Page 8 of 8 · complaints 351–354 of 354

2012 Jeep Patriot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Fuel System, Other › Storage › Fuel Gauge System
Filed Jun 19, 20121,600 milesNV

DRIVING FROM LAS VEGAS TO PHOENIX, FILLED UP RIGHT BEFORE GETTING ON THE ROAD. WENT APPROXIMATELY 210 MILES AND RAN OUT OF GAS WITH THE FUEL GAUGE SHOWING 1/4 FULL. I WAS ON A TWO LANE ROAD GOING APPROXIMATELY 65-70MPH WITH THE CRUISE CONTROL ON AND IT JUST STOPPED. LUCKILY I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD BECAUSE THERE WERE MANY CARS GOING THE SAME SPEED BEHIND ME AND WAS ABLE TO COAST TO THE TOP OF THE HILL. LUCKILY NO ONE RAN INTO ME COMING OVER THAT HILL, UNLUCKILY I WAS 25 MILES FROM THE CLOSEST TOWN WITH NO CELL RECEPTION AND TEMPERATURES IN THE HIGH 90'S WITH MY 6 YEAR OLD IN THE CAR WITH ME. VEHICLE HAS BEEN TO A DEALER FOUR TIMES FOR THIS ISSUE, THEY DON'T KNOW WHAT IS WRONG. THEY HAVE REPLACED MANY PARTS HOPING THAT THEY FOUND THE PROBLEM. ALSO INFORMED ANOTHER VEHICLE IN CA WITH SAME ISSUE. *JS

Engine
Filed May 23, 20125,200 milesCT

5/21 1ST, 5/22 2ND, LOSS OF COMPLETE POWER WHILE DRIVING ON HIGHWAY. WHILE DRIVING A WEDDING GIFT OF A NEW 2012 JEEP PATRIOT ON THEIR HONEYMOON CROSS COUNTRY TO THEIR NEW HOME IN CA, THE NEW WEDDING GIFT CAR DIED AT 65 MPH ON OHIO HIGHWAY. FIXED IN OHIO (NEWLEYWEDS LEFT FROM RI), THEY PROCEEDED JOURNEY TO CA. IN ILLINOIS, HIGHWAY DRIVE AGAIN SAME SCENARIO, CAR DIED. *TT

Suspension
Filed Mar 27, 201250 milesCA

METALLIC CLUNK HEARD WHEN PULLING OUT OF A PARKING SPOT OT DRIVEWAY (MAKING A Y TURN). METALLIC CLUNK HEARD WHEN PULLING AWAY FROM A Y TURN. DEALER CHECKED BUT COULD NOT DUPLICATE THE PROBLEM. KEPT THE CAR OVERNIGHT BUT STILL COULD NOT DUPLICATE THE PROBLEM. WAS TOLD TO COME BACK WHEN PROBLEM PERSISTS. *TR

Exterior Lighting
Filed Dec 18, 20111,300 milesMD

I CALLED KOON JEEP SALES REP, TO INFORM HIM OF THE LEAK THROUGH THE DOME LIGHT, WANTED KNOW IF I WERE IN AN ACCIDENT! MY JEEP CORPORATE CASE #[XXX], I INFORMED MY JEEP CUSTOMER CARE THAT I WANT OUT OF THE VEHICLE, HE SAID I DIDN'T MEET THE REQUIREMENT, REFERED ME TO BBB AND ATTORNEY STATE GENERAL. THE SUGGESTED PROCESS THROUGH ATTORNEY STATE GENERAL IS TO WRITE A CERTIFIED LETTER WITH SIGNATURE REQUIRED. I CALLED CORPORATE ASKING FOR MAILING ADDRESS, IT COULD NOT BE PROVIDED DUE TO THE DEPARTMENT HANDLING MY CASE WAS CLOSE AND TO CALL BACK MON. 19TH DEC. 2011 I TOOK IT IN FOR SERVICE, THE DRAIN PLUG WAS PINCHED! ASKED IF THE HOOD OF CAR REPLACED, ELECTRICAL WIRING INSPECTED AND ELECTRONICS, OK? DEALER CUSTOMER CARE REP,[XXX], SAID YES, THE GPS IS GARBLED SPEECH AND THE VEHICLE HESITATES WHILE PULLING OFF AND PERIODICALLY WHILE DRIVING AT THIS POINT I'M SEARCHING FOR LEGAL COUNSEL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Jeep Patriot → · Every Patriot year → · How the figures are calculated →