A SIGNIFICANT POSSIBILITY FOR ACCIDENT AND INJURY AND SHOULD BE RECALLED FOR ANYONE AFFECTED.
AT SPEEDS OVER 70 MPH WHEN I HIT A BUMP OR SEAM IN THE ROAD THE STEERING WHELL VIBRATES VIOLENTLY AS IF SOMETHING HAS DISCONNECTED. AFTER ABOUT 10 SECONDS IT STOPS. THIS HAS HAPPENED 3 TIMES IN 2 WEEKS. VEHICLE ONLY HAS 4K MILES ON IT. ANY SPEED OVER 65 CAUSES A LOOSENESS IN THE WHEEL ON UNEVEN PAVEMENT EVEN WHEN NOT VIBRATING. AFTER INSPECTION DEALER CONTACTED CHRYSLER AND THEY ADVISED REPLACING STEERING DAMPER. DEALER ADVISED TO DRIVE WITH CAUTION TILL THE PART CAME IN BUT I ASKED FOR A LOANER AS IT OBVIOUSY UNSAFE TO DRIVE.
LOSE STEERING. CAN TURN THE STEERING WHEEL CONSIDERABLY WITHOUT TURNING THE WHEELS. THIS MAKES TRYING TO DRIVE STRAIGHT EXHAUSTING AND DANGEROUS. MEETING OR PASSING LARGE RIGS IS ESPECIALLY DANGEROUS.MY DEALERSHIP DENYS AN ISSUE.
I HAVE ALREADY FILED ONE COMPLAINT ON THIS AND HEARD NOTHING. THIS IS THE SECOND TIME I HAVE HAD MY 2018 WRANGLER INTO THE SHOP FOR REPAIR FOR THE SAME ISSUE OF THE "DEATH WOBBLE" (WHEN HITTING A BUMP ON THE HIGHWAY IT GOES INTO A TERRIBLE WOBBLE YOU MUST SLOW WAY DOWN FOR). NO RECALL AND STILL HAVING PROBLEMS. THE LAST TIME IT WAS IN THE SHOP RECENTLY IT WAS IN THERE FOR 4 WEEKS. THIS IS RICICULOUS!
THE CAR TENDS TO WANDER AT HIGHWAY SPEED( 65MPH) . WHEN DRIVING AT HIGHWAY SPEED I AM CONSTANTLY ADJUSTING THE STEERING TO MAINTAIN LANE. MOST CARS DO THIS TO SOME DEGREE, BUT THIS VEHICLE DOES IT TO EXCESS. I CONSIDER THIS A SAFETY ISSUE.
LEASED THE JEEP WRANGLER JL IN OCTOBER 2019. WITHIN 3 WEEKS, THE "JEEP WOBBLE" OCCURRED ON THE HIGHWAY AT A SPEED OF 65 MPH. GOING OVER A BRIDGE, THE CAR HIT A CONNECTOR IN ROAD AND STARTED SHAKING VIOLENTLY. I WAS IN THE LEFT LANE AND HAD TO SLOW THE CAR DOWN IMMEDIATELY AS IT FELT OUT OF CONTROL, CAUSING CARS BEHIND ME TO BRAKE. I MOVED OVER A LANE AND THE CAR STOPPED SHAKING ONCE I SLOWED DOWN BELOW 50MPH. I BROUGHT THE CAR IN TO DEALERSHIP AND WAS TOLD IT'S NOT UNDER RECALL AND IT'S NOT A SAFETY ISSUE. I COMPLETELY DISAGREE THAT IT'S NOT A SAFETY ISSUE AS DODGING CARS ON THE HIGHWAY IN ORDER TO SLOW MY CAR DOWN WHILE IT SHAKES VIOLENTLY IS CLEARLY A SAFETY ISSUE FOR EVERYONE ON THE ROAD. THE DEALERSHIP INSTALLED A DAMPENER. I FINALLY GOT THE CAR BACK AFTER A WEEK AND WITHIN DAYS, THE SAME THING HAPPENED ON THE HIGHWAY. I BROUGHT THE CAR BACK IN TO THE DEALERSHIP WHERE I WAS TOLD THEY WERE CONTACTING CHRYSLER TO SEE IF THEY INSTALLED THE PART CORRECTLY. MY CAR WAS THERE FOR ANOTHER WEEK WHILE THEY WAITED FOR CHRYSLER TO RETURN THEIR PHONE CALL. THEY INSTALLED A STRONGER PART, I WAS TOLD AND THEN FINALLY HAD MY CAR BACK. WITHIN A COUPLE OF WEEKS, THE WOBBLE HAPPENED AGAIN. I DROPPED THE CAR BACK AT THE DEALERSHIP LAST WEEK ON 2/13 WHERE IT REMAINS. I HAVE NOT RECEIVED WORD ON WHAT IS BEING DONE AT THIS POINT. EXTREMELY FRUSTRATING AS WE ARE LEASING THIS CAR AND IT'S BEEN AT THE DEALERSHIP FOR ALMOST 4 WEEKS TOTAL, WHICH IS ONE MONTH PAYMENT WITHOUT ME EVEN DRIVING THE CAR.
VEHICLE WILL NOT START AFTER LIGHT TO MODERATE USE. AFTER USING THE VEHICLE FOR 20-30 MINUTES AND IT IS TURNED OFF, THE VEHICLE WILL NOT ALWAYS START BACK UP. IF THE TRANSMISSION TEMPERATURE INDICATOR DOES NOT SWITCH FROM 163 DEGREES TO ABOVE 200 DEGREES, THE VEHICLE WILL NOT IMMEDIATELY START BACK UP IF IT IS TURNED OFF. IT SEEMS THAT THE VEHICLE IS SENDING THE WRONG TEMPERATURE TO THE STARTER AND IT IS PREVENTING IT FROM READING THE CORRECT TEMPERATURE WHICH WOULD ALLOW PROPER STARTUP. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE AND I TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT BUT THEY SAID THEY WERE UNABLE TO HELP ME SINCE THE VEHICLE WOULD NOT REPLICATE THE PROBLEM. I SHOWED THEM VIDEO FOOTAGE OF THE VEHICLE NOT STARTING BUT THEY SAID THEY STILL COULD NOT HELP ME UNLESS THEY COULD REPRODUCE THE ISSUE. THIS HAS HAPPENED AT LEAST TEN TIMES NOW SINCE I PURCHASED THE VEHICLE. THERE IS A RECALL FOR THIS PROBLEM (U87) BUT FOR SOME REASON, MY VEHICLE'S VIN NUMBER IS NOT PART OF THE RECALL.
GOING APPROXIMATELY 70 MPH ON THE FREEWAY MY JEEP VERY SUDDENLY BEGAN TO SHAKE/VIBRATE VERY VIOLENTLY. EXTREMELY DIFFICULT TO MAINTAIN CONTROL. FELT LIKE THE CAR WAS GOING TO COME APART/TIRES WERE GOING TO FALL OFF. AFTER SLOWING DOWN TO MAYBE 30 MPH THE SHAKING RESOLVED. JEEP HAS APPROXIMATELY 5800 MILES ON IT.
THIS EVENING WHILE AT HIGHWAY SPEED (70MPH) I CROSSED O ER AN OVERPASS ON A SLIGHT TURN. JUST AFTER THE OVERPASS WAS A SLIGHT BUMP AND MY JL BEGAN SHAKING VIOLENTLY. I WAS CERTAIN THAT SOMETHING HAD BROKEN BASED UPON HOW VIOLENTLY IT AHOOK. I QUICKLY PULLED INTO THE EMERGENCY LANE AND SLOWED TO A STOP. I VISUALLY INSPECTED ALL TIRES AND SUSPENSION COMPONENTS AS BEST I COULD AND SAW NO OBVIOUS DAMAGE/ISSUE. I DECIDED TO ATTEMPT TO CONTINUE SLOWLY. I WAS ABLE TO MAKE IT TO MY DESTINATION AND BACK HOME WITHOUT FURTHER ISSUES BUT NEEDLESS TO SAY I AM VERY CONCERNED ABOUT THE SAFETY OF MY JL. I HAD A GREAT DEAL OF DIFFICULTY CONTROLLING THE VEHICLE DURING THIS EPISODE. I WILL BE CONTACTING MY JEEP DEALERSHIP FIRST THING IN THE MORNING. I LOVE MY JL BUT I AM VERY CONCERNED ABOUT ITS SAFETY.
WHEN TRAVELING ABOVE 70MPH AND HITTING A ROUGH PLACE ON THE ROAD THE STEERING SHAKES VIOLENTLY INCLUDING THE DASH UNTIL YOU SLOW DOWN TO 40MPH. THIS HAS HAPPENED 6+ TIMES NOW WITH THE LOCAL DEAL SHIP NOT KNOWING HOW TO FIX. WE WERE ALMOST REAR ENDED BECAUSE OF THIS. AND THANK GOODNESS THEIR WASN'T AN ABANDONED VEHICLE ON THE SHOULDER. WE HAVE A VIDEO OF THIS HAPPENING
THE STEERING IS VERY LOOSE AND VEHICLE WANDERS ALL OVER. PROBLEM IS ESPECIALLY BAD AT HIGHWAY SPEEDS AND REQUIRES CONSTANT INPUT TO REMAIN STRAIGHT. STEERING WHEEL HAS ABOUT 2 INCHES OF DEAD SPACE SO CORRECTIONS ARE CUMBERSOME. STEERING WILL LOCK UP AT HIGHWAYS SPEEDS AND THEN SUDDENLY RELEASE. THIS HAS HAPPENED 5 TIMES AND CAUSED ME TO SKID 2X AND GO OFF HIGHWAY ONE.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 45 MPH OVER A DIP IN THE ROAD, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE VEHICLE VEERED INTO A PASTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BENSON CHRYSLER PLYMOUTH AND DODGE INC (400 WEST WADE HAMPTON BOULEVARD, GREER, SC 29650, 864-877-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58020235. THE FAILURE MILEAGE WAS 6,458.
DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.
WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.
ALL AUDIO SOUNDS INCLUDING PHONE, NAVIGATION, RADIO PAUSE EVERY THREE SECONDS. ENGINE DEACTIVATION OCCURRED WHILE PULLING A TRAILER GOING 35 MPH ON A BUSY ROAD. IT RESTARTED ITSELF. BACK UP CAMERA SOMETIMES DOESN'T WORK.
AT ROUGHLY 45 MPH STEERING SEEMED TO 'LOCK'... IT TOOK EXTREME FORCE TO TURN ENOUGH TO MAKE A SLIGHT CORNER WHILE DRIVING. THE SLIGHT CORNER IS APPROXIMATELY A 20 DEGREE CURVE TO THE RIGHT THEN BACK TO THE LEFT. AFTER THIS INITIAL 'LOCK' THE STEERING FELT AS IF IT WANTED TO ONLY GO STRAIGHT. EVEN A LANE CHANGE WAS DIFFICULT. THE SAFETY PART OF IT IS THAT WHILE APPLYING ENOUGH FORCE TO TURN THE VEHICLE...WHEN IT 'UNLOCKED' I NEARLY TURNED INTO THE CAR IN THE LANE BESIDE ME!!
DEATH WOBBLE. I'VE BEEN EXPERIENCING DEATH WOBBLE - ESPECIALLY DRIVING OVER BRIDGE CONNECTIONS - GOING HIGHWAY SPEEDS. MINI DEATH WOBBLE ON BUMPY PAVED ROADS. MY 2018 JLU NOW HAS 25K - I'VE OWNED IT FOR 9 MONTHS. IT STARTED A MONTH OR SO AGO- DEALER REPLACED STEERING STABILIZER. STILL NOT FIXED. GOING BACK TO DEALER FOR THE 2ND TIME ON 2/19/19. THIS JEEP IS UNSAFE!! I ABSOLUTELY LOVE JEEPS & ALSO OWN ANOTHER OLDER YJ. THIS IS A SERIOUS PROBLEM & NEEDS TO BE ADDRESSED.
THREE TIMES WITHIN THE LAST 2 WEEKS, I HAVE BEEN ON THE EXPRESSWAY AND THE CAR STARTED SHAKING VIOLENTLY SIDE TO SIDE. EACH TIME I WAS BETWEEN 60 AND 75 MPH THE SHAKING STOPPED WHEN I GOT DOWN UNDER 45 MPH. IT FELT AS IF THE CAR WAS GOING TO SHAKE APART. I HAVE NOT MADE ANY CHANGES OR ALTERATIONS TO THE CAR SINCE I PURCHASED IT. I HAVE AN APPOINTMENT FOR IT TO BE LOOKED AT ON TUESDAY. IT IS A JL MODEL
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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