I SWERVED TO MISS A DEER.I RAN OFF A BIG DROP OFF&HIT ON MAINLY THE DRIVER'S SIDE.THERE WAS OVER $26K DAMAGE REPAIRS DONE.THEY HAVE DECIDED TO TOTAL MY JEEP WITH A LITTLE OVER 36K MILES.I RAN OFF THE RAID&HIT ON MAINLY THE DRIVER'S SIDE.MY AIR BAGS NEVER DEPLOYED BUT MOST IMPORTANTLY MY SEAT BELT DID NOT PREVENT ME FROM HITTING MY FACE ON THE STEERING WHEEL.I HAVE A GASH ABOVE MY RIGHT EYE THAT THE EMTS ADVISED ME TO GO TO A HOSPITAL TO HAVE STITCHES.BUTBWITH THE COVID-19 EPIDEMIC FULLY IN FORCE I DECIDED NOT TO GO TO THE NEXT COUNTY FOR MEDICAL.ASSITANCE SINCE MY LOCAL HOSPITAL IS NOT EQUIPPED TO PREFORM THE MEDICAL ASSISTANCE THAT WAS NEEDED. I MISSED SEVERAL.DAYS OF WORK FOR THIS INCIDENT. I'M ASKING FOR ANSWERS TO WHY MY AIR BAGS DID NOT DEPLOY BUT MOST IMPORTANTLY I'M WANTING & NEEDING TO KNOW WHY MY SEAT BELT DID NOT PREVENT MY FACE FROM HITTING THE STEERING WHEEL & ALSO WARPING MY STEERING WHEEL IN THE PROCESS. PLEASE I NEED ANSWERS FOR I'VE ALWAYS WANTED & DREAMED OF OWNING A JEEP. THEN I FINALLY WAS ABLE TO PURCHASE ONE BUT I NEED TO KNOW THAT IT IS ALSO SAFE FOR ME & MY FAMILY.
2018 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.
EVERY SINGLE DAY I DRIVE MY JEEP I CONSTANTLY HAVE TO CORRECT MY STEERING BECAUSE IT'S CONSTANTLY WANDERING IN THE LANE, I'M AFRAID AN OFFICER IS GOING TO PULL ME OVER BECAUSE THEY MAY BELIEVE I'M DRIVING DRUNK. MY STEERING WHEEL HAS ABOUT 3' OF PLAY IN IT BEFORE THE WHEELS ARE RESPONSIVE, IT'S JUST DOWNRIGHT DANGEROUS TO DRIVE. *TR
MY 2018 JEEP WRANGLER VIOLENTLY WOBBLES EVERY TIME WHEN GOING ABOVE 60 MILES/HOUR AND HITS THE SMALLEST BUMP. THE DEALERSHIP TOLD ME THAT TO FIX THE ISSUE I HAVE TO CHANGE ALL FOUR TIRES AND THAT I HAVE TO PAY FOR IT.
I WAS ON THE 15 FREEWAY, CHANGING TO THE LANE ON MY RIGHT, SO I CAN THEN EXIT THE FREEWAY. ALL OF A SUDDEN THE JEEP STARTED SHAKING HARD. I GOT SO SCARED AND PUT MY HAZARD LIGHTS ON WHILE MAKING THE LANE CHANGE. STILL SHAKING AS I MADE MY EXIT. IT STOPPED AS I CAME TO A STOP AT THE LIGHT SIGNAL. I WENT STRAIGHT TO THE ONTARIO CA JEEP DEALER. 6/3/2020 THEY SAID IT WAS THE STEERING DAMPER THAT HAD ALREADY BEEN REPLACED, NEEDS TO BE REPLACED AGAIN AND THAT JEEP IS COVERING THE COST BUT THE PART IS ON BACKORDER AND THERE ISN'T AN ETA. THEY RESERVED A RENTAL CAR FOR ME THROUGH ENTERPRISE BUT I HAVE TO PUT DOWN THE $50.00 DEPOSIT AND PAY THE DAILY SALES TAX. I'M SCARED TO DRIVE MY JEEP ESPECIALLY SINCE THIS PART HAS ALREADY BEEN REPLACED.
THE WRANGLER HAS HAD LOOSE STEERING AND HARD TO KEEP STRAIGHT ON THE HIGHWAY SINCE LEASED. HAD BACK TO DEALER SEVERAL TIMES. IT HAD BOTH THE STEERING DAMPENER AND SWAY BAR REPLACED ONLY FOR THEM TO TURN AROUND AND TELL ME THAT THEY COULD NOT DUPLICATE THE ISSUE. IT IS GETTING WORSE THE MORE MILES THAT ARE PUT ON IT. I AM REALLY DISAPPOINTED IN JEEP/CHRYSLER! *TR
LOOSE STEERING IN THE NEUTRAL STEERING STAGE. DEAD ZONE 1 INCH TO THE LEFT AND TO THE RIGHT. STEERING WHEEL STRAIGHT. JEEP WILL VEER TO THE RIGHT. THIS HAPPENS AT SPEEDS OF 50 MPH OR HIGHER.
RUST ON THE FRAME (MAINLY THE WELDS) AND HUBS. THE DOORS LEAK ON DRIVERS AND PASSENGERS FLOOR WHEN OPENED DURING RAIN. STEERING HAS PLAY WHEN GOING THROUGH TURNS WHILE MAINTAINING HIGHWAY SPEEDS. *TR
ALMOST 1.5-2" OF PLAY IN THE STEERING WHEEL WITHOUT THE WHEELS MOVING. *TR
VEHICLE IS UNDER RECALL W12/NHTSA 20V-124. FIAT/CHRYSLER (FCA) HAS BEEN STALLING US FOR QUITE A LONG TIME. THE CLUTCH PRESSURE PLATE MAY BECOME OVERHEATED AND FRACTURE THE TRANSMISSION, WHICH CAN RESULT IN PERSONAL INJURY, OR THE CAR GETTING FIRE.THE DEALER SAYS THAT CHRYSLER DOESN'T HAVE THE PART REQUIRED TO FIX THE CAR, AND FCA KEEPS ROUTING ME FROM ONE REPRESENTATIVE TO ANOTHER, BUT THEY WON'T EVEN SAY IF THEY HAVE THE PART. I HAVE BEEN MAKING PAYMENTS DILIGENTLY ON A CAR THAT CANNOT BE DRIVEN, AS THE STATEMENT ON THEIR OWN LETTER INFORMS THAT THE RECALL PERTAINS TO A SERIOUS SAFETY ISSUE. MY CAR HAS BEEN TO THE DEALER AND DEEMED THAT THERE IS A LEAK AND THE CLUTCH HOSE SO I SHOULDN'T DRIVE IT. THE CLUTCH ALREADY FEELS EXTREMELY SOFT AND I AM AFRAID TO DRIVE IT. FCA DOES IS NOT OFFERING ANY HOPES OF FIXING NOR IS PROVIDING ANY INFORMATION REGARDING A TIMELINE. *TR
RECENTLY PURCHASED A CERTIFIED PRE OWNED WRANGLER 2018JLUR UNDER 25K MILES AND LESS THAN 2K MILES FROM PURCHASE. CHECKED OUT STEERING AND WAS LOOSE NOTICED WONDER AT FROM 20MPH TO OVER 65MPH. OVER 65MPH STEERING IS VERY LOOSE AND UNSAFE, WAS IN A CONSTRUCTION CORRIDOR ON HIGHWAY AND DUE TO HOW LOOSE STEERING AND WANDERING WAS IT COULD EASILY LEAD TO A CRASH AND FATALITY. THERE IS A DEAD ZONE OF A 30 DEGREE TURN OF THE WHEEL. DEALER WAS VERY HELPFUL AND CONFIRMED PITMAN ARM AND DRAG LINK NEEDED TO BE REPLACED, AS IT WAS STATED THE PITMAN ARM HAD SEIZED IN THE CONNECTION WITH THE DRAG LINK. *TR
ELECTRONIC THROTTLE. STATIONARY WANT START WAIT A FEW MINUTES TO 20 MINUTES. THE CLOSE DEALERSHIP IS 2 TO 3 HOURS. ANY RECALL ON THIS PROBLEM. A LOCAL MECHANIC SAID DISCONNECT THE NEGATIVE. HE ALL SO SAID THE SAME THING WITH CHRYSLER. *TR
NOTICED A BURNT CLUTCH SMELL. COULD NOT ACCELERATE AFTER CLUTCH BURNT OUT. CAR WAS IN MOTION WHEN TRYING TO TRANSITION AND ACCELERATE AND THE CLUTCH STARTED BURNING AND SMOKING AND THE GAS PEDAL STOPPED ACCELERATING. *TR
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS NEVER INFORMED NOR SAW IN THE OWNERS MANUAL THAT THE VEHICLE WAS EQUIPPED WITH TWO BATTERIES. THE CONTACT WAS CONCERNED BECAUSE IF THE PRIMARY BATTERY WAS DISCONNECTED THE SECOND BATTERY WOULD STILL PROVIDE ELECTRICITY TO THE VEHICLE. THE CONTACT STATED THE SECONDARY BATTERY SHORT CIRCUITED AND THE VEHICLE WAS NOT ABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE NAPLETON CHRYSLER JEEP DODGE RAM (1460 E OSCEOLA PKWY, KISSIMMEE, FL 34744, 407-288-8243) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERIES NEEDED TO BE REPLACED TO CORRECTLY DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERIES WERE AVAILABLE FOR PURCHASE AT THE DEALER AT A COST OF $800 FOR BOTH BATTERIES OR COULD BE PURCHASED AT THE LOCAL PARTS STORE. THE FAILURE MILEAGE WAS 40,000.
WINDSHIELD CRACKED. 2ND TIME IN 1 YEAR. DRIVING DOWN ROAD. *TR
WHILE BRAKING THE JEEP, THE BRAKING SYSTEM DIDN'T OVERRIDE THE ENGINE. JEEP KEPT GOING IN DRIVE INSTEAD OF STOPPING. I HAD TO PUT IT IN NEUTRAL TO GET THE JEEP STOPPED. I ALMOST WENT INTO A BUSY HIGHWAY IN FRONT OF TRUCK GOING 60MPH. COULD HAVE BEEN HURT OR KILLED. *TR
A SIGNIFICANT AMOUNT OF FRAME WELDS ARE RUSTING LESS THAN 1 YEAR AFTER PURCHASE.
FCA (JEEP CHRYSLER) HAS ISSUED A NOTIFICATION TO OWNERS VIA V88: "THE REAR QUARTER WINDOWS VERTICAL RETAINER ON YOUR VEHICLE MAY NOT BE PROPERLY INSTALLED TO THE DOOR RAIL AFTER REMOVAL. THIS CONDITION MAY CAUSE THE SOFT TOP REAR QUARTER WINDOW PANELS TO SEPARATE FROM THE VEHICLE WHILE DRIVING AT HIGHWAY SPEEDS." THIS VERY SITUATION ACTUALLY OCCURRED IN OUR VEHICLE WHILE DRIVING AT HIGH SPEED (I.E. THE SPEED LIMIT) ON I95 IN VIRGINIA ON 3/3/20. WITHOUT ANY WARNING, THE REAR QUARTER PANEL BLEW OUT ONTO THE HIGHWAY. THE NOISE WAS SO STARTLING, IT IS AMAZING THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, NO OTHER MOTORIST WAS IMPACTED BY THE DISLODGED WINDOW (THIS TIME). HOWEVER, AS THIS WAS IN THE EVENING ON A HIGH-SPEED INTERSTATE, IT WAS NOT SAFE TO PULL OVER AND TRY TO RETRIEVE THE WINDOW FROM THE DRIVING LANES SO, WE ARE NOT CERTAIN THAT THE DISLODGED WINDOW DID NOT THEN PRESENT A POTENTIAL ROAD HAZARD TO OTHER MOTORISTS. HERE IS THE LINK TO THE FCA V88 NOTICE: HTTPS://WWW.CHRYSLER.COM/UNIVERSAL/WEBSELFSERVICE/PDF/V88.PDF I AM TRYING TO SEEK REIMBURSEMENT FROM FCA TO REPLACE THE WINDOW BUT THEY REFUSE TO TAKE RESPONSIBILITY FOR THE INCIDENT. THE GREATER CONCERN IS THAT IT COULD HAPPEN TO US AGAIN AND, MORE THAN LIKELY, WILL HAPPEN TO MANY OTHER DRIVERS OF SIMILAR VEHICLES. I SUSPECT NOT ALL CASES WILL HAVE OUTCOMES WHERE NO ONE WILL BE INJURED (OR KILLED).
THE VEHICLE HAS ABOUT TWO INCHES OF LOOSE PLAY IN THE STEERING WHEEL, LEFT AND RIGHT OF CENTER. THIS IS TRUE WHETHER THE VEHICLE IS STATIONARY, IN MOTION OR EVEN IF THE VEHICLE IS ON A LIFT WITH THE WHEELS OFF THE GROUND. THE VEHICLE HAS BEEN TO THREE DEALERS AND TWO PRIVATE REPAIR FACILITIES AS WELL AS A CASE WITH JEEP WAVE. THE FIRST DEALER THREATENED TO VOID MY FACTORY WARRANTY. THE SECOND PUT A RESTRICTION ON THE FACTORY WARRANTY AND JEEP WAVE DROPPED THE CASE. THE DEALER I PURCHASED THE VEHICLE FROM GOT APPROVAL TO REPLACE THE STEERING GEAR DESPITE THE RESTRICTION. THE PROBLEM IS STILL NOT FIXED AND THEY SAID THEY CANNOT FIND ANYTHING ELSE WRONG WITH IT. THE OTHER DEALERS AND THE JEEP CORPORATION HAVE REFUSED TO FIX THE PROBLEM. THE VEHICLE IS OVER 18 MONTHS OLD AND ONLY HAS 1500 MILES ON IT. *TR
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED SWERVING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ASHEBORO CHRYSLER DODGE JEEP RAM (1709 E DIXIE DR, ASHEBORO, NC 27203) WHERE IT WAS DIAGNOSED THAT THE TRACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ASHEBORO CHRYSLER DODGE JEEP RAM, AND THE CONTACT WAS INFORMED THAT THERE WAS NOTHING ELSE THE MECHANIC COULD DO TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
ON MARCH 16TH DROVE TO WORK AND PARKED CAR. LEFT WORK AND GOT INTO CAR IN PARKING LOT. UPON TRYING TO START THE CAR WE EXPERIENCED MULTIPLE ELECTRICAL ISSUES AS WELL AS LOSS OF POWER STEERING, TRACTION CONTROL, STABILITY CONTROL, ENGINE START/STOP FAILURE, PUSH START UNRESPONSIVE. CAR FINALLY STARTED ALTHOUGH MULTIPLE LIGHTS REMAINED ON. DROVE THE CAR SLOWLY TO FCA DEALER CLOSEST TO HOME AND EXPLAINED ISSUES TO SERVICE ADVISOR TYLER PENNINGTON. DEALER HAD CAR IN SERVICE FOR APPROXIMATELY 3 WEEKS UNTIL TODAY 4/3/2020. PICKED UP FROM SERVICE MANAGER AL BEGIL. MR. BEGIL EXPLAINED THAT THEY NEVER COULD PHYSICALLY FIND THE SOURCE OF THE ISSUES DESPITE GOING THROUGH MANY WIRING HARNESSES, MODULES, FUSE BOXES, ETC. COMMUNICATED WITH FCA ENGINEERING MULTIPLE TIMES OVER THE THREE WEEKS. SEEMS LIKE IT WAS ENGINEERING ADVISED DEALER TO TRY SOMETHING AND IF THAT DOESN'T WORK TRY LET ENGINEERING KNOW AND THEN THEY WOULD TRY SOMETHING ELSE. OUR SERVICE ADVISER SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE IT. WHEN I PICKED UP THE VEHICLE, I WAS TOLD TO DRIVE AROUND TOWN SLOWLY FOR SEVERAL DAYS IN CASE POWER STEERING GOES OUT AGAIN. DON'T GO ON HIGHWAY. PAPERWORK FROM DEALER DOESN'T SHOW ANY CORRECTION FOR CONCERN. CALLED FCA CUSTOMER SUPPORT UPON ARRIVING HOME. CUSTOMER SUPPORT ADVISED THAT MY ISSUES NEEDED TO BE "ESCALATED" AND THAT SOMEONE WOULD REACH OUT TO ME ON MONDAY OR TUESDAY. I NOW GO THROUGH WEEKEND WITHOUT VEHICLE HAVING TO GO TO WORK EVERY DAY. FCA CUSTOMER SERVICE SAID THEY CAN'
I WAS USING THE CRUISE CONTROL WHEN TRAVELING ON THE HIGHWAY (3HR DRIVE) WAS GETTING OFF THE EXIT AND WHEN I WENT TO CANCEL IT WOULD NOT DO IT NOR TURN OFF. I WAS VERY FORTUNATE THAT WAS ABLE TO PRESS THE BRAKE AND WAS ABLE TO COME TO A COMPLETE STOP. I CALLED THE DEALER AND THE CORPORATE OFFICE AND IT SHOWS NO RECALLS. THEY SUGGESTED TO MAKE A COMPLAINT THROUGH NHTSA. THIS VEHICLE SHOULD BE INCLUDED UNDER THE RECALL U62/NHTSA 18V-332. ANY ASSISTANCE WILL BE APPRECIATED.*DT CONSUMER HAS NOT USED THE CRUISE CONTROL SINCE THE INCIDENT.*JB
STEERING FEELS 'LOOSE' AND 'WANDERS' FROM SIDE TO SIDE AT SPEEDS ABOVE 50MPH. I FEEL I HAVE TO FIGHT THE STEERING WHEEL JUST TO KEEP IT GOING STRAIGHT. IT OCCURS ON HIGHWAYS, SMOOTH ROADS, BUMPY ROADS, ALL ROAD CONDITIONS.
DEAD ZONE IN THE STEERING WHEEL AND THE VEHICLE WANDERS AND REQUIRES CONSTANT STEERING WHEEL ACTION TO MAINTAIN LANE CONTROL.
WHILE TRAVELING ON THE HIGHWAY AT SPEEDS OF 70MPH MY STEERING WHEEL LOST THE ABILITY TO TURN LEFT. FELT LIKE I HAD NO POWER STEERING TO THE LEFT SIDE. THIS WENT ON FOR 10 MINUTES WHERE I COULD BARELY LEAN LEFT IT. ALL OF THE SUDDENLY THE STEERING WHEEL CORRECTED ITSELF AND THE VEHICLE JUMPED TO THE LEFT CAUSING ME TO ALMOST HIT ANOTHER VEHICLE. THE PROBLEM WENT AWAY AFTER IT CORRECTED ITSELF AND IT DIDN'T COME BACK THE REMAINING DAY.
EXPERIENCING INTERMITTENT VIOLENT SHAKING AT SPEEDS BETWEEN 45 &50 MPH MAKING IT VERY DIFFICULT TO CONTROL THE STEERING. VEHICLE NEEDS TO BE BROUGHT TO A STOP FOR ISSUE TO BE CORRECTED. IT IS HAPPENING ON A WEEKLY BASIS. THE ISSUE STARTED AFTER HAVING THE DAMPER REPLACED WHICH WAS DONE DUE TO A RECALL. AFTER THE FIRST INCIDENT THE DEALER REPLACED THE STEERING DAMPER AGAIN AND IT HAS CONTINUED TO HAPPEN. WE HAVE CONTACTED FCA AND TRIED WORKING W/ OUR DEALERSHIP TO GET RESOLVED BUT THE BEST ANSWER WE HAVE RECEIVED IS TRY NEW TIRES AND KEEP DRIVING IT UNTIL IT HAPPENS AGAIN THEN TAKE IT BACK. AFTER RESEARCHING IT LOOKS LIKE THIS HAS BEEN A PROBLEM WITH MANY OTHER 2018 JEEP OWNERS THAT EXPERIENCING SIMILAR RESULTS AFTER CHANGING OUT THE DAMPER MULTIPLE TIMES. I FEEL THIS IS AN UNSAFE VEHICLE THAT JEEP IS NOT WILLING TO TAKE THE TIME TO CORRECTLY DIAGNOSE AND FIX THE ISSUE.
WHEN DRIVING DOWN THE ROAD THE STEERING SEEMS LOSE AND THE CAR WONDERS ON THE ROAD. THE STABILIZER HAS BEEN REPLACED BUT THE STEERING ITSELF IS LOOSE. I JUST GOT AN ALIGNMENT AND THE PROBLEM STILL HAPPENS. I DRIVE ON THE HIGHWAY TO WORK AND I HAVE A HARD TIME CONTROLLING THE JEEP IN A STRAIGHT LINE.TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRING AND THATS JUST HOW THEY ARE. THIS IS THE SAME THING THEY TOLD ME WHEN I COMPLAINED ABOUT THE DEATH WOBBLE AND NOW THAT IS BEING ADDRESSED.
59800 MILES, AND A LEAKING RADIATOR. SEEMS LIKE IT'S LEAKING ON WHERE THE PLASTIC IS CRIMPED TO THE ALUMINUM. THIS IS MY SECOND WRANGLER AND 2ND ONE WITH THIS ISSUE. BOTH WRANGLERS WERE DIFFERENT GENERATIONS
THE STEERING ISSUE BEGAN AS A SHUTTER AND VIBRATION AT HIGHWAY SPEEDS WHEN GOING OVER A BUMP OR A RUT. THE DEALERSHIP HAS TAKEN THE VEHICLE IN AND KEPT IT ON THREE SEPARATE OCCASIONS. THE ISSUE HAS SUBSIDED A BIT BUT NOW THE VEHICLE'S ALIGNMENT IS OFF AND THE STEERING IS VERY LOOSE. YOU HAVE TO KEEP THE STEERING WHEEL TURNED TO THE ONE O'CLOCK POSITION, TO THE RIGHT, WHILE DRIVING AT HIGHWAY SPEEDS OR THE JEEP WILL DRIVE OFF OF THE LEFT SIDE OF THE ROAD. THE VEHICLE CONSTANTLY DRIFTS WHILE DRIVING SO YOU NEED TO MANEUVER THE WHEEL BACK AND FORTH CONSTANTLY TO KEEP THE JEEP ON THE ROAD. THE WHEEL IS SLOPPY WITH A LOT OF PLAY FOR THE FIRST INCH OR TWO ON EITHER SIDE. THE DEALER HAS NOT BEEN ABLE TO FIX THIS ISSUE AND IT IS AN ABSOLUTE SAFETY HAZARD. THIS IS MY ONLY PERSONAL VEHICLE SO I DON'T HAVE ANOTHER OPTION. I PURCHASED THE JEEP BRAND NEW AND IT HAS NEVER BEEN IN AN ACCIDENT OR ABUSED. THIS JEEP NEEDS TO BE RECALLED OR REPLACED. IT IS UNACCEPTABLE THAT BEST JEEP CHRYSLER IN PLYMOUTH, MA WON'T CORRECT THE ISSUE OR REPLACE THE JEEP. THE FM RADIO, BLUETOOTH, AND CLOCK ARE ALSO BROKEN AND THEY HAVE NOT BEEN ABLE TO FIX THAT EITHER.
LOOSE STEERING AND WANDERS
AT HIGHWAY SPEEDS START SHIMMY (DEATH WOBBLE) HIT A BUMP OR ROAD IMPERFECTION, THAT SHOULDN'T HAPPEN ON A NEW CAR IT CAN LEAD TO A FATAL ACCIDENT
JUST PURCHASED THIS VEHICLE AND PICKED UP ON 2/14/20 AND HAVE EXPERIENCED VIOLENT "DEATH WOBBLE". CALLED THE DEALERSHIP AND THEY SAID IT WAS FROM MY LIFT THAT I JUST HAD INSTALLED. AFTER A RE-CHECK, THE PLACE THAT DID THE LIFT STATED THERE WAS NOTHING WRONG WITH THE LIFT. I CONTINUED TO EXPERIENCE THE WOBBLE FROM THAT POINT ON AND TILL THIS DAY. WOBBLE WILL OCCUR AT ANY SPEED UNDER 50 MPH, HOWEVER, I AM ABLE TO SLOW DOWN AND EVENTUALLY GAIN CONTROL OF THE VEHICLE IF UNDER THAT SPEED LIMITS. CANNOT CONTROL VEHICLE WHEN ENGAGES IN WOBBLE OVER 50-55 MPH. TOOK ME INTO ONCOMING TRAFFIC ON HIGHWAY, NO CONTROL OF STEERING, BRAKING WAS INEFFECTIVE, STEERING WHEEL SHAKING VIOLENTLY AND COULD NOT GRIP AND I HAD TO WAIT FOR THE VEHICLE TO COME TO A STOP ON ITS OWN (ON THE HIGHWAY) IN ORDER FOR IT TO COME OUT OF THAT CONDITION. VERY DANGEROUS AND I AM LUCKY THAT I WAS NOT KILLED THAT DAY. SINCE THEN, I DO NOT DRIVE OVER 50-55 MILES PER HOUR. IT FELT LIKE THE TIRES WERE GOING TO DETACH FROM THE VEHICLE AND THE VEHICLE WAS GOING TO FALL APART RIGHT THERE ON THE ROAD. FOR THE LESS AGGRESSIVE WOBBLES THAT ARE EXPERIENCED EACH TIME I DRIVE, I DO NOT FEEL COMFORTABLE HAVING ANYBODY IN THE VEHICLE WITH ME BECAUSE I AM SCARED FOR THEIR SAFETY. I JUST BROUGHT TO AUTO REPAIR SHOP TODAY AND THEY SAID THE STEERING STABILIZER WAS WORN OUT AND NEEDED REPLACEMENT. I LOOKED UP A RECALL FROM JUNE 2019 AND IT STATED THAT THIS WAS COMPLETED FOR MY VEHICLE. APPEARS THIS IS GOING TO BE THE 2ND REPLACEMENT SI
THE REAR SEAT LATCH DOES NOT FOLD DOWN THE BACKSEATS LIKE IT IS SUPPOSED TO. THE HEAD REST WILL FOLD DOWN, BUT THE ACTUAL SEAT WILL NOT.
WHEN DRIVING ON THE FREEWAY AT ABOUT 65 MPH . IF I HIT A BUMP OR POTHOLE IN MY LANE THE FRONT END AND STEERING WHEEL JUMPS/SHAKES VIOLENTLY AND THE VEHICLE IS VERY DANGEROUS AND SCARY AND HARD TO CONTROL . THIS HAS HAPPENED ALOT . IT IS VERY DANGEROUS .
JEEP JL 2 DOOR WRANGLER RUBICON STEERING WANDERS HORRIBLY CAUSING AN UN-SAFE DRIVING CONDITION. VEHICLE HAS HAD STEERING STABILIZER REPLACED BY RE-CALL AS WELL AS A NEW FRONT TRACK BAR BY WITHOUT NOTICEABLE IMPROVEMENT IN DRIVING CHARACTERISTICS. SIGNIFICANT PLAY IN STEERING WHEEL WITH CONSTANT STEERING ADJUSTMENT TO DRIVE DOWN STRAIGHT ROAD. I HAVE OWNED TWO PREVIOUS JEEPS WHICH DROVE MUCH BETTER THAN THIS JL.
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.
CAR WILL NOT KEEP STRAIGHT, WOBBLES LEFT AND RIGHT DURING NORMAL DRIVING. TOOK TO DEALERSHIP MULTIPLE TIMES. ADDRESSED THE TRAC BAR RECALL BUT STILL HAVING ISSUES.
WHILE DRIVING AT APPROXIMATELY 55 MPH I HAD A SEVERE VIBRATION (DEATH WOBBLE) IN THE FRONT OF MY JEEP. IT IS 2018 WITH LESS THAN 4,000 MILES. IT HAS HAPPENED SEVERAL TIMES AND I HAVE TAKEN IT TO JEEP BUT THEY WERE UNABLE TO RECREATE IT.
WHILE DRIVING AT HIGHWAY SPEEDS, A SMALL BUMP IN THE ROAD WILL CAUSE THE STEERING COLUMN TO SHAKE EXCESSIVELY ALONG WITH THE FRONT WHEELS GOING INTO A SEVERE WOBBLE. THIS WOBBLE WILL NOT STOP UNTIL THE VEHICLE SLOWS DOWN UNDER 15 MPH.
RADIATOR LEAK (FAILURE). JEEP DEALER CONFIRMED AND REPAIR IS IN PROCESS.
LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.
IN JULY OF 19 I PURCHASED MY 2018 JEEP WRANGLER SPORT S 4DR FROM A LOCAL DEALERSHIP. ABOUT 1000 MILES INTO OWNERSHIP I BEGAN NOTICING LOOSE STEERING WITH EXCESSIVE PLAY. I TOOK THE JEEP IN FOR SERVICE AND A FLASH TSB WAS PERFORMED, THE PROBLEM WAS BETTER, BUT STILL PRESENT. AT THE SAME TIME I WAS ALSO PART OF THE WELD RECALL NO REPAIR NEEDED. I STARTED NOTICING SHUTTERING AT HIGHWAY SPEEDS AFTER HITTING BUMPS. I HAD THE SUSPENSION CHECKED WHEN I WENT IN FOR THE SECOND WELD RECALL NOTICE ON MY JEEP IN 01/19, IT WAS OK ACCORDING TO THE DEALERSHIP. 02/19 I EXPERIENCED EXCESSIVE VIBRATION/SHUTTERING OF THE FRONTEND AFTER HITTING A BUMP AT HIGHWAY SPEEDS. DID NOT STOP UNTIL I SLOWED TO ABOUT 40MPH. TOOK TO DEALERSHIP, AN UPGRADED STEERING DAMPENER WAS PLACED ON THE VEHICLE. SHUTTERING CONTINUED. 10/19 SHUTTERING GETS WORSE. WHILE DRIVING ABOUT 55MPH STEERING LOCKS UP ON A CURVE TWO TIMES, LIKE THE POWER STEERING DROPPED FOR A COUPLE SECONDS THEN RETURNED. TAKEN TO THE SHOP, DAMPENER REPLACED AGAIN, CANT DUPLICATE LOCK UP. I CONTACTED JEEP CARES AND FCA. 11/19 VEHICLE IS TAKEN TO THE SHOP AGAIN FOR 2 WEEKS. SHOP ACKNOWLEDGES STEERING IS LOOSER THAN IT SHOULD BE. STEERING GEAR IS REPLACED. AFTER GETTING VEHICLE BACK STEERING IS TIGHT BUT NOW WANDERING ALL OVER THE PLACE, CANT KEEP JEEP IN A STRAIGHT LINE ESPECIALLY AT HIGH SPEED. 12/19 VEHICLE IS TAKEN BACK TO SHOP ALIGNMENT IS PERFORMED. AFTER A COUPLE HUNDRED MILES I NOTICE STEERING IS LOOSE AND THERE IS A DEAD SPOT IN THE STEERIN
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE WENT OVER A BUMP IN THE ROAD AND BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THERE WAS NO WARNING BEFORE, DURING OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RANDY MARION CHRYSLER DODGE JEEP RAM 2000 US-421, WILKESBORO, NC 28697 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STEERING DAMPER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD 7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, WHERE THE STEERING DAMPER WAS REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD, WHERE THE VEHICLE WAS TEST DRIVEN BY A TECHNICIAN. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ON ANOTHER OCCASION WHILE MERGING INTO TRAFFIC AT 55 MPH, THE VEHICLE FISHTAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
REAR LOWER CONTROL ARM MOUNT/ TRACK BAR MOUNT FAILED. APPEARED TO HAVE ONLY HALF OF THE MOUNT WELDED IN A MANUFACTURING DEFECT. QUALITY CONTROL ISSUE.*DT CONSUMER HEARD A CLUNK/KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR LOWER CONTROL ARM BRACKET HAD SEPARATED FROM THE FRAME. MANUFACTURER STATED THAT THE CAUSE OF THE SEPARATION WAS THAT THE RIGHT REAR LOWER CONTROL ARM BRACKET INBOARD WELD WAS COMPLETELY OFF-SEAM. MANUFACTURER REPAIRED VEHICLE ON 2/5/2020. *DL
WHILE DRIVING OUR 2018 WRANGLER JL IN 20-30 DEGREE TEMPERATURE THE STEERING ASSIST LOCKED UP, CAUSING MY WIFE TO DRIVE THE VEHICLE OFF OF THE ROAD WHILE IN A SLOW SWEEPING CURVE. AFTER A SECOND OR TWO THE STEERING RE-ENGAGED AS SHE WAS TRYING TO STEER BACK ONTO THE ROAD AND SHE SUDDENLY VEERED BACK ONTO THE ROAD. A FEW SECONDS LATER IT HAPPENED AGAIN. FORTUNATELY NOTHING WAS STRUCK AND NO ONE WAS INJURED. AFTER THE VEHICLE CONTINUED TO WARM UP THE LOCKUP DID NOT OCCUR AGAIN. THIS WAS 3 WEEKS AGO. TWO DAYS AGO, WHILE STARTING OUT DRIVING IN MID 30 DEGREE TEMPERATURES THE STEERING AGAIN LOCKED UP FOR ABOUT A SECOND BEFORE REENGAGING. ALL INSTANCES OCCURRED AFTER THE JEEP WAS SITTING OUTSIDE IN THE COLD AND STARTED FOR THE FIRST TIME THAT DAY. BOTH EVENTS OCCURRED WITHIN THE FIRST 4-5 MINUTES OF DRIVING AT SPEEDS IN THE 45-50MPH RANGE WHILE MAKING TURNS TO THE WHEEL. THE BIG DANGER HERE IS THAT IF THE VEHICLE IS IN A TURN AND THE STEERING GOES OUT, THE DRIVER COULD TRY AND TURN HARD ON THE STEERING WHEEL TO REGAIN CONTROL AND IF THE STEERING ASSIST KICKS BACK IN, AN OVERSTEER SITUATION COULD OCCUR CAUSING THE VEHICLE TO ROLL OVER OR CROSS OVER INTO ONCOMING TRAFFIC. FCA HAS ALREADY ISSUED A TSB FOR THE POSSIBLE PROBLEM (08-092-18) WHICH I WILL NOW CONTACT MY LOCAL DEALER TO SEE IF THEY WILL INVESTIGATE.
WE BOUGHT THIS VEHICLE FROM HOFFER JEEP IN TOPEKA, KS. THE VEHICLE WAS WON BUY A PERSON AT A CASINO EVENT SO WE ARE THE 2ND OWNER. THE VEHICLE HAD, I BELIEVE UNDER 2K MILES, UPON OUR PURCHASE. SINCE, WE HAVE OWNED THE VEHICLE IT HAS CONSISTENTLY HAD A "DEATH WOBBLE". I SIMPLY CANNOT COUNT HOW MANY TIMES AT OR UNDER MANDATED HIGHWAY SPEEDS THIS VEHICLE HAS ENTERED A 'DEATH WOBBLE". THE MOST RECENT WAS FROM RETURNING FROM MANHATTAN KS TO KANSAS CITY THE VEHICLE ENTERED A "DEATH WOBBLE" NO LESS THAN 4 TIMES. THE LAST TIME I WAS DRIVING 5 MILES UNDER THE 75MPH SPEED LIMIT WHEN HITTING SOME ROAD CHATTER, NOTHING SIGNIFICANT, CAUSED UNCONTROLLABLE CHATTER IN FRONT WHEELS, AXLE, GENERATING STRONG VIBRATION THROUGH THE STEERING COLUMN AND WHEEL. I RELEASED THE ACCELERATOR AND THE VEHICLE CAME OUT OF THE "DEATH WOBBLE" AT 27MPH, ON AN INCREDIBLY BUSY HIGHWAY. THIS WAS/IS UNSAFE AT HIGHWAY SPEEDS. THE DANGERS IT CAUSED COULD HAVE BEEN CATASTROPHIC IN NATURE AND NEED TO BE ADDRESSED BEFORE SOMEONE IS KILLED. THIS VEHICLE IS STOCK AND HAS NOT HAD ITS SUSPENSION, TIRES, ETC., ADJUSTED OR MANIPULATED IN ANY SHAPE, FASHION, OR FORM. PLEASE ADVISE ON HOW THIS MATTER SHOULD BE DEALT WITH GOING FORWARD? THANKS
DRIVING AT HIGHWAY SPEEDS THE VEHICLES STEERING IS DANGEROUS AND IT BECOMES MORE PRONOUNCED IN THE WIND AND IN THE RAIN. IT DRIFTS DANGEROUSLY AND WHEN TRYING TO CORRECT THE DRIFT THE STEERING IS NOT VERY RESPONSIVE SINCE IT HAS WAY TOO MUCH PLAY SO YOU BEGIN TO OVER CORRECT CAUSING EVEN MORE ISSUES. IN THE RAIN THE VEHICLE HAS THE FEEL AS IF IT'S HYDROPLANING AND THE IMPACT FROM THE WETS ROADS AND PUDDLES CAUSES THE VEHICLE TO DRIFT EVEN MORE. I FOUND THAT MANY PEOPLE HAVE RECEIVED REPLACEMENTS OF THE 1.STEERING BOX (68259507AE) 2.THE DAMPER (RECALL 77072360) 3.TRACK BAR (68394087AA) ALL OF THESE PARTS HAVE BEEN UPGRADED BY MOPAR AND I'M GUESSING THAT WAS FOR OBVIOUS REASONS BUT MY DEALERSHIP AND CUSTOMER SERVICE AT JEEP/CHRYSLER REFUSE TO ACKNOWLEDGE THERE IS A PROBLEM YET THE PROBLEM PERSISTS. I SHOWED THEM PROOF IN BOTH VIDEOS AND WITH THE UPGRADED PARTS AND IT DOES NOT SEEM TO MATTER TO THEM THAT THIS IS A DANGEROUS SITUATION. I WILL PROVIDE A LINK OF A PERSON WHO GOT THESE ISSUES REPAIRED THIS INDIVIDUAL HAS THE SAME MAKE MODEL AND YEAR JEEP I HAVE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ASZ1WUJBJBY . I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE IT FEELS DANGEROUS TO ME ... MY WIFE WILL NOT DRIVE IT AT ALL AND SHE WAS THE ONE WHO WANTED THE VEHICLE SINCE WE BOUGHT IT FOR HER. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE. I HAVE DONE THE RESEARCH AND 1,000'S OF PEOPLE ARE COMPLAINING ABOUT THIS, SOME HAVE A DANGEROUS WOBBLE, SOME HAVE REALLY BAD DRIFT WHERE ITS HARD TO
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
THERE HAVE BEEN THREE SEPARATE EVENTS THAT OCCURED RELATED TO THE FRONT STEERING SHAKING ON THE VEHICLE. TWO OCCURRED BEFORE I HAD THE RECALL DONE CALLED 02V41182 STEERING DAMPER. DRIVING ~60 MPH, ~30 DEGREES F, AND AFTER HITTING A BUMP. I THEN TOOK IT IN FOR SERVICE FOR THE WORK COVERED UNDER THE STEERING DAMPENER TO BE FIXED. APPROXIMATELY 5 MINUTES AFTER LEAVING THE DEALER, I WAS DRIVING AND THE ISSUE OCCURRED AGAIN FOR THE THIRD TIME. I AM SCARED FOR THE SAFETY OF MY LIFE AND INTEGRITY OF THE STEERING SYSTEM AS ALL THREE EVENTS OCCURRED ON THE THE HIGHWAY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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