2005 Jeep Liberty complaints

I RECEIVED THE RECALL NOTICE IN MARCH, 2007. I CALLED THE DEALERSHIP, DAVID O'NEAL IN RALEIGH AND ASKED FOR AN APPOINTMENT TO HAVE THE WORK PERFORMED. I WAS TOLD BY KELLY, "THERE ARE ABOUT 30 AHEAD OF YOU. I'LL PUT YOU ON THE LIST AND WILL CALL YOU." AFTER TWO MONTHS, THERE HAS BEEN NO CALL.

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE VEHICLE'S REAR LOWER CONTROL ARM SPLIT IN HALF. THE STEERING WHEEL SPUN AROUND AND BROKE THE CONTACT'S FINGER. THE DRIVER SIDE OF THE VEHICLE FELL TO THE GROUND AND THE VEHICLE DROVE INTO A DITCH. THE CONTACT RECEIVED A RECALL NOTICE IN APRIL, BUT DID NOT HAVE A CHANCE TO HAVE IT HONORED. THE DEALER HAS THE VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,000.

TL*THE CONTACT OWNED A 2005 JEEP LIBERTY. WHILE DRIVING 65 MPH IN NORMAL DRIVING CONDITIONS, THE VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE CONTACTS VEHICLE SPUN OUT OF CONTROL, STRUCK ANOTHER VEHICLE, AND THEN CRASHED INTO A TREE. THE CONTACT SUFFERED THREE FRACTURED RIBS, PAIN IN THE NECK AND BACK, CHEST BURN FROM THE SEAT BELT, AND STRESS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS IN APRIL OF 2007. SHE STATED THAT HAD THE RECALL REPAIR BEEN PERFORMED, SHE WOULD NOT HAVE HAD THE CRASH. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,000. UPDATED 11/16/07 *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT AND HAS BEEN ON A WAITING LISTING SINCE DECEMBER. THE DEALER STATED THAT SHE WAS THE 100TH PERSON ON THE LIST. THE VEHICLE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. *AK

TL*THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE #06B288000. THE DEALER STATED THAT IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT PART TO COME IN. THE VEHICLE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SUSPENSION FRONT CONTROL ARM: LOWER BALL JOINTS. THE DEALER STATED THAT THE EARLIEST APPOINTMENT WOULD BE IN THREE WEEKS. THE TIME FRAME WAS UNACCEPTABLE DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 26,200. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. *AK

HEATED DRIVER'S SEAT IN 2005 JEEP LIBERTY OVERHEATED AND ACTUALLY BURNED THROUGH SEAT. *TR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 CONCERNING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. HEWAS NOT SATISFIED WITH THE TWO MONTH WAITING IN ORDER TO HAVE THE VEHICLE REPAIRED. HE CALLED OTHER DEALERS AND THE WAIT WAS THE SAME. THE CURRENT AND FAILURE MILEAGES WERE 25,000. *AK

I PURCHASED THIS LIBERTY RENEGADE IN OCTOBER OF 2006 AND HAVE BEEN EXPERIENCING PROBLEMS WITH IT SINCE. THE MAIN SYMPTOM IS THAT WHEN IT IS (OR HAS BEEN) RAINING, THERE IS A VERY LOUD HUMMING NOISE THAT COMES FROM THE AREA OF THE WHEELS, ESPECIALLY WHEN TURNING ONE DIRECTION OR ANOTHER. I HAD THE RECALL WORK DONE ON THE LOWER BALL JOINT AND ON THE MATERIAL OF THE BRAKES (TWICE) AND THE SAME SYMPTOM IS HAPPENING. THE REASON I BOUGHT THIS VEHICLE WAS BECAUSE I HAVE TO DRIVE OVER SNOW COVERED MOUNTAINS TO GET TO AIR NATIONAL GUARD DUTY, AND I CERTAINLY DO NOT FEEL VERY SAFE. I AM GOING TO HAVE TO TAKE THE CAR BACK FOR A 4TH TIME AND THERE ARE ONLY 18.000 MILES ON IT. *JB

TL*THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000 FOR THE LOWER BALL JOINTS. THE DEALER STATED THAT IT WILL TAKE 6 MONTHS FOR THE PART TO BECOME AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 25,000. THERE WERE NO FAILURES AT THIS TIME. *AK

RECEIVED SAFETY RECALL NOTICE F23 - LOWER BALL JOINTS FROM DAIMLER CHRYSLER IN THE MAIL. WENT PERSONALLY TO DEALERSHIP - PAINTERS SUN COUNTRY CHRYSLER, 1600 S. HILTON DR., ST. GEORGE, UT 84770 ON 4/16/2007. WAS TOLD BY FEMALE IN SERVICE AREA THAT CHRYSLER ONLY ALLOWS THEM TWO (2) REPAIRS ON THIS PER WEEK AND IT WOULD TAKE 4 TO 5 MONTHS BEFORE THEY COULD GET TO FIXING OUR VEHICLE. *JB

2005 JEEP LIBERTY CUSTOMER STATES THAT THEY RECEIVED A LETTER FOR RECALL AND WAS NOT BEEN ABLE TO GET CAR FIXED**CC THIS CONSUMER STATES WHILE PULLING INTO THE PARKING LOT, THE DRIVER'S SIDE FRONT SUSPENSION FAILED CAUSING THE TIRE TO BECOME DISCONNECTED. UPDATE * 4/16TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT HAS BEEN ON A WAITING LIST FOR THREE MONTHS FOR RECALL # 06V288000. REPAIRS. THE DEALER STATED THAT IT WILL TAKE APPROXIMATELY TWO MORE MONTHS BEFORE THE LOWER BALL JOINT PART BECAME AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 33,000.*AK UPDATE 05/21/07*TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. ON APRIL 9, 2007 THE CONTACT RECEIVED A RECALL NOTICE. THE MANUFACTURER AND DEALER STATED THAT THE LOWER BALL JOINTS WERE REPLACED IN 2005. THE CONTACT WAS ADVISED THAT IT WOULD BE SAFE TO TOW A BOAT TO THE VEHICLE. THE CURRENT MILEAGE WAS 31,500.*AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 REGARDING THE LOWER BALL JOINTS. THE DEALER STATED IT WILL TAKE APPROXIMATELY THREE MONTHS FOR THE PART TO BECOME AVAILABLE. THE CONTACT BEGAN TO HEAR A GROWLING NOISE FROM THE TIRE REGION OF THE VEHICLE. THE DEALER WAS UNSURE IF THE NOISE WAS RELATED TO THE LOWER BALL JOINT. FOR A PROPER DIAGNOSIS THE LOWER BALL JOINTS WOULD NEED TO BE INSPECTED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGE WERE 20,000.*AK

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING IN THE RAIN AT 55 MPH THE CONTACT LOST CONTROL OF THE STEERING WHEEL FOR 2-3 SECONDS. THIS FAILURE OCCURRED TWICE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR LOWER BALL JOINTS, AND WAS INFORMED THAT IT WOULD BE 3-6 MONTHS BEFORE THE RECALL WORK WAS DONE. THE FAILURE MILEAGE WAS 16,050 AND THE CURRENT MILEAGE WAS 17,280. *AK SPOKE WITH CONSUMER 10/16/07 WAS TOLD DIREGARD COMPLAINT. CONSUMER TRADED VEHICLE. *LJ 10/17/07

CALLED DEALERSHIP TWICE ABOUT RECALL ON JEEP LIBERTY BALL JOINT PROBLEM. I WASTOLD IT COULD BE SEVERAL MONTHS BEFORE I COULD HAVE MY JEEP REPAIRED BECAUSE DAIMLER CHRYSLER WAS SENDING A FEW PARTS AT A TIME. IF THIS WAS SERIOUS THEY COULD CERTAINLY LOOK AT THE SALES OF THE DEALERSHIPS AND DETERMINE AN AVERAGE NUMBER TO SEND TO EACH ONE, EVEN IF IN STAGES. WHAT AM I SUPPOSED TO DRIVE UNTIL THEN? DO I JUST TAKE MY CHANCES AND HOPE FOR THE BEST. IF MANUFACTURE HAS A RECALL THEY SHOULD MAKE SURE THE DEALERSHIPS COULD TAKE CARE OF THIER CUSTOMERS FASTER THAN A COUPLE OF MONTHS.*AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE STEERING WHEEL COLUMN SWITCH DISENGAGED WITHOUT WARNING AND CAUSED THE POSITION OF THE STEERING WHEEL TO FLUCTUATE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE, AND THE CONTACT FELT ITWAS A SAFETY ISSUE. THE CURRENT AND FAILURE MILEAGE WERE 36,000. *AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINTS. THE DEALER STATED THAT REPAIR WORK COULD BEGIN IN APPROXIMATELY THREE MONTHS ,AND THE CONTACT FELT THE ESTIMATED WAIT TIME WAS TOO LONG. THE CURRENT AND FAILURE MILEAGE WERE 21,000.*AK

DAIMLER CHRYSLER SAFETY RECALL F23 LOWER BALL JOINTS. RECALL STARTED IN SEPTEMBER 2006, DID NOT RECEIVE MAILED RECALL NOTICE TILL 3/10/07. CALLED DEALER, WHO SAID THAT THE PARTS ARE ON BACKORDER, AND PEOPLE HAVE BEEN ON A WAITING LIST SINCE DECEMBER OF 2006, THAT SEEMS TO BE A FOUR OR FIVE MONTH WAITING LIST FOR A PROBLEM THAT THE RECALL SAYS WILL TAKE ONE HOUR TO FIX.

THERE IS NO PARTS AVAILABILITY FOR SAFETY RECALL F23-LOWER BALL JOINTS. I AM WRITING ON BEHALF OF MY WIFE WHO IS THE ORIGINAL OWNER. I AM VERY CONCERNED WITH THIS SAFETY RECALL. I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF FOR APPROXIMATELY 4 MONTHS NOW AND EVERY TIME I DO THE DEALERSHIPS SAY THEY DON'T HAVE ANY PARTS. I DO NOT BLAME THE DEALERSHIPS, I BLAME THE MANUFACTURER BECAUSE I HAVE CONTACTED A NUMBER OF DEALERSHIPS AND IT'S THE SAME STORY EVERYWHERE. I WOULD LIKE SOME PRESSURE TO BE PUT ON DAIMLER-CHRYSLER TO BEGIN TO MASS PRODUCE THESE PARTS AS I AM BECOMING INCREASINGLY WORRIED FOR THE SAFETY OF MY WIFE. IT STATES IN THE RECALL NOTICE "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". SOMETHING NEEDS TO DONE IMMEDIATELY BECAUSE IF SOMETHING SHOULD HAPPEN I WOULD HOLD BOTH THE MANUFACTURER AND THE NHTSA RESPONSIBLE. *JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER ADVISED THAT IT WILL TAKE APPROXIMATELY 3 MONTHS TO RECEIVE THE LOWER BALL JOINT PARTM AND TO PERFORM THE REPAIR. THE DEALER STATED THEY WERE ONLY GETTING 4 PARTS PER MONTH. THE CURRENT MILEAGE ON THE VEHICLEWAS 17,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT LOWER BALL JOINTS. THE DEALER INFORMED THE CONTACT IT WOULD BE A MINIMUM OF A MONTH BEFORE SHE WOULD BE ABLE TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THEY WERE ONLY RECEIVING TWO OR THREE REPAIR KITS A WEEK. THE CURRENT MILEAGE WAS 24,000 MILES. THERE HAD BEEN NO FAILURE TO DATE.*AK

LEASED MASSEY-YARDLEY JEEP NEW 2005 JEEP LIBERTY 8/27/05, 1 WEEK CHECK ENG LIGHT ON, 9/6/05 SMALL EVAP LEAK TOLD THAT I DID NOT TIGHTEN GAS CAP, 9/16/05 ENG LIGHT ON TESTED NO PROBLEMS FOUND. 10/6/05 AGAIN, COMPLAINED TO SERVICE MANAGER, TESTED AS VAPOR LEAK CODE, REPLACED SPLIT GAS CAP & CHECKED SYSTEM, NO VAPOR LEAKS PRESENT. 10/17/2005 RETURNED WITH ENGINE LIGHT ON, CODE FOR SMALL LEAK SERVICE, CLEARED CODE, PASSED 4 EVAPORATIVE EMISSIONS TEST, TEST DROVE 20 MILES & NO PROBLEMS FOUND, 11/09/05 AGAIN ENG LIGHT ON, SERVICE HAS CA 5 DAYS, PUTS 189 TEST MILES ON NEW LEASED CAR, DID SMOKE TEST & COULD NOT DUPLICATE. I EXPLAIN TO SERVICE MANAGER I CANNOT BEING CAR IN EVERY 2 WEEK, HE STATES THAT I AM DOING THIS,FOR A NEW CAR. MINE W/ LESS THAN 2000 MILES/SERVICE PUT 200 MILES. EMAILED/PHONED COMPLAINT TO DEALERSHIP MANAGER, "HIS SERVICE MANAGER KNEW WHAT HE WAS DOING & WHY NOT GO SOMEWHERE ELSE". 11/30/05 ENG LIGHT ON, GO TO ACCARDI DEALER, EXTREMELY BACKED UP DUE TO HURRICANE WILMA, SERVICE PERSON QUICKLY TEST ON COMPUTER, SMALL VAPOR LEAK, RESET ENG LIGHT & POLITELY ASK COME BACK IF POSSIBLE. 11/30/05 EMAIL COMPLAINT TO CHRYSLER REF#14321893 NO RESPONSE. 12/16/05 ENG LIGHT ON, DUE TO "WILMA", & HOLIDAYS, ENG LIGHT ON UNTIL. 2/8/2006, FOR SERVICE POLITE ACCARDI DEALER COMPUTER SHOWS EVAP SMALL LEAK, SMOKED SYSTEM FUEL PUMP RING LEAKING, RETORQUED SEAL IS CORRECTED. WEEKS LATER ENGINE LIGHT ON, GETTING TIRED & LET LIGHT STAY ON, IT GOES OFF ON OCCASION, ON MOST OF THE TIME. 8/14

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTICES REGARDING THE VEHICLE'S LOWER BALL JOINT. THE CONTACT STATED THAT THE DEALER WAS NOT RECEIVING ENOUGH PARTS AND WAS TAKING TOO LONG TO HAVE THE VEHICLE SERVICED. THE CURRENT MILEAGE WAS 6,200.*AK

DAIMLER CHRYSLER - SAFETY RECALL F23 - CONCERNING LOWER BALL JOINT. TAYLOR MOTORS 50 NORTH COLUMBUS ROAD, ATHENS, OH 45701, PHONE: (740) 594-3528. MY WIFE TRIED TO MAKE AN APPOINTMENT FOR THIS RECALL THE REPRESENTATIVE WAS UPSET AND RUDE, STATING THERE WERE AT LEAST 60 PEOPLE AHEAD OF YOU, AND I DID NOT HAVE ANY PARTS. CHRYSLER SEND OUT THESE RECALLS AND NO BODY TOLD ME. NO SCHEDULE TIME WAS GIVEN TO FIX SAFETY RECALL F23 - LOWER BALL JOINTS. *AK

TRANSMISSION ISSUES- 2005 JEEP LIBERTY MANUAL TRANSMISSION, WOULD NOT STAY IN REVERSE AND HAD TO BE FORCED IN. THEN WOULD NOT SHIFT AND GROUND IN FIRST GEAR GOING 5 MPH. IN SHOP 5 TIMES ALL PARTS REPLACED STILL MAKES NOISE IN REVERSE A THUDDING SOUND AND ONLY IN REVERSE. MAKES OTHER NOISES NOT NATURAL GOING FROM 1ST TO 2ND AND BACK TO FIRST. DEALERSHIP REPLACED SYNCHROS TWICE, STILL NOT FIXED. *JB

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT WAS 40TH ON THE WAITING LIST. SHE HEARD A POPPING NOISE WHILE DRIVING. THE CURRENT MILEAGE IS 30,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

I RECEIVED NOTIFICATION CODE F23 FROM DAIMLER CHRYSLER RECALLING MY VEHICLE FOR A SERIOUS SAFETY PROBLEM WITH BALL JOINTS THIS MONTH. I FIRST READ ABOUT THE RECALL IN SEPTEMBER OF 2006, BUT IT TOOK SIX MONTHS FOR THEM TO NOTIFY ME. AFTER RECEIVING THE NOTICE, I CALLED MY JEEP DEALER ON 3/27/07. I WAS TOLD THAT THERE WERE 170 PEOPLE ON THE LIST AHEAD OF ME, AND THAT THE MOST THEY WOULD FIX WAS 10 VEHICLES PER WEEK. NEXT, I CALLED DAIMLER CHRYSLER'S 800 NUMBER THAT WAS LISTED ON THE RECALL NOTICE. AFTER BEING PLACED ON HOLD WHILE THEY WERE TRYING TO FIND ANOTHER DEALER, I WAS CUT OFF. A RECALL THAT WILL TAKE OVER ONE YEAR TO REMEDY IS NOT ACCEPTABLE! PLEASE LET ME KNOW WHAT I SHOULD DO IF I HAVE AN ACCIDENT THAT KILLS SOMEONE WHILE I AM WAITING! *JB

I HAVE BEEN TRYING TO SCHEDULE SERVICE ON MY JEEP LIBERY AFTER RECEIVING A RECALL NOTICE FROM THE MANUFACTURER. I HAVE BEEN WAITING FOR OVER TWO MONTHS TO GET THE JEEP SERVICE STATION TO RECEIVE THE PART. I WAS TOLD TODAY (3/27) THAT IT MAY BE ANOTHER FIVE MONTHS BEFORE THE PART COMES IN. IN THE MEANTIME, I AM DRIVING AN UNSAFE JEEP LIBERTY. THIS IS UNACCEPTABLE. THE RECALL IS ON: LOWER BALL JOINTS (SAFETY RECALL F23). *JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT IT HAD RAINED ON AND OFF THROUGHOUT THE NIGHT AND MORNINGE WHILE DRIVING 15 MPH DOWN A ROAD TO MAKE A RIGHT TURN AND SUDDENLY THE VEHICLE HAD NO STEERING, IT WENT OVER THE MEDIAN, AND HIT ANOTHER VEHICLE AND THEN BOUNCED BACK INTO HER LANE. THE VEHICLE HIT THE DRIVER'S SIDE CORNER OF THE CONTACT'S VEHICLE. NO POLICE REPORT WAS TAKEN, BUT THE POLICE WAS CALLED. THE CONTACT STATED THAT THERE WAS A LOT OF FRONT END DAMAGE DONE TO THE VEHICLE. *AK

THERE WAS A RECALL ON BALL JOINTS FOR JEEP LIBERTY....I CALLED THE DEALERSHIP ADDY CHRYSLER IN LEXINGTON, SC FOR APPOINTMENT TO FIX THE RECALL, THEY TOLD ME IT WOULD BE 2-3 MONTHS BECAUSE CHRYLER WOULD ONLY ALLOCATE 3 SETS OF BALL JOINTS AT A TIME TO EACH DEALER. WHAT KIND OF SECUITYWAS THIS. HOW MANY ACCIDENTS HAVE TO HAPPEN BEFORE CHRYSLER WILL AUTHORIZE ENOUGH PARTS FOR THE RECALL. *AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT CALLED IN REFERENCE TO RECALL # 06V288000 REGARDING THE LOWER BALL JOINT. THE DEALER QUOTED A WAIT TIME OF APPROXIMATELY FOUR MONTHS BEFORE THE VEHICLE COULD BE SERVICED. THE CURRENT AND FAILURE MILEAGE WERE 35800.*AK THE CONSUMER STATES WAS CONTACTED ON 4/13/07 REGARDING REPAIR AND DATE SET FOR POSSIBLE REPAIRS ON 4/16/07. UPDATE 4/25/07*TR

I HAVE A 2005 JEEP LIBERTY WHICH WAS RECALLED BACK IN SEPTEMBER 2006 DUE TO LOWER BALL JOINTS. ,MY CAR WAS SERVICED BACK IN OCTOBER, AND THERE WAS NO MENTION OF SUCH RECALL AT THE TIME. NOW THAT I RECEIVED THE NOTICE BY MAIL I CALLED TO HAVE IT REPLACED, AND I THEN HAVE TO WAIT 6-8 WEEKS ON A PART THAT WAS A SAFETY ISSUE AND COULD CAUSE A DEATH IN MY FAMILY, THAT PROBLEM WAS SUPPOSED TO BE CORRECTED AT THAT TIME OF SERVICE, ALSO THE HAND BRAKE NEVER WORKED THE WAY IT SHOULD SINCE THE CAR WAS MPURCHASED TOOK VEHICLE ON SEVERAL OCASSIONS TO DEALER, BUT THEY KEPT SAYING THAT NOTHING WAS WRONG WITH IT, VERY BAD CUSTOMER SERVICE,AND I'M NOT THE ONLY ONE SAYING THAT, JUST HAVE TO LISTEN TO THE PEOPLE WAITING ON THEIR VEHICLES WHILE THEY WERE BEING SERVICED. *AK

THIS COMPLAINT WAS ABOUT DAIMLER CHRYSLER'S FAILURE TO CORRECT A RECALL IN A TIMELY MANNER CONCERNING NHTSA RECALL CAMPAIGN ID NUMBER : 06V288000. THIS RECALL STARTED ON 9/11/06. I DID NOT GET A RECALL NOTICE UNTIL OVER 6 MONTHS LATER . ON 3/23/07, I CALLED THE DEALER TO SCHEDULE THE REPAIRS, AND WAS TOLD THE EARLIEST THEY WERE ACCEPTING APPOINTMENTS WAS JUNE, 2007. OTHER LIBERTY VEHICLE'S BALL JOINT FAILURES WAS DUE TO THE VIRGINIA SATE SAFETY INSPECTION . BECAUSE OF THIS PROBLEM THEY HAD TO TAKE BALL JOINTS FROM OTHER RECALLED CUSTOMERS IN ORDER TO GET THE FAILED LIBERTY VEHICLES BACK ON THE ROAD. SINCE THIS RECALL WAS FOR A POTENTIALLY CATASTROPHIC FAILURE SOMETHING NEEDED TO BE DONE TO GET THESE PARTS IN SO REPAIRS COULD BE MADE.

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY WHICH HAS A SAFETY RECALL ON THE LOWER BALL JOINTS. THEY HAVE CONTACTED 2 TO 3 DEALERS TO SCHEDULE THE WORK, AND THEY EACH STATED THAT IT WOULD TAKE SIX TO EIGHT WEEKS JUST TO RECEIVE THE PARTS, AND THEN THEY WILL CALL THEM TO SCHEDULE THE REPAIRS. SHE BELIEVED THAT NHTSA SHOULD BE CONCERNED AND SET A SPECIFIC DEADLINE IN WHICH TO REPAIR THE VEHICLESBECAUSE SOMEONE COULD HAVE A ACCIDENT WAITING FOR THE PARTS TO COME IN. THE CURRENT MILEAGE WAS 28000. THERE HAD BEEN NO FAILURES TO DATE. *AK

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE 06V288000 REGARDING THE LOWER BALL JOINT. THE DEALER STATED THAT IT WOULD BE TWENTY WEEKS BEFORE THE VEHICLE COULD BE REPAIRED.*AK

I AM WRITING IN RESPONSE TO RECALLS THAT HAVE BEEN ISSUED FOR MY TYPE OF VEHICLE (2005 JEEP LIBERTY). I WAS NEVER NOTIFIED OF THE RECALL ISSUED FOR LOWER BALL JOINTS FOR MY VEHICLE. WHEN I CALLED CUSTOMER SERVICE AT DAIMLER CHRYSLER TO INQUIRE WHY I WAS NOT NOTIFIED, I WAS MADE TO FEEL UNIMPORTANT. I THEN CALLED MY LOCAL DEALERSHIP AND SPOKE TO THE SERVICE MANAGER. HE WAS AWARE OF THE RECALL, HOWEVER NEVER NOTIFIED ME THAT IT NEEDED TO BE REPAIRED. I TAKE MY VEHICLE THERE FOR SERVICE EVERY MONTH OR SO SINCE PURCHASING IN JUNE 2005. HE CLAIMED THAT THE PARTS WERE BACK ORDERED AND HE WOULD LET ME KNOW WHEN THEY WOULD BE IN. THAT WAS ON 3-12-07 AND TODAY IS 3-22-07 AND HE HAS NOT RETURNED MY CALL. I AM A NEW MOTHER OF A BABY BOY (3 MONTHS) AND IT DOES NOT MAKE ME OR MY HUSBAND HAPPY THAT WE ARE RIDING IN A VEHICLE WITH A DEFECT. I AM BEING TO THINK THAT THE JEEP LIBERTY IS A "LEMON". AFTER CALLING AND COMPLAINING, I RECEIVED A RECALL NOTICE POSTMARKED 3-16-07. WHAT ACTIONS CAN I TAKE FROM THIS POINT? I AM VERY UNHAPPY. I HAVE MAILED A LETTER OF COMPLAINT TO THE DEALERSHIP AND DAIMLER CHRYSLER. PLEASE LET ME KNOW HOW TO PROCEED FROM THIS POINT. I AM AWAITING YOUR RESPONSE. THE DEALERSHIP I PURCHASED FROM IS AS FOLLOWS: GALEANA JEEP 180 GREYSTONE BLVD. COLUMBIA, SC 29210 THANK YOU FOR YOUR ASSISTANCE. SINCERELY, ROBIN TIDWELL

TL* - THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER STATED THAT IT WOULD TAKE 3 MONTHS FOR THE LOWER BALL JOINT TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 20,500. THE CONTACT HAD NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. THE VIN WAS UNAVAILABLE.

TL* - THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL O6V28800. THE DEALER/MANUFACTURER ADVISED THE CONTACT THEY WOULD NOT HAVE THE LOWER BALL JOINT PART AVAILABLE UNTIL JULY. THE CURRENT MILEAGE WAS 11,800. *AK UPDATE 4/9 *TR

TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. WHEN DEPRESSING THE ACCELERATOR PEDAL THE CONTACT HEARD A LOUD SIREN SOUND THAT DID NOT OCCUR UNTIL AFTER THE DEALERSHIP COMPLETED THE RECALL WORK. THE CONTACT DID NOT KNOW THE WORK PERFORMED FOR THE RECALL. THE DEALERSHIP INFORMED THE CONTACT THAT THE SIREN SOUND WAS NATURAL. THERE WAS NO PARTICULAR TIME OF THE DAY WHEN THE CONTACT HEARD THE SIREN SOUND. THE VEHICLE'S CURRENT MILEAGE WAS 35000. *AK

TL* - THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 ON 3/20/07. THE DEALER/MANUFACTURER ADVISED HER THAT IT WOULD TAKE APPROXIMATELY 1 MONTH FOR THE LOWER BALL JOINT PART TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 21,000 THE CONTACT HAS NOT EXPERIENCE ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK THE DEALER INFORMED CUSTOMER THE LOWER BALL JOINTS WERE IN GOOD CONDITION AND COULD WAIT THE MONTH FOR REPLACEMENT PARTS. UPDATE 4/9 *TR

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT WAS CONCERNED ABOUT THE LENGTH OF TIME ITWAS TAKING FOR DAIMLER CHRYSLER TO MAKE THE SAFETY REPAIRS TO THE LOWER BALL JOINTS. THE CONTACT STATED THAT IT WAS RIDICULOUS THAT THE DEALERSHIP WAS ONLY RECEIVING 20 PARTS PER WEEK, AND SHE WAS TOLD THAT SHE WOULD HAVE TO WAIT TO HAVE THE SAFETY REPAIRS MADE ABOUT TWO MONTHS OR MORE. THE CONTACT STATED THAT AS FAR AS SHE KNEW HAD NOT HAD ANY PROBLEMS WITH THE VEHICLE. *AK

TL* THE CONTACT OWNS A 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000. THE DEALER AND MANUFACTURER STATED THAT THE PART WILL NOT BE AVAILABLE FOR APPROXIMATELY 3 MONTHS. THE CONTACT HAS NOT HAD ANY FAILURES AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 30000. *AK

AS EXPLAINED BY SERVICE WRITER AT CHRYSLER OF CULPEPER, I CAN NOT GET AN APPOINTMENT FOR A RECALL UNTIL THE LAST WEEK OF MAY OR EARLY JUNE BECAUSE CHRYSLER IS ONLY ALLOWING 2 REPAIRS A WEEK. SINCE I WILL BE TRAVELING ON VACATION BEFORE THEN, THIS DOES MAKE BE FEEL VERY SAFE. IS IT REALLY NECESSARY TO WAIT THIS LONG? *JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACTS WAS CONCERNED THAT THERE WERE SAFETY RECALLS ON THE VEHICLE, AND TWO IN PARTICULAR ON THIS VEHICLE, AND SHE HAS NOT RECEIVED ANY INFORMATION STATING THAT THERE WAS A SAFETY RECALL ON THE VEHICLE. THE CONTACT STATED THAT ON 03/12/2007 SHE WENT ON THE INTERNET AND FOUND THAT THERE WERE TWO SAFETY RECALLS THAT APPLIED TO THIS VEHICLE. THERE HAD BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 29,000. *AK UPDATE 05/04/07*TR

I HAVE RECEIVED A RECALL NOTICE ON MY 2005 JEEP LIBERTY REGARDING THE LOWER BALL JOINTS, A CONDITION WHICH, APPARENTLY CAN LEAD TO A CRASH. I RECEIVED THE NOTICE ON 3/10/07, ALTHOUGH THE RECALL WAS APPARENTLY INITIATED IN SEPTEMBER OF LAST YEAR. UPON CONTACTING MY DEALER, I AM TOLD THAT THERE IS A TEN WEEK WAIT FOR THE PROCEDURE. IN OTHER WORDS, IT WILL BE AT LEAST NINE MONTHS FROM THE TIME CHRYSLER KNEW OF THIS POTENTIALLY LIFE THREATENING PROBLEM TO THE TIME THAT I CAN GET IT FIXED. THIS STRIKES ME AS A "(FAILURE) TO REMEDY THIS DEFECT...WITHIN A REASONABLE TIME", AND I THINK THE COMPANY SHOULD BE SEVERELY SANCTIONED.*JB

THE HEATER CONNECTOR ON THE FUEL FILTER HOUSING HAS DEVELOPED A SIGNIFICANT FUEL LEAK. THIS ISSUE CAUSED THE VEHICLE TO STOP RUNNING AT A TRAFFIC LIGHT IN HEAVY TRAFFIC. I HAD TO CALL FOR A TOW. THE TOW TRUCK GUY HOPPED INTO THE VEHICLE AND TURNED THE KEY TO PUT IN NEUTRAL SO THAT HE COULD LOAD THE VEHICLE. HE LEFT THE KEY ON AND WITHIN A MINUTE SMOKE WAS ROLLING OUT FROM UNDER THE HOOD. I THOUGHT THE THING WAS GOING TO CATCH ON FIRE. I HAD NO FIRE EXTINGUISHER (WHY WOULD YOU NEED ONE FOR A NEW VEHICLE?). I JUMPED IN THE VEHICLE, TURNED OFF THE KEY, POPPED THE HOOD, AND PULLED THE HEATER PLUG OFF (WHICH WAS WHERE ALL THE SMOKE WAS COMING FROM). OBVIOUSLY, FUEL LEAKING ON ELECTRICAL CONNECTORS (ESPECIALLY AN ELECTRICAL FUEL HEATER COMPONENT), DOESN'T MAKE FOR A SAFE MIX. THIS ISSUE HAS ALREADY BEEN REPORTED TO THE NHTSA AND HAS ALSO BEEN REPORTED ON VARIOUS JEEP FORUMS. THIS ISSUE IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY THE MANUFACTURER. *JB

TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY WHICH HAD A SAFETY RECALL #06V288000 FOR THE LOWER BALL JOINT. THE CONTACTS WAS NOT SATISFIED THAT IT WILL TAKE MORE THAN THREE MONTHS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT WHEN HE MADE A LEFT TURN , TRIED TO PARK, OR TO TURN THEVEHICLE AROUND HE HEARD A POPPING NOISE. THE CONTACT STATED THAT HE DIDN'T KNOW IF THISWAS RELATED TO THE SAFETY RECALL OR NOT BECAUSE HE I WAS NOT A MECHANIC. THE CONTACT STATED THAT HE MAY NOT BE ABLE TO TAKE A PLANNED TRIP BECAUSE HIS WIFE WAS CONCERNED ABOUT THE SAFETY REPAIR THAT NEEDED TO BE CORRECTED. THE CONTACT STATED THAT THE WEATHER WAS NOT AN ISSUE AND THAT EACH TIME THIS HAS HAPPENED HE WAS ONLY DRIVING 15 MPH. THE CONTACT ALSO WAS CONCERNED THAT HIS VEHICLE ONLY GOT 15 MILES TO THE GALLON OF GASOLINE IN THE CITY. THE CURRENT MILEAGE WAS 31000. *AK

TL* - THE CONTACT CALLED REGARDING THE 2005 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 ON 3/10/07. THE CONTACT STATED THAT IN JANUARY 2007 THE VEHICLE FAILED THE STATE INSPECTION BECAUSE OF THE LOWER BALL JOINTS. SHE CALLED A DAIMLER CHRYSLER DEALER AND SHE WAS PUT ON A WAITING LIST. THE CONTACT STATED SHE DID NOT KNOW THERE WAS A RECALL ON THE LOWER BALL JOINTS. THE CONTACT STATED ON 1/9/07 SHE WAS TRAVELING AT 40 MPH, THE ROAD CONDITIONS WERE DRY AND SHE LOST CONTROL OF THE VEHICLE AND HIT A TELEPHONE POLE. THERE WAS FRONT END DAMAGE AND DAMAGE TO THE FRONT DRIVER AND PASSENGER TIRES. THERE WERE NO WARNING INDICATORS BEFORE THE CRASH. THE CONTACT WAS BELTED THERE WERE TWO SERIOUS INJURIES. THE AIRBAGS DEPLOYED. THE INSURANCE COMPANY TOOK PICTURES OF THE VEHICLE. A POLICE REPORT WAS TAKEN. THE CONTACT HAD CONTACTED DAIMLER CHRYSLER, AND WAS TOLD THEY WOULD LOOK INTO THE INCIDENT. THE CURRENT AND FAILURE MILEAGE WERE BOTH 19000. *AK