Page 2 of 23 · complaints 51–100 of 1,118

2005 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Unknown or Other
Filed Jul 20, 201999,000 milesPA

TAKATA RECALL: WHILE DRIVING, ESPECIALLY UPHILL OR AT HIGH SPEEDS (SUCH AS THE INTERSTATE) THE VEHICLE WILL SPUTTER AND SHAKE AND LOSE HORSEPOWER (THIS ESPECIALLY HAPPENS DURING WARM WEATHER). WHEN THIS HAPPENS, THE ODOMETER DROPS, AND YOU CANNOT GET THE SPEED TO INCREASE, WHICH IS A TERRIFYING EXPERIENCE WHEN YOU'RE TRAVELLING ON THE INTERSTATE WITH CARS GOING 70+ MPH BEHIND YOU AND YOU HAVE TRACTOR TRAILERS BESIDE YOU. I'VE TAKEN MY JEEP TO 3+ GARAGES TO REMEDY THE ISSUE, AND THEY'RE ALL LEFT SCRATCHING THEIR HEADS BECAUSE THE SYSTEM HAS WIPED EVERY CODE THAT WAS THROWN, AND EVERYTHING THEY TRY DOES NOT HELP MATTERS - NONE OF THEM KNOW WHAT TO DO ASIDE FROM GUESSING AND REPLACING PARTS. THE LAST GARAGE I WENT TO RESEARCHED THE ISSUE, AS DID I, AND THERE ARE COUNTLESS FORUMS WITH THESE COMPLAINTS ABOUT JEEPS. FURTHERMORE, A LOT GO ON TO SAY THEY REPLACED THIS, THAT, AND THE OTHER AND THE PROBLEM GOES AWAY FOR A SMALL AMOUNT OF TIME BEFORE STARTING UP AGAIN, AND THEY AND THEIR MECHANICS ARE ALSO AT A LOSS. THIS HAS BEEN ABOUT 2 YEARS OF RESEARCHING, GARAGE WORK, AND AN INABILITY TO TAKE THE VEHICLE LONG DISTANCES OR HIGH SPEEDS. ONE POST I READ EVEN SAID IT COULD BE A SERIOUS FIRE HAZARD WHICH IS DANGEROUS FOR THOSE IN THE VEHICLE AND THOSE ON THE ROADWAY.

Seat Belts
Filed Jun 27, 2019140,000 milesKY

THE DRIVER'S SIDE SEATBELT COMES UNLATCHED WHILE DRIVING AT ANY SPEED. IT HAS BECOME UNLATCHED AT STOP SIGNS AND RED LIGHTS. IT DOES NOT MAKE A DIFFERENCE IF THE CAR IS IN MOTION OR NOT, THE SEATBELT COMES UNLATCHED . THIS STARTED HAPPENING A FEW MONTHS AGO.

Fuel/Propulsion System
Filed Jun 13, 201997,000 milesIL

I HAVE MY BROTHER'S 2005 JEEP LIBERTY WITH LESS THAN 100,000 MILES. IT IS A VERY IMPORTANT VEHICLE TO ME AS HE PASSED FROM CANCER. TO DATE I HAVE FILLED THE CAR 3X AND EVERY TIME I GET A GAS GUSHER COMING OUT OF THE TANK. THE LAST TIME I WAS EXTRA CAREFUL AND STILL ENDED UP GETTING GAS ALL OVER THE CAR AND MYSELF. NOW I TRY TO ESTIMATE GALLONS SO IT DOESN'T SPRAY OUT AND I STAND OFF TO THE SIDE. 600.00 IS A LOT OF MONEY TO SPEND FOR A NEW FUEL NECK REPLACEMENT. OBVIOUSLY NOT EVERYONE IS REPORTING THIS AS THEY ARE TRYING TO FIX IT THEMSELVES. TRY GOOGLING THIS ON THE INTERNET. THIS IS NOT A SAFE SITUATION, ALTHOUGH GAS ON THE OUTSIDE DISSIPATES QUITE QUICKLY. ONE SPARK AND THE GAS STATION COULD BE TOAST. I AM VERY LEERY OF CHRYSLER & DODGE GAS TANKS, THANKFULLY MY MAGNUM WHICH STARTED ACTING UP HAD A LIFETIME WARRANTY ON THE FUEL TANK, WHICH DODGE IS NOT VERY QUICK TO POINT OUT. MY MAGNUM JUST STARTED DYING AFTER IT WAS FILLED UP, FIXED NOW I HOPE. HOPING YOU CAN COME UP WITH A RE-CALL FOR THESE JEEPS. VERY DISAPPOINTED IN THE FUELING UP ISSUES.

Suspension
Filed May 8, 2019151,000 milesMA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SUSPENSION SNAPPED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SWERVED TO THE OTHER SIDE OF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL AND DROVE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT NEW TRAILING ARMS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

Suspension
Filed Apr 26, 2019122,000 milesFL

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) BY ARRIGO DODGE JEEP CHRYSLER (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

Suspension
Filed Apr 25, 2019119,000 milesCT

THE FRONT LOWER BALL JOINTS FAILED A SECOND TIME AND WERE REPLACED AGAIN PER NHSTA ID # 06V-288 RECALL F23. THE OFFICIAL MOPAR WEBSITE SAYS FAQ SAYS THAT "Q ONCE THE RECALL IS COMPLETED, WHAT IS THE WARRANTY ON THE REPAIR IF THE RECALLED COMPONENT FAILS AGAIN? A IF THERE IS A SUBSEQUENT FAILURE, WE WILL REVIEW THE SITUATION AND IF, IN FACT, IT IS FOR THE SAME CONDITION AS THE RECALL, FCA US WILL REPAIR THE VEHICLE FOR FREE." I AM BEING TOLD BY A FCA CASE MANAGER THAT THERE IS A 2 YEAR 24 MONTH WARRANTY ON THE PARTS INSTALLED AS PART OF THIS SAFETY RECALL. THE MOPAR WEBSITE FAQ MAKES NO MENTION OF THIS AND I CAN NOT BE TOLD WHERE TO FIND THIS 2 YEAR 24 MONTH WARRATY. WHY ISN'T FCA FOLLOWING THEIR OWN POLICY STATED TO THE PUBLIC? WHY IS FCA BEING DECEPTIVE AND INACCURATE? HOW SHOULD THIS FALSEHOOD BE ADDRESSED?

Suspension › Rear
Filed Mar 25, 2019IN

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND AN ABNORMAL FLOPPING NOISE WAS HEARD. ALSO, THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR SUSPENSION WAS FRACTURED. THE CONTACT CALLED GRIEGER'S MOTOR SALES CHRYSLER DODGE JEEP RAM (1756 W US HWY 30, VALPARAISO, IN 46385, (219) 462-4117) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Feb 13, 2019138,000 milesAZ

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 10 MPH IN A PARKING LOT, THE BALL JOINT DETACHED AND THE AXLE BECAME LOOSE FROM THE BASE OF THE WHEELS, WHICH CAUSED THE WHEELS TO DETACH. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM & FIAT NORTH PHOENIX (LOCATED AT 1646 N 26TH AVE, PHOENIX, AZ 85023, (480) 630-2825) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

EngineFire
Filed Feb 12, 2019PA

TL* THE CONTACT OWNED A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD WHILE PARKED IN THE DRIVEWAY. A POLICE REPORT WAS NOT FILED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB

Seat Belts
Filed Feb 11, 201947,000 milesCA

DRIVERS SIDE SEAT BELT MOST OF THE TIME CANNOT LATCH CLOSE AND AT TIMES IT WILL UNLOCK WHEN DRIVING VEHICLE. MILEAGE 48000 MILES

Air Bags
Filed Feb 11, 2019TN

ALL THE LIGHTS STAY ON AND WONT GO OUT THE WINDOW WILL NOT GO DOWN OR UP

Suspension
Filed Feb 3, 2019128,500 milesWI

REAR CONTROL ARM RUSTED

SeatsFire1 injured
Filed Feb 3, 2019147,680 milesOH

ON FEBRUARY 1, 2019 AROUND 11:40PM, I WAS DRIVING WITH MY JEEP'S SEAT HEATER ON. APPROXIMATELY 30 MINUTES LATER I SMELLED SOMETHING BURNING. I REACHED AROUND TO FEEL MY COAT WAS EXTREMELY HOT, SO I GRABBED A FROZEN BOTTLE OF WATER FROM MY LUNCH BAG AND PLACED IT BETWEEN ME AND MY SEAT. NOT THINKING THAT MY SEAT WAS CATCHING FIRE. WHEN I PULLED INTO A PARKING LOT I NOTICED A HOLE IN MY SEAT COVER. I PULLED SEAT COVER OFF AND SAW THE SCORCH MARKS ON MY SEAT. ALSO A BURN MARK ON BACK OF COAT. WHEN I GOT HOME I CHECKED MY BACK AND HAD A SMALL BURN MARK.

Suspension
Filed Jan 28, 201982,266 milesCA

HERE IS THE PROBLEM, WILL NOT SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT REAR LOWER CONTROL ARMS. THIS IS A FOLLOW UP COMPLAINT TO THE ONE I FILED ON 4-18-18, ID# 11120806.ON 1-4-19 I RECEIVED A CALL FROM DEBBIE OF SPECIALTY PARTS ABOUT THE ORIGINAL COMPLAINT. DIFFERENT FROM THE FIRST REPRESENTATIVE NOT KNOWING WHY THE DEALER WANTED A INSPECTION BEFORE ORDERING THE CONTROL ARMS, DEBBIE STATED THAT WAS A CORPORATE DECISION. ( YOU WOULD THINK THAT HAVING DEALT WITH THIS RECALL IN ONE FORM OR ANOTHER OVER THE PAST SEVEN YEARS THEY COULD GET THIS STRAIGHT.) HER REASONING WAS THAT FCA HAD TO INSPECT MY VEHICLE AND REPLACE REQUIRED PARTS BEFORE THEY COULD PUT ON THE NEW LOWER CONTROL ARMS. I ASKED WHAT PARTS REQUIRED INSPECTION AND SHE SAID MY SHOCKS .I TOLD HER THOSE DON'T ATTACH TO THE CONTRO[ ARM SHE THEN SAID THAT THEY WOULD HAVE TO CHECK MY CONTROL ARMS AND CHECK THE VIN TO VERIFY I HAD NOT GONE TO A JUNK YARD AND REPLACED THEM MYSELF. I ASKED HER IF SHE KNEW WHAT THE CONTROL ARMS WERE AND SHE STATED SHE WAS NOT A TECH. SHE ALSO TOLD ME THAT THEY DO NOT TELL THEIR CUSTOMERS ALL THEY HAVE TO DO TO A VEHICLE IN A RECALL. NHTSA, I WOULD THINK IF THEY STATE THAT THEY DO NOT TELL ALL THAT THEY DO, THEY MAY NOT HAVE TOLD YOU ALL THE ISSUES EITHER. THERE IS NO OTHER WAY TO INTERPRET THIS CONVERSATION OTHER THAN, "WE NEED TO INSPECT YOUR VEHICLE AND REPLACE PARTS AT YOUR EXPENSE TO MINIMIZE DAMAGE TO OUR BOTTOM LINE." I ASKED TO SPEAK TO HER SUPERVISOR AND DEBBIE STATE SHE DID NOT HA

Seat Belts
Filed Jan 17, 2019113,000 milesPA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SEAT BELT BECAME UNFASTENED. THE SEAT BELT WARNING INDICATOR ILLUMINATED WITH A CHIME EACH TIME THE FAILURE OCCURRED. THE FAILURE OCCURRED MORE FREQUENTLY OVER THE PAST THREE MONTHS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY SEAT BELT RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Power Train
Filed Jan 15, 2019NJ

FRONT DRIVESHAFT IS VIBRATING AND IN NEED OF REPLACEMENT.

Fuel/Propulsion System
Filed Jan 14, 2019126,000 milesNE

WHILE FILLING UP THE GAS TANK, THE PUMP AUTOMATIC SHUT OFF IS TRIGGERED SEVERAL TIMES BEFORE THE TANK IS FULL AND AS A RESULT, GAS ENDS UP SPEWING BACK OUT OF THE TANK RUNS DOWN THE SIDE OF THE VEHICLE TO THE GROUND CREATING A POTENTIAL FIRE HAZARD. IT SEEMS LIKE THE GAS TANK IS UNABLE TO VENT THE AIR OUT QUICKLY ENOUGH SO THE GAS COMES BACK OUT OF THE TANK FILL TUBE.

Structure › Body
Filed Jan 13, 2019178,500 milesSC

THE STEERING GOT HARD AND FELT LIKE THE BALL JOINT ON THE CONTROL ARMS LOCK UP ; THE DOOR LOCKS CYCLE CONTINUOUSLY AND NOW DRIVER DOOR, LEFT REAR PASSENGER DOOR AND BACK TAILGATE WILL NOT OPEN, HORN WILL NOT BLOW, RADIO WILL NOT WORK, AND INTERIOR LIGHTS WON'T WORK. THE STEERING PROBLEMS HAPPEN WHILE DRIVING ON HIGHWAYS AND WHEN MAKING TURNS OF ANY KIND THE SLIGHTEST MOVEMENT OF THE STEERING WHEEL WILL CAR IS MOVING MAKES ERRATIC NAVIGATION IN ANYTHING OTHER THAN A STRAIGHT PATH. THE DOOR LOCKS CYCLE ON AND OFF WHILE DRIVING AND ALSO NOT MOVING AND WITHOUT THE CAR BEING STARTED AND IS AS REST WITHOUT KEY INSERTED IN THE IGNITION CYLINDER. I AM FEARFUL FOR MY GRAND CHILDREN TO RIDE IN THE CAR WITH ME AND VERY CONCERNED OF A FAILURE THAT MAY JEOPARDIZE THEIR SAFETY.

Suspension
Filed Jan 4, 201977,012 milesTX

THE FRONT RIGHT AND LEFT SUSPENSION UPPER AND LOWER CONTROL ARMS BROKE. I WAS BACKING DOWN MY DRIVEWAY WHEN THIS HAPPENED. I NOTICED THE REAR ONES ARE UNDER RECALL BUT NOT THE FRONT, NHTSA #18V-278. I HAD IT TOWED TO A AUTO SHOP AND THEY WANT $2600 TO REPAIR.

Equipment
Filed Jan 3, 2019WA

RECALL SERVICE INCOMPLETE NO HITCH INSTALLED ON VEHICLE $100 PROMOTION WAS DENIED

Electrical System
Filed Jan 1, 2019135,724 milesTN

IGNITION SWITCH NOT TURNING WHEN ATTEMPTING TO CRANK VEHICLE. I HAD RECENTLY DROVE MY VEHICLE. PRIOR TO THE INCIDENT MY IGNITION SWITCH MADE A LOUDER NOISE WHEN I ATTEMPTED TO TURN OVER THE VEHICLE. NOW IT'S NOT WORKING AT ALL.

Electrical System
Filed Jan 1, 2019165,000 milesWV

WHILE DRIVING DOWN THE READ ALL THE LIGHTS INSIDE AND OUT BLINK ON AND OFF. THEN THE SPEEDOMETER QUIT AND WONT WORK NOW

Electronic Stability Control (esc)
Filed Dec 8, 2018FL

SE SIENTE MUY INESTABLE CUANDO CONDUSCO EN ESPECIAL NO PUEDO IR A MAS DE 50 MILLAS PORQUE EN CURVAS SE SIENTE PEOR SU INESTABILIDAD DE CAMINO A MI TRABAJO Y DE MI USO DIARIO CERCA DE MI HOGAR NO PODRIA IR LEJOS GIRANDO SE SIENTE MUY INESTABLE NO ME SUENTO SEGURA

Suspension
Filed Dec 5, 2018LA

BALL JOINTS CORROSION

Service Brakes
Filed Dec 4, 2018126,000 milesME

WHEN BREAKING ON ANYTHING OTHER THAN DRIVE PAVEMENT ALL FOUR TIRES LOCK UP. I HAVE GONE THROUGH NUMEROUS INTERSECTIONS AND STOP SIGNS AND BEEN LUCKY ENOUGH TO NOT HIT ANYONE. I NOW HAVE TO APPROACH STOP SIGNS AND LIGHTS THAT HAVE ANY INCLINE BY PUMPING MY BREAKS AND COMING TO A CRAWL. THIS NEVER HAPPENED WITH MY 2003 AND IT DIDNT HAPPEN WHEN I FIRST BOUGHT THE JEEP. SINCE I LIVE IN MAINE WHERE WINTERS ARE BAD IT IS VERY TROUBLING AND STRESSFUL.

Suspension
Filed Nov 1, 2018AZ

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STEVEN WADE (1724 SOUTH HILTON DRIVE, SAINT GEORGE, UTAH 84770 (435) 634-4200) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT ON JUNE 13, 2018 THE DEALER STATED THAT THE PART WAS ON BACK-ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 34958405. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECTS.

Suspension
Filed Sep 18, 2018CO

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER COLORADO CHRYSLER JEEP (350 SOUTH HAVANA STREET, AURORA, COLORADO 80012, (855) 324-2578) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT *JS

Suspension
Filed Sep 7, 2018OR

U38 NHTSA RECALL # 18V-278 NO DEALER WITHIN 100 MILES WILL HONOR THE RECALL. SAID CAN'T GET PARTS OR NOT AVAILABLE FOR SCHEDULING OR THEY DIDN'T SELL ME THE CAR. OR THEY WANT TO CHARGE FOR THE REPAIR.

Structure › Body
Filed Sep 6, 2018NJ

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED ROUTE 46 CHRYSLER JEEP DODGE AT 973-339-7752 (LOCATED AT 1655 US-46, LITTLE FALLS, NJ) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. WHEN THE CONTACT ARRIVED AT THE DEALER, THE TECHNICIAN STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR THE CONSUMER STATED HE FINALLY HAD THE PART INSTALLED ON 09/18/18. *TR

Suspension
Filed Aug 18, 201882,000 milesCA

THIS CONCERNS RECALL U38?NHTSA 18V-278 THAT SAYS FCA WILL REPLACE BOTH REAR LOWER CONTROL ARMS. DOES NOT SEEM TO BE THAT STRAIGHT FORWARD. THE ATTACHED FILE IS THE EMAIL RECEIVED FROM FCA AND MY ORIGINAL QUESTIONS POSTED TO THEM. I DO NOT HAVE A COPY, BUT I REPLIED TO FCA EMAIL ASKING WHOSE RECALL IS IT, FCA OR THEIR DEALERS? THEY DID NOT ADDRESS WHY DIFFERENT DEALERS ARE GIVING DIFFERENT INFOMATION. I ALSO ASKED WHAT IS THE DEALER GOING TO INSPECT AS IT APPEARS THAT THE ARMS ARE CORRODING FROM THE INSIDE OUT. ACCORDING TO THE RECALL PAPER WORK, FCA SAYS THE ARMS MUST BE REPLACED. WHY SHOULD I BE REQUIRED TO DO TWO DEALER VISITS BECAUSE THE DEALER WANTS IT THAT WAY. FCA IS NOT TAKING OWNERSHIP OF THE RECALL AND IS ALLOWING DIFFERENT DEALERS TO TREAT CUSTOMERS IN VERY DIFFERENT WAYS, WHICH AMOUNTS TO NO ONE IS HOOERING THE RECALL AS PRINTED.

SuspensionCrash
Filed Aug 17, 2018105,000 milesFL

WHILE TURNING LEFT IN A PARKING LOT AT A LOW RATE OF SPEED THE PASSENGER SIDE LOWER BALL JOINT FAILED AND CAME APART. THE WHEEL PIVOTED OUT FROM THE VEHICLE DROPPING THAT CORNER TO THE GROUND. THE VEHICLE WAS TOWED TO MY SERVICE PROVIDER AND UPON INSPECTION THE OTHER BALL JOINT WAS FOUND TO BE CRACK AND REQUIRING REPLACEMENT AS WELL. THIS VEHICLE HAS HAD REGULAR MAINTENANCE PREFORMED BY DEALERS OVER ITS LIFE. THE

Unknown or Other
Filed Aug 16, 2018VA

THE NHTSA REQUIRED JEEP TO ISSUE A RECALL ON FRACTURED REAR CONTROL ARMS THAT COULD CAUSE REDUCED VEHICLE CONTROL AND CAUSE A CRASH. I HAVE BEEN TRYING SINCE JULY 11 TO SCHEDULE MY VEHICLE FOR REPAIR WITH FRIENDSHIP JEEP IN BRISTOL, TN. THEY SAY THEY CANNOT GET THE PARTS BECAUSE JEEP IS ONLY ALLOWING THEM TO ORDER 4-5 AT A TIME AND THEN THEY BACK ORDER THEM. WHEN I CALLED THE RECALL ASSISTANCE CENTER, THEY ARE SAYING MOPAR HAS THEM ON NATIONAL BACK ORDER. IT SEEMS NEITHER JEEP OR MOPAR CARE MUCH ABOUT DRIVER SAFETY. HOW ARE CONSUMERS SUPPOSED TO GET THEIR RECALLED VEHICLES REPAIRED WHEN PARTS AREN'T AVAILABLE?

Unknown or Other
Filed Aug 13, 2018AZ

JEEP LIBERTY WINDOW REGULATOR BRACKET FAILURE.I HAVE HAD THREE WINDOW REGULATOR BRACKET FAILURES ON MY 2005 JEEP LIBERTY MAKING THE WINDOW INOPERABLE. ONE OF THE FAILURES WAS WITHIN 60 DAYS OR REPLACEMENT. THERE IS NO POINT REPLACING THE EQUIPMENT IF IT BREAKS RIGHT AWAY. IT'S A VERY BAD DESIGN AND GOING OVER A BUMP CAN CAUSE HE WINDOW TO SUDDENLY CRASH DOWN, FORTUNATELY MINE DIDN'T BREAK. HOW IS THIS NOT A RECALL? I ONLY HAVE APPROXIMATELY 80,000 MILE SON MY JEEP.

Service Brakes
Filed Aug 1, 201815,600 milesCT

TRIED TO START MY JEEP WITH PUTTING CAR KEYS IN THE IGNITION, NOTHING HAPPENED, SO SINCE I HAVE REMOTE CAR KEYS I TRIED THEM ON THE OUTSIDE OF THE STREET AND CAR DID START. SO NOW I DONT KNOW WHAT TO DO CAUSE NOW I NEED TO USE MY REMOTE CAR KEYS. IT ALSO MAKES SOME NOISES WHEN YOU BACK UP THE CAR.

Fuel/Propulsion System
Filed Jul 31, 2018VA

MY CAR IS ALWAYS OVERFLOWING GAS WHEN I COMPLETE THE FUEL TANK.

Engine
Filed Jul 30, 2018141,000 milesCA

MY JEEP HAS THE HEAVY DUTY COOLING FAN. WHILE DRIVING THE ELECTRIC COOLING FAN BROKE INTO MULTIPLE PIECES AND DAMAGED THE RADIATOR MAKING THEN UNABLE TO DRIVE DUE TO OVERHEATING. I WAS DRIVE BOUT 15MPH IN A PARKING LOT.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 25, 2018123,000 milesFL

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ODOR WAS CAUSED BY A FUEL LEAK COMING FROM THE FUEL PRESSURE VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Suspension
Filed Jul 19, 2018TX

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK DODGE CHRYSLER JEEP RAM (3207 SOUTH GENERAL BRUCE DR, TEMPLE, TEXAS 76503) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Equipment
Filed Jul 18, 2018118,000 milesAL

A FEW WEEKS AGO I HAD FLAT TIRE. WHEN WE USED THE JACK THAT CAME WITH THE VEHICLE IT DID NOT LIVE IT HIGH ENOUGH TO PUT THE SPARE TIRE ON. IT LACKED ABOUT 3 INCHES OR SO. IF THIS HAD HAPPENED ON THE SIDE OF THE ROAD I WOULD HAVE IN A BAD SITUATION. WE PUT THE FLAT BACK ON AND AIRED IT UP USING A NEIGHBORS AIR COMPRESSOR. I SEARCHED ON THE INTERNET AND LEARNED THAT THIS PROBLEM WITH THE JACK IS NORMAL FOR THE JEEP LIBERTY. IT IS A SAFETY ISSUE AND SHOULD BE DEALT WITH. I HAVE NO PHOTOGRAPHIC EVIDENCE, BUT WOULD BE GLAD TO DEMONSTRATE TO ANYONE WHO WOULD WANT TO CHECK IT. THANKFULLY THIS ALL HAPPENED AT MY HOME. *TT

Suspension
Filed Jul 12, 2018VA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SOUTHERN CHRYSLER JEEP ' GREENBRIER, 1414 SOUTH MILITARY HWY, CHESAPEAKE, VA 23320, (757)424-4600) WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 347-226-19. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Jul 9, 2018NV

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PRESTIGE CHRYSLER JEEP DODGE, 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting › Headlights
Filed Jul 3, 201865,257 milesTX

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT BOTH LOW BEAM HEADLIGHTS WERE INOPERABLE; HOWEVER, THE HIGH BEAMS WORKED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM OF CORPUS CHRISTI (4313 S STAPLES ST, CORPUS CHRISTI, TX 78411) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,257.

Exterior Lighting
Filed Jun 9, 2018HI

MY BRAKE LIGHTS CONTINUE TO HAVE ISSUES/NOT FUNCTION, RESULTING IN SAFETY ISSUES AND TICKETS. THIS TIME THE METAL CONNECTORS IN THE BRAKE LIGHT ASSEMBLY HAVE MELTED PLASTIC AROUND THEM, SO IT DOES NOT CONNECT WITH THE SOCKET CONNECTORS AND THAT MEANS NO BRAKE LIGHTS. APPEARS, BASED ON THE VOLUME OF YOUTUBE REPAIR VIDEOS, THAT THIS IS A COMMON SAFETY ISSUE BUT WHEN I LOOKED AT RECALLS AND CONTACTED JEEP, IT IS NOT AN ITEM OF CONCERN. THE BRAKE LIGHTS DONT WORK, THAT SHOULD BE A CONCERN.

Fuel/Propulsion System
Filed May 29, 201896,200 milesUT

GAS TANK OVERFLOWS WHEN FILLING UP GAS.

Air Bags
Filed May 16, 2018275,768 milesIL

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE DRIVER'S SEAT BELT BECAME UNLATCHED AND THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. WHEN THE CONTACT PULLED OVER, TURNED OFF, AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 275,768.

Structure
Filed May 16, 2018120,000 milesMA

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED A COUPLE OF DEALERS, INCLUDING THE STATION CHRYSLER JEEP OF MANSFIELD DEALER AT 508-339-3400 (MANSFIELD, MA 02048). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE VIBRATED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 6, 2018170,000 milesNH

AIR BAG LIGHT IS ON. IT WILL NOT GO OUT. I DID THE SELF DIAGNOSIS TEST WITH THE IGNITION BUT IT SAID WAS DONE AND DID NOT FLASH ANY CODES.

Suspension
Filed May 6, 2018160,000 milesFL

WHILE DRIVING ON A1A IN COCOA BEACH- BALL JOINT COMPLETELY CAME OUT ON DRIVERS SIDE TIRE- UNDRIVABLE AND TOWED TO MY BUSINESS.

Seat Belts
Filed May 5, 2018107,000 milesCO

DRIVER'S SEATBELT LATCH WON'T ENGAGE/RESET/CLICK.

Power Train
Filed Mar 6, 2018145,000 milesAR

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING AT ANY SPEED, UNUSUAL SQUEAKING NOISES WERE HEARD COMING FROM THE BALL JOINTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED AND WOULD NOT BE DONE A SECOND TIME. THE CONTACT WAS REFERRED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT NOTIFIED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. *TT THE CONSUMER STATED THE SEATBELT CONNECTOR FAILS AND 4X4 FAILS TO ENGAGE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Jeep Liberty → · Every Liberty year → · How the figures are calculated →