Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE AND AFTER INSPECTION, THE MECHANIC INFORMED HER THAT THE REAR BACKING PLATE, WHICH COVERED THE EMERGENCY BRAKE FROM DEBRIS, HAD BECOME RUSTED AND CORRODED, DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
I WAS LEAVING MY BANK AND ENTERED MY VEHICLE AND PROCEEDED TO START IT WITH MY KEY. MY KEY TURNED AND WOULD NOT START MY VEHICLE. MY BATTERY IS ABOUT A 1 MONTH OLD AND I CHECKED TO SEE IF THERE WAS A LOOSE CONNECTION OR CORROSION (CONNECTION TIGHT AND NO CORROSION). I CHECKED ALL FLUIDS (FINE), I JUST HAD OIL, OIL FILTER AND BREATHER FILTER CHANGED A FEW WEEKS AGO AND THEY CHECK ALL FLUIDS. I TURNED LITES, WIPERS, TURN SIGNALS AND RADIO ON (WORKED FINE), HORN WORKED. WITH MY KEY IN THE IGNITION, I HAD NO PROBLEM TURNING THE STEERING WHEEL. I OPENED MY DRIVER'S DOOR AND SAW IT SHOW UP AS "DOOR" ON THE DASH PANEL AND NOTICED ENGINE LITE ON. I DEPRESSED AND HELD BRAKE PEDAL DOWN AND WAS ABLE TO SHIFT TO NEUTRAL AND BACK TO PARK WITH NO PROBLEM. I HAD A FRIEND COME AND LOOK AT MY LIBERTY, AND HE CHECKED AND DID EVERYTHING I DID. WE BOTH THOUGHT IT WAS THE IGNITION SWITCH. I INFORMED THE BANK THAT I WAS HAVING CAR PROBLEMS AND HAVE TO LEAVE IT IN THEIR PARKING LOT OVER NITE. I HAD THE JEEP LIBERTY TOWED TO A JEEP DEALERSHIP IN STUART FLORIDA THE NEXT DAY (12/12/2012). THEY INFORMED ME THAT THE PIN IN THE IGNITION SWITCH BROKE OFF AND FELL INSIDE AND THAT THEY WOULD NEED TO REPLACE THE WHOLE STEERING COLUMN. AND IT WOULD COST OVER $1000.00. I WAS INFORMED THE NEXT DAY (12/13/2012) THAT THEY COULD NOT LOCATE A NEW STEERING COLUMN AND THAT THEY WOULD NEED TO REPLACE THE STEERING COLUMN WITH A USED ONE. NOW IT WILL COST $800.00. I RESEARCHED AND NOTICED THAT OTHER JEEP LIBERTY OWNERS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO SCHEDULE REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE ON BACK ORDER DUE TO COMPLICATIONS WITH THE OVERSEAS FACTORY. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE FOR ONE TO TWO MONTHS AND SHE WOULD BE NOTIFIED WHEN IT ARRIVED. THE RECALL STARTED MARCH 5, 2012 AND THE CONTACT STATED THAT THE REMEDY SHOULD HAVE BEEN READILY AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
I WAS INVOLVED IN A ROLL OVER ACCIDENT ON JULY 8, 2012. I WAS HEADING SOUTH THROUGH A GREEN LIGHT WHILE A RED VAN GOING WEST RAN THROUGH A RED LIGHT HITTING ME ON MY DRIVERS SIDE MAKING ME T-BONE AND ROLL THREE TIMES. I WAS WEARING MY SEAT BELT BUT NONE OF MY AIRBAGS DEPLOYED. MY JEEP WAS A TOTAL LOSS. I CAME OUT OF THE ACCIDENT WITH A BROKEN THUMB AND WIPE LASH. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE SUNROOF BECAME JAMMED AND WOULD NOT CLOSE ALL THE WAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE LIFT PLATE IN THE SUNROOF WAS REPLACED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE SUNROOF WAS NO LONGER BEING UTILIZED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.
IN AUGUST OF 2011 MY REAR PASSANAGER WINDOW FELL DOWN WHILE I WAS DRIVING. AUGUST NOV 20 2012 MY WINDOW AGAIN FELL DOWN WHERE MY INFANT SITS AND ITS THE START OF WINTER. I UNDERSTAND THERE IS AN ISSUE WITH THIS ON MODELS 2004-2007 HOWEVER THEY ARE NOT COVERING THIS AS A RECALL. THIS IS CLEARLY A SAFETY ISSUE. THE MANAGER BILL SAID THAT HE PRETTY MUCH DIDNT CARE NEITHER DID GLORIA THE CSR REP WHOM HUNG UP ON ME WHEN SHE SAID SHE WAS GOING TO PUT ME ON HOLD AFTER 10 MIN OR BRENDA WHO SAID THAT THEY JUST DON'T DO GOOD THIS KIND OF SERVICE FOR PEOPLE. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER REAR WINDOW WOULD FALL DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER AN EXTENDED WARRANTY. APPROXIMATELY 1 YEAR LATER AND DRIVING AT VARIOUS HIGHWAY SPEEDS THE CONTACT NOTICED THAT THE PASSENGER REAR WINDOW HAD FALLEN WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED HIM THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 102,000.
DRIVING VEHICLE, ROLLED DOWN THE DRIVER SIDE REAR WINDOW WITH POWER WINDOW BUTTON, ATTEMPTED TO ROLL WINDOW UP LATER AND HEARD A "POP" SOUND. ARRIVED HOME, REMOVED THE INTERIOR DOOR PANEL, NOTICED THE WINDOW SLIDE REGULATOR HAD BROKEN FROM THE PLASTIC. USED ZIP TIES TO KEEP WINDOW HELD IN THE UP POSITION, RENDERING THE WINDOW USELESS. UNABLE TO AFFORD TO HAVE IT FIXED. SEVERAL MONTHS LATER, ROLLED DOWN THE PASSENGER SIDE REAR WINDOW AND EXPERIENCED THE EXACT SAME THING AS ABOVE. NOVEMBER 12, 2012, WIFE IS DRIVING HOME FROM WORK, ROLLED DOWN THE PASSENGER FRONT WINDOW AND EXPERIENCED AGAIN WHAT HAPPENED TO THE LAST TWO INSTANCES. ATTEMPTED TO CONTACT CHRYSLER SUPPORT, WAS TOLD TO GET AN INSPECTION FROM A DEALERSHIP AND THEN CONTACT THEM BACK. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER REFUELING THE VEHICLE, THE FUEL SHUT OFF VALVE FAILED TO OPERATE AND FUEL WOULD CONTINUOUSLY OVERFLOW FROM THE FUEL TANK. THE FUEL WOULD SPILL ONTO THE CONTACT'S CLOTHING AND THEN ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FUEL TANK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE OWNER THAT THEY WOULD BE RESPONSIBLE FOR $400.00 OF THE REPAIR EXPENSE AND THE REMAINING COSTS WOULD BE THE MANUFACTURER'S RESPONSIBILITY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
LEFT REAR POWER WINDOW REGULATOR ASSEMBLY FAILED WHEN TRYING TO RAISE THE WINDOW. I HEARD A LOUD POP, FOLLOWED THE SOUND OF THE MOTOR WORKING, BUT THE WINDOW WOULDN'T RAISE. SCARY, AS MY SMALL CHILD WAS IN THE SEAT NEXT TO THE WINDOW. I HAVE BEEN GIVEN AN ESTIMATE OF $428 TO FIX THE PROBLEM. I AM ADDING MY COMPLAINT TO THE LONG LIST IN THE HOPES THAT CHRYSLER & JEEP WOULD FINALLY FIX THIS SYSTEMIC ISSUE. SINCE THIS IS BOTH A SAFETY AND SECURITY ISSUE, MAYBE THE NHTSA CAN HELP! *TR
THE REAR DRIVERSIDE WINDOW FALLING PROBLEMS WITH BOTH FRONT WINDOWS MAKING A SCREECHING SOUND WHEN PUTTING THEM UP. THE REAR WINDOW WIPER STOPPED WORKING. *TR
A LOUD "BANG" WAS HEARD. FRONT DRIVER END TILTED AND DOWN ON TIRE. LOWER BALL JOINT FAILED AND DETACHED AND CUT TIRE. THERE IS A RECALL FOR THIS YEAR BUT CHRYSLER SAID NOT THIS VIN # BUT IT IS THE EXACT THING THAT HAPPENED THAT IS DESCRIBED IN THE RECALL. *TR
THE RIGHT REAR PASSENGER WINDOW WHILE DRIVING 65 MPH THE RIGHT REAR WINDOW WITHOUT WARNING DROPPED ALL THE WAY DOWN INTO THE DOOR. THIS STARTLED MY 7 YEAR OLD SON WHO WAS SITTING THERE AND IT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE BECAUSE MY SONS REACTION STARTLED ME. *TR
THE BALL JOINT ON THE FRONT LEFT SIDE BROKE, CAUSING MULTIPLE DAMAGE. IT OCCURRED AGAIN FEBRUARY 2011 ON THE LEFT SIDE. LUCKILY, WE WERE NOT DRIVING AT THE TIME IT OCCURRED. MOST RECENTLY, THE FRONT BALL JOINT BROKE AGAIN CAUSING $900 IN DAMAGES. THE CHRYSLER GROUP HAS REFUSED TO TAKE OWNERSHIP OF THE RECURRING DEFAULT. *TR
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT STATED THAT AS SHE ATTEMPTED TO OPEN THE REAR DRIVER'S SIDE WINDOW, THE WINDOW EXHIBITED A LOUD, ABNORMAL SCREECHING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY OR RECALL. THE FAILURE MILEAGE WAS 17,110. ..UPDATED 12/06/12 *BF THE CONSUMER STATED THE SECOND WINDOW FAILEDON THE REAR DRIVER SIDE IN OCTOBER 2012 REPAIRED 11/19/2012. UPDATED 12/07/2012 *JS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE CONTACT NOTICED THE REAR PASSENGER SIDE WINDOW DROPPED INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE REAR PASSENGER SIDE WINDOW REGULATOR HAD FRACTURED AND AS A RESULT IT NEEDED TO BE REPLACED. THE FAILURE OCCURRED THREE DIFFERENT TIMES. THE WINDOW REGULATOR WAS REPLACED IN THE REAR PASSENGER SIDE TWICE AND ONCE IN THE REAR DRIVER SIDE DOOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
TOOK CAR IN FOR REAR STEERING ARM RECALL. WAS HAVING A RECURRENT SHIMMY ON FRONT DRIVERS SIDE AND A SQUEAKING NOISE. HAD U JOINT BOLTS PREVIOUSLY REPLACED AND BRAKES AND ROTORS REPLACED IN LATE OCTOBER 2011. ROTORS AGAIN REPLACED IN FEB.2012 DUE TO WARPING AND AGAIN REPLACED DUE TO WARPING IN SEPT.2012. WHEN I TOOK THE CAR IN FOR REAR STEERING CONTROL ARM RECALL THEY FOUND THE SAME ISSUE WITH THE FRONT PASSENGER SIDE CONTROL ARM. HAS ANYONE ELSE HAD THIS PROBLEM? THE FRONT CONTROL ARMS HAVE NOT BEEN RECALLED. LESS THAN A MONTH HAS GONE BY AND I AM STARTING TO FEEL A SHIMMY AGAIN. DO NOT FEEL SAFE IN THIS CAR ANYMORE. CAR IS GARAGE KEPT AND UP TO DATE WITH SCHEDULED MAINTENANCE. ALSO PART-TIME LIGHT ON DASH RANDOMLY FLASHES ON AND OFF. HOW LONG UNTIL THE DRIVERS SIDE CONTROL ARM NEEDS TO BE REPLACED? *TR
THE 2006 JEEP LIBERTY WINDOW REGULATORS CONTINUE TO FAIL. I HAVE HAD TO REPAIR THE DRIVER SIDE WINDOW REGULATOR TWICE, THE LEFT WINDOW REGULATOR ONCE AND THE RIGHT REGULATOR TWICE. THE FIRST THREE REPAIRS WERE COVERED UNDER WARRANTY, THE FOURTH ONE I HAD TO REQUEST RE-IMBURSEMENT FROM JEEP WHICH WAS GRANTED AFTER CORRESPONDENCE WITH JEEP. THE FIFTH TIME I AM STILL NEGOTIATING WITH JEEP. THEY ARE AWARE OF THE ISSUE AS THERE HAVE BEEN MANY COMPLAINTS WITH THE SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE DRIVER REAR SIDE WINDOW FELL DOWN INTO THE DOOR. THE CONTACT MENTIONED THAT THE WINDOW BECAME INOPERABLE. ALSO, THE REAR PASSENGER SIDE AND FRONT PASSENGER SIDE WINDOWS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE WINDOW REGULATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 133, 000 AND THE CURRENT MILEAGE WAS 136,000.
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE KEY HAD BECOME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SHIFTER CABLE HAD TO BE PRESSED IN ORDER TO REMOVE THE KEY. THE CONTACT MENTIONED THAT THE VEHICLE WAS GOING TO BE TAKEN TO THE DEALER FOR REPAIRS, BUT THERE WAS NO SPECIFIC INDICATION AS TO WHAT CAUSED THE PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 82,000
THIS IS THE 3RD TIME IN 5 YEARS THAT THE DS REAR WINDOW REGULATOR HAS FAILED CAUSING THE WINDOW TO SLIDE DOWN THE TRACK. THE LASTEST OCCURRENCE HAPPENED WHILE DRIVING DOWN THE FREEWAY AT 60 MPH. THE WINDOW WAS NOT BEING OPERATED AT THE TIME OF THE FAILURE. *TR
RIGHT REAR POWER WINDOW REGULATOR FAILED CAUSING WINDOW TO FALL. INABILITY TO CLOSE WINDOW CREATES CABIN PRESSURE OSCILLATIONS AT ALL SPEEDS. THESE PRESSURE CHANGES ARE INTENSE AND CAUSE A DISTRACTION AND LIMIT DRIVER'S HEARING. *TR
LEFT REAR POWER WINDOW REGULATOR FAILED CAUSING WINDOW TO FALL. INABILITY TO CLOSED WINDOW CREATES CABIN PRESSURE OSCILLATIONS AT ALL SPEEDS. THE PRESSURE OSCILLATIONS CREATE A DISTRACTION TO THE DRIVER AND IMPAIR THE DRIVER'S HEARING. *TR
FUEL TANK OVERFLOWS, PER REPAIR SHOP NEEDS TO BE REPLACED DUE TO FAULTY VALVE. WAS TOLD THAT THIS IS SAME VALVE THAT PREVENT FUEL SPILLAGE IN THE EVENT OF A ROLLOVER. *TR
THIS IS THE 2ND TIME I HAVE ACCESSED YOUR WEBSITE WITH A COMPLAINT FOR THE SAME PROBLEM.. I REPORTED MY OTHER COMPLAINT ON 09/20/2010. MY REAR WINDOWS JUST FALL DOWN FOR NO REASON. ON 8/15/12 I WALKED OUT AND NOTICED MY REAR DRIVER SIDE CAR WINDOW WAS DOWN. WHEN I TRIED TO PUT IT UP, IT JUST MADE A GRINDING NOISE. IT JUST SLIPS DOWN INTO THE WINDOW SPACE LEAVING ME WITH AN OPEN WINDOW WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN. THE SAME THING HAPPENED TWO YEARS AGO TO BOTH REAR WINDOWS TO THE SAME VEHICLE. I WAS TOLD BY THE DEALERSHIP THERE WAS A DEFECT IN THE 2006 JEEP LIBERTY'S WHERE THIS HAPPENS. IT APPEARS THE WINDOWS AND PART THAT RAISES AND LOWERS THE WINDOW IS ONE UNIT WHICH IS MADE OF PLASTIC. APPARENTLY IT IS VERY CHEAP AND FRAGILE AND BREAKS FOR NO REASON. YOU HAVE TO BUY THE WHOLE WINDOW/MECHANICAL ASSEMBLY AND IT IS VERY EXPENSIVE. PLEASE HELP ME GET MY WINDOW FIXED. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WINDOW HAD FALLEN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE LIFT PLATE IN THE REAR PASSENGER SIDE DOOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A MANUFACTURER RECALL BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
BOTH OF MY REAR WINDOW REGULATORS BROKE WHILE I WAS ROLLING DOWN THE WINDOWS AFTER BEING IN THE SUN ALL DAY. THIS IS THE 3RD JEEP LIBERTY THAT I HAVE HAD THAT HAS HAD THIS PROBLEM. JEEP WANTS ME TO PAY $300 TO GET THESE REPLACED. THIS IS A KNOWN PROBLEM AND JEEP REFUSES TO TAKE CARE OF IT. LOCKING MY VEHICLE IS POINTLESS SINCE THE WINDOWS FALL DOWN. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THERE WAS AN ABNORMAL FUEL SMELL. THE VEHICLE WAS TOWED TO AN AUTO SHOP FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. AFTER THE FUEL PUMP WAS REPLACED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THE FRONT DRIVER SIDE WINDOW AND THE REAR DRIVER AND PASSENGER SIDE WINDOW WOULD NOT OPEN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
I RECEIVED A RECALL NOTICE THAT MY VEHICLES REAR SUSPENSION LOWER CONTROL ARMS COULD BREAK WITHOUT WARNING AND CAUSE A CRASH. HOWEVER, THE DEALERSHIPS ARE OUT OF THE PART TO REPLACE THIS PART AND THEY ARE ON BACK ORDER WITH NO TIME FRAME OF WHEN THEY WILL GET THE PRODUCT IN. THIS IS MY FAMILY VEHICLE AND I HAVE NO ALTERNATIVE VEHICLE TO DRIVE IN THE MEANTIME. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE FAILURE WAS CAUSED BY A FAILING CLOCK SPRING, WHICH WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED THE CONTACT THAT THE AIR BAG POSSIBLY WOULD NOT DEPLOY IN THE EVENT OF A CRASH OR COULD POSSIBLY DEPLOY INADVERTENTLY AND WITHOUT WARNING. THE CONTACT SPOKE WITH THE MANUFACTURER AND BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 69,000. ....UPDATED 10/11/12 *BF UPDATED 10/15/2012 *JS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR DRIVER SIDE WINDOW INDEPENDENTLY OPENED AND FELL INTO THE DOOR PANEL. THE CONTACT HAD EXPERIENCED THE FAILURE TWICE PRIOR TO THE MOST RECENT FAILURE. THE IDENTICAL FAILURE OCCURRED TO THE REAR PASSENGER SIDE WINDOW AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 40,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THERE WERE SIX (6) INCIDENTS (3 EACH) INVOLVING THE PASSENGER AND DRIVER'S REAR WINDOW. THE MOST RECENT WINDOW FAILURE WAS ON 7/25/2012. UPDATED 09/12/2012 *JS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE EMITTED A RUBBER BURNING SMELL FROM THE TAIL LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL WIRES FROM THE TAIL LIGHTS. THE VEHICLE WAS NOT REPAIRED. BOTH OF THE TAIL LIGHTS REMAINED BURNED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000.
I GOT A NOTICE FOR A RECALL FOR THE REAR SUSPENSION TWO WEEKS A GO, LAST WEEK I MADE AN APPT WITH MY DEALERSHIP FOR MONDAY THE 16TH, BUT SUNDAY I WAS DRIVING TO WORK WHICH IS A MILE AWAYS GOING TEN MPH, I WAS GETTING READY TO PARK, BUT THEN MY FRONT END STARTED TO RATTLE, THEN MY STEERING WHEEL WAS SHAKEN, THEN I HEARD A SNAP LOST CONTROL OF MY VEHICLE, AND STRUCK A LIGHT POLE IN THE PARKING LOT OF MY WORK, I GOT OUT AND ME, THE COP, MY HUSBAND, MY BOSS, MY DAD, THE TOW TRUCK COMPANY WAS LOOKING UNDERNEATH MY VEHICLE AND THE SUSPENSION CONTROL ARM WAS SNAPPED IN HALF, A CLEAN STRAIGHT SNAP, AND MY LOWER BALL JOINT WAS BUSTED, IT ALSO CAUSED DAMAGED TO MY FRONT END, KNOCKED MY FRONT ALIGNMENT OUT, IT BENT MY RIM UP SMASHED MY LEFT LIGHTS, BUSTED MY STRUTS, AND THE KNUCKLE,MY AIR BAGGED DIDN'T DEPLOY TO LOW MILE CRASH, MY CHEST WHERE THE SEAT BELT WAS IS BRUISED, AND I HAVE A GAUGE MISSING ON TOP OF MY HAND WHERE MY HAND GOT WRAPPED A ROUND THE STEERING WHEEL, THERE WAS A RECALL BACK IN 2006 FOR THIS ISSUE OF THE SUSPENSION CONTROL ARM AND LOWER BALL JOINT WHICH CAUSED MY CRASHED AND THE PREVIOUS OWNER HAD IT TAKEN CARE OF BACK IN MARCH OF 2007, THEY THINK THAT IT WAS ANOTHER DEFECTED SUSPENSION CONTROL ARM AND BALL JOINT PUT ON, I ALSO WAS TELLING THE POLICE AND OTHERS I WAS PLANNING ON GOING ON THE HIGHWAY WHEN I GOT OF WORK, IF I DROVE ON THE HIGHWAY WHEN THIS HAPPEN I WOULD OF BEEN DEAD, OR WHAT HAPPENS IF MY KIDS WERE IN THE VEHICLE OR SOMEONE WAS CROSSING THE STREET, I TA
THE WINDOW REGULATORS IN MY 2006 JEEP LIBERTY HAVE BROKEN AND FALLEN DOWN 10 DIFFERENT TIMES IN THE PAST 4 YEARS THAT I HAVE OWNED THE VEHICLE. THE FIRST 9 TIMES WERE BOTHERSOME AND ABOUT 450.00 EACH TO GET FIXED BUT THIS LAST ONE IS A SAFETY HAZARD. I HAVE A 10 WEEK OLD BABY AND THE WINDOW DECIDED TO FALL DOWN IN THE MIDDLE OF A STORM AND I HAD TO PULL OVER ON THE INTERSTATE TO PULL THE WINDOW BACK UP TO STOP THE FLOOD OF RAIN THAT WAS FALLING ON MY (AT THE TIME) 8 WEEK OLD BABY. MY BABY WAS SCREAMING HIS HEAD OFF AS I AM SURE THAT MUCH RAIN COMING IN THE WIDE OPENED WINDOW AT 50-60 (WAS DRIVING SLOWER DUE TO LOW VISIBILITY IN STORM) MILES AN HOUR DID NOT FEEL GOOD. I HAD TO FIND THE RIGHT TIME TO PULL OFF THE ROAD THEN CLIMB IN BACK, UNDO CAR SEAT, SLIDE IT OVER AND DUCT TAPE THE WINDOW. I WAS ALONE AND THEN HAD TO REATTACH THE CAR SEAT TO THE BASE AND DRY OFF MY INFANT. I AM THANKFUL THAT NO ONE HIT US WHILE I WAS PARKED ON THE INTERSTATE IN A RAINSTORM WITH MY CHILD NOT BUCKLED IN TO THE CAR. I WAS IN A PANIC TRYING TO FIX THIS. NOW JEEP IS REFUSING TO FIX THIS FREE OF CHARGE DUE TO LACK OF RECALL. PLEASE MAKE THEM RECALL THIS DEFECTIVE PART SO THIS DOES NOT HAPPEN AGAIN. I LIVE IN MOBILE, AL AND IT IS SCORCHING HOT AND I CAN'T BE DRIVING HIM AROUND WITH THE WINDOW DOWN. ALSO, IT DOESN'T STAY UP FOR MORE THAN A DAY WITH THE DUCT TAPE BECAUSE OF THE HEAT MELTING THE GLUE ON THE TAPE. IT'S JUST DANGEROUS. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL HAPHAZARDLY. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHO REPLACED THE WINDOW REGULATOR. THREE WEEKS LATER THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW CONTROL ARM WAS FRACTURED AND INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED PREVIOUSLY FOR THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THEY STATED THAT THE VEHICLE WAS OUT WARRANTY AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 49,000. UPDATED 08/28/12*LJ THE CONSUMER THE VEHICLE WAS FIXED UNDER WARRANTY BUT, THERE IS STILL A 100.00 DEDUCTIBLE. UPDATED 09/04/2012 *JS
THE GAS TANK SHOOTS A LARGE QUANTITY OF FUEL OUT EACH TIME WHEN REFUELING, WHICH COVERS THE REAR QUARTER PANEL OF THE VEHICLE IN GASOLINE AS WELL AS THE PERSON PUMPING. THIS OCCURS CONSISTENTLY, EACH TIME THE VEHICLE IS FILLED REGARDLESS OF FACTORS SUCH AS PUMP SPEED, TEMPERATURE, DEPTH OR POSITION OF THE NOZZLE. IT IS VERY DIFFICULT TO TIME FUELING SO THAT THE TANK IS NOT FULL SO THIS DOES NOT OCCUR. THIS IS A SAFETY HARD DUE TO THE INABILITY OF THE GAS TANK TO HOLD THE GASOLINE, WHICH WOULD BE DANGEROUS IN THE EVENT OF EVEN A MINOR ACCIDENT. IT IS ALSO HAZARDOUS FOR THE VEHICLE AND INDIVIDUAL TO BE COVERED IN A HIGHLY FLAMMABLE SUBSTANCE SUCH AS GASOLINE IN THE EVENT OF AN ACCIDENT. MANY OTHER DRIVERS OF THIS MODEL ALSO SAY THIS HAPPENS CONTINUALLY, THAT IT IS A CONSISTENT DEFECT AMONG OTHERS ACROSS THESE MODELS AND CHRYSLER DEALERSHIPS REFUSE TO FIX THE ISSUE. *TR
THE WINDOWS ON MY JEEP LIBERTY FALL FROM THE TRACK FOR NO REASON. THEY FALL WHEN I DON'T EVEN USE THEM. THEY HAVE BEEN FIXED AT LEAST 5 TIMES SINCE I HAVE OWNED THE JEEP. THE NEW PART THAT THEY INSTALL IS APPARENTLY DEFECTIVE BECAUSE THEY ONLY LAST FOR A YEAR AND THEN THEY BREAK AGAIN. THIS SHOULD BE LISTED AS A RECALL SINCE I HAVE SEEN THOUSANDS OF OWNERS OF THIS JEEP COMPLAIN ABOUT THE SAME PROBLEM, SOME HAVING FIXED THE WINDOWS 12 OR MORE TIMES. THIS IS A SAFETY ISSUE AS WELL BECAUSE THE WINDOWS SUDDENLY FALLING DOWN FOR NO REASON CAN CAUSE LOSS OF CONTROL AND ALSO A SAFETY ISSUE THAT SOMEONE CAN REACH IN YOUR CAR AND HARM YOU OR CREATE A CARJACKING ISSUE. THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ATTEMPTED TO OPEN THE REAR DRIVERS SIDE WINDOW AND NOTICED HAT THE WINDOW HAD FELL INTO THE DOOR PANEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE REAR DRIVER SIDE WINDOW MOTOR. AFTER THE REPAIR, THE FAILURE OCCURRED ON THE REAR DRIVER SIDE WINDOW AS WELL AS THE REAR PASSENGER SIDE WINDOW. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING SUSPENSION PROBLEM *TGW THE CONSUMER WAS INFORMED BY CHRYSLER AND THE DEALER, THEY WERE UNAWARE OF A RECALL. THE CONSUMER STATED CHRYSLER YIELDED A NO RECALL NOTICE ON HIS VEHICLE. RECORDS INDICATED THE VEHICLE WAS FIRST SOLD IN NEW JERSEY AND THE RE-SOLD IN TUCSON AX. THE CONSUMER STATED THE RE-SALE IN TUCSON AZ WAS FALSE AS THE DEALER THE CONSUMER PURCHASED THE VEHICLE IN IL. THE CONSUMER STATED THERE WAS NO RECORD OF THE VEHICLE BEING SOLD IN IL. *JB
DRIVERS SIDE REAR WINDOW FELL DOWN WHILE VEHICLE WAS PARKED. *TR
I WAS AT THE CAR WASH AND I WAS RUNNING MY A/C AND EVERYTHING WAS WORKING GREAT. ALL OF A SUDDEN IT WAS HOT AIR COMING OUT OF THE BLOWER WHICH HAS ONLY BEEN WORKING IN SPEEDS 3 AND 4. IT IS EXTREMELY HOT RIGHT NOW IN AMERICA. TODAY IN FORT WAYNE IT'S SUPPOSED TO BE 105 AND TOMORROW 106. I HAVE TAKEN EXCELLENT CAR OF THIS JEEP AND SERVICED IT REGULARLY. THIS HAS COME TO GREAT SHOCK TO ME AND MY WIFE AS WE HAVE JUST MOVED TO THE FORT WAYNE AREA INDIANA. WE ARE DOWN TWO VEHICLES WITH THIS HEAT. HER CAR BLEW A TIMING CHAIN AND IT WAS ALSO A CHRYSLER PRODUCT. WE COULDN'T AFFORD TO FIX THE ENGINE FOR THAT AND THE COST FOR THE A/C IS 866.00 FOR THE JEEP. I HAVE READ A LOT OF BLOGS ON OTHERS LOSING THEIR A/C IN THIS YEAR OF JEEP. I DON'T WANT TO HAVE A STROKE OR WORSE AND I CAN'T AFFORD TO FIX A SIX YEAR OLD JEEP. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW REGULATOR FAILED. THE LIFT PLATE FOR THE REGULATOR WAS POORLY DESIGNED AND THE PLASTIC PARTS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 106,000.
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT CONFIRMED THE DRIVER WAS TRAVELING 5 MPH WHEN THE DRIVER'S FRONT WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,803 UPDATED 08-07-12 *BF CHRYLSER INFORMED THE CONSUMER THE BALL JOINTS WERE REPLACED IN 2007. HOWEVER, TWO MECHANICS VERIFIED THE BALL JOINTS AND STATED THEY WERE THE ORIGINAL BALL JOINTS. THE LOWER BALL JOINTS WERE REPLACED ND THE UPPER BALL JOINTS WERE IN NEED OF REPLACEMENT. THE CONSUMER STATED THE ORIGINAL BALL JOINTS WERE NOT LUBRICATED AND WHEN THE BOOTS BECAME TORN/CRACKED IT ALLOWED DIRT AND WATER TO GET INTO THE JOINT, WHICH CAUSED EXCESSIVE WEAR. UPDATED 08/09/12
THIS WAS THE FIRST TIME THAT WE HAD FILLED THE TANK UP ON OUR 2006 JEEP LIBERTY SINCE WE PURCHASED IT ON MAY 29,2012. WHILE STANDING AT THE PUMP WAITING FOR THE TANK TO FILL UP, THE TANK STARTED OVERFLOWING WITH GAS. I HAD GAS ALL OVER ME, THE CAR, AND THE GROUND. I WROTE IT OFF AS BEING A PROBLEM WITH THE PUMP. TWO WEEKS LATER I GO TO A DIFFERENT PUMP TO FILL IT UP, AND IT HAPPENS AGAIN. SO I CALLED THE DEALERSHIP THAT WE BOUGHT THE VEHICLE FROM AND EXPLAINED THE PROBLEM AND WE TOOK IT IN FOR THEM TO LOOK AT. THEY REPLACED A CANISTER AND LEAK PROTECTION GUARD, WHICH DID NOT FIX THE PROBLEM. I STARTED LOOKING ON JEEP FORUMS AND HAVE FOUND QUITE A FEW INSTANCES OF THIS SAME PROBLEM ON THE JEEP LIBERTY AND THESE PEOPLE HAVE ALSO FILED CLAIMS TO THE NHSTA. THE ONLY WAY FOR THE PROBLEM TO BE FIXED IS FOR THE TANK TO BE REPLACED BECAUSE THERE IS A CHECK VALVE IN THE TANK THAT IS CAUSING THIS. THIS IS A VERY COSTLY REPAIR AS I HAVE CALLED A COUPLE OF DEALERSHIPS AROUND IN THE ARE WITH THE TANK ALONE COSTING OVER $1,400 DOLLARS. *JB
I HAVE REVIEWED THAT THERE ARE HAVE BEEN MULTIPLE COMPLAINTS REGARDING FAULTY WINDOW REGULATORS ON THESE PARTICULAR CHRYSLER VEHICLES. THESE PLATES IN THE WINDOW REGULATORS GIVE OUT CAUSING THE AUTO GLASS TO SLIDE DOWN INSIDE THE DOOR. I HAVE HAD TO HAVE BOTH REAR REGULATORS REPLACED TWICE AND RECENTLY MY FRONT PASSENGER REGULATOR GAVE OUT. I HAVE HAD 3 REGULATORS REPLACED PRIOR TO MY VEHICLE REACHING 30,000 MILES. MY RECENT ISSUE: MY FRONT WINDOW BEGAN TO LOWER ON ITS ON WHILE I WAS DRIVING WHEN I ATTEMPTED TO RAISE THE WINDOW WITH THE SWITCH IT THEN IMMEDIATELY FELL DOWN INSIDE THE DOOR CAUSING RAIN/HAIL TO ENTER MY VEHICLE WHILE I WAS DRIVING. I CONTACTED CHRYSLER AND THEY HAVE OFFERED NO SOLUTION STATING THERE IS NO RECALL FOR THIS PART EVEN THOUGH THERE ARE NUMEROUS CONSUMER COMPLAINTS ABOUT THE FAULTY REGULATORS. *TR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER PASSENGER AND DRIVER SIDE CONTROL ARMS FAILED. WHILE DRIVING 30 MPH THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE NOISE AND DISCOVERED THAT THE UPPER PASSENGER AND DRIVER SIDE CONTROL ARMS NEEDED TO BE REPLACED. THE DEALER INFORMED HER OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY ONLY ISSUED THE RECALLS TO SALT STATES AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
WHILE DRIVING WITH MY DAUGHTER, I PUSHED THE BUTTON TO CLOSE THE OPEN SUNROOF AND HEARD A LOUD POPPING NOISE. A PART FLEW OFF OF THE VEHICLE AND THE SUNROOF WOULD NO LONGER CLOSE. AFTER TAKING IT TO THE DEALERSHIP, IT WAS DETERMINED THAT THE ENTIRE MODULE FAILED AND NEEDED REPLACING. I ONLY HAD 37,500 MILES ON THE VEHICLE. THIS REPAIR COST OVER $1000 AND HAD TO BE DONE AS A SECURITY ISSUE WOULD EXIST WITH AN OPEN SUNROOF THAT IS NOT ABLE TO BE CLOSED. CONTACTED CHRYSLER JEEP AND THEY REFUSED TO COVER ANY OF THE COST FOR THIS DEFECTIVE PART. *JB
THIS PROBLEM PERTAINS TO THE 2006 JEEP LIBERTY CRD 2.8L DIESEL. UNDER ACCELERATION FROM 55 MPH TO 65 MPH, THE VEHICLE STALLED AND WOULD NOT GO OVER 3,000 RPM. WHEN THE VEHICLE SLOWED TO 45 MPH, IT WOULD NOT INCREASE SPEED, EFFECTIVELY IN A "LIMP-IN MODE" . AFTER THE VEHICLE STOPPED, THE ENGINE WAS SHUT OFF FOR ABOUT 2 MINUTES THEN RESTARTED. THE VEHICLE TRAVELED FOR APPROXIMATELY 5-7 MILES WITH NO PROBLEMS THEN THE INCIDENT HAPPENED AGAIN. THE VEHICLE WAS TOWED TO THE JEEP DEALER WHERE IT WAS PURCHASED AND AFTER TWO WEEKS THE DEALER BASICALLY GAVE UP TRYING TO FIX THE CAR. THE ISSUE HAS NOT BEEN FIXED AND AS I SCAN THE INTERNET I FIND THIS IS A COMMON YET DANGEROUS PROBLEM WITH THIS VEHICLE. *TR
VEHICLE STALLED, ENGINE SHUT OFF WHEN BACKING OUT OF DRIVEWAY. THE STALL POINT OF THE TRANSMISSION IS EXCEED, MAKING TRANSITION FROM REVERSE TO DRIVE OR DRIVE TO REVERSE TOO MUCH, CAUSING A STALL. ALSO, IDLE IN DRIVE WHEN STOPPED THERE ARE SURGES THAT CAUSE A NEAR STALL. THIS IS A SAFETY ISSUE, AS IT CAN HAPPEN WHEN MAKING 2-POINT OR 3-POINT TURNS ON A ROAD WITH TRAFFIC. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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