VEHICLE WAS INVOLVED IN A CRASH. TO AVOID A HEAD ON COLLISION, DRIVER APPLIED BRAKES AND JEEP VEERED TO THE LEFT, MAKING HEAD-ON IMPACT WITH A BRIDGE. AFTER FLIPPING SEVERAL TIMES ENDED UP OVER GUARD RAIL ON RIVER BANK BESIDE A TREE. DRIVER SUSTAINED MASSIVE SEVERE INJURIES AND PERMANENT DISABILITIES. NO RECALLS WERE ISSUED UNTIL AFTER VEHICLE WAS TOTALED AND DESTROYED. AIRBAG TEAM WAS CALLED AT TIME OF INCIDENT AND STATED TO LOOK AT VEHICLE WOULD ONLY BE A WASTE OF THEIR TIME AND OUR MONEY. I WAS SHOCKED TO FIND THERE WERE DEFECTS IN THE SRS, I THANK GOD I WAS NOT KILLED IN THIS CRASH BECAUSE OF OBVIOUS DEFECTS. *AK
1997 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
FRONT BRAKES LOCK UP ON SLICK ROADS AND THEN NO CONTROL. I HAVE TAKEN IT BACK SEVERAL TIMES. TOOK BACK THE OTHER DY AND THE SHOP FOREMAN ALMOST WENT IN A DITCH. I DONT LET MY WIFE DRIVE AS IT IS DANGEROUS. IT HAS ANTILOCK BRAKES ON FRONT. THE SHOP MAN SAID THAT I NEED TO GET SOMEONE FROM FACTORY TO LOOK AT. I CANNOT GET ANY SATISFACTION FROM COMPANY. I TOOK IT TO ANOTHER DEALER THE OTHER DAY AND HE SAID THAT THERE WAS NO WAY TO STOP THIS JEEP ON A SLICK ROAD. I WOULD LIKE FOR SOME FACTPRY PERSON TO LOOK AT IT. AS IT IS VERY DANGERPUS. I DO NOT DRIVE IT ON SNOWY ROADS AS YOU CANT STOP IT IN 2-WHEEL DRIVE. I WOULAPPRECIATE YOUR HELP ON THIS MATTER.
OEM PART REPLACED 12/27/97; FAILED AGAIN 12/28/98; CURRENT MILEAGE OUT OF WARRANTY. MFG INSTALLING DEFECTIVE PARTS AS REPLACEMENT PARTS SHOULD BE REQUIRED TO REPLACE. ONE YEAR LIFE OF THIS PART IS UNACCEPTABLE! NOT AVAILABLE AFTER MARKET VENDORS. TRAPPED BY CHRYSLER.
WHILE DRIVING LOST OIL PRESSURE AND VEHICLE STARTED SMOKING. VEHICLE CAUGHT ON FIRE, AND THE CONSUMER EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THE MANUFACTURER HAS BEEN CONTACTED. OIL WAS SQUIRTING OUT OF THE TOPE OF THE OIL PRESSURE SENSOR AND RUNNING BACK ON THE CATALYTIC CONVERTER, SENSOR FAILURE AND LEAKAGE CAUSED FIRE. *AK
TRANFER CASE FAILED TO WORK PROPERLY WHILE AWAY FROM HOME IN SNOW/ICE STORM LEAVING ME WITH A VEHICLE THAT WASN'T WORKING AS A 4 WHEEL DRIVE. IN AUGUST, THE VEHICLE STARTED EXPERIENCING SEVERE HESTATION FROM STOP AND ALMOST CAUSED A SERIOUS ACCIDENT WHEN PULLING INTO TRAFFIC
WHILE DRIVING AT 55MPH DOWNSHIFTED AND THE SHIFTER WOULD NOT RELEASE FROM FIFTH TO FORTH, PULLED OUT OF GEAR AND COASTED, VEHICLE WOULD NOT GO INTO ANY GEAR AT ALL. DEALER CONTACTED AND WAS NOT AWARE OF THE PROBLEM, AWAITING A NEW TRANSMISSION FOR VEHICLE. PROVIDE FURTHER INFORMATION. *AK
GEAR SHIFTER CAME OUT OF ITS HOUSING AS THE CAR WAS BEING DRIVEN, DUE TO WEAK LOCK, REPLACEMENT OF BOTH UPPER AND LOWER LEVEL SHIFTER.
OIL PRESSURE GUAGE DROPS TO ZERO, WARNING BUZZER SOUNDS. HAZARDOUS TO PULL OVER TO SHOULDER IN TRAFFIC, STOP ENGINE. DEALER REPORTS OIL PRESSURE IS FINE, SENDER UNIT AT FAULT. IT'S BEEN REPAIRED 3 TIMES, STILL HAPPENS. I STILL FEEL IT NECESSARY TO IMMEDIATELY REDUCE SPEED OR STOP UNTIL PRESSURE GUAGE READS NORMAL TO PROTECT ENGINE. THIS HAS CAUSED SOME TRAFFIC SAFETY ISSUES FOR MYSELF AND OTHER MOTORISTS.
NO SUMMARY PROVIDED BY CONSUMER
POWER STEERING PRESSURE SWITCH FAILED (LOOSE AND LEAKING).
INTERMITTENTLY THE DRIVER'S SEAT BELT DOES NOT RETRACT, AND WHEN EXITING VEHICLE THE EXCESS IS EITHER IN THE DOOR OR NEAR THE LATCH. DEALER HAS BEEN NOTIFIED. *AK
WATER LEAKS AT FRONT PASSENGER COMPARTMENT FLOOR BETWEEN THE FLOOR AND HEATER.
NO DEPLOYMENT OF AIR BAGS DURING VEHICLE COLLISION, VEHICLE WAS TRAVELING 35MPH ON IMPACT,MOTORCYCLE CROSSED THE CENTER LINE INTO ONCOMING TRAFFIC AND STRUCK THE JEEP HEAD-ON, THE FRONT END OF THE VEHICLE WAS DESTROYED, INJURY TO CONSUMERS. *ET
TURN SIGNAL SWITCH FAILED CAUSING THE HEADLIGHTS TO FLICKER WHEN TURN SIGNAL ACTIVATED. * ET
WATER LEAKS ORIGINATING UNDER THE DASHBOARD ON THE FRONT PASSENGER SIDE OF THE VEHICLE CAUSING DAMAGE IN THE INTERIOR OF VEHICLE, UNABLE TO BE RECTIFIED.
PULL STRAP/SEAT LATCH CONTINUALLY COMES LOOSE AND FAILS.
DESIGN OF SKID PLATE OVER THE TRANSFER CASE AND EXHAUST CAUSES IT TO ACT LIKE A SHOVEL PAN CUTTING GRASS OFF ROAD AND DEPOSITING IT THERE CAUSING THE GRASS TO BURN.
FAULTY STEERING COLUMN.
CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THERE WAS NO DEPLOYMENT OF DRIVER'S OR PASSENGER'S SIDE AIRBAGS. VEHICLE HAD DIRECT FRONTAL DAMAGE. ALSO ON FRONT DRIVERS SIDE OF VEHICLE. DRIVERS SPEED AT TIME OF ACCIDENT WAS 45 MPH.
THE GEAR SHIFT LEVER PULLED OUT OF THE TRANSMISSION.
FUEL TANK SENDING UNIT FAILED CAUSING CONSUMER TO RUN OUT OF GAS WHEN GAUGE INDICATES FUEL LEFT IN TANK WHEN EMPTY.
AUTOMATIC TRANSMISSION, IN 4WD, DISENGAGED WHILE CLIMBING STEEP HILL. THE ENGINE REVED UP THEN THE TRANMISSION RE-ENGAGED. THIS OCCURED WHILE TRANSMISSION FLUID WAS FULL TO THE UPPER MARK. PROBLEM DID NOT OCCUR WHEN TRANSMISSION FLUID WAS OVER FILLED.
VEHICLE STEERING DAMPENER FAILED CAUSING DRIVER TO LOOS CONTROL OF THE VEHICLE WHEN HE HIT A BUMP.
THE TOP WAS BOUGHT LAST YEAR. STORED, HARD TOP WAS REMOVED, SOFT TOP WAS PUT ON, AND PLASTIC PIECES WERE SCREWED ON THE TOP OVER WINDSHIELD AND DRIVER/PASSENGER DOORS. WHEN THE WIND STRESSES AGAINST THE PLASTIC THE FIBER PLASTIC MATERIAL RIPS OPEN AND COMES APART, 8 INCH TEAR IN BOTH SIDES. *AK
SEAT BELT CATCHES ON DOOR LATCH, DOOR CLOSES ON THE BELT AND WILL WEAR A HOLE IN THE BELT MATERIAL. QCAW
THE DRIVER'S SIDE RESTRAINTS DO NOT RETRACT, CAUSING THE METAL TO TEAR A HOLE IN THE SEAT. THE DEALER REPLACED THE RESTRAINTS. THE PASSENGER RESTRAINT WILL NOT RETRACT. ALSO, THE DEALER WILL REPLACE THE RESTRAINTS. THE MANUFACTURER WILL BE CONTATED. *AK
WHEN DRIVING AND COMING TO A STOP AND WHEN PULLING OFF THE VEHICLE LOSES POWER AND WILL NOT TAKE OFF. DEALER NOTIFIED SEVEN TIMES AND CANNOT DUPLICATE THE PROBLEM. *AK
WHEN DRIVING AND COMING TO A STOP AND WHEN TAKING OFF THE VEHICLE LOSES ALL POWER. DEALER CONTACTED SEVEN TIMES AND CANNOT DUPLICATE THE PROBLEM. *AK
THE VEHICLE WILL EXPERENCE SUDDEN AND UNEXPECTED LOSS OF POWER. IT WILL LAST ABOUT 5 SECONDS.
MANUAL TRANSMISSION WILL LOCK OUT 3RD GEAR WHEN TRYING TO DOWNSHIFT BETWEEN 20-35 MPH.
STRONG WIND CAUSED HOOD LATCH TO BREAK/FLY UP. (QCAW)
WHILE DRIVING ABOUT 30 MPH AND SHIFTING GEARS, THE GEAR SHIFT CAME OFF IN DRIVER'S HAND, CAUSING DRIVER TO LOSE CONTROL OF THE VEHICLE. OWNER EXPERIENCED THIS PROBLEM 3 OTHER TIMES. ALL TIMES THE PART WAS REPAIRED BY THE DEALERSHIP. *AK
ELECTRICAL SHORT STARTED FIRE IN THE ENGINE COMPARTMENT AND DESTROYED THE ENTIRE VEHICLE.
BECAUSE THE BRAKE PEDAL AND THE GAS PEDAL ARE WITHIN ONE INCH OF EACH OTHER, WHEN DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL PASSES THE GAS PEDAL AND CAUSES CONSUMERS FOOT TO CATCH THE SIDE OF THE GAS PEDAL WHICH OVERRIDES THE BRAKE. THIS CONDITION CAUSED A CRASH IN JULY OF 97. DEALER STATED THAT THERE WAS NOT A PROBLEM WITH THE JEEP. PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. *AK *SLC
CONSUMER WAS TURNING ON TO A SIDE ROAD AT APPROXIMATELY5 MPH WHEN STEERING WHEEL SEPARATED FROM THE STEERING COLUMN. DEALER NOTIFIED. *AK
CONSUMER COMPLAINING OF VEHICLE STALLING CONTINUALLY. VEHICLE BEEN IN/OUT OF DEALER SHOP FROM SEPTEMBER OF 1997 UNTIL PRESENT. SAME CONDITION STILL OCCURS. DEALER HAD VEHICLE IN SHOP MORE THEN FIVE TIMES . THIS CONDITION HAS ENDANGERED THE CONSUMER ON SEVERAL OCCASIONS. *AK
NO DEPLOYMENT OF AIR BAG DURING COLLISION RESULTING IN DEATH, PRIOR RECALL WORK PERFORMED ON AIR BAG UNIT.
SEAT BELTS DO NOT RETRACT FULLY WHEN RELEASED, ALLOWING THEM TO BE CAUGHT IN DOOR LATCH. VISIBLE DAMAGE TO BELTS - THREAD SEPARATIONS.
RECALL 97V080000., AIR BAG DEPLOYMENT. DEALER CAN'T REMEDY THE RECALL. PROBLEM KEEPS COMING BACK. *AK
I WAS AUTHORIZED BY THE DOT TO HAVE A PASSENGER SIDE AIRBAG SWITCH PUT IN AND MY DEALER WONT INSTALL IT. COULD YOU PLEASE TELL ME WHERE I COULD GET THIS DONE?.
98V046000,97V080000,96V060000. VEHICLE WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAG DID NOT DEPLOY. RECALL NOTICE WAS RECEIVED AFTER THE ACCIDENT, AND THERE HAVE BEEN THREE RECALLS LISTED SINCE THEN. CONSUMER STATES THAT THE RECALLS MAY HAVE PLAYED A PART IN THIS INCIDENT. THE VEHICLE WAS TOTALED, AND THE PROBLEM CANNOT BE DUPLICATED. *AK
RIGHT REAR TIRE BLOWOUT.
DRIVER'S SEAT BELT DOES NOT OFFER RESTRAINT IN NORMAL OPERATIONS.
LOW SPEED BLOWOUT. I'M CONCERNED IF I WILL HAVE SIMILIAR BLOWOUT AT HIGHT SPEED.
NO DEPLOYMENT OF DRIVER'S/PASSENGER'S AIR BAGS DURING ACCIDENT RESULTED IN ONE FATALITY AND INJURY.
I WAS EXITING THE HIGHWAY AND STARTING TO SLOW FOR THE MERGE AT THE END OF THE RAMP. I WAS IN FIFTH GEAR AND DOWNSHIFTING INTO FOURTH, WHEN I FOUND I COULD NO LONGER SHIFT. THE SHIFTER GOT STUCK IN NEUTRAL. LUCKILY THERE WAS LITTLE TRAFFIC AND THE LIGHT JUST AFTER THE MERGE WAS GREEN OR I WOULD NO HAVE BEEN ABLE TO PULL OVER. I WOULD HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD AND POSSIBLY WOULD HAVE CAUSED AN ACCIDENT. IT COULD HAVE ALSO HAPPEND ON THE HIGHWAY WITH WORSE POSSIBILITIES. THE JEEP HAS BEEN USED ONLY AS A CAR. NO OFF-ROADING OR TOWING. THE TRANSMISSION WAS ALSO MAINTAINED AS PER MANUFACTURER RECOMMENDATION. I HAVE THAT DOCUMENTATION IF NEEDED.
WHEN TURNING DEFROSTER ON, THERE WOULD BE A POPPING SOUND. HAVE TAKEN VEHICLE TO DEALER & MECHANIC SAID LEVER HAD SEPARATED THAT CAUSED DEFROSTER NOT TO WORK. IT NEEDED REPLACING. THIS WAS DONE AT LEAST 6 DIFFERENT TIMES. *AK
COMPUTER/FRONT BRAKE ROTORS AND ENGINE OIL FILTER FAILED.
POWERTRAIN CONTROL MODULE FAILURE. VEHICLE SHUT DOWN WITHOUT WARNING ON SEVERAL OCCASIONS BUT WOULD RESTART AFTER A FEW MINUTES. ON LAST INSTANCE, WHEN VEHICLE WAS RESTARTED, THE ENGINE WENT TO 3000 RPMS AND WOULD NOT RETURN TO IDLE.
PASSENGER DOOR DOES NOT FIT PROPERLY AND DOES NOT CLOSE PROPERLY.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →