Page 6 of 7 · complaints 251–300 of 326

2011 Jeep Patriot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › BodyFire
Filed Mar 15, 2015100,430 milesPA

I WAS ON A SHORT TRIP WHEN A CAR BEHIND ME FRANTICALLY WAVED ME TO STOP AND INFORMED ME THAT MY JEEP WAS ON FIRE. THE EXHAUST BURNT A WHOLE THROUGH THE REAR BUMPER AND MELTED THE BUMPER. I HAD NO INDICATION THAT THIS WAS HAPPENING. *TR

Engine
Filed Feb 24, 201530,000 milesNJ

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 50MPH, MY CAR STALLED. I ROLLED TO THE SHOULDER WITH THE RESIDUAL MOMENTUM. AFTER WAITING 3-5 MINUTES THE CAR WAS ABLE TO TURN OVER. I DROVE THE CAR UNTIL I COULD GET A SERVICE APPOINTMENT AT MY LOCAL CHRYSLER JEEP DEALER; DURING THAT TIME THE CAR CONTINUED TO STALL RANDOMLY. TWO DAYS BEFORE MY APPOINTMENT, MY CAR STALLED TO THE POINT WHERE IT WOULD NOT TURN OVER. I FIRST TOWED THE CAR HOME, THE FOLLOWING MORNING TOWED IT TO THE DEALERSHIP. THE DEALERSHIP HAD MY CAR FOR 4 DAYS AND COULD NOT DUPLICATE THE PROBLEM OR DETECT THE ORIGIN OF THE MALFUNCTION. SINCE HAVING THE CAR IN MY POSSESSION , I HAVE HAD THE CAR STALL EACH DAY IN USE. THIS CAR HAS PROVEN TO UNPREDICTABLE BUT MOST OF ALL UNSAFE. *JS

Power Train
Filed Feb 5, 201585,000 milesUT

WHILE TRAVELING AT BOTH HIGHWAY AND RESIDENTIAL SPEEDS MY JEEP PATRIOT WILL SUDDENLY, WITHOUT WARNING , LOSE POWER . THE FIRST OCCURRENCE WAS AT ~85,000 AND NOW OCCURS EVERY 50 MILES OR SO. ENGINE SHUT DOWN IS RANDOM WITHOUT WARNING AND HAS RESULTED IN NEAR COLLISIONS, AS I STRUGGLE TO GET OUT OF THE MOVING TRAFFIC LANE. ENGINE LIGHT WILL COME ON AFTER OCCURRENCE AND REMAIN ON UNTIL CAR HAS SET FOR THE NIGHT. ENGINE DIAGNOSTICS DO NOT APPEAR TO EXPLAIN PROBLEM PER REPAIR CENTER REPORT. *TR

Visibility › Sun/Moon Roof Assembly
Filed Feb 5, 201550,000 milesMI

SUNROOF LEAKS AFTER SNOWFALL; AS IT MELTS, WATER COLLECTS IN THE DOME LIGHT AND POURS OUT LIKE A WATERFALL WHILE DRIVING. NO ELECTRICAL ISSUES YET, BUT TWO OCCURRENCES SO FAR. *TR

Engine
Filed Dec 29, 201440,000 milesFL

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Structure
Filed Dec 27, 201412,986 milesSC

MY WIFE WAS DRIVING HER CAR ON A DAY AFTER IT HAD RAINED. AS SHE STARTED TO TAKE OFF, WATER STARTED POURING OUT OF THE OVERHEAD INTERIOR LIGHT AND ALSO THE FRONT INTERIOR LIGHT. THIS CONTINUES TO HAPPEN AFTER A RAIN. THE RAINS COMES DOWN FROM THE SUNROOF SOMEHOW AND SETTLES IN THE UPPER INTERIOR LIGHTING SYSTEM. IT IS ENOUGH WATER TO SOAK ANY PERSON(S) IN THE FRONT SEAT(S) OR COMPLETELY SOAK A SMALL TOWEL. *TR

Structure › Body
Filed Dec 16, 2014PA

THE SUNROOF DRAIN TUBES FREEZE CAUSING THE SUNROOF RESERVOIR TO FILL WITH A SIGNIFICANT AMOUNT OF WATER. ANY VEHICLE MOVEMENT CAUSES THE WATER TO LEAVE THE RESERVOIR AND POUR DOWN THROUGH THE DOME LIGHT ONTO THE CONSOLE, RADIO, AND GEAR SHIFT CONTROL. *TR

Electrical System
Filed Nov 23, 201438,000 milesGA

A YEAR AGO, I BROUGHT MY 2011 JEEP PATRIOT TO A CAR WASH. THE SUNROOF WAS CLOSED, HOWEVER WHILE GOING THROUGH THE CAR WASH, WATER STARTED POURING THROUGH THE SUNROOF AND THE LIGHT FIXTURES, INSTANTLY CAUSING AN ELECTRICAL SHORT AND DAMAGING THE ROOF LINER AND THE CAR STEREO. I IMMEDIATELY BROUGHT THE VEHICLE TO THE LOCAL JEEP DEALERSHIP. THEY KEPT MY CAR FOR TWO DAYS AND CALLED ME TO EXPLAIN THAT "THE CAR HAD DRIED OUT SO YOU CAN COME PICK IT UP." I TOLD THEM THAT I WAS HESITANT TO PICK THE CAR UP BECAUSE THERE WOULD SURELY BE ADDITIONAL DAMAGE THAT WOULD NEED TO BE INVESTIGATED I PICKED UP MY CAR THE STEREO AND LIGHTS STILL DID NOT WORK. FRUSTRATED, I CALLED THE JEEP CORPORATE CUSTOMER SERVICE LINE. THE REPRESENTATIVE EXPLAINED TO ME THAT JEEPS WERE NOT MEANT TO BE TAKEN INTO CAR WASHES. I ASKED HER HOW JEEP CAN MANUFACTURE OFF-ROAD VEHICLES THAT CANNOT BE WASHED. SHE REPLIED THAT I COULD GET A BUCKET AND HAND WASH MY VEHICLE.I DECIDED TO TAKE MY CAR TO AN OUT-OF-STATE DEALERSHIP .THEY HAD IT FOR SEVERAL DAYS AND CALLED TO TELL ME THERE WAS NOTHING WRONG WITH IT AND I COULD PICK IT UP. ONCE AGAIN, I PICKED UP THE VEHICLE AND THE LIGHTS AND STEREO STILL DID NOT WORK. OUT OF FRUSTRATION, I GAVE UP ON THE ISSUE FOR AWHILE UNTIL I WAS DRIVING DOWN THE HIGHWAY AND WATER STARTED POURING THROUGH THE SUNROOF AND FIXTURES ONCE AGAIN- DISTRACTING MY DRIVING BECAUSE WATER IS POURING EVERYWHERE. I PROMPTLY BROUGHT MY VEHICLE BACK IN TO THE LOCAL DEALERSHIP. THEY CALLED AND TOLD ME THEY

Structure › Body
Filed Nov 21, 201464,000 milesAL

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING 60 MPH, THE HOOD OF THE VEHICLE MOVED UP AND DOWN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Air BagsCrash1 injured
Filed Nov 19, 2014MI

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT EXPERIENCED A HEART ATTACK AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURED RIBS AND AN INJURED SPINE AND NOSE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VIN PROVIDED WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Nov 17, 201441,000 milesPA

BALL JOINTS/CONTROL ARM BAD AT ONLY 41,000 MILES. TOOK CAR FOR INSPECTION AND IT FAILED BECAUSE OF THIS. TECHNICIAN SAID THESE PARTS SHOULD HAVE NEVER FAILED AT 3 YEARS OLD AND ONLY 41,000 MILES. OF COURSE OUT OF WARRANTY BUT FROM WHAT I AM FINDING OUT, WARRANTY WOULDN'T COVER THESE ANYWAYS. I WONDER IF THESE PARTS WERE EVEN TESTED AS THEY SHOULD LAST LONGER, SO SEEMS TO ME THEY ARE DEFECTIVE. *TR

Power Train
Filed Nov 1, 201412,000 milesCT

CAR STALLED WHILE TRAVELING ON HIGHWAY AT 60 MPH. NO WARNING. PROBLEM CONTINUES, DEALER WILL NOT FIX. SAYS HE CAN'T FIND CAUSE OF STALLING. HOWEVER, NHTSA AND US GOV. REGULATORY AGENCY HAS BEEN INVESTIGATING MULTIPLE SIMILAR COMPLAINTS FROM OTHER JEEP PATRIOT OWNERS INCLUDING ONE WHO HAD HIS JEEP TOTALED BY ANOTHER CAR REAR ENDING HIS VEHICLE WHEN THE JEEP STALLED. I AM NOT SAFE IN THIS CAR. I NEED HELP HAVING JEEP STEP UP TO FIX THIS TRANSMISSION WHICH IS CLEARLY FAILING. JEEP IS WELL AWARE OF THIS PROBLEM WITH THE JEEP PATRIOT BUT UNLESS THERE IS A RECALL, THOSE OF US WHO BOUGHT THIS CAR IN GOOD FAITH HAVE BEEN HUNG OUT TO DRY. *TR

Electrical System › Starter Assembly
Filed Oct 14, 201459,000 milesCO

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Vehicle Speed Control
Filed Aug 20, 201444,000 milesCA

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.

Power Train
Filed Aug 17, 201456,200 milesAZ

WHILE GOING ABOUT 75 MPH, COMING BACK FROM CALIFORNIA, THE ENGINE SEEMED TO START MAKING A DIFFERENT WHINING TYPE SOUND AND THEN THE LIGHT TELLING ME THE TRANSMISSION WAS OVERHEATING CAME ON. I IMMEDIATELY PULLED OVER AND LET IT SIT FOR 10 MINUTES WHILE IDLING , WHICH THE OWNER MANUAL SUGGESTED,. THE LIGHT THEN WENT OFF AND WE PROCEEDED HOME WITH NO FURTHER INCIDENT. IT WAS REALLY STRANGE THOUGH WHEN YOU ARE IN A LARGE GROUP OF VEHICLE'S AND YOU SUDDENLY LOSE ALL ABILITY TO ACCELERATE; DEFINITELY A POTENTIAL SAFETY ISSUE OUT ON THE ROAD.. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Aug 14, 201445,000 milesGA

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Power Train
Filed Aug 9, 201476,104 milesNC

STARTED MAKING WHIRRING NOISE, LOST POWER AND TRANSMISSION OVERHEAT LIGHT CAME ON. HAD TO PULL OVER ON HIGHWAY AT NIGHT. *TR

Power Train
Filed Jul 26, 201485,000 milesIA

TRANSMISSION OVERHEAT LIGHT, DECREASE SPEED ON HIGHWAY& NOISE. THIS IS 4 TH TIME THIS SUMMER. STEAMED ON SIDE OF HIGHWAY AGAIN THIS SUMMER UNTIL TURNED OFF AND COOL DOWN. *TR

Electrical System
Filed Jul 21, 2014OH

I HAVE A 2011 JEEP PATRIOT 4X4 WITH THE 2.4 LITER AND FOR THE LAST MONTH MY WIFE AND I ARE HAVING TROUBLE WITH THE ENGINE JUST SHUTTING OFF AND NOT WANTING TO START.ONLY HAD 2 TIMES WHEN THE ENGINE WOULD JUST SHUT OFF WHILE STOPPED(THANK GOD)AND HAVE HAS NUMEROUS TIMES WHEN THE ENGINE JUST WILL NOT START..SOMETIMES YOU HAVE TO MESS WITH THE GEAR SHIFT BUT MOST TIMES YOU HAVE TO TURN THE KEY REALLY HARD TO START OR JUST KEEP TRYING UNTIL IT DECIDES TO START.MY MAIN CONCERN IS THAT IT WILL JUST SHUT OFF WHILE RUNNING DOWN THE INTERSTATE.I CALLED CHRYSLER AND THEY SAID THEY HAD NO RECALLS AND I ASK THEM TO MAKE NOT OF MY PROBLEM AND THEY SAID THEY WOULD..THE GENTLEMAN SAID THEY WERE NO RECALLS FOR MY JEEP. *TR

Engine
Filed Jul 20, 201451,000 milesFL

I PURCHASED MY 2011 JEEP PATRIOT FROM KRAFT NISSAN NOVEMBER 16, 2013. WHEN I INITIALLY PURCHASED IT THEY PRINTED OUT THE VEHICLE HISTORY REPORT SHOWING THAT THE VEHICLE HAS NEVER BEEN IN ACCIDENTS AND THAT THERE WAS ONLY ONE PREVIOUS OWNER. SINCE MY PURCHASE I COMPLIED WITH EVERY SCHEDULED SERVICING AND HADN'T HAD ANY MAJOR PROBLEMS. WELL, JULY 15, 2014, AS I WAS DRIVING ON THE HIGHWAY, THE TRANSMISSION OVERHEATING LIGHT LIT UP SO I DROVE TO THE NEAREST GAS STATION AND IMMEDIATELY CONTACTED THE JEEP CUSTOMER SERVICE LINE AND THE OPERATOR INSTRUCTED ME TO LET THE CAR COOL OFF BEFORE STARTING IT BACK UP TO CONTINUE WITH MY JOURNEY. AFTER ABOUT AN HOUR AND A HALF, I BEGAN TO DRIVE AGAIN AND I IMMEDIATELY CONTACTED KRAFT NISSAN TO SCHEDULE AN APPOINTMENT TO GET MY VEHICLE INSPECTED. MY APPOINTMENT WAS FOR JULY 17, 2014, AND I LEFT MY CAR THERE WITH THEM FOR 10 HOURS, FINALLY I CALLED THEM AND THEY EXPLAINED THAT MY TRANSMISSION FLUID WAS DIRTY AND THAT I NEEDED TO GET IT FLUSHED AND THE PRICE WOULD BE OVER $500. I DECLINED THE SERVICE BECAUSE THE PRICE SEEMED TO BE A BIT STEEP, AND I BEGAN TO CALL AROUND TO FIND A BETTER PRICE, MEANWHILE, I WAS CHARGED A $95 SERVICING FEE EVEN THOUGH THAT SERVICE SHOULD HAVE BEEN COVERED UNDER WARRANTY. AS I STATED BEFORE, I HAVE NEVER HAD ANY MAJOR PROBLEMS WITH MY AUTOMOBILE, WELL, JULY 18, 2014 MY CHECK ENGINE LIGHT LIT UP AND HAS BEEN ON EVER SINCE. IT IS NOW SUNDAY, JULY 20, 2014 AND THE LIGHT IS STILL ON. I AM PLANNING ON TAKING MY AUTOMOBI

Air Bags
Filed Jul 7, 201498,000 milesCA

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. THE FAILURE WOULD ONLY OCCUR WHEN USING THE AUTOMATION DRIVE TRANSMISSION AND THE AIR CONDITIONER WAS ACTIVATED. THE CONTACT MENTIONED THAT THE FAILURE DID NOT OCCUR WHEN USING THE TIPTRONIC TRANSMISSION OPTION. THE CONTACT ALSO INDICATED THAT THE FAILURE WOULD OCCUR PRIOR TO THE ENGINE WARMING UP TO NORMAL OPERATING TEMPERATURE. IN ADDITION, THE CONTACT ALSO STATED THAT THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

Engine
Filed Jun 18, 201489,000 milesNH

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED AND DECELERATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.

Engine
Filed Jun 9, 201439,080 milesVA

WAS DRIVING OUT OF A PARKING LOT SUNDAY AFTERNOON. CAR WAS RUNNING WITH NO PROBLEMS AND SUDDENLY ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. ELECTRONICS WERE STILL RUNNING. TRIED TO TURN ENGINE BACK ON, ENGINE ATTEMPTED TO CRANK BUT DID NOT SUCCESSFULLY TURN ON. TRIED TWICE WITH NO SUCCESS. WAITED 10 MINUTES AND IT TURNED ON WITH NO PROBLEM. DROVE DOWN A LITTLE FURTHER AND IT STALLED AGAIN, WITH ELECTRONICS STILL ON. MANAGED TO TURN ENGINE BACK ON RIGHT AWAY, BUT I WAS TOO WORRIED TO DRIVE IT. TOWED IT BACK HOME. CODE P0335 WAS INDICATED WHEN SCANNED. RESEARCHED ONLINE AND DISCOVERED ENGINES OF 2011 JEEP PATRIOT TEND TO STALL WITHOUT WARNING. *TR

Power Train
Filed Jun 6, 201417,001 milesMD

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING . THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, IT OCCURRED TWICE IN ONE DAY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER ADVISED THE DEALER TO UPDATE THE TRANSMISSION CONTROL AND POWER TRAIN MODULE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,001. UPDATED 08/28/14*LJ UPDATED 09/4/2014 *JS

Engine
Filed Jun 4, 2014128,000 milesAZ

WHILE TRAVELING APPROXIMATELY 3 HRS AT HIGHWAY SPEED, WITH THE CRUISE CONTROL ON AND IN 108 DEGREE WEATHER, THE MOTOR SHUT DOWN. IF FELT AS IF THE VEHICLE RAN OUT OF FUEL. NO LIGHTS, NO WARNINGS, AND OVER 1/4 TANK OF FUEL. AFTER STOPPING ON THE SHOULDER THE MOTOR WOULD TURN OVER, BUT NOT START, MADE ME THINK THAT THE FUEL PUMP WAS BAD. 5 MINUTES LATER IT STARTED, BUT WHEN THE THROTTLE WAS PRESSED IT DIED AGAIN. ANOTHER 15 MINUTES OF SITTING THE VEHICLE STARTED, BUT FELT "SLUGGISH". I STARTED MOVING SLOWLY DOWN THE SHOULDER, AND THE VEHICLE BEGAN TO RESPOND NORMALLY, AND FINISHED THE LAST HOUR OF THE DRIVE WITHOUT INCIDENT. *TR

Latches/Locks/Linkages
Filed May 7, 201445,000 milesNH

DRIVER'S POWER DOOR LOCK STOPPED FUNCTIONING. IT IS SOLELY THE DRIVER'S DOOR. ALL OTHER POWER DOOR LOCKS FUNCTION APPROPRIATELY. THE DRIVER'S DOOR LOCK DOES NOT AUTOMATICALLY LOCK WHEN THE MINIMUM THRESHOLD SPEED IS REACHED. IT ALSO DOES NOT AUTOMATICALLY LOCK/UNLOCK WITH A KEY FOB. POWER DOOR LOCKS WERE CREATED TO ENHANCE DRIVER SAFETY, SO THE FACT THAT THIS STOPPED FUNCTIONING ON A VEHICLE LESS THAN 3 YEARS OLD IS PARTICULARLY CONCERNING. A SEARCH OF WEB SITES SUGGESTS THIS IS A KNOWN ISSUE WITH THESE JEEPS, BUT THE DEALER REPORTS NO RECALLS NOR SERVICE BULLETINS. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Apr 9, 201419,000 milesMI

WHEN THE WEATHER TURNED COLD THE TIRE SENSOR LIGHT CAME ON. I ASKED AT THE DEALERSHIP ABOUT IT AND THEY SAID IT IS SO COLD OUT THAT YOU LOSE A BIT OF PRESSURE AND ONCE THE WEATHER TURNS WARM THE LIGHT WILL TURN OFF. THE WEATHER IS NOW IN THE 50-60 DEGREE RANGE AND I JUST HAD AN OIL CHANGE WITH TIRE PRESSURE CHECKED AND THE LIGHT IS STILL ON. I DO NOT WANT TO PAY A LOT OF MONEY TO GET THIS FIXED BECAUSE NOW I THINK IT IS A BAD SENSOR. THIS IS VERY DANGEROUS BECAUSE IF I IGNORE IT AND THERE IS A REAL PROBLEM I COULD GET INTO AN ACCIDENT BECAUSE OF LOW TIRE PRESSURE WHICH COULD RESULT IN SEVERE INJURY OR DEATH AND THAT WOULD FOLLOW A MAJOR LAWSUIT BECAUSE WE HAVE BEEN DEALING WITH THIS PROBLEM FOR A FEW MONTHS NOW AND I NOTICE THAT OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. PLEASE A RECALL FOR THIS PROBLEM BEFORE SOMEONE GETS INJURED. *TR

Visibility › Glass, Side/Rear
Filed Mar 26, 201410,963 milesLA

REAR WINDOW EXPLODED WHEN DOOR WAS SHUT. *TR

Visibility/Wiper
Filed Mar 12, 2014123,000 milesWI

I LIVE IN WI AND I HAVE ALL MY LIFE. IN FEBRUARY, HERE IN WI, NO DOUBT IT'S BEEN COLD. MY WINDSHIELD WAS FINE THAT NIGHT. IN THE MORNING, MY WINDSHIELD AND TOP OF THE JEEP WAS COVERED IN SNOW. SO AS USUAL, WHEN IT'S COLD, I WENT TO START MY JEEP AND LET IT HEAT UP, AS USUAL I PUT ON DEFROST AND WENT BACK INTO THE HOUSE. I CAME BACK OUTSIDE ABOUT 10 MINS LATER TO SCRAPE OFF THE SNOW, WENT BACK IN GOT MY SON, WE GOT INTO THE JEEP, READY TO GO AND WE NOTICED (I DO HAVE PICTURES) I HAD A CRACK AT THE BOTTOM OF THE WINDSHIELD THAT RAN FROM THE PASSENGER SIDE, HORIZONTAL TO DRIVERSIDE. I TOOK IT IN AND WAS TOLD IT LOOKED LIKE A COMMON CRACK DUE TO THE COLD. OKAY, FINE, I LIVE IN WI, IT'S COLD, BUT I HAVE HAD BEATERS OF CARS UNTIL I WAS OUT OF COLLEGE AND I NEVER ONCE HAVE HAD A WINDSHIELD BREAK DUE TO THE COLD. I READ ANOTHER COMPLAINT ON THIS WEB SITE WERE THE BACK WINDSHIELD JUST BLEW OUT. MY INSURANCE WILL COVER, BUT IT HAS A DEDUCTIBLE AND I FEEL CHRYSLER SHOULD COVER IT AND I ALSO FEEL THEY SHOULD BUT A LITTLE QUALITY FOR SAFETY PURPOSES INTO THE VEHICLES THEY ARE MAKING. *TR

EngineCrash
Filed Mar 12, 2014123,000 milesWI

I WAS DRIVING IN WAUSAU, MY JEEP STOPPED, I ACCELERATED-NOTHING. I HAD CARS BEHIND ME HONKING AND THE ONE DIRECTLY BEHIND ME WAS COMING UP FAST, I STEERED TO THE RIGHT AND MANAGED TO MAKE IT INTO A SNOWBANK. I TURNED MY CAR OFF, RESTARTED IT. SAT FOR ABOUT 10 MINS WITH HAZARDS ON AND WAS ABLE TO DRIVE BACK HOME TO EAU CLAIRE. IN FEBRUARY I REPLACED MY TRANSMISSION. MY TRANSMISSION NEVER WENT OUT. MY VEHICLE WOULD JUST GET STUCK IN REVERSE, I'D HAVE TO PUT IN DRIVE, BACK TO REVERSE, THEN TO DRIVE AGAIN TO GO. IN ADDITION I HAD TWO MORE EPISODES, ONE WITH MY TWELVE YEAR OLD IN THE VEHICLE WITH ME WHERE IT JUST STOPPED ACCELERATING. SO I HAVE A NEW TRANSMISSION IN. I HAVE ALSO FILED A SEPARATE COMPLAINT REGARDING TREAD WEAR ON NOW TIRES, BUT IT'S A FEW WEEKS LATER AND SOMETHING STILL ISN'T RIGHT. I'M NOT GETTING STUCK IN REVERSE ANYMORE, IT'S ONLY BEEN A MONTH, BUT I HAVEN'T HAD THE JEEP STOP, BUT IT FEEL LIKE THE (EXCUSE MY LACK OF MECHANICAL [XXX]) FUEL ISN'T GETTING TO WEAR IT NEEDS TO GO FAST ENOUGH BECAUSE SOMETIMES IT DOESN'T ACCELERATE (IT'S BEEN OVER 30 DEGREES ALL WEEK, IT'S NOT DUE TO NOT HAVING THE CAR WARM UP). THEN WHEN IT DOES CHOOSE TO ACCELERATE IT "JUMPS" TO IT. OVERALL IT'S JUST NOISY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Wheels
Filed Mar 11, 201458,062 milesWI

IN 2012 WE HAD A NAIL THROUGH THE TIRE OF THE 2011 JEEP PATRIOT THAT WE BOUGHT NEW. WHEN WE TOOK THE CAR TO TIRES PLUS TO HAVE THE TIRE REPLACED. WE WERE TOLD THAT THEY COULDN'T LEGALLY REPLACE JUST ONE TIRE. THE TREAD WEAR WAS SO AWFUL; UNEVEN, DIFFERENT TREAD VARIANCES, THEY COULDN'T MATCH ONE USED TIRE. HOW WOULD THEY PICK WHAT TIRE TO MATCH IT UP TOO. WE ENDED UP WITH 4 NEW TIRES, WE WERE ALSO TOLD AT THE TIME THE UNEVEN TREAD WAS DOING DAMAGE TO SHOCKS AND STRUTS. A YEAR LATER WE TOOK IT IN FOR NEW BREAK PADS AND ROTATION, AGAIN, EVEN WITH THESE "NEW" TIRES WE WERE TOLD TREAD WAS SO UNEVEN, IT WOULD BE LOUD, BE CAREFUL, EXCRETA. I TOOK THE JEEP INTO A JEEP DEALERSHIP FOR A RECALL 10/2013 "N01 RECALL" SINCE I HAD IN THERE I ALSO OPTED TO GET TRANSMISSION SERVICE/FILTER, THEY TOO TALKED TO ME ABOUT MY TIRE WEAR. 11/2013ISH MY HUSBAND, STATIONED IN HI PURCHASES A NEW JEEP AS WELL. NOW WE ARE STUCK WITH TWO OF THESE...2/2014 I FIND OUT THE VEHICLE HE PURCHASE (NOT HIS, BUT OTHERS WITH SAME YR/MAKE/MODEL ARE ALREADY BEING RECALLED. THEN MY TRANSMISSION GOES OUT! A JEEP, WE HAVE JUST OWNED, HIGHER MILES ALL FROM HWY 94 FROM MY HUSBAND COMPUTE WHEN HE LIVED IN WI TO FORTMCCOY...STRAIGHT SHOT...65MH THE WHOLE WAY. IN ADDITION THEY FIX SWAY BAR LINK, ARM CONTROL AND TELL ME NOISE THAT STILL EXISTS COULD BE WHEEL BEARING, MY ALIGNMENT WAS SO OFF, THEY KEPT IT AN EXTRA DAY. SO I'M 5K INTO MY VEHICLE I OWED 3 YEARS, THE WHEEL BEARING, ALIGNMENT, SWAY BAR, ARM CONTROL, SHOCKS, STRUTS

Suspension
Filed Jan 2, 201442,000 milesMI

I HAVE A 2011 JEEP PATRIOT LATITUDE THAT BEGAN HAVING A ROUGH RIDE AND RATTLE NOISE IN THE LEFT FRONT WHEEL AREA IN OCTOBER 2013. IN DECEMBER 2013 THE VEHICLE WAS INSPECTED WITH 42,000 MILES AND IT WAS DISCOVERED THAT THE LOWER CONTROL ARM NEEDED REPLACING BECAUSE OF A BAD BALL JOINT. I RESEARCHED THIS ONLINE AND DISCOVERED NUMEROUS SIMILAR COMPLAINTS ON JEEP FORUMS INDICATING IT HAS BEEN A RECURRING PROBLEM FOR JEEP FOR THE PAST SEVERAL YEARS DUE TO POOR QUALITY PARTS BUT JEEP REFUSES TO COVER IT UNDER WARRANTY OR RECALL. I TOOK THE JEEP TO MY DEALERSHIP, GOLLING CHRYSLER JEEP IN BLOOMFIELD, MI. THEY ADMITTED THIS IS A COMMON PROBLEM BUT NOT COVERED UNDER WARRANTY, RECALL OR TSB. I ENDED UP REPLACING THE PART FOR $300 AT A REPAIR SHOP. I FEEL THERE SHOULD BE A RECALL AS THIS IS A COMMON PROBLEM AND A SAFETY ISSUE THAT JEEP REFUSES TO COVER. *TR

Electrical System
Filed Dec 5, 201351,000 milesNC

WHILE DRIVING TO WORK ON 12/03/13 I WAS AT AN INTERSECTIONS ATTEMPTING TO ACCELERATE AND TURN IN TO TRAFFIC ON A BUSY HIGHWAY WHEN MY CAR WOULD NOT ACCELERATE, ALMOST GOT HIT. CAR CONTINUED TO HESITATE AS I PRESSED THE GAS PEDAL DOWN. CAR SLOWLY ACCELERATED BUT WOULD NOT GO MORE THAN 40 MPHS. CAR CONTINUED TO PULL AND HESITATED AS I WAS ATTEMPTING TO GET IT THE SHOP. MAJOR SAFETY CONCERN AND ALMOST GET IN A MAJOR ACCIDENT ATTEMPTING TO TURN INTO TRAFFIC. *TR

Suspension
Filed Nov 11, 2013NH

BALL JOINTS ARE WORN AND NEED REPLACEMENT AT APPROXIMATELY 35,000 MILES. VEHICLE HAS ONLY BEEN DRIVEN ON HIGHWAY AND AROUND TOWN. NO OFF-ROADING. LOOKING AT JEEP PATRIOT FORUM ON-LINE THIS APPEARS TO BE PRETTY TYPICAL. PERHAPS A RECALL SHOULD BE DONE SO THAT JEEP CAN PUT IN PARTS THAT ARE DURABLE AND SAFE. *TR

Power Train
Filed Sep 27, 201336,900 milesMA

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT WAS UNSURE OF WHAT EXACTLY WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 36,900.

Power Train
Filed Sep 15, 201315,000 milesUT

TRAVELING FREEWAY 75 MILES PER HR TRANSMISSION OVERHEATS LIGHT COMES ON AND WE LOST ALL POWER WITH DIESELS BARING DOWN BEHIND US. SPEED DROPS FAST TO 60 HAD TO COAST OUT OF WAY OF TRAFFIC BEHIND US TO EDGE OF FREEWAY. CALLED DEALERSHIP WAS TOLD TO LET IT COOL DOWN AND TAKE IT TO DEALERSHIP IN BURLEY ID. THEY FOUND NOTHING ON COMPUTER. HAPPENED AGAIN GOING 75 LAST WEEK SEPT 8 SAME THING. SMALL GRANDKIDS IN BACK SEAT EACH TIME THIS IS A DANGEROUS SITUATION SINCE SPEED DROPS DRASTICALLY WITH CARS OR DIESELS BEHIND YOU AND ALL YOU CAN DO IS COAST OFF. ENGINE DOES NOT QUIT JUST CANT GO ANYWHERE LOSES ALL TRANSMISSION FUNCTION. WAS TOLD THIS IS HAPPENING WITH SEVERAL OF THESE TYPES OF TRANSMISSION AND TO DRIVE IN COOLER WEATHER KEEP SPEED DOWN TO 65 AND WHEN IT HAPPENS TO PULL OFF PUT IN NEUTRAL AND RACE ENGINE TO COOL IT I SHOULDN'T HAVE TO DO THAT!!!! ITS A DANGER.. ITS NOT SAFE!! IT HAPPENED GOING 40 IN TRAFFIC ALSO. IN FIRST COUPLE THOUSAND MILES TOOK IT IN NUMEROUS TIMES. FOUND FEDERAL INVESTIGATION STATING NO RECALL AT THE TIME. ITS NEEDS TO BE RECALL BEFORE SOMEONE IS KILLED, ACCIDENTS HAVE OCCURRED TO OTHERS. *TR

Air BagsCrash1 injured
Filed Sep 15, 2013VA

DRIVER LEFT ROAD, PROCEEDED OVER A SHORT GRASSY AREA, UP INTO TREES, HIT A TREE HEAD ON /RIGHT SIDE, THEN ROLLED TO THE LEFT DOWN AN EMBANKMENT. THE LEFT SIDE AIR BAGS DID NOT DEPLOY. INJURIES INCLUDED TRAUMATIC BRAIN INJURY. THE RECALL NOTICE FOR SIDE AIR BAGS ARRIVED BY MAIL A FEW DAYS LATER. WE CAN SUPPLY MILEAGE ON CAR LATER BUT PROBABLY UNDER 15,000 MILES. *TR

Power Train
Filed Sep 12, 201324,000 milesNV

DRIVING ON FREEWAY, AT APPROX 65 MPH, CAR WHINES, THEN DIES. ALSO, THE TRANSMISSION OVERHEAT LIGHT COMES ON ALL THE TIME. SOMETIMES IT JUST DIES WHILE DRIVING. THIS IS POSSIBLY A CATASTROPHIC ACCIDENT. I WANT ACTION NOW!!!!! *TR

Seat Belts
Filed Aug 23, 201334,000 milesNY

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED. THE DRIVER'S SIDE SEAT BELT WAS CUT FROM THE CLIP AREA IN ORDER TO BE RELEASED, AT THE ADVISEMENT OF THE DEALER. THE CONTACT STATED THAT THE SEAT BELT CLIP WAS DEFECTIVE. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE SEAT BELT WAS NOT REPLACED. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,000.

Engine
Filed Aug 6, 201333,000 milesNY

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED TWICE ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 33,000.

Steering
Filed Jul 3, 201331,000 milesAZ

WHILE DRIVING AT 75 MPH, THE CAR STALLED. IT DECELERATED AND THE STEERING WHEEL LOCKED UP. IT WOULD NOT RESTART AND THE CHECK ENGINE LIGHT AND ELECTRONIC THROTTLE CONTROL LIGHTS CAME ON. IT HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP SAID THEY COULD FIND NOTHING WRONG WITH THE VEHICLE AND IT STARTED RIGHT UP. A SIMILAR INCIDENT HAPPENED A YEAR AGO WHEN I WAS TRAVELING AT 75 MPH ON A DIFFERENT HIGHWAY AND THE DEALER COULDN'T FIND A PROBLEM THEN EITHER. *TR

Tires
Filed Jun 28, 201314,000 milesWI

MY 2011 JEEP PATRIOT CAME WITH FIRESTONE AFFINITY TIRES, AND AFTER ONLY TWO YEARS AND FOURTEEN THOUSAND MILES THE TIRES HAVE DEVELOPED CRACKS ALL ALONG THE SEAM WHERE THE TREAD ATTACHES TO THE TIRE CASING. IT LOOKS AS THOUGH THE TREAD IS STARTING TO PULL AWAY FROM THE TIRE. *TR

Vehicle Speed Control
Filed Jun 24, 2013NY

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE CRUISE CONTROL ACTIVATION LIGHT WOULD NOT ILLUMINATE WHEN UTILIZING THE CRUISE CONTROL FUNCTION. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS SUPPOSED TO HAVE THE FEATURE, BUT THE DEALER STATED THAT THE VEHICLE DID NOT HAVE THE FEATURE. THE CONTACT FELT IT WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 11,500. *TR

Engine
Filed Jun 11, 2013320 milesTX

ON THE SECOND DAY OF OWNERSHIP, IMMEDIATELY AFTER THE FIRST FUEL UP, WE IDLED THROUGH A FASTFOOD DRIVE-THROUGH AND UPON PULLING OUT INTO TRAFFIC, IT JUST DIED. SCARY, BUT ALL THE CARS STOPPED FOR US. IT STARTED RIGHT UP. I FAXED ALL THE INFORMATION TO THE DEALER AND ASKED IF IT WAS THEM TESTING THE CHIP YOU CAN REMOVE TO PREVENT CAR THEFT (OR HELP REPO IN THEIR CASE). THEY NEVER RESPONDED. ONE CHANGE WE MADE IS WE NEVER TOPPED OFF FUEL AFTER THAT. IT HAS NOT HAPPENED SINCE. HOWEVER, THE CVT APPEARS TO HAVE FAILED NOW AT 32,000 MILES. *TR

Service BrakesCrash1 injured
Filed Apr 4, 201333,333 milesIN

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE BRAKE PEDAL WENT TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT INJURED THEIR RIGHT KNEE IN THE CRASH. THE POLICE REPORTED TO THE SCENE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,333. *TR

Air BagsCrash
Filed Mar 19, 2013TX

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND FELL ASLEEP BEHIND THE WHEEL. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE OVER A BRIDGE AND CRASHED 30 FEET UNDER THE BRIDGE, ON THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY DURING IMPACT. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.

Engine and Engine CoolingFire
Filed Feb 28, 201321,000 milesNY

AFTER HEARING A NOISE IN MY EXHAUST SYSTEM, I CHECKED UNDER THE CAR AND FOUND MY MUFFLER LOCKED UP ABOUT 2 TO 3 INCHES WITH THE EXHAUST PIPE POINTING DIRECTLY AT THE BACK OF MY PLASTIC BUMPER. MY BUMPER WAS DISTORTED AND MELTING. I CAUGHT THIS PROBLEM BEFORE A FIRE STARTED BUT AM CONFIDENT THIS WOULD HAVE IGNITED. I THEN REACHED UP AND PULLED WITH A LITTLE FORCE DOWN ON THE MUFFLER AND IT SNAPPED BACK INTO THE CORRECT POSITION. THERE IS NO DAMAGE TO THE UNDERSIDE OF THE VEHICLE JUST THE DAMAGE TO THE MELTED BUMPER. I WENT TO A DEALERSHIP AND SHOWED THE SERVICE MANAGER THE PROBLEM. HE TOOK PICTURES AND CONTACTED CHRYSLER. AFTER WAITING ALMOST TWO WEEKS, THE SERVICE MANAGER CONTACTED ME AND TOLD ME CHRYSLER WOULD REPAIR MY BUMPER AS A COURTESY. I ASKED HIM IF THEY WERE GOING TO FIX THE PROBLEM WITH THE MUFFLER/HANGER BUT THEY REFUSED. I AM NOW DOING WHAT I CAN TO INFORM PEOPLE OF THE PROBLEM AND TRYING TO GET THE PROBLEM FIXED. I ALSO FOUND A VIDEO AT OREGONLIVE.COM WHICH DETAILS THE SAME PROBLEM WITH MY VEHICLE. *TR

Engine
Filed Jan 16, 201315,400 milesCA

ON A REGULAR BASIS VEHICLE SPUTTERS AND ALMOST STALLS OUT WHILE VEHICLE IS MOVING AND WHILE VEHICLE IS AT A COMPLETE STOP. ON TWO OCCASIONS VEHICLE STALLED OUT COMPLETELY WHILE DRIVING. FOOT WAS ON GAS, APPROXIMATE SPEED WAS 25MPH, CAR COMPLETELY SHUT OFF. WOULD NOT START UP RIGHT AWAY. HAD TO SIT FOR SEVERAL MINUTES BEFORE VEHICLE WOULD START UP AGAIN. VEHICLE HAS BEEN AT HUNTINGTON DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE FOUND NOTHING. *TR

Engine
Filed Dec 11, 201213,644 milesCA

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,644 AND THE CURRENT MILEAGE WAS 18,500.

Exterior Lighting
Filed Nov 21, 201215,000 milesIA

I HAVE HAD MULTIPLE INCIDENTS WHERE THE HAZARDS OR BLINKERS RANDOMLY FLASH ON AND SOMETIMES THERE IS A BRIEF LOSS OF POWER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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