Page 9 of 10 · complaints 401–450 of 462

2016 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Structure
Filed Sep 14, 2017NY

2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO ELECTRIC WINCH RECALL. *LD THE CONSUMER STATED THE IN ORDER TO PERFORM THE RECALL THE ELECTRIC WINCH WOULD HAVE TO BE REMOVED AND REINSTALLED AT THE OWNER'S EXPENSE. UPDATED 09/14/2017*JS

Structure › BodyCrash
Filed Sep 4, 20177,500 milesPA

MY 2016 JEEP WRANGLER UNLIMITED WAS PARKED IN AN ALMOST PERFECTLY FLAT PARKING LOT, LOCKED, WITH NO ONE IN THE VEHICLE. THE EMERGENCY BRAKE WAS NOT ON. THE KEYS WERE NOT IN THE VEHICLE. IT BEGAN TO ROLL AWAY BACKWARDS OVER A HILLSIDE, ABOUT A 20 FOOT DROP, INTO THE MIDDLE OF A BUSY ROADWAY. THE JEEP LANDED ON THE BACK BUMPER/BACK DOOR.

Steering › Column
Filed Jul 28, 201716,000 milesKS

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. AFTER ACTIVATING THE TURN SIGNAL, IT WOULD NOT DISENGAGE. THE FAILURE OCCURRED WITHOUT WARNING. THE AUGUSTA CHRYSLER DEALER WAS CONTACTED AND DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

Engine
Filed Jul 11, 201723,000 milesGA

VEHICLE HAS EXHIBITED MULTIPLE OCCURRENCES OF RAPID ACCELERATION ONCE THE BRAKE PEDAL IS RELEASED. WHILE DRIVING DOWN THE ROAD, THE ENGINE LIGHT AND THE ENGINE CONTROLLER LIGHT WILL SUDDENLY COME ON AND THE VEHICLE WILL SEEM TO LOOSE POWER. APPLYING THE BREAK TO SLOW THE VEHICLE DOES NOT SEEM TO HELP AS THE VEHICLE WILL BEGIN TO ACCELERATE BACK UP TO DRIVING SPEED ONCE THE BRAKE PEDAL IS RELEASED (ALMOST LIKE WHEN THE CRUISE CONTROL RENEGADES. THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE WAS TAKE TO THE JEEP DEALER WHERE'RE THEY RESET THE CODE SEVERAL TIMES AND RELEARNED THE PEDAL POSITION SENSOR WITH A FIRMWARE REBOOT. THIS HAS NOT FIXED THE ISSUE AND JEEP IS NOT ABLE TO IDENTIFY THE CAUSE. THIS PROBLEM CAN CAUSE AN ACCIDENT AS THE VEHICLE HAS SUDDENLY ACCELERATED UP TO 30-35 MPH WHEN TURNING INTO PARKING LOTS OR AWAY FROM STOP SIGNS. THIS ALSO HAPPENS WHEN IN PUTTING THE VEHICLE IN REVERSE.

Service Brakes
Filed Jun 16, 201723,530 milesPR

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,530.

Power Train
Filed Jun 14, 20176,640 milesMA

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE GEAR SHIFTER FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE LOCAL DEALER (FIRST CHRYSLER DODGE JEEP RAM LOCATED AT 280 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760; (508) 316-8400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,640.

Air Bags
Filed Jun 9, 201710,000 milesWA

I RECEIVED THE RECALL FOR NHTSA 16V-734 AND THE DEALER REFUSED TO PERFORM RECALL WITH OUT ME PAYING MORE THAN $300 BECAUSE MY AFTER MARKET BUMPER WITH INTEGRATED CRUSH CANS WOULD BE TOO HARD FOR THEM TO WORK ON. IT IS AN ARB BUMPER

Air BagsCrash1 injured
Filed Jun 5, 201712,800 milesWI

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, ANOTHER VEHICLE SWITCHED LANES IN FRONT OF THE CONTACT AND ABRUPTLY DEPRESSED THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.

Vehicle Speed Control
Filed Jun 2, 201724,000 milesVA

GETTING ON THE HIGHWAY I REACHED THE SPEED LIMIT AND MERGED INTO THE RIGHT LANE, WHEN I EASED OFF THE THROTTLE I NOTICED THAT THE THROTTLE PHYSICALLY STAYED IN PLACE AND THE VEHICLE KEPT ACCELERATING. I TAPPED THE BREAKS AND RECEIVED THE THROTTLE POSITION INDICATOR ALARM. I LOOKED AHEAD TO SEE HOW MUCH ROOM ON THE ROAD I HAD AND WHERE OTHER VEHICLES WERE, AND I HAD SOME ROOM. LOOKING AT THE THROTTLE PEDAL I SAW NO REASON WHY IT WOULD BE STUCK IN POSITION, THE MOPAR RUBBER MATTS FOR JEEP HAVE A CUT AWAY AS TO NOT BE IN THE WAY OF THE PEDAL. I THROUGH THE JEEP IN NEUTRAL (ITS AN AUTOMATIC) AND SLAMMED THE THROTTLE PEDAL SEVERAL TIMES WITH MY FOOT AND IT RELEASED AND RETURNED TO IDLE POSITION. AFTERWARDS I PLACE THE GEAR IN DRIVE AND REGAINED CONTROL. THE JEEP DEALERSHIP IN HARRISONBURG SAID THE FLOOR MATS ARE AFTERMARKET AND WERE THE CAUSE. ALTHOUGH THE CUTAWAY IS CLEAR. THIS IS THE FIRST TIME THIS HAPPENED, ALTHOUGH OTHER I HAVE READ HAD THE SAME PROBLEM. IT WAS TERRIFYING AS THE JEEP WENT UP TO 80 MPH IN A 60 MPH ZONE BEFORE I ARRESTED THE SITUATION.

Electrical System
Filed May 18, 201720,000 milesFL

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND, UPON RELEASE, THE VEHICLE FAILED TO SLOW DOWN. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT ALSO FAILED TO SLOW DOWN THE VEHICLE FOR APPROXIMATELY 20 SECONDS. WHEN THE ACCELERATOR PEDAL WAS RELEASED, A RED LIGHTING BOLT WARNING INDICATOR ILLUMINATED, INDICATING THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A DEALER AND A COMPUTER IN THE VEHICLE WAS REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Power Train
Filed Apr 24, 201712,180 milesTX

SHIFT LEVER ROTATES 180 DEGREES LEFT AND RIGHT WHEN SHIFTING FROM GEAR TO GEAR MAKING IT VERY DIFFICULT TO DRIVE. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AND IN MOTION.

Air BagsCrash2 injured
Filed Apr 18, 20176,100 milesCO

ON JANUARY 30, 2017 ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND STOPPED. I HIT THAT VEHICLE WITH MY 2016 JEEP WRANGLER AT ABOUT 30-35MPH. THE IMPACT TOTALED BOTH VEHICLES. MY JEEP'S FRAME WAS BUCKLED AND TWISTED ALL OF THE WAY TO THE REAR BUMPER. THE REAR BODY MOUNT BOLT WERE EVEN BENT. THE AIRBAGS DIDN'T DEPLOY AND THE SEAT BELTS DIDN'T PRETENSION. I HIT THE DASH WITH BOTH KNEES AND GOT ABDOMINAL MUSCLE INJURIES AS WELL AS SEVERE WHIPLASH. I AM STILL UNDER A DOCTOR'S CARE FOR MY INJURIES INCLUDING A PINCHED NERVE BETWEEN C5-C6. FCA OPENED AN INVESTIGATION AND SENT ME A LETTER STATING THAT "THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG AND AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT". THE IMPACT BUCKLED MY FRAME AND TOTALED A 5 MONTH OLD VEHICLE, BUT FCA WANTS ME TO BELIEVE THAT IT WASN'T SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. FCA IS EITHER BEING DECEPTIVE OR THEIR VEHICLES ARE SIMPLY UNSAFE. EITHER WAY, DUE TO THEIR DECEPTIVE ACTIONS, IT IS IMPOSSIBLE TO KNOW HOW MANY ACCIDENTS ARE TRULY RELATED TO THIS VEHICLE DEFECT. I FOUND OUT ABOUT THE RECALL (S76) THE WEEK AFTER MY ACCIDENT WHEN I FILED A COMPLAINT WITH FCA. MY VEHICLE WAS IN THE DEALERSHIP FOR ITS FIRST OIL CHANGE TWO WEEKS AFTER THIS RECALL WAS ISSUED, BUT IT WASN'T REPAIRED AND I WASN'T INFORMED OF A RECALL. I RECEIVED MY RECALL NOTICE TODAY, 74 DAYS AFTER MY ACCIDENT. I HAVE THE POLICE REPORT, PICTURES OF THE JEEP AND THE FRAME, THE INSURANCE ADJUSTER'S CELL PHONE NUMBER AS WELL AS ALL COR

Unknown or Other
Filed Mar 27, 20177,396 milesTX

TICKING NOISE FROM ENGINE. REPLACED ALL LIFTERS AND ROCKER ARMS.

Structure › Body
Filed Mar 25, 201750 milesCA

WHEN THE JEEP IS STOPPED AND YOU WANT TO GET OUT OF THE FRONT OR REAR DOOR. AT THE DOOR THRESHOLD WHEN YOU STEP ON THE CARPET IT WILL COLLAPSE AND GIVE YOU ABOUT A 1-INCH SPACE WHICH CAUSES YOU TO TRIP. I ASK THE SERVICE CENTER AND JEEP ABOUT THIS ISSUE AND THEY SAID SO WHAT THIS IS THE WAY IT WAS DESIGNED.

Steering
Filed Mar 24, 20177,000 milesGA

JEEP DEATH WOBBLE. NORMAL DRIVING CONDITIONS ON THE FREEWAY, WHEN THE ENTIRE STEERING SYSTEM STARTED SHAKING VIOLENTLY. ALMOST CAUSED A HORRIFIC CRASH AT 70 MPH....AND THIS IS THE 5TH TIMES IT HAS HAPPENED IN THE LAST 2 MONTHS.

Air Bags
Filed Mar 21, 201710,000 milesVA

CURRENTLY A RECALL FOR A SENSOR OF THE AIRBAGS. I INSTALLED MOPAR LED HEADLIGHTS. THEY SAY THE HEADLIGHTS GET DESTROYED DURING THE FIX AND THEY PUT STOCK HEADLIGHTS BACK IN, NOT WHAT I CURRENTLY HAVE. THEY ARE FACTORY MADE MOPAR HEADLIGHTS THAT COST APPROX $950.00. I DON'T WANT TO GET THIS RECALL DONE BECAUSE I DON'T THINK I SHOULD LOSE OUT ON THAT MUCH MONEY. CHRYSLER DESIGNED THESE HEADLIGHTS SO THAT CAN ONLY BE PUT IN ONCE. THEY SHOULD SUFFER THE CONSEQUENCES OF THAT DESIGN BY REPLACING THEM FOR A SAFETY RECALL, NOT HAVE ME LOSE OUT ON THE MONEY I SPENT MAKING MY VEHICLE SAFER.

Electronic Stability Control (esc)Crash2 injured
Filed Mar 14, 20172,000 milesAR

TRAVELING ON A TWO LANE HIGHWAY UNDER CLEAR CONDITIONS, MID-DAY, LIGHT DRIZZLE, THIS 2016 JEEP WRANGLER 4WD WITH LESS THAN 5,000 MILES ON IT HYDROPLANED INTO AN ON-COMING SEMI TRACTOR TRAILER RESULTING IN A HEAD ON COLLISION AND ROLLOVER. NO OTHER CAR IN FRONT OF NOR BEHIND THIS VEHICLE HAD HYDROPLANING ISSUES. THIS VEHICLE WAS TOTALED AND THE DRIVER CRITICALLY INJURED WITH LONG TERM DISABILITY PROGNOSIS. INVESTIGATE THE FOLLOWING FOR FAILURES & SAFETY RISKS: 1. TIRES (LESS THAN 5,000 MILES ON THEM) 2. FACTORY INSTALLED SOFTWARE DESIGNED TO TAKE CONTROL OF VEHICLE 3. ROAD RESURFACING

Structure › Body
Filed Mar 6, 2017120 milesPA

2016 JEEP WRANGLER RUBICON UNLIMITED. PRIOR TO PURCHASE, THE TRACTION LIGHT WAS ON. NOT EVEN 5 MILES AWAY FROM THE DEALERSHIP ON THE HIGHWAY, THE VEHICLE HAS EXTREME SHAKING OF THE STEERING WHEEL, THE VEHICLE VEERS TO THE RIGHT WITHOUT THE STEERING WHEEL TURNING TO THE RIGHT, REAR TRACTION SLIPPAGE, AND A LIT TRACTION LIGHT ON THE DASH. THIS HAPPENED ON A DRY, SMOOTH, STRAIGHT- STRETCH OF HIGHWAY (65-70MPH) COMING HOME FROM PURCHASING THE VEHICLE. VEHICLE WAS TAKEN TO A DEALERSHIP, WHERE THE DEALERSHIP SAID THE LIT TRACTION LIGHT WAS PROBABLY THE PROBLEM AND FACTORY RESET THE VEHICLE AND SAID THE VEHICLE WAS PERFECT. 4 MILES INTO THE 7 MILE DRIVE HOME, EVERYTHING RECURRED AGAIN MERGING RIGHT TO TAKE A RIGHT HAND HIGHWAY EXIT -RAMP (~67MPH, 185MI). PRIOR TO TOWING THE VEHICLE TO ANOTHER DEALERSHIP, IT IS NOTED THAT WATER IS ACCUMULATING ON THE DRIVER'S SIDE FLOOR AND KEEPS REAPPEARING. THE FREEDOM TOP HAS BEEN IN ORIGINAL FACTORY STATE AND HAS NOT BEEN REMOVED AND REINSTALLED. THE BATTERY WAS ALSO DEAD AT TIME OF TOW AND NEED JUMPSTARTED. THE TRACTION LIGHT WAS LIT ON THE DASH AFTER THE JUMPSTART. THE FAILURE MILEAGE IS 188 MILES. *JS

Unknown or Other
Filed Mar 3, 2017100 milesWA

WATER IS ACCUMULATING ON DRIVERS SIDE FLOORBOARD AND KEEPS REAPPEARING. CARPET IS BEGINNING TO SMELL MUSTY. SEEMS TO DEVELOP WHETHER IT IS RAINING OR NOT. THE FREEDOM TOP HAS BEEN IN ORIGINAL FACTORY STATE AND HAS NOT BEEN REMOVED AND REINSTALLED. THIS HAS BEEN HAPPENING SINCE DAY OF PURCHASE. (NEW)

Seats
Filed Feb 27, 20173,500 milesPA

DRIVER SEAT AND PASSENGER SEAT ROCKED FORWARD TO BACK , LOOSE AND A SAFETY CONCERN HAD BACK TO DEALER 3 TIMES , REPLACED SEAT FRAME 1 TIME AND RESULT WAS WORSE THAN BEFORE, WAS TOLD NO ISSUE AND ALL WERE LIKE THAT, SEAT IS A SAFETY CONCERN AS YOU ARE NOT STABLE WHEN DRIVING ------------

Fuel/Propulsion System
Filed Feb 26, 201710,000 milesLA

THE CAR WILL BEGIN TO ACCELERATE ON ITS OWN WHILE DRIVING AND THE ONLY WAY TO STOP ACCELERATION IS BY BRAKING. IT HAS BEEN IN THE SHOP SEVERAL TIMES. WE ARE TOLD THEY REPLACED THE THROTTLE BODY AND IT STOPPED FOR A FEW MONTHS BUT IS NOW DOING THIS AGAIN. ALSO THE VEHICLE WILL DOWN SHIFT TO FIRST GEAR AT RANDOM TIMES...UPDATED 06/06/17 *BF UPDATED 10/19/2017*JS

Engine
Filed Feb 7, 201713,000 milesAL

ENGINE TICKING ON LEFT SIDE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 3.6 PENSTAR ENGINE. I'VE TAKEN IT TO TWO DIFFERENT JEEP DEALERSHIPS AND BOTH OF THEM SAID PRETTY MUCH THAT THIS IS SOMETHING I'LL JUST HAVE TO DEAL WITH. THAT IS TOTALLY UNACCEPTABLE. THIS WAS OVER A 30 THOUSAND DOLLAR INVESTMENT. THIS JEEP DIDN'T HAVE THIS PROBLEM WHEN I PURCHASED IT OTHERWISE I WOULDN'THAVE BOUGHT IT. LOOKING TO THE NHTSA FOR A SOLUTION.

Unknown or Other
Filed Feb 2, 20177,025 milesNC

GEAR SHIFTER "SLIPPED" TO THE LEFT. I WAS ONLY ABLE TO USE 1ST AND 3RD GEARS! WHEN USING 1ST GEAR, THE GEAR SHIFTER WAS AGAINST MY RIGHT KNEE!! I WAS NOT ABLE TO "FIND" 2ND GEAR! I TOOK MY JEEP TO THE DEALERSHIP FOR REPAIRS AS IT IS NOT SAFE TO DRIVE! "INVESTIGATING" ONLINE, SPECIFICALLY WRANGLER FORUMS, THERE ARE OTHER DRIVERS WHO HAVE HAD THIS PROBLEM. IT SEEMS THERE IS A FAULTY BUSHING THAT BREAKS!

Unknown or Other
Filed Jan 12, 20173,000 milesNY

MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR 2 DAYS AND WON'T BE ATTENDED TO FOR ANOTHER 3 DAYS ACCORDING TO SERVICE MAN. I JUST PURCHASED THIS VEHICLE AND NEED ANSWERS ASAP ON WHATS GOING ON? AND WHEN I WILL GET MY VEHICLE BACK?

Air BagsCrash2 injured
Filed Jan 4, 201715,000 milesCO

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Exterior Lighting
Filed Dec 22, 20165 milesAZ

HEAD LIGHTS EXTREMELY POOR LIGHTING AND VISIBILITY. CAN LEAVE HIGH BEAMS ON AND NO ONE FLASHES ME TO CHANGE TO LOW BEAMS. I FIND IT VERY DANGEROUS TO DRIVE AT NIGHT. WE LIVE IN THE MOUNTAINS WHICH IS WHY WE PURCHASED THE JEEP IN THE FIRST PLACE. WE HAVE HAD THEM CHECKED AT DEALERSHIP AND THEY SAY NOTHING IS WRONG. I FEEL THAT JEEP NEEDS TO RECALL HEADLIGHTS AND REPLACE WITH A BETTER LIGHT. THANK YOU FOR YOUR TIME. *TR

Air Bags
Filed Dec 13, 2016CO

TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR

Air Bags
Filed Dec 12, 2016GA

OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR

Air Bags
Filed Dec 2, 2016TX

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB

Air BagsCrash1 injured
Filed Nov 30, 201617,000 milesOH

TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.

Air BagsCrash1 injured
Filed Nov 29, 201610,000 milesCA

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Structure › Body
Filed Oct 19, 20166,700 milesTX

THE FREEDOM TOP LEAKS WHEN IT RAINS WHICH CAUSES WATER TO LEAK INTO THE RADIO, DASHBOARD AND ON TO THE FLOOR. I'VE HAD IT SERVICED ONCE AND IT CONTINUES TO HAPPEN.

Structure › Body › Door1 injured
Filed Oct 4, 2016112 milesWV

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR PANEL WAS EXTREMELY SHARP AND CONTINUOUSLY INJURED THE REAR SEAT PASSENGER UPON EXITING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112. UPDATED 01/05/2017*CT

Power Train
Filed Sep 4, 201610,000 milesNY

MANUAL TRANSMISSION GEAR SHIFT LEVER GETS REALLY SLOPPY GEAR SHIFT ALMOST HITS FLOOR AND ROTATES

Power Train
Filed Sep 2, 201611,000 milesMI

BROKEN SHIFTER. WAS OUT IN THE COUNTRY AND AFTER LUNCH I WAS ABOUT TO START DRIVING BACK HOME AND FELT THE SHIFTER KINDA LOOSE. AS I PULLED INTO THE HIGHWAY I NOTICED I WASN'T ABLE TO SHIFT 5TH OR 6TH GEAR AND THEN NOTICED THE SHIFTER WAS ABLE TO ROTATE... CRAZY. IT WAS VERY DIFFICULT TO SELECT A GEAR, GOOD THING IS THAT I WAS ALREADY ON THE HIGHWAY AND NO NEED TO DOWNSHIFT ALTHOUGH HAD TO DRIVE ONLY IN 5TH GEAR AS IT WAS IMPOSSIBLE TO SELECT 6TH GEAR. I AM CLOSE TO THE HIGHWAY SO AS SOON AS I PULLED OFF THE HIGHWAY, I DROVE HOME; IT WAS A BIT SCARY; I THOUGHT I HAD BROKEN SOMETHING. AS SOON AS I GOT HOME AND PARKED MY JEEP I CONTACTED A COUPLE OF FRIENDS AND TOLD ME TO EITHER TAKE IT TO THE DEALER THE NEXT DAY OR CALL ROADSIDE ASSISTANCE AS MAYBE A TOW TRUCK WOULD BE NEEDED. NEXT DAY IN THE MORNING, DECIDED TO GIVE IT A TRY AND DROVE IT, VERY CAREFULLY, TO THE DEALER (IS LIKE 3 MILES AWAY FROM MY PLACE). ONCE THERE, THE TECHNICIAN TOLD ME SHE HADN'T SEEN OR KNOWN OF A SIMILAR ISSUE AND THAT YES, THE SHIFTER WAS EITHER LOOSE OR BROKEN. FIXED UNDER WARRANTY IN 4 DAYS, NO EXPLANATION. I TOLD HER WHEN I PICKED IT UP THAT TO ME IT WAS A SAFETY ISSUE AND I HAD DROVE IT WITHOUT KNOWING THE FULL EXTENT OF THE ISSUE.

Power Train
Filed Sep 1, 20164,100 milesMO

THE SHIFTER ON MY MANUAL 2016 JEEP WRANGLER BROKE TODAY WHILE I WAS GETTING ON THE HIGHWAY. IT ALMOST CAUSED A BAD ACCIDENT. THERE ARE 4,000 MILES ON THE CAR. IT FELT LIKE IT BECAME DISENGAGED AND WAS TURNING SIDEWAYS AND MAKING CRACKLING SOUNDS, LIKE BROKEN BONES. IT BECAME DIFFICULT TO PUT INTO GEAR OR TO KNOW WHICH GEAR THE CAR WAS IN. I MANAGED TO PULL OVER AND AM WAITING FOR ROADSIDE ASSISTANCE. A QUICK GLANCE THROUGH A JEEP FORUM AND I FOUND MANY OTHERS WITH THE SAME EXACT DESCRIPTION. ALL 2016 JEEP WRANGLERS. THEY MENTION HAVING TO REPLACE A FAULTY PART (52060064AG). ISSUES ARE STARTING TO BECOME WELL DOCUMENTED HERE: HTTP://WWW.WRANGLERFORUM.COM/SHOWTHREAD.PHP?P=27212978

Power Train
Filed Aug 25, 2016250 milesPA

MANUAL TRANSMISSION WILL NOT STAY IN REVERSE AND POPS OUT OF GEAR. WHEN BACKING UP YOUR HAVE TO HOLD IT IN WHICH TAKES ALOT OF FORCE BUT STILL POPS OUT 95% OF THE TIME. BEEN THIS WAY SINCE WE BOUGHT IT. ONLY 3500 MILES ON THE VEHICLE.

Structure › Body
Filed Aug 25, 2016250 milesPA

HARD TOP LEAKS AROUND THE FREEDOM PANELS EVERYTIME IT RAINS CAUSING THE SEATS, FLOOR AND DASHBOARD TO GET WET.

Unknown or Other
Filed Aug 24, 2016660 milesAR

JEEP LEAKS EVERYTIME IT RAINS. LEAKS ON BOTH SIDES BUT PASSENGER SIDE IS THE WORSE. SOAKS THE FLOORS AND PASSENGER SIDE SEAT. DRIPS OUT FROM UNDER THE DASH AS WELL ON PASSENGER SIDE. WATER CAN CAUSE ELECTRICAL ISSUES UNDER THE DASH, MOISTURE IN FLOOR AND SEAT CAUSE THE WINDOWS TO FOG UP AT TIMES WHICH MAKES IT DIFFICULT TO SEE OUT OF, AND PRESENCE OF A MILDEW SMELL WILL EVENTUALLY TURN INTO MOLD. VEHICLE HAS BEEN IN SHOP MANY TIMES AND STILL NOT REPAIRED.

Visibility › Defroster/Defogger/Hvac System
Filed Aug 23, 201633,619 milesTX

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHEN THE DEFOGGER WAS ACTIVATED, IT FAILED TO RESPOND. AS A RESULT, THE VISIBILITY THROUGH THE FRONT WINDSHIELD WAS OBSCURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,619.

Air BagsCrash1 injured
Filed Aug 21, 2016200 milesGA

OUR 2 WEEK OLD 2016 JEEP WRANGLER WILLYS WAS IN A SOLO COLLISION IN JULY 2016. MY PARTNER HIT WATER, HYDROPLANED, AND THEN HIT A GUARDRAIL WITH THE FRONT END AT 50+ MPH ON A 4 LANE HIGHWAY. SHE WENT AIRBORNE, FLIPPED SEVERAL TIMES AND WAS EJECTED FROM THE VEHICLE. THE SEATS CAME OUT AND ROLL BARS FAILED, BUT THE AIRBAGS ALSO NEVER WENT OFF DESPITE THE INITIAL IMPACT. WE DO NOT KNOW IF SHE WAS WEARING HER SEATBELT. SHE SUFFERED A TRAUMATIC BRAIN INJURY, COLLAPSED LUNG, SHATTERED PELVIS, BROKEN BACK, BROKEN HIP, BROKEN EYE SOCKET, COMPOUND FRACTURE OF HER ANKLE, BROKEN TAILBONE, MULTIPLE DEEP LACERATIONS AND WAS IN ICU FOR WEEKS. THE AIRBAGS NEVER WENT OFF! ..UPDATED 04/11/17 *BF UPDATED 07/12/2017*JS

Air BagsFire
Filed Aug 15, 2016130,000 milesKS

THIS VEHICLE HAS A POSSIBLE AIR BAG CLOCK SPRING MALFUNCTION..THIS IS A SERIOUS THING BUT THIS IS A 2016 MODEL....NOW WE TRADED IN S 2011 WRANGLER THAT HAD THE SAME PROBLEM. 5 YEARS LATER AND STILL NOT FIXED SO I NEED AN ANSWER... THE CLOCK SPRING WAS REPLACED ON THE 2011 ABOUT 4 YEARS AGO BUT BURNED TO THE GROUND ABOUT 8/01/2016.

Unknown or Other
Filed Aug 13, 201613,000 milesNC

GEAR "STICK" -- MANUAL TRANSMISSION SYSTEM: 1. "WHEN CHANGING INTO SECOND GEAR, THE GEAR STICK SHIFTS TOWARD THE LEFT, TOUCH OR NEAR TOUCHING THE DISENGAGED, LOWERED-- EMERGENCY BRAKE LEVER--WITHOUT GOING INTO SECOND GEAR. 2. GEAR OCCASIONALLY DOES NOT GO INTO NEUTRAL WH EN SHIFTED TO THAT POSITION. 3. GEAR STICK TWIST, AND SHIFT PASS REVERSE WITHOUT GOING INTO REVERSE.

Power Train
Filed Aug 3, 201614,000 milesMI

MY 2016 MANUAL JEEP RUBICON UNLIMITED (APPROX 14K MILES) DROVE/SHIFTED FINE ON MY WAY TO WORK (ABOUT 3 MILES, VERY LIGHT TRAFFIC) LAST NIGHT, BUT WHEN I GOT BACK IN THE JEEP TO HEAD HOME, THE STICK-SHIFT WAS ALL CADDY WOMPUS AND I STRUGGLED TO GET IT INTO GEAR TO BACK OUT OF MY PARKING SPACE. IT FELT LIKE IT HAD TWISTED SIDEWAYS AND FALLEN DOWN. TO GET IT INTO 1ST GEAR, I HAD TO SHOVE IT FAR TO THE LEFT TOWARD THE STEERING WHEEL, AND FOR 2ND GEAR, I HAD TO PRACTICALLY JAM THE SHIFTER INTO MY LEG. FINDING NEUTRAL AND REVERSE WAS TRICKY--THE WHOLE SHIFTER MECHANISM FELT LIKE BROKEN BONES AND MUSH. I WAS ABLE TO GET IT HOME (THANKFULLY A SHORT DRIVE ON BACK ROADS WHERE I COULD GO SLOW AND THERE WAS NO TRAFFIC) BUT WAS BAFFLED BY HOW IT WAS FINE EARLIER, THEN SUDDENLY JUNK. THANKFULLY I WAS NOT ON THE HIGHWAY OR ON A TRIP SOMEWHERE WITH MY DAUGHTER IN THE JEEP. A TOW TRUCK PICKED IT UP THIS MORNING AT OUR HOME BECAUSE DRIVING IT 16 MILES TO THE DEALER IN THE CITY IN HEAVY TRAFFIC (NOT KNOWING IF SHIFTING WOULD BE AN OPTION) SEEMED VERY DANGEROUS. THE REP AT THE JEEP DEALER SAID HE HAD NEVER SEEN THIS BEFORE, HOWEVER I DISCOVERED MANY PEOPLE ON WRANGLERFORUM.COM HAVE REPORTED THE EXACT SAME ISSUE. WITHOUT HEARING BACK FROM THE DEALER YET TO VERIFY, IT APPEARS TO BE THE 52060064AG LEVER GEARSHIFT / BUSHING THAT HAS MALFUNCTIONED/BROKEN. I AM VERY DISAPPOINTED THAT MY FIRST EVER AMERICAN MADE VEHICLE FEELS LIKE CHEAP JUNK. IN ADDITION TO THIS POTENTIALLY VERY SERIOUS ISSUE, THERE HA

Power Train
Filed Aug 1, 2016PA

2016 JEEP WRANGLER UNLIMITED BLACK BEAR EDITION 6 SPEED MANUAL. SHIFT LEVER IS MAKING CLICKING SOUND WHEN SHIFTING. SHIFTER CAN ROTATE 360 DEGREES. FEELS LOOSE WHEN SHIFTING AND INTERFERES WITH PUT JEEP INTO GEAR. UNABLE TO DRIVE VEHICLE UNTIL IT GETS FIXED. IS COVERED UNDER POWER TRAIN WARRENTY. ONLY HAD THE JEEP FOR 6 MONTHS.

Electrical System
Filed Jul 31, 20165,000 milesPR

I HAVE AN AUTOMATIC JEEP RUBICON 2016 UNLIMITED. IT DIED DURING MOTION AFTER SHIFTING TO REVERSE FROM DRIVE. I WAS DOING A SHARP TURN WHERE I NEEDED TO GO BACK IMMEDIATELY AND JUST WHEN I SHIFT REVERSE (DURING PRESSING THE BRAKES LIKE NORMALLY EVERYBODY DOES) IT SHUT DOWN. THEN, I PUT IN PARK AND STARTED IT AGAIN AND IT DIDN'T RECOGNIZE THE REVERSE (IDLING BUT NOT MOVING). I HAD TO PUT IT OFF (AFTER SHIFTING TO PARK) AND START IT AGAIN. AT THE SECOND TIME IT RECOGNIZED REVERSE AND WORKED FINE FOR NOW. NO CODES DURING THE INCIDENT. MY CASE IS SIMILAR TO THE COMPLAINT: NHTSA ID NUMBER: 10850113.

Service Brakes
Filed Jul 22, 201628 milesCA

MY JEEP WAS BOUGHT BRAND NEW LESS THAN A MONTH AGO AND WHEN I TAKE MY FOOT OFF THE BRAKE OR PRESS THE BRAKES THERE'S A NOISE. ITS NOT THE SAME NOISE THAT THE CAR WOULD MAKE IF THE BRAKES WHERE BAD. I BROUGHT MY CAR BACK TO THE DEALER THAT I GOT IT FROM AND THEY SAID ALL JEEPS DO THAT WHICH DOESN'T MAKE ANY SENSE.

Electronic Stability Control (esc)
Filed Jul 22, 20163,000 milesTN

DRIVING DOWN THE ROAD IN MY 2016 JEEP WRANGLER UNLIMITED GOING DOWN A STRAIGHT STRETCH OF ROAD AT 45MPH ON A SUNNY DAY. THE TRACTION CONTROL SUDDENLY KICKED ON AND APPLIED THE BRAKES ONLY ON ONE SIDE OF THE VEHICLE AND TRIED TO PULL ME INTO THE CAR IN THE NEXT LANE TO MY RIGHT. DEALER COULD FIND NOTHING WRONG.

Power Train
Filed Jul 21, 20166,600 milesIL

WHILE DRIVING ON CITY STREETS THE MANUAL TRANSMISSION'S SHIFT LEVER BECAME LOOSE MAKING IT DIFFICULT TO SHIFT INTO ANY GEAR. THE LEVER WOULD ROTATE 360 DEGREES AROUND ITS CENTER AND EVENTUALLY COME COMPLETELY OFF OF ITS MOUNT. WHEN ROTATED, THE OFFSET IN THE SHIFT LEVER BEING AT A NEW ANGLE WOULD LEAD TO SHIFTING BEING OBSTRUCTED BY THE DRIVER OR PASSENGER'S LEGS AND SEATS. AFTER COMING OFF OF ITS MOUNT WHILE STATIONARY GEAR SELECTION BECAME IMPOSSIBLE WITHOUT REPAIR. DEALER WOULD EVENTUALLY COMPLETE A REPAIR UNDER WARRANTY. ITEMS NOTED ON THE SERVICE ORDER: LEVER: 52060064AG, SCREW: 6506668AA, PCM UPDATE FLASHED

Power Train
Filed Jul 16, 20163,700 milesOR

MANUAL GEAR LEVER SPINS MAKING THE VEHICLE IMPOSSIBLE TO SHIFT. HAPPENED OVERNIGHT.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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