WINDOWS ON THE DOOR ARE CRACKING DUE TO THE PRESSURE AGAINST STRUCTURE OF JEEP.*AK
1997 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
I AM REPORTING THAT CHROME SIDE MIRRORS MADE BY STEELHORSE FOR JEEP WRANGLERS ARE DEFECTIVE. THIS IS MY SECOND PAIR AND AS SOON AS YOU REACH 35-40MPH OR DRIVE OFF IN A GOOD WIND THESE MIRRORS FLOP DOWN, RENDERING THEM USELESS. IN THE STATE OF TEXAS, REARVIEW MIRRORS ARE REQUIRED TO PASS INSPECTION. THIS COMPANY MAKES A DEFECTIVE PRODUCT AND SHOULD STOP DOING SO. ALSO, THERE IS NO WAY TO MAKE ADJUSTMENTS TO THESE MIRRORS TO TIGHTEN THEM UP SO THE WIND WON'T BLOW THEM OVER. *AK
3 OF 4 SEATBELTS COMPLETLEY TORN THROUGH. DEALERSHIP BLAMES ON DOG OR DESTRUCTIVE CHILDREN -- UNFOUNDED, DEALERSHIP AND CHRYSLER REFUSE TO ACCEPT RESPONSIBILITY. EXPENSIVE TO REPAIR -- MANY CONSUMERS WILL NOT SPEND THE MONEY TO REPAIR. BELTS ARE IN MY POSSESSION.*AK
BOTH LEFT AND RIGHT SWAY BAR LINKS POPPED OUT OF THEIR SOCKETS CAUSING REDUCED CONTROL OF SIDE TO SIDE STABELIZATION. THIS COULD BE A VERY SERIOUS STABILITY PROBLEM IF THE DRIVER DOES NOT KNOW THEIR BROKEN AND HAS TO MAKE A QUICK TURN. THIS PART IS NOT SAFE AND SHOULD BE RECALLED. THANKS. *AK
WELD IN PIPE ON MANIFOLD CRACKED. I DON'T THINK AN EXHAUST MANIFOLD SHOULD FAIL AT 52,000 MILES. DEALER SAID THERE WAS AN EXTENDED WARRANTY ON 4CY. MANIFOLDS THAT WERE CRACKING BUT NOT 6 CYL. DEALER MADE ME PAY $200.00 OF THE 750.00 REPAIR. I DON'T THINK I SHOULD AHVE TO PAY FOR CHRYSLERS BAD WELD.*AK
COLUMN SHAFT UPPER BEARING FELL OFF, CAUSING CAR TO WOBBLE ON THE FREEWAY. *AK
WHILE DRIVING WINDOW ON DRIVER'S SIDE SPRUNG OPEN, ALTHOUGH WINDOW WAS LOCKED UP. MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
THE SHIFT STICK POPPED OUT OF ITS FIXED LOCATION. I BELIEVE THIS COULD BE A HAZARDOUS PROBLEM, LUCKILY IT HAPPENED WHEN I BROUGHT MY VEHICLE TO A STOP. FOR FURTHER REFERENCE- THIS VEHICLE IS ADULT DRIVEN BY MYSELF ONLY AND IS NEVER TAKEN OFF ROAD. I PURCHASED IT WITH 31K MILES. AFTER REMOVING THE SHIFTER BOOT, WE NOTICED THAT THERE IS NO BOLT OR ANY OTHER TYPE OF FEATURE THAT ACTUALLY SECURES THE SHIFTER IN ITS LOCATION. I WOULD BE THAN HAPPY TO ANSWER ANY OTHER QUESTIONS REGARDING THIS, TO PREVENT A SERIOUS ACCIDENTS TRANSPIRING FROM THIS DEFECT. THANK YOU.
ROUGH IDLE; ENGINE CHECK LIGHT ON; STALLING, BUCKING AT SPEED; NOISEY/CRACKED EXHAUST
BLEW REAR DIFFERENTIAL AND HAVE NEVER TAKEN IT OFF ROAD OR DRIVEN HARD. VERY ANGRY AND DISGUSTED!!!! IT'S IN THE SHOP NOW. *AK
CONSUMERS HEARD LOUD MUFFLER NOISE. WHEN VEHICLE WAS DECELERATING IT WOULD START TO STALL. REPAIR SHOP DETERMINED THAT IT WAS A CRACKED EXHAUST MANIFOLD AT A WELD. CONSUMER CONTACTED DEALER. VEHICLE WAS NOT UNDER WARRANTY. *AK
DRIVING ON A LOCAL ROAD HEARD LOUD NOISES AND NOTICED A CRACK IN THE EXHAUST MANIFOLD. FUMES/ODOR WERE GETTING INTO VEHICLE. CONTACTED DEALER. VEHICLE WAS NO LONGER UNDER WARRANTY. *AK
CRACKS DEVELOPED IN THE EXHAUST SYSTEM. PATCHED/WELDED BY AN INDEPENDENT REPAIRS SHOP. LESS THEN 20,000 MILES, OTHER CRACKS APPEARED IN A DIFFEERENT LOCATION. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THEY WERE AWARE OF THE PROBLEM. BUT, REPAIRS WOULD STILL BE DONE AT CONSUMER'S COST. *AK
ALL THREE FAILURES HAVE TAKEN PLACE IN THE LAST THREE MONTHS. THE LATEST BEING THE CATALYTIC CONVERTER. HAVE THERE BEEN OTHER FAILURES REPORTED. *AK
THE DEALER STATED THIS WAS A "DESIGN" FLAW WITH ALL INLINE 6 CYL ENGINES. FURTHER MORE, THEY COULD REPAIR IT, BUT IT WOULD EVENTUALLY BREAK AGAIN. EVERYONE I HAVE SPOKEN WITH THAT HAS/HAD A JEEP AS ENCOUNTERED THE SAME PROBLEM.
INTERMITTENTLY, AIR BAG WARNING LIGHT FLASHED ON AND OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP. OWNER WAS TOLD THAT CLOCK SPRING WOULD NEED TO BE REPLACED. OWNER WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN RECALL # 98V046000, AND COULD NOT BE REPAIRED FREE OF CHARGE. RECALL CAMPAIGN WAS FOR THE SAME PROBLEM, BUT DID NOT INCLUDE THIS VEHICLE DUE TO VIN. *AK *ML
EXHAUST MANIFOLD HAD TO BE REPLACED. THERE WERE SEVERAL LARGE CRACKS, LUCKILY THE PROBLEM WAS CAUGHT BEFORE IT BROKE OFF. I STILL HAVE THE PART IF SOMEONE WOULD LIKE TO EXAMINE IT. I CONTACTED CHRYSLER BY PHONE NUMEROUS TIMES AND ALSO SENT A LETTER WITH PHOTOS OF THE FAILED PART. THEY SAID IT'S NOT THEIR PROBLEM. I TALKED WITH TWO MECHANICS WHO TOLD ME THE PART WAS PROBABLY DEFECTIVE SINCE THE JEEP WAS LESS THAN THREE YEARS OLD AT THE TIME. I'M NOT SURE WHEN IT ACTUALLY STARTED TO FAIL, BUT A MECHANIC NOTICED IT IN AUGUST 1999 AND THAT'S WHEN I HAD IT REPAIRED.
NOTICED OIL LEAKING. HAD THE VEHICLE SERVICED AT THE DEALER WHO PUT A NEW SEAL ON. AFTER A SECOND SEAL WAS PUT ON, TOOK IT TO THE DEALER TO HAVE THE TORQUE TURNING CHECKED ON THE REAR PINION GEAR. WAS TOLD THAT THE BEARINGS WERE ALL BAD AND NEEDED TO BE REPLACED. ALSO, THEY HAD TO REBUILT THE REAR END. *AK *ML
CATALYTIC CONVERTER WENT PRIOR TO30,000 MILES, HAD TO BE REPLACED ! GASKET CRACKED AT ONLY 37.500 MILES, LEAKING WATER INTO ENGINE, HAD TO BE REPLACED. CAR HAS ONLY 37.500 HIGHWAY MILES !!!
I HAVE ONLY INCLUDED THE ONE DATE I CAN REMEMBER THAT JEEP WAS IN THE REPAIR SHOP. BUT, TO THIS DATE, AFTER JEEP WARMS UP AND THEN IS SHUT OFF FOR APPROX 20 MINUTES, IT HESITATES ON ACCELERATION. DEALER SAID COULDNT DUPLICATE PROBLEM. OIL GAUGE DROPPED TO ZERO, THEN ENGINE KNOCKED & I SHUT OFF. DEALER SAID OIL PRESSURE OK, COULD NOT DUPLICATE PROB. IT STILL DROPS BELOW 20 SOMETIMES, BUT NOT ZERO AGAIN. I HAVE HAD MANIFOLD BOLTS REPLACED TWICE AND CATALYTIC CONVERTER REPLACED ONCE. WATER LEAKS ON PASSENGER SIDE & DRIVERS SEAT BELT GETS CAUGHT IN DOOR LATCH.
A/C FAILED. YH
CHRYSLER STATES THAT ENVIRONMENTAL LAWS WILL NOT ALLOW THEM TO REPLACE THE COMPUTER IN MY JEEP WHICH IS THE PROBLEM. DANGEROUS DRIVING INTO TRAFFIC AND I DON'T GET ANY GAS, JUST SPUTTERS. ALMOST BEEN REAR-ENDED COUNTLESS TIMES IN THE PAST 13 MONTHS. PLEASE HELP!
EXCESSIVE WEAR OF BRAKE PADS. THREE SETS OF PADS WERE REPLACED WITHIN FOUR MONTHS . DEALER NOTIFIED, AND INFORMED CONSUMER THAT PART WAS NOT UNDER MANUFACTURER'S RECALL. *AK
THERE IS A MALFUNCTION IN THE HEATER CORE THAT CAUSES WINDOWS TO FOG UP WHEN ENGINE IS HEATED. DEALER HAS NOT SEEN VEHICLE. *AK
POWER STEERING PUMP/PULLY FELL OFF TAKING OUT THE WATER PUMP AND SERPENTINE BELT. UNABLE TO DRIVE, WAS ABLE TO GET OFF THE ROAD WITHOUT INCIDENT. NEVER HEARD OF A POWER STEERING PUMP FALLING OFF. ESTIMATE TO REPAIR $767.00. HAD VEHICLE MAINTAINED AT DEALER A COUPLE OF MONTHS AGO. VEHICLE HAS NEVER BEEN TAKEN OFF ROAD. *AK
VEHICLE SLID ON ICE/ LOST CONTROL, AND HIT A BOULDER HEAD-ON. THEN ROLLED OVER. DUAL AIRBAGS DID NOT DEPLOY WHICH COULD HAVE CAUSED INJURIES. *AK
THE FUEL SENDING UNIT LEAKED AND WAS REPLACED 03/1998, THE VEHICLE WAS HARD TO START AND THE FUEL SENDING UNIT WAS REPLACED 5/98 THE FUEL SENDING UNIT WAS RECALLED AND REPLACED 8/98 FUEL LEAKED AFTER RECALL WORK AND HAD TO BE REPLACED AGAIN. EVER SINCE THE FUEL GUAGE READS 1/4 LESS FUEL THAN IS ACTUALLY IN THE FUEL TANK
THE SKID PLATE IS POSITIONED SO THAT THE GAS TANKAND SKID PLATE TOUCH EACH OTHER. IF THE SKID PLATE IS IMPACTED IN ANY WAY THAT FORCE IS TRANSFERRED TO THE GAS TANK. IF THIS IMPACT CAUSES EVEN A SMALL DENT IN THE SKID PLATE, THE GAS TANK CAN BE DAMAGED. *AK
RADIATOR LEAKING AT TOP WHERE PLASTIC EXPANSION TANK & COPPER FINNED SECTION ARE JOINED. BONDING FAILURE DUE TO POOR OR DEFECTIVE SEALING METHOD BETWEEN DISSIMILAR MATERIALS. NEVER HAD RADIATOR REPLACED UNDER NORMAL OPERATING CONDITIONS ON 3 YR. OLD VEHICLE. *AK
RADIATOR HAD TO BE REPLACED DUE TO LEAKING OF COOLANT AT HORIZONTAL JOINT, ON TOP OF RADIATOR. *CJ
AXLE OIL SEALS ARE LEAKING OVER THE REAR BRAKES (ON BOTH SIDES). I KNOW AT LEAST 3 OTHER PERSONS WITH THE SAME PROBLEM WHO HAD IT FIXED UNDER AMY WARRENTY HAS RUN OUT, THERE SHOULD BE A RECALL. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
DRIVING IN 5TH GEAR ATTEMPTED TO DOWNSHIFT FOR STOPLIGHT, WAS ABLE TO GET INTO NEUTRAL, BUT WAS UNABLE TO SHIFT INTO ANY GEAR. WAS STRANDED IN THE MIDDLE OF BUSY INTERSECTION UNABLE TO MOVE. *AK
FRONT TORSION BAR IS FLIMSY AND UNDERSIZED, BECAME STRESSED UNDER NORMAL OPERATING CONDITIONS (NO OFFROADING) AND GAVE WAY. TURNING, MANEUVERING IN TRAFFIC VERY DANGEROUS AS SIDE-TO-SIDE SWAYING BECAME EXCESSIVE. *AK
ENGINE MANIFOLD HAS CRACKED IN SEVERAL PLACES. *AK
EXHAUST MANIFOLD HAD DEVELOPED CRACKS & HOLES & HAD TO BE REPLACED. *AK
WHILE DRIVING ABOUT 56 MPH HE THER WAS A FRONTAL CRASH AND VEHICLE WENT IN INTO A WALL, AND NEITHER AIR BAG DEPLOYED. *AK
CAR HAS A BUCKING AND POOR PROFORMANCE AT HIGHWAY SPEEDS UP LONG HILLS, MAKING 60MPH IMPOSSIBLE. IT HAS BEEN A POOR HIGHWAY PERFORMER, BUT HAS BECOME "ROUGH-MISSFIRING" VERY BADLY 3 TIMES IN THE CAR LIFE. FIRST 2 SERIOUS FAILURES I GOT A ENGINE CHECK LIGHT, RESULTING IN DEALER VISITS. NOW THE ENGINE CHECK LIGHT WAS "FIXED" IT IS NOT THERE, BUT THE FAILURE MODE IS. THE CAR EXHAUST PIPE END IS QUITE BLACK, DIRTY RUNNING? THE VALVES AND INTERNAL ENGINE PARTS ARE VERY DIRTY AND HAD TO BE CLEANED OR REPLACED WHEN INSPECTED THE LAST 2 TIMES. IT HAPPENED AT 5K, 12K, AND NOW AT 37K. THE CAR IS NOW ALMOST 3 YEARS OLD AND I HAVE HAD IT IN FOR OTHER REPAIRS TOTALING AT LEAST 6 TIMES. THIS IS MORE TIMES THAN MY LAST 10 YEAR VEHICLE HAD. (NOT JEEP) AM I NOW OUT OF HELP SINCE IT IS OUT OF WARRANTEE AT 36K? I AM GETTING WORRIED THE CAR WILL NOT PERFORM TO 100K LIKE THIS AS IT MAY BE DAMAGED! WHAT IS THE EXTENT OF MY RIGHTS NOW? THANKS,, SS
VEHICLE LOSES POWER BECAUSE OF CATALYTIC CONVERTER FAILURE. YH
WHEN STARTING VEHICLE SOMETIMES THE STARTER ENGAGES. THIS HAPPENS WHILE DRIVING AND STIFFING FROM ONE GEAR TO ANOTHER. DRIVER HAS TO PULL THE RELAY SWITCH BEFORE THE VEHICLE WILL STOP. TH KEY WILL TURN OFF THE VEHICLE, BUT THE STARTER IS STILL ENGAGING. THIS HAS BEEN AN ON GOING PROBLEM FOR ABOUT ONE YEAR AND A HALF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 19, 1999 FOR THIS PROBLEM. DEALER NOT SURE WHAT IS CAUSING THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
I WAS TOLD OF THE PROBLE DURING AN OIL CHANGE AT MONRO MUFFLER AND BRAKES. THERE IS ALREADY A REPORT IN YOUR SITE ON THE PROBLEM...SERVICE BULLETIN NUMBER: 11-07-98 BULLETIN SEQUENCE NUMBER: 312 DATE OF BULLETIN: 9812 NHTSA ITEM NUMBER: SB603108. *AK
WHENEVER MY 97 JEEP WRANGLER'S ENGINE IS SUFFICIENTLY WARMED UP, THE OIL PRESSURE DROPS TO UNDER 20 PSI. I HAVE BROUGHT IT TO THE DEALER. THEY SAID IT WAS THE OIL PRESSURE SENSOR. WHEN THEY CLAIIMED TO HAVE FIXED IT, NO MORE THAN A FEW WEEKS LATER, IT STARTED HAPPENING AGAIN. THIS TIME I TRIED TO CALL THEM ANY LEFT MESSAGES WITH THE MANAGER OF THE SERVIVE DEPATMENT . I WAS NEVER CONTACTED BACK ABOUT THE PROBLEM. WITH MY WORKS SCHEDULE, IT IS HARD FOR ME TO BRING MY CAR IN ALL THE TIME. ALSO WITH REPORTS I READ DEALING WITH SIMILAR PROBLEMS, I WOULD LIKE TO RECTIFY THIS PROBLEM ASAP.
DEALER SAID NO WARRENTY COVERAGE FOR MANIFOLD DUE TO MILEAGE AND AGE. CALLED CHRYSLER HELP LINE AND TOLD MAYBE COLD WATER OR RAIN GOT ON IT AND AGREED I SHOULD HAVE BOUGHT EXTENDED WARRENTY. WHY ISN'T THE MANIFOLD COVERED UNDER THE EMISSION CONTROL WARRENTY. WHAT IS MORE IMPORTANT THEN GETTING THE EXHAUST GAS TO THE CONVERTER? INSTEAD IT GOES TO THE AIR AND CREATES A SAFETY PROBLEM IF IT GETS IN THE PASSENGER COMPARTMENT. I SEE YOUR DATA BANK HAS OTHER MANIFOLD FAILURES ALREDY AND SERVICE NOTICES OF HEAD BOLT MAIFOLD ISSUES. LOOKS LIKE A MFG. DEFECT SINCE THESE VEHICLES ARE SO YOUNG. THE FUEL PUMP WAS FIXED UNDER WARRENTY, THE CAR WOULD'T START RIGHT. THE POWER STEERING UNIT CONTINUES TO LEAK SLOWLY AND THE DEALER SUGGEST A SEAL LEAKING BUT I HAVE TO PAY TO FIX. GREAT CAR!
SEAT BELT CATCHES ON DRIVER'S DOOR LATCH 9 OUT 0F 10 TIMES. SEAT BELT IS GETTING A HOLE IN IT. LEAK HAS BEEN FIXED 15 TIMES AND IT STILL LEAKS ON PASSENGER'S FEET. DAMAGE IS OCCURRING TO INTERIOR OF JEEP AND ANYTHING LEFT ON THE FLOOR GETS WET. I WAS TOLD( DOT NUMBER: ? TIRE SIZE: 22SS/75R15 )
WHILE SHIFTING FROM SECOND TO THIRD VERY QUICKLY THE STICK BECOMES LOOSE AND FALLS OFF COMPLETELY. THE VEHICLE IS NOT OPERABLE . THIS HAPPENED TWICE. CONTACTED DEALER FIRST TIME, AND THEY PUT A PIN WHICH BROKE. SECOND TIME, DEALER PUT ANOTHER PIN WHICH ALSO BROKE. *AK
THE ENGINE STALLS WHEN SHIFTING FROM FIRST TO SECOND GEAR. DEALER HAS SEEN VEHICLE TWICE, AND SAID VEHICLE NEEDED A NEW FUEL RAIL. *AK
WHILE DRIVING IN HEAVY TRAFFIC AT HIGHWAY SPEEDS THE VEHICLE WILL COMPLETELY SHUT DOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE DRIVING IN HEAVY TRAFFIC AT HIGHWAY SPEEDS VEHICLE WILL SHUTDOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM . PLEASE GIVE ANY FURTHER DETAILS. *AK
NO SUMMARY.
THE REAR DIFFERENTIAL WAS CRACKED, AS WAS THE EXHAUST MANIFOLD. ALSO THE CRANK SENSOR HARNESS AND THE TPS WERE MELTED AGAINST THE MANIFOLD. THE DASH LEAKED WATER AND THE BRAKE SHOES/LINING AND RACK AND PINION SET NEEDED REPLACING. THE DRIVERS SIDE SEATBELT WOULD NEVER RETRACT AND THE DASH LEAD WATER EXTENSIVELY CAUSING THE RESSTR-BLOWER TO GO OUT. THE RADIO WAS ALSO BROKEN FOR A COUPLE OF MONTHS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →