2005 Jeep Liberty complaints

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE WHEN PRESSING THE BRAKE PEDAL. THE CONTACT INDICATED THAT THE ABS SENSOR LIGHT LATER ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,547. UPDATED 11/09/15*LJ *CN

MY AIR BAG LIGHT HAS COME ON AND WILL NOT TURN OFF. I HAVE NOT BEEN IN ANY ACCIDENTS WHERE THIS SHOULD OCCUR. I NOTICED THEY ARE FIXING OTHER YEARS FOR THIS PROBLEM BUT IT SEEMS MY YEAR SHOULD BE INCLUDED.

ALL JEEP LIBERTY 2005 - 2007 AS FAR AS I KNOW. I HAVE A 2005 AND MY DAUGHTER HAS A 2007. GAS SPEWS OUT OF THE GAS TANK WHEN GAS PUMP SHUTS OFF WHEN FULL. EVERYONE I KNOW WHO HAS ONE OF THESE VEHICLES HAS THE SAME PROBLEM

PULL OUT OF DRIVEWAY TO STOP SIGN. PULLED OUT INTO INTERSECTION AND THERE WAS A LOUD BANG FOLLOWED BY CLANKING NOISE. IT TURNED OUT TO BE A BLOWN ENGINE. THERE WAS NO WARNING, NO CHECK ENGINE LIGHT. ENGINE WAS REPLACED. NOW TRANSMISSION IS FAILING WILL FILE A SEPARATE COMPLAINT FOR THAT.

AFTER DRIVING MY JEEP FOR ABOUT 20 MINUTES IT WILL START GOING IN AND OUT OF LIMP MODE THEN IT WILL DOWNSHIFT HARD TO 3RD GEAR AND WILL REV THE ENGINE UNTIL IT IS SHUT OFF AND STARTED AGAIN. I AM NO LONGER DRIVING IT AND AM DEBATING ON WHETHER OR NOT TO FIX IT AS I JUST DUMPED OVER $3000. FOR ENGINE. THIS CAR SEEMS TO BE A WALKING TIME BOMB

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE FUEL GAUGE MALFUNCTIONED. THE CONTACT WAS MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ENGINE MISFIRED. AS A RESULT, THE SPARK PLUGS AND ENGINE AIR FILTER NEEDED TO BE REPLACED. THE OIL WAS CHANGED AS WELL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE IT SHOOK WHILE DRIVING. THE DEALER STATED THAT THE PSI WAS VERY LOW. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 2 MPH, THE LOWER BALL JOINT FRACTURED CAUSING THE FRONT PASSENGER SIDE OF THE VEHICLE TO COLLAPSE TO THE GROUND. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TWICE AND THE VEHICLE WAS REPAIRED FOR EACH FAILURE. IN 2007, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,899.

HEAD LIGHT AND INTERIOR LIGHTS: I HAVE BEEN HAVING A PROBLEM WITH THE INTERIOR LIGHTS COMING ON AND OFF AT RANDOM TIMES WHILE DRIVING. THIS USUALLY HAPPENS AT NIGHT, HOWEVER IT HAS HAPPENED DURING THE DAY ALSO. LAST NIGHT I WAS DRIVING APPROX. 57 MILES PER HOUR AT 9:30 PM WHEN THE HEAD LIGHTS FLICKERED TWICE. AFTER THAT THE LIGHTS WENT OUT, I SLOWED DOWN AND PULLED OVER TO THE SHOULDER OF THE ROAD AND THEY CAME ON AGAIN. I THEN STARTED DRIVING AND THEY DID IT AGAIN AND AGAIN. I THEN PUT ON THE FOG LIGHTS AND PRAYED I MAKE IT TO WORK WITHOUT CRASHING. I LIVE IN THE COUNTRY SO WHEN THE LIGHTS GO OUT IT'S DARK. I DO NOT WANT TO RISK MY LIFE WITH THIS PROBLEM. I PURCHASED MY JEEP LIBERTY NEW AND I'VE BEEN VERY HAPPY WITH IT. I USE MY VEHICLE TO GO TO WORK AND I WORK NIGHTS SO IT'S IMPERATIVE IT'S SAFE AND IN GOOD WORKING ORDER. I'M VERY CONCERNED AND I'M CONTEMPLATING GETTING RID OF IT EVEN THOUGH I LOVE IT, BUT MY PERSONAL SAFETY IS #1.....UPDATED 10/20/15 *BF

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER SIDE WINDOW FELL INSIDE THE DOOR PANEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THERE IS UNCOMFORTABLE NOISE WHEN DRIVE THROUGH AND TURN. AFTER INSPECTION, THEY TOLD ME THAT BOTH UPPER AND LOWER BALL JOINTS IN FRONT ON BOTH SIDES WERE DAMAGED.

ON 6/5/2015, WHILE ON THE FREEWAY, THE DASHBOARD WENT CRAZY. ENGINE AND AIRBAG LIGHTS FLASHED, FUEL, TEMPERATURE, AND SPEED GAUGES WENT DEAD (ZERO), AIR CONDITIONING STOPPED. I DROVE STRAIGHT TO THE ELK GROVE DEALERSHIP'S SERVICE DEPARTMENT. THEY WERE UNABLE TO FIND WHAT WAS WRONG. UNABLE TO DUPLICATE THE PROBLEM AND THE COMPUTER MEMORY DID NOT SHOWED THEM ANYTHING. THEY PERFORMED THE 120K SERVICE INSTEAD. ON 6/18/2015, WHILE DRIVING AT 15MPH IT HAPPENED AGAIN. THIS TIME, I PULLED TO THE SIDE OF THE ROAD AND TOOK A VIDEO OF THE DASHBOARD, AND AGAIN DROVE TO THE ELK GROVE DEALERSHIP. AS OF TODAY, THEY HAVE BEEN UNABLE TO DIAGNOSE/FIND WHAT IS WRONG. THEY KNOW IS A CONTROL MODULE, BUT DO NOT KNOW WHICH ONE. SINCE OTHER JEEP MODELS EXPERIENCING SIMILAR PROBLEMS HAVE BEEN SUBJECT TO RECALL, I WANT TO KNOW WHY NOT FOR THE 2005 MODEL. I FEAR FOR MY SAFETY AND THE SAFETY OF DRIVERS AROUND ME SHOULD THIS CONTROL MODULE KILLS THE ENGINE WHILE I AM ON THE FREEWAY. I HAVE BEEN WITHOUT TRANSPORTATION WHILE THE CAR IS HELD HOSTAGE FOR OBSERVATION. THIS MODULE HAS A FACTORY OR DESIGN DEFECT THAT NEEDS TO BE CORRECTED BY JEEP!

I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I HAVE HAD TO REPLACE THE COOLING FAN, THREE WINDOW MOTORS, THE ALTERNATOR, HEAD GASKETS, THE FUEL PUMP SENSOR IS BROKEN, THE OIL SENSOR IS BROKEN, WHEN I PUMP GAS IT SPILLS OUT, THE RADIATOR, THE ELECTRICAL SYSTEM ON BOTH THE LEFT AND RIGHT SIDE. THE TAIL LIGHTS DON'T WORK PROPERLY AND I HAVE REPLACED BOTH THE LIGHTS AND FUSES AS WELL AS THE SOCKETS NUMEROUS TIMES. THESE ARE JUST THE THINGS I CAN THINK OF OFF THE TOP OF MY HEAD. I'VE SPENT THOUSANDS OF DOLLARS, LITERALLY, ON THIS CAR. I FEEL LIKE IT'S A DEATH TRAP WAITING TO HAPPEN AND CAN'T WAIT UNTIL I AM ABLE TO PURCHASE SOMETHING ELSE, IT WON'T BE A JEEP PRODUCT. JEEP DOESN'T CARE IF YOU HAVE NUMEROUS ISSUES WITH THEIR PRODUCT. WHEN I FIRST STARTED HAVING ISSUES I CALLED THE DEALERSHIP I PURCHASED FROM TO TALK TO MY SALESMAN AND I WAS ASKED WHAT MY MILEAGE WAS. I WAS RIGHT AROUND 48,000 MILES, I WAS PUT OFF NUMEROUS TIMES AND TOLD HE WOULD BE WHO I WOULD NEED TO DEAL WITH. AFTER I HIT THE 50,000 MARK THEY INFORMED ME HE HAD BEEN MURDERED AND I WAS NOT OUT OF WARRANTY. EACH PASSING DAY SEEMS TO BRING NEW PROBLEMS WITH THIS VEHICLE. I JUST THOUGHT SOMEONE SHOULD FINALLY KNOW. I'M ALSO NOT COUNTING THE RECALLS IN ON MY LIST OF ISSUES.

JEEP LIBERTY 2005, LESS THAN 70000 MILES. GAS OVERFLOWS UPON FILLING UP TANK. AT FIRST THOUGHT, IT WAS FUEL PUMP. HOWEVER, THIS HAPPENS AT ALL STATIONS EVERY TIME IT IS TO BE FILLED UP. THEREFORE IS MY REASONING FOR MY CONCERN. SEARCH ON LINE AND FOUND THIS IS PROBLEMATIC; LINKS BELOW CONFIRMS THIS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=WHEHMNKXOYK HTTP://WWW.JEEPFORUM.COM/FORUM/F176/HAVE-FUEL-SPILL-PROBLEMS-LIKE-MANY-US-SUBMIT-COMPLAINT-FORCE-RECALL-974337/ THERE ARE MANY REPORTS SHOWING THESE SAME CONCERNS. PLEASE ADDRESS THIS THROUGH THE PROPER CHANNELS. IT NEEDS TO BE CORRECTED. THANK YOU

JEEP LIBERTY 2005 POWER WINDOWS FAILURE. I HAVE JUST SCHEDULED, FOR THE 3RD TIME, MY WINDOW MOTOR REPAIR REPLACEMENT. IF THIS IS A KNOWN ISSUE, WHY ISN'T IT BEING ADDRESSED? AND IT IS APPARENTLY KNOWN AS YOU MAY SEE IN THE LINKS BELOW: HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2005/WINDOWS_WINDSHIELD/POWER_WINDOW_REGULATOR_FAILURE.SHTML THIS ISSUE IS NO DOUBT PROBLEMATIC AND HAS HAD NUMEROUS COMPLAINTS. THE ABOVE LINK IS ONLY ONE OF MANY BUT REPRESENTS SEVERAL AS YOU CAN SEE. MY CONCERN IS ON MY MODEL, I AM NOW DOING MY THIRD WINDOW AND IT SHOULD BE NOTED AS IT IS NOT COINCIDENTAL. PLEASE ADDRESS THIS THROUGH THE APPROPRIATE CHANNELS.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FUEL OVERFLOW WHEN FILLING UP, SPILLS GAS EVERYWHERE.

EVERY TIME MY WIFE OR I FILL UP THE GAS TANK, GAS SPRAYS EVERYWHERE AS THE AUTO-SHUT-OFF DOES NOT WORK. THE GAS TANK OVER-FILLS EVERY SINGLE TIME AND GAS SPEWS EVERYWHERE, GETTING ON ME, DOWN THE SIDE OF MY JEEP, AND ALL OVER THE GROUND. THIS IS A MAJOR HAZARD AND COULD ULTIMATELY END UP IN AN EXPLOSION. TO ACT AS ADDITIONAL SUPPORT, THE FACT THAT GAS SPRAYS EVERYWHERE IS AGAINST THE LAW THAT CAN BE FOUND ON THE STICKERS AT EVERY GAS STATION GAS PUMP FOR HOW TO "OPERATE" THE GAS PUMP AND HOW TO "FILL-UP" CORRECTLY. THERE NEEDS TO BE A RECALL IMMEDIATELY AS I KNOW THERE ARE MANY OTHER PEOPLE WHO EXPERIENCE THIS SAME ISSUE. ALSO, THE ONLY REASON WHY I STATED THE PROBLEM BEGAN AT 147,000 MILES IS BECAUSE THAT WAS THE MILEAGE ON THE VEHICLE WHEN I PURCHASED IT USED.

AS I WAS PULLING INTO A PARKING LOT I SUDDENLY HEARD A LOUD NOISE AND NOTICED MY BACK WHEELS ACTING STRANGE. I THOUGHT IT WAS A FLAT TIRE SO I PARKED AND CHECKED MY REAR TIRES. EVERYTHING LOOKED FINE SO I GOT WHAT I HAD COME FOR THEN GOT BACK ON THE ROAD. THE NOISE AND DIFFICULTY STEERING WERE STILL THERE THOUGH SO I PULLED OVER AGAIN AND LOOKED UNDER THE REAR TIRES. THE REAR CONTROL ARM ON THE DRIVERS SIDE HAS COMPLETELY RUSTED THROUGH AND BROKEN. I COULDN'T BELIEVE A CAR WITH LESS THAN 70,000 MILES ON IT COULD HAVE A PART COMPLETELY RUST THROUGH LIKE THAT SO I CHECKED ALL THE RECALLS ON THE LIBERTY MODEL. NOT SURPRISINGLY THERE WAS A RECALL DUE TO EXCESSIVE RUST ON THE VERY PART THAT HAD COMPLETELY RUSTED OUT ON MY VEHICLE. I WAS NEVER NOTIFIED OF THIS SAFETY RECALL THOUGH BECAUSE I DON'T LIVE IN ONE OF THE STATES WHERE THE RECALL WAS ISSUED. THE STATES WHERE THE RECALL WAS ISSUED GET SNOW IN THE WINTER AND SALT IS USUALLY USED TO CLEAR THE STREETS. THAT IS WHY THESE STATES WERE IN THE RECALL. I LIVE IN NEBRASKA THOUGH, A STATE THAT GETS NEARLY AS MUCH SNOW AS IOWA, MISSOURI, AND MINNESOTA (THREE STATES THAT WERE INCLUDED IN THE RECALL) AND YET IF YOU LIVE IN MY STATE YOU ARE NOT INFORMED OF THE RECALL AND YOU DO NOT GET THE PARTS REPLACED. IF I HAD NOT BEEN PULLING INTO A PARKING LOT AT THE MOMENT THE REAR CONTROL ARM HAD RUSTED THROUGH AND BROKEN THE INCIDENT COULD HAVE BEEN MUCH WORSE. I COULD HAVE BEEN ON THE HIGHWAY OR A BUSY STREET AND EASILY LOST CONTROL OF MY VEHICL

THE DRIVERSIDE FRONT WINDOW JUST FELL DOWN AND I COULDN'T GET IT TO ROLL BACK UP

VEHICLE WAS ROLLING BACKWARDS WHEN BRAKE WAS APPLIED WHILE SITTING ON A HILL AT A STOP SIGN. JEEP WOULD NOT MOVE FORWARD WHEN GAS WAS APPLIED IT TRIED TO ROLL BACKWARDS AS IF IT WERE A MANUAL TRANSMISSION.

THIS IS A SAFETY COMPLAINT ON A 2005 JEEP LIBERTY COMPLAINT FOR THE 3 RECALLS. BALL JOINTS, TRAILER HITCH AND CONTROL ARMS. ON THIS DAY I BROUGHT MY VEHICLE TO TRANSITOWNE IN WILLIAMSVILLE, NY FOR THE RECALLS, I NEVER RECEIVED THE BALL JOINT RECALL PREVIOUSLY. MY VEHICLE WAS SAFE, NO NOISE, NO PROBLEMS AND WAS CURRENTLY IN MINT CONDITION MECHANICALLY AND OTHERWISE. I DROPPED IT OFF THURSDAY NIGHT 5/7/2015 TO BE WORKED ON 7/8/2015. THEY CALLED THE MORNING OF 7/8/2015 TO SAY THE VEHICLE WAS COMPLETE. AS I DROVE HOME THE WHEEL SHAKES AND FRONT END MAKES NOISE WHILE BRAKING AND SOUNDS LOOSE. I IMMEDIATELY RETURNED IT, THEY WERE RUDE AND AFTER MY OBVIOUS FRUSTRATION FINALLY DECIDED TO TAKE A TEST DRIVE. WHEN SAL, THE SERVICE COORDINATOR CAME BACK AND ACTUALLY ADMITTED (WITH A WITNESS) I WAS ONE IN A MILLION THAT RECEIVED BAD BALL JOINTS BUT THAT THEY DON'T HAVE ANY MORE I WOULD HAVE TO WAIT. I EXPLAINED WHEN BRAKING SOMETHING IS RUBBING, STEERING IS SHAKY AND MAKES A CLUNK NOISE FROM BALL JOINTS. THEY LET ME DRIVE AWAY WITH A VEHICLE THAT IS UNSAFE. LOOSE BALL JOINTS WITH ANY PLAY IN THEM CAN RESULT IN AN ACCIDENT. THEY OFFERED NO RENTAL, NO HELP AND IGNORE ME. I HAVE MY OWN BUSINESS (SOLE) AND CANNOT DRIVE IT, I DON'T TRUST IT AND IT CANNOT BE DRIVEN TO KAYAKING. MY ENTIRE WEEKEND WAS RUINED NOT TO MENTION I CANNOT DRIVE A NOISY, DANGEROUS VEHICLE. THEY DID NOT REPLACE THE TRAILER HITCH EVEN THOUGH IT'S 10 YEARS OLD (I PUT IT ON MYSELF) DID NOT COME WITH THE JEEP, AND IT'S WELDS

READ STABILIZER BAR RUSTED IN TWO WHILE DRIVING. REAR END SHIFTED TO ONE SIDE MAKING DRIVING IMPOSSIBLE. IF THIS HAPPENED AT A FASTER SPEED IT MIGHT HAVE CREATED A WRECK. THERE ARE RECALLS FOR THIS PROBLEM BUT MY JEEP BASED ON THE VIN NUMBER, IS NOT APART OF THE RECALL. *TR

BOTH FRONT SEAT BELTS CONTINUALLY UNLATCH BY THEMSELVES. ALSO, THEY ARE HARD TO GET LATCHED. THE VEHICLE CURRENTLY HAS LESS THAN 50,000 MILES AND HAD ONLY APPROXIMATELY 25,000 WHEN THE SEAT BELTS FIRST STARTED MALFUNCTIONING, SO THEY HAVEN'T BEEN USED THAT MUCH. I CALLED THE DEALERSHIP TO COMPLAIN BUT THEY SAID THE SEAT BELTS WILL COST $60 EACH WITHOUT INSTALLATION. IT'S SAD THAT SUCH A PREVALENT AND SERIOUS ISSUE SUCH AS THIS ISN'T CURRENTLY BEING RECALLED. MAYBE IT'LL TAKE A FEW PEOPLE BEING SERIOUSLY INJURED FOR JEEP (CHRYSLER) TO PERFORM THIS RECALL...... BUT THEN AGAIN, THEY'LL PROBABLY JUST SAY THE PERSON SIMPLY WASN'T WEARING THEIR SEAT BELT. *TR

WHEN EVER I FUEL THIS VEHICLE UP FUEL SPILLS OUT WITHER IN AN AUTOMATIC SHUTOFF MODE (THERE'S A LOT THAT SPILLS LIKE THIS) OR DOING IT MANUALLY AS SLOWLY AS PUMP WILL ALLOW. I AM FEARFUL OF A FIRE OR EXPLOSION DURING THIS PROCESS. I LOOKED UP ON LINE AND IN SOME OF THE JEEP FORUMS THIS SEEMS TO A THING THE 2005 JEEP LIBERTY DOES. ON ONE OF THE FORUMS HTTP://WWW.JEEPFORUM.COM/FORUM/F28/2005-LIBERTY-SPILLS-GAS-1184293/ 03-20-2011, 02:08 PM THE POSTER FLYORDIE SAYS "JEEP HAS ISSUED A SILENT RECALL ON THIS PROBLEM. JUST SO YOU ALL KNOW. ***** AND MOAN ENOUGH AT THE DEALERSHIP AND THEY WILL FIX IT ON THEIR DIME." WHY IS IT SILENT? WHY DON'T THEY JUST ISSUE THE RECALL AND SAVE SOME ONE OR THEIR FATHER OR MOTHER OR KID FRO BEING KILLED WHEN ITS PREVENTABLE? I CHATTED WITH AN ONLINE REP FROM JEEP A [XXX] AND SHE GAVE ME A COMPLAINT NUMBER [XXX]: THE CASE NUMBER IS [XXX] . THIS WAS AT THEIR LIVE CHAT ROOM ON OWNER CONNECT (MOPAR). AT HTTPS://MOPAR.CUSTHELP.COM/APP/MOPAR/CHAT_LANDING/FIRST_NAME/[XXX]/LAST_NAME/BROACH/EMAIL/STANDHO%40SBCGLOBAL.NET/REQUEST_SOURCE/8 I WAS TOLD THAT NO ONE WOULD BE CONTACTING ME FROM JEEP, ALL COMPLAINTS ARE HANDLED INTERNALLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS COMING HOME THE DAY BEFORE THE HOLIDAY. IT WAS A BUSY DAY AROUND 4:30 PM. I BEGAN HEADING DOWN THE HEEL AND THE CAR JUST TURNED OFF. I WAS UNABLE TO RESTART, STEER, BRAKE OR CONTROL ANY ASPECT OF THE CAR. UNFORTUNATELY WHEN THE CAR STOPPED, IT THREW ME FORWARD INTO THE DASH. FORTUNATELY, THE GENTLEMAN THAT WAS IN FRONT OF ME SAW ME WAVING AND YELLING I COULDN'T STOP AND RISKED HIS LIFE BY PULLING IN FRONT OF THE ONCOMING TRAFFIC TO ALLOW MY CAR TO CONTINUE SOARING DOWN THE HILL. ONCE I REACHED THE BOTTOM OF THE HILL, MY VEHICLE CAME TO REST BETWEEN TWO LANES OF A FOUR LANE ROAD. MIND YOU THIS ROAD HAS HILLS COMING FROM BOTH WAYS. FORTUNATELY AGAIN, A TOW TRUCK DRIVER CAME ALONG AND STOPPED TRAFFIC UNTIL HE COULD SAFELY TOW ME INTO MY DRIVEWAY (FREE OF CHARGE). WHEN I TRIED STARTING THE VEHICLE AGAIN IT RAN LIKE IT WAS ABOUT TO BLOW UP AND RATTLED SOMETHING TERRIBLE. I CONTACTED CHEVROLET AND THEY EXPLAINED THAT THEY HAD NEVER HEARD OF ANY SUCH SITUATION REGARDING MY TYPE OF VEHICLE. HOWEVER, AS THE STORIES BEGAN SPILLING INTO THE MEDIA, IT WAS LIKE RELIVING THAT MOMENT OVER AND OVER AGAIN, BUT UNFORTUNATELY FOR SOME THEIR SITUATION DIDN'T TURN OUT AS WELL. HOW LONG WILL THIS MAJOR MOTOR COMPANY BE ABLE TO RISK HUMAN LIVES JUST TO MAKE A PROFIT. WHY DON'T THEY JUST ADMIT THAT THEY USED DEFECTIVE PARTS TO MAKE A BIG PROFIT AND IT HAS NOW BACK FIRED. *TR

THE RADIATOR ON THIS VEHICLE HAS BEEN REPLACED TIMES IN THE 8 YEARS I HAVE OWNED IT. IT HAS 7 RECALLS, THE WINDOW ON THE PASSENGER SIDE IS BROKEN, THE SENSORS IN THE ENGINE HAVE BEEN REPLACED TWICE. THE RADIATOR IS PLASTIC AND LOOKS LIKE SOMETHING OUT OF A BUBBLE GUM MACHINE. IT ALSO HAS A PLASTIC COOLING FAN, NOT METAL, WHICH ALSO BROKE. I HAVE PUT AS MUCH MONEY IN THIS VEHICLE AS I PAID FOR IT. THE BRAKES ARE HORRID AND GO OUT CONSTANTLY. I ONLY HAVE A 5 MILE COMMUTE TO WORK. THE VEHICLE IS SERVICED ON A REGULAR BASIS. IT IS A HUGE DISAPPOINTMENT. I GOT THIS VEHICLE BECAUSE WE HAD OWNED SEVERAL JEEPS AND LIKED THEM. THIS VEHICLE IS ALWAYS BREAKING DOWN. THE FAN DOESN'T WORK ON THE HEATER EXCEPT ON HIGH. THE ALTERNATOR HAS BEEN REPLACED TWICE. THE EXHAUST HAS BEEN REPLACED TWICE. I WOULD NEVER BUY A JEEP PRODUCT AGAIN AFTER THIS. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JUST PURCHASED THE VEHICLE AND COULD NOT GET THE KEY OUT OF THE IGNITION ONCE I GOT HOME AND PARKED THE CAR. PLAYED WITH IT FOR APPROX. 30 MIN. AND THEN THE KEY CAME OUT. DROVE THE CAR A SECOND TIME AND PARKED THE VEHICLE AND COULD NOT GET THE KEY OUT. I WENT INTO THE HOUSE AND WAITED APPROX. 30 MIN. WAS THEN ABLE TO TURN THE IGNITION TO CLICK AND LINE UP AND GET THE KEY OUT. THE IGNITION DOES NOT ALLOW YOU TO MAKE THE FINAL CLICK ONCE IN PARK TO GET THE KEY OUT OF THE IGNITION. I WENT ONLINE AND SEEN THAT THE INTERNET WAS BLOWN UP WITH THIS PROBLEM ESPECIALLY IN THE 2005 JEEP LIBERTY AS WELL AS OTHER JEEPS. I THINK IT IS ABOUT TIME THEY MAKE THIS A RECALL!!!! *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE REAR CONTROL ARM WAS RUSTED AND FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

TO WHOM IT MAY CONCERN, WE HAVE TRIED TO HAVE A RECALL ( N46/NHTSA 13V-252) SCHEDULED AND FIXED NUMEROUS TIMES WITH CHRYSLER DEALERS IN THE AREA, ONLY TO GET ANSWERS THAT THEY DON'T HAVE THE PARTS AND THAT THEY CAN'T COMPLETE THE RECALL. IN THE MEANTIME WE HAVE RECEIVED SEVERAL SAFETY RECALLS REGARDING THIS MATTER. WE DON'T KNOW HOW WE ARE GOING TO HAVE THIS FIXED AS IT SEEMS NOBODY WANT TO DO IT. THE CAR IS IN USE EVERY DAY AND AT TIMES LONG DRIVES ON THE INTERSTATE. PLEASE ADVISE AS SOON AS POSSIBLE HOW TO PROCEED. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ATTEMPTING TO NOT HIT A DEER, THE VEHICLE FLIPPED AND CRASHED INTO A DITCH. THE CONTACT STATED THAT FUEL BEGAN TO LEAK OUT AFTER THE VEHICLE LANDED UPSIDE DOWN. A POLICE REPORT WAS FILED AND THERE WERE MINOR INJURIES TO THE CONTACT'S FOOT AND ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

GREETINGS, I AM WRITING TO YOU TODAY BECAUSE I HAVE RECEIVED SEVERAL SAFETY RECALL NOTICES FOR THE SAME RECALL #N46/NHTSA 13V-252 BEGINNING IN 2013. I HAVE HAD MY NAME REGISTERED WITH TWO DIFFERENT DEALERSHIPS FOR WELL OVER 18 MONTHS WITH NO REPAIR WORK DONE. I AM ASKING FOR YOUR ASSISTANCE IN HAVING THIS ISSUE REMEDIED. I CAN BE REACHED AT [XXX] FOR ANY RELEVANT INFORMATION OR COMMUNICATION. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EVERY TIME I PUT FUEL IN MY LIBERTY, GAS SPRAYS EVERYWHERE. IT DOES THIS EVERY TIME I START FUELING. IT ALSO DOES IT WHEN THE TANK IS FULL. I LOSE A LEAST 1/2 GALLON EVERY TIME I FILL UP. THE DEALERSHIP SAYS NOTHING IS WRONG WITH IT. IF THERE'S NOTHING WRONG, HOW DO I GET COVERED IN GAS EVERY TIME I PUT FUEL IN? IT'S VERY FRUSTRATING. I DID GET A RECALL N46 FOR THE FUEL TANK, BUT THEIR WAY OF FIXING IT, IS TO PUT ON A TRAILER HITCH. THAT DOES NOTHING TO FIX THE OVERFLOW ISSUE. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WENT TO START MY JEEP AND IT CAUGHT ON FIRE UNDER THE HOOD. ALSO, IT SOMETIMES DOESN'T START, WHEN IT DOES AND I'M DRIVING, IT STALLS IN THE MIDDLE OF TRAFFIC. THIS HAPPENS WHEN I'M IN THE MIDDLE OF MAKING A LEFT TURN AND I'M AFRAID I'M GOING TO GET HIT! IT MOSTLY HAPPENS WHEN IT'S RAINING OR A LOT OF MOISTURE IN THE AIR. IT PULLS AND HESITATES WHILE I'M DRIVING AS WELL. MY INSURANCE PAID FOR THE DAMAGE WHEN I HAD THE FIRE, BUT I'M NOW LEARNING THAT IT'S A BIG ISSUE WITH JEEPS. I HAVE 3 CHILDREN AND I'M AFRAID FOR THEIR SAFETY. I CAN'T AFFORD A NEW VEHICLE. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE FILLER NECK. IN ORDER TO FILL THE VEHICLE WITH FUEL, ONLY A LITTLE BIT OF FUEL COULD BE PUMPED AT A TIME. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT MENTIONED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 148,000.

AFTER MAKING A LEFT TURN, I HEARD A POP, AS I GAINED SPEED THE VEHICLE WANDERED TO THE RIGHT SIDE OF THE ROAD AND DIFFICULT TO CONTROL. I WAS JUST A FEW BLOCKS FROM MY HOME WAS ABLE TO MAKE IT BACK HOME VERY SLOWLY. ONCE I PARKED MY JEEP IN THE GARAGE I WAS ABLE TO LOOK IT OVER CAREFULLY AND FOUND THE DRIVER SIDE REAR LOWER CONTROL ARM RUSTED THRU. THE PASSENGER SIDE REAR CONTROL ARM WAS ALSO VERY RUSTY AND APPEARED TO BE READY TO BREAK. I WAS ABLE TO TRAILER THE JEEP TO OVERLAND PARK KANSAS JEEP DEALER TO REPLACE BOTH REAR LOWER CONTROL ARMS. I LIVE IN KANSAS AND WORK IN KANSAS CITY, MISSOURI. THE DEALER INFORMED ME THE RECALL ON THIS PART DID NOT APPLY TO KANSAS. I DO HAVE A PHOTO OF THE RUST AND BROKEN REAR CONTROL ARM. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY GAS TANK KEEPS OVER FLOWING WHEN I FILL IT UP SAME AS MANY PEOPLE ONLINE AND JEEP. WILL NOT FIX IT. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL STARTED TO SHAKE AND THE VEHICLE BECAME MORE DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE REAR LOWER CONTROL ARMS HAD RUSTED OUT. THE CONTACT WAS MADE AWARE OF NHTSA RECALL CAMPAIGN NUMBER: 12V085000 (SUSPENSION); HOWEVER, THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000. UPDATED 04/06/16*LJ UPDATED 9/27/2017*CN

ON SATURDAY SEPTEMBER 27TH WHILE DRIVING MY VEHICLE I NOTICED A RUMBLE NOISE WHILE CLIMBING A MODEST HILL. AN INSPECTION OF THE VEHICLE REVEALED THAT THE REAR AXLE HAD MOVED FORWARD SEVERAL INCHES AND THE DRIVER REAR WHEEL HAD MOVED INTO A POSITION WHERE IT WAS CONTACTING THE INNER FENDER WHICH CAUSED THE NOISE. FURTHER INVESTIGATING THE CAUSE LEAD ME TO NOTICE THAT THE LOWER CONTROL ARM HAD FAILED DUE TO CORROSION WHICH ALLOWED AXLE TO MOVE FORWARD. I HAVE CONTACTED CHRYSLER BY REGISTERED LETTER REGARDING THIS ISSUE BUT I HAVE RECEIVED NO RESPONSE. *TR

RIGHT REAR LOWER CONTROL ARM BROKE WHILE I WAS DRIVING, CAUSING ME TO LOSE CONTROL OF THE VEHICLE BECAUSE THE REAR PASSENGER WHEEL WENT UNDER THE FENDER CAUSING ME TO ALMOST HIT AN ONCOMING VEHICLE HEAD-ON. UPON INVESTIGATION, I REALIZED THAT THE REAR LOWER CONTROL ARMS ON THIS VEHICLE HAD BEEN RECALLED IN APRIL 2012 IN THE "SALT BELT" STATES DUE TO RUST. ALTHOUGH I LIVE IN KENTUCKY, WHICH I AM TOLD IS NOT THE SALT BELT, IT IS STILL OBVIOUS THAT THESE DEFECTIVE PARTS WERE USED ON MY VEHICLE WHICH WAS PURCHASED NEW IN 2005 AND HAD NO PREVIOUS OWNERS. A MECHANIC HAS ALSO VERIFIED THAT THE RIGHT LOWER CONTROL ARM BROKE DUE TO RUST AND THAT THE LEFT LOWER CONTROL ARM IS RUSTED. AND ALTHOUGH I HAVE BEEN A REPEAT CUSTOMER HAVING ALSO PURCHASED A 2009 DODGE JOURNEY NEW AND A 2012 DODGE RAM NEW, THE COMPANY HAS REFUSED TO REPLACE THESE OBVIOUSLY DOCUMENTED DEFECTIVE PARTS. I HAVE RECENTLY CONTEMPLATED PURCHASING A NEW JEEP LAREDO; HOWEVER, I AM DONE WITH JEEP, DODGE AND CHRYSLER PRODUCTS AND INTEND TO GO WITH FORD, GM AND/OR CHEVROLET IN THE FUTURE. *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART FOR REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM,GASOLINE,STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS SENT A RECALL NOTICE FOR MY 2005 JEEP LIBERTY (N46 RECALL). AFTER A LONG WAIT BEING TOLD THERE WERE NO PARTS AVAILABLE I FINALLY GOT IT INTO A DEALER WHO TOLD ME THEY WERE UNABLE TO INSTALL THE TRAILER HITCH BECAUSE OF RUST AND THAT CHRYSLER STATES THAT IT IS A LEVEL 5 CORROSION SO THEY WERE UNABLE TO FIX THE PROBLEM. I FIND THIS VERY DISTURBING SINCE THERE HAVE BEEN SO MANY ACCIDENTS WITH THE GAS TANK EXPLODING AND BURNING THE WHOLE CAR ON IMPACTS, ROLLOVERS, ETC. I FEEL VERY UNSAFE TO DRIVE THIS VEHICLE AT THIS POINT AND STILL FEEL THAT THE DEALER SHOULD BE ABLE TO DO SOMETHING TO FIX THIS PROBLEM... ...UPDATED08/20/15 *BF *TR UPDATED 9/25/2017*CN